--- _id: '20870' abstract: - lang: eng text: This study shows how venture capital investors can identify potential biases in multi-year management forecasts before an investment decision and derive significantly more accurate failure predictions. By advancing a cross-sectional projection method developed by prior research and using firm-specific information in financial statements and business plans, we derive benchmarks for management revenue forecasts. With these benchmarks, we estimate forecast errors as an a priori measure of biased expectations. Using this measure for our proprietary dataset on venture-backed start-ups in Germany, we find evidence of substantial upward forecast biases. We uncover that firms with large forecast errors fail significantly more often than do less biased entrepreneurs in years following the investment. Overall, our results highlight the implications of excessive optimism and overconfidence in entrepreneurial environments and emphasize the relevance of accounting information and business plans for venture capital investment decisions. author: - first_name: Sönke full_name: Sievers, Sönke id: '46447' last_name: Sievers - first_name: Christopher Frederik full_name: Mokwa, Christopher Frederik last_name: Mokwa citation: ama: Sievers S, Mokwa CF. The Relevance of Biases in Management Forecasts for Failure Prediction in Venture Capital Investments.; 2012. doi:10.2139/ssrn.2100501 apa: Sievers, S., & Mokwa, C. F. (2012). The Relevance of Biases in Management Forecasts for Failure Prediction in Venture Capital Investments. https://doi.org/10.2139/ssrn.2100501 bibtex: '@book{Sievers_Mokwa_2012, title={The Relevance of Biases in Management Forecasts for Failure Prediction in Venture Capital Investments}, DOI={10.2139/ssrn.2100501}, author={Sievers, Sönke and Mokwa, Christopher Frederik}, year={2012} }' chicago: Sievers, Sönke, and Christopher Frederik Mokwa. The Relevance of Biases in Management Forecasts for Failure Prediction in Venture Capital Investments, 2012. https://doi.org/10.2139/ssrn.2100501. ieee: S. Sievers and C. F. Mokwa, The Relevance of Biases in Management Forecasts for Failure Prediction in Venture Capital Investments. 2012. mla: Sievers, Sönke, and Christopher Frederik Mokwa. The Relevance of Biases in Management Forecasts for Failure Prediction in Venture Capital Investments. 2012, doi:10.2139/ssrn.2100501. short: S. Sievers, C.F. Mokwa, The Relevance of Biases in Management Forecasts for Failure Prediction in Venture Capital Investments, 2012. date_created: 2021-01-05T11:59:50Z date_updated: 2022-01-06T06:54:41Z department: - _id: '275' doi: 10.2139/ssrn.2100501 extern: '1' jel: - G24 - G32 - M13 - M41 keyword: - Management forecast biases - cross-sectional projection models - venture-backed start-ups - failure prediction - overoptimism - overconfidence language: - iso: eng main_file_link: - url: https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2100501 page: '31' publication_status: published status: public title: The Relevance of Biases in Management Forecasts for Failure Prediction in Venture Capital Investments type: working_paper user_id: '46447' year: '2012' ... --- _id: '2249' abstract: - lang: eng text: "The phenomenon that groups or people work together when they face an opponent,\r\nalthough they have little in common otherwise, has been termed the \"common enemy\r\neffect\". We study a model of network formation, where players can use links to build\r\na network, knowing that they are facing a common enemy who can disrupt the links\r\nwithin the network, and whose goal it is to minimize the sum of the benefits of the\r\nnetwork. We find that introducing a common enemy can lead to the formation of\r\nstable and efficient networks as well as fragmented networks and the empty network." author: - first_name: Britta full_name: Hoyer, Britta id: '42447' last_name: Hoyer - first_name: Kris full_name: De Jaegher, Kris last_name: De Jaegher citation: ama: Hoyer B, De Jaegher K. Network Disruption and the Common Enemy Effect. Vol 12-06.; 2012. apa: Hoyer, B., & De Jaegher, K. (2012). Network Disruption and the Common Enemy Effect (Vol. 12–06). bibtex: '@book{Hoyer_De Jaegher_2012, series={TKI Working Paper Series}, title={Network Disruption and the Common Enemy Effect}, volume={12–06}, author={Hoyer, Britta and De Jaegher, Kris}, year={2012}, collection={TKI Working Paper Series} }' chicago: Hoyer, Britta, and Kris De Jaegher. Network Disruption and the Common Enemy Effect. Vol. 12–06. TKI Working Paper Series, 2012. ieee: B. Hoyer and K. De Jaegher, Network Disruption and the Common Enemy Effect, vol. 12–06. 2012. mla: Hoyer, Britta, and Kris De Jaegher. Network Disruption and the Common Enemy Effect. Vol. 12–06, 2012. short: B. Hoyer, K. De Jaegher, Network Disruption and the Common Enemy Effect, 2012. date_created: 2018-04-06T07:44:14Z date_updated: 2022-01-06T06:55:34Z department: - _id: '280' - _id: '475' main_file_link: - open_access: '1' url: https://www.uu.nl/en/files/rebousedp201212062pdf oa: '1' series_title: TKI Working Paper Series status: public title: Network Disruption and the Common Enemy Effect type: working_paper user_id: '42447' volume: 12-06 year: '2012' ... --- _id: '22920' author: - first_name: Thomas full_name: Gries, Thomas id: '186' last_name: Gries - first_name: Ulrich full_name: Prior, Ulrich last_name: Prior - first_name: Caren full_name: Sureth-Sloane, Caren id: '530' last_name: Sureth-Sloane citation: ama: Gries T, Prior U, Sureth-Sloane C. A Tax Paradox for Investment Decisions under Uncertainty. Journal of Public Economic Theory. 