---
_id: '2702'
author:
- first_name: Marc
  full_name: Beutner, Marc
  last_name: Beutner
- first_name: Dennis
  full_name: Kundisch, Dennis
  id: '21117'
  last_name: Kundisch
- first_name: J.
  full_name: Magenheim, J.
  last_name: Magenheim
- first_name: R.
  full_name: Rechuel, R.
  last_name: Rechuel
citation:
  ama: 'Beutner M, Kundisch D, Magenheim J, Rechuel R. DUC - Fostering Diversity Aspects
    in Higher Education by eLearning and User generated Content. In: <i>Proceedings
    of E-LEARN 2015 - World Conference on E-Learning</i>. ; 2015.'
  apa: Beutner, M., Kundisch, D., Magenheim, J., &#38; Rechuel, R. (2015). DUC - Fostering
    Diversity Aspects in Higher Education by eLearning and User generated Content.
    In <i>Proceedings of E-LEARN 2015 - World Conference on E-Learning</i>. Kona,
    USA.
  bibtex: '@inproceedings{Beutner_Kundisch_Magenheim_Rechuel_2015, title={DUC - Fostering
    Diversity Aspects in Higher Education by eLearning and User generated Content},
    booktitle={Proceedings of E-LEARN 2015 - World Conference on E-Learning}, author={Beutner,
    Marc and Kundisch, Dennis and Magenheim, J. and Rechuel, R.}, year={2015} }'
  chicago: Beutner, Marc, Dennis Kundisch, J. Magenheim, and R. Rechuel. “DUC - Fostering
    Diversity Aspects in Higher Education by ELearning and User Generated Content.”
    In <i>Proceedings of E-LEARN 2015 - World Conference on E-Learning</i>, 2015.
  ieee: M. Beutner, D. Kundisch, J. Magenheim, and R. Rechuel, “DUC - Fostering Diversity
    Aspects in Higher Education by eLearning and User generated Content,” in <i>Proceedings
    of E-LEARN 2015 - World Conference on E-Learning</i>, Kona, USA, 2015.
  mla: Beutner, Marc, et al. “DUC - Fostering Diversity Aspects in Higher Education
    by ELearning and User Generated Content.” <i>Proceedings of E-LEARN 2015 - World
    Conference on E-Learning</i>, 2015.
  short: 'M. Beutner, D. Kundisch, J. Magenheim, R. Rechuel, in: Proceedings of E-LEARN
    2015 - World Conference on E-Learning, 2015.'
conference:
  location: Kona, USA
  name: E-LEARN 2015 - World Conference on E-Learning
date_created: 2018-05-08T13:08:33Z
date_updated: 2022-01-06T06:57:32Z
department:
- _id: '276'
language:
- iso: eng
publication: Proceedings of E-LEARN 2015 - World Conference on E-Learning
publication_status: published
status: public
title: DUC - Fostering Diversity Aspects in Higher Education by eLearning and User
  generated Content
type: conference
user_id: '16205'
year: '2015'
...
---
_id: '2703'
author:
- first_name: Tobias
  full_name: Mutter, Tobias
  last_name: Mutter
- first_name: Dennis
  full_name: Kundisch, Dennis
  id: '21117'
  last_name: Kundisch
citation:
  ama: 'Mutter T, Kundisch D. Behavioral Mechanisms Prompted by Virtual Rewards: The
    Small-Area Hypothesis. In: <i>Proceedings of the 23rd European Conference on Information
    Systems (ECIS)</i>. ; 2015.'
  apa: 'Mutter, T., &#38; Kundisch, D. (2015). Behavioral Mechanisms Prompted by Virtual
    Rewards: The Small-Area Hypothesis. In <i>Proceedings of the 23rd European Conference
    on Information Systems (ECIS)</i>. Münster, Germany.'
  bibtex: '@inproceedings{Mutter_Kundisch_2015, title={Behavioral Mechanisms Prompted
    by Virtual Rewards: The Small-Area Hypothesis}, booktitle={Proceedings of the
    23rd European Conference on Information Systems (ECIS)}, author={Mutter, Tobias
    and Kundisch, Dennis}, year={2015} }'
  chicago: 'Mutter, Tobias, and Dennis Kundisch. “Behavioral Mechanisms Prompted by
    Virtual Rewards: The Small-Area Hypothesis.” In <i>Proceedings of the 23rd European
    Conference on Information Systems (ECIS)</i>, 2015.'
  ieee: 'T. Mutter and D. Kundisch, “Behavioral Mechanisms Prompted by Virtual Rewards:
    The Small-Area Hypothesis,” in <i>Proceedings of the 23rd European Conference
    on Information Systems (ECIS)</i>, Münster, Germany, 2015.'
  mla: 'Mutter, Tobias, and Dennis Kundisch. “Behavioral Mechanisms Prompted by Virtual
    Rewards: The Small-Area Hypothesis.” <i>Proceedings of the 23rd European Conference
    on Information Systems (ECIS)</i>, 2015.'
  short: 'T. Mutter, D. Kundisch, in: Proceedings of the 23rd European Conference
    on Information Systems (ECIS), 2015.'
conference:
  location: Münster, Germany
  name: 23rd European Conference on Information Systems (ECIS)
date_created: 2018-05-08T13:15:00Z
date_updated: 2022-01-06T06:57:32Z
department:
- _id: '276'
language:
- iso: eng
publication: Proceedings of the 23rd European Conference on Information Systems (ECIS)
publication_status: published
status: public
title: 'Behavioral Mechanisms Prompted by Virtual Rewards: The Small-Area Hypothesis'
type: conference
user_id: '16205'
year: '2015'
...
---
_id: '2705'
author:
- first_name: M.
  full_name: Müller, M.
  last_name: Müller
- first_name: Christian
  full_name: Meier, Christian
  last_name: Meier
- first_name: Dennis
  full_name: Kundisch, Dennis
  id: '21117'
  last_name: Kundisch
- first_name: Steffen
  full_name: Zimmermann, Steffen
  last_name: Zimmermann
citation:
  ama: 'Müller M, Meier C, Kundisch D, Zimmermann S. Interactions in IS Project Portfolio
    Selection: Status Quo and Perspective. In: <i>Wirtschaftsinformatik Proceedings</i>.
    ; 2015.'
  apa: 'Müller, M., Meier, C., Kundisch, D., &#38; Zimmermann, S. (2015). Interactions
    in IS Project Portfolio Selection: Status Quo and Perspective. In <i>Wirtschaftsinformatik
    Proceedings</i>. Osnabrück.'
  bibtex: '@inproceedings{Müller_Meier_Kundisch_Zimmermann_2015, title={Interactions
    in IS Project Portfolio Selection: Status Quo and Perspective}, booktitle={Wirtschaftsinformatik
    Proceedings}, author={Müller, M. and Meier, Christian and Kundisch, Dennis and
    Zimmermann, Steffen}, year={2015} }'
  chicago: 'Müller, M., Christian Meier, Dennis Kundisch, and Steffen Zimmermann.
    “Interactions in IS Project Portfolio Selection: Status Quo and Perspective.”
    In <i>Wirtschaftsinformatik Proceedings</i>, 2015.'
  ieee: 'M. Müller, C. Meier, D. Kundisch, and S. Zimmermann, “Interactions in IS
    Project Portfolio Selection: Status Quo and Perspective,” in <i>Wirtschaftsinformatik
    Proceedings</i>, Osnabrück, 2015.'
  mla: 'Müller, M., et al. “Interactions in IS Project Portfolio Selection: Status
    Quo and Perspective.” <i>Wirtschaftsinformatik Proceedings</i>, 2015.'
  short: 'M. Müller, C. Meier, D. Kundisch, S. Zimmermann, in: Wirtschaftsinformatik
    Proceedings, 2015.'
conference:
  location: Osnabrück
  name: Wirtschaftsinformatik Proceedings
date_created: 2018-05-08T14:05:23Z
date_updated: 2022-01-06T06:57:33Z
department:
- _id: '276'
language:
- iso: eng
publication: Wirtschaftsinformatik Proceedings
publication_status: published
status: public
title: 'Interactions in IS Project Portfolio Selection: Status Quo and Perspective'
type: conference
user_id: '16205'
year: '2015'
...
