---
_id: '5463'
author:
- first_name: S
full_name: Strohmeier, S
last_name: Strohmeier
- first_name: Rüdiger
full_name: Kabst, Rüdiger
id: '42362'
last_name: Kabst
citation:
ama: Strohmeier S, Kabst R. Configurations of e-HRM - An Empirical Exploration.
Employee Relations. 2014;36(4):333-353.
apa: Strohmeier, S., & Kabst, R. (2014). Configurations of e-HRM - An Empirical
Exploration. Employee Relations., 36(4), 333–353.
bibtex: '@article{Strohmeier_Kabst_2014, title={Configurations of e-HRM - An Empirical
Exploration.}, volume={36}, number={4}, journal={Employee Relations.}, author={Strohmeier,
S and Kabst, Rüdiger}, year={2014}, pages={333–353} }'
chicago: 'Strohmeier, S, and Rüdiger Kabst. “Configurations of E-HRM - An Empirical
Exploration.” Employee Relations. 36, no. 4 (2014): 333–53.'
ieee: S. Strohmeier and R. Kabst, “Configurations of e-HRM - An Empirical Exploration.,”
Employee Relations., vol. 36, no. 4, pp. 333–353, 2014.
mla: Strohmeier, S., and Rüdiger Kabst. “Configurations of E-HRM - An Empirical
Exploration.” Employee Relations., vol. 36, no. 4, 2014, pp. 333–53.
short: S. Strohmeier, R. Kabst, Employee Relations. 36 (2014) 333–353.
date_created: 2018-11-08T14:16:23Z
date_updated: 2022-01-06T07:01:55Z
department:
- _id: '274'
intvolume: ' 36'
issue: '4'
language:
- iso: eng
page: 333-353
publication: Employee Relations.
status: public
title: Configurations of e-HRM - An Empirical Exploration.
type: journal_article
user_id: '46632'
volume: 36
year: '2014'
...
---
_id: '5778'
author:
- first_name: Wendelin
full_name: Schnedler, Wendelin
id: '31241'
last_name: Schnedler
- first_name: Christoph
full_name: Vanberg, Christoph
last_name: Vanberg
citation:
ama: 'Schnedler W, Vanberg C. Playing hard to get: an economic rationale for crowding
out of intrinsically motivated behavior. European Economic Review. Published
online 2014.'
apa: 'Schnedler, W., & Vanberg, C. (2014). Playing hard to get: an economic
rationale for crowding out of intrinsically motivated behavior. European Economic
Review.'
bibtex: '@article{Schnedler_Vanberg_2014, title={Playing hard to get: an economic
rationale for crowding out of intrinsically motivated behavior}, journal={European
Economic Review}, author={Schnedler, Wendelin and Vanberg, Christoph}, year={2014}
}'
chicago: 'Schnedler, Wendelin, and Christoph Vanberg. “Playing Hard to Get: An Economic
Rationale for Crowding out of Intrinsically Motivated Behavior.” European Economic
Review, 2014.'
ieee: 'W. Schnedler and C. Vanberg, “Playing hard to get: an economic rationale
for crowding out of intrinsically motivated behavior,” European Economic Review,
2014.'
mla: 'Schnedler, Wendelin, and Christoph Vanberg. “Playing Hard to Get: An Economic
Rationale for Crowding out of Intrinsically Motivated Behavior.” European Economic
Review, 2014.'
short: W. Schnedler, C. Vanberg, European Economic Review (2014).
date_created: 2018-11-21T10:10:21Z
date_updated: 2023-01-11T13:00:29Z
department:
- _id: '178'
- _id: '237'
language:
- iso: eng
publication: European Economic Review
publication_status: published
quality_controlled: '1'
related_material:
link:
- relation: research_paper
url: https://www.uni-heidelberg.de/md/awi/professuren/fiwi/schnedler_and_vanberg_2014.pdf
status: public
title: 'Playing hard to get: an economic rationale for crowding out of intrinsically
motivated behavior'
type: journal_article
user_id: '31241'
year: '2014'
...
---
_id: '4958'
author:
- first_name: Martin
full_name: Schneider, Martin
id: '471'
last_name: Schneider
orcid: https://orcid.org/0000-0002-6961-3716
- first_name: Andreas
full_name: Eggert, Andreas
last_name: Eggert
citation:
ama: 'Schneider M, Eggert A. Embracing complex causality with the QCA method: An
invitation. Journal of Business Market Management. 2014;(1):312--328.'
apa: 'Schneider, M., & Eggert, A. (2014). Embracing complex causality with the
QCA method: An invitation. Journal of Business Market Management, 1,
312--328.'
bibtex: '@article{Schneider_Eggert_2014, title={Embracing complex causality with
the QCA method: An invitation}, number={1}, journal={Journal of Business Market
Management}, author={Schneider, Martin and Eggert, Andreas}, year={2014}, pages={312--328}
}'
chicago: 'Schneider, Martin, and Andreas Eggert. “Embracing Complex Causality with
the QCA Method: An Invitation.” Journal of Business Market Management,
no. 1 (2014): 312--328.'
ieee: 'M. Schneider and A. Eggert, “Embracing complex causality with the QCA method:
An invitation,” Journal of Business Market Management, no. 1, pp. 312--328,
2014.'
mla: 'Schneider, Martin, and Andreas Eggert. “Embracing Complex Causality with the
QCA Method: An Invitation.” Journal of Business Market Management, no.
1, 2014, pp. 312--328.'
short: M. Schneider, A. Eggert, Journal of Business Market Management (2014) 312--328.
date_created: 2018-10-26T10:36:39Z
date_updated: 2023-11-22T20:10:46Z
department:
- _id: '178'
- _id: '185'
issue: '1'
language:
- iso: eng
page: 312--328
publication: Journal of Business Market Management
publication_status: published
status: public
title: 'Embracing complex causality with the QCA method: An invitation'
type: journal_article
user_id: '54657'
year: '2014'
...
