---
_id: '63731'
abstract:
- lang: eng
text: The Banzhaf power index can be used to quantify the explanatory power of single
conditions in a configurational analysis that aims at identifying whether combinations
of conditions are sufficient for an outcome. The latter method is an integral
part of the Qualitative Comparative Analysis (QCA) approach. It is widely used
in the literature, e.g., in the field of International Management. Haake and Schneider
(2023) give a rigorous description of the connection between the empirical and
game theoretic modeling. To justify that the Banzhaf index is an appropriate tool
to measure the influence of a condition, this paper discusses a novel axiomatization
of the Banzhaf index that uses axioms that are directly linked to the QCA methodology.
As a side result, we demonstrate that in our model the Banzhaf index can be reinterpreted
as an average of Shapley-Shubik indices.
author:
- first_name: Claus-Jochen
full_name: Haake, Claus-Jochen
id: '20801'
last_name: Haake
- first_name: Martin
full_name: Schneider, Martin
id: '471'
last_name: Schneider
orcid: https://orcid.org/0000-0002-6961-3716
citation:
ama: Haake C-J, Schneider M. An Axiomatization of the Banzhaf Index to Measure Influence
in Qualitative Comparative Analysis. International Journal of Game Theory.
2026;55. doi:10.1007/s00182-026-00978-2
apa: Haake, C.-J., & Schneider, M. (2026). An Axiomatization of the Banzhaf
Index to Measure Influence in Qualitative Comparative Analysis. International
Journal of Game Theory, 55. https://doi.org/10.1007/s00182-026-00978-2
bibtex: '@article{Haake_Schneider_2026, title={An Axiomatization of the Banzhaf
Index to Measure Influence in Qualitative Comparative Analysis}, volume={55},
DOI={10.1007/s00182-026-00978-2},
journal={International Journal of Game Theory}, publisher={Springer}, author={Haake,
Claus-Jochen and Schneider, Martin}, year={2026} }'
chicago: Haake, Claus-Jochen, and Martin Schneider. “An Axiomatization of the Banzhaf
Index to Measure Influence in Qualitative Comparative Analysis.” International
Journal of Game Theory 55 (2026). https://doi.org/10.1007/s00182-026-00978-2.
ieee: 'C.-J. Haake and M. Schneider, “An Axiomatization of the Banzhaf Index to
Measure Influence in Qualitative Comparative Analysis,” International Journal
of Game Theory, vol. 55, 2026, doi: 10.1007/s00182-026-00978-2.'
mla: Haake, Claus-Jochen, and Martin Schneider. “An Axiomatization of the Banzhaf
Index to Measure Influence in Qualitative Comparative Analysis.” International
Journal of Game Theory, vol. 55, Springer, 2026, doi:10.1007/s00182-026-00978-2.
short: C.-J. Haake, M. Schneider, International Journal of Game Theory 55 (2026).
date_created: 2026-01-26T12:30:50Z
date_updated: 2026-01-26T12:42:04Z
department:
- _id: '205'
- _id: '475'
- _id: '185'
doi: 10.1007/s00182-026-00978-2
intvolume: ' 55'
keyword:
- Banzhaf index
- axiomatization
- QCA
- explanatory power
language:
- iso: eng
main_file_link:
- open_access: '1'
url: https://link.springer.com/article/10.1007/s00182-026-00978-2#citeas
oa: '1'
publication: International Journal of Game Theory
publisher: Springer
quality_controlled: '1'
status: public
title: An Axiomatization of the Banzhaf Index to Measure Influence in Qualitative
Comparative Analysis
type: journal_article
user_id: '20801'
volume: 55
year: '2026'
...
---
_id: '64152'
author:
- first_name: B.
full_name: Alberternst, B.
last_name: Alberternst
- first_name: K.
full_name: Kessing, K.
last_name: Kessing
- first_name: Eva
full_name: Böhm, Eva
id: '3043'
last_name: Böhm
orcid: 0000-0001-6053-1012
- first_name: A.
full_name: Eggert, A.
last_name: Eggert
- first_name: I.
full_name: Garnefeld, I.
last_name: Garnefeld
- first_name: T.
full_name: Schaefers, T.
last_name: Schaefers
- first_name: Lena
full_name: Steinhoff, Lena
id: '4336'
last_name: Steinhoff
- first_name: D.
full_name: Woisetschläger, D.
last_name: Woisetschläger
citation:
ama: 'Alberternst B, Kessing K, Böhm E, et al. A Relational Perspective on Responsibility
for Sustainable Market Behavior. In: 2026 AMA Winter Academic Conference Proceedings.
; 2026.'
apa: Alberternst, B., Kessing, K., Böhm, E., Eggert, A., Garnefeld, I., Schaefers,
T., Steinhoff, L., & Woisetschläger, D. (2026). A Relational Perspective on
Responsibility for Sustainable Market Behavior. 2026 AMA Winter Academic Conference
Proceedings.
bibtex: '@inproceedings{Alberternst_Kessing_Böhm_Eggert_Garnefeld_Schaefers_Steinhoff_Woisetschläger_2026,
title={A Relational Perspective on Responsibility for Sustainable Market Behavior},
booktitle={2026 AMA Winter Academic Conference Proceedings}, author={Alberternst,
B. and Kessing, K. and Böhm, Eva and Eggert, A. and Garnefeld, I. and Schaefers,
T. and Steinhoff, Lena and Woisetschläger, D.}, year={2026} }'
chicago: Alberternst, B., K. Kessing, Eva Böhm, A. Eggert, I. Garnefeld, T. Schaefers,
Lena Steinhoff, and D. Woisetschläger. “A Relational Perspective on Responsibility
for Sustainable Market Behavior.” In 2026 AMA Winter Academic Conference Proceedings,
2026.
ieee: B. Alberternst et al., “A Relational Perspective on Responsibility
for Sustainable Market Behavior,” 2026.
mla: Alberternst, B., et al. “A Relational Perspective on Responsibility for Sustainable
Market Behavior.” 2026 AMA Winter Academic Conference Proceedings, 2026.
short: 'B. Alberternst, K. Kessing, E. Böhm, A. Eggert, I. Garnefeld, T. Schaefers,
L. Steinhoff, D. Woisetschläger, in: 2026 AMA Winter Academic Conference Proceedings,
2026.'
date_created: 2026-02-13T10:36:48Z
date_updated: 2026-02-13T10:36:58Z
department:
- _id: '733'
language:
- iso: eng
publication: 2026 AMA Winter Academic Conference Proceedings
status: public
title: A Relational Perspective on Responsibility for Sustainable Market Behavior
type: conference
user_id: '102525'
year: '2026'
...
---
_id: '64151'
author:
- first_name: Carina
full_name: Witte, Carina
id: '23755'
last_name: Witte
- first_name: Lena
full_name: Steinhoff, Lena
id: '4336'
last_name: Steinhoff
- first_name: K.
full_name: Husemann, K.
last_name: Husemann
citation:
ama: 'Witte C, Steinhoff L, Husemann K. Extending Transformative Service Research:
How Commercial Services Shape Spiritual Well-Being. In: 2026 AMA Winter Academic
Conference Proceedings. ; 2026.'
apa: 'Witte, C., Steinhoff, L., & Husemann, K. (2026). Extending Transformative
Service Research: How Commercial Services Shape Spiritual Well-Being. 2026
AMA Winter Academic Conference Proceedings.'
bibtex: '@inproceedings{Witte_Steinhoff_Husemann_2026, place={Madrid}, title={Extending
Transformative Service Research: How Commercial Services Shape Spiritual Well-Being},
booktitle={ 2026 AMA Winter Academic Conference Proceedings}, author={Witte, Carina
and Steinhoff, Lena and Husemann, K.}, year={2026} }'
chicago: 'Witte, Carina, Lena Steinhoff, and K. Husemann. “Extending Transformative
Service Research: How Commercial Services Shape Spiritual Well-Being.” In
2026 AMA Winter Academic Conference Proceedings. Madrid, 2026.'
ieee: 'C. Witte, L. Steinhoff, and K. Husemann, “Extending Transformative Service
Research: How Commercial Services Shape Spiritual Well-Being,” 2026.'
mla: 'Witte, Carina, et al. “Extending Transformative Service Research: How Commercial
Services Shape Spiritual Well-Being.” 2026 AMA Winter Academic Conference
Proceedings, 2026.'
short: 'C. Witte, L. Steinhoff, K. Husemann, in: 2026 AMA Winter Academic Conference
Proceedings, Madrid, 2026.'
date_created: 2026-02-13T10:33:08Z
date_updated: 2026-02-13T10:37:02Z
department:
- _id: '733'
language:
- iso: eng
place: Madrid
publication: ' 2026 AMA Winter Academic Conference Proceedings'
status: public
title: 'Extending Transformative Service Research: How Commercial Services Shape Spiritual
Well-Being'
type: conference
user_id: '102525'
year: '2026'
...