---
_id: '2706'
author:
- first_name: Thomas
  full_name: John, Thomas
  id: '3952'
  last_name: John
- first_name: Dennis
  full_name: Kundisch, Dennis
  id: '21117'
  last_name: Kundisch
citation:
  ama: 'John T, Kundisch D. Creativity Through Cognitive Fit: Theory and Preliminary
    Evidence in a Business Model Idea Generation Context. In: <i>Wirtschaftsinformatik
    Proceedings</i>. ; 2015.'
  apa: 'John, T., &#38; Kundisch, D. (2015). Creativity Through Cognitive Fit: Theory
    and Preliminary Evidence in a Business Model Idea Generation Context. In <i>Wirtschaftsinformatik
    Proceedings</i>. Osnabrück.'
  bibtex: '@inproceedings{John_Kundisch_2015, title={Creativity Through Cognitive
    Fit: Theory and Preliminary Evidence in a Business Model Idea Generation Context},
    booktitle={Wirtschaftsinformatik Proceedings}, author={John, Thomas and Kundisch,
    Dennis}, year={2015} }'
  chicago: 'John, Thomas, and Dennis Kundisch. “Creativity Through Cognitive Fit:
    Theory and Preliminary Evidence in a Business Model Idea Generation Context.”
    In <i>Wirtschaftsinformatik Proceedings</i>, 2015.'
  ieee: 'T. John and D. Kundisch, “Creativity Through Cognitive Fit: Theory and Preliminary
    Evidence in a Business Model Idea Generation Context,” in <i>Wirtschaftsinformatik
    Proceedings</i>, Osnabrück, 2015.'
  mla: 'John, Thomas, and Dennis Kundisch. “Creativity Through Cognitive Fit: Theory
    and Preliminary Evidence in a Business Model Idea Generation Context.” <i>Wirtschaftsinformatik
    Proceedings</i>, 2015.'
  short: 'T. John, D. Kundisch, in: Wirtschaftsinformatik Proceedings, 2015.'
conference:
  location: Osnabrück
  name: Wirtschaftsinformatik Proceedings
date_created: 2018-05-08T14:33:23Z
date_updated: 2022-01-06T06:57:33Z
department:
- _id: '276'
language:
- iso: eng
publication: Wirtschaftsinformatik Proceedings
publication_status: published
status: public
title: 'Creativity Through Cognitive Fit: Theory and Preliminary Evidence in a Business
  Model Idea Generation Context'
type: conference
user_id: '16205'
year: '2015'
...
---
_id: '2730'
author:
- first_name: Thomas
  full_name: Gries, Thomas
  last_name: Gries
- first_name: Rainer
  full_name: Grundmann, Rainer
  last_name: Grundmann
- first_name: Irene
  full_name: Palnau, Irene
  id: '8136'
  last_name: Palnau
  orcid: 0000-0003-2039-8506
- first_name: Margarete
  full_name: Redlin, Margarete
  id: '135'
  last_name: Redlin
citation:
  ama: Gries T, Grundmann R, Palnau I, Redlin M. <i>Does Technological Change Drive
    Inclusive Industrialization? - A Review of Major Concepts and Findings</i>. Vol
    2015-044.; 2015.
  apa: Gries, T., Grundmann, R., Palnau, I., &#38; Redlin, M. (2015). <i>Does technological
    change drive inclusive industrialization? - A review of major concepts and findings</i>
    (Vol. 2015–044).
  bibtex: '@book{Gries_Grundmann_Palnau_Redlin_2015, series={UNU‐MERIT background
    papers for the UNIDO}, title={Does technological change drive inclusive industrialization?
    - A review of major concepts and findings}, volume={2015–044}, author={Gries,
    Thomas and Grundmann, Rainer and Palnau, Irene and Redlin, Margarete}, year={2015},
    collection={UNU‐MERIT background papers for the UNIDO} }'
  chicago: Gries, Thomas, Rainer Grundmann, Irene Palnau, and Margarete Redlin. <i>Does
    Technological Change Drive Inclusive Industrialization? - A Review of Major Concepts
    and Findings</i>. Vol. 2015–044. UNU‐MERIT Background Papers for the UNIDO, 2015.
  ieee: T. Gries, R. Grundmann, I. Palnau, and M. Redlin, <i>Does technological change
    drive inclusive industrialization? - A review of major concepts and findings</i>,
    vol. 2015–044. 2015.
  mla: Gries, Thomas, et al. <i>Does Technological Change Drive Inclusive Industrialization?
    - A Review of Major Concepts and Findings</i>. Vol. 2015–044, 2015.
  short: T. Gries, R. Grundmann, I. Palnau, M. Redlin, Does Technological Change Drive
    Inclusive Industrialization? - A Review of Major Concepts and Findings, 2015.
date_created: 2018-05-14T07:37:43Z
date_updated: 2022-01-06T06:57:37Z
department:
- _id: '475'
- _id: '200'
- _id: '202'
language:
- iso: eng
main_file_link:
- open_access: '1'
  url: https://www.merit.unu.edu/publications/working-papers/abstract/?id=5881
oa: '1'
page: '100'
series_title: UNU‐MERIT background papers for the UNIDO
status: public
title: Does technological change drive inclusive industrialization? - A review of
  major concepts and findings
type: working_paper
user_id: '135'
volume: 2015-044
year: '2015'
...
---
_id: '21131'
abstract:
- lang: eng
  text: 'The intention of "doing good for society" is regarded to be a crucial motivator
    for employees in the public sector in order for them to perform well. Recent research
    in the public sector literature calls for a deeper understanding of how this specific
    public service motivation (PSM) is shaped. In our paper, we analyze how different
    degrees of inclusion in the public sector impact PSM. We also investigate how
    prospects of employment relations (fixed-term versus permanent contracts), temporal
    differences (part-time versus full-time employment), and actual jobs (core versus
    subsidiary jobs) moderate PSM in public service. Our findings show that aspects
    of PSM are affected by these employment characteristics in various ways, suggesting
    that the factors influencing PSM are multifaceted and that actual employment conditions
    have to be taken into consideration when assessing PSM. '
author:
- first_name: Christian
  full_name: Grund, Christian
  last_name: Grund
- first_name: Kirsten
  full_name: Thommes, Kirsten
  id: '72497'
  last_name: Thommes
citation:
  ama: Grund C, Thommes K. <i>Disentangling the Role of Contract Types and Sector
    Disparities for Public Service Motivation</i>.; 2015.
  apa: Grund, C., &#38; Thommes, K. (2015). <i>Disentangling the Role of Contract
    Types and Sector Disparities for Public Service Motivation</i>.
  bibtex: '@book{Grund_Thommes_2015, title={Disentangling the Role of Contract Types
    and Sector Disparities for Public Service Motivation}, author={Grund, Christian
    and Thommes, Kirsten}, year={2015} }'
  chicago: Grund, Christian, and Kirsten Thommes. <i>Disentangling the Role of Contract
    Types and Sector Disparities for Public Service Motivation</i>, 2015.
  ieee: C. Grund and K. Thommes, <i>Disentangling the Role of Contract Types and Sector
    Disparities for Public Service Motivation</i>. 2015.
  mla: Grund, Christian, and Kirsten Thommes. <i>Disentangling the Role of Contract
    Types and Sector Disparities for Public Service Motivation</i>. 2015.
  short: C. Grund, K. Thommes, Disentangling the Role of Contract Types and Sector
    Disparities for Public Service Motivation, 2015.
date_created: 2021-02-03T09:16:17Z
date_updated: 2022-01-06T06:54:46Z
department:
- _id: '178'
extern: '1'
jel:
- J45
- H83
- M55
language:
- iso: eng
page: '42'
publication_status: published
status: public
title: Disentangling the Role of Contract Types and Sector Disparities for Public
  Service Motivation
type: working_paper
user_id: '49071'
year: '2015'
...
