---
_id: '33957'
abstract:
- lang: eng
text: Manufacturing companies are challenged to make the increasingly complex work
processes equally manageable for all employees to prevent an impending loss of
competence. In this contribution, an intelligent assistance system is proposed
enabling employees to help themselves in the workplace and provide them with competence-related
support. This results in increasing the short- and long-term efficiency of problem
solving in companies.
author:
- first_name: Sahar
full_name: Deppe, Sahar
last_name: Deppe
- first_name: Lukas
full_name: Brandt, Lukas
last_name: Brandt
- first_name: Marc
full_name: Brünninghaus, Marc
last_name: Brünninghaus
- first_name: Jörg
full_name: Papenkordt, Jörg
id: '44648'
last_name: Papenkordt
- first_name: Stefan
full_name: Heindorf, Stefan
id: '11871'
last_name: Heindorf
orcid: 0000-0002-4525-6865
- first_name: Gudrun
full_name: Tschirner-Vinke, Gudrun
last_name: Tschirner-Vinke
citation:
ama: Deppe S, Brandt L, Brünninghaus M, Papenkordt J, Heindorf S, Tschirner-Vinke
G. AI-Based Assistance System for Manufacturing. Published online 2022. doi:10.1109/ETFA52439.2022.9921520
apa: Deppe, S., Brandt, L., Brünninghaus, M., Papenkordt, J., Heindorf, S., &
Tschirner-Vinke, G. (2022). AI-Based Assistance System for Manufacturing.
ETFA, Stuttgart. https://doi.org/10.1109/ETFA52439.2022.9921520
bibtex: '@article{Deppe_Brandt_Brünninghaus_Papenkordt_Heindorf_Tschirner-Vinke_2022,
series={2022 IEEE 27th International Conference on Emerging Technologies and Factory
Automation (ETFA)}, title={AI-Based Assistance System for Manufacturing}, DOI={10.1109/ETFA52439.2022.9921520},
author={Deppe, Sahar and Brandt, Lukas and Brünninghaus, Marc and Papenkordt,
Jörg and Heindorf, Stefan and Tschirner-Vinke, Gudrun}, year={2022}, collection={2022
IEEE 27th International Conference on Emerging Technologies and Factory Automation
(ETFA)} }'
chicago: Deppe, Sahar, Lukas Brandt, Marc Brünninghaus, Jörg Papenkordt, Stefan
Heindorf, and Gudrun Tschirner-Vinke. “AI-Based Assistance System for Manufacturing.”
2022 IEEE 27th International Conference on Emerging Technologies and Factory Automation
(ETFA), 2022. https://doi.org/10.1109/ETFA52439.2022.9921520.
ieee: 'S. Deppe, L. Brandt, M. Brünninghaus, J. Papenkordt, S. Heindorf, and G.
Tschirner-Vinke, “AI-Based Assistance System for Manufacturing.” 2022, doi: 10.1109/ETFA52439.2022.9921520.'
mla: Deppe, Sahar, et al. AI-Based Assistance System for Manufacturing. 2022,
doi:10.1109/ETFA52439.2022.9921520.
short: S. Deppe, L. Brandt, M. Brünninghaus, J. Papenkordt, S. Heindorf, G. Tschirner-Vinke,
(2022).
conference:
end_date: 2022-09-09
location: Stuttgart
name: ETFA
start_date: 2022-09-06
date_created: 2022-10-28T11:43:49Z
date_updated: 2023-11-23T08:07:51Z
department:
- _id: '178'
- _id: '574'
- _id: '184'
doi: 10.1109/ETFA52439.2022.9921520
keyword:
- Assistance system
- Knowledge graph
- Information retrieval
- Neural networks
- AR
language:
- iso: eng
project:
- _id: '409'
grant_number: 02L19C115
name: 'KIAM: KIAM: Kompetenzzentrum KI in der Arbeitswelt des industriellen Mittelstands
in OstWestfalenLippe'
related_material:
link:
- relation: confirmation
url: https://ieeexplore.ieee.org/document/9921520
series_title: 2022 IEEE 27th International Conference on Emerging Technologies and
Factory Automation (ETFA)
status: public
title: AI-Based Assistance System for Manufacturing
type: conference
user_id: '44648'
year: '2022'
...
---
_id: '34282'
author:
- first_name: Sahar
full_name: Deppe, Sahar
last_name: Deppe
- first_name: Lukas
full_name: Brandt, Lukas
last_name: Brandt
- first_name: Marc
full_name: Brunninghaus, Marc
last_name: Brunninghaus
- first_name: Jörg
full_name: Papenkordt, Jörg
id: '44648'
last_name: Papenkordt
- first_name: Stefan
full_name: Heindorf, Stefan
last_name: Heindorf
- first_name: Gudrun
full_name: Tschirner-Vinke, Gudrun
last_name: Tschirner-Vinke
citation:
ama: 'Deppe S, Brandt L, Brunninghaus M, Papenkordt J, Heindorf S, Tschirner-Vinke
G. AI-Based Assistance System for Manufacturing. In: 2022 IEEE 27th International
Conference on Emerging Technologies and Factory Automation (ETFA). IEEE; 2022.
doi:10.1109/etfa52439.2022.9921520'
apa: Deppe, S., Brandt, L., Brunninghaus, M., Papenkordt, J., Heindorf, S., &
Tschirner-Vinke, G. (2022). AI-Based Assistance System for Manufacturing. 2022
IEEE 27th International Conference on Emerging Technologies and Factory Automation
(ETFA). https://doi.org/10.1109/etfa52439.2022.9921520
bibtex: '@inproceedings{Deppe_Brandt_Brunninghaus_Papenkordt_Heindorf_Tschirner-Vinke_2022,
title={AI-Based Assistance System for Manufacturing}, DOI={10.1109/etfa52439.2022.9921520},
booktitle={2022 IEEE 27th International Conference on Emerging Technologies and
Factory Automation (ETFA)}, publisher={IEEE}, author={Deppe, Sahar and Brandt,
Lukas and Brunninghaus, Marc and Papenkordt, Jörg and Heindorf, Stefan and Tschirner-Vinke,
Gudrun}, year={2022} }'
chicago: Deppe, Sahar, Lukas Brandt, Marc Brunninghaus, Jörg Papenkordt, Stefan
Heindorf, and Gudrun Tschirner-Vinke. “AI-Based Assistance System for Manufacturing.”
In 2022 IEEE 27th International Conference on Emerging Technologies and Factory
Automation (ETFA). IEEE, 2022. https://doi.org/10.1109/etfa52439.2022.9921520.
ieee: 'S. Deppe, L. Brandt, M. Brunninghaus, J. Papenkordt, S. Heindorf, and G.
Tschirner-Vinke, “AI-Based Assistance System for Manufacturing,” 2022, doi: 10.1109/etfa52439.2022.9921520.'
mla: Deppe, Sahar, et al. “AI-Based Assistance System for Manufacturing.” 2022
IEEE 27th International Conference on Emerging Technologies and Factory Automation
(ETFA), IEEE, 2022, doi:10.1109/etfa52439.2022.9921520.
short: 'S. Deppe, L. Brandt, M. Brunninghaus, J. Papenkordt, S. Heindorf, G. Tschirner-Vinke,
in: 2022 IEEE 27th International Conference on Emerging Technologies and Factory
Automation (ETFA), IEEE, 2022.'
date_created: 2022-12-08T08:17:11Z
date_updated: 2023-11-23T08:07:03Z
department:
- _id: '178'
- _id: '184'
doi: 10.1109/etfa52439.2022.9921520
language:
- iso: eng
project:
- _id: '409'
grant_number: 02L19C115
name: 'KIAM: KIAM: Kompetenzzentrum KI in der Arbeitswelt des industriellen Mittelstands
in OstWestfalenLippe'
publication: 2022 IEEE 27th International Conference on Emerging Technologies and
Factory Automation (ETFA)
publication_status: published
publisher: IEEE
status: public
title: AI-Based Assistance System for Manufacturing
type: conference
user_id: '44648'
year: '2022'
...
---
_id: '34466'
author:
- first_name: Jörg
full_name: Papenkordt, Jörg
id: '44648'
last_name: Papenkordt
- first_name: Kirsten
full_name: Thommes, Kirsten
id: '72497'
last_name: Thommes
citation:
ama: 'Papenkordt J, Thommes K. Determinants of Trust in Smart Technologies. In:
Human-Technology Interaction. Springer International Publishing; 2022.
doi:10.1007/978-3-030-99235-4_13'
apa: Papenkordt, J., & Thommes, K. (2022). Determinants of Trust in Smart Technologies.
In Human-Technology Interaction. Springer International Publishing. https://doi.org/10.1007/978-3-030-99235-4_13
bibtex: '@inbook{Papenkordt_Thommes_2022, place={Cham}, title={Determinants of Trust
in Smart Technologies}, DOI={10.1007/978-3-030-99235-4_13},
booktitle={Human-Technology Interaction}, publisher={Springer International Publishing},
author={Papenkordt, Jörg and Thommes, Kirsten}, year={2022} }'
chicago: 'Papenkordt, Jörg, and Kirsten Thommes. “Determinants of Trust in Smart
Technologies.” In Human-Technology Interaction. Cham: Springer International
Publishing, 2022. https://doi.org/10.1007/978-3-030-99235-4_13.'
ieee: 'J. Papenkordt and K. Thommes, “Determinants of Trust in Smart Technologies,”
in Human-Technology Interaction, Cham: Springer International Publishing,
2022.'
mla: Papenkordt, Jörg, and Kirsten Thommes. “Determinants of Trust in Smart Technologies.”