---
_id: '63401'
article_number: '104838'
author:
- first_name: Kirsten
full_name: Thommes, Kirsten
id: '72497'
last_name: Thommes
- first_name: Miro
full_name: Mehic, Miro
id: '56915'
last_name: Mehic
citation:
ama: 'Thommes K, Mehic M. The persistence of default effects: Evidence from CO2
offsetting in cargo transportation. Transportation Research Part A: Policy
and Practice. 2026;204. doi:10.1016/j.tra.2025.104838'
apa: 'Thommes, K., & Mehic, M. (2026). The persistence of default effects: Evidence
from CO2 offsetting in cargo transportation. Transportation Research Part A:
Policy and Practice, 204, Article 104838. https://doi.org/10.1016/j.tra.2025.104838'
bibtex: '@article{Thommes_Mehic_2026, title={The persistence of default effects:
Evidence from CO2 offsetting in cargo transportation}, volume={204}, DOI={10.1016/j.tra.2025.104838},
number={104838}, journal={Transportation Research Part A: Policy and Practice},
publisher={Elsevier BV}, author={Thommes, Kirsten and Mehic, Miro}, year={2026}
}'
chicago: 'Thommes, Kirsten, and Miro Mehic. “The Persistence of Default Effects:
Evidence from CO2 Offsetting in Cargo Transportation.” Transportation Research
Part A: Policy and Practice 204 (2026). https://doi.org/10.1016/j.tra.2025.104838.'
ieee: 'K. Thommes and M. Mehic, “The persistence of default effects: Evidence from
CO2 offsetting in cargo transportation,” Transportation Research Part A: Policy
and Practice, vol. 204, Art. no. 104838, 2026, doi: 10.1016/j.tra.2025.104838.'
mla: 'Thommes, Kirsten, and Miro Mehic. “The Persistence of Default Effects: Evidence
from CO2 Offsetting in Cargo Transportation.” Transportation Research Part
A: Policy and Practice, vol. 204, 104838, Elsevier BV, 2026, doi:10.1016/j.tra.2025.104838.'
short: 'K. Thommes, M. Mehic, Transportation Research Part A: Policy and Practice
204 (2026).'
date_created: 2025-12-22T16:20:55Z
date_updated: 2025-12-22T16:21:22Z
department:
- _id: '178'
- _id: '184'
doi: 10.1016/j.tra.2025.104838
intvolume: ' 204'
language:
- iso: eng
publication: 'Transportation Research Part A: Policy and Practice'
publication_identifier:
issn:
- 0965-8564
publication_status: published
publisher: Elsevier BV
status: public
title: 'The persistence of default effects: Evidence from CO2 offsetting in cargo
transportation'
type: journal_article
user_id: '72497'
volume: 204
year: '2026'
...
---
_id: '65090'
abstract:
- lang: eng
text: "Abstract\r\n If XAI are
to become social XAI, XAI methods must have capabilities enabling them to ‘extract’
information about the underlying AI model and to generate explanatory content
based on that information. In a dialog between explainer and explainee, the explanans
presented in every explanation move have to relate to each other understandably
and coherently in order to remain trustworthy. This signifies that the generated
explanantia have to be consistent—independently of what question is answered by
each explanans, in what modality, in what vocabulary, and at what level of abstraction.
Moreover, it is advantageous to be able to provide a rich palette of different
kinds of explanantia in order to be able to have a fluent dialog in which the
explanantia can be generated and adapted to the context, the explainee, feedback,
reactions during the interaction with the explainee, and so forth. This chapter
attempts to identify relevant questions that an explainee might ask during an
explanatory dialog, and it assesses to what extent different XAI methods are capable
of addressing these questions in a coherent way. The Contextual Importance and
Utility (CIU) method is used to illustrate how an XAI method can generate explanantia
for most of the identified questions. CIU also provides a flexibility in how explanatory
content is generated that makes it possible to create a meaningful dialog with
the explainee."
author:
- first_name: Kary
full_name: Främling, Kary
last_name: Främling
- first_name: Kirsten
full_name: Thommes, Kirsten
id: '72497'
last_name: Thommes
- first_name: Britta
full_name: Wrede, Britta
last_name: Wrede
citation:
ama: 'Främling K, Thommes K, Wrede B. Generation of Explanatory Content and Requirements
for Social XAI. In: Social Explainable AI. Springer Nature Singapore; 2026.
doi:10.1007/978-981-96-5290-7_15'
apa: Främling, K., Thommes, K., & Wrede, B. (2026). Generation of Explanatory
Content and Requirements for Social XAI. In Social Explainable AI. Springer
Nature Singapore. https://doi.org/10.1007/978-981-96-5290-7_15
bibtex: '@inbook{Främling_Thommes_Wrede_2026, place={Singapore}, title={Generation
of Explanatory Content and Requirements for Social XAI}, DOI={10.1007/978-981-96-5290-7_15},
booktitle={Social Explainable AI}, publisher={Springer Nature Singapore}, author={Främling,
Kary and Thommes, Kirsten and Wrede, Britta}, year={2026} }'
chicago: 'Främling, Kary, Kirsten Thommes, and Britta Wrede. “Generation of Explanatory
Content and Requirements for Social XAI.” In Social Explainable AI. Singapore:
Springer Nature Singapore, 2026. https://doi.org/10.1007/978-981-96-5290-7_15.'
ieee: 'K. Främling, K. Thommes, and B. Wrede, “Generation of Explanatory Content
and Requirements for Social XAI,” in Social Explainable AI, Singapore:
Springer Nature Singapore, 2026.'
mla: Främling, Kary, et al. “Generation of Explanatory Content and Requirements
for Social XAI.” Social Explainable AI, Springer Nature Singapore, 2026,
doi:10.1007/978-981-96-5290-7_15.
short: 'K. Främling, K. Thommes, B. Wrede, in: Social Explainable AI, Springer Nature
Singapore, Singapore, 2026.'
date_created: 2026-03-23T08:48:38Z
date_updated: 2026-03-23T08:49:08Z
department:
- _id: '178'
- _id: '184'
doi: 10.1007/978-981-96-5290-7_15
language:
- iso: eng
place: Singapore
project:
- _id: '113'
name: TRR 318 - Subproject A3
- _id: '125'
name: TRR 318 - Subproject C2
publication: Social Explainable AI
publication_identifier:
isbn:
- '9789819652891'
- '9789819652907'
publication_status: published
publisher: Springer Nature Singapore
status: public
title: Generation of Explanatory Content and Requirements for Social XAI
type: book_chapter
user_id: '72497'
year: '2026'
...
