@inproceedings{21724,
  author       = {{Althaus, Maike and Müller, Stefanie Jutta Marianne and Kundisch, Dennis}},
  location     = {{Virtual Conference/Workshop}},
  title        = {{{What Price Culture? – A Taxonomy of Entry Pricing Policies at Museums}}},
  year         = {{2021}},
}

@inproceedings{23410,
  author       = {{Poniatowski, Martin and Neumann, Jürgen and Kundisch, Dennis}},
  location     = {{Newport Beach, California, USA}},
  title        = {{{Nudging Their Thoughts –  Analyzing the Impact of Online Review Templates on Review Sentiment}}},
  year         = {{2021}},
}

@inbook{32868,
  author       = {{Nagbøl, Per Rådberg and Müller, Oliver and Krancher, Oliver}},
  booktitle    = {{The Next Wave of Sociotechnical Design}},
  isbn         = {{9783030824044}},
  issn         = {{0302-9743}},
  publisher    = {{Springer International Publishing}},
  title        = {{{Designing a Risk Assessment Tool for Artificial Intelligence Systems}}},
  doi          = {{10.1007/978-3-030-82405-1_32}},
  year         = {{2021}},
}

@inproceedings{21509,
  author       = {{Müller, Stefanie Jutta Marianne and Kundisch, Dennis}},
  location     = {{Virtual Conference/Workshop}},
  title        = {{{Gesellschaftliche Transformationen durch die Steigerung (popmusik)kultureller Teil-habe mittels innovativer Preiskonzepte – ein interdisziplinärer Literaturüberblick}}},
  year         = {{2021}},
}

@inproceedings{30192,
  author       = {{Arslan, Kader and Trier, Matthias}},
  booktitle    = {{Proceedings of the 32nd Australasian Conference on Information Systems (ACIS 2021)}},
  keywords     = {{Social media platform affordances, Use culture, Facebook, Instagram, Twitter}},
  location     = {{Sydney, Australia}},
  title        = {{{Towards a Differentiation Perspective on Social Media Platforms’ Affordances and Use Cultures – An organizing Literature Review}}},
  year         = {{2021}},
}

@inproceedings{30190,
  author       = {{Arslan, Kader}},
  booktitle    = {{Proceedings of the 29th European Conference on Information Systems (ECIS 2021)}},
  keywords     = {{Social media management, Social media, Literature review, Affordances, User behavior, Use culture}},
  location     = {{Marrakesh, Marocco}},
  title        = {{{A Review on Social Media Channel Choice Determinants in Organizations}}},
  year         = {{2021}},
}

@inproceedings{26812,
  author       = {{Leffrang, Dirk and Müller, Oliver}},
  booktitle    = {{IEEE Workshop on TRust and EXpertise in Visual Analytics}},
  title        = {{{Should I Follow this Model? The Effect of Uncertainty Visualization on the Acceptance of Time Series Forecasts}}},
  doi          = {{10.1109/TREX53765.2021.00009}},
  year         = {{2021}},
}

@article{17860,
  abstract     = {{Purpose
The purpose of this paper is to identify strategic options and challenges that arise when an industrial firm moves from providing smart service toward providing a platform.

Design/methodology/approach
This conceptual study takes on a multidisciplinary research perspective that integrates concepts, theories and insights from service management and marketing, information systems and platform economics.

Findings
The paper outlines three platform types – smart data platform, smart product platform and matching platform – as strategic options for firms that wish to evolve from smart service providers to platform providers.

Research limitations/implications
Investigating smart service platforms calls for launching interdisciplinary research initiatives. Promising research avenues are outlined to span boundaries that separate different research disciplines today.

Practical implications
Managing a successful transition from providing smart service toward providing a platform requires making significant investments in IT, platform-related capabilities and skills, as well as implement new approaches toward relationship management and brand-building.

Originality/value
The findings described in this paper are valuable to researchers in multiple disciplines seeking to develop and to justify theory related to platforms in industrial scenarios.}},
  author       = {{Beverungen, Daniel and Kundisch, Dennis and Wünderlich, Nancy}},
  issn         = {{507-532}},
  journal      = {{Journal of Service Management}},
  keywords     = {{Smart service, Platform, Interdisciplinary research, Manufacturing company, Smart service provider, Platform economics, Information systems, Multi-sided markets, Business-to-business (B2B) markets}},
  number       = {{4}},
  pages        = {{507--532}},
  publisher    = {{Emerald Insight}},
  title        = {{{Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers}}},
  doi          = {{10.1108/JOSM-03-2020-0066}},
  volume       = {{32}},
  year         = {{2021}},
}

@article{53860,
  author       = {{Tavana, Madjid and Mousavi, Hossein and Khalili Nasr, Arash and Mina, Hassan}},
  issn         = {{0957-4174}},
  journal      = {{Expert Systems with Applications}},
  publisher    = {{Elsevier BV}},
  title        = {{{A fuzzy weighted influence non-linear gauge system with application to advanced technology assessment at NASA}}},
  doi          = {{10.1016/j.eswa.2021.115274}},
  volume       = {{182}},
  year         = {{2021}},
}

@article{53864,
  author       = {{Tavana, Madjid and Izadikhah, Mohammad and Farzipoor Saen, Reza and Zare, Ramin}},
  issn         = {{0944-1344}},
  journal      = {{Environmental Science and Pollution Research}},
  number       = {{1}},
  pages        = {{664--682}},
  publisher    = {{Springer Science and Business Media LLC}},
  title        = {{{An integrated data envelopment analysis and life cycle assessment method for performance measurement in green construction management}}},
  doi          = {{10.1007/s11356-020-10353-7}},
  volume       = {{28}},
  year         = {{2021}},
}