Human-Technology Interaction, Springer International Publishing, 2022,
doi:10.1007/978-3-030-99235-4_13.
short: 'J. Papenkordt, K. Thommes, in: Human-Technology Interaction, Springer International
Publishing, Cham, 2022.'
date_created: 2022-12-16T13:32:06Z
date_updated: 2023-11-23T11:53:46Z
department:
- _id: '178'
- _id: '184'
doi: 10.1007/978-3-030-99235-4_13
language:
- iso: eng
place: Cham
project:
- _id: '409'
grant_number: 02L19C115
name: 'KIAM: KIAM: Kompetenzzentrum KI in der Arbeitswelt des industriellen Mittelstands
in OstWestfalenLippe'
publication: Human-Technology Interaction
publication_identifier:
isbn:
- '9783030992347'
- '9783030992354'
publication_status: published
publisher: Springer International Publishing
status: public
title: Determinants of Trust in Smart Technologies
type: book_chapter
user_id: '44648'
year: '2022'
...
---
_id: '49215'
citation:
ama: 'Radermacher K, Herdejürgen E, eds. Erkenntnisse aus Arbeitgeberbewertungen:
Das Potential von Arbeitsatmosphäre und Arbeitsplatzgestaltung für die Weiterempfehlungsbereitschaft.
Industrieverband Büro und Arbeitswelt e. V. ; 2022.'
apa: 'Erkenntnisse aus Arbeitgeberbewertungen: Das Potential von Arbeitsatmosphäre
und Arbeitsplatzgestaltung für die Weiterempfehlungsbereitschaft. (2022). In K.
Radermacher & E. Herdejürgen (Eds.), Studie Industrieverband Büro und Arbeitswelt
e. V. (IBA). . Industrieverband Büro und Arbeitswelt e. V. .'
bibtex: '@book{Radermacher_Herdejürgen_2022, title={Erkenntnisse aus Arbeitgeberbewertungen:
Das Potential von Arbeitsatmosphäre und Arbeitsplatzgestaltung für die Weiterempfehlungsbereitschaft},
journal={Studie Industrieverband Büro und Arbeitswelt e. V. (IBA). }, publisher={Industrieverband
Büro und Arbeitswelt e. V. }, year={2022} }'
chicago: 'Radermacher, Katharina, and Enja Herdejürgen, eds. Erkenntnisse aus
Arbeitgeberbewertungen: Das Potential von Arbeitsatmosphäre und Arbeitsplatzgestaltung
für die Weiterempfehlungsbereitschaft. Studie Industrieverband Büro und
Arbeitswelt e. V. (IBA). . Industrieverband Büro und Arbeitswelt e. V. , 2022.'
ieee: 'K. Radermacher and E. Herdejürgen, Eds., Erkenntnisse aus Arbeitgeberbewertungen:
Das Potential von Arbeitsatmosphäre und Arbeitsplatzgestaltung für die Weiterempfehlungsbereitschaft.
Industrieverband Büro und Arbeitswelt e. V. , 2022.'
mla: 'Radermacher, Katharina, and Enja Herdejürgen, editors. “Erkenntnisse aus Arbeitgeberbewertungen:
Das Potential von Arbeitsatmosphäre und Arbeitsplatzgestaltung für die Weiterempfehlungsbereitschaft.”
Studie Industrieverband Büro und Arbeitswelt e. V. (IBA). , Industrieverband
Büro und Arbeitswelt e. V. , 2022.'
short: 'K. Radermacher, E. Herdejürgen, eds., Erkenntnisse aus Arbeitgeberbewertungen:
Das Potential von Arbeitsatmosphäre und Arbeitsplatzgestaltung für die Weiterempfehlungsbereitschaft,
Industrieverband Büro und Arbeitswelt e. V. , 2022.'
date_created: 2023-11-27T13:35:56Z
date_updated: 2023-11-27T13:36:11Z
department:
- _id: '19'
- _id: '185'
editor:
- first_name: Katharina
full_name: Radermacher, Katharina
id: '47691'
last_name: Radermacher
- first_name: 'Enja '
full_name: 'Herdejürgen, Enja '
last_name: Herdejürgen
language:
- iso: ger
main_file_link:
- url: https://iba.online/service/publikationen/
publication: 'Studie Industrieverband Büro und Arbeitswelt e. V. (IBA). '
publication_status: published
publisher: 'Industrieverband Büro und Arbeitswelt e. V. '
related_material:
link:
- relation: confirmation
url: https://iba.online/service/publikationen/
status: public
title: 'Erkenntnisse aus Arbeitgeberbewertungen: Das Potential von Arbeitsatmosphäre
und Arbeitsplatzgestaltung für die Weiterempfehlungsbereitschaft'
type: journal_editor
user_id: '54657'
year: '2022'
...
---
_id: '46660'
author:
- first_name: Eva
full_name: Böhm, Eva
id: '3043'
last_name: Böhm
orcid: 0000-0001-6053-1012
- first_name: A.
full_name: Eggert, A.
last_name: Eggert
- first_name: I.
full_name: Garnefeld, I.
last_name: Garnefeld
- first_name: H.
full_name: Holzmüller, H.
last_name: Holzmüller
- first_name: T
full_name: Schaefers, T
last_name: Schaefers
- first_name: Lena
full_name: Steinhoff, Lena
id: '4336'
last_name: Steinhoff
- first_name: D.
full_name: Woisetschläger, D.
last_name: Woisetschläger
citation:
ama: 'Böhm E, Eggert A, Garnefeld I, et al. Exploring the customer journey of voice
commerce: A research agenda. Journal of Service Management. 2022;6(4):216-231.'
apa: 'Böhm, E., Eggert, A., Garnefeld, I., Holzmüller, H., Schaefers, T., Steinhoff,
L., & Woisetschläger, D. (2022). Exploring the customer journey of voice commerce:
A research agenda. Journal of Service Management, 6(4), 216–231.'
bibtex: '@article{Böhm_Eggert_Garnefeld_Holzmüller_Schaefers_Steinhoff_Woisetschläger_2022,
title={Exploring the customer journey of voice commerce: A research agenda}, volume={6},
number={4}, journal={Journal of Service Management}, author={Böhm, Eva and Eggert,
A. and Garnefeld, I. and Holzmüller, H. and Schaefers, T and Steinhoff, Lena and
Woisetschläger, D.}, year={2022}, pages={216–231} }'
chicago: 'Böhm, Eva, A. Eggert, I. Garnefeld, H. Holzmüller, T Schaefers, Lena Steinhoff,
and D. Woisetschläger. “Exploring the Customer Journey of Voice Commerce: A Research
Agenda.” Journal of Service Management 6, no. 4 (2022): 216–31.'
ieee: 'E. Böhm et al., “Exploring the customer journey of voice commerce:
A research agenda,” Journal of Service Management, vol. 6, no. 4, pp. 216–231,
2022.'
mla: 'Böhm, Eva, et al. “Exploring the Customer Journey of Voice Commerce: A Research
Agenda.” Journal of Service Management, vol. 6, no. 4, 2022, pp. 216–31.'
short: E. Böhm, A. Eggert, I. Garnefeld, H. Holzmüller, T. Schaefers, L. Steinhoff,
D. Woisetschläger, Journal of Service Management 6 (2022) 216–231.
date_created: 2023-08-25T07:17:47Z
date_updated: 2023-11-07T10:26:24Z
department:
- _id: '785'
extern: '1'
intvolume: ' 6'
issue: '4'
language:
- iso: eng
page: 216-231
publication: Journal of Service Management
publication_status: published
status: public
title: 'Exploring the customer journey of voice commerce: A research agenda'
type: journal_article
user_id: '40298'
volume: 6
year: '2022'
...
---
_id: '34154'
abstract:
- lang: eng
text: "Regulations to prevent ethnic discrimination in accessing the labor\r\nmarket
are implemented most thoroughly in the public sector. However, it remains\r\nto
be assessed if these regulations are internalized. We conducted a field\r\nexperiment
to examine ethnic discrimination when applying for internships in\r\nGerman municipalities
by unsolicited inquiries. We compared responses in\r\nGerman cities to Turkish,
Italian, and German applicants in two periods, and find\r\nconsistent disadvantages
for the Turkish and Italian applicants as well as\r\ndifferences related to gender.
Thus, the likelihood for ethnic discrimination rises\r\nwhen applying for positions
in public institutions that are not subject to\r\nregulations."
article_type: letter_note
author:
- first_name: Thorsten Fabian
full_name: Auer, Thorsten Fabian
id: '49071'
last_name: Auer
- first_name: Helin
full_name: Ekemen, Helin
last_name: Ekemen
- first_name: Carolin
full_name: Hagedorn, Carolin
last_name: Hagedorn
- first_name: Chantal
full_name: Heise, Chantal
last_name: Heise
- first_name: Christine
full_name: Rese, Christine
last_name: Rese
citation:
ama: 'Auer TF, Ekemen H, Hagedorn C, Heise C, Rese C. Same Different but not Same
Same: Ethnic Discrimination in Application Procedures in the German Public Sector.