---
_id: '21132'
abstract:
- lang: eng
  text: In organizations, some team members are assigned to a team for a predefined
    short period of time, e.g., as they have a temporary contract, while others are
    permanent members of the same team. In a laboratory experiment we analyze the
    cooperation levels resulting from diverse teams, where some team members remain
    with a team and others are switching teams. Our results reveal that teams consisting
    partly of members with temporary membership display a lower productivity compared
    to teams of permanent team members only. First, temporary team members cooperate
    less than permanent team members. Second, individual effort decisions increase
    with the number of team mates who are of the same type. This second effect holds
    for both temps and permanents. We argue that social identity is affected by team
    composition and the individuals' role in a team.
author:
- first_name: Christian
  full_name: Grund, Christian
  last_name: Grund
- first_name: Christine
  full_name: Harbring, Christine
  last_name: Harbring
- first_name: Kirsten
  full_name: Thommes, Kirsten
  id: '72497'
  last_name: Thommes
citation:
  ama: 'Grund C, Harbring C, Thommes K. <i>Cooperation in Diverse Teams: The Role
    of Temporary Group Membership</i>.; 2015.'
  apa: 'Grund, C., Harbring, C., &#38; Thommes, K. (2015). <i>Cooperation in Diverse
    Teams: The Role of Temporary Group Membership</i>.'
  bibtex: '@book{Grund_Harbring_Thommes_2015, title={Cooperation in Diverse Teams:
    The Role of Temporary Group Membership}, author={Grund, Christian and Harbring,
    Christine and Thommes, Kirsten}, year={2015} }'
  chicago: 'Grund, Christian, Christine Harbring, and Kirsten Thommes. <i>Cooperation
    in Diverse Teams: The Role of Temporary Group Membership</i>, 2015.'
  ieee: 'C. Grund, C. Harbring, and K. Thommes, <i>Cooperation in Diverse Teams: The
    Role of Temporary Group Membership</i>. 2015.'
  mla: 'Grund, Christian, et al. <i>Cooperation in Diverse Teams: The Role of Temporary
    Group Membership</i>. 2015.'
  short: 'C. Grund, C. Harbring, K. Thommes, Cooperation in Diverse Teams: The Role
    of Temporary Group Membership, 2015.'
date_created: 2021-02-03T09:19:30Z
date_updated: 2022-01-06T06:54:46Z
department:
- _id: '178'
extern: '1'
jel:
- C9
- M5
language:
- iso: eng
page: '32'
publication_status: published
status: public
title: 'Cooperation in Diverse Teams: The Role of Temporary Group Membership'
type: working_paper
user_id: '49071'
year: '2015'
...
---
_id: '234'
author:
- first_name: Maria Reinhild
  full_name: Menne, Maria Reinhild
  last_name: Menne
citation:
  ama: Menne MR. <i>Verkaufsbeschränkungen auf Onlinemarktplätzen - Eine wettbewerbspolitische
    Analyse am Fallbeispiel der Adidas AG</i>. Universität Paderborn; 2015.
  apa: Menne, M. R. (2015). <i>Verkaufsbeschränkungen auf Onlinemarktplätzen - Eine
    wettbewerbspolitische Analyse am Fallbeispiel der Adidas AG</i>. Universität Paderborn.
  bibtex: '@book{Menne_2015, title={Verkaufsbeschränkungen auf Onlinemarktplätzen
    - Eine wettbewerbspolitische Analyse am Fallbeispiel der Adidas AG}, publisher={Universität
    Paderborn}, author={Menne, Maria Reinhild}, year={2015} }'
  chicago: Menne, Maria Reinhild. <i>Verkaufsbeschränkungen auf Onlinemarktplätzen
    - Eine wettbewerbspolitische Analyse am Fallbeispiel der Adidas AG</i>. Universität
    Paderborn, 2015.
  ieee: M. R. Menne, <i>Verkaufsbeschränkungen auf Onlinemarktplätzen - Eine wettbewerbspolitische
    Analyse am Fallbeispiel der Adidas AG</i>. Universität Paderborn, 2015.
  mla: Menne, Maria Reinhild. <i>Verkaufsbeschränkungen auf Onlinemarktplätzen - Eine
    wettbewerbspolitische Analyse am Fallbeispiel der Adidas AG</i>. Universität Paderborn,
    2015.
  short: M.R. Menne, Verkaufsbeschränkungen auf Onlinemarktplätzen - Eine wettbewerbspolitische
    Analyse am Fallbeispiel der Adidas AG, Universität Paderborn, 2015.
date_created: 2017-10-17T12:41:37Z
date_updated: 2022-01-06T06:55:52Z
department:
- _id: '280'
language:
- iso: ger
project:
- _id: '1'
  name: SFB 901
- _id: '7'
  name: SFB 901 - Subprojekt A3
- _id: '2'
  name: SFB 901 - Project Area A
publisher: Universität Paderborn
status: public
supervisor:
- first_name: Burkhard
  full_name: Hehenkamp, Burkhard
  id: '37339'
  last_name: Hehenkamp
title: Verkaufsbeschränkungen auf Onlinemarktplätzen - Eine wettbewerbspolitische
  Analyse am Fallbeispiel der Adidas AG
type: bachelorsthesis
user_id: '42447'
year: '2015'
...
---
_id: '228'
abstract:
- lang: eng
  text: 'We investigate the pervasiveness of lying in professional contexts such as
    insurance fraud, tax evasion and untrue job applications. We argue that lying
    in professional contexts share three characterizing features: (1) the gain from
    the dishonest behavior is uncertain, (2) the harm that lying may cause to the
    other party is only indirect and (3) lies are more indirect lies by action or
    written statements. Conducted as a field experiment with a heterogenous group
    of participants during a University ‘‘Open House Day’’, our ‘‘gumball-machineexperiment’’
    provides field evidence on how preferences for lying are shaped in situations
    typically found in professional contexts which we consider to be particularly
    prone to lying behavior compared to other contexts. As a key innovation, our experimental
    design allows measuring exact levels of cheating behavior under anonymous conditions.
    We find clean evidence that cheating is prevalent across all sub groups and that
    more than 32% of the population cheats for their own gain. However, an analysis
    of the cheating rates with respect to highest educational degree and professional
    status reveals that students cheat more than non-students. This finding warrants
    a careful interpretation of generalizing laboratory findings with student subjects
    about the prevalence of cheating in the population.'
author:
- first_name: Rene
  full_name: Fahr, Rene
  id: '111'
  last_name: Fahr
- first_name: Behnud
  full_name: Mir Djawadi, Behnud
  id: '26032'
  last_name: Mir Djawadi
  orcid: 0000-0002-6271-5912
citation:
  ama: 'Fahr R, Mir Djawadi B. “…and they are really lying”: Clean Evidence on the
    Pervasiveness of Cheating in Professional Contexts from a Field Experiment. <i>Journal
    of Economic Psychology</i>. 2015:48-59. doi:<a href="https://doi.org/10.1016/j.joep.2015.03.002">10.1016/j.joep.2015.03.002</a>'
  apa: 'Fahr, R., &#38; Mir Djawadi, B. (2015). “…and they are really lying”: Clean
    Evidence on the Pervasiveness of Cheating in Professional Contexts from a Field
    Experiment. <i>Journal of Economic Psychology</i>, 48–59. <a href="https://doi.org/10.1016/j.joep.2015.03.002">https://doi.org/10.1016/j.joep.2015.03.002</a>'
  bibtex: '@article{Fahr_Mir Djawadi_2015, title={“…and they are really lying”: Clean
    Evidence on the Pervasiveness of Cheating in Professional Contexts from a Field
    Experiment.}, DOI={<a href="https://doi.org/10.1016/j.joep.2015.03.002">10.1016/j.joep.2015.03.002</a>},
    journal={Journal of Economic Psychology}, publisher={Elsevier}, author={Fahr,
    Rene and Mir Djawadi, Behnud}, year={2015}, pages={48–59} }'
  chicago: 'Fahr, Rene, and Behnud Mir Djawadi. “‘…and They Are Really Lying’: Clean
    Evidence on the Pervasiveness of Cheating in Professional Contexts from a Field
    Experiment.” <i>Journal of Economic Psychology</i>, 2015, 48–59. <a href="https://doi.org/10.1016/j.joep.2015.03.002">https://doi.org/10.1016/j.joep.2015.03.002</a>.'
  ieee: 'R. Fahr and B. Mir Djawadi, “‘…and they are really lying’: Clean Evidence
    on the Pervasiveness of Cheating in Professional Contexts from a Field Experiment.,”
    <i>Journal of Economic Psychology</i>, pp. 48–59, 2015.'
  mla: 'Fahr, Rene, and Behnud Mir Djawadi. “‘…and They Are Really Lying’: Clean Evidence
    on the Pervasiveness of Cheating in Professional Contexts from a Field Experiment.”