---
_id: '65088'
abstract:
- lang: eng
text: "Abstract\r\n Quantitatively
evaluating the benefits of eXplainable Artificial Intelligence (XAI) and social
XAI for humans is not a trivial pursuit. Therefore, we categorize the potential
measures in terms of subjective and objective outcomes and short- and long-term
outcomes of interactive social XAI. When reviewing the current state of the art,
we observed some measurement problems in the literature: (a) Researchers do not
clearly state whether they want to measure the inner state of users, users’ behavioral
response, or the overall AI-human collaborative performance. (b) Moreover, most
measures implicitly assume that all humans either do not react or improve in attitudes
or performance. Psychological reactance (feeling or doing the opposite) is usually
not captured. (c) Many researchers invent their own scale when measuring psychological
constructs, thereby jeopardizing the validity of their measures and slowing down
progress in the field, because general evidence and subsequent learning can be
achieved only by collecting many compatible pieces of evidence. (d) Most studies
look into short-term outcomes and neglect that experiences in social interactions
with XAI may evolve and have long-term outcomes not only for the individual but
also for groups or society at large."
author:
- first_name: Kirsten
full_name: Thommes, Kirsten
id: '72497'
last_name: Thommes
citation:
ama: 'Thommes K. Measuring the Outcome of sXAI. In: Social Explainable AI.
Springer Nature Singapore; 2026. doi:10.1007/978-981-96-5290-7_28'
apa: Thommes, K. (2026). Measuring the Outcome of sXAI. In Social Explainable
AI. Springer Nature Singapore. https://doi.org/10.1007/978-981-96-5290-7_28
bibtex: '@inbook{Thommes_2026, place={Singapore}, title={Measuring the Outcome of
sXAI}, DOI={10.1007/978-981-96-5290-7_28},
booktitle={Social Explainable AI}, publisher={Springer Nature Singapore}, author={Thommes,
Kirsten}, year={2026} }'
chicago: 'Thommes, Kirsten. “Measuring the Outcome of SXAI.” In Social Explainable
AI. Singapore: Springer Nature Singapore, 2026. https://doi.org/10.1007/978-981-96-5290-7_28.'
ieee: 'K. Thommes, “Measuring the Outcome of sXAI,” in Social Explainable AI,
Singapore: Springer Nature Singapore, 2026.'
mla: Thommes, Kirsten. “Measuring the Outcome of SXAI.” Social Explainable AI,
Springer Nature Singapore, 2026, doi:10.1007/978-981-96-5290-7_28.
short: 'K. Thommes, in: Social Explainable AI, Springer Nature Singapore, Singapore,
2026.'
date_created: 2026-03-23T08:45:05Z
date_updated: 2026-03-23T08:45:33Z
department:
- _id: '178'
- _id: '184'
doi: 10.1007/978-981-96-5290-7_28
language:
- iso: eng
place: Singapore
project:
- _id: '113'
name: TRR 318 - Subproject A3
- _id: '125'
name: TRR 318 - Subproject C2
publication: Social Explainable AI
publication_identifier:
isbn:
- '9789819652891'
- '9789819652907'
publication_status: published
publisher: Springer Nature Singapore
status: public
title: Measuring the Outcome of sXAI
type: book_chapter
user_id: '72497'
year: '2026'
...
---
_id: '65086'
abstract:
- lang: eng
text: "Abstract\r\n Explainable
AI (XAI) aims to make the decisions and behavior of an AI understandable to the
people interacting with it and to those affected by its outcomes. To make XAI
social, real-world XAI systems need to simulate not only the ways in which human
explainers behave within explanatory dialogs but also the ways in which such dialogs
can successfully achieve the intended understanding on the explainee’s side. This,
in turn, requires an operationalization of the three core aspects of social XAI:
multimodality, incrementality, and patterns. This chapter lays the ground for
this goal by defining a basic operational model of social interactions that can
be refined and extended to account for the specificities of any explanatory real-world
setting. This serves as a basis for summarizing and discussing existing ideas
from explainability research and related areas in order to operationalize each
core aspect. Selected examples and case studies illustrate how to concretely realize
such an operationalization, thereby serving as a starting point for future research
on social interaction with XAI."
author:
- first_name: Henning
full_name: Wachsmuth, Henning
last_name: Wachsmuth
- first_name: Kirsten
full_name: Thommes, Kirsten
id: '72497'
last_name: Thommes
- first_name: Milad
full_name: Alshomary, Milad
last_name: Alshomary
citation:
ama: 'Wachsmuth H, Thommes K, Alshomary M. Operationalizing Social Interaction.
In: Social Explainable AI. Springer Nature Singapore; 2026. doi:10.1007/978-981-96-5290-7_27'
apa: Wachsmuth, H., Thommes, K., & Alshomary, M. (2026). Operationalizing Social
Interaction. In Social Explainable AI. Springer Nature Singapore. https://doi.org/10.1007/978-981-96-5290-7_27
bibtex: '@inbook{Wachsmuth_Thommes_Alshomary_2026, place={Singapore}, title={Operationalizing
Social Interaction}, DOI={10.1007/978-981-96-5290-7_27},
booktitle={Social Explainable AI}, publisher={Springer Nature Singapore}, author={Wachsmuth,
Henning and Thommes, Kirsten and Alshomary, Milad}, year={2026} }'
chicago: 'Wachsmuth, Henning, Kirsten Thommes, and Milad Alshomary. “Operationalizing
Social Interaction.” In Social Explainable AI. Singapore: Springer Nature
Singapore, 2026. https://doi.org/10.1007/978-981-96-5290-7_27.'
ieee: 'H. Wachsmuth, K. Thommes, and M. Alshomary, “Operationalizing Social Interaction,”
in Social Explainable AI, Singapore: Springer Nature Singapore, 2026.'
mla: Wachsmuth, Henning, et al. “Operationalizing Social Interaction.” Social
Explainable AI, Springer Nature Singapore, 2026, doi:10.1007/978-981-96-5290-7_27.
short: 'H. Wachsmuth, K. Thommes, M. Alshomary, in: Social Explainable AI, Springer
Nature Singapore, Singapore, 2026.'
date_created: 2026-03-23T08:42:37Z
date_updated: 2026-03-23T08:43:25Z
department:
- _id: '178'
- _id: '184'
doi: 10.1007/978-981-96-5290-7_27
language:
- iso: eng
place: Singapore
project:
- _id: '113'
name: TRR 318 - Subproject A3
- _id: '125'
name: TRR 318 - Subproject C2
publication: Social Explainable AI
publication_identifier:
isbn:
- '9789819652891'
- '9789819652907'
publication_status: published
publisher: Springer Nature Singapore
status: public
title: Operationalizing Social Interaction
type: book_chapter
user_id: '72497'
year: '2026'
...
---
_id: '65091'
abstract:
- lang: eng
text: "Abstract\r\n This chapter
examines key challenges and potential improvements in the areas of user interaction
and dynamic explanations. It highlights the need for XAI systems to address context
factors beyond their predefined scope, it points to the potential need to cocreate
new concepts that are adapted to particular explainees, and it provides a clear
overview of the XAI system’s underlying knowledge structure and interaction steps.
Emphasis is placed on mixed-initiative interaction in which the system can lead
or respond based on the context and the explainee’s reactions while asserting
the importance of maintaining coherence across consecutive explanations. These
advances aim to make XAI systems more flexible, interactive, and user-centric.