2012;14(3):521-545. doi:10.1007/BF03342734 apa: Gries, T., Prior, U., & Sureth-Sloane, C. (2012). A Tax Paradox for Investment Decisions under Uncertainty. Journal of Public Economic Theory, 14(3), 521–545. https://doi.org/10.1007/BF03342734 bibtex: '@article{Gries_Prior_Sureth-Sloane_2012, title={A Tax Paradox for Investment Decisions under Uncertainty}, volume={14}, DOI={10.1007/BF03342734}, number={3}, journal={Journal of Public Economic Theory}, author={Gries, Thomas and Prior, Ulrich and Sureth-Sloane, Caren}, year={2012}, pages={521–545} }' chicago: 'Gries, Thomas, Ulrich Prior, and Caren Sureth-Sloane. “A Tax Paradox for Investment Decisions under Uncertainty.” Journal of Public Economic Theory 14, no. 3 (2012): 521–45. https://doi.org/10.1007/BF03342734.' ieee: T. Gries, U. Prior, and C. Sureth-Sloane, “A Tax Paradox for Investment Decisions under Uncertainty,” Journal of Public Economic Theory, vol. 14, no. 3, pp. 521–545, 2012. mla: Gries, Thomas, et al. “A Tax Paradox for Investment Decisions under Uncertainty.” Journal of Public Economic Theory, vol. 14, no. 3, 2012, pp. 521–45, doi:10.1007/BF03342734. short: T. Gries, U. Prior, C. Sureth-Sloane, Journal of Public Economic Theory 14 (2012) 521–545. date_created: 2021-08-02T12:15:47Z date_updated: 2022-01-06T06:55:43Z department: - _id: '187' doi: 10.1007/BF03342734 intvolume: ' 14' issue: '3' language: - iso: eng page: 521-545 publication: Journal of Public Economic Theory publication_status: published status: public title: A Tax Paradox for Investment Decisions under Uncertainty type: journal_article user_id: '68751' volume: 14 year: '2012' ... --- _id: '7739' author: - first_name: A full_name: Eggert, A last_name: Eggert - first_name: I full_name: Garnefeld, I last_name: Garnefeld - first_name: L full_name: Steinhoff, L last_name: Steinhoff citation: ama: 'Eggert A, Garnefeld I, Steinhoff L. The Bright and Dark Side of Endowed Status in Hierarchical Loyalty Programs. In: 2012 AMA Summer Marketing Educators’ Proceedings. ; 2012.' apa: Eggert, A., Garnefeld, I., & Steinhoff, L. (2012). The Bright and Dark Side of Endowed Status in Hierarchical Loyalty Programs. In 2012 AMA Summer Marketing Educators’ Proceedings. bibtex: '@inproceedings{Eggert_Garnefeld_Steinhoff_2012, title={The Bright and Dark Side of Endowed Status in Hierarchical Loyalty Programs}, booktitle={2012 AMA Summer Marketing Educators’ Proceedings}, author={Eggert, A and Garnefeld, I and Steinhoff, L}, year={2012} }' chicago: Eggert, A, I Garnefeld, and L Steinhoff. “The Bright and Dark Side of Endowed Status in Hierarchical Loyalty Programs.” In 2012 AMA Summer Marketing Educators’ Proceedings, 2012. ieee: A. Eggert, I. Garnefeld, and L. Steinhoff, “The Bright and Dark Side of Endowed Status in Hierarchical Loyalty Programs,” in 2012 AMA Summer Marketing Educators’ Proceedings, 2012. mla: Eggert, A., et al. “The Bright and Dark Side of Endowed Status in Hierarchical Loyalty Programs.” 2012 AMA Summer Marketing Educators’ Proceedings, 2012. short: 'A. Eggert, I. Garnefeld, L. Steinhoff, in: 2012 AMA Summer Marketing Educators’ Proceedings, 2012.' date_created: 2019-02-18T10:50:10Z date_updated: 2022-01-06T07:03:45Z department: - _id: '19' - _id: '180' language: - iso: eng publication: 2012 AMA Summer Marketing Educators' Proceedings status: public title: The Bright and Dark Side of Endowed Status in Hierarchical Loyalty Programs type: conference user_id: '57352' year: '2012' ... --- _id: '7740' author: - first_name: I full_name: Garnefeld, I last_name: Garnefeld - first_name: E full_name: Münkhoff, E last_name: Münkhoff - first_name: A full_name: Bruns, A last_name: Bruns citation: ama: 'Garnefeld I, Münkhoff E, Bruns A. I thought it was all over and now it is back again – Customer reactions to time extensions of sales promotions. In: 2012 AMA Summer Marketing Educators’ Proceedings. ; 2012.' apa: Garnefeld, I., Münkhoff, E., & Bruns, A. (2012). I thought it was all over and now it is back again – Customer reactions to time extensions of sales promotions. In 2012 AMA Summer Marketing Educators’ Proceedings. bibtex: '@inproceedings{Garnefeld_Münkhoff_Bruns_2012, title={I thought it was all over and now it is back again – Customer reactions to time extensions of sales promotions}, booktitle={2012 AMA Summer Marketing Educators’ Proceedings}, author={Garnefeld, I and Münkhoff, E and Bruns, A}, year={2012} }' chicago: Garnefeld, I, E Münkhoff, and A Bruns. “I Thought It Was All over and Now It Is Back Again – Customer Reactions to Time Extensions of Sales Promotions.” In 2012 AMA Summer Marketing Educators’ Proceedings, 2012. ieee: I. Garnefeld, E. Münkhoff, and A. Bruns, “I thought it was all over and now it is back again – Customer reactions to time extensions of sales promotions,” in 2012 AMA Summer Marketing Educators’ Proceedings, 2012. mla: Garnefeld, I., et al. “I Thought It Was All over and Now It Is Back Again – Customer Reactions to Time Extensions of Sales Promotions.” 2012 AMA Summer Marketing Educators’ Proceedings, 2012. short: 'I. Garnefeld, E. Münkhoff, A. Bruns, in: 2012 AMA Summer Marketing Educators’ Proceedings, 2012.' date_created: 2019-02-18T10:51:55Z date_updated: 2022-01-06T07:03:45Z department: - _id: '19' - _id: '180' language: - iso: eng publication: 2012 AMA Summer Marketing Educators’ Proceedings status: public title: I thought it was all over and now it is back again – Customer reactions to time extensions of sales promotions type: conference user_id: '57352' year: '2012' ... --- _id: '7741' author: - first_name: A full_name: Eggert, A last_name: Eggert - first_name: M full_name: Steiner, M last_name: Steiner - first_name: W full_name: Ulaga, W last_name: Ulaga - first_name: K full_name: Backhaus, K last_name: Backhaus citation: ama: 'Eggert A, Steiner M, Ulaga W, Backhaus K. Capturing the Value of