---
_id: '4957'
author:
- first_name: Caroline
full_name: Wozny, Caroline
last_name: Wozny
- first_name: Martin
full_name: Schneider, Martin
id: '471'
last_name: Schneider
orcid: https://orcid.org/0000-0002-6961-3716
citation:
ama: 'Wozny C, Schneider M. A matter of degree: the continuing training gap for
women in Europe. Socio-Economic Review. 2014;(2):353--379.'
apa: 'Wozny, C., & Schneider, M. (2014). A matter of degree: the continuing
training gap for women in Europe. Socio-Economic Review, 2, 353--379.'
bibtex: '@article{Wozny_Schneider_2014, title={A matter of degree: the continuing
training gap for women in Europe}, number={2}, journal={Socio-Economic Review},
author={Wozny, Caroline and Schneider, Martin}, year={2014}, pages={353--379}
}'
chicago: 'Wozny, Caroline, and Martin Schneider. “A Matter of Degree: The Continuing
Training Gap for Women in Europe.” Socio-Economic Review, no. 2 (2014):
353--379.'
ieee: 'C. Wozny and M. Schneider, “A matter of degree: the continuing training gap
for women in Europe,” Socio-Economic Review, no. 2, pp. 353--379, 2014.'
mla: 'Wozny, Caroline, and Martin Schneider. “A Matter of Degree: The Continuing
Training Gap for Women in Europe.” Socio-Economic Review, no. 2, 2014,
pp. 353--379.'
short: C. Wozny, M. Schneider, Socio-Economic Review (2014) 353--379.
date_created: 2018-10-26T10:35:16Z
date_updated: 2023-11-22T20:24:05Z
department:
- _id: '178'
- _id: '185'
issue: '2'
language:
- iso: eng
page: 353--379
publication: Socio-Economic Review
publication_status: published
status: public
title: 'A matter of degree: the continuing training gap for women in Europe'
type: journal_article
user_id: '54657'
year: '2014'
...
---
_id: '45719'
author:
- first_name: Lena
full_name: Steinhoff, Lena
id: '4336'
last_name: Steinhoff
citation:
ama: Steinhoff L. Loyalitätswirkung des geschenkten bevorzugten Kundenstatus
– Eine theoretische und empirisch-experimentelle Analyse. Springer Gabler;
2014. doi:10.1007/978-3-658-06357-3
apa: Steinhoff, L. (2014). Loyalitätswirkung des geschenkten bevorzugten Kundenstatus
– Eine theoretische und empirisch-experimentelle Analyse. Springer Gabler.
https://doi.org/10.1007/978-3-658-06357-3
bibtex: '@book{Steinhoff_2014, place={Wiesbaden}, title={Loyalitätswirkung des geschenkten
bevorzugten Kundenstatus – Eine theoretische und empirisch-experimentelle Analyse},
DOI={10.1007/978-3-658-06357-3},
publisher={Springer Gabler}, author={Steinhoff, Lena}, year={2014} }'
chicago: 'Steinhoff, Lena. Loyalitätswirkung des geschenkten bevorzugten Kundenstatus
– Eine theoretische und empirisch-experimentelle Analyse. Wiesbaden: Springer
Gabler, 2014. https://doi.org/10.1007/978-3-658-06357-3.'
ieee: 'L. Steinhoff, Loyalitätswirkung des geschenkten bevorzugten Kundenstatus
– Eine theoretische und empirisch-experimentelle Analyse. Wiesbaden: Springer
Gabler, 2014.'
mla: Steinhoff, Lena. Loyalitätswirkung des geschenkten bevorzugten Kundenstatus
– Eine theoretische und empirisch-experimentelle Analyse. Springer Gabler,
2014, doi:10.1007/978-3-658-06357-3.
short: L. Steinhoff, Loyalitätswirkung des geschenkten bevorzugten Kundenstatus
– Eine theoretische und empirisch-experimentelle Analyse, Springer Gabler, Wiesbaden,
2014.
date_created: 2023-06-22T16:25:48Z
date_updated: 2024-01-15T15:06:13Z
department:
- _id: '733'
doi: 10.1007/978-3-658-06357-3
language:
- iso: ger
place: Wiesbaden
publication_status: published
publisher: Springer Gabler
status: public
title: Loyalitätswirkung des geschenkten bevorzugten Kundenstatus – Eine theoretische
und empirisch-experimentelle Analyse
type: book
user_id: '68445'
year: '2014'
...
---
_id: '45735'
author:
- first_name: A.
full_name: Eggert, A.
last_name: Eggert
- first_name: I.
full_name: Garnefeld, I.
last_name: Garnefeld
- first_name: Lena
full_name: Steinhoff, Lena
id: '4336'
last_name: Steinhoff
citation:
ama: 'Eggert A, Garnefeld I, Steinhoff L. How Profound Is the Allure of Endowed
Status in Hierarchical Loyalty Programs? In: Geyer-Schulz A, Meyer-Waarden L,
eds. Customer & Service Systems, Special Issue: Customer Empowerment, 1
(1). KIT Scientific Publishing; 2014:31-36. doi:10.5445/KSP/1000038784/04'
apa: 'Eggert, A., Garnefeld, I., & Steinhoff, L. (2014). How Profound Is the
Allure of Endowed Status in Hierarchical Loyalty Programs? In A. Geyer-Schulz
& L. Meyer-Waarden (Eds.), Customer & Service Systems, Special Issue:
Customer Empowerment, 1 (1) (pp. 31–36). KIT Scientific Publishing. https://doi.org/10.5445/KSP/1000038784/04'
bibtex: '@inbook{Eggert_Garnefeld_Steinhoff_2014, place={Karlsruhe}, title={How
Profound Is the Allure of Endowed Status in Hierarchical Loyalty Programs?}, DOI={10.5445/KSP/1000038784/04},
booktitle={Customer & Service Systems, Special Issue: Customer Empowerment,
1 (1)}, publisher={KIT Scientific Publishing}, author={Eggert, A. and Garnefeld,
I. and Steinhoff, Lena}, editor={Geyer-Schulz, A. and Meyer-Waarden, L.}, year={2014},
pages={31–36} }'
chicago: 'Eggert, A., I. Garnefeld, and Lena Steinhoff. “How Profound Is the Allure
of Endowed Status in Hierarchical Loyalty Programs?” In Customer & Service
Systems, Special Issue: Customer Empowerment, 1 (1), edited by A. Geyer-Schulz
and L. Meyer-Waarden, 31–36. Karlsruhe: KIT Scientific Publishing, 2014. https://doi.org/10.5445/KSP/1000038784/04.'
ieee: 'A. Eggert, I. Garnefeld, and L. Steinhoff, “How Profound Is the Allure of
Endowed Status in Hierarchical Loyalty Programs?,” in Customer & Service
Systems, Special Issue: Customer Empowerment, 1 (1), A. Geyer-Schulz and L.
