@article{26368,
  author       = {{Geierhos, Michaela and Bouraoui, Jean-Leon and Watrin,  Patrick}},
  issn         = {{0176-599X}},
  journal      = {{Arbeiten zur Mehrsprachigkeit / Folge B}},
  pages        = {{45--50}},
  title        = {{{Towards Multilingual Biographical Event Extraction}}},
  volume       = {{96}},
  year         = {{2011}},
}

@article{26367,
  author       = {{Geierhos, Michaela and Lee, Yeong Su and Bargel, Matthias}},
  issn         = {{0176-599X}},
  journal      = {{Arbeiten zur Mehrsprachigkeit / Folge B}},
  pages        = {{219--222}},
  title        = {{{Processing Multilingual Customer Contacts via Social Media}}},
  volume       = {{96}},
  year         = {{2011}},
}

@techreport{2829,
  author       = {{Müller, G. and Kundisch, Dennis and Sackmann, S. and Romeike, F.}},
  pages        = {{421--422}},
  publisher    = {{Universitätsverlag Göttingen}},
  title        = {{{Vorwort zum Track Integriertes Ertrags-/Risikomanagement in automatisierten Geschäftsprozessen}}},
  year         = {{2010}},
}

@article{2633,
  author       = {{Wagener, Martin and Kundisch, Dennis and Riordan, R. and Rabhi, Fethi and Herrmann, Philipp and Weinhardt, C.}},
  journal      = {{Electronic Commerce Research and Applications}},
  number       = {{5}},
  pages        = {{400--409}},
  title        = {{{Price Efficiency in Futures and Spot Trading: The Role of Information Technology}}},
  volume       = {{9}},
  year         = {{2010}},
}

@article{2645,
  author       = {{Sackmann, S. and Kundisch, Dennis and Ruch, M.}},
  journal      = {{Management Research Review}},
  number       = {{6}},
  pages        = {{617--634}},
  title        = {{{Customer Portfolio Management in E-Commerce - An Analytical Model for Optimization}}},
  volume       = {{33}},
  year         = {{2010}},
}

@article{2646,
  author       = {{Guabtni, A. and Kundisch, Dennis and Rabhi, Fethi}},
  journal      = {{Enterprise Modelling and Information Systems Architectures}},
  number       = {{2}},
  pages        = {{4--20}},
  title        = {{{A User-Driven SOA for Financial Market Data Analysis}}},
  volume       = {{5}},
  year         = {{2010}},
}

@article{2647,
  author       = {{Kundisch, Dennis and Zorzi, R.}},
  journal      = {{Journal of Banking and Financial Research}},
  number       = {{5}},
  pages        = {{292--303}},
  title        = {{{Der Einfluss von Sozialkapital in der Asset Allocation von Privatanlegern}}},
  volume       = {{58}},
  year         = {{2010}},
}

@article{2648,
  author       = {{Kundisch, Dennis and Satzger, G.}},
  journal      = {{Der Betrieb}},
  number       = {{11}},
  pages        = {{569--576}},
  title        = {{{Einfluss der Finanzierung auf die Steuerbarkeit und Vorteilhaftigkeit von Investitionen}}},
  volume       = {{63}},
  year         = {{2010}},
}

@inproceedings{3463,
  author       = {{Backhaus, Klaus and Becker, Jörg and Beverungen, Daniel and Broeker, Ole and Knackstedt, Ralf and Nikula, Anna and Wilken, Robert}},
  booktitle    = {{40. Jahrestagung der Gesellschaft für Informatik}},
  location     = {{Leipzig, Germany}},
  title        = {{{Produktivitätsbenchmarking als Bestandteil eines integrierten Ansatzes zur Vermarktung hybrider Leistungsbündel}}},
  year         = {{2010}},
}

@inproceedings{3464,
  author       = {{Backhaus, Klaus and Becker, Jörg and Beverungen, Daniel and Frohs, Margarete and Müller, Oliver and Weddeling, Matthias}},
  booktitle    = {{European Conference on Information Systems}},
  location     = {{Pretoria, South Africa}},
  title        = {{{Incorporating Willingness-to-Pay Data into Online Recommendations for Value-Added Services}}},
  year         = {{2010}},
}