Empirical Economics Letters. 2022;21(7):47-55.'
apa: 'Auer, T. F., Ekemen, H., Hagedorn, C., Heise, C., & Rese, C. (2022). Same
Different but not Same Same: Ethnic Discrimination in Application Procedures in
the German Public Sector. Empirical Economics Letters, 21(7), 47–55.'
bibtex: '@article{Auer_Ekemen_Hagedorn_Heise_Rese_2022, title={Same Different but
not Same Same: Ethnic Discrimination in Application Procedures in the German Public
Sector}, volume={21}, number={7}, journal={Empirical Economics Letters}, author={Auer,
Thorsten Fabian and Ekemen, Helin and Hagedorn, Carolin and Heise, Chantal and
Rese, Christine}, year={2022}, pages={47–55} }'
chicago: 'Auer, Thorsten Fabian, Helin Ekemen, Carolin Hagedorn, Chantal Heise,
and Christine Rese. “Same Different but Not Same Same: Ethnic Discrimination in
Application Procedures in the German Public Sector.” Empirical Economics Letters
21, no. 7 (2022): 47–55.'
ieee: 'T. F. Auer, H. Ekemen, C. Hagedorn, C. Heise, and C. Rese, “Same Different
but not Same Same: Ethnic Discrimination in Application Procedures in the German
Public Sector,” Empirical Economics Letters, vol. 21, no. 7, pp. 47–55,
2022.'
mla: 'Auer, Thorsten Fabian, et al. “Same Different but Not Same Same: Ethnic Discrimination
in Application Procedures in the German Public Sector.” Empirical Economics
Letters, vol. 21, no. 7, 2022, pp. 47–55.'
short: T.F. Auer, H. Ekemen, C. Hagedorn, C. Heise, C. Rese, Empirical Economics
Letters 21 (2022) 47–55.
date_created: 2022-11-28T22:30:11Z
date_updated: 2023-11-23T08:15:58Z
ddc:
- '330'
department:
- _id: '178'
- _id: '184'
file:
- access_level: open_access
content_type: application/pdf
creator: auerth
date_created: 2022-11-29T20:21:17Z
date_updated: 2022-11-29T20:37:41Z
file_id: '34160'
file_name: Auer et al 2022_Empirical Economics Letters.pdf
file_size: 219466
relation: main_file
file_date_updated: 2022-11-29T20:37:41Z
has_accepted_license: '1'
intvolume: ' 21'
issue: '7'
jel:
- C93
- J71
keyword:
- Ethnic Discrimination
- Public Sector
- Field Experiment
- Application Procedure
language:
- iso: eng
oa: '1'
page: 47-55
publication: Empirical Economics Letters
publication_identifier:
issn:
- 1681 8997
publication_status: published
status: public
title: 'Same Different but not Same Same: Ethnic Discrimination in Application Procedures
in the German Public Sector'
type: journal_article
user_id: '49071'
volume: 21
year: '2022'
...
---
_id: '32397'
abstract:
- lang: ger
text: Unternehmen investieren zunehmend in Angebote Betrieblicher Gesundheitsförderung
(BGF). Dabei stellt sich die Frage nach dem Kosten-Nutzen-Verhältnis jenseits
des individuellen Nutzens durch die Förderung der Mitarbeitergesundheit. Deshalb
wurden im Rahmen einer Sekundäranalyse Effekte der BGF auf den Unternehmenserfolg
berechnet. Die Ergebnisse lassen vermuten, dass sich eine verhaltensorientierte
BGF kaum positiv auf die Arbeitsproduktivität und Kommunikationsstruktur in Unternehmen
auswirkt.
article_type: letter_note
author:
- first_name: Thorsten Fabian
full_name: Auer, Thorsten Fabian
id: '49071'
last_name: Auer
- first_name: Lisa
full_name: Sennefelder, Lisa
id: '23009'
last_name: Sennefelder
- first_name: Heiko
full_name: Meier, Heiko
id: '21765'
last_name: Meier
citation:
ama: 'Auer TF, Sennefelder L, Meier H. Betriebliche Gesundheitsförderung: Ein leeres
Versprechen? Public Health Forum. 2022;30(3):214-216. doi:10.1515/pubhef-2022-0069'
apa: 'Auer, T. F., Sennefelder, L., & Meier, H. (2022). Betriebliche Gesundheitsförderung:
Ein leeres Versprechen? Public Health Forum, 30(3), 214–216. https://doi.org/10.1515/pubhef-2022-0069'
bibtex: '@article{Auer_Sennefelder_Meier_2022, title={Betriebliche Gesundheitsförderung:
Ein leeres Versprechen?}, volume={30}, DOI={10.1515/pubhef-2022-0069},
number={3}, journal={Public Health Forum}, publisher={Walter De Gruyter GmbH},
author={Auer, Thorsten Fabian and Sennefelder, Lisa and Meier, Heiko}, year={2022},
pages={214–216} }'
chicago: 'Auer, Thorsten Fabian, Lisa Sennefelder, and Heiko Meier. “Betriebliche
Gesundheitsförderung: Ein leeres Versprechen?” Public Health Forum 30,
no. 3 (2022): 214–16. https://doi.org/10.1515/pubhef-2022-0069.'
ieee: 'T. F. Auer, L. Sennefelder, and H. Meier, “Betriebliche Gesundheitsförderung:
Ein leeres Versprechen?,” Public Health Forum, vol. 30, no. 3, pp. 214–216,
2022, doi: 10.1515/pubhef-2022-0069.'
mla: 'Auer, Thorsten Fabian, et al. “Betriebliche Gesundheitsförderung: Ein leeres
Versprechen?” Public Health Forum, vol. 30, no. 3, Walter De Gruyter GmbH,
2022, pp. 214–16, doi:10.1515/pubhef-2022-0069.'
short: T.F. Auer, L. Sennefelder, H. Meier, Public Health Forum 30 (2022) 214–216.
date_created: 2022-07-19T21:09:31Z
date_updated: 2023-11-23T08:13:25Z
department:
- _id: '178'
- _id: '175'
- _id: '17'
- _id: '184'
doi: 10.1515/pubhef-2022-0069
intvolume: ' 30'
issue: '3'
keyword:
- Kommunikation
- Arbeitsproduktivität
- Betriebliche Gesundheitsförderung
- Kosten-Nutzen-Verhältnis
language:
- iso: ger
page: 214-216
publication: Public Health Forum
publication_identifier:
eissn:
- 1876-4851
issn:
- 0944-5587
publication_status: published
publisher: Walter De Gruyter GmbH
status: public
title: 'Betriebliche Gesundheitsförderung: Ein leeres Versprechen?'
type: journal_article
user_id: '49071'
volume: 30
year: '2022'
...
---
_id: '42776'
abstract:
- lang: eng
text: 'AbstractThis paper examines how human and
organizational factors need to be designed to achieve strong technological maturity
of either the products or the production process. In a fuzzy-set qualitative comparative
analysis (fs/QCA), a combination of intensive training and strong worker participation
is found to be associated with strong technological maturity in the two organizational
contexts: firms with a strong entrepreneurial culture and in large firms oriented
towards customer-oriented innovation. Overall, the paper uncovers designs or causal
recipes for a successful digital transformation.'
author:
- first_name: Martin
full_name: Schneider, Martin
id: '471'
last_name: Schneider
orcid: https://orcid.org/0000-0002-6961-3716
- first_name: Talea Davina
full_name: Hellweg, Talea Davina
id: '45592'
last_name: Hellweg
orcid: 0000-0002-3868-6568
- first_name: J. S.
full_name: Menzefricke, J. S.
last_name: Menzefricke
citation:
ama: Schneider M, Hellweg TD, Menzefricke JS. Identification of Human and Organizational
Key Design Factors for Digital Maturity – A Fuzzy-Set Qualitative Comparative
Analysis. Proceedings of the Design Society. 2022;2:791-800. doi:10.1017/pds.2022.81
apa: Schneider, M., Hellweg, T. D., & Menzefricke, J. S. (2022). Identification
of Human and Organizational Key Design Factors for Digital Maturity – A Fuzzy-Set
Qualitative Comparative Analysis. Proceedings of the Design Society, 2,
791–800. https://doi.org/10.1017/pds.2022.81
bibtex: '@article{Schneider_Hellweg_Menzefricke_2022, title={Identification of Human
and Organizational Key Design Factors for Digital Maturity – A Fuzzy-Set Qualitative
Comparative Analysis}, volume={2}, DOI={10.1017/pds.2022.81},
journal={Proceedings of the Design Society}, publisher={Cambridge University Press
(CUP)}, author={Schneider, Martin and Hellweg, Talea Davina and Menzefricke, J.
S.}, year={2022}, pages={791–800} }'
chicago: 'Schneider, Martin, Talea Davina Hellweg, and J. S. Menzefricke. “Identification
of Human and Organizational Key Design Factors for Digital Maturity – A Fuzzy-Set
Qualitative Comparative Analysis.” Proceedings of the Design Society 2
(2022): 791–800. https://doi.org/10.1017/pds.2022.81.'
ieee: 'M. Schneider, T. D. Hellweg, and J. S. Menzefricke, “Identification of Human
and Organizational Key Design Factors for Digital Maturity – A Fuzzy-Set Qualitative
Comparative Analysis,” Proceedings of the Design Society, vol. 2, pp. 791–800,
2022, doi: 10.1017/pds.2022.81.'
mla: Schneider, Martin, et al. “Identification of Human and Organizational Key Design
Factors for Digital Maturity – A Fuzzy-Set Qualitative Comparative Analysis.”