Meyer-Waarden, Eds. Karlsruhe: KIT Scientific Publishing, 2014, pp. 31–36.'
mla: 'Eggert, A., et al. “How Profound Is the Allure of Endowed Status in Hierarchical
Loyalty Programs?” Customer & Service Systems, Special Issue: Customer
Empowerment, 1 (1), edited by A. Geyer-Schulz and L. Meyer-Waarden, KIT Scientific
Publishing, 2014, pp. 31–36, doi:10.5445/KSP/1000038784/04.'
short: 'A. Eggert, I. Garnefeld, L. Steinhoff, in: A. Geyer-Schulz, L. Meyer-Waarden
(Eds.), Customer & Service Systems, Special Issue: Customer Empowerment, 1
(1), KIT Scientific Publishing, Karlsruhe, 2014, pp. 31–36.'
date_created: 2023-06-22T16:50:09Z
date_updated: 2024-01-15T16:14:44Z
department:
- _id: '733'
doi: 10.5445/KSP/1000038784/04
editor:
- first_name: A.
full_name: Geyer-Schulz, A.
last_name: Geyer-Schulz
- first_name: L.
full_name: Meyer-Waarden, L.
last_name: Meyer-Waarden
language:
- iso: eng
page: 31-36
place: Karlsruhe
publication: 'Customer & Service Systems, Special Issue: Customer Empowerment, 1 (1)'
publication_status: published
publisher: KIT Scientific Publishing
status: public
title: How Profound Is the Allure of Endowed Status in Hierarchical Loyalty Programs?
type: book_chapter
user_id: '68445'
year: '2014'
...
---
_id: '45736'
author:
- first_name: Lena
full_name: Steinhoff, Lena
id: '4336'
last_name: Steinhoff
- first_name: R. W.
full_name: Palmatier, R. W.
last_name: Palmatier
citation:
ama: 'Steinhoff L, Palmatier RW. Three Perspectives for Making Loyalty Programs
More Effective. In: Geyer-Schulz A, Meyer-Waarden L, eds. Customer & Service
Systems, Special Issue: Customer Empowerment, 1 (1). KIT Scientific Publishing;
2014:147-152. doi:10.5445/KSP/1000038784/16'
apa: 'Steinhoff, L., & Palmatier, R. W. (2014). Three Perspectives for Making
Loyalty Programs More Effective. In A. Geyer-Schulz & L. Meyer-Waarden (Eds.),
Customer & Service Systems, Special Issue: Customer Empowerment, 1 (1)
(pp. 147–152). KIT Scientific Publishing. https://doi.org/10.5445/KSP/1000038784/16'
bibtex: '@inbook{Steinhoff_Palmatier_2014, place={Karlsruhe}, title={Three Perspectives
for Making Loyalty Programs More Effective}, DOI={10.5445/KSP/1000038784/16},
booktitle={Customer & Service Systems, Special Issue: Customer Empowerment,
1 (1)}, publisher={KIT Scientific Publishing}, author={Steinhoff, Lena and Palmatier,
R. W.}, editor={Geyer-Schulz, A. and Meyer-Waarden, L.}, year={2014}, pages={147–152}
}'
chicago: 'Steinhoff, Lena, and R. W. Palmatier. “Three Perspectives for Making Loyalty
Programs More Effective.” In Customer & Service Systems, Special Issue:
Customer Empowerment, 1 (1), edited by A. Geyer-Schulz and L. Meyer-Waarden,
147–52. Karlsruhe: KIT Scientific Publishing, 2014. https://doi.org/10.5445/KSP/1000038784/16.'
ieee: 'L. Steinhoff and R. W. Palmatier, “Three Perspectives for Making Loyalty
Programs More Effective,” in Customer & Service Systems, Special Issue:
Customer Empowerment, 1 (1), A. Geyer-Schulz and L. Meyer-Waarden, Eds. Karlsruhe:
KIT Scientific Publishing, 2014, pp. 147–152.'
mla: 'Steinhoff, Lena, and R. W. Palmatier. “Three Perspectives for Making Loyalty
Programs More Effective.” Customer & Service Systems, Special Issue: Customer
Empowerment, 1 (1), edited by A. Geyer-Schulz and L. Meyer-Waarden, KIT Scientific
Publishing, 2014, pp. 147–52, doi:10.5445/KSP/1000038784/16.'
short: 'L. Steinhoff, R.W. Palmatier, in: A. Geyer-Schulz, L. Meyer-Waarden (Eds.),
Customer & Service Systems, Special Issue: Customer Empowerment, 1 (1), KIT
Scientific Publishing, Karlsruhe, 2014, pp. 147–152.'
date_created: 2023-06-22T16:51:45Z
date_updated: 2024-01-15T16:23:35Z
department:
- _id: '733'
doi: 10.5445/KSP/1000038784/16
editor:
- first_name: A.
full_name: Geyer-Schulz, A.
last_name: Geyer-Schulz
- first_name: L.
full_name: Meyer-Waarden, L.
last_name: Meyer-Waarden
language:
- iso: eng
page: 147-152
place: Karlsruhe
publication: 'Customer & Service Systems, Special Issue: Customer Empowerment, 1 (1)'
publication_status: published
publisher: KIT Scientific Publishing
status: public
title: Three Perspectives for Making Loyalty Programs More Effective
type: book_chapter
user_id: '68445'
year: '2014'
...
---
_id: '45755'
author:
- first_name: C. M.
full_name: Henderson, C. M.
last_name: Henderson
- first_name: Lena
full_name: Steinhoff, Lena
id: '4336'
last_name: Steinhoff
- first_name: R. W.
full_name: Palmatier, R. W.
last_name: Palmatier
citation:
ama: 'Henderson CM, Steinhoff L, Palmatier RW. Consequences of Customer Engagement:
How Customer Engagement Alters the Effects of Habit-, Dependence-, and Relationship-Based
Intrinsic Loyalty, Marketing Science Institute (MSI) Working Paper Series.;
2014:14-121.'
apa: 'Henderson, C. M., Steinhoff, L., & Palmatier, R. W. (2014). Consequences
of Customer Engagement: How Customer Engagement Alters the Effects of Habit-,
Dependence-, and Relationship-Based Intrinsic Loyalty, Marketing Science Institute
(MSI) Working Paper Series. (pp. 14–121).'
bibtex: '@book{Henderson_Steinhoff_Palmatier_2014, title={Consequences of Customer
Engagement: How Customer Engagement Alters the Effects of Habit-, Dependence-,
and Relationship-Based Intrinsic Loyalty, Marketing Science Institute (MSI) Working
Paper Series.}, author={Henderson, C. M. and Steinhoff, Lena and Palmatier, R.
W.}, year={2014}, pages={14–121} }'
chicago: 'Henderson, C. M., Lena Steinhoff, and R. W. Palmatier. Consequences
of Customer Engagement: How Customer Engagement Alters the Effects of Habit-,
Dependence-, and Relationship-Based Intrinsic Loyalty, Marketing Science Institute
(MSI) Working Paper Series., 2014.'
ieee: 'C. M. Henderson, L. Steinhoff, and R. W. Palmatier, Consequences of Customer
Engagement: How Customer Engagement Alters the Effects of Habit-, Dependence-,
and Relationship-Based Intrinsic Loyalty, Marketing Science Institute (MSI) Working
Paper Series. 2014, pp. 14–121.'
mla: 'Henderson, C. M., et al. Consequences of Customer Engagement: How Customer
Engagement Alters the Effects of Habit-, Dependence-, and Relationship-Based Intrinsic
Loyalty, Marketing Science Institute (MSI) Working Paper Series. 2014, pp.