    <i>Journal of Economic Psychology</i>, Elsevier, 2015, pp. 48–59, doi:<a href="https://doi.org/10.1016/j.joep.2015.03.002">10.1016/j.joep.2015.03.002</a>.'
  short: R. Fahr, B. Mir Djawadi, Journal of Economic Psychology (2015) 48–59.
date_created: 2017-10-17T12:41:36Z
date_updated: 2022-01-06T06:55:41Z
ddc:
- '040'
department:
- _id: '179'
doi: 10.1016/j.joep.2015.03.002
file:
- access_level: closed
  content_type: application/pdf
  creator: florida
  date_created: 2018-03-21T10:33:10Z
  date_updated: 2018-03-21T10:33:10Z
  file_id: '1505'
  file_name: 228-1-s2.0-S016748701500029X-main.pdf
  file_size: 1341791
  relation: main_file
  success: 1
file_date_updated: 2018-03-21T10:33:10Z
has_accepted_license: '1'
language:
- iso: eng
page: 48-59
project:
- _id: '1'
  name: SFB 901
- _id: '8'
  name: SFB 901 - Subprojekt A4
- _id: '2'
  name: SFB 901 - Project Area A
publication: Journal of Economic Psychology
publisher: Elsevier
status: public
title: '“…and they are really lying”: Clean Evidence on the Pervasiveness of Cheating
  in Professional Contexts from a Field Experiment.'
type: journal_article
user_id: '477'
year: '2015'
...
---
_id: '229'
author:
- first_name: Hannah
  full_name: Schulz, Hannah
  last_name: Schulz
citation:
  ama: Schulz H. <i>Zur Verbreitung von Informationen in sozialen Netzwerken - eine
    wirtschaftspolitische Analyse</i>. Universität Paderborn; 2015.
  apa: Schulz, H. (2015). <i>Zur Verbreitung von Informationen in sozialen Netzwerken
    - eine wirtschaftspolitische Analyse</i>. Universität Paderborn.
  bibtex: '@book{Schulz_2015, title={Zur Verbreitung von Informationen in sozialen
    Netzwerken - eine wirtschaftspolitische Analyse}, publisher={Universität Paderborn},
    author={Schulz, Hannah}, year={2015} }'
  chicago: Schulz, Hannah. <i>Zur Verbreitung von Informationen in sozialen Netzwerken
    - eine wirtschaftspolitische Analyse</i>. Universität Paderborn, 2015.
  ieee: H. Schulz, <i>Zur Verbreitung von Informationen in sozialen Netzwerken - eine
    wirtschaftspolitische Analyse</i>. Universität Paderborn, 2015.
  mla: Schulz, Hannah. <i>Zur Verbreitung von Informationen in sozialen Netzwerken
    - eine wirtschaftspolitische Analyse</i>. Universität Paderborn, 2015.
  short: H. Schulz, Zur Verbreitung von Informationen in sozialen Netzwerken - eine
    wirtschaftspolitische Analyse, Universität Paderborn, 2015.
date_created: 2017-10-17T12:41:36Z
date_updated: 2022-01-06T06:55:43Z
department:
- _id: '280'
language:
- iso: ger
project:
- _id: '1'
  name: SFB 901
- _id: '7'
  name: SFB 901 - Subprojekt A3
- _id: '2'
  name: SFB 901 - Project Area A
publisher: Universität Paderborn
status: public
supervisor:
- first_name: Burkhard
  full_name: Hehenkamp, Burkhard
  id: '37339'
  last_name: Hehenkamp
title: Zur Verbreitung von Informationen in sozialen Netzwerken - eine wirtschaftspolitische
  Analyse
type: bachelorsthesis
user_id: '42447'
year: '2015'
...
---
_id: '230'
abstract:
- lang: eng
  text: 'Cognitive fit theory (CFT) provides guidance for how best to represent information
    that is relevant for solving a given problem. CFT is widely established in information
    systems research and its validity has been demonstrated in a great variety of
    contexts. However, of the two major types of problems that exist (i.e., routine
    and creative problems) prior CFT research has addressed only one: routine problems.
    Creative problems, despite their importance, have been left unaddressed. Therefore,
    based on the visual sketching model of problem solving, we propose an extension
    of CFT and thereby demonstrate that cognitive fit can promote problem solving
    performance also for creative problems. In doing so, we extend the boundary of
    CFT and add to creativity research a previously unknown cognitive mechanism for
    promoting creative performance: cognitive fit. Moreover, we contribute to general
    problem solving research by bridging the gap between problem solving in creativity
    and information systems research.'
author:
- first_name: Thomas
  full_name: John, Thomas
  id: '3952'
  last_name: John
- first_name: Dennis
  full_name: Kundisch, Dennis
  id: '21117'
  last_name: Kundisch
citation:
  ama: 'John T, Kundisch D. Why Fit Leads to Surprise: An Extension of Cognitive Fit
    Theory to Creative Problems. In: <i>Proceedings of the 36th International Conference
    on Information Systems (ICIS), Fort Worth, USA</i>. ; 2015.'
  apa: 'John, T., &#38; Kundisch, D. (2015). Why Fit Leads to Surprise: An Extension
    of Cognitive Fit Theory to Creative Problems. In <i>Proceedings of the 36th International
    Conference on Information Systems (ICIS), Fort Worth, USA</i>. Fort Worth, USA.'
  bibtex: '@inproceedings{John_Kundisch_2015, title={Why Fit Leads to Surprise: An
    Extension of Cognitive Fit Theory to Creative Problems}, booktitle={Proceedings
    of the 36th International Conference on Information Systems (ICIS), Fort Worth,
    USA}, author={John, Thomas and Kundisch, Dennis}, year={2015} }'
  chicago: 'John, Thomas, and Dennis Kundisch. “Why Fit Leads to Surprise: An Extension
    of Cognitive Fit Theory to Creative Problems.” In <i>Proceedings of the 36th International
    Conference on Information Systems (ICIS), Fort Worth, USA</i>, 2015.'
  ieee: 'T. John and D. Kundisch, “Why Fit Leads to Surprise: An Extension of Cognitive
    Fit Theory to Creative Problems,” in <i>Proceedings of the 36th International
    Conference on Information Systems (ICIS), Fort Worth, USA</i>, Fort Worth, USA,
    2015.'
  mla: 'John, Thomas, and Dennis Kundisch. “Why Fit Leads to Surprise: An Extension
    of Cognitive Fit Theory to Creative Problems.” <i>Proceedings of the 36th International
    Conference on Information Systems (ICIS), Fort Worth, USA</i>, 2015.'
  short: 'T. John, D. Kundisch, in: Proceedings of the 36th International Conference
    on Information Systems (ICIS), Fort Worth, USA, 2015.'
conference:
  location: Fort Worth, USA
  name: 36th International Conference on Information Systems (ICIS)
date_created: 2017-10-17T12:41:36Z
date_updated: 2022-01-06T06:55:45Z
ddc:
- '040'
department:
- _id: '276'
file:
- access_level: closed
  content_type: application/pdf
  creator: florida
  date_created: 2018-03-21T10:32:38Z
  date_updated: 2018-03-21T10:32:38Z
  file_id: '1504'
  file_name: 230-Why_Fit_Leads_to_Surprise_-_An_Extension_of_Cognitive_Fit_Theory_to_Creative_Problems__002_.pdf
  file_size: 449413
  relation: main_file
  success: 1
file_date_updated: 2018-03-21T10:32:38Z
has_accepted_license: '1'
language:
- iso: eng
project:
- _id: '1'
  name: SFB 901
- _id: '17'
  name: SFB 901 - Subprojekt C5
- _id: '4'
  name: SFB 901 - Project Area C
publication: Proceedings of the 36th International Conference on Information Systems
  (ICIS), Fort Worth, USA
status: public
title: 'Why Fit Leads to Surprise: An Extension of Cognitive Fit Theory to Creative
  Problems'
type: conference
user_id: '16205'
year: '2015'
...
---
_id: '7722'
author:
- first_name: A
  full_name: Eggert, A
  last_name: Eggert
- first_name: L
  full_name: Steinhoff, L
  last_name: Steinhoff
- first_name: C
  full_name: Witte, C
  last_name: Witte
citation:
  ama: 'Eggert A, Steinhoff L, Witte C.  You Might Want to Engage Your Customers,
    But Choose Them Wisely: The Mixed Effects of Company-Initiated Customer Engagement
    on Customer Loyalty. In: <i>2015 AMA Summer Marketing Educators’ Conference Proceedings</i>.