@inproceedings{3465,
  author       = {{Becker, Jörg and Beverungen, Daniel and Blinn, Nadine and Fellmann, Michael and Knackstedt, Ralf and Nüttgens, Markus and Thomas, Oliver}},
  booktitle    = {{Proceedings of the Multikonferenz Wirtschaftsinformatik}},
  location     = {{Göttingen, Germany}},
  title        = {{{Produktivitätsmanagement hybrider Leistungsbündel --- Auf dem Weg zu einer Produktivitätsmanagementsystematik für effiziente Wertschöpfungspartnerschaften}}},
  year         = {{2010}},
}

@inproceedings{3466,
  author       = {{Becker, Jörg and Beverungen, Daniel and Blinn, Nadine and Nüttgens, Markus}},
  booktitle    = {{XX. International RESER Conference}},
  location     = {{Gothenburg, Sweden}},
  title        = {{{Assumptions in Service Research --- A Multi-Theoretical Perspective on the Development of Standards for the Integration of Goods and Services}}},
  year         = {{2010}},
}

@inproceedings{3467,
  author       = {{Becker, Jörg and Beverungen, Daniel and Matzner, Martin and Müller, Oliver}},
  booktitle    = {{Proceedings of the IADIS Internatioal Conference e-Society 2010}},
  editor       = {{Kommers, Piet and Isaías, Pedro}},
  isbn         = {{978-972-8939-07-6}},
  location     = {{Porto, Portugal}},
  pages        = {{322----329}},
  title        = {{{Total Cost of Service Life --- Decision Support for Selecting and Orchestrating Services}}},
  year         = {{2010}},
}

@inproceedings{3468,
  author       = {{Becker, Jörg and Beverungen, Daniel and Matzner, Martin and Müller, Oliver}},
  booktitle    = {{Exploring Service Sciences}},
  editor       = {{Morin, Jean-Henry and Ralyté, Jolita and Snene, Mehdi}},
  pages        = {{282----288}},
  title        = {{{Total Costs of Service Life: The Need of Decision Support in Selecting, Comparing and Orchestrating Services}}},
  doi          = {{10.1007/978-3-642-14319-9_25}},
  year         = {{2010}},
}

@inproceedings{3469,
  author       = {{Beverungen, Daniel}},
  booktitle    = {{Proceedings of the 10th European Academy of Management Conference}},
  location     = {{Rome, Italy}},
  title        = {{{Implementing Value-Driven Service Management --- Towards an IT Artifact-Based Approach for Managing Customer Solutions}}},
  year         = {{2010}},
}

@article{3503,
  author       = {{Backhaus, Klaus and Becker, Jörg and Beverungen, Daniel and Frohs, Margarethe and Müller, Oliver and Weddeling, Matthias and Knackstedt, Ralf and Steiner, Michael}},
  journal      = {{Electronic Markets}},
  number       = {{2}},
  pages        = {{131----146}},
  title        = {{{Enabling Individualized Recommendations and Dynamic Pricing of Value-Added Services through Willingness-to-Pay Data}}},
  doi          = {{10.1007/s12525-010-0032-0}},
  year         = {{2010}},
}

@article{3504,
  author       = {{Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf}},
  journal      = {{Information Systems and e-Business Management (ISeB)}},
  number       = {{1}},
  pages        = {{12----32}},
  title        = {{{The Challenge of Conceptual Modeling for Product-Service Systems --- Status-quo and Perspectives for Reference Models and Modeling Languages}}},
  year         = {{2010}},
}

@article{3505,
  author       = {{Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Winkelmann, Axel}},
  journal      = {{Lecture Notes in Informatics}},
  number       = {{INFORMATIK 2010 --- Business Process and Service Science --- Proceedings of ISSS and BPSC}},
  pages        = {{63----79}},
  title        = {{{Fostering the Virtualization of Service Processes and Touch Points --- Identification and Documentation of E-Service Potential in Retail Networks}}},
  year         = {{2010}},
}

@inproceedings{2778,
  author       = {{Burkart, W. and Etschberger, S. and Klein, C. and Kundisch, Dennis}},
  booktitle    = {{Proceedings of the International Conference on Information Systems (ICIS)}},
  location     = {{St. Louis, USA}},
  title        = {{{A Sequential Model for Global Spam-Classifying Processes}}},
  year         = {{2010}},
}

@inproceedings{2779,
  author       = {{Herrmann, Philipp and Kundisch, Dennis}},
  booktitle    = {{International Workshop on Enterprise Applications, Markets and Services in the Finance Industry (FinanceCom)}},
  location     = {{Frankfurt, Germany}},
  title        = {{{Explaining the Trading Venue Decision of Private Online Investors - An Empirical Study}}},
  year         = {{2010}},
}