14–121.'
short: 'C.M. Henderson, L. Steinhoff, R.W. Palmatier, Consequences of Customer Engagement:
How Customer Engagement Alters the Effects of Habit-, Dependence-, and Relationship-Based
Intrinsic Loyalty, Marketing Science Institute (MSI) Working Paper Series., 2014.'
date_created: 2023-06-22T17:10:42Z
date_updated: 2024-01-29T12:51:19Z
department:
- _id: '733'
language:
- iso: eng
page: 14-121
publication_status: published
related_material:
link:
- relation: confirmation
url: https://www.msi.org/articles/msi-best-paper-2016/
status: public
title: 'Consequences of Customer Engagement: How Customer Engagement Alters the Effects
of Habit-, Dependence-, and Relationship-Based Intrinsic Loyalty, Marketing Science
Institute (MSI) Working Paper Series.'
type: working_paper
user_id: '68445'
year: '2014'
...
---
_id: '46695'
author:
- first_name: A.
full_name: Eggert, A.
last_name: Eggert
- first_name: Eva
full_name: Münkhoff, Eva
id: '3043'
last_name: Münkhoff
orcid: 0000-0001-6053-1012
- first_name: C.
full_name: Thiesbrummel, C.
last_name: Thiesbrummel
citation:
ama: 'Eggert A, Münkhoff E, Thiesbrummel C. Service transition: A viable option
for manufacturing companies with declining financial performance? In: 43rd
EMAC Annual Conference, Valencia. ; 2014.'
apa: 'Eggert, A., Münkhoff, E., & Thiesbrummel, C. (2014). Service transition:
A viable option for manufacturing companies with declining financial performance?
43rd EMAC Annual Conference, Valencia. 43rd EMAC Annual Conference, Valencia.'
bibtex: '@inproceedings{Eggert_Münkhoff_Thiesbrummel_2014, title={Service transition:
A viable option for manufacturing companies with declining financial performance?},
booktitle={43rd EMAC Annual Conference, Valencia}, author={Eggert, A. and Münkhoff,
Eva and Thiesbrummel, C.}, year={2014} }'
chicago: 'Eggert, A., Eva Münkhoff, and C. Thiesbrummel. “Service Transition: A
Viable Option for Manufacturing Companies with Declining Financial Performance?”
In 43rd EMAC Annual Conference, Valencia, 2014.'
ieee: 'A. Eggert, E. Münkhoff, and C. Thiesbrummel, “Service transition: A viable
option for manufacturing companies with declining financial performance?,” presented
at the 43rd EMAC Annual Conference, Valencia, 2014.'
mla: 'Eggert, A., et al. “Service Transition: A Viable Option for Manufacturing
Companies with Declining Financial Performance?” 43rd EMAC Annual Conference,
Valencia, 2014.'
short: 'A. Eggert, E. Münkhoff, C. Thiesbrummel, in: 43rd EMAC Annual Conference,
Valencia, 2014.'
conference:
location: Valencia
name: 43rd EMAC Annual Conference
date_created: 2023-08-25T09:22:13Z
date_updated: 2023-08-25T10:03:57Z
department:
- _id: '785'
language:
- iso: eng
publication: 43rd EMAC Annual Conference, Valencia
publication_status: published
status: public
title: 'Service transition: A viable option for manufacturing companies with declining
financial performance?'
type: conference
user_id: '49063'
year: '2014'
...
---
_id: '46692'
author:
- first_name: V.
full_name: Kanuri, V.
last_name: Kanuri
- first_name: Eva
full_name: Münkhoff, Eva
id: '3043'
last_name: Münkhoff
orcid: 0000-0001-6053-1012
- first_name: L. K.
full_name: Scheer, L. K.
last_name: Scheer
citation:
ama: 'Kanuri V, Münkhoff E, Scheer LK. Service transition versus service infusion:
Different pathways to success for service-oriented manufacturers? In: ISBM
2014 Academic Conference, San Francisco, CA. ; 2014.'
apa: 'Kanuri, V., Münkhoff, E., & Scheer, L. K. (2014). Service transition versus
service infusion: Different pathways to success for service-oriented manufacturers?
ISBM 2014 Academic Conference, San Francisco, CA. ISBM 2014 Academic Conference,
San Francisco, CA.'
bibtex: '@inproceedings{Kanuri_Münkhoff_Scheer_2014, title={Service transition versus
service infusion: Different pathways to success for service-oriented manufacturers?},
booktitle={ISBM 2014 Academic Conference, San Francisco, CA}, author={Kanuri,
V. and Münkhoff, Eva and Scheer, L. K.}, year={2014} }'
chicago: 'Kanuri, V., Eva Münkhoff, and L. K. Scheer. “Service Transition versus
Service Infusion: Different Pathways to Success for Service-Oriented Manufacturers?”
In ISBM 2014 Academic Conference, San Francisco, CA, 2014.'
ieee: 'V. Kanuri, E. Münkhoff, and L. K. Scheer, “Service transition versus service
infusion: Different pathways to success for service-oriented manufacturers?,”
presented at the ISBM 2014 Academic Conference, San Francisco, CA, 2014.'
mla: 'Kanuri, V., et al. “Service Transition versus Service Infusion: Different
Pathways to Success for Service-Oriented Manufacturers?” ISBM 2014 Academic
Conference, San Francisco, CA, 2014.'
short: 'V. Kanuri, E. Münkhoff, L.K. Scheer, in: ISBM 2014 Academic Conference,
San Francisco, CA, 2014.'
conference:
location: San Francisco, CA
name: ISBM 2014 Academic Conference
date_created: 2023-08-25T09:17:40Z
date_updated: 2023-08-25T10:04:11Z
department:
- _id: '785'
language:
- iso: eng
publication: ISBM 2014 Academic Conference, San Francisco, CA
publication_status: published
status: public
title: 'Service transition versus service infusion: Different pathways to success
for service-oriented manufacturers?'
type: conference
user_id: '49063'
year: '2014'
...