Hybrid Offerings: The Impact of the Price Presentation Format. In: Proceedings of the 2012 ISBM Academic Workshop. ; 2012.' apa: 'Eggert, A., Steiner, M., Ulaga, W., & Backhaus, K. (2012). Capturing the Value of Hybrid Offerings: The Impact of the Price Presentation Format. In Proceedings of the 2012 ISBM Academic Workshop.' bibtex: '@inproceedings{Eggert_Steiner_Ulaga_Backhaus_2012, title={Capturing the Value of Hybrid Offerings: The Impact of the Price Presentation Format}, booktitle={Proceedings of the 2012 ISBM Academic Workshop}, author={Eggert, A and Steiner, M and Ulaga, W and Backhaus, K}, year={2012} }' chicago: 'Eggert, A, M Steiner, W Ulaga, and K Backhaus. “Capturing the Value of Hybrid Offerings: The Impact of the Price Presentation Format.” In Proceedings of the 2012 ISBM Academic Workshop, 2012.' ieee: 'A. Eggert, M. Steiner, W. Ulaga, and K. Backhaus, “Capturing the Value of Hybrid Offerings: The Impact of the Price Presentation Format,” in Proceedings of the 2012 ISBM Academic Workshop, 2012.' mla: 'Eggert, A., et al. “Capturing the Value of Hybrid Offerings: The Impact of the Price Presentation Format.” Proceedings of the 2012 ISBM Academic Workshop, 2012.' short: 'A. Eggert, M. Steiner, W. Ulaga, K. Backhaus, in: Proceedings of the 2012 ISBM Academic Workshop, 2012.' date_created: 2019-02-18T11:03:13Z date_updated: 2022-01-06T07:03:45Z department: - _id: '19' - _id: '180' language: - iso: eng publication: Proceedings of the 2012 ISBM Academic Workshop status: public title: 'Capturing the Value of Hybrid Offerings: The Impact of the Price Presentation Format' type: conference user_id: '57352' year: '2012' ... --- _id: '7742' author: - first_name: T full_name: Ritter, T last_name: Ritter - first_name: A full_name: Eggert, A last_name: Eggert citation: ama: 'Ritter T, Eggert A. Dispersion of Market Activities: A Configurational Approach. In: Proceedings of the 2012 ISBM Academic Workshop. ; 2012.' apa: 'Ritter, T., & Eggert, A. (2012). Dispersion of Market Activities: A Configurational Approach. In Proceedings of the 2012 ISBM Academic Workshop.' bibtex: '@inproceedings{Ritter_Eggert_2012, title={Dispersion of Market Activities: A Configurational Approach}, booktitle={Proceedings of the 2012 ISBM Academic Workshop}, author={Ritter, T and Eggert, A}, year={2012} }' chicago: 'Ritter, T, and A Eggert. “Dispersion of Market Activities: A Configurational Approach.” In Proceedings of the 2012 ISBM Academic Workshop, 2012.' ieee: 'T. Ritter and A. Eggert, “Dispersion of Market Activities: A Configurational Approach,” in Proceedings of the 2012 ISBM Academic Workshop, 2012.' mla: 'Ritter, T., and A. Eggert. “Dispersion of Market Activities: A Configurational Approach.” Proceedings of the 2012 ISBM Academic Workshop, 2012.' short: 'T. Ritter, A. Eggert, in: Proceedings of the 2012 ISBM Academic Workshop, 2012.' date_created: 2019-02-18T11:04:53Z date_updated: 2022-01-06T07:03:45Z department: - _id: '19' - _id: '180' language: - iso: eng publication: Proceedings of the 2012 ISBM Academic Workshop status: public title: 'Dispersion of Market Activities: A Configurational Approach' type: conference user_id: '57352' year: '2012' ... --- _id: '7743' author: - first_name: A full_name: Eggert, A last_name: Eggert - first_name: E full_name: Münkhoff, E last_name: Münkhoff - first_name: C full_name: Thiesbrummel, C last_name: Thiesbrummel citation: ama: 'Eggert A, Münkhoff E, Thiesbrummel C. Growing with Industrial Services - A Configurational Approach. In: 2012 AMA Winter Marketing Educators’ Proceedings. ; 2012.' apa: Eggert, A., Münkhoff, E., & Thiesbrummel, C. (2012). Growing with Industrial Services - A Configurational Approach. In 2012 AMA Winter Marketing Educators’ Proceedings. bibtex: '@inproceedings{Eggert_Münkhoff_Thiesbrummel_2012, title={Growing with Industrial Services - A Configurational Approach}, booktitle={2012 AMA Winter Marketing Educators’ Proceedings}, author={Eggert, A and Münkhoff, E and Thiesbrummel, C}, year={2012} }' chicago: Eggert, A, E Münkhoff, and C Thiesbrummel. “Growing with Industrial Services - A Configurational Approach.” In 2012 AMA Winter Marketing Educators’ Proceedings, 2012. ieee: A. Eggert, E. Münkhoff, and C. Thiesbrummel, “Growing with Industrial Services - A Configurational Approach,” in 2012 AMA Winter Marketing Educators’ Proceedings, 2012. mla: Eggert, A., et al. “Growing with Industrial Services - A Configurational Approach.” 2012 AMA Winter Marketing Educators’ Proceedings, 2012. short: 'A. Eggert, E. Münkhoff, C. Thiesbrummel, in: 2012 AMA Winter Marketing Educators’ Proceedings, 2012.' date_created: 2019-02-18T11:07:49Z date_updated: 2022-01-06T07:03:45Z department: - _id: '19' - _id: '180' language: - iso: eng publication: 2012 AMA Winter Marketing Educators' Proceedings status: public title: Growing with Industrial Services - A Configurational Approach type: conference user_id: '57352' year: '2012' ... --- _id: '7744' author: - first_name: A full_name: Eggert, A last_name: Eggert - first_name: I full_name: Garnefeld, I last_name: Garnefeld - first_name: L full_name: Steinhoff, L last_name: Steinhoff citation: ama: 'Eggert A, Garnefeld I, Steinhoff L. Endowed Status in Hierarchical Loyalty Programs. In: 2012 AMA Winter Marketing Educators’ Proceedings. ; 2012.' apa: Eggert, A., Garnefeld, I., & Steinhoff, L. (2012). Endowed Status in Hierarchical Loyalty Programs. In 2012 AMA Winter Marketing Educators’ Proceedings. bibtex: '@inproceedings{Eggert_Garnefeld_Steinhoff_2012, title={Endowed Status in Hierarchical Loyalty Programs}, booktitle={2012 AMA Winter Marketing Educators’ Proceedings}, author={Eggert, A and Garnefeld, I and Steinhoff, L}, year={2012} }' chicago: Eggert, A, I Garnefeld, and L Steinhoff. “Endowed Status in Hierarchical Loyalty Programs.” In 2012 AMA Winter Marketing Educators’ Proceedings, 2012. ieee: A. Eggert, I. Garnefeld, and L. Steinhoff, “Endowed Status in Hierarchical Loyalty Programs,” in 2012 AMA Winter Marketing Educators’ Proceedings, 2012. mla: Eggert, A., et al. “Endowed Status in Hierarchical Loyalty Programs.” 