@article{53868,
  author       = {{Tavana, Madjid and Shaabani, Akram and Santos-Arteaga, Francisco J. and Valaei, Naser}},
  issn         = {{0944-1344}},
  journal      = {{Environmental Science and Pollution Research}},
  number       = {{38}},
  pages        = {{53953--53982}},
  publisher    = {{Springer Science and Business Media LLC}},
  title        = {{{An integrated fuzzy sustainable supplier evaluation and selection framework for green supply chains in reverse logistics}}},
  doi          = {{10.1007/s11356-021-14302-w}},
  volume       = {{28}},
  year         = {{2021}},
}

@article{53865,
  author       = {{Tavana, Madjid and Shaabani, Akram and Mansouri Mohammadabadi, Soleyman and Varzgani, Nilofar}},
  issn         = {{2330-2674}},
  journal      = {{International Journal of Systems Science: Operations & Logistics}},
  number       = {{3}},
  pages        = {{238--261}},
  publisher    = {{Informa UK Limited}},
  title        = {{{An integrated fuzzy AHP- fuzzy MULTIMOORA model for supply chain risk-benefit assessment and supplier selection}}},
  doi          = {{10.1080/23302674.2020.1737754}},
  volume       = {{8}},
  year         = {{2021}},
}

@article{53872,
  author       = {{Ebrahimi, Bohlool and Tavana, Madjid and Kleine, Andreas and Dellnitz, Andreas}},
  issn         = {{0171-6468}},
  journal      = {{OR Spectrum}},
  number       = {{4}},
  pages        = {{1103--1124}},
  publisher    = {{Springer Science and Business Media LLC}},
  title        = {{{An epsilon-based data envelopment analysis approach for solving performance measurement problems with interval and ordinal dual-role factors}}},
  doi          = {{10.1007/s00291-021-00649-6}},
  volume       = {{43}},
  year         = {{2021}},
}

@article{53869,
  author       = {{Tavana, Madjid and Shaabani, Akram and Di Caprio, Debora and Bonyani, Abbas}},
  issn         = {{2772-3909}},
  journal      = {{Cleaner Logistics and Supply Chain}},
  publisher    = {{Elsevier BV}},
  title        = {{{An integrated group fuzzy best-worst method and combined compromise solution with Bonferroni functions for supplier selection in reverse supply chains}}},
  doi          = {{10.1016/j.clscn.2021.100009}},
  volume       = {{2}},
  year         = {{2021}},
}

@article{53866,
  author       = {{Tavana, Madjid and Tohidi, Hamid and Alimohammadi, Milad and Lesansalmasi, Reza}},
  issn         = {{0944-1344}},
  journal      = {{Environmental Science and Pollution Research}},
  number       = {{36}},
  pages        = {{50636--50648}},
  publisher    = {{Springer Science and Business Media LLC}},
  title        = {{{A location-inventory-routing model for green supply chains with low-carbon emissions under uncertainty}}},
  doi          = {{10.1007/s11356-021-13815-8}},
  volume       = {{28}},
  year         = {{2021}},
}

@article{53870,
  author       = {{Khalili Nasr, Arash and Tavana, Madjid and Alavi, Behrouz and Mina, Hassan}},
  issn         = {{0959-6526}},
  journal      = {{Journal of Cleaner Production}},
  publisher    = {{Elsevier BV}},
  title        = {{{A novel fuzzy multi-objective circular supplier selection and order allocation model for sustainable closed-loop supply chains}}},
  doi          = {{10.1016/j.jclepro.2020.124994}},
  volume       = {{287}},
  year         = {{2021}},
}

@article{53867,
  author       = {{Tavana, Madjid and Shaabani, Akram and Di Caprio, Debora and Amiri, Maghsoud}},
  issn         = {{2666-4127}},
  journal      = {{Sustainable Operations and Computers}},
  pages        = {{149--169}},
  publisher    = {{Elsevier BV}},
  title        = {{{An integrated and comprehensive fuzzy multicriteria model for supplier selection in digital supply chains}}},
  doi          = {{10.1016/j.susoc.2021.07.008}},
  volume       = {{2}},
  year         = {{2021}},
}

@article{53871,
  author       = {{Ebrahimi, Bohlool and Tavana, Madjid and Charles, Vincent}},
  issn         = {{1109-2858}},
  journal      = {{Operational Research}},
  publisher    = {{Springer Science and Business Media LLC}},
  title        = {{{A note and new extensions on “interval efficiency measures in data envelopment analysis with imprecise data”}}},
  doi          = {{10.1007/s12351-019-00524-x}},
  year         = {{2021}},
}

@article{53877,
  author       = {{de Campos, Elaine Aparecida Regiani and Tavana, Madjid and ten Caten, Carla Schwengber and Bouzon, Marina and de Paula, Istefani Carísio}},
  issn         = {{0944-1344}},
  journal      = {{Environmental Science and Pollution Research}},
  number       = {{11}},
  pages        = {{14156--14176}},
  publisher    = {{Springer Science and Business Media LLC}},
  title        = {{{A grey-DEMATEL approach for analyzing factors critical to the implementation of reverse logistics in the pharmaceutical care process}}},
  doi          = {{10.1007/s11356-020-11138-8}},
  volume       = {{28}},
  year         = {{2021}},
}

@article{53881,
  author       = {{Aslani, Babak and Rabiee, Meysam and Tavana, Madjid}},
  issn         = {{2330-2674}},
  journal      = {{International Journal of Systems Science: Operations & Logistics}},
  number       = {{4}},
  pages        = {{348--370}},
  publisher    = {{Informa UK Limited}},
  title        = {{{An integrated information fusion and grey multi-criteria decision-making framework for sustainable supplier selection}}},
  doi          = {{10.1080/23302674.2020.1776414}},
  volume       = {{8}},
  year         = {{2021}},
}