---
_id: '46693'
author:
- first_name: Eva
full_name: Münkhoff, Eva
id: '3043'
last_name: Münkhoff
orcid: 0000-0001-6053-1012
- first_name: A.
full_name: Eggert, A.
last_name: Eggert
- first_name: H.
full_name: Terho, H.
last_name: Terho
- first_name: A.
full_name: Haas, A.
last_name: Haas
- first_name: W.
full_name: Ulaga, W.
last_name: Ulaga
citation:
ama: 'Münkhoff E, Eggert A, Terho H, Haas A, Ulaga W. Salespersons’ solution crafting
capability: A knowledge-based perspective. In: ISBM 2014 Academic Conference,
San Francisco, CA. ; 2014.'
apa: 'Münkhoff, E., Eggert, A., Terho, H., Haas, A., & Ulaga, W. (2014). Salespersons’
solution crafting capability: A knowledge-based perspective. ISBM 2014 Academic
Conference, San Francisco, CA. ISBM 2014 Academic Conference, San Francisco,
CA.'
bibtex: '@inproceedings{Münkhoff_Eggert_Terho_Haas_Ulaga_2014, title={Salespersons’
solution crafting capability: A knowledge-based perspective}, booktitle={ISBM
2014 Academic Conference, San Francisco, CA}, author={Münkhoff, Eva and Eggert,
A. and Terho, H. and Haas, A. and Ulaga, W.}, year={2014} }'
chicago: 'Münkhoff, Eva, A. Eggert, H. Terho, A. Haas, and W. Ulaga. “Salespersons’
Solution Crafting Capability: A Knowledge-Based Perspective.” In ISBM 2014
Academic Conference, San Francisco, CA, 2014.'
ieee: 'E. Münkhoff, A. Eggert, H. Terho, A. Haas, and W. Ulaga, “Salespersons’ solution
crafting capability: A knowledge-based perspective,” presented at the ISBM 2014
Academic Conference, San Francisco, CA, 2014.'
mla: 'Münkhoff, Eva, et al. “Salespersons’ Solution Crafting Capability: A Knowledge-Based
Perspective.” ISBM 2014 Academic Conference, San Francisco, CA, 2014.'
short: 'E. Münkhoff, A. Eggert, H. Terho, A. Haas, W. Ulaga, in: ISBM 2014 Academic
Conference, San Francisco, CA, 2014.'
conference:
location: San Francisco, CA
name: ISBM 2014 Academic Conference
date_created: 2023-08-25T09:19:06Z
date_updated: 2023-08-25T10:04:06Z
department:
- _id: '785'
language:
- iso: eng
publication: ISBM 2014 Academic Conference, San Francisco, CA
publication_status: published
status: public
title: 'Salespersons’ solution crafting capability: A knowledge-based perspective'
type: conference
user_id: '49063'
year: '2014'
...
---
_id: '46694'
author:
- first_name: A.
full_name: Eggert, A.
last_name: Eggert
- first_name: A.
full_name: Haas, A.
last_name: Haas
- first_name: H.
full_name: Terho, H.
last_name: Terho
- first_name: W.
full_name: Ulaga, W.
last_name: Ulaga
- first_name: Eva
full_name: Münkhoff, Eva
id: '3043'
last_name: Münkhoff
orcid: 0000-0001-6053-1012
citation:
ama: 'Eggert A, Haas A, Terho H, Ulaga W, Münkhoff E. Selling value in business
markets: Why a powerful idea often fails. In: ISBM 2014 Academic Conference,
San Francisco, CA. ; 2014.'
apa: 'Eggert, A., Haas, A., Terho, H., Ulaga, W., & Münkhoff, E. (2014). Selling
value in business markets: Why a powerful idea often fails. ISBM 2014 Academic
Conference, San Francisco, CA. ISBM 2014 Academic Conference, San Francisco,
CA.'
bibtex: '@inproceedings{Eggert_Haas_Terho_Ulaga_Münkhoff_2014, title={Selling value
in business markets: Why a powerful idea often fails}, booktitle={ISBM 2014 Academic
Conference, San Francisco, CA}, author={Eggert, A. and Haas, A. and Terho, H.
and Ulaga, W. and Münkhoff, Eva}, year={2014} }'
chicago: 'Eggert, A., A. Haas, H. Terho, W. Ulaga, and Eva Münkhoff. “Selling Value
in Business Markets: Why a Powerful Idea Often Fails.” In ISBM 2014 Academic
Conference, San Francisco, CA, 2014.'
ieee: 'A. Eggert, A. Haas, H. Terho, W. Ulaga, and E. Münkhoff, “Selling value in
business markets: Why a powerful idea often fails,” presented at the ISBM 2014
Academic Conference, San Francisco, CA, 2014.'
mla: 'Eggert, A., et al. “Selling Value in Business Markets: Why a Powerful Idea
Often Fails.” ISBM 2014 Academic Conference, San Francisco, CA, 2014.'
short: 'A. Eggert, A. Haas, H. Terho, W. Ulaga, E. Münkhoff, in: ISBM 2014 Academic
Conference, San Francisco, CA, 2014.'
conference:
location: San Francisco, CA
name: ISBM 2014 Academic Conference
date_created: 2023-08-25T09:20:18Z
date_updated: 2023-08-25T10:11:35Z
department:
- _id: '785'
language:
- iso: eng
publication: ISBM 2014 Academic Conference, San Francisco, CA
publication_status: published
status: public
title: 'Selling value in business markets: Why a powerful idea often fails'
type: conference
user_id: '49063'
year: '2014'
...
---
_id: '41341'
abstract:
- lang: eng
text: ' In many business markets, manufacturers seek service-led growth
to secure their existing positions and continue to grow in increasingly competitive
environments. Using longitudinal data from 513 German mechanical engineering companies
and latent growth curve modeling, this study offers a fine-grained view of the
financial performance implications of industrial service strategies. By disentangling
the revenue and profit implications of industrial service strategies, findings
reveal that such strategies increase both the level and the growth of manufacturing
firms’ revenue streams. In contrast, they reduce the level but improve the growth
of manufacturers’ profits. Results further suggest that services supporting the
clients’ actions (SSC) and services supporting the supplier’s product (SSP) affect
performance outcomes in different ways. SSCs directly affect revenue and profit
streams. In turn, SSPs display only indirect effects on financial performance
mediated through SSCs. A moderator analysis identifies two organizational contingencies
that facilitate service business success: Only companies with decentralized decision-making
processes and a high share of loyal customers can expect favorable financial results
from industrial service strategies. In summary, this research provides significant
insights and managerial guidance for turning service strategies into financial
successes. '
author:
- first_name: Andreas
full_name: Eggert, Andreas
last_name: Eggert
- first_name: Jens
full_name: Hogreve, Jens
last_name: Hogreve
- first_name: Wolfgang
full_name: Ulaga, Wolfgang
last_name: Ulaga
- first_name: Eva
full_name: Münkhoff, Eva
id: '3043'
last_name: Münkhoff
orcid: 0000-0001-6053-1012
citation:
ama: Eggert A, Hogreve J, Ulaga W, Münkhoff E. Revenue and Profit Implications of
Industrial Service Strategies. Journal of Service Research. 2014;17(1):23-39.