2012 AMA Winter Marketing Educators’ Proceedings, 2012. short: 'A. Eggert, I. Garnefeld, L. Steinhoff, in: 2012 AMA Winter Marketing Educators’ Proceedings, 2012.' date_created: 2019-02-18T11:10:10Z date_updated: 2022-01-06T07:03:45Z department: - _id: '19' - _id: '180' language: - iso: eng publication: 2012 AMA Winter Marketing Educators' Proceedings status: public title: Endowed Status in Hierarchical Loyalty Programs type: conference user_id: '57352' year: '2012' ... --- _id: '7745' author: - first_name: I full_name: Garnefeld, I last_name: Garnefeld - first_name: S full_name: Helm, S last_name: Helm - first_name: A full_name: Eggert, A last_name: Eggert - first_name: S full_name: Tax, S last_name: Tax citation: ama: 'Garnefeld I, Helm S, Eggert A, Tax S. Growing Existing Customers’ Profitability with Customer Referral Programs. In: 2012 AMA Winter Marketing Educators’ Proceedings. ; 2012.' apa: Garnefeld, I., Helm, S., Eggert, A., & Tax, S. (2012). Growing Existing Customers’ Profitability with Customer Referral Programs. In 2012 AMA Winter Marketing Educators’ Proceedings. bibtex: '@inproceedings{Garnefeld_Helm_Eggert_Tax_2012, title={Growing Existing Customers’ Profitability with Customer Referral Programs}, booktitle={2012 AMA Winter Marketing Educators’ Proceedings}, author={Garnefeld, I and Helm, S and Eggert, A and Tax, S}, year={2012} }' chicago: Garnefeld, I, S Helm, A Eggert, and S Tax. “Growing Existing Customers’ Profitability with Customer Referral Programs.” In 2012 AMA Winter Marketing Educators’ Proceedings, 2012. ieee: I. Garnefeld, S. Helm, A. Eggert, and S. Tax, “Growing Existing Customers’ Profitability with Customer Referral Programs,” in 2012 AMA Winter Marketing Educators’ Proceedings, 2012. mla: Garnefeld, I., et al. “Growing Existing Customers’ Profitability with Customer Referral Programs.” 2012 AMA Winter Marketing Educators’ Proceedings, 2012. short: 'I. Garnefeld, S. Helm, A. Eggert, S. Tax, in: 2012 AMA Winter Marketing Educators’ Proceedings, 2012.' date_created: 2019-02-18T11:12:17Z date_updated: 2022-01-06T07:03:45Z department: - _id: '19' - _id: '180' language: - iso: eng publication: 2012 AMA Winter Marketing Educators' Proceedings status: public title: Growing Existing Customers’ Profitability with Customer Referral Programs type: conference user_id: '57352' year: '2012' ... --- _id: '5680' author: - first_name: Tim full_name: Püschel, Tim last_name: Püschel - first_name: Guido full_name: Schryen, Guido id: '72850' last_name: Schryen - first_name: Diana full_name: Hristova, Diana last_name: Hristova - first_name: Dirk full_name: Neumann, Dirk last_name: Neumann citation: ama: 'Püschel T, Schryen G, Hristova D, Neumann D. Cloud Service Revenue Management. In: European Conference on Information Systems. ; 2012.' apa: Püschel, T., Schryen, G., Hristova, D., & Neumann, D. (2012). Cloud Service Revenue Management. In European Conference on Information Systems. bibtex: '@inproceedings{Püschel_Schryen_Hristova_Neumann_2012, title={Cloud Service Revenue Management}, booktitle={European Conference on Information Systems}, author={Püschel, Tim and Schryen, Guido and Hristova, Diana and Neumann, Dirk}, year={2012} }' chicago: Püschel, Tim, Guido Schryen, Diana Hristova, and Dirk Neumann. “Cloud Service Revenue Management.” In European Conference on Information Systems, 2012. ieee: T. Püschel, G. Schryen, D. Hristova, and D. Neumann, “Cloud Service Revenue Management,” in European Conference on Information Systems, 2012. mla: Püschel, Tim, et al. “Cloud Service Revenue Management.” European Conference on Information Systems, 2012. short: 'T. Püschel, G. Schryen, D. Hristova, D. Neumann, in: European Conference on Information Systems, 2012.' date_created: 2018-11-14T15:40:59Z date_updated: 2022-01-06T07:02:31Z ddc: - '000' department: - _id: '277' extern: '1' file: - access_level: open_access content_type: application/pdf creator: hsiemes date_created: 2018-12-11T15:00:25Z date_updated: 2018-12-13T15:14:33Z file_id: '6177' file_name: Proceedings version.pdf file_size: 476955 relation: main_file file_date_updated: 2018-12-13T15:14:33Z has_accepted_license: '1' language: - iso: eng oa: '1' publication: European Conference on Information Systems status: public title: Cloud Service Revenue Management type: conference user_id: '61579' year: '2012' ... --- _id: '5683' author: - first_name: Fabian full_name: Lang, Fabian last_name: Lang - first_name: Guido full_name: Schryen, Guido id: '72850' last_name: Schryen - first_name: Andreas full_name: Fink, Andreas last_name: Fink citation: ama: 'Lang F, Schryen G, Fink A. Elicitating, modeling, and processing uncertain human preferences for software agents in electronic negotiations: An empirical study. In: International Conference on Information Systems. ; 2012.' apa: 'Lang, F., Schryen, G., & Fink, A. (2012). Elicitating, modeling, and processing uncertain human preferences for software agents in electronic negotiations: An empirical study. In International Conference on Information Systems.' bibtex: '@inproceedings{Lang_Schryen_Fink_2012, title={Elicitating, modeling, and processing uncertain human preferences for software agents in electronic negotiations: An empirical study}, booktitle={International Conference on Information Systems}, author={Lang, Fabian and Schryen, Guido and Fink, Andreas}, year={2012} }' chicago: 