Proceedings of the Design Society, vol. 2, Cambridge University Press (CUP),
2022, pp. 791–800, doi:10.1017/pds.2022.81.
short: M. Schneider, T.D. Hellweg, J.S. Menzefricke, Proceedings of the Design Society
2 (2022) 791–800.
date_created: 2023-03-06T13:42:26Z
date_updated: 2023-12-04T13:32:55Z
department:
- _id: '19'
- _id: '185'
doi: 10.1017/pds.2022.81
intvolume: ' 2'
language:
- iso: eng
page: 791-800
publication: Proceedings of the Design Society
publication_identifier:
issn:
- 2732-527X
publication_status: published
publisher: Cambridge University Press (CUP)
status: public
title: Identification of Human and Organizational Key Design Factors for Digital Maturity
– A Fuzzy-Set Qualitative Comparative Analysis
type: journal_article
user_id: '54657'
volume: 2
year: '2022'
...
---
_id: '45668'
abstract:
- lang: eng
text: Im Rahmen dieser Studie wird der Status Quo des KI-Einsatzes in der
industriellen Arbeitswelt in der Region OstWestfalenLippe erfasst und beschrieben.
Dadurch wird eine Grundlage geschaffen, um eine zielführende Unterstützung der
Gestaltung von durch Künstliche Intelligenz (KI) gestützter Arbeitsprozesse in
Unternehmen zu ermöglichen, indem beispielsweise bedarfsbezogene Maßnahmen entwickelt
und durchgeführt sowie weiterer Forschungsbedarf aufgezeigt wird. Die Befragung
wurde im Jahr 2021 von dem Kompetenzzentrum Arbeitswelt.Plus sowie dem Spitzencluster
it’s OWL initiiert. Dabei sind drei Zielgruppen – Unternehmensleitung, Personalabteilung
(HR) sowie Arbeitnehmer*innen – adressiert worden. Insgesamt nahmen 317 Personen
aus 89 verschiedenen Unternehmen bzw. Organisationen an der Befragung teil – zu
38 % Unternehmer*innen, zu 13 % Personaler*innen und zu 49 % Arbeitnehmer*innen.
Die meisten der Teilnehmenden stammten aus der Elektroindustrie, dem Maschinenbau
sowie dem Informations- und Kommunikationstechnologie (IKT)-Sektor. Die Befragungsergebnisse
zeigen, dass sich die meisten Unternehmen in der Anfangsphase der KI-Nutzung befinden.
Zwischen einzelnen Unternehmensbereichen und verschiedenen Branchen zeigen sich
gewisse Unterschiede in der Nutzungsphase. Die Befragten stehen aktuell vor der
Nutzung von vor allem teilautonomen KI-Systemen, die ausführende und analytische
menschliche Tätigkeitenbeispielsweise durch Informationsbereitstellungen unterstützen.
Wesentliche Ziele der KI-Nutzung sind die Effizienzsteigerung, Qualitätsverbesserung,
Entscheidungsoptimierung sowie Unterstützung der Arbeitnehmer*innen. Allerdings
werden in allen Unternehmen die fehlende Expertise sowie insgesamt die Komplexität
des Themenfelds als Hinderungsgründe identifiziert. In allen Unternehmen und
allen Unternehmensbereichen werden hohe Auswirkungen durch KI erwartet. Auf die
Arbeitsgestaltung werden insgesamt eher positive Auswirkungen erwartet. Die Befragten
schätzen die Bedeutung von KI, ihre Aufgeschlossenheit sowie ihr Vertrauen gegenüber
KI als insgesamt hoch ein, ihr Verständnis von KI dagegen eher als gering. Tendenziell
zeigt sich eine große Diskrepanz zwischen Selbst- und Fremdbild mit einer teils
deutlich negativeren Wahrnehmung anderer. Die Befragten erwarten außerdem steigende
Kompetenzanforderungen sowie einen hohen Weiterbildungsbedarf, insbesondere bezüglich
des grundlegenden Verständnisses über KI. In den wenigsten Unternehmen existiert
jedoch ein gezieltes Weiterbildungsangebot. Die Erkenntnisse aus der Befragung
fließen im Rahmen des Kompetenzzentrums Arbeitswelt.Plus in die gezielte Gestaltung
und Einführung KI-gestützter Arbeitsformen sowie bedarfsgerechter Unterstützungsangebote
ein. Die hohe Komplexität der KI-Einführung sowie die sowohl technischen als auch
mitarbeiterbezogenen Herausforderungen verdeutlichen den Bedarf für eine soziotechnische
Perspektive und ein systematisches Vorgehen bei der Gestaltung dieses vielschichtigen
Themenfelds.
author:
- first_name: Jörg
full_name: Papenkordt, Jörg
id: '44648'
last_name: Papenkordt
- first_name: Stefan
full_name: Gabriel, Stefan
last_name: Gabriel
- first_name: Kirsten
full_name: Thommes, Kirsten
id: '72497'
last_name: Thommes
- first_name: Roman
full_name: Dumitrescu, Roman
last_name: Dumitrescu
citation:
ama: Papenkordt J, Gabriel S, Thommes K, Dumitrescu R. Künstliche Intelligenz
in Der Industriellen Arbeitswelt. Kompetenzzentrum Arbeitswelt.Plus; 2022.
doi:10.55594/tmao3234
apa: Papenkordt, J., Gabriel, S., Thommes, K., & Dumitrescu, R. (2022). Künstliche
Intelligenz in der industriellen Arbeitswelt. Kompetenzzentrum Arbeitswelt.Plus.
https://doi.org/10.55594/tmao3234
bibtex: '@book{Papenkordt_Gabriel_Thommes_Dumitrescu_2022, title={Künstliche Intelligenz
in der industriellen Arbeitswelt}, DOI={10.55594/tmao3234},
publisher={Kompetenzzentrum Arbeitswelt.Plus}, author={Papenkordt, Jörg and Gabriel,
Stefan and Thommes, Kirsten and Dumitrescu, Roman}, year={2022} }'
chicago: Papenkordt, Jörg, Stefan Gabriel, Kirsten Thommes, and Roman Dumitrescu.
Künstliche Intelligenz in Der Industriellen Arbeitswelt. Kompetenzzentrum
Arbeitswelt.Plus, 2022. https://doi.org/10.55594/tmao3234.
ieee: J. Papenkordt, S. Gabriel, K. Thommes, and R. Dumitrescu, Künstliche Intelligenz
in der industriellen Arbeitswelt. Kompetenzzentrum Arbeitswelt.Plus, 2022.
mla: Papenkordt, Jörg, et al. Künstliche Intelligenz in Der Industriellen Arbeitswelt.
Kompetenzzentrum Arbeitswelt.Plus, 2022, doi:10.55594/tmao3234.
short: J. Papenkordt, S. Gabriel, K. Thommes, R. Dumitrescu, Künstliche Intelligenz
in Der Industriellen Arbeitswelt, Kompetenzzentrum Arbeitswelt.Plus, 2022.
date_created: 2023-06-20T07:38:01Z
date_updated: 2023-12-05T10:12:31Z
department:
- _id: '184'
- _id: '178'
doi: 10.55594/tmao3234
language:
- iso: eng
project:
- _id: '409'
grant_number: 02L19C115
name: 'KIAM: KIAM: Kompetenzzentrum KI in der Arbeitswelt des industriellen Mittelstands
in OstWestfalenLippe'
publication_status: published
publisher: Kompetenzzentrum Arbeitswelt.Plus
status: public
title: Künstliche Intelligenz in der industriellen Arbeitswelt
type: report
user_id: '42933'
year: '2022'
...
---
_id: '44637'
article_number: '100258'
author:
- first_name: Julia Amelie
full_name: Hoppe, Julia Amelie
id: '73093'
last_name: Hoppe
- first_name: Outi
full_name: Tuisku, Outi
last_name: Tuisku
- first_name: Rose-Marie
full_name: Johansson-Pajala, Rose-Marie
last_name: Johansson-Pajala
- first_name: Satu
full_name: Pekkarinen, Satu
last_name: Pekkarinen
- first_name: Lea
full_name: Hennala, Lea
last_name: Hennala
- first_name: Christine
full_name: Gustafsson, Christine
last_name: Gustafsson
- first_name: Helinä
full_name: Melkas, Helinä
last_name: Melkas
- first_name: Kirsten
full_name: Thommes, Kirsten
id: '72497'
last_name: Thommes
citation:
ama: Hoppe JA, Tuisku O, Johansson-Pajala R-M, et al. When do individuals choose
care robots over a human caregiver? Insights from a laboratory experiment on choices
under uncertainty. Computers in Human Behavior Reports. 2022;9. doi:10.1016/j.chbr.2022.100258
apa: Hoppe, J. A., Tuisku, O., Johansson-Pajala, R.-M., Pekkarinen, S., Hennala,
L., Gustafsson, C., Melkas, H., & Thommes, K. (2022). When do individuals
choose care robots over a human caregiver? Insights from a laboratory experiment
on choices under uncertainty. Computers in Human Behavior Reports, 9,
Article 100258. https://doi.org/10.1016/j.chbr.2022.100258
bibtex: '@article{Hoppe_Tuisku_Johansson-Pajala_Pekkarinen_Hennala_Gustafsson_Melkas_Thommes_2022,
title={When do individuals choose care robots over a human caregiver? Insights
from a laboratory experiment on choices under uncertainty}, volume={9}, DOI={10.1016/j.chbr.2022.100258},
number={100258}, journal={Computers in Human Behavior Reports}, publisher={Elsevier
BV}, author={Hoppe, Julia Amelie and Tuisku, Outi and Johansson-Pajala, Rose-Marie
and Pekkarinen, Satu and Hennala, Lea and Gustafsson, Christine and Melkas, Helinä
and Thommes, Kirsten}, year={2022} }'
chicago: Hoppe, Julia Amelie, Outi Tuisku, Rose-Marie Johansson-Pajala, Satu Pekkarinen,
Lea Hennala, Christine Gustafsson, Helinä Melkas, and Kirsten Thommes. “When Do
Individuals Choose Care Robots over a Human Caregiver? Insights from a Laboratory
Experiment on Choices under Uncertainty.” Computers in Human Behavior Reports
9 (2022). https://doi.org/10.1016/j.chbr.2022.100258.
ieee: 'J. A. Hoppe et al., “When do individuals choose care robots over a
human caregiver? Insights from a laboratory experiment on choices under uncertainty,”
Computers in Human Behavior Reports, vol. 9, Art. no. 100258, 2022, doi:
10.1016/j.chbr.2022.100258.'
mla: Hoppe, Julia Amelie, et al. “When Do Individuals Choose Care Robots over a
Human Caregiver? Insights from a Laboratory Experiment on Choices under Uncertainty.”