doi:10.1177/1094670513485823
apa: Eggert, A., Hogreve, J., Ulaga, W., & Münkhoff, E. (2014). Revenue and
Profit Implications of Industrial Service Strategies. Journal of Service Research,
17(1), 23–39. https://doi.org/10.1177/1094670513485823
bibtex: '@article{Eggert_Hogreve_Ulaga_Münkhoff_2014, title={Revenue and Profit
Implications of Industrial Service Strategies}, volume={17}, DOI={10.1177/1094670513485823},
number={1}, journal={Journal of Service Research}, publisher={SAGE Publications},
author={Eggert, Andreas and Hogreve, Jens and Ulaga, Wolfgang and Münkhoff, Eva},
year={2014}, pages={23–39} }'
chicago: 'Eggert, Andreas, Jens Hogreve, Wolfgang Ulaga, and Eva Münkhoff. “Revenue
and Profit Implications of Industrial Service Strategies.” Journal of Service
Research 17, no. 1 (2014): 23–39. https://doi.org/10.1177/1094670513485823.'
ieee: 'A. Eggert, J. Hogreve, W. Ulaga, and E. Münkhoff, “Revenue and Profit Implications
of Industrial Service Strategies,” Journal of Service Research, vol. 17,
no. 1, pp. 23–39, 2014, doi: 10.1177/1094670513485823.'
mla: Eggert, Andreas, et al. “Revenue and Profit Implications of Industrial Service
Strategies.” Journal of Service Research, vol. 17, no. 1, SAGE Publications,
2014, pp. 23–39, doi:10.1177/1094670513485823.
short: A. Eggert, J. Hogreve, W. Ulaga, E. Münkhoff, Journal of Service Research
17 (2014) 23–39.
date_created: 2023-02-01T08:31:19Z
date_updated: 2023-09-01T10:08:03Z
department:
- _id: '785'
doi: 10.1177/1094670513485823
intvolume: ' 17'
issue: '1'
keyword:
- Organizational Behavior and Human Resource Management
- Sociology and Political Science
- Information Systems
language:
- iso: eng
page: 23-39
publication: Journal of Service Research
publication_identifier:
issn:
- 1094-6705
- 1552-7379
publication_status: published
publisher: SAGE Publications
status: public
title: Revenue and Profit Implications of Industrial Service Strategies
type: journal_article
user_id: '49063'
volume: 17
year: '2014'
...
---
_id: '5036'
author:
- first_name: Rene
full_name: Fahr, Rene
id: '111'
last_name: Fahr
- first_name: Elmar A.
full_name: Janssen, Elmar A.
last_name: Janssen
- first_name: Caren
full_name: Sureth-Sloane, Caren
id: '530'
last_name: Sureth-Sloane
orcid: ' 0000-0002-8183-5901'
citation:
ama: Fahr R, Janssen EA, Sureth-Sloane C. Can Tax Rate Changes Accelerate Investment
Under Entry and Exit Flexibility? - Insights from an Economic Experiment.
Vol 166.; 2014.
apa: Fahr, R., Janssen, E. A., & Sureth-Sloane, C. (2014). Can Tax Rate Changes
Accelerate Investment Under Entry and Exit Flexibility? - Insights from an Economic
Experiment (Vol. 166).
bibtex: '@book{Fahr_Janssen_Sureth-Sloane_2014, series={arqus, Quantitative Research
in Taxation}, title={Can Tax Rate Changes Accelerate Investment Under Entry and
Exit Flexibility? - Insights from an Economic Experiment}, volume={166}, author={Fahr,
Rene and Janssen, Elmar A. and Sureth-Sloane, Caren}, year={2014}, collection={arqus,
Quantitative Research in Taxation} }'
chicago: Fahr, Rene, Elmar A. Janssen, and Caren Sureth-Sloane. Can Tax Rate
Changes Accelerate Investment Under Entry and Exit Flexibility? - Insights from
an Economic Experiment. Vol. 166. arqus, Quantitative Research in Taxation,
2014.
ieee: R. Fahr, E. A. Janssen, and C. Sureth-Sloane, Can Tax Rate Changes Accelerate
Investment Under Entry and Exit Flexibility? - Insights from an Economic Experiment,
vol. 166. 2014.
mla: Fahr, Rene, et al. Can Tax Rate Changes Accelerate Investment Under Entry
and Exit Flexibility? - Insights from an Economic Experiment. 2014.
short: R. Fahr, E.A. Janssen, C. Sureth-Sloane, Can Tax Rate Changes Accelerate
Investment Under Entry and Exit Flexibility? - Insights from an Economic Experiment,
2014.
date_created: 2018-10-30T13:41:42Z
date_updated: 2026-01-10T10:19:19Z
department:
- _id: '187'
- _id: '179'
- _id: '635'
intvolume: ' 166'
language:
- iso: ger
series_title: arqus, Quantitative Research in Taxation
status: public
title: Can Tax Rate Changes Accelerate Investment Under Entry and Exit Flexibility?
- Insights from an Economic Experiment
type: working_paper
user_id: '530'
volume: 166
year: '2014'
...
---
_id: '21133'
author:
- first_name: Simon
full_name: Oertel, Simon
last_name: Oertel
- first_name: Kirsten
full_name: Thommes, Kirsten
id: '72497'
last_name: Thommes
- first_name: Peter
full_name: Walgenbach, Peter
last_name: Walgenbach
citation:
ama: 'Oertel S, Thommes K, Walgenbach P. Born in the GDR: Imprinting, Structural
Inertia and the Survival Chances of Organizations. In: Atinc G, ed. Academy
of Management Annual Meeting Proceedings. ; 2013. doi:10.5465/ambpp.2013.11642abstract'
apa: 'Oertel, S., Thommes, K., & Walgenbach, P. (2013). Born in the GDR: Imprinting,
Structural Inertia and the Survival Chances of Organizations. In G. Atinc (Ed.),
Academy of Management Annual Meeting Proceedings. https://doi.org/10.5465/ambpp.2013.11642abstract'
bibtex: '@inproceedings{Oertel_Thommes_Walgenbach_2013, title={Born in the GDR:
Imprinting, Structural Inertia and the Survival Chances of Organizations}, DOI={10.5465/ambpp.2013.11642abstract},
booktitle={Academy of Management Annual Meeting Proceedings}, author={Oertel,
Simon and Thommes, Kirsten and Walgenbach, Peter}, editor={Atinc, GucluEditor},
year={2013} }'
chicago: 'Oertel, Simon, Kirsten Thommes, and Peter Walgenbach. “Born in the GDR:
Imprinting, Structural Inertia and the Survival Chances of Organizations.” In
Academy of Management Annual Meeting Proceedings, edited by Guclu Atinc,
2013. https://doi.org/10.5465/ambpp.2013.11642abstract.'