    ; 2015.'
  apa: 'Eggert, A., Steinhoff, L., &#38; Witte, C. (2015).  You Might Want to Engage
    Your Customers, But Choose Them Wisely: The Mixed Effects of Company-Initiated
    Customer Engagement on Customer Loyalty. In <i>2015 AMA Summer Marketing Educators’
    Conference Proceedings</i>.'
  bibtex: '@inproceedings{Eggert_Steinhoff_Witte_2015, title={ You Might Want to Engage
    Your Customers, But Choose Them Wisely: The Mixed Effects of Company-Initiated
    Customer Engagement on Customer Loyalty}, booktitle={2015 AMA Summer Marketing
    Educators’ Conference Proceedings}, author={Eggert, A and Steinhoff, L and Witte,
    C}, year={2015} }'
  chicago: 'Eggert, A, L Steinhoff, and C Witte. “ You Might Want to Engage Your Customers,
    But Choose Them Wisely: The Mixed Effects of Company-Initiated Customer Engagement
    on Customer Loyalty.” In <i>2015 AMA Summer Marketing Educators’ Conference Proceedings</i>,
    2015.'
  ieee: 'A. Eggert, L. Steinhoff, and C. Witte, “ You Might Want to Engage Your Customers,
    But Choose Them Wisely: The Mixed Effects of Company-Initiated Customer Engagement
    on Customer Loyalty,” in <i>2015 AMA Summer Marketing Educators’ Conference Proceedings</i>,
    2015.'
  mla: 'Eggert, A., et al. “ You Might Want to Engage Your Customers, But Choose Them
    Wisely: The Mixed Effects of Company-Initiated Customer Engagement on Customer
    Loyalty.” <i>2015 AMA Summer Marketing Educators’ Conference Proceedings</i>,
    2015.'
  short: 'A. Eggert, L. Steinhoff, C. Witte, in: 2015 AMA Summer Marketing Educators’
    Conference Proceedings, 2015.'
date_created: 2019-02-16T08:03:43Z
date_updated: 2022-01-06T07:03:45Z
department:
- _id: '19'
- _id: '180'
language:
- iso: eng
publication: 2015 AMA Summer Marketing Educators' Conference Proceedings
status: public
title: ' You Might Want to Engage Your Customers, But Choose Them Wisely: The Mixed
  Effects of Company-Initiated Customer Engagement on Customer Loyalty'
type: conference
user_id: '57352'
year: '2015'
...
---
_id: '7723'
author:
- first_name: C
  full_name: Cramer, C
  last_name: Cramer
- first_name: E
  full_name: Böhm, E
  last_name: Böhm
- first_name: A
  full_name: Eggert, A
  last_name: Eggert
citation:
  ama: 'Cramer C, Böhm E, Eggert A. Stock Market Reactions to Business Service Outsourcing
    in Manufacturing Firms. In: <i>Proceedings of the 44th European Marketing Academy
    (EMAC) Conference</i>. ; 2015.'
  apa: Cramer, C., Böhm, E., &#38; Eggert, A. (2015). Stock Market Reactions to Business
    Service Outsourcing in Manufacturing Firms. In <i>Proceedings of the 44th European
    Marketing Academy (EMAC) Conference</i>.
  bibtex: '@inproceedings{Cramer_Böhm_Eggert_2015, title={Stock Market Reactions to
    Business Service Outsourcing in Manufacturing Firms}, booktitle={Proceedings of
    the 44th European Marketing Academy (EMAC) Conference}, author={Cramer, C and
    Böhm, E and Eggert, A}, year={2015} }'
  chicago: Cramer, C, E Böhm, and A Eggert. “Stock Market Reactions to Business Service
    Outsourcing in Manufacturing Firms.” In <i>Proceedings of the 44th European Marketing
    Academy (EMAC) Conference</i>, 2015.
  ieee: C. Cramer, E. Böhm, and A. Eggert, “Stock Market Reactions to Business Service
    Outsourcing in Manufacturing Firms,” in <i>Proceedings of the 44th European Marketing
    Academy (EMAC) Conference</i>, 2015.
  mla: Cramer, C., et al. “Stock Market Reactions to Business Service Outsourcing
    in Manufacturing Firms.” <i>Proceedings of the 44th European Marketing Academy
    (EMAC) Conference</i>, 2015.
  short: 'C. Cramer, E. Böhm, A. Eggert, in: Proceedings of the 44th European Marketing
    Academy (EMAC) Conference, 2015.'
date_created: 2019-02-16T08:09:06Z
date_updated: 2022-01-06T07:03:45Z
department:
- _id: '19'
- _id: '180'
language:
- iso: eng
publication: Proceedings of the 44th European Marketing Academy (EMAC) Conference
status: public
title: Stock Market Reactions to Business Service Outsourcing in Manufacturing Firms
type: conference
user_id: '57352'
year: '2015'
...
---
_id: '7724'
author:
- first_name: L
  full_name: Feider, L
  last_name: Feider
- first_name: I
  full_name: Garnefeld, I
  last_name: Garnefeld
- first_name: E
  full_name: Böhm, E
  last_name: Böhm
citation:
  ama: 'Feider L, Garnefeld I, Böhm E. Threatening customers not to return – An effective
    strategy for online retailers? In: <i>Proceedings of the 44th European Marketing
    Academy (EMAC) Conference</i>. ; 2015.'
  apa: Feider, L., Garnefeld, I., &#38; Böhm, E. (2015). Threatening customers not
    to return – An effective strategy for online retailers? In <i>Proceedings of the
    44th European Marketing Academy (EMAC) Conference</i>.
  bibtex: '@inproceedings{Feider_Garnefeld_Böhm_2015, title={Threatening customers
    not to return – An effective strategy for online retailers?}, booktitle={Proceedings
    of the 44th European Marketing Academy (EMAC) Conference}, author={Feider, L and
    Garnefeld, I and Böhm, E}, year={2015} }'
  chicago: Feider, L, I Garnefeld, and E Böhm. “Threatening Customers Not to Return
    – An Effective Strategy for Online Retailers?” In <i>Proceedings of the 44th European
    Marketing Academy (EMAC) Conference</i>, 2015.
  ieee: L. Feider, I. Garnefeld, and E. Böhm, “Threatening customers not to return
    – An effective strategy for online retailers?,” in <i>Proceedings of the 44th
    European Marketing Academy (EMAC) Conference</i>, 2015.
  mla: Feider, L., et al. “Threatening Customers Not to Return – An Effective Strategy
    for Online Retailers?” <i>Proceedings of the 44th European Marketing Academy (EMAC)
    Conference</i>, 2015.
  short: 'L. Feider, I. Garnefeld, E. Böhm, in: Proceedings of the 44th European Marketing
    Academy (EMAC) Conference, 2015.'
date_created: 2019-02-16T08:16:00Z
date_updated: 2022-01-06T07:03:45Z
department:
- _id: '19'
- _id: '180'
language:
- iso: eng
publication: Proceedings of the 44th European Marketing Academy (EMAC) Conference
status: public
title: Threatening customers not to return – An effective strategy for online retailers?
type: conference
user_id: '57352'
year: '2015'
...