Computers in Human Behavior Reports, vol. 9, 100258, Elsevier BV, 2022,
doi:10.1016/j.chbr.2022.100258.
short: J.A. Hoppe, O. Tuisku, R.-M. Johansson-Pajala, S. Pekkarinen, L. Hennala,
C. Gustafsson, H. Melkas, K. Thommes, Computers in Human Behavior Reports 9 (2022).
date_created: 2023-05-08T12:28:18Z
date_updated: 2023-12-06T09:17:32Z
department:
- _id: '178'
- _id: '184'
doi: 10.1016/j.chbr.2022.100258
intvolume: ' 9'
keyword:
- Artificial Intelligence
- Cognitive Neuroscience
- Computer Science Applications
- Human-Computer Interaction
- Applied Psychology
- Neuroscience (miscellaneous)
language:
- iso: eng
project:
- _id: '46'
grant_number: 16SV7954
name: 'ORIENT: Use of care robots in welfare services: New models for effective
orientation'
publication: Computers in Human Behavior Reports
publication_identifier:
issn:
- 2451-9588
publication_status: published
publisher: Elsevier BV
status: public
title: When do individuals choose care robots over a human caregiver? Insights from
a laboratory experiment on choices under uncertainty
type: journal_article
user_id: '42933'
volume: 9
year: '2022'
...
---
_id: '34191'
abstract:
- lang: eng
text: AbstractSince the seminal work of Albert
and Whetten, the organizational identity concept has become ubiquitous and highly
relevant in various fields. This study systematically reviews how Albert and Whetten’s
concept of organizational identity has been disseminated in different research
areas. It employs quantitative (topic modeling) and qualitative text analysis,
as well as a network analysis to examine a sample of 1,041 papers published between
1985 and mid-2022 that cite Albert and Whetten’s seminal work. Using this method
of systematic literature analysis, the current study investigates the criteria
of the basic definition and hypotheses mentioned in their work that contribute
to its increasing significance, and those with the potential to become substantial
aspects of future organizational identity research. Accordingly, Albert and Whetten’s
conceptualization of organizational identity is often partially adopted in the
literature. Thus, this study contributes to organizational identity research by
unveiling further research questions on the evolving character of organizational
identity, research methodology, and quantitative operationalization, on the basis
of Albert and Whetten’s organizational identity conceptualization.
author:
- first_name: Karin
full_name: Knorr, Karin
id: '33333'
last_name: Knorr
- first_name: Franziska
full_name: Hein-Pensel, Franziska
last_name: Hein-Pensel
citation:
ama: 'Knorr K, Hein-Pensel F. Since Albert and Whetten: the dissemination of Albert
and Whetten’s conceptualization of organizational identity. Management Review
Quarterly. Published online 2022. doi:10.1007/s11301-022-00311-7'
apa: 'Knorr, K., & Hein-Pensel, F. (2022). Since Albert and Whetten: the dissemination
of Albert and Whetten’s conceptualization of organizational identity. Management
Review Quarterly. https://doi.org/10.1007/s11301-022-00311-7'
bibtex: '@article{Knorr_Hein-Pensel_2022, title={Since Albert and Whetten: the dissemination
of Albert and Whetten’s conceptualization of organizational identity}, DOI={10.1007/s11301-022-00311-7},
journal={Management Review Quarterly}, publisher={Springer Science and Business
Media LLC}, author={Knorr, Karin and Hein-Pensel, Franziska}, year={2022} }'
chicago: 'Knorr, Karin, and Franziska Hein-Pensel. “Since Albert and Whetten: The
Dissemination of Albert and Whetten’s Conceptualization of Organizational Identity.”
Management Review Quarterly, 2022. https://doi.org/10.1007/s11301-022-00311-7.'
ieee: 'K. Knorr and F. Hein-Pensel, “Since Albert and Whetten: the dissemination
of Albert and Whetten’s conceptualization of organizational identity,” Management
Review Quarterly, 2022, doi: 10.1007/s11301-022-00311-7.'
mla: 'Knorr, Karin, and Franziska Hein-Pensel. “Since Albert and Whetten: The Dissemination
of Albert and Whetten’s Conceptualization of Organizational Identity.” Management
Review Quarterly, Springer Science and Business Media LLC, 2022, doi:10.1007/s11301-022-00311-7.'
short: K. Knorr, F. Hein-Pensel, Management Review Quarterly (2022).
date_created: 2022-12-05T09:42:30Z
date_updated: 2023-12-06T09:22:57Z
department:
- _id: '178'
- _id: '184'
doi: 10.1007/s11301-022-00311-7
keyword:
- Strategy and Management
- Business
- Management and Accounting (miscellaneous)
language:
- iso: eng
project:
- _id: '81'
grant_number: DFG 398074981
name: 'OrgIdent: Die Konstruktion organisationaler Identität und der Einfluss von
Geschichte'
publication: Management Review Quarterly
publication_identifier:
issn:
- 2198-1620
- 2198-1639
publication_status: published
publisher: Springer Science and Business Media LLC
status: public
title: 'Since Albert and Whetten: the dissemination of Albert and Whetten’s conceptualization
of organizational identity'
type: journal_article
user_id: '42933'
year: '2022'
...
---
_id: '34295'
article_number: '100258'
author:
- first_name: Julia Amelie
full_name: Hoppe, Julia Amelie
id: '73093'
last_name: Hoppe
- first_name: Outi
full_name: Tuisku, Outi
last_name: Tuisku
- first_name: Rose-Marie
full_name: Johansson-Pajala, Rose-Marie
last_name: Johansson-Pajala
- first_name: Satu
full_name: Pekkarinen, Satu
last_name: Pekkarinen
- first_name: Lea
full_name: Hennala, Lea
last_name: Hennala
- first_name: Christine
full_name: Gustafsson, Christine
last_name: Gustafsson
- first_name: Helinä
full_name: Melkas, Helinä
last_name: Melkas
- first_name: Kirsten
full_name: Thommes, Kirsten
id: '72497'
last_name: Thommes
citation:
ama: Hoppe JA, Tuisku O, Johansson-Pajala R-M, et al. When do individuals choose
care robots over a human caregiver? Insights from a laboratory experiment on choices
under uncertainty. Computers in Human Behavior Reports. Published online
2022. doi:10.1016/j.chbr.2022.100258
apa: Hoppe, J. A., Tuisku, O., Johansson-Pajala, R.-M., Pekkarinen, S., Hennala,
L., Gustafsson, C., Melkas, H., & Thommes, K. (2022). When do individuals
choose care robots over a human caregiver? Insights from a laboratory experiment
on choices under uncertainty. Computers in Human Behavior Reports, Article
100258. https://doi.org/10.1016/j.chbr.2022.100258
bibtex: '@article{Hoppe_Tuisku_Johansson-Pajala_Pekkarinen_Hennala_Gustafsson_Melkas_Thommes_2022,
title={When do individuals choose care robots over a human caregiver? Insights
from a laboratory experiment on choices under uncertainty}, DOI={10.1016/j.chbr.2022.100258},
number={100258}, journal={Computers in Human Behavior Reports}, publisher={Elsevier
BV}, author={Hoppe, Julia Amelie and Tuisku, Outi and Johansson-Pajala, Rose-Marie
and Pekkarinen, Satu and Hennala, Lea and Gustafsson, Christine and Melkas, Helinä
and Thommes, Kirsten}, year={2022} }'
chicago: Hoppe, Julia Amelie, Outi Tuisku, Rose-Marie Johansson-Pajala, Satu Pekkarinen,
Lea Hennala, Christine Gustafsson, Helinä Melkas, and Kirsten Thommes. “When Do
Individuals Choose Care Robots over a Human Caregiver? Insights from a Laboratory
Experiment on Choices under Uncertainty.” Computers in Human Behavior Reports,
2022. https://doi.org/10.1016/j.chbr.2022.100258.
ieee: 'J. A. Hoppe et al., “When do individuals choose care robots over a
human caregiver? Insights from a laboratory experiment on choices under uncertainty,”
Computers in Human Behavior Reports, Art. no. 100258, 2022, doi: 10.1016/j.chbr.2022.100258.'
mla: Hoppe, Julia Amelie, et al. “When Do Individuals Choose Care Robots over a
Human Caregiver? Insights from a Laboratory Experiment on Choices under Uncertainty.”