ieee: 'S. Oertel, K. Thommes, and P. Walgenbach, “Born in the GDR: Imprinting, Structural
Inertia and the Survival Chances of Organizations,” in Academy of Management
Annual Meeting Proceedings, 2013.'
mla: 'Oertel, Simon, et al. “Born in the GDR: Imprinting, Structural Inertia and
the Survival Chances of Organizations.” Academy of Management Annual Meeting
Proceedings, edited by Guclu Atinc, 2013, doi:10.5465/ambpp.2013.11642abstract.'
short: 'S. Oertel, K. Thommes, P. Walgenbach, in: G. Atinc (Ed.), Academy of Management
Annual Meeting Proceedings, 2013.'
date_created: 2021-02-03T09:31:06Z
date_updated: 2022-01-06T06:54:46Z
department:
- _id: '178'
doi: 10.5465/ambpp.2013.11642abstract
editor:
- first_name: Guclu
full_name: Atinc, Guclu
last_name: Atinc
extern: '1'
language:
- iso: eng
publication: Academy of Management Annual Meeting Proceedings
publication_identifier:
issn:
- 0065-0668
publication_status: published
status: public
title: 'Born in the GDR: Imprinting, Structural Inertia and the Survival Chances of
Organizations'
type: conference_abstract
user_id: '49071'
year: '2013'
...
---
_id: '7732'
author:
- first_name: A
full_name: Eggert, A
last_name: Eggert
- first_name: C
full_name: Thiesbrummel, C
last_name: Thiesbrummel
- first_name: C
full_name: Deutscher, C
last_name: Deutscher
citation:
ama: 'Eggert A, Thiesbrummel C, Deutscher C. Can service innovations substitute
or complement product innovations? The case of German industrial firms. In: Proceedings
of the 20th International Product Development Management Conference. ; 2013.'
apa: Eggert, A., Thiesbrummel, C., & Deutscher, C. (2013). Can service innovations
substitute or complement product innovations? The case of German industrial firms.
In Proceedings of the 20th International Product Development Management Conference.
bibtex: '@inproceedings{Eggert_Thiesbrummel_Deutscher_2013, title={Can service innovations
substitute or complement product innovations? The case of German industrial firms},
booktitle={Proceedings of the 20th International Product Development Management
Conference}, author={Eggert, A and Thiesbrummel, C and Deutscher, C}, year={2013}
}'
chicago: Eggert, A, C Thiesbrummel, and C Deutscher. “Can Service Innovations Substitute
or Complement Product Innovations? The Case of German Industrial Firms.” In Proceedings
of the 20th International Product Development Management Conference, 2013.
ieee: A. Eggert, C. Thiesbrummel, and C. Deutscher, “Can service innovations substitute
or complement product innovations? The case of German industrial firms,” in Proceedings
of the 20th International Product Development Management Conference, 2013.
mla: Eggert, A., et al. “Can Service Innovations Substitute or Complement Product
Innovations? The Case of German Industrial Firms.” Proceedings of the 20th
International Product Development Management Conference, 2013.
short: 'A. Eggert, C. Thiesbrummel, C. Deutscher, in: Proceedings of the 20th International
Product Development Management Conference, 2013.'
date_created: 2019-02-16T09:44:47Z
date_updated: 2022-01-06T07:03:45Z
department:
- _id: '19'
- _id: '180'
language:
- iso: eng
publication: Proceedings of the 20th International Product Development Management
Conference
status: public
title: Can service innovations substitute or complement product innovations? The case
of German industrial firms
type: conference
user_id: '57352'
year: '2013'
...
---
_id: '7733'
author:
- first_name: A
full_name: Eggert, A
last_name: Eggert
- first_name: W
full_name: Ulaga, W
last_name: Ulaga
- first_name: M
full_name: Steiner, M
last_name: Steiner
- first_name: K
full_name: Backhaus, K
last_name: Backhaus
citation:
ama: 'Eggert A, Ulaga W, Steiner M, Backhaus K. Increasing Customers’ Willingness
to Pay for Hybrid Offerings: The Impact of Price Presentation Formats. In: Proceedings
of the 42nd European Marketing Academy (EMAC) Conference. ; 2013.'
apa: 'Eggert, A., Ulaga, W., Steiner, M., & Backhaus, K. (2013). Increasing
Customers’ Willingness to Pay for Hybrid Offerings: The Impact of Price Presentation
Formats. In Proceedings of the 42nd European Marketing Academy (EMAC) Conference.'
bibtex: '@inproceedings{Eggert_Ulaga_Steiner_Backhaus_2013, title={Increasing Customers’
Willingness to Pay for Hybrid Offerings: The Impact of Price Presentation Formats},
booktitle={Proceedings of the 42nd European Marketing Academy (EMAC) Conference},
author={Eggert, A and Ulaga, W and Steiner, M and Backhaus, K}, year={2013} }'
chicago: 'Eggert, A, W Ulaga, M Steiner, and K Backhaus. “Increasing Customers’
Willingness to Pay for Hybrid Offerings: The Impact of Price Presentation Formats.”
In Proceedings of the 42nd European Marketing Academy (EMAC) Conference,
2013.'
ieee: 'A. Eggert, W. Ulaga, M. Steiner, and K. Backhaus, “Increasing Customers’
Willingness to Pay for Hybrid Offerings: The Impact of Price Presentation Formats,”
in Proceedings of the 42nd European Marketing Academy (EMAC) Conference,
2013.'
mla: 'Eggert, A., et al. “Increasing Customers’ Willingness to Pay for Hybrid Offerings:
The Impact of Price Presentation Formats.” Proceedings of the 42nd European
Marketing Academy (EMAC) Conference, 2013.'
short: 'A. Eggert, W. Ulaga, M. Steiner, K. Backhaus, in: Proceedings of the 42nd
European Marketing Academy (EMAC) Conference, 2013.'
date_created: 2019-02-16T10:04:37Z
date_updated: 2022-01-06T07:03:45Z
department:
- _id: '19'
- _id: '180'
language:
- iso: eng
publication: Proceedings of the 42nd European Marketing Academy (EMAC) Conference
status: public
title: 'Increasing Customers'' Willingness to Pay for Hybrid Offerings: The Impact
of Price Presentation Formats'
type: conference
user_id: '57352'
year: '2013'
...
---
_id: '7734'
author:
- first_name: I
full_name: Garnefeld, I
last_name: Garnefeld
- first_name: E
full_name: Münkhoff, E
last_name: Münkhoff
- first_name: K
full_name: Raum, K
last_name: Raum
citation:
ama: 'Garnefeld I, Münkhoff E, Raum K. Threat and normative appeals to reduce product
returns in online retailing – An effective marketing practice? In: Proceedings
of the 42nd European Marketing Academy (EMAC) Conference. ; 2013.'
apa: Garnefeld, I., Münkhoff, E., & Raum, K. (2013). Threat and normative appeals
to reduce product returns in online retailing – An effective marketing practice?
