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By employing state-of-the-art stochastic frontier efficiency measures to capture a bank’s operational efficiency, we take a look at the bank customers’ perspective and demonstrate the extent to which bor-rowers benefit from cost-efficient banking. 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Co-management of purchasing and marketing: Why, when and how? <i>Industrial Marketing Management</i>. 2016:27--36.","bibtex":"@article{Wagner_Eggert_2016, title={Co-management of purchasing and marketing: Why, when and how?}, journal={Industrial Marketing Management}, author={Wagner, Stephan M and Eggert, Andreas}, year={2016}, pages={27--36} }"},"publication":"Industrial Marketing Management","date_created":"2018-10-25T08:49:39Z","department":[{"_id":"180"}],"type":"journal_article","author":[{"last_name":"Wagner","first_name":"Stephan M","full_name":"Wagner, Stephan M"},{"first_name":"Andreas","last_name":"Eggert","full_name":"Eggert, Andreas"}],"title":"Co-management of purchasing and marketing: Why, when and how?","year":"2016","status":"public","date_updated":"2022-01-06T07:01:27Z","_id":"4845","page":"27--36","user_id":"57352"},{"_id":"4870","user_id":"69384","year":"2016","status":"public","title":"Verantwortung macht Sinn: Corporate Social Responsibility","author":[{"first_name":"René","last_name":"Fahr","full_name":"Fahr, René"}],"date_updated":"2022-01-06T07:01:28Z","date_created":"2018-10-26T06:44:26Z","type":"journal_article","department":[{"_id":"178"},{"_id":"179"}],"publication":"Personnel Quarterly Vol. 4","citation":{"bibtex":"@article{Fahr_2016, title={Verantwortung macht Sinn: Corporate Social Responsibility}, journal={Personnel Quarterly Vol. 4}, author={Fahr, René}, year={2016} }","ama":"Fahr R. 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Verantwortung macht Sinn: Corporate Social Responsibility. <i>Personnel Quarterly Vol. 4</i>."}},{"intvolume":"        69","article_type":"original","date_updated":"2022-01-06T07:01:30Z","publication_status":"published","author":[{"full_name":"Paluch, Stefanie","last_name":"Paluch","first_name":"Stefanie"},{"id":"36392","full_name":"Wünderlich, Nancy","first_name":"Nancy","last_name":"Wünderlich"}],"year":"2016","title":"Contrasting Risk Perceptions of Technology-Based Service Innovations in Inter-Organizational Settings.","language":[{"iso":"eng"}],"abstract":[{"lang":"eng","text":"Despite the rapid growth and potential of technology-based services, managers' greatest challenges are gaining customer acceptance and increasing usage of these new innovative services. In the B2C field, studies of self-service technology show that perceived risk is an important factor influencing the use of service technology. Though prior research explores different risk types that emerge in consumer settings, risk perception in the B2B setting lacks a detailed examination of different risk types influencing technology-based service adoption. Data from 49 qualitative interviews with providers and customers in two different B2B industries inform this study. The findings emphasize the importance of functional and financial risks in a B2B context and show that business customers' personal and psychological fears hinder their use of technology-based services. Results highlight differences in risk perception and evaluation between customers and providers."}],"issue":"7","publication":"Journal of business Research","department":[{"_id":"178"},{"_id":"181"}],"type":"journal_article","keyword":["Risk perception","Technology-based service innovations","Business-to-business context","Interview study","Risk categories","Smart service"],"date_created":"2018-10-26T10:20:07Z","status":"public","volume":69,"user_id":"37741","publisher":"Elsevier","_id":"4951","page":"2424--2431","citation":{"apa":"Paluch, S., &#38; Wünderlich, N. (2016). Contrasting Risk Perceptions of Technology-Based Service Innovations in Inter-Organizational Settings. <i>Journal of Business Research</i>, <i>69</i>(7), 2424--2431.","ieee":"S. Paluch and N. Wünderlich, “Contrasting Risk Perceptions of Technology-Based Service Innovations in Inter-Organizational Settings.,” <i>Journal of business Research</i>, vol. 69, no. 7, pp. 2424--2431, 2016.","short":"S. Paluch, N. Wünderlich, Journal of Business Research 69 (2016) 2424--2431.","chicago":"Paluch, Stefanie, and Nancy Wünderlich. “Contrasting Risk Perceptions of Technology-Based Service Innovations in Inter-Organizational Settings.” <i>Journal of Business Research</i> 69, no. 7 (2016): 2424--2431.","mla":"Paluch, Stefanie, and Nancy Wünderlich. “Contrasting Risk Perceptions of Technology-Based Service Innovations in Inter-Organizational Settings.” <i>Journal of Business Research</i>, vol. 69, no. 7, Elsevier, 2016, pp. 2424--2431.","ama":"Paluch S, Wünderlich N. Contrasting Risk Perceptions of Technology-Based Service Innovations in Inter-Organizational Settings. <i>Journal of business Research</i>. 2016;69(7):2424--2431.","bibtex":"@article{Paluch_Wünderlich_2016, title={Contrasting Risk Perceptions of Technology-Based Service Innovations in Inter-Organizational Settings.