Computers in Human Behavior Reports, 100258, Elsevier BV, 2022, doi:10.1016/j.chbr.2022.100258.
short: J.A. Hoppe, O. Tuisku, R.-M. Johansson-Pajala, S. Pekkarinen, L. Hennala,
C. Gustafsson, H. Melkas, K. Thommes, Computers in Human Behavior Reports (2022).
date_created: 2022-12-09T08:08:57Z
date_updated: 2023-12-06T09:18:14Z
department:
- _id: '178'
- _id: '184'
doi: 10.1016/j.chbr.2022.100258
keyword:
- Artificial Intelligence
- Cognitive Neuroscience
- Computer Science Applications
- Human-Computer Interaction
- Applied Psychology
- Neuroscience (miscellaneous)
language:
- iso: eng
project:
- _id: '46'
grant_number: 16SV7954
name: 'ORIENT: Use of care robots in welfare services: New models for effective
orientation'
publication: Computers in Human Behavior Reports
publication_identifier:
issn:
- 2451-9588
publication_status: published
publisher: Elsevier BV
status: public
title: When do individuals choose care robots over a human caregiver? Insights from
a laboratory experiment on choices under uncertainty
type: journal_article
user_id: '42933'
year: '2022'
...
---
_id: '44636'
article_number: '100258'
author:
- first_name: Julia A.
full_name: Hoppe, Julia A.
last_name: Hoppe
- first_name: Outi
full_name: Tuisku, Outi
last_name: Tuisku
- first_name: Rose-Marie
full_name: Johansson-Pajala, Rose-Marie
last_name: Johansson-Pajala
- first_name: Satu
full_name: Pekkarinen, Satu
last_name: Pekkarinen
- first_name: Lea
full_name: Hennala, Lea
last_name: Hennala
- first_name: Christine
full_name: Gustafsson, Christine
last_name: Gustafsson
- first_name: Helinä
full_name: Melkas, Helinä
last_name: Melkas
- first_name: Kirsten
full_name: Thommes, Kirsten
last_name: Thommes
citation:
ama: Hoppe JA, Tuisku O, Johansson-Pajala R-M, et al. When do individuals choose
care robots over a human caregiver? Insights from a laboratory experiment on choices
under uncertainty. Computers in Human Behavior Reports. 2022;9. doi:10.1016/j.chbr.2022.100258
apa: Hoppe, J. A., Tuisku, O., Johansson-Pajala, R.-M., Pekkarinen, S., Hennala,
L., Gustafsson, C., Melkas, H., & Thommes, K. (2022). When do individuals
choose care robots over a human caregiver? Insights from a laboratory experiment
on choices under uncertainty. Computers in Human Behavior Reports, 9,
Article 100258. https://doi.org/10.1016/j.chbr.2022.100258
bibtex: '@article{Hoppe_Tuisku_Johansson-Pajala_Pekkarinen_Hennala_Gustafsson_Melkas_Thommes_2022,
title={When do individuals choose care robots over a human caregiver? Insights
from a laboratory experiment on choices under uncertainty}, volume={9}, DOI={10.1016/j.chbr.2022.100258},
number={100258}, journal={Computers in Human Behavior Reports}, publisher={Elsevier
BV}, author={Hoppe, Julia A. and Tuisku, Outi and Johansson-Pajala, Rose-Marie
and Pekkarinen, Satu and Hennala, Lea and Gustafsson, Christine and Melkas, Helinä
and Thommes, Kirsten}, year={2022} }'
chicago: Hoppe, Julia A., Outi Tuisku, Rose-Marie Johansson-Pajala, Satu Pekkarinen,
Lea Hennala, Christine Gustafsson, Helinä Melkas, and Kirsten Thommes. “When Do
Individuals Choose Care Robots over a Human Caregiver? Insights from a Laboratory
Experiment on Choices under Uncertainty.” Computers in Human Behavior Reports
9 (2022). https://doi.org/10.1016/j.chbr.2022.100258.
ieee: 'J. A. Hoppe et al., “When do individuals choose care robots over a
human caregiver? Insights from a laboratory experiment on choices under uncertainty,”
Computers in Human Behavior Reports, vol. 9, Art. no. 100258, 2022, doi:
10.1016/j.chbr.2022.100258.'
mla: Hoppe, Julia A., et al. “When Do Individuals Choose Care Robots over a Human
Caregiver? Insights from a Laboratory Experiment on Choices under Uncertainty.”
Computers in Human Behavior Reports, vol. 9, 100258, Elsevier BV, 2022,
doi:10.1016/j.chbr.2022.100258.
short: J.A. Hoppe, O. Tuisku, R.-M. Johansson-Pajala, S. Pekkarinen, L. Hennala,
C. Gustafsson, H. Melkas, K. Thommes, Computers in Human Behavior Reports 9 (2022).
date_created: 2023-05-08T12:27:30Z
date_updated: 2023-12-06T09:17:55Z
department:
- _id: '178'
- _id: '184'
doi: 10.1016/j.chbr.2022.100258
intvolume: ' 9'
keyword:
- Artificial Intelligence
- Cognitive Neuroscience
- Computer Science Applications
- Human-Computer Interaction
- Applied Psychology
- Neuroscience (miscellaneous)
language:
- iso: eng
project:
- _id: '46'
grant_number: 16SV7954
name: 'ORIENT: Use of care robots in welfare services: New models for effective
orientation'
publication: Computers in Human Behavior Reports
publication_identifier:
issn:
- 2451-9588
publication_status: published
publisher: Elsevier BV
status: public
title: When do individuals choose care robots over a human caregiver? Insights from
a laboratory experiment on choices under uncertainty
type: journal_article
user_id: '42933'
volume: 9
year: '2022'
...
---
_id: '32273'
author:
- first_name: Julia Amelie
full_name: Hoppe, Julia Amelie
id: '73093'
last_name: Hoppe
- first_name: Helinä
full_name: Melkas, Helinä
last_name: Melkas
- first_name: Satu
full_name: Pekkarinen, Satu
last_name: Pekkarinen
- first_name: Outi
full_name: Tuisku, Outi
last_name: Tuisku
- first_name: Lea
full_name: Hennala, Lea
last_name: Hennala
- first_name: Rose-Marie
full_name: Johansson-Pajala, Rose-Marie
last_name: Johansson-Pajala
- first_name: Christine
full_name: Gustafsson, Christine
last_name: Gustafsson
- first_name: Kirsten
full_name: Thommes, Kirsten
id: '72497'
last_name: Thommes
citation:
ama: Hoppe JA, Melkas H, Pekkarinen S, et al. Perception of Society’s Trust in Care
Robots by Public Opinion Leaders. International Journal of Human–Computer Interaction.
Published online 2022:1-17. doi:10.1080/10447318.2022.2081283
apa: Hoppe, J. A., Melkas, H., Pekkarinen, S., Tuisku, O., Hennala, L., Johansson-Pajala,
R.-M., Gustafsson, C., & Thommes, K. (2022). Perception of Society’s Trust
in Care Robots by Public Opinion Leaders. International Journal of Human–Computer
Interaction, 1–17. https://doi.org/10.1080/10447318.2022.2081283
bibtex: '@article{Hoppe_Melkas_Pekkarinen_Tuisku_Hennala_Johansson-Pajala_Gustafsson_Thommes_2022,
title={Perception of Society’s Trust in Care Robots by Public Opinion Leaders},
DOI={10.1080/10447318.2022.2081283},
journal={International Journal of Human–Computer Interaction}, publisher={Informa
UK Limited}, author={Hoppe, Julia Amelie and Melkas, Helinä and Pekkarinen, Satu
and Tuisku, Outi and Hennala, Lea and Johansson-Pajala, Rose-Marie and Gustafsson,
Christine and Thommes, Kirsten}, year={2022}, pages={1–17} }'
chicago: Hoppe, Julia Amelie, Helinä Melkas, Satu Pekkarinen, Outi Tuisku, Lea Hennala,
Rose-Marie Johansson-Pajala, Christine Gustafsson, and Kirsten Thommes. “Perception
of Society’s Trust in Care Robots by Public Opinion Leaders.” International
Journal of Human–Computer Interaction, 2022, 1–17. https://doi.org/10.1080/10447318.2022.2081283.
ieee: 'J. A. Hoppe et al., “Perception of Society’s Trust in Care Robots
by Public Opinion Leaders,” International Journal of Human–Computer Interaction,
pp. 1–17, 2022, doi: 10.1080/10447318.2022.2081283.'
mla: Hoppe, Julia Amelie, et al. “Perception of Society’s Trust in Care Robots by
Public Opinion Leaders.” International Journal of Human–Computer Interaction,
Informa UK Limited, 2022, pp. 1–17, doi:10.1080/10447318.2022.2081283.
short: J.A. Hoppe, H. Melkas, S. Pekkarinen, O. Tuisku, L. Hennala, R.-M. Johansson-Pajala,
C. Gustafsson, K. Thommes, International Journal of Human–Computer Interaction
(2022) 1–17.
date_created: 2022-06-28T13:20:41Z
date_updated: 2023-12-06T09:18:47Z
department:
- _id: '178'
- _id: '184'
doi: 10.1080/10447318.2022.2081283
keyword:
- Computer Science Applications
- Human-Computer Interaction
- Human Factors and Ergonomics
language:
- iso: eng
page: 1-17
project:
- _id: '46'
grant_number: 16SV7954
name: 'ORIENT: Use of care robots in welfare services: New models for effective
orientation'
publication: International Journal of Human–Computer Interaction
publication_identifier:
issn:
- 1044-7318
- 1532-7590
publication_status: published
publisher: Informa UK Limited
status: public
title: Perception of Society’s Trust in Care Robots by Public Opinion Leaders
type: journal_article
user_id: '42933'
year: '2022'
...