In Proceedings of the 42nd European Marketing Academy (EMAC) Conference.
bibtex: '@inproceedings{Garnefeld_Münkhoff_Raum_2013, title={Threat and normative
appeals to reduce product returns in online retailing – An effective marketing
practice?}, booktitle={Proceedings of the 42nd European Marketing Academy (EMAC)
Conference}, author={Garnefeld, I and Münkhoff, E and Raum, K}, year={2013} }'
chicago: Garnefeld, I, E Münkhoff, and K Raum. “Threat and Normative Appeals to
Reduce Product Returns in Online Retailing – An Effective Marketing Practice?”
In Proceedings of the 42nd European Marketing Academy (EMAC) Conference,
2013.
ieee: I. Garnefeld, E. Münkhoff, and K. Raum, “Threat and normative appeals to reduce
product returns in online retailing – An effective marketing practice?,” in Proceedings
of the 42nd European Marketing Academy (EMAC) Conference, 2013.
mla: Garnefeld, I., et al. “Threat and Normative Appeals to Reduce Product Returns
in Online Retailing – An Effective Marketing Practice?” Proceedings of the
42nd European Marketing Academy (EMAC) Conference, 2013.
short: 'I. Garnefeld, E. Münkhoff, K. Raum, in: Proceedings of the 42nd European
Marketing Academy (EMAC) Conference, 2013.'
date_created: 2019-02-16T10:07:19Z
date_updated: 2022-01-06T07:03:45Z
department:
- _id: '19'
- _id: '180'
language:
- iso: eng
publication: Proceedings of the 42nd European Marketing Academy (EMAC) Conference
status: public
title: Threat and normative appeals to reduce product returns in online retailing
– An effective marketing practice?
type: conference
user_id: '57352'
year: '2013'
...
---
_id: '7735'
author:
- first_name: E
full_name: Münkhoff, E
last_name: Münkhoff
- first_name: I
full_name: Garnefeld, I
last_name: Garnefeld
- first_name: A
full_name: Bruns, A
last_name: Bruns
citation:
ama: 'Münkhoff E, Garnefeld I, Bruns A. How to prolong a sales promotion – Ex-post
time extension versus reframing. In: Roceedings of the 42nd European Marketing
Academy (EMAC) Conference. ; 2013.'
apa: Münkhoff, E., Garnefeld, I., & Bruns, A. (2013). How to prolong a sales
promotion – Ex-post time extension versus reframing. In roceedings of the 42nd
European Marketing Academy (EMAC) Conference.
bibtex: '@inproceedings{Münkhoff_Garnefeld_Bruns_2013, title={How to prolong a sales
promotion – Ex-post time extension versus reframing}, booktitle={roceedings of
the 42nd European Marketing Academy (EMAC) Conference}, author={Münkhoff, E and
Garnefeld, I and Bruns, A}, year={2013} }'
chicago: Münkhoff, E, I Garnefeld, and A Bruns. “How to Prolong a Sales Promotion
– Ex-Post Time Extension versus Reframing.” In Roceedings of the 42nd European
Marketing Academy (EMAC) Conference, 2013.
ieee: E. Münkhoff, I. Garnefeld, and A. Bruns, “How to prolong a sales promotion
– Ex-post time extension versus reframing,” in roceedings of the 42nd European
Marketing Academy (EMAC) Conference, 2013.
mla: Münkhoff, E., et al. “How to Prolong a Sales Promotion – Ex-Post Time Extension
versus Reframing.” Roceedings of the 42nd European Marketing Academy (EMAC)
Conference, 2013.
short: 'E. Münkhoff, I. Garnefeld, A. Bruns, in: Roceedings of the 42nd European
Marketing Academy (EMAC) Conference, 2013.'
date_created: 2019-02-16T10:09:34Z
date_updated: 2022-01-06T07:03:45Z
department:
- _id: '19'
- _id: '180'
language:
- iso: eng
publication: roceedings of the 42nd European Marketing Academy (EMAC) Conference
status: public
title: How to prolong a sales promotion – Ex-post time extension versus reframing
type: conference
user_id: '57352'
year: '2013'
...
---
_id: '7736'
author:
- first_name: T
full_name: Posner , T
last_name: 'Posner '
- first_name: I
full_name: Garnefeld, I
last_name: Garnefeld
- first_name: A
full_name: Eggert, A
last_name: Eggert
citation:
ama: 'Posner T, Garnefeld I, Eggert A. Creating Emotional Brand Attachment through
the Salesperson’s Brand-Consistent Behavior. In: Proceedings of the 42nd European
Marketing Academy (EMAC) Conference. ; 2013.'
apa: Posner , T., Garnefeld, I., & Eggert, A. (2013). Creating Emotional Brand
Attachment through the Salesperson’s Brand-Consistent Behavior. In Proceedings
of the 42nd European Marketing Academy (EMAC) Conference.
bibtex: '@inproceedings{Posner _Garnefeld_Eggert_2013, title={Creating Emotional
Brand Attachment through the Salesperson’s Brand-Consistent Behavior}, booktitle={Proceedings
of the 42nd European Marketing Academy (EMAC) Conference}, author={Posner , T
and Garnefeld, I and Eggert, A}, year={2013} }'
chicago: Posner , T, I Garnefeld, and A Eggert. “Creating Emotional Brand Attachment
through the Salesperson’s Brand-Consistent Behavior.” In Proceedings of the
42nd European Marketing Academy (EMAC) Conference, 2013.
ieee: T. Posner , I. Garnefeld, and A. Eggert, “Creating Emotional Brand Attachment
through the Salesperson’s Brand-Consistent Behavior,” in Proceedings of the
42nd European Marketing Academy (EMAC) Conference, 2013.
mla: Posner , T., et al. “Creating Emotional Brand Attachment through the Salesperson’s
Brand-Consistent Behavior.” Proceedings of the 42nd European Marketing Academy
(EMAC) Conference, 2013.
short: 'T. Posner , I. Garnefeld, A. Eggert, in: Proceedings of the 42nd European
Marketing Academy (EMAC) Conference, 2013.'
date_created: 2019-02-18T10:44:22Z
date_updated: 2022-01-06T07:03:45Z
department:
- _id: '19'
- _id: '180'
language:
- iso: eng
publication: Proceedings of the 42nd European Marketing Academy (EMAC) Conference
status: public
title: Creating Emotional Brand Attachment through the Salesperson's Brand-Consistent
Behavior
type: conference
user_id: '57352'
year: '2013'
...