An operationalization section outlines how such social XAI systems could be implemented
based on the XAI capabilities provided by the Contextual Importance and Utility
XAI method described in the previous chapter."
author:
- first_name: Kary
full_name: Främling, Kary
last_name: Främling
- first_name: Britta
full_name: Wrede, Britta
last_name: Wrede
- first_name: Kirsten
full_name: Thommes, Kirsten
id: '72497'
last_name: Thommes
citation:
ama: 'Främling K, Wrede B, Thommes K. Exploration of Explaining Content. In: Social
Explainable AI. Springer Nature Singapore; 2026. doi:10.1007/978-981-96-5290-7_16'
apa: Främling, K., Wrede, B., & Thommes, K. (2026). Exploration of Explaining
Content. In Social Explainable AI. Springer Nature Singapore. https://doi.org/10.1007/978-981-96-5290-7_16
bibtex: '@inbook{Främling_Wrede_Thommes_2026, place={Singapore}, title={Exploration
of Explaining Content}, DOI={10.1007/978-981-96-5290-7_16},
booktitle={Social Explainable AI}, publisher={Springer Nature Singapore}, author={Främling,
Kary and Wrede, Britta and Thommes, Kirsten}, year={2026} }'
chicago: 'Främling, Kary, Britta Wrede, and Kirsten Thommes. “Exploration of Explaining
Content.” In Social Explainable AI. Singapore: Springer Nature Singapore,
2026. https://doi.org/10.1007/978-981-96-5290-7_16.'
ieee: 'K. Främling, B. Wrede, and K. Thommes, “Exploration of Explaining Content,”
in Social Explainable AI, Singapore: Springer Nature Singapore, 2026.'
mla: Främling, Kary, et al. “Exploration of Explaining Content.” Social Explainable
AI, Springer Nature Singapore, 2026, doi:10.1007/978-981-96-5290-7_16.
short: 'K. Främling, B. Wrede, K. Thommes, in: Social Explainable AI, Springer Nature
Singapore, Singapore, 2026.'
date_created: 2026-03-23T08:52:18Z
date_updated: 2026-03-23T08:52:46Z
department:
- _id: '178'
- _id: '184'
doi: 10.1007/978-981-96-5290-7_16
language:
- iso: eng
place: Singapore
project:
- _id: '113'
name: TRR 318 - Subproject A3
- _id: '125'
name: TRR 318 - Subproject C2
publication: Social Explainable AI
publication_identifier:
isbn:
- '9789819652891'
- '9789819652907'
publication_status: published
publisher: Springer Nature Singapore
status: public
title: Exploration of Explaining Content
type: book_chapter
user_id: '72497'
year: '2026'
...
---
_id: '65087'
abstract:
- lang: eng
text: "Abstract\r\n Much research
in XAI focuses on single, one-shot interactions, implicitly assuming that interactions
have no past, no future, and no surroundings. Although this assumption may be
necessary for many empirical research settings, it is overly simplifying and unrealistic.
Whereas empirical research focuses on a world in which no social context exists,
real applications are embedded in a temporal (past and future) and social context.
Social science research shows that repeated interactions and secondhand knowledge
in the social space massively affect human attitudes and behaviors. This chapter
explains how not only repeated interactions between XAI and humans but also the
social space and secondhand information may affect social XAI research."
author:
- first_name: Kirsten
full_name: Thommes, Kirsten
id: '72497'
last_name: Thommes
- first_name: Kary
full_name: Främling, Kary
last_name: Främling
- first_name: Britta
full_name: Wrede, Britta
last_name: Wrede
- first_name: Sylvain
full_name: Kubler, Sylvain
last_name: Kubler
citation:
ama: 'Thommes K, Främling K, Wrede B, Kubler S. Interaction History in Social XAI.
In: Social Explainable AI. Springer Nature Singapore; 2026. doi:10.1007/978-981-96-5290-7_17'
apa: Thommes, K., Främling, K., Wrede, B., & Kubler, S. (2026). Interaction
History in Social XAI. In Social Explainable AI. Springer Nature Singapore.
https://doi.org/10.1007/978-981-96-5290-7_17
bibtex: '@inbook{Thommes_Främling_Wrede_Kubler_2026, place={Singapore}, title={Interaction
History in Social XAI}, DOI={10.1007/978-981-96-5290-7_17},
booktitle={Social Explainable AI}, publisher={Springer Nature Singapore}, author={Thommes,
Kirsten and Främling, Kary and Wrede, Britta and Kubler, Sylvain}, year={2026}
}'
chicago: 'Thommes, Kirsten, Kary Främling, Britta Wrede, and Sylvain Kubler. “Interaction
History in Social XAI.” In Social Explainable AI. Singapore: Springer Nature
Singapore, 2026. https://doi.org/10.1007/978-981-96-5290-7_17.'
ieee: 'K. Thommes, K. Främling, B. Wrede, and S. Kubler, “Interaction History in
Social XAI,” in Social Explainable AI, Singapore: Springer Nature Singapore,
2026.'
mla: Thommes, Kirsten, et al. “Interaction History in Social XAI.” Social Explainable
AI, Springer Nature Singapore, 2026, doi:10.1007/978-981-96-5290-7_17.
short: 'K. Thommes, K. Främling, B. Wrede, S. Kubler, in: Social Explainable AI,
Springer Nature Singapore, Singapore, 2026.'
date_created: 2026-03-23T08:43:50Z
date_updated: 2026-03-23T08:44:37Z
department:
- _id: '178'
- _id: '184'
doi: 10.1007/978-981-96-5290-7_17
language:
- iso: eng
place: Singapore
project:
- _id: '125'
name: TRR 318 - Subproject C2
- _id: '113'
name: TRR 318 - Subproject A3
publication: Social Explainable AI
publication_identifier:
isbn:
- '9789819652891'
- '9789819652907'
publication_status: published
publisher: Springer Nature Singapore
status: public
title: Interaction History in Social XAI
type: book_chapter
user_id: '72497'
year: '2026'
...
---
_id: '65089'
abstract:
- lang: eng
text: "Abstract\r\n In the past,
there has been much research aiming to evaluate XAI practices—that is, explanations
that can add to a user’s understanding of “why” or “why not.” However, because
there is such a huge amount of diversity in social contexts, optimizing for the
mean neglects the social dimensions of to whom, what, why, when, and where explanations
are provided. Nonetheless, these dimensions matter. We give some brief examples
on the accuracy of the mental model (as an example for who?), on measuring explanation
practices (as an example of what?), on human motivation (as an example of why?),
on repeated interactions (as an example of when), and on bystander effects (as
an example of where?). Importantly, controlling for these factors (or randomizing
them) is as important as attempting to perform external validations."
author:
- first_name: Kirsten
full_name: Thommes, Kirsten
id: '72497'
last_name: Thommes
citation:
ama: 'Thommes K. Evaluation Principles. In: Social Explainable AI. Springer
Nature Singapore; 2026. doi:10.1007/978-981-96-5290-7_26'
apa: Thommes, K. (2026). Evaluation Principles. In Social Explainable AI.
Springer Nature Singapore. https://doi.org/10.1007/978-981-96-5290-7_26
bibtex: '@inbook{Thommes_2026, place={Singapore}, title={Evaluation Principles},
DOI={10.1007/978-981-96-5290-7_26},
booktitle={Social Explainable AI}, publisher={Springer Nature Singapore}, author={Thommes,
Kirsten}, year={2026} }'
chicago: 'Thommes, Kirsten. “Evaluation Principles.” In Social Explainable AI.
Singapore: Springer Nature Singapore, 2026. https://doi.org/10.1007/978-981-96-5290-7_26.'
ieee: 'K. Thommes, “Evaluation Principles,” in Social Explainable AI, Singapore:
Springer Nature Singapore, 2026.'
mla: Thommes, Kirsten. “Evaluation Principles.” Social Explainable AI, Springer
Nature Singapore, 2026, doi:10.1007/978-981-96-5290-7_26.
short: 'K. Thommes, in: Social Explainable AI, Springer Nature Singapore, Singapore,
2026.'
date_created: 2026-03-23T08:47:10Z
date_updated: 2026-03-23T08:47:38Z
department:
- _id: '178'
- _id: '184'
doi: 10.1007/978-981-96-5290-7_26
language:
- iso: eng
place: Singapore
project:
- _id: '113'
name: TRR 318 - Subproject A3
- _id: '125'
name: TRR 318 - Subproject C2
publication: Social Explainable AI
publication_identifier:
isbn:
- '9789819652891'
- '9789819652907'
publication_status: published
publisher: Springer Nature Singapore
status: public
title: Evaluation Principles
type: book_chapter
user_id: '72497'
year: '2026'
...