'Lang, Fabian, Guido Schryen, and Andreas Fink. “Elicitating, Modeling, and Processing Uncertain Human Preferences for Software Agents in Electronic Negotiations: An Empirical Study.” In International Conference on Information Systems, 2012.' ieee: 'F. Lang, G. Schryen, and A. Fink, “Elicitating, modeling, and processing uncertain human preferences for software agents in electronic negotiations: An empirical study,” in International Conference on Information Systems, 2012.' mla: 'Lang, Fabian, et al. “Elicitating, Modeling, and Processing Uncertain Human Preferences for Software Agents in Electronic Negotiations: An Empirical Study.” International Conference on Information Systems, 2012.' short: 'F. Lang, G. Schryen, A. Fink, in: International Conference on Information Systems, 2012.' date_created: 2018-11-14T15:44:07Z date_updated: 2022-01-06T07:02:32Z department: - _id: '277' extern: '1' language: - iso: eng publication: International Conference on Information Systems status: public title: 'Elicitating, modeling, and processing uncertain human preferences for software agents in electronic negotiations: An empirical study' type: conference user_id: '61579' year: '2012' ... --- _id: '5688' author: - first_name: Christian full_name: Bodenstein, Christian last_name: Bodenstein - first_name: Guido full_name: Schryen, Guido id: '72850' last_name: Schryen - first_name: Dirk full_name: Neumann, Dirk last_name: Neumann citation: ama: 'Bodenstein C, Schryen G, Neumann D. Energy-Aware Workload Management Models for Operating Cost Reduction in Data Centers. European Journal of Operational Research : EJOR. 2012;222(1):157-167.' apa: 'Bodenstein, C., Schryen, G., & Neumann, D. (2012). Energy-Aware Workload Management Models for Operating Cost Reduction in Data Centers. European Journal of Operational Research : EJOR, 222(1), 157–167.' bibtex: '@article{Bodenstein_Schryen_Neumann_2012, title={Energy-Aware Workload Management Models for Operating Cost Reduction in Data Centers}, volume={222}, number={1}, journal={European Journal of Operational Research : EJOR}, publisher={Elsevier}, author={Bodenstein, Christian and Schryen, Guido and Neumann, Dirk}, year={2012}, pages={157–167} }' chicago: 'Bodenstein, Christian, Guido Schryen, and Dirk Neumann. “Energy-Aware Workload Management Models for Operating Cost Reduction in Data Centers.” European Journal of Operational Research : EJOR 222, no. 1 (2012): 157–67.' ieee: 'C. Bodenstein, G. Schryen, and D. Neumann, “Energy-Aware Workload Management Models for Operating Cost Reduction in Data Centers,” European Journal of Operational Research : EJOR, vol. 222, no. 1, pp. 157–167, 2012.' mla: 'Bodenstein, Christian, et al. “Energy-Aware Workload Management Models for Operating Cost Reduction in Data Centers.” European Journal of Operational Research : EJOR, vol. 222, no. 1, Elsevier, 2012, pp. 157–67.' short: 'C. Bodenstein, G. Schryen, D. Neumann, European Journal of Operational Research : EJOR 222 (2012) 157–167.' date_created: 2018-11-14T15:47:32Z date_updated: 2022-01-06T07:02:33Z ddc: - '000' department: - _id: '277' extern: '1' file: - access_level: open_access content_type: application/pdf creator: hsiemes date_created: 2018-12-11T14:54:18Z date_updated: 2018-12-13T15:13:35Z file_id: '6172' file_name: 1-s2.0-S0377221712002810-main.pdf file_size: 520239 relation: main_file file_date_updated: 2018-12-13T15:13:35Z has_accepted_license: '1' intvolume: ' 222' issue: '1' language: - iso: eng oa: '1' page: 157-167 publication: 'European Journal of Operational Research : EJOR' publisher: Elsevier status: public title: Energy-Aware Workload Management Models for Operating Cost Reduction in Data Centers type: journal_article user_id: '61579' volume: 222 year: '2012' ... --- _id: '5716' abstract: - lang: eng text: The tendency of managers to focus on short-term results rather than on sustained company success is of particular importance to retail marketing managers, because marketing activities involve expenditures which may only pay off in the longer term. To address the issue of myopic management, our study shows how the complexity of the service profit chain (SPC) can cause managers to make suboptimal decisions. Hence, our paper departs from past research by recognizing that understanding the temporal interplay between operational investments, employee satisfaction, customer satisfaction, and operating profit is essential to achieving sustained success. In particular, we intend to improve understanding of the functioning of the SPC with respect to time lags and feedback loops. Results of our large-scale longitudinal study set in a multi-outlet retail chain reveal time-lag effects between operational investments and employee satisfaction, as well as between customer satisfaction and performance. These findings, along with evidence of a negative interaction effect of employee satisfaction on the relationship between current performance and future investments, show the substantial risk of mismanaging the SPC. We identify specific situations in which the dynamic approach leads to superior marketing investment decisions, when compared to the conventional static view of the SCP. These insights provide valuable managerial guidance for effectively managing the SPC over time. article_type: original author: - first_name: Heiner full_name: Evanschitzky, Heiner last_name: Evanschitzky - first_name: Florian v full_name: Wangenheim, Florian v last_name: Wangenheim - first_name: Nancy full_name: Wünderlich, Nancy id: '36392' last_name: Wünderlich citation: ama: 'Evanschitzky H, Wangenheim F v, Wünderlich N. Perils of Managing the Service Profit Chain: The Role of Time Lags and Feedback Loops. Journal of Retailing. 