---
_id: '5678'
abstract:
- lang: eng
  text: Many academic disciplines - including information systems, computer science,
    and operations management - face scheduling problems as important decision making
    tasks. Since many scheduling problems are NP-hard in the strong sense, there is
    a need for developing solution heuristics. For scheduling problems with setup
    times on unrelated parallel machines, there is limited research on solution methods
    and to the best of our knowledge, parallel computer architectures have not yet
    been taken advantage of. We address this gap by proposing and implementing a new
    solution heuristic and by testing different parallelization strategies. In our
    computational experiments, we show that our heuristic calculates near-optimal
    solutions even for large instances and that computing time can be reduced substantially
    by our parallelization approach.
author:
- first_name: Gerhard
  full_name: Rauchecker, Gerhard
  last_name: Rauchecker
- first_name: Guido
  full_name: Schryen, Guido
  id: '72850'
  last_name: Schryen
citation:
  ama: 'Rauchecker G, Schryen G. High-Performance Computing for Scheduling Decision
    Support: A Parallel Depth-First Search Heuristic. In: <i>Australasian Conference
    on Information Systems</i>. ; 2015:1-13.'
  apa: 'Rauchecker, G., &#38; Schryen, G. (2015). High-Performance Computing for Scheduling
    Decision Support: A Parallel Depth-First Search Heuristic. In <i>Australasian
    Conference on Information Systems</i> (pp. 1–13).'
  bibtex: '@inproceedings{Rauchecker_Schryen_2015, title={High-Performance Computing
    for Scheduling Decision Support: A Parallel Depth-First Search Heuristic}, booktitle={Australasian
    Conference on Information Systems}, author={Rauchecker, Gerhard and Schryen, Guido},
    year={2015}, pages={1–13} }'
  chicago: 'Rauchecker, Gerhard, and Guido Schryen. “High-Performance Computing for
    Scheduling Decision Support: A Parallel Depth-First Search Heuristic.” In <i>Australasian
    Conference on Information Systems</i>, 1–13, 2015.'
  ieee: 'G. Rauchecker and G. Schryen, “High-Performance Computing for Scheduling
    Decision Support: A Parallel Depth-First Search Heuristic,” in <i>Australasian
    Conference on Information Systems</i>, 2015, pp. 1–13.'
  mla: 'Rauchecker, Gerhard, and Guido Schryen. “High-Performance Computing for Scheduling
    Decision Support: A Parallel Depth-First Search Heuristic.” <i>Australasian Conference
    on Information Systems</i>, 2015, pp. 1–13.'
  short: 'G. Rauchecker, G. Schryen, in: Australasian Conference on Information Systems,
    2015, pp. 1–13.'
date_created: 2018-11-14T15:39:50Z
date_updated: 2022-01-06T07:02:30Z
ddc:
- '000'
department:
- _id: '277'
extern: '1'
file:
- access_level: open_access
  content_type: application/pdf
  creator: hsiemes
  date_created: 2018-12-07T11:40:18Z
  date_updated: 2018-12-13T15:08:28Z
  file_id: '6031'
  file_name: ACIS_2015_paper_7.pdf
  file_size: 6771871
  relation: main_file
file_date_updated: 2018-12-13T15:08:28Z
has_accepted_license: '1'
keyword:
- scheduling
- decision support
- heuristic
- high performance computing
- parallel algorithms
language:
- iso: eng
oa: '1'
page: 1-13
publication: Australasian Conference on Information Systems
status: public
title: 'High-Performance Computing for Scheduling Decision Support: A Parallel Depth-First
  Search Heuristic'
type: conference
user_id: '61579'
year: '2015'
...
---
_id: '5679'
abstract:
- lang: eng
  text: Cloud computing promises the flexible delivery of computing services in a
    pay-as-you-go manner. It allows customers to easily scale their infrastructure
    and save on the overall cost of operation. However Cloud service offerings can
    only thrive if customers are satisfied with service performance. Allow-ing instantaneous
    access and flexible scaling while maintaining the service levels and offering
    competitive prices poses a significant challenge to Cloud Computing providers.
    Furthermore services will remain available in the long run only if this business
    generates a stable revenue stream. To address these challenges we introduce novel
    policy-based service admission control mod-els that aim at maximizing the revenue
    of Cloud providers while taking in-formational uncertainty regarding resource
    requirements into account. Our evaluation shows that policy-based approaches statistically
    significantly out-perform first come first serve approaches, which are still state
    of the art. Furthermore the results give insights in how and to what extent uncertainty
    has a negative impact on revenue.
author:
- first_name: Tim
  full_name: Püschel, Tim
  last_name: Püschel
- first_name: Guido
  full_name: Schryen, Guido
  id: '72850'
  last_name: Schryen
- first_name: Diana
  full_name: Hristova, Diana
  last_name: Hristova
- first_name: Dirk
  full_name: Neumann, Dirk
  last_name: Neumann
citation:
  ama: 'Püschel T, Schryen G, Hristova D, Neumann D. Revenue Management for Cloud
    Computing Providers: Decision Models for Service Admission Control under Non-probabilistic
    Uncertainty. <i>European Journal of Operational Research</i>. 2015;244(2):637-647.'
  apa: 'Püschel, T., Schryen, G., Hristova, D., &#38; Neumann, D. (2015). Revenue
    Management for Cloud Computing Providers: Decision Models for Service Admission
    Control under Non-probabilistic Uncertainty. <i>European Journal of Operational
    Research</i>, <i>244</i>(2), 637–647.'
  bibtex: '@article{Püschel_Schryen_Hristova_Neumann_2015, title={Revenue Management
    for Cloud Computing Providers: Decision Models for Service Admission Control under
    Non-probabilistic Uncertainty}, volume={244}, number={2}, journal={European Journal
    of Operational Research}, publisher={Elsevier}, author={Püschel, Tim and Schryen,
    Guido and Hristova, Diana and Neumann, Dirk}, year={2015}, pages={637–647} }'
  chicago: 'Püschel, Tim, Guido Schryen, Diana Hristova, and Dirk Neumann. “Revenue
    Management for Cloud Computing Providers: Decision Models for Service Admission
    Control under Non-Probabilistic Uncertainty.” <i>European Journal of Operational
    Research</i> 244, no. 2 (2015): 637–47.'
  ieee: 'T. Püschel, G. Schryen, D. Hristova, and D. Neumann, “Revenue Management
    for Cloud Computing Providers: Decision Models for Service Admission Control under
    Non-probabilistic Uncertainty,” <i>European Journal of Operational Research</i>,
    vol. 244, no. 2, pp. 637–647, 2015.'
  mla: 'Püschel, Tim, et al. “Revenue Management for Cloud Computing Providers: Decision
    Models for Service Admission Control under Non-Probabilistic Uncertainty.” <i>European
    Journal of Operational Research</i>, vol. 244, no. 2, Elsevier, 2015, pp. 637–47.'
  short: T. Püschel, G. Schryen, D. Hristova, D. Neumann, European Journal of Operational
    Research 244 (2015) 637–647.
date_created: 2018-11-14T15:40:13Z
date_updated: 2022-01-06T07:02:30Z
ddc:
- '000'
department:
- _id: '277'
extern: '1'
file:
- access_level: open_access
  content_type: application/pdf
  creator: hsiemes
  date_created: 2018-12-07T11:44:10Z
  date_updated: 2018-12-13T15:09:12Z
  file_id: '6036'
  file_name: ELSEVIER_JOURNAL_VERSION.pdf
  file_size: 1270024
  relation: main_file
file_date_updated: 2018-12-13T15:09:12Z
has_accepted_license: '1'
intvolume: '       244'
issue: '2'
keyword:
- admission control
- informational uncertainty
- revenue management
- cloud computing
language:
- iso: eng
oa: '1'
page: 637-647
publication: European Journal of Operational Research
publisher: Elsevier
status: public
title: 'Revenue Management for Cloud Computing Providers: Decision Models for Service
  Admission Control under Non-probabilistic Uncertainty'
type: journal_article
user_id: '61579'
volume: 244
year: '2015'
...
---
_id: '5701'
abstract:
- lang: eng
  text: "Purpose\r\n– The purpose of this paper is to craft a future research agenda
    to advance smart service research and practice. Smart services are delivered to
    or via intelligent objects that feature awareness and connectivity. For service
    researchers and managers, one of the most fascinating aspects of smart service
    provision is that the connected object is able to sense its own condition and
    its surroundings and thus allows for real-time data collection, continuous communication
    and interactive feedback. \r\n\r\nDesign/methodology/approach\r\n– This article
    is based on discussions in the workshop on “Fresh perspectives on technology in
    service” at the International Network of Service Researchers on September 26,
    2014 at CTF, Karlstad, Sweden. The paper summarizes the discussion on smart services,
    adds an extensive literature review, provides examples from business practice
    and develops a structured approach to new research avenues. \r\n\r\nFindings\r\n–
    We propose that smart services vary on their individual level of autonomous decision-making,
    visibility and embeddedness in objects and customer lives. Based on a discussion
    of these characteristics, we identify research avenues regarding the perception
    and nature of smart services, the adoption of smart services, the innovation through
    smart services as well as regarding the development of new business models. \r\n\r\nOriginality/value\r\n–
    Smart services is a new emerging topic in service marketing research, their implications
    on organizations, customers and the service landscape have not been fully explored.