---
_id: '65182'
abstract:
- lang: eng
text: The aggregation of rating metrics in reputation systems is crucial
for mitigating information overload by condensing customer rating distributions
into singular valence scores. While platforms typically employ technical aggregation
functions, such as the arithmetic mean to capture product quality, it remains
unclear whether these functions align with customers' innate aggregation patterns.
To address this knowledge gap, we designed a controlled economic decision experiment
to elicit customers' aggregation principles by analyzing their product ranking
decisions and contrasting these with various reference functions. Our findings
indicate that, on average, customers aggregate rating information in accordance
with the arithmetic mean. However, a granular analysis at the individual level
reveals significant heterogeneity in aggregation behavior, with a substantial
cluster exhibiting binary patterns that focus equally on negative (1-2 star) and
positive (4-5 star) ratings. Additional clusters concentrate on negative feedback,
particularly 1-star ratings or 1-2 star ratings collectively. Notably, these inherent
aggregation patterns exhibit stability across variations in numerical information
presentation and are not significantly influenced by individual characteristics,
such as online shopping experience, risk attitudes, or demographics. These findings
suggest that while the arithmetic mean captures average consumer behavior, platforms
could benefit from offering customizable aggregation options to better cater to
diverse user preferences for processing rating distributions. By doing so, platforms
can enhance the effectiveness of their reputation systems and improve the overall
quality of decision-making for consumers.
author:
- first_name: Dirk
full_name: van Straaten, Dirk
id: '10311'
last_name: van Straaten
- first_name: Behnud
full_name: Mir Djawadi, Behnud
id: '26032'
last_name: Mir Djawadi
orcid: 0000-0002-6271-5912
- first_name: Vitalik
full_name: Melnikov, Vitalik
id: '58747'
last_name: Melnikov
- first_name: Eyke
full_name: Hüllermeier, Eyke
id: '48129'
last_name: Hüllermeier
- first_name: René
full_name: Fahr, René
id: '111'
last_name: Fahr
citation:
ama: van Straaten D, Mir Djawadi B, Melnikov V, Hüllermeier E, Fahr R. Aggregation
Processes in Customer Rating Systems - Insights from an Economic Decision Experiment.
SSRN Electronic Journal. Published online 2026. doi:http://dx.doi.org/10.2139/ssrn.6201258
apa: van Straaten, D., Mir Djawadi, B., Melnikov, V., Hüllermeier, E., & Fahr,
R. (2026). Aggregation Processes in Customer Rating Systems - Insights from an
Economic Decision Experiment. SSRN Electronic Journal. http://dx.doi.org/10.2139/ssrn.6201258
bibtex: '@article{van Straaten_Mir Djawadi_Melnikov_Hüllermeier_Fahr_2026, title={Aggregation
Processes in Customer Rating Systems - Insights from an Economic Decision Experiment},
DOI={http://dx.doi.org/10.2139/ssrn.6201258},
journal={SSRN Electronic Journal}, publisher={Elsevier BV}, author={van Straaten,
Dirk and Mir Djawadi, Behnud and Melnikov, Vitalik and Hüllermeier, Eyke and Fahr,
René}, year={2026} }'
chicago: Straaten, Dirk van, Behnud Mir Djawadi, Vitalik Melnikov, Eyke Hüllermeier,
and René Fahr. “Aggregation Processes in Customer Rating Systems - Insights from
an Economic Decision Experiment.” SSRN Electronic Journal, 2026. http://dx.doi.org/10.2139/ssrn.6201258.
ieee: 'D. van Straaten, B. Mir Djawadi, V. Melnikov, E. Hüllermeier, and R. Fahr,
“Aggregation Processes in Customer Rating Systems - Insights from an Economic
Decision Experiment,” SSRN Electronic Journal, 2026, doi: http://dx.doi.org/10.2139/ssrn.6201258.'
mla: van Straaten, Dirk, et al. “Aggregation Processes in Customer Rating Systems
- Insights from an Economic Decision Experiment.” SSRN Electronic Journal,
Elsevier BV, 2026, doi:http://dx.doi.org/10.2139/ssrn.6201258.
short: D. van Straaten, B. Mir Djawadi, V. Melnikov, E. Hüllermeier, R. Fahr, SSRN
Electronic Journal (2026).
date_created: 2026-03-27T16:21:55Z
date_updated: 2026-03-27T21:55:03Z
department:
- _id: '179'
doi: http://dx.doi.org/10.2139/ssrn.6201258
language:
- iso: eng
publication: SSRN Electronic Journal
publication_status: published
publisher: Elsevier BV
status: public
title: Aggregation Processes in Customer Rating Systems - Insights from an Economic
Decision Experiment
type: journal_article
user_id: '26032'
year: '2026'
...
---
_id: '65181'
abstract:
- lang: eng
text: In many Western societies, mass immigration has been one of the most
divisive policy issues in recent years. Seemingly moderate inflows of migrants
can have substantial demographic consequences in the long run, due to (1) higher
fertility of the migrant population, (2) its younger age distribution, and (3)
the possibility of family reunification. Yet, demography hardly appears in the
policy debate, even in media outlets that are critical of mass immigration. This
may indicate that the mechanics of population dynamics are not widely understood.
We design a laboratory experiment in which we confront subjects with 30 different
migration scenarios. Subjects have to decide when to stop a given inflow of migrants
to achieve a target share of migrants after 60 years. In line with all our pre-registered
hypotheses, in scenarios that contain elements of usual mass immigration the growth
of the migrant population is systematically underestimated. This bias is even
stronger in scenarios that closely resemble the German situation since the opening
of the borders during the 2015 refugee crisis.
author:
- first_name: Klaus
full_name: Abbink, Klaus
last_name: Abbink
- first_name: Behnud
full_name: Mir Djawadi, Behnud
id: '26032'
last_name: Mir Djawadi
orcid: 0000-0002-6271-5912
citation:
ama: 'Abbink K, Mir Djawadi B. Migration and Long-Term Demographic Change: Can We
Control the Numbers? SSRN Electronic Journal. Published online 2026. doi:http://dx.doi.org/10.2139/ssrn.6343618'
apa: 'Abbink, K., & Mir Djawadi, B. (2026). Migration and Long-Term Demographic
Change: Can We Control the Numbers? SSRN Electronic Journal. http://dx.doi.org/10.2139/ssrn.6343618'
bibtex: '@article{Abbink_Mir Djawadi_2026, title={Migration and Long-Term Demographic
Change: Can We Control the Numbers?}, DOI={http://dx.doi.org/10.2139/ssrn.6343618},
journal={SSRN Electronic Journal}, publisher={Elsevier BV}, author={Abbink, Klaus
and Mir Djawadi, Behnud}, year={2026} }'
chicago: 'Abbink, Klaus, and Behnud Mir Djawadi. “Migration and Long-Term Demographic
Change: Can We Control the Numbers?” SSRN Electronic Journal, 2026. http://dx.doi.org/10.2139/ssrn.6343618.'
ieee: 'K. Abbink and B. Mir Djawadi, “Migration and Long-Term Demographic Change:
Can We Control the Numbers?,” SSRN Electronic Journal, 2026, doi: http://dx.doi.org/10.2139/ssrn.6343618.'
mla: 'Abbink, Klaus, and Behnud Mir Djawadi. “Migration and Long-Term Demographic
Change: Can We Control the Numbers?” SSRN Electronic Journal, Elsevier
BV, 2026, doi:http://dx.doi.org/10.2139/ssrn.6343618.'
short: K. Abbink, B. Mir Djawadi, SSRN Electronic Journal (2026).
date_created: 2026-03-27T16:21:06Z
date_updated: 2026-03-27T21:39:58Z
department:
- _id: '179'
doi: http://dx.doi.org/10.2139/ssrn.6343618
language:
- iso: eng
publication: SSRN Electronic Journal
publication_status: published
publisher: Elsevier BV
status: public
title: 'Migration and Long-Term Demographic Change: Can We Control the Numbers?'
type: journal_article
user_id: '26032'
year: '2026'
...