2012;88(3):356-366.' apa: 'Evanschitzky, H., Wangenheim, F. v, & Wünderlich, N. (2012). Perils of Managing the Service Profit Chain: The Role of Time Lags and Feedback Loops. Journal of Retailing, 88(3), 356–366.' bibtex: '@article{Evanschitzky_Wangenheim_Wünderlich_2012, title={Perils of Managing the Service Profit Chain: The Role of Time Lags and Feedback Loops.}, volume={88}, number={3}, journal={Journal of Retailing}, publisher={Elsevier}, author={Evanschitzky, Heiner and Wangenheim, Florian v and Wünderlich, Nancy}, year={2012}, pages={356–366} }' chicago: 'Evanschitzky, Heiner, Florian v Wangenheim, and Nancy Wünderlich. “Perils of Managing the Service Profit Chain: The Role of Time Lags and Feedback Loops.” Journal of Retailing 88, no. 3 (2012): 356–66.' ieee: 'H. Evanschitzky, F. v Wangenheim, and N. Wünderlich, “Perils of Managing the Service Profit Chain: The Role of Time Lags and Feedback Loops.,” Journal of Retailing, vol. 88, no. 3, pp. 356–366, 2012.' mla: 'Evanschitzky, Heiner, et al. “Perils of Managing the Service Profit Chain: The Role of Time Lags and Feedback Loops.” Journal of Retailing, vol. 88, no. 3, Elsevier, 2012, pp. 356–66.' short: H. Evanschitzky, F. v Wangenheim, N. Wünderlich, Journal of Retailing 88 (2012) 356–366. date_created: 2018-11-16T09:37:06Z date_updated: 2022-01-06T07:02:37Z department: - _id: '181' intvolume: ' 88' issue: '3' keyword: - Employee satisfaction - Customer satisfaction - Performance - Service profit chain - Feedback loops - Time lags - Myopic marketing management language: - iso: eng page: 356-366 publication: Journal of Retailing publication_status: published publisher: Elsevier status: public title: 'Perils of Managing the Service Profit Chain: The Role of Time Lags and Feedback Loops.' type: journal_article user_id: '37741' volume: 88 year: '2012' ... --- _id: '5717' abstract: - lang: eng text: Although professional service providers increasingly deliver their services globally, little is known about cross-cultural differences in customers’ motivation to participate in service production. To address this lacuna, we survey a total of 2,284 banking customers in 11 countries on their motivation to provide personal information to, and follow the advice of, their service providers. We find differences in both aspects, but only the differences in providing personal information can be explained by the cultural values of uncertainty avoidance, individualism/collectivism, and masculinity/femininity. To perform certain tasks in the service process, global professional service providers should acknowledge cultural differences in customers’ motivations. article_type: original author: - first_name: Jan H full_name: Schumann, Jan H last_name: Schumann - first_name: Nancy full_name: Wünderlich, Nancy id: '36392' last_name: Wünderlich - first_name: Marcus S full_name: Zimmer, Marcus S last_name: Zimmer citation: ama: Schumann JH, Wünderlich N, Zimmer MS. Culture’s Impact on Customer Motivation to Engage in Professional Service Enactments. Schmalenbach Business Review. 2012;64(2):141-165. apa: Schumann, J. H., Wünderlich, N., & Zimmer, M. S. (2012). Culture’s Impact on Customer Motivation to Engage in Professional Service Enactments. Schmalenbach Business Review, 64(2), 141–165. bibtex: '@article{Schumann_Wünderlich_Zimmer_2012, title={Culture’s Impact on Customer Motivation to Engage in Professional Service Enactments.}, volume={64}, number={2}, journal={Schmalenbach Business Review}, publisher={Springer}, author={Schumann, Jan H and Wünderlich, Nancy and Zimmer, Marcus S}, year={2012}, pages={141–165} }' chicago: 'Schumann, Jan H, Nancy Wünderlich, and Marcus S Zimmer. “Culture’s Impact on Customer Motivation to Engage in Professional Service Enactments.” Schmalenbach Business Review 64, no. 2 (2012): 141–65.' ieee: J. H. Schumann, N. Wünderlich, and M. S. Zimmer, “Culture’s Impact on Customer Motivation to Engage in Professional Service Enactments.,” Schmalenbach Business Review, vol. 64, no. 2, pp. 141–165, 2012. mla: Schumann, Jan H., et al. “Culture’s Impact on Customer Motivation to Engage in Professional Service Enactments.” Schmalenbach Business Review, vol. 64, no. 2, Springer, 2012, pp. 141–65. short: J.H. Schumann, N. Wünderlich, M.S. Zimmer, Schmalenbach Business Review 64 (2012) 141–165. date_created: 2018-11-16T09:40:23Z date_updated: 2022-01-06T07:02:37Z department: - _id: '181' intvolume: ' 64' issue: '2' keyword: - Co-Production - Culture - Customer Participation - Professional Services language: - iso: eng page: 141-165 publication: Schmalenbach Business Review publication_status: published publisher: Springer status: public title: Culture’s Impact on Customer Motivation to Engage in Professional Service Enactments. type: journal_article user_id: '37741' volume: 64 year: '2012' ... --- _id: '5718' abstract: - lang: eng text: The role of information and communication technology for economic growth has been emphasized repeatedly. Technological breakthroughs have generated new forms of services, such as self-services or remote services. Although these encounters are qualitatively different from traditional service provision, prior service management literature thus far had paid little attention to theory development and the systematization of technology-based service encounters. To fill this research gap, the present study outlines how new types of technology-based services fit into existing service typologies and provides an extension of existing frameworks to capture their unique characteristics. These insights in turn offer managerial implications and highlight open research questions. article_type: original author: - first_name: Jan H full_name: Schumann, Jan H last_name: Schumann - first_name: Nancy full_name: Wünderlich, Nancy id: '36392' last_name: Wünderlich - first_name: Florian full_name: Wangenheim, Florian last_name: Wangenheim citation: ama: 'Schumann JH, Wünderlich N, Wangenheim F. Technology Mediation in Service Delivery: A New Typology and an Agenda for Managers and Academics. Technovation. 