}, volume={69}, number={7}, journal={Journal of business Research}, publisher={Elsevier}, author={Paluch, Stefanie and Wünderlich, Nancy}, year={2016}, pages={2424--2431} }"}},{"type":"journal_article","department":[{"_id":"178"},{"_id":"184"}],"date_created":"2018-10-29T08:40:21Z","publication":"Social science research","citation":{"mla":"Born, Marieke, et al. “Peer Influence on Protest Participation: Communication and Trust between Co-Workers as Inhibitors or Facilitators of Mobilization.” <i>Social Science Research</i>, 2016, pp. 58--72.","apa":"Born, M., Akkerman, A., &#38; Thommes, K. (2016). Peer influence on protest participation: Communication and trust between co-workers as inhibitors or facilitators of mobilization. <i>Social Science Research</i>, 58--72.","ieee":"M. Born, A. Akkerman, and K. Thommes, “Peer influence on protest participation: Communication and trust between co-workers as inhibitors or facilitators of mobilization,” <i>Social science research</i>, pp. 58--72, 2016.","chicago":"Born, Marieke, Agnes Akkerman, and Kirsten Thommes. “Peer Influence on Protest Participation: Communication and Trust between Co-Workers as Inhibitors or Facilitators of Mobilization.” <i>Social Science Research</i>, 2016, 58--72.","ama":"Born M, Akkerman A, Thommes K. Peer influence on protest participation: Communication and trust between co-workers as inhibitors or facilitators of mobilization. <i>Social science research</i>. 2016:58--72.","short":"M. Born, A. Akkerman, K. Thommes, Social Science Research (2016) 58--72.","bibtex":"@article{Born_Akkerman_Thommes_2016, title={Peer influence on protest participation: Communication and trust between co-workers as inhibitors or facilitators of mobilization}, journal={Social science research}, author={Born, Marieke and Akkerman, Agnes and Thommes, Kirsten}, year={2016}, pages={58--72} }"},"user_id":"69384","page":"58--72","_id":"4967","date_updated":"2022-01-06T07:01:31Z","year":"2016","status":"public","title":"Peer influence on protest participation: Communication and trust between co-workers as inhibitors or facilitators of mobilization","author":[{"last_name":"Born","first_name":"Marieke","full_name":"Born, Marieke"},{"full_name":"Akkerman, Agnes","last_name":"Akkerman","first_name":"Agnes"},{"full_name":"Thommes, Kirsten","first_name":"Kirsten","last_name":"Thommes","id":"72497"}]},{"user_id":"69384","page":"13754","_id":"4988","date_updated":"2022-01-06T07:01:33Z","status":"public","year":"2016","title":"Elements of Organizational Identity and the Role of a Firm’s History","author":[{"id":"72497","first_name":"Kirsten","last_name":"Thommes","full_name":"Thommes, Kirsten"},{"last_name":"Oertel","first_name":"Simon","full_name":"Oertel, Simon"}],"type":"conference","department":[{"_id":"178"},{"_id":"184"}],"date_created":"2018-10-29T10:50:37Z","issue":"1","publication":"Academy of Management Proceedings","citation":{"chicago":"Thommes, Kirsten, and Simon Oertel. “Elements of Organizational Identity and the Role of a Firm’s History.” In <i>Academy of Management Proceedings</i>, 13754, 2016.","short":"K. Thommes, S. Oertel, in: Academy of Management Proceedings, 2016, p. 13754.","apa":"Thommes, K., &#38; Oertel, S. (2016). Elements of Organizational Identity and the Role of a Firm’s History. In <i>Academy of Management Proceedings</i> (p. 13754).","ieee":"K. Thommes and S. Oertel, “Elements of Organizational Identity and the Role of a Firm’s History,” in <i>Academy of Management Proceedings</i>, 2016, no. 1, p. 13754.","ama":"Thommes K, Oertel S. Elements of Organizational Identity and the Role of a Firm’s History. 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Entrepreneurial activity-The impact of childhood. In <i>Academy of Management Proceedings</i> (p. 13740).","ieee":"K. Thommes, “Entrepreneurial activity-The impact of childhood,” in <i>Academy of Management Proceedings</i>, 2016, no. 1, p. 13740.","chicago":"Thommes, Kirsten. “Entrepreneurial Activity-The Impact of Childhood.” In <i>Academy of Management Proceedings</i>, 13740, 2016.","short":"K. Thommes, in: Academy of Management Proceedings, 2016, p. 13740.","mla":"Thommes, Kirsten. “Entrepreneurial Activity-The Impact of Childhood.” <i>Academy of Management Proceedings</i>, no. 1, 2016, p. 13740.","ama":"Thommes K. Entrepreneurial activity-The impact of childhood. 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Palmatier. “Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects.” <i>Journal of the Academy of Marketing Science</i> 44, no. 1 (2016): 88–107.","short":"L. Steinhoff, R.W. Palmatier, Journal of the Academy of Marketing Science 44 (2016) 88–107.","apa":"Steinhoff, L., &#38; Palmatier, R. W. (2016). Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects. <i>Journal of the Academy of Marketing Science</i>, <i>44</i>(1), 88–107.","ieee":"L. Steinhoff and R. W. Palmatier, “Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects,” <i>Journal of the Academy of Marketing Science</i>, vol. 44, no. 1, pp. 88–107, 2016.","ama":"Steinhoff L, Palmatier RW. 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