---
_id: '63910'
author:
- first_name: Behnud
full_name: Mir Djawadi, Behnud
id: '26032'
last_name: Mir Djawadi
orcid: 0000-0002-6271-5912
citation:
ama: Mir Djawadi B. Dishonesty of Parents and Children – Evidence from a Field Experiment.
SSRN Electronic Journal. Published online 2026. doi:http://dx.doi.org/10.2139/ssrn.6121987
apa: Mir Djawadi, B. (2026). Dishonesty of Parents and Children – Evidence from
a Field Experiment. SSRN Electronic Journal. http://dx.doi.org/10.2139/ssrn.6121987
bibtex: '@article{Mir Djawadi_2026, title={Dishonesty of Parents and Children –
Evidence from a Field Experiment}, DOI={http://dx.doi.org/10.2139/ssrn.6121987},
journal={SSRN Electronic Journal}, publisher={Elsevier BV}, author={Mir Djawadi,
Behnud}, year={2026} }'
chicago: Mir Djawadi, Behnud. “Dishonesty of Parents and Children – Evidence from
a Field Experiment.” SSRN Electronic Journal, 2026. http://dx.doi.org/10.2139/ssrn.6121987.
ieee: 'B. Mir Djawadi, “Dishonesty of Parents and Children – Evidence from a Field
Experiment,” SSRN Electronic Journal, 2026, doi: http://dx.doi.org/10.2139/ssrn.6121987.'
mla: Mir Djawadi, Behnud. “Dishonesty of Parents and Children – Evidence from a
Field Experiment.” SSRN Electronic Journal, Elsevier BV, 2026, doi:http://dx.doi.org/10.2139/ssrn.6121987.
short: B. Mir Djawadi, SSRN Electronic Journal (2026).
date_created: 2026-02-06T13:53:22Z
date_updated: 2026-03-27T21:43:56Z
department:
- _id: '179'
doi: http://dx.doi.org/10.2139/ssrn.6121987
language:
- iso: eng
publication: SSRN Electronic Journal
publication_status: published
publisher: Elsevier BV
status: public
title: Dishonesty of Parents and Children – Evidence from a Field Experiment
type: journal_article
user_id: '26032'
year: '2026'
...
---
_id: '63585'
author:
- first_name: Benedikt
full_name: Alberternst, Benedikt
last_name: Alberternst
- first_name: Lena
full_name: Steinhoff, Lena
id: '4336'
last_name: Steinhoff
- first_name: David M
full_name: Woisetschläger, David M
last_name: Woisetschläger
citation:
ama: 'Alberternst B, Steinhoff L, Woisetschläger DM. Responsible Loyalty Programs:
How Redemptions for a Cause Impact Customer Loyalty. In: 2025 AMA Winter Academic
Conference Proceedings. ; 2025.'
apa: 'Alberternst, B., Steinhoff, L., & Woisetschläger, D. M. (2025). Responsible
Loyalty Programs: How Redemptions for a Cause Impact Customer Loyalty. 2025
AMA Winter Academic Conference Proceedings.'
bibtex: '@inproceedings{Alberternst_Steinhoff_Woisetschläger_2025, place={Phoenix},
title={Responsible Loyalty Programs: How Redemptions for a Cause Impact Customer
Loyalty}, booktitle={2025 AMA Winter Academic Conference Proceedings}, author={Alberternst,
Benedikt and Steinhoff, Lena and Woisetschläger, David M}, year={2025} }'
chicago: 'Alberternst, Benedikt, Lena Steinhoff, and David M Woisetschläger. “Responsible
Loyalty Programs: How Redemptions for a Cause Impact Customer Loyalty.” In 2025
AMA Winter Academic Conference Proceedings. Phoenix, 2025.'
ieee: 'B. Alberternst, L. Steinhoff, and D. M. Woisetschläger, “Responsible Loyalty
Programs: How Redemptions for a Cause Impact Customer Loyalty,” 2025.'
mla: 'Alberternst, Benedikt, et al. “Responsible Loyalty Programs: How Redemptions
for a Cause Impact Customer Loyalty.” 2025 AMA Winter Academic Conference Proceedings,
2025.'
short: 'B. Alberternst, L. Steinhoff, D.M. Woisetschläger, in: 2025 AMA Winter Academic
Conference Proceedings, Phoenix, 2025.'
date_created: 2026-01-13T09:47:03Z
date_updated: 2026-01-13T09:47:17Z
department:
- _id: '733'
language:
- iso: eng
place: Phoenix
publication: 2025 AMA Winter Academic Conference Proceedings
status: public
title: 'Responsible Loyalty Programs: How Redemptions for a Cause Impact Customer
Loyalty'
type: conference
user_id: '102525'
year: '2025'
...
---
_id: '63584'
author:
- first_name: Carina
full_name: Witte, Carina
id: '23755'
last_name: Witte
- first_name: Lena
full_name: Steinhoff, Lena
id: '4336'
last_name: Steinhoff
citation:
ama: 'Witte C, Steinhoff L. Unlocking Spiritual Value: Magical Experiences of Commercial
Services. In: 2025 AMA Winter Academic Conference Proceedings. ; 2025.'
apa: 'Witte, C., & Steinhoff, L. (2025). Unlocking Spiritual Value: Magical
Experiences of Commercial Services. 2025 AMA Winter Academic Conference Proceedings.'
bibtex: '@inproceedings{Witte_Steinhoff_2025, place={Phoenix}, title={Unlocking
Spiritual Value: Magical Experiences of Commercial Services}, booktitle={2025
AMA Winter Academic Conference Proceedings}, author={Witte, Carina and Steinhoff,
Lena}, year={2025} }'
chicago: 'Witte, Carina, and Lena Steinhoff. “Unlocking Spiritual Value: Magical
Experiences of Commercial Services.” In 2025 AMA Winter Academic Conference
Proceedings. Phoenix, 2025.'
ieee: 'C. Witte and L. Steinhoff, “Unlocking Spiritual Value: Magical Experiences
of Commercial Services,” 2025.'
mla: 'Witte, Carina, and Lena Steinhoff. “Unlocking Spiritual Value: Magical Experiences
of Commercial Services.” 2025 AMA Winter Academic Conference Proceedings,
2025.'
short: 'C. Witte, L. Steinhoff, in: 2025 AMA Winter Academic Conference Proceedings,
Phoenix, 2025.'
date_created: 2026-01-13T09:43:47Z
date_updated: 2026-01-13T09:44:02Z
department:
- _id: '733'
language:
- iso: eng
place: Phoenix
publication: 2025 AMA Winter Academic Conference Proceedings
status: public
title: 'Unlocking Spiritual Value: Magical Experiences of Commercial Services'
type: conference
user_id: '102525'
year: '2025'
...
---
_id: '63596'
abstract:
- lang: eng
text: "Im Rahmen der vorliegenden Studie wird der Status quo sowie die Entwicklung
des Einsatzes von KI in der industriellen Arbeitswelt in OstWestfalenLippe beschrieben.
Ziel ist es, eine belastbare Grundlage für die Gestaltung KI-gestützter Arbeitsprozesse
zu schaffen und bedarfsbezogene Maßnahmen abzuleiten.\r\nDie Befragungen wurden
in den Jahren 2021 und 2025 vom Kompetenzzentrum Arbeitswelt.Plus und dem Spitzencluster
it’s OWL durchgeführt. Im Jahr 2021 nahmen 318 Personen aus 89 Unternehmen teil.