    We provide a fresh perspective on service research by characterizing relevant
    aspects of smart service that will stimulate fruitful future research and advance
    the understanding and practice of smart services."
article_type: original
author:
- first_name: Nancy
  full_name: Wünderlich, Nancy
  id: '36392'
  last_name: Wünderlich
- first_name: Kristina
  full_name: Heinonen, Kristina
  last_name: Heinonen
- first_name: Amy L
  full_name: Ostrom, Amy L
  last_name: Ostrom
- first_name: Lia
  full_name: Patricio, Lia
  last_name: Patricio
- first_name: Rui
  full_name: Sousa, Rui
  last_name: Sousa
- first_name: Chris
  full_name: Voss, Chris
  last_name: Voss
- first_name: Jos
  full_name: Lemmink, Jos
  last_name: Lemmink
citation:
  ama: 'Wünderlich N, Heinonen K, Ostrom AL, et al. Futurizing” Smart Service: Implications
    for Service Researchers and Managers. <i>Journal of Services Marketing</i>. 2015;29(6/7):442-447.'
  apa: 'Wünderlich, N., Heinonen, K., Ostrom, A. L., Patricio, L., Sousa, R., Voss,
    C., &#38; Lemmink, J. (2015). Futurizing” Smart Service: Implications for Service
    Researchers and Managers. <i>Journal of Services Marketing</i>, <i>29</i>(6/7),
    442–447.'
  bibtex: '@article{Wünderlich_Heinonen_Ostrom_Patricio_Sousa_Voss_Lemmink_2015, title={Futurizing”
    Smart Service: Implications for Service Researchers and Managers.}, volume={29},
    number={6/7}, journal={Journal of Services Marketing}, publisher={Emerald Group
    Publishing Limited}, author={Wünderlich, Nancy and Heinonen, Kristina and Ostrom,
    Amy L and Patricio, Lia and Sousa, Rui and Voss, Chris and Lemmink, Jos}, year={2015},
    pages={442–447} }'
  chicago: 'Wünderlich, Nancy, Kristina Heinonen, Amy L Ostrom, Lia Patricio, Rui
    Sousa, Chris Voss, and Jos Lemmink. “Futurizing” Smart Service: Implications for
    Service Researchers and Managers.” <i>Journal of Services Marketing</i> 29, no.
    6/7 (2015): 442–47.'
  ieee: 'N. Wünderlich <i>et al.</i>, “Futurizing” Smart Service: Implications for
    Service Researchers and Managers.,” <i>Journal of Services Marketing</i>, vol.
    29, no. 6/7, pp. 442–447, 2015.'
  mla: 'Wünderlich, Nancy, et al. “Futurizing” Smart Service: Implications for Service
    Researchers and Managers.” <i>Journal of Services Marketing</i>, vol. 29, no.
    6/7, Emerald Group Publishing Limited, 2015, pp. 442–47.'
  short: N. Wünderlich, K. Heinonen, A.L. Ostrom, L. Patricio, R. Sousa, C. Voss,
    J. Lemmink, Journal of Services Marketing 29 (2015) 442–447.
date_created: 2018-11-15T11:27:26Z
date_updated: 2022-01-06T07:02:36Z
department:
- _id: '181'
intvolume: '        29'
issue: 6/7
keyword:
- Connected services
- Intelligent object
- New service type
- Smart services
language:
- iso: eng
page: 442-447
publication: Journal of Services Marketing
publication_status: published
publisher: Emerald Group Publishing Limited
status: public
title: 'Futurizing” Smart Service: Implications for Service Researchers and Managers.'
type: journal_article
user_id: '37741'
volume: 29
year: '2015'
...
---
_id: '5703'
abstract:
- lang: eng
  text: "Purpose\r\n– The purpose of this paper is to encourage the reader to think
    differently about service-related issues and to strive to conduct service research
    that makes a transformational impact on individuals, organizations and society.
    The authors suggest that service researchers are in an excellent position to develop
    research that matters by making stronger connections with theory and elevating
    purely applied research to research that is higher in both practical relevance
    and methodological rigor. \r\n\r\nDesign/methodology/approach\r\n– This paper
    takes a conceptual approach, connecting pertinent literature with new ideas highlighted
    in this special issue. \r\n\r\nFindings\r\n– This paper proposes that service
    researchers look beyond traditional service applications, take a multi-disciplinary
    approach to problem-solving and make greater strides towards connecting theory
    and practice. The authors propose a Model of Rigorous and Relevant Research, and
    call for fresh thinking across a wide range of research areas, including enhancing
    the customer experience, crafting innovation, integrating technology and measuring
    service outcomes. \r\n\r\nOriginality/value\r\n– The originality of this essay
    lies in its focus on revitalizing the discussion on relevance and rigor as a path
    forward for service research. Additionally, this paper offers new insights on
    core management aspects of service provision that provide a solid platform for
    future work in service research."
article_type: original
author:
- first_name: Anders
  full_name: Gustafsson, Anders
  last_name: Gustafsson
- first_name: Lerzan
  full_name: Aksoy, Lerzan
  last_name: Aksoy
- first_name: Michael K
  full_name: Brady, Michael K
  last_name: Brady
- first_name: Janet R
  full_name: McColl-Kennedy, Janet R
  last_name: McColl-Kennedy
- first_name: Nancy J
  full_name: Sirianni, Nancy J
  last_name: Sirianni
- first_name: Lars
  full_name: Witell, Lars
  last_name: Witell
- first_name: Nancy
  full_name: Wünderlich, Nancy
  id: '36392'
  last_name: Wünderlich
citation:
  ama: Gustafsson A, Aksoy L, Brady MK, et al. Conducting Service Research that Matters.
    <i>Journal of Services Marketing</i>. 2015;29(6/7):425-429.
  apa: Gustafsson, A., Aksoy, L., Brady, M. K., McColl-Kennedy, J. R., Sirianni, N.
    J., Witell, L., &#38; Wünderlich, N. (2015). Conducting Service Research that
    Matters. <i>Journal of Services Marketing</i>, <i>29</i>(6/7), 425–429.
  bibtex: '@article{Gustafsson_Aksoy_Brady_McColl-Kennedy_Sirianni_Witell_Wünderlich_2015,
    title={Conducting Service Research that Matters.}, volume={29}, number={6/7},
    journal={Journal of Services Marketing}, publisher={Emerald Group Publishing Limited},
    author={Gustafsson, Anders and Aksoy, Lerzan and Brady, Michael K and McColl-Kennedy,
    Janet R and Sirianni, Nancy J and Witell, Lars and Wünderlich, Nancy}, year={2015},
    pages={425–429} }'
  chicago: 'Gustafsson, Anders, Lerzan Aksoy, Michael K Brady, Janet R McColl-Kennedy,
    Nancy J Sirianni, Lars Witell, and Nancy Wünderlich. “Conducting Service Research
    That Matters.” <i>Journal of Services Marketing</i> 29, no. 6/7 (2015): 425–29.'
  ieee: A. Gustafsson <i>et al.</i>, “Conducting Service Research that Matters.,”
    <i>Journal of Services Marketing</i>, vol. 29, no. 6/7, pp. 425–429, 2015.
  mla: Gustafsson, Anders, et al. “Conducting Service Research That Matters.” <i>Journal
    of Services Marketing</i>, vol. 29, no. 6/7, Emerald Group Publishing Limited,
    2015, pp. 425–29.
  short: A. Gustafsson, L. Aksoy, M.K. Brady, J.R. McColl-Kennedy, N.J. Sirianni,
    L. Witell, N. Wünderlich, Journal of Services Marketing 29 (2015) 425–429.
date_created: 2018-11-15T11:32:07Z
date_updated: 2022-01-06T07:02:36Z
department:
- _id: '181'
intvolume: '        29'
issue: 6/7
keyword:
- Relevance
- Service technology
- Service innovation
- Customer experience
- Rigor
- Service outcomes
language:
- iso: eng
page: 425-429
publication: Journal of Services Marketing
publication_status: published
publisher: Emerald Group Publishing Limited
status: public
title: Conducting Service Research that Matters.
type: journal_article
user_id: '37741'
volume: 29
year: '2015'
...