2012;32(2):133-143.' apa: 'Schumann, J. H., Wünderlich, N., & Wangenheim, F. (2012). Technology Mediation in Service Delivery: A New Typology and an Agenda for Managers and Academics. Technovation, 32(2), 133–143.' bibtex: '@article{Schumann_Wünderlich_Wangenheim_2012, title={Technology Mediation in Service Delivery: A New Typology and an Agenda for Managers and Academics.}, volume={32}, number={2}, journal={Technovation}, publisher={Elsevier}, author={Schumann, Jan H and Wünderlich, Nancy and Wangenheim, Florian}, year={2012}, pages={133–143} }' chicago: 'Schumann, Jan H, Nancy Wünderlich, and Florian Wangenheim. “Technology Mediation in Service Delivery: A New Typology and an Agenda for Managers and Academics.” Technovation 32, no. 2 (2012): 133–43.' ieee: 'J. H. Schumann, N. Wünderlich, and F. Wangenheim, “Technology Mediation in Service Delivery: A New Typology and an Agenda for Managers and Academics.,” Technovation, vol. 32, no. 2, pp. 133–143, 2012.' mla: 'Schumann, Jan H., et al. “Technology Mediation in Service Delivery: A New Typology and an Agenda for Managers and Academics.” Technovation, vol. 32, no. 2, Elsevier, 2012, pp. 133–43.' short: J.H. Schumann, N. Wünderlich, F. Wangenheim, Technovation 32 (2012) 133–143. date_created: 2018-11-16T09:43:45Z date_updated: 2022-01-06T07:02:37Z department: - _id: '181' intvolume: ' 32' issue: '2' keyword: - Services - Remote services - Self-services - Technology mediation language: - iso: eng page: 133-143 publication: Technovation publication_status: published publisher: Elsevier status: public title: 'Technology Mediation in Service Delivery: A New Typology and an Agenda for Managers and Academics.' type: journal_article user_id: '37741' volume: 32 year: '2012' ... --- _id: '578' abstract: - lang: eng text: 'This paper analyzes the stability of capital tax harmonization agreements in a stylized model where countries have formed coalitions which set a common tax rate in order to avoid the inefficient fully non-cooperative Nash equilibrium. In particular, for a given coalition structure we study to what extend the stability of tax agreements is affected by the coalitions that have formed. In our set-up, countries are symmetric, but coalitions can be of arbitrary size. We analyze stability by means of a repeated game setting employing simple trigger strategies and we allow a sub-coalition to deviate from the coalitional equilibrium. For a given form of punishment we are able to rank the stability of different coalition structures as long as the size of the largest coalition does not change. Our main results are: (1) singleton regions have the largest incentives to deviate, (2) the stability of cooperation depends on the degree of cooperative behavior ex-ante.' author: - first_name: Sonja full_name: Brangewitz, Sonja last_name: Brangewitz - first_name: Sarah full_name: Brockhoff, Sarah last_name: Brockhoff citation: ama: Brangewitz S, Brockhoff S. Stability of Coalitional Equilibria within Repeated Tax Competition. Universität Paderborn; 2012. apa: Brangewitz, S., & Brockhoff, S. (2012). Stability of Coalitional Equilibria within Repeated Tax Competition. Universität Paderborn. bibtex: '@book{Brangewitz_Brockhoff_2012, title={Stability of Coalitional Equilibria within Repeated Tax Competition}, publisher={Universität Paderborn}, author={Brangewitz, Sonja and Brockhoff, Sarah}, year={2012} }' chicago: Brangewitz, Sonja, and Sarah Brockhoff. Stability of Coalitional Equilibria within Repeated Tax Competition. Universität Paderborn, 2012. ieee: S. Brangewitz and S. Brockhoff, Stability of Coalitional Equilibria within Repeated Tax Competition. Universität Paderborn, 2012. mla: Brangewitz, Sonja, and Sarah Brockhoff. Stability of Coalitional Equilibria within Repeated Tax Competition. Universität Paderborn, 2012. short: S. Brangewitz, S. Brockhoff, Stability of Coalitional Equilibria within Repeated Tax Competition, Universität Paderborn, 2012. date_created: 2017-10-17T12:42:44Z date_updated: 2022-01-06T07:02:40Z ddc: - '040' department: - _id: '205' file: - access_level: closed content_type: application/pdf creator: florida date_created: 2018-03-15T09:08:24Z date_updated: 2018-03-15T09:08:24Z file_id: '1267' file_name: 578-WP48Brangewitz.pdf file_size: 876927 relation: main_file success: 1 file_date_updated: 2018-03-15T09:08:24Z has_accepted_license: '1' language: - iso: eng project: - _id: '1' name: SFB 901 - _id: '7' name: SFB 901 - Subprojekt A3 - _id: '2' name: SFB 901 - Project Area A publisher: Universität Paderborn status: public title: Stability of Coalitional Equilibria within Repeated Tax Competition type: report user_id: '477' year: '2012' ... --- _id: '602' abstract: - lang: eng text: 'We study the consequences of dropping the perfect competition assumption in a standard infinite horizon model with infinitely-lived traders and real collateralized assets, together with one additional ingredient: information among players is asymmetric and monitoring is incomplete. The key insight is that trading assets is not only a way to hedge oneself against uncertainty and to smooth consumption across time: It also enables learning information. Conversely, defaulting now becomes strategic: Certain players may manipulate prices so as to provoke a default in order to prevent their opponents from learning. We focus on learning equilibria, at the end of which no