Im Jahr 2025 beteiligten sich 240 Personen aus 50 Unternehmen.\r\nDie Ergebnisse
zeigen eine deutliche Weiterentwicklung. Unternehmen bewegen sich zunehmend in
Diskussions- und Einführungsphasen, und die tägliche Nutzung von KI durch die
Mitarbeitenden steigt. Mit dem Durchbruch generativer KI rücken text- und wissensbezogene
Anwendungen in den Vordergrund. Der Autonomiegrad der Lösungen ist überwiegend
Mensch-unterstützend und dient der Entscheidungsvorbereitung. Zentrales Ziel für
die Einführung von KI im Unternehmen bleibt die Effizienzsteigerung. Im Jahr 2025
gewinnen zudem die Unterstützung der Mitarbeitenden im Arbeitsalltag und die Reduzierung
von Belastungen an Bedeutung, was die Relevanz der Mensch-KI-Zusammenarbeit unterstreicht.\r\nAls
zentrale Herausforderungen zeigt sich die hohe Komplexität von KI, die die Einführung
im Unternehmen erschwert. Weitere Herausforderungen sind fehlende Kompetenzen,
die durch gezielte Qualifizierung aufgebaut werden müssen. Dabei besteht eine
Diskrepanz zwischen Selbst- und Fremdwahrnehmung hinsichtlich der Schulungsangebote.
Zudem muss Datensicherheit gewährleistet werden, passende Anwendungsfälle ausgewählt
werden und Entscheidungsprozesse beschleunigt werden. Demgegenüber wurde herausgefunden,
dass den Mitarbeitenden in den befragten Unternehmen im Jahr 2025 grundsätzlich
das Ziel und der Mehrwert der Einführung von KI klar sind und sie die Stärken
und Grenzen von KI verstehen.\r\nDie gewonnenen Erkenntnisse fließen in die Gestaltung
der Einführungsprozesse von KI im Unternehmen ein. Unternehmen sollten sich der
genannten Herausforderungen bewusst sein, um passend zu reagieren und die Mensch-KI-Interaktion
zu stärken. Eine ganzheitliche Sicht auf KI als Technologie, auf den Menschen
und auf das Unternehmen ist für die Einführung von KI wichtig."
author:
- first_name: Verena
full_name: Dondorf, Verena
last_name: Dondorf
- first_name: Elena
full_name: Lebedeva, Elena
last_name: Lebedeva
- first_name: Kirsten
full_name: Thommes, Kirsten
id: '72497'
last_name: Thommes
- first_name: Roman
full_name: Dumitrescu, Roman
last_name: Dumitrescu
citation:
ama: Dondorf V, Lebedeva E, Thommes K, Dumitrescu R. Evolution von KI in Der
Industriellen Arbeitswelt. Kompetenzzentrum Arbeitswelt.Plus; 2025. doi:10.55594/baey2442
apa: Dondorf, V., Lebedeva, E., Thommes, K., & Dumitrescu, R. (2025). Evolution
von KI in der industriellen Arbeitswelt. Kompetenzzentrum Arbeitswelt.Plus.
https://doi.org/10.55594/baey2442
bibtex: '@book{Dondorf_Lebedeva_Thommes_Dumitrescu_2025, title={Evolution von KI
in der industriellen Arbeitswelt}, DOI={10.55594/baey2442},
publisher={Kompetenzzentrum Arbeitswelt.Plus}, author={Dondorf, Verena and Lebedeva,
Elena and Thommes, Kirsten and Dumitrescu, Roman}, year={2025} }'
chicago: Dondorf, Verena, Elena Lebedeva, Kirsten Thommes, and Roman Dumitrescu.
Evolution von KI in Der Industriellen Arbeitswelt. Kompetenzzentrum Arbeitswelt.Plus,
2025. https://doi.org/10.55594/baey2442.
ieee: V. Dondorf, E. Lebedeva, K. Thommes, and R. Dumitrescu, Evolution von KI
in der industriellen Arbeitswelt. Kompetenzzentrum Arbeitswelt.Plus, 2025.
mla: Dondorf, Verena, et al. Evolution von KI in Der Industriellen Arbeitswelt.
Kompetenzzentrum Arbeitswelt.Plus, 2025, doi:10.55594/baey2442.
short: V. Dondorf, E. Lebedeva, K. Thommes, R. Dumitrescu, Evolution von KI in Der
Industriellen Arbeitswelt, Kompetenzzentrum Arbeitswelt.Plus, 2025.
date_created: 2026-01-13T13:46:38Z
date_updated: 2026-01-13T13:47:28Z
department:
- _id: '178'
- _id: '184'
doi: 10.55594/baey2442
language:
- iso: eng
project:
- _id: '810'
name: arbeitswelt + - KI für die Arbeitswelt des industriellen Mittelstands
publication_status: published
publisher: Kompetenzzentrum Arbeitswelt.Plus
status: public
title: Evolution von KI in der industriellen Arbeitswelt
type: report
user_id: '72497'
year: '2025'
...
---
_id: '63782'
abstract:
- lang: eng
text: 'Senders of messages prefer to communicate uncertainty verbally (e.g., something
is likely to happen) rather than numerically (such as 75%), leaving receivers
with imprecise information. While it is well established that receivers translate
verbal probabilities into numerical values that systematically deviate from the
intended numerical meaning, it is less clear how this discrepancy influences subsequent
behavioral actions. Thus, the role of verbal versus numerical communication of
uncertainty warrants additional attention, to investigate two critical questions:
1) whether differences in decision-making under uncertainty arise between these
communication forms, and 2) whether such differences persist even when verbal
phrases are translated accurately into the intended numerical meaning. By implementing
a laboratory experiment, we show that individuals place significantly lower values
on uncertain options with medium to high likelihoods when uncertainty is communicated
verbally rather than numerically. This effect may lead to less rational decisions
under verbal communication, particularly at high likelihoods. Those results remain
consistent even if individuals translate verbal uncertainty correctly into the
intended numerical uncertainty, implying that a biased behavioral response is
not only induced by miscommunication. Instead, ambiguity about the exact meaning
of a verbal phrase interferes with decision-making even beyond potential mistranslations.
These findings tie in with previous research on ambiguity aversion, which has
predominantly operationalized ambiguity through numerical ranges rather than verbal
phrases. Based on our findings we conclude that managers should communicate uncertainty
numerically, as verbal communication can unintentionally influence the decision-making
process of employees.'
author:
- first_name: Robin
full_name: Bodenberger, Robin
last_name: Bodenberger
- first_name: Kirsten
full_name: Thommes, Kirsten
id: '72497'
last_name: Thommes
citation:
ama: Bodenberger R, Thommes K. Words or Numbers? How Framing Uncertainties Affects
Risk Assessment and Decision-Making. Published online 2025.
apa: Bodenberger, R., & Thommes, K. (2025). Words or Numbers? How Framing
Uncertainties Affects Risk Assessment and Decision-Making.
bibtex: '@article{Bodenberger_Thommes_2025, title={Words or Numbers? How Framing
Uncertainties Affects Risk Assessment and Decision-Making}, author={Bodenberger,
Robin and Thommes, Kirsten}, year={2025} }'
chicago: Bodenberger, Robin, and Kirsten Thommes. “Words or Numbers? How Framing
Uncertainties Affects Risk Assessment and Decision-Making,” 2025.
ieee: R. Bodenberger and K. Thommes, “Words or Numbers? How Framing Uncertainties
Affects Risk Assessment and Decision-Making.” 2025.
mla: Bodenberger, Robin, and Kirsten Thommes. Words or Numbers? How Framing Uncertainties
Affects Risk Assessment and Decision-Making. 2025.
short: R. Bodenberger, K. Thommes, (2025).
date_created: 2026-01-28T09:52:39Z
date_updated: 2026-01-28T09:53:52Z
department:
- _id: '178'
- _id: '184'
language:
- iso: eng
status: public
title: Words or Numbers? How Framing Uncertainties Affects Risk Assessment and Decision-Making
type: preprint
user_id: '72497'
year: '2025'
...