---
_id: '34473'
abstract:
- lang: eng
text: "Psychologists claim that being treated kindly puts individuals in a positive
emotional state: they then treat an unrelated third party more kindly. Numerous
experiments\r\ndocument that subjects indeed ‘pay forward’ specific behavior.
For example, they are less generous after having experienced stinginess. This,
however, is not necessarily\r\ndriven by emotions. Subjects may also imitate what
they regard as socially adequate behavior. Here, I present an experiment in which
imitation is not possible at the next\r\nopportunity to act with a stranger: after
being given either a fun or an annoying job, subjects have to decide whether to
be generous or not. I find that although subjects who are given the annoying job
report more negative emotions than those with the fun job, they do not treat an
unrelated third person more unkindly in terms of passing on less money.\r\n"
article_type: original
author:
- first_name: Wendelin
full_name: Schnedler, Wendelin
id: '31241'
last_name: Schnedler
citation:
ama: 'Schnedler W. The broken chain: Evidence against emotionally driven upstream
indirect reciprocity. Games and Economic Behavior. 2022;136:542-558. doi:10.1016/j.geb.2022.10.008'
apa: 'Schnedler, W. (2022). The broken chain: Evidence against emotionally driven
upstream indirect reciprocity. Games and Economic Behavior, 136,
542–558. https://doi.org/10.1016/j.geb.2022.10.008'
bibtex: '@article{Schnedler_2022, title={The broken chain: Evidence against emotionally
driven upstream indirect reciprocity}, volume={136}, DOI={10.1016/j.geb.2022.10.008},
journal={Games and Economic Behavior}, publisher={Elsevier BV}, author={Schnedler,
Wendelin}, year={2022}, pages={542–558} }'
chicago: 'Schnedler, Wendelin. “The Broken Chain: Evidence against Emotionally Driven
Upstream Indirect Reciprocity.” Games and Economic Behavior 136 (2022):
542–58. https://doi.org/10.1016/j.geb.2022.10.008.'
ieee: 'W. Schnedler, “The broken chain: Evidence against emotionally driven upstream
indirect reciprocity,” Games and Economic Behavior, vol. 136, pp. 542–558,
2022, doi: 10.1016/j.geb.2022.10.008.'
mla: 'Schnedler, Wendelin. “The Broken Chain: Evidence against Emotionally Driven
Upstream Indirect Reciprocity.” Games and Economic Behavior, vol. 136,
Elsevier BV, 2022, pp. 542–58, doi:10.1016/j.geb.2022.10.008.'
short: W. Schnedler, Games and Economic Behavior 136 (2022) 542–558.
date_created: 2022-12-16T15:20:41Z
date_updated: 2024-01-15T07:56:56Z
ddc:
- '330'
department:
- _id: '237'
doi: 10.1016/j.geb.2022.10.008
file:
- access_level: closed
content_type: application/pdf
creator: wesch
date_created: 2022-12-16T15:23:08Z
date_updated: 2022-12-16T15:23:08Z
file_id: '34474'
file_name: schnedler2022.pdf
file_size: 1786516
relation: main_file
success: 1
file_date_updated: 2022-12-16T15:23:08Z
has_accepted_license: '1'
intvolume: ' 136'
jel:
- C91
- D03
keyword:
- Economics and Econometrics
- Finance
language:
- iso: eng
main_file_link:
- open_access: '1'
url: https://doi.org/10.1016/j.geb.2022.10.008
oa: '1'
page: 542-558
publication: Games and Economic Behavior
publication_identifier:
issn:
- 0899-8256
publication_status: published
publisher: Elsevier BV
quality_controlled: '1'
status: public
title: 'The broken chain: Evidence against emotionally driven upstream indirect reciprocity'
type: journal_article
user_id: '31241'
volume: 136
year: '2022'
...
---
_id: '45721'
author:
- first_name: Lena
full_name: Steinhoff, Lena
id: '4336'
last_name: Steinhoff
- first_name: R. W.
full_name: Palmatier, R. W.
last_name: Palmatier
- first_name: K. D.
full_name: Martin, K. D.
last_name: Martin
- first_name: G.
full_name: Fox, G.
last_name: Fox
- first_name: C. M.
full_name: Henderson, C. M.
last_name: Henderson
- first_name: J. K.
full_name: Saint Clair, J. K.
last_name: Saint Clair
- first_name: S.
full_name: Yan, S.
last_name: Yan
- first_name: J.-Y.
full_name: Lee, J.-Y.
last_name: Lee
- first_name: T.
full_name: Perko, T.
last_name: Perko
- first_name: C. M.
full_name: Harmeling, C. M.
last_name: Harmeling
citation:
ama: 'Steinhoff L, Palmatier RW, Martin KD, et al. Commentaries on Relationship
Marketing: The Present and Future of Customer Relationships in Services. Journal
of Service Management Research. 2022;6(1):2-27. doi: 10.5771/2511-8676-2022-1-2'
apa: 'Steinhoff, L., Palmatier, R. W., Martin, K. D., Fox, G., Henderson, C. M.,
Saint Clair, J. K., Yan, S., Lee, J.-Y., Perko, T., & Harmeling, C. M. (2022).
Commentaries on Relationship Marketing: The Present and Future of Customer Relationships
in Services. Journal of Service Management Research, 6(1), 2–27.
https://doi.org/ 10.5771/2511-8676-2022-1-2'
bibtex: '@article{Steinhoff_Palmatier_Martin_Fox_Henderson_Saint Clair_Yan_Lee_Perko_Harmeling_2022,
title={Commentaries on Relationship Marketing: The Present and Future of Customer
Relationships in Services}, volume={6}, DOI={
10.5771/2511-8676-2022-1-2}, number={1}, journal={Journal of Service Management
Research}, author={Steinhoff, Lena and Palmatier, R. W. and Martin, K. D. and
Fox, G. and Henderson, C. M. and Saint Clair, J. K. and Yan, S. and Lee, J.-Y.
and Perko, T. and Harmeling, C. M.}, year={2022}, pages={2–27} }'
chicago: 'Steinhoff, Lena, R. W. Palmatier, K. D. Martin, G. Fox, C. M. Henderson,
J. K. Saint Clair, S. Yan, J.-Y. Lee, T. Perko, and C. M. Harmeling. “Commentaries
on Relationship Marketing: The Present and Future of Customer Relationships in
Services.” Journal of Service Management Research 6, no. 1 (2022): 2–27.
https://doi.org/ 10.5771/2511-8676-2022-1-2.'
ieee: 'L. Steinhoff et al., “Commentaries on Relationship Marketing: The
Present and Future of Customer Relationships in Services,” Journal of Service
Management Research, vol. 6, no. 1, pp. 2–27, 2022, doi: 10.5771/2511-8676-2022-1-2.'
mla: 'Steinhoff, Lena, et al. “Commentaries on Relationship Marketing: The Present
and Future of Customer Relationships in Services.” Journal of Service Management
Research, vol. 6, no. 1, 2022, pp. 2–27, doi:
10.5771/2511-8676-2022-1-2.'
short: L. Steinhoff, R.W. Palmatier, K.D. Martin, G. Fox, C.M. Henderson, J.K. Saint
Clair, S. Yan, J.-Y. Lee, T. Perko, C.M. Harmeling, Journal of Service Management
Research 6 (2022) 2–27.
date_created: 2023-06-22T16:32:06Z
date_updated: 2024-01-15T14:10:08Z
department:
- _id: '733'
doi: ' 10.5771/2511-8676-2022-1-2'
intvolume: ' 6'
issue: '1'
language:
- iso: eng
page: 2-27
publication: Journal of Service Management Research
publication_status: published
status: public
title: 'Commentaries on Relationship Marketing: The Present and Future of Customer
Relationships in Services'
type: journal_article
user_id: '68445'
volume: 6
year: '2022'
...
---
_id: '45737'
author:
- first_name: B.
full_name: Alberternst, B.
last_name: Alberternst
- first_name: Lena
full_name: Steinhoff, Lena
id: '4336'
last_name: Steinhoff
- first_name: A.
full_name: Eggert, A.
last_name: Eggert
- first_name: M.
full_name: Giesler, M.
last_name: Giesler
citation:
ama: 'Alberternst B, Steinhoff L, Eggert A, Giesler M. Theorizing Marketplace Solidarity
Systems: From Consumer–Firm Dyads to Structures of Mutual Support. In: 2022
AMA Summer Marketing Educators’ Conference Proceedings, Chicago. ; 2022.'
apa: 'Alberternst, B., Steinhoff, L., Eggert, A., & Giesler, M. (2022). Theorizing
Marketplace Solidarity Systems: From Consumer–Firm Dyads to Structures of Mutual
Support. 2022 AMA Summer Marketing Educators’ Conference Proceedings, Chicago.