---
_id: '5704'
abstract:
- lang: eng
  text: 'Advancements in information technology have changed the way customers experience
    a service encounter and their relationship with service providers. Especially
    technology-based self-service channels have found their way into the 21st century
    service economy. While research embraces these channels for their cost-efficiency,
    it has not examined whether a shift from personal to self-service affects customer–firm
    relationships. Drawing from the service-dominant logic and its central concept
    of value-in-context, we discuss customers’ value creation in self-service and
    personal service channels and examine the long-term impact of these channels on
    customer retention. Using longitudinal customer data, we investigate how the ratio
    of self-service versus personal service use influences customer defection over
    time. Our findings suggest that the ratio of self-service to personal service
    used affects customer defection in a U-shaped manner, with intermediate levels
    of both self-service and personal service use being associated with the lowest
    likelihood of defection. We also find that this effect mitigates over time. We
    conclude that firms should not shift customers toward self-service channels completely,
    especially not at the beginning of a relationship. Our study underlines the importance
    of understanding when and how self-service technologies create valuable customer
    experiences and stresses the notion of actively managing customers’ cocreation
    of value. '
article_type: original
author:
- first_name: Anne
  full_name: Scherer, Anne
  last_name: Scherer
- first_name: Nancy
  full_name: Wünderlich, Nancy
  id: '36392'
  last_name: Wünderlich
- first_name: Florian
  full_name: Von Wangenheim, Florian
  last_name: Von Wangenheim
citation:
  ama: 'Scherer A, Wünderlich N, Von Wangenheim F. The Value of Self-Service: Long-Term
    Effects of Technology-Based Self-Service Usage on Customer Retention. <i>MIS Quarterly</i>.
    2015;39(1):177-200.'
  apa: 'Scherer, A., Wünderlich, N., &#38; Von Wangenheim, F. (2015). The Value of
    Self-Service: Long-Term Effects of Technology-Based Self-Service Usage on Customer
    Retention. <i>MIS Quarterly</i>, <i>39</i>(1), 177–200.'
  bibtex: '@article{Scherer_Wünderlich_Von Wangenheim_2015, title={The Value of Self-Service:
    Long-Term Effects of Technology-Based Self-Service Usage on Customer Retention.},
    volume={39}, number={1}, journal={MIS Quarterly}, publisher={MIS RC}, author={Scherer,
    Anne and Wünderlich, Nancy and Von Wangenheim, Florian}, year={2015}, pages={177–200}
    }'
  chicago: 'Scherer, Anne, Nancy Wünderlich, and Florian Von Wangenheim. “The Value
    of Self-Service: Long-Term Effects of Technology-Based Self-Service Usage on Customer
    Retention.” <i>MIS Quarterly</i> 39, no. 1 (2015): 177–200.'
  ieee: 'A. Scherer, N. Wünderlich, and F. Von Wangenheim, “The Value of Self-Service:
    Long-Term Effects of Technology-Based Self-Service Usage on Customer Retention.,”
    <i>MIS Quarterly</i>, vol. 39, no. 1, pp. 177–200, 2015.'
  mla: 'Scherer, Anne, et al. “The Value of Self-Service: Long-Term Effects of Technology-Based
    Self-Service Usage on Customer Retention.” <i>MIS Quarterly</i>, vol. 39, no.
    1, MIS RC, 2015, pp. 177–200.'
  short: A. Scherer, N. Wünderlich, F. Von Wangenheim, MIS Quarterly 39 (2015) 177–200.
date_created: 2018-11-15T11:36:38Z
date_updated: 2022-01-06T07:02:36Z
department:
- _id: '181'
intvolume: '        39'
issue: '1'
keyword:
- customer defection
- customer retention
- e-service
- longitudinal
- Self-service
- value-in-context
language:
- iso: eng
page: 177-200
publication: MIS Quarterly
publication_identifier:
  issn:
  - 0276-7783.
publication_status: published
publisher: MIS RC
status: public
title: 'The Value of Self-Service: Long-Term Effects of Technology-Based Self-Service
  Usage on Customer Retention.'
type: journal_article
user_id: '37741'
volume: 39
year: '2015'
...
---
_id: '5705'
abstract:
- lang: eng
  text: 'Despite the growing literature on loyalty program (LP) research, many questions
    remain underexplored. Driven by advancements in information technology, marketing
    analytics, and consumer interface platforms (e.g., mobile devices), there have
    been many recent developments in LP practices around the world. They impose new
    challenges and create exciting opportunities for future LP research. The main
    objective of this paper is to identify missing links in the literature and to
    craft a future research agenda to advance LP research and practice. Our discussion
    focuses on three key areas: (1) LP designs, (2) Assessment of LP performance,
    and (3) Emerging trends and the impact of new technologies. We highlight several
    gaps in the literature and outline research opportunities in each area.'
article_type: original
author:
- first_name: Els
  full_name: Breugelmans, Els
  last_name: Breugelmans
- first_name: Tammo H A
  full_name: Bijmolt, Tammo H A
  last_name: Bijmolt
- first_name: Jie
  full_name: Zhang, Jie
  last_name: Zhang
- first_name: Leonardo J
  full_name: Basso, Leonardo J
  last_name: Basso
- first_name: Matilda
  full_name: Dorotic, Matilda
  last_name: Dorotic
- first_name: Praveen
  full_name: Kopalle, Praveen
  last_name: Kopalle
- first_name: Alec
  full_name: Minnema, Alec
  last_name: Minnema
- first_name: Willem Jan
  full_name: Mijnlieff, Willem Jan
  last_name: Mijnlieff
- first_name: Nancy
  full_name: Wünderlich, Nancy
  id: '36392'
  last_name: Wünderlich
citation:
  ama: 'Breugelmans E, Bijmolt THA, Zhang J, et al. Advancing Research on Loyalty
    Programs: A Future Research Agenda. <i>Marketing Letters</i>. 2015;26(2):127-139.'
  apa: 'Breugelmans, E., Bijmolt, T. H. A., Zhang, J., Basso, L. J., Dorotic, M.,
    Kopalle, P., … Wünderlich, N. (2015). Advancing Research on Loyalty Programs:
    A Future Research Agenda. <i>Marketing Letters</i>, <i>26</i>(2), 127–139.'
  bibtex: '@article{Breugelmans_Bijmolt_Zhang_Basso_Dorotic_Kopalle_Minnema_Mijnlieff_Wünderlich_2015,
    title={Advancing Research on Loyalty Programs: A Future Research Agenda.}, volume={26},
    number={2}, journal={Marketing Letters}, publisher={Springer}, author={Breugelmans,
    Els and Bijmolt, Tammo H A and Zhang, Jie and Basso, Leonardo J and Dorotic, Matilda
    and Kopalle, Praveen and Minnema, Alec and Mijnlieff, Willem Jan and Wünderlich,
    Nancy}, year={2015}, pages={127–139} }'
  chicago: 'Breugelmans, Els, Tammo H A Bijmolt, Jie Zhang, Leonardo J Basso, Matilda
    Dorotic, Praveen Kopalle, Alec Minnema, Willem Jan Mijnlieff, and Nancy Wünderlich.
    “Advancing Research on Loyalty Programs: A Future Research Agenda.” <i>Marketing
    Letters</i> 26, no. 2 (2015): 127–39.'
  ieee: 'E. Breugelmans <i>et al.</i>, “Advancing Research on Loyalty Programs: A
    Future Research Agenda.,” <i>Marketing Letters</i>, vol. 26, no. 2, pp. 127–139,
    2015.'
  mla: 'Breugelmans, Els, et al. “Advancing Research on Loyalty Programs: A Future
    Research Agenda.” <i>Marketing Letters</i>, vol. 26, no. 2, Springer, 2015, pp.
    127–39.'
  short: E. Breugelmans, T.H.A. Bijmolt, J. Zhang, L.J. Basso, M. Dorotic, P. Kopalle,
    A. Minnema, W.J. Mijnlieff, N. Wünderlich, Marketing Letters 26 (2015) 127–139.
date_created: 2018-11-15T11:46:22Z
date_updated: 2022-01-06T07:02:36Z
department:
- _id: '181'
intvolume: '        26'
issue: '2'
keyword:
- Loyalty programs
- Loyalty program design
- Loyalty program performance assessment
- Emerging trends
- Partnership loyalty programs
- Customer relationship management
language:
- iso: eng
page: 127-139
publication: Marketing Letters
publication_status: published
publisher: Springer
status: public
title: 'Advancing Research on Loyalty Programs: A Future Research Agenda.'
type: journal_article
user_id: '37741'
volume: 26
year: '2015'
...