---
_id: '63783'
author:
- first_name: Kirsten
full_name: Thommes, Kirsten
id: '72497'
last_name: Thommes
- first_name: Miro
full_name: Mehic, Miro
id: '56915'
last_name: Mehic
citation:
ama: Thommes K, Mehic M. Foreign Language Use, Attribution Error, and Newcomer Integration.
Published online 2025.
apa: Thommes, K., & Mehic, M. (2025). Foreign Language Use, Attribution Error,
and Newcomer Integration. Elsevier BV.
bibtex: '@article{Thommes_Mehic_2025, title={Foreign Language Use, Attribution Error,
and Newcomer Integration}, publisher={Elsevier BV}, author={Thommes, Kirsten and
Mehic, Miro}, year={2025} }'
chicago: Thommes, Kirsten, and Miro Mehic. “Foreign Language Use, Attribution Error,
and Newcomer Integration.” Elsevier BV, 2025.
ieee: K. Thommes and M. Mehic, “Foreign Language Use, Attribution Error, and Newcomer
Integration.” Elsevier BV, 2025.
mla: Thommes, Kirsten, and Miro Mehic. Foreign Language Use, Attribution Error,
and Newcomer Integration. Elsevier BV, 2025.
short: K. Thommes, M. Mehic, (2025).
date_created: 2026-01-28T09:54:44Z
date_updated: 2026-01-28T09:54:54Z
department:
- _id: '178'
- _id: '184'
language:
- iso: eng
publication_status: published
publisher: Elsevier BV
status: public
title: Foreign Language Use, Attribution Error, and Newcomer Integration
type: preprint
user_id: '72497'
year: '2025'
...
---
_id: '58939'
author:
- first_name: Jaroslaw
full_name: Kornowicz, Jaroslaw
id: '44029'
last_name: Kornowicz
orcid: 0000-0002-5654-9911
- first_name: Kirsten
full_name: Thommes, Kirsten
id: '72497'
last_name: Thommes
citation:
ama: Kornowicz J, Thommes K. Algorithm, expert, or both? Evaluating the role of
feature selection methods on user preferences and reliance. Plos One. Published
online 2025. doi:10.1371/journal.pone.0318874
apa: Kornowicz, J., & Thommes, K. (2025). Algorithm, expert, or both? Evaluating
the role of feature selection methods on user preferences and reliance. Plos
One. https://doi.org/10.1371/journal.pone.0318874
bibtex: '@article{Kornowicz_Thommes_2025, title={Algorithm, expert, or both? Evaluating
the role of feature selection methods on user preferences and reliance}, DOI={10.1371/journal.pone.0318874},
journal={Plos One}, author={Kornowicz, Jaroslaw and Thommes, Kirsten}, year={2025}
}'
chicago: Kornowicz, Jaroslaw, and Kirsten Thommes. “Algorithm, Expert, or Both?
Evaluating the Role of Feature Selection Methods on User Preferences and Reliance.”
Plos One, 2025. https://doi.org/10.1371/journal.pone.0318874.
ieee: 'J. Kornowicz and K. Thommes, “Algorithm, expert, or both? Evaluating the
role of feature selection methods on user preferences and reliance,” Plos One,
2025, doi: 10.1371/journal.pone.0318874.'
mla: Kornowicz, Jaroslaw, and Kirsten Thommes. “Algorithm, Expert, or Both? Evaluating
the Role of Feature Selection Methods on User Preferences and Reliance.” Plos
One, 2025, doi:10.1371/journal.pone.0318874.
short: J. Kornowicz, K. Thommes, Plos One (2025).
date_created: 2025-03-08T12:09:50Z
date_updated: 2025-03-14T19:24:56Z
department:
- _id: '178'
- _id: '184'
doi: 10.1371/journal.pone.0318874
language:
- iso: eng
project:
- _id: '125'
name: 'TRR 318 - C2: TRR 318 - Subproject C2'
publication: Plos One
status: public
title: Algorithm, expert, or both? Evaluating the role of feature selection methods
on user preferences and reliance
type: journal_article
user_id: '72497'
year: '2025'
...
---
_id: '60280'
author:
- first_name: Julian
full_name: Heinovski, Julian
last_name: Heinovski
- first_name: Doǧanalp
full_name: Ergenç, Doǧanalp
last_name: Ergenç
- first_name: Kirsten
full_name: Thommes, Kirsten
id: '72497'
last_name: Thommes
- first_name: Falko
full_name: Dressler, Falko
last_name: Dressler
citation:
ama: 'Heinovski J, Ergenç D, Thommes K, Dressler F. Incentive-Based Platoon Formation:
Optimizing the Personal Benefit for Drivers. IEEE Open Journal of Intelligent
Transportation Systems. Published online 2025:1-1. doi:10.1109/ojits.2025.3580464'
apa: 'Heinovski, J., Ergenç, D., Thommes, K., & Dressler, F. (2025). Incentive-Based
Platoon Formation: Optimizing the Personal Benefit for Drivers. IEEE Open Journal
of Intelligent Transportation Systems, 1–1. https://doi.org/10.1109/ojits.2025.3580464'
bibtex: '@article{Heinovski_Ergenç_Thommes_Dressler_2025, title={Incentive-Based
Platoon Formation: Optimizing the Personal Benefit for Drivers}, DOI={10.1109/ojits.2025.3580464},
journal={IEEE Open Journal of Intelligent Transportation Systems}, publisher={Institute
of Electrical and Electronics Engineers (IEEE)}, author={Heinovski, Julian and
Ergenç, Doǧanalp and Thommes, Kirsten and Dressler, Falko}, year={2025}, pages={1–1}
}'
chicago: 'Heinovski, Julian, Doǧanalp Ergenç, Kirsten Thommes, and Falko Dressler.
“Incentive-Based Platoon Formation: Optimizing the Personal Benefit for Drivers.”
IEEE Open Journal of Intelligent Transportation Systems, 2025, 1–1. https://doi.org/10.1109/ojits.2025.3580464.'
ieee: 'J. Heinovski, D. Ergenç, K. Thommes, and F. Dressler, “Incentive-Based Platoon
Formation: Optimizing the Personal Benefit for Drivers,” IEEE Open Journal
of Intelligent Transportation Systems, pp. 1–1, 2025, doi: 10.1109/ojits.2025.3580464.'
mla: 'Heinovski, Julian, et al. “Incentive-Based Platoon Formation: Optimizing the
Personal Benefit for Drivers.” IEEE Open Journal of Intelligent Transportation
Systems, Institute of Electrical and Electronics Engineers (IEEE), 2025, pp.
1–1, doi:10.1109/ojits.2025.3580464.'
short: J. Heinovski, D. Ergenç, K. Thommes, F. Dressler, IEEE Open Journal of Intelligent
Transportation Systems (2025) 1–1.
date_created: 2025-06-18T07:58:33Z
date_updated: 2025-06-18T07:59:07Z
department:
- _id: '178'
- _id: '184'
doi: 10.1109/ojits.2025.3580464
language:
- iso: eng
page: 1-1
publication: IEEE Open Journal of Intelligent Transportation Systems
publication_identifier:
issn:
- 2687-7813
publication_status: published
publisher: Institute of Electrical and Electronics Engineers (IEEE)
status: public
title: 'Incentive-Based Platoon Formation: Optimizing the Personal Benefit for Drivers'
type: journal_article
user_id: '72497'
year: '2025'
...