2022 AMA Summer Marketing Educators’ Conference Proceedings, Chicago.'
bibtex: '@inproceedings{Alberternst_Steinhoff_Eggert_Giesler_2022, title={Theorizing
Marketplace Solidarity Systems: From Consumer–Firm Dyads to Structures of Mutual
Support}, booktitle={2022 AMA Summer Marketing Educators’ Conference Proceedings,
Chicago}, author={Alberternst, B. and Steinhoff, Lena and Eggert, A. and Giesler,
M.}, year={2022} }'
chicago: 'Alberternst, B., Lena Steinhoff, A. Eggert, and M. Giesler. “Theorizing
Marketplace Solidarity Systems: From Consumer–Firm Dyads to Structures of Mutual
Support.” In 2022 AMA Summer Marketing Educators’ Conference Proceedings, Chicago,
2022.'
ieee: 'B. Alberternst, L. Steinhoff, A. Eggert, and M. Giesler, “Theorizing Marketplace
Solidarity Systems: From Consumer–Firm Dyads to Structures of Mutual Support,”
presented at the 2022 AMA Summer Marketing Educators’ Conference Proceedings,
Chicago, 2022.'
mla: 'Alberternst, B., et al. “Theorizing Marketplace Solidarity Systems: From Consumer–Firm
Dyads to Structures of Mutual Support.” 2022 AMA Summer Marketing Educators’
Conference Proceedings, Chicago, 2022.'
short: 'B. Alberternst, L. Steinhoff, A. Eggert, M. Giesler, in: 2022 AMA Summer
Marketing Educators’ Conference Proceedings, Chicago, 2022.'
conference:
location: Chicago
name: 2022 AMA Summer Marketing Educators’ Conference Proceedings
date_created: 2023-06-22T16:53:32Z
date_updated: 2024-01-15T15:16:56Z
department:
- _id: '733'
language:
- iso: eng
publication: 2022 AMA Summer Marketing Educators’ Conference Proceedings, Chicago
publication_status: published
status: public
title: 'Theorizing Marketplace Solidarity Systems: From Consumer–Firm Dyads to Structures
of Mutual Support'
type: conference
user_id: '68445'
year: '2022'
...
---
_id: '45739'
author:
- first_name: I.
full_name: Garnefeld, I.
last_name: Garnefeld
- first_name: Lena
full_name: Steinhoff, Lena
id: '4336'
last_name: Steinhoff
- first_name: K.
full_name: Küpper, K.
last_name: Küpper
citation:
ama: 'Garnefeld I, Steinhoff L, Küpper K. How Do I Tell Them? Analyzing Companies’
Provision of Rejection Reasons in Product Testing Programs. In: 2022 AMA Winter
Marketing Educators’ Conference Proceedings, Las Vegas. ; 2022.'
apa: Garnefeld, I., Steinhoff, L., & Küpper, K. (2022). How Do I Tell Them?
Analyzing Companies’ Provision of Rejection Reasons in Product Testing Programs.
2022 AMA Winter Marketing Educators’ Conference Proceedings, Las Vegas.
2022 AMA Winter Marketing Educators’ Conference Proceedings, Las Vegas.
bibtex: '@inproceedings{Garnefeld_Steinhoff_Küpper_2022, title={How Do I Tell Them?
Analyzing Companies’ Provision of Rejection Reasons in Product Testing Programs},
booktitle={2022 AMA Winter Marketing Educators’ Conference Proceedings, Las Vegas},
author={Garnefeld, I. and Steinhoff, Lena and Küpper, K.}, year={2022} }'
chicago: Garnefeld, I., Lena Steinhoff, and K. Küpper. “How Do I Tell Them? Analyzing
Companies’ Provision of Rejection Reasons in Product Testing Programs.” In 2022
AMA Winter Marketing Educators’ Conference Proceedings, Las Vegas, 2022.
ieee: I. Garnefeld, L. Steinhoff, and K. Küpper, “How Do I Tell Them? Analyzing
Companies’ Provision of Rejection Reasons in Product Testing Programs,” presented
at the 2022 AMA Winter Marketing Educators’ Conference Proceedings, Las Vegas,
2022.
mla: Garnefeld, I., et al. “How Do I Tell Them? Analyzing Companies’ Provision of
Rejection Reasons in Product Testing Programs.” 2022 AMA Winter Marketing Educators’
Conference Proceedings, Las Vegas, 2022.
short: 'I. Garnefeld, L. Steinhoff, K. Küpper, in: 2022 AMA Winter Marketing Educators’
Conference Proceedings, Las Vegas, 2022.'
conference:
location: Las Vegas
name: 2022 AMA Winter Marketing Educators’ Conference Proceedings
date_created: 2023-06-22T16:55:46Z
date_updated: 2024-01-15T15:17:08Z
department:
- _id: '733'
language:
- iso: eng
publication: 2022 AMA Winter Marketing Educators’ Conference Proceedings, Las Vegas
publication_status: published
status: public
title: How Do I Tell Them? Analyzing Companies' Provision of Rejection Reasons in
Product Testing Programs
type: conference
user_id: '68445'
year: '2022'
...
---
_id: '45738'
author:
- first_name: M.
full_name: Becker, M.
last_name: Becker
- first_name: N.
full_name: Wiegand, N.
last_name: Wiegand
- first_name: Lena
full_name: Steinhoff, Lena
id: '4336'
last_name: Steinhoff
- first_name: K.
full_name: Baidina, K.
last_name: Baidina
citation:
ama: 'Becker M, Wiegand N, Steinhoff L, Baidina K. The Role of Self-Rewarding Behavior
in Cashback Loyalty Programs. In: Proceedings of the 51st European Marketing
Academy (EMAC) Conference, Budapest. ; 2022.'
apa: Becker, M., Wiegand, N., Steinhoff, L., & Baidina, K. (2022). The Role
of Self-Rewarding Behavior in Cashback Loyalty Programs. Proceedings of the
51st European Marketing Academy (EMAC) Conference, Budapest. Proceedings of
the 51st European Marketing Academy (EMAC) Conference, Budapest.
bibtex: '@inproceedings{Becker_Wiegand_Steinhoff_Baidina_2022, title={The Role of
Self-Rewarding Behavior in Cashback Loyalty Programs}, booktitle={Proceedings
of the 51st European Marketing Academy (EMAC) Conference, Budapest.}, author={Becker,
M. and Wiegand, N. and Steinhoff, Lena and Baidina, K.}, year={2022} }'
chicago: Becker, M., N. Wiegand, Lena Steinhoff, and K. Baidina. “The Role of Self-Rewarding
Behavior in Cashback Loyalty Programs.” In Proceedings of the 51st European
Marketing Academy (EMAC) Conference, Budapest., 2022.
ieee: M. Becker, N. Wiegand, L. Steinhoff, and K. Baidina, “The Role of Self-Rewarding
Behavior in Cashback Loyalty Programs,” presented at the Proceedings of the 51st
European Marketing Academy (EMAC) Conference, Budapest, 2022.
mla: Becker, M., et al. “The Role of Self-Rewarding Behavior in Cashback Loyalty
Programs.” Proceedings of the 51st European Marketing Academy (EMAC) Conference,
Budapest., 2022.
short: 'M. Becker, N. Wiegand, L. Steinhoff, K. Baidina, in: Proceedings of the
51st European Marketing Academy (EMAC) Conference, Budapest., 2022.'
conference:
location: Budapest
name: Proceedings of the 51st European Marketing Academy (EMAC) Conference
date_created: 2023-06-22T16:54:51Z
date_updated: 2024-01-15T15:17:21Z
department:
- _id: '733'
language:
- iso: eng
publication: Proceedings of the 51st European Marketing Academy (EMAC) Conference,
Budapest.
publication_status: published
status: public
title: The Role of Self-Rewarding Behavior in Cashback Loyalty Programs
type: conference
user_id: '68445'
year: '2022'
...
---
_id: '45720'
author:
- first_name: Lena
full_name: Steinhoff, Lena
id: '4336'
last_name: Steinhoff
- first_name: J. (S.)
full_name: Liu, J. (S.)
last_name: Liu
- first_name: X.
full_name: Li, X.
last_name: Li
- first_name: R. W.
full_name: Palmatier, R. W.
last_name: Palmatier
citation:
ama: Steinhoff L, Liu J (S. ), Li X, Palmatier RW. Customer Engagement in International
Markets. Journal of International Marketing. 2022;31(1):1-31. doi:10.1177/1069031X221099211
apa: Steinhoff, L., Liu, J. (S. ), Li, X., & Palmatier, R. W. (2022). Customer
Engagement in International Markets. Journal of International Marketing,
31(1), 1–31. https://doi.org/10.1177/1069031X221099211
bibtex: '@article{Steinhoff_Liu_Li_Palmatier_2022, title={Customer Engagement in
International Markets}, volume={31}, DOI={10.1177/1069031X221099211},
number={1}, journal={Journal of International Marketing}, author={Steinhoff, Lena
and Liu, J. (S.) and Li, X. and Palmatier, R. W.}, year={2022}, pages={1–31} }'
chicago: 'Steinhoff, Lena, J. (S.) Liu, X. Li, and R. W. Palmatier. “Customer Engagement
in International Markets.” Journal of International Marketing 31, no. 1
(2022): 1–31. https://doi.org/10.1177/1069031X221099211.'
ieee: 'L. Steinhoff, J. (S. ) Liu, X. Li, and R. W. Palmatier, “Customer Engagement
in International Markets,” Journal of International Marketing, vol. 31,
no. 1, pp. 1–31, 2022, doi: 10.1177/1069031X221099211.'
mla: Steinhoff, Lena, et al. “Customer Engagement in International Markets.” Journal
of International Marketing, vol. 31, no. 1, 2022, pp. 1–31, doi:10.1177/1069031X221099211.
short: L. Steinhoff, J. (S. ) Liu, X. Li, R.W. Palmatier, Journal of International
Marketing 31 (2022) 1–31.
date_created: 2023-06-22T16:29:37Z
date_updated: 2024-01-29T13:36:06Z
department:
- _id: '733'
doi: 10.1177/1069031X221099211
intvolume: ' 31'
issue: '1'
language:
- iso: eng
page: 1-31
publication: Journal of International Marketing
publication_status: published
status: public
title: Customer Engagement in International Markets
type: journal_article
user_id: '68445'
volume: 31
year: '2022'
...