player has incorrect beliefs — not because those players with heterogeneous beliefs were eliminated from the market (although default is possible at equilibrium) but because they have taken time to update their prior belief. We prove a partial Folk theorem à la Wiseman (2011) of the following form: For any function that maps each state of the world to a sequence of feasible and strongly individually rational allocations, and for any degree of precision, there is a perfect Bayesian equilibrium in which patient players learn the realized state with this degree of precision and achieve a payoff close to the one specified for each state.' author: - first_name: Sonja full_name: Brangewitz, Sonja last_name: Brangewitz citation: ama: Brangewitz S. Learning by Trading in Infinite Horizon Strategic Market Games with Default. Universität Paderborn; 2012. apa: Brangewitz, S. (2012). Learning by Trading in Infinite Horizon Strategic Market Games with Default. Universität Paderborn. bibtex: '@book{Brangewitz_2012, title={Learning by Trading in Infinite Horizon Strategic Market Games with Default}, publisher={Universität Paderborn}, author={Brangewitz, Sonja}, year={2012} }' chicago: Brangewitz, Sonja. Learning by Trading in Infinite Horizon Strategic Market Games with Default. Universität Paderborn, 2012. ieee: S. Brangewitz, Learning by Trading in Infinite Horizon Strategic Market Games with Default. Universität Paderborn, 2012. mla: Brangewitz, Sonja. Learning by Trading in Infinite Horizon Strategic Market Games with Default. Universität Paderborn, 2012. short: S. Brangewitz, Learning by Trading in Infinite Horizon Strategic Market Games with Default, Universität Paderborn, 2012. date_created: 2017-10-17T12:42:49Z date_updated: 2022-01-06T07:02:51Z ddc: - '040' department: - _id: '205' file: - access_level: closed content_type: application/pdf creator: florida date_created: 2018-03-15T08:16:08Z date_updated: 2018-03-15T08:16:08Z file_id: '1251' file_name: 602-12062_01.pdf file_size: 1284802 relation: main_file success: 1 file_date_updated: 2018-03-15T08:16:08Z has_accepted_license: '1' language: - iso: eng project: - _id: '1' name: SFB 901 - _id: '7' name: SFB 901 - Subprojekt A3 - _id: '2' name: SFB 901 - Project Area A publisher: Universität Paderborn status: public title: Learning by Trading in Infinite Horizon Strategic Market Games with Default type: report user_id: '477' year: '2012' ... --- _id: '6102' author: - first_name: Holger full_name: Steinmetz, Holger id: '43261' last_name: Steinmetz - first_name: C full_name: Schwens, C last_name: Schwens - first_name: M full_name: Wehner, M last_name: Wehner - first_name: Rüdiger full_name: Kabst, Rüdiger id: '42362' last_name: Kabst citation: ama: 'Steinmetz H, Schwens C, Wehner M, Kabst R. Das Cranet-Projekt: Kreuzkulturelle Vergleiche im HR-Management. PERSONALquartely. 2012;64(1):34-39.' apa: 'Steinmetz, H., Schwens, C., Wehner, M., & Kabst, R. (2012). Das Cranet-Projekt: Kreuzkulturelle Vergleiche im HR-Management. PERSONALquartely, 64(1), 34–39.' bibtex: '@article{Steinmetz_Schwens_Wehner_Kabst_2012, title={Das Cranet-Projekt: Kreuzkulturelle Vergleiche im HR-Management.}, volume={64}, number={1}, journal={PERSONALquartely}, author={Steinmetz, Holger and Schwens, C and Wehner, M and Kabst, Rüdiger}, year={2012}, pages={34–39} }' chicago: 'Steinmetz, Holger, C Schwens, M Wehner, and Rüdiger Kabst. “Das Cranet-Projekt: Kreuzkulturelle Vergleiche Im HR-Management.” PERSONALquartely 64, no. 1 (2012): 34–39.' ieee: 'H. Steinmetz, C. Schwens, M. Wehner, and R. Kabst, “Das Cranet-Projekt: Kreuzkulturelle Vergleiche im HR-Management.,” PERSONALquartely, vol. 64, no. 1, pp. 34–39, 2012.' mla: 'Steinmetz, Holger, et al. “Das Cranet-Projekt: Kreuzkulturelle Vergleiche Im HR-Management.” PERSONALquartely, vol. 64, no. 1, 2012, pp. 34–39.' short: H. Steinmetz, C. Schwens, M. Wehner, R. Kabst, PERSONALquartely 64 (2012) 34–39. date_created: 2018-12-10T11:09:13Z date_updated: 2022-01-06T07:02:53Z department: - _id: '274' intvolume: ' 64' issue: '1' language: - iso: eng page: 34-39 publication: PERSONALquartely status: public title: 'Das Cranet-Projekt: Kreuzkulturelle Vergleiche im HR-Management.' type: journal_article user_id: '46632' volume: 64 year: '2012' ... --- _id: '6103' author: - first_name: Rüdiger full_name: Kabst, Rüdiger id: '42362' last_name: Kabst - first_name: M full_name: Baum, M last_name: Baum citation: ama: 'Kabst R, Baum M. Editorial: Employer Branding: Strategie, Instrumente, Umsetzung. PERSONALquartely. 2012;64(3):3.' apa: 'Kabst, R., & Baum, M. (2012). Editorial: Employer Branding: Strategie, Instrumente, Umsetzung. PERSONALquartely, 64(3), 3.' bibtex: '@article{Kabst_Baum_2012, title={Editorial: Employer Branding: Strategie, Instrumente, Umsetzung}, volume={64}, number={3}, journal={PERSONALquartely}, author={Kabst, Rüdiger and Baum, M}, year={2012}, pages={3} }' chicago: 'Kabst, Rüdiger, and M Baum. “Editorial: Employer Branding: Strategie, Instrumente, Umsetzung.” PERSONALquartely 64, no. 3 (2012): 3.' ieee: 'R. Kabst and M. Baum, “Editorial: Employer Branding: Strategie, Instrumente, Umsetzung,” PERSONALquartely, vol. 64, no. 3, p. 3, 2012.' mla: 'Kabst, Rüdiger, and M. Baum. “Editorial: Employer Branding: Strategie, Instrumente, Umsetzung.” PERSONALquartely, vol. 64, no. 3, 2012, p. 3.' short: R. Kabst, M. Baum, PERSONALquartely 64 (2012) 3. date_created: 2018-12-10T11:39:27Z date_updated: 2022-01-06T07:02:53Z department: - _id: '274' intvolume: ' 64' issue: '3' language: - iso: eng page: '3' publication: PERSONALquartely status: public title: 'Editorial: Employer Branding: Strategie, Instrumente, Umsetzung' type: journal_article user_id: '46632' volume: 64 year: '2012' ...