@inproceedings{21348,
  author       = {{Stieglitz, S. and Mirbabaie, Milad and Potthoff, T.}},
  booktitle    = {{Proceedings of the 51st Hawaii International Conference on System Sciences}},
  title        = {{{Crisis Communication on Twitter during a Global Crisis of Volkswagen – The Case of “Dieselgate”}}},
  year         = {{2018}},
}

@inproceedings{5675,
  abstract     = {{When responding to natural disasters, professional relief units are often supported by many volunteers which are not affiliated to humanitarian organizations. The effective coordination of these volunteers is crucial to leverage their capabilities and to avoid conflicts with professional relief units. In this paper, we empirically identify key requirements that professional relief units pose on this coordination. Based on these requirements, we suggest a decision model. We computationally solve a real-world instance of the model and empirically validate the computed solution in interviews with practitioners. Our results show that the suggested model allows for solving volunteer coordination tasks of realistic size near-optimally within short time, with the determined solution being well accepted by practitioners. We also describe in this article how the suggested decision support model is integrated in the volunteer coordination system which we develop in joint cooperation with a disaster management authority and a software development company.}},
  author       = {{Rauchecker, Gerhard and Schryen, Guido}},
  booktitle    = {{Proceedings of the 15th International Conference on Information Systems for Crisis Response and Management}},
  keywords     = {{Coordination of spontaneous volunteers, volunteer coordination system, decision support, scheduling optimization model, linear programming}},
  location     = {{Rochester, NY, USA}},
  title        = {{{Decision Support for the Optimal Coordination of Spontaneous Volunteers in Disaster Relief}}},
  year         = {{2018}},
}

@inproceedings{5681,
  author       = {{Prester, Julian and Wagner, Gerit and Schryen, Guido}},
  booktitle    = {{Proceedings of the 2018 International Conference on Information Systems (ICIS 2018)}},
  location     = {{San Francisco, CA, USA}},
  title        = {{{Classifying the Ideational Impact of IS Review Articles: A Natural Language Processing Based Approach}}},
  year         = {{2018}},
}

@book{6164,
  author       = {{Schillinger, Rolf and Schryen, Guido}},
  isbn         = {{978-3-88246-374-3}},
  publisher    = {{University of Regensburg}},
  title        = {{{Security in Highly Connected IT Systems – Results of the Bavarian Research Alliance FORSEC}}},
  doi          = {{10.5283/epub.36264}},
  year         = {{2018}},
}

@inbook{4519,
  author       = {{Lüttenberg, Hedda and Wolf, Verena and Beverungen, Daniel}},
  booktitle    = {{Service Engineering}},
  isbn         = {{9783658209049}},
  pages        = {{31--49}},
  publisher    = {{Springer Fachmedien Wiesbaden}},
  title        = {{{Service (Systems) Engineering für die Produktion}}},
  doi          = {{10.1007/978-3-658-20905-6_3}},
  year         = {{2018}},
}

@inproceedings{4520,
  author       = {{Neumann, Jürgen and Gutt, Dominik and Kundisch, Dennis}},
  booktitle    = {{Workshop on IS Design and Economic Behavior (ISDEB)}},
  location     = {{Lüneburg, Germany}},
  title        = {{{The Traveling Reviewer Problem - Exploring the Relationship Between Offline Locations and Online Rating Behavior}}},
  year         = {{2018}},
}

@inproceedings{4577,
  author       = {{Bohn, Nicolai and Kundisch, Dennis}},
  booktitle    = {{Proceedings of the 39th International Conference on Information Systems (ICIS)}},
  location     = {{San Francisco, USA}},
  title        = {{{An Extended Perspective of Technology Pivots in Software Startups: Towards a Theoretical Model}}},
  year         = {{2018}},
}

@inproceedings{4766,
  author       = {{Ingo Berendes, C. and Bartelheimer, Christian and Hendrik Betzing, Jan and Beverungen, Daniel}},
  booktitle    = {{Proceedings of the 39th International Conference on Information Systems}},
  location     = {{San Francisco USA}},
  title        = {{{Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language}}},
  year         = {{2018}},
}

@misc{9687,
  author       = {{Beverungen, Daniel and Wolf, Verena and Bartelheimer, Christian}},
  booktitle    = {{Service Business Development. spot.on marketing - Der Newsletter für Marketing und Business Development}},
  title        = {{{Dienstleistungssysteme erfolgreich digital transformieren}}},
  year         = {{2018}},
}

@inproceedings{9709,
  author       = {{Gernreich, Chris and Wolf, Verena and Bartelheimer, Christian and Prinz, Christopher}},
  booktitle    = {{Proceedings of the 39th International Conference on Information Systems}},
  location     = {{San Francisco, USA}},
  title        = {{{The Impact of Process Automation on Manufacturers’ Long-Term Knowledge}}},
  year         = {{2018}},
}

@inproceedings{4362,
  author       = {{Schlangenotto, Darius and Kundisch, Dennis and Poniatowski, Martin}},
  booktitle    = {{Proceedings of the 24th Americas Conference on Information Systems (AMCIS)}},
  location     = {{New Orleans, USA}},
  title        = {{{What Drives Paid Search Success: A Systematic Literature Review}}},
  year         = {{2018}},
}

@inproceedings{4363,
  author       = {{Bohn, Nicolai and Kundisch, Dennis}},
  booktitle    = {{Proceedings of the 39th International Conference on Information Systems (ICIS)}},
  location     = {{Phoenix, Arizona, USA}},
  title        = {{{An Extended Perspective of Technology Pivots in Software Startups: Towards a Theoretical Model}}},
  year         = {{2018}},
}

@inproceedings{4364,
  author       = {{Neumann, Jürgen}},
  booktitle    = {{INFORMS Conference on Information Systems and Technology (CIST)}},
  location     = {{Phoenix, Arizona, USA}},
  title        = {{{The Economics of Online Reviews in Markets with Variety-Seeking Consumers}}},
  year         = {{2018}},
}

@inproceedings{4373,
  author       = {{Szopinski, Daniel}},
  booktitle    = {{Bosch Business Model Innovation Summit 2018}},
  location     = {{Renningen, Germany}},
  title        = {{{Towards software-based tools for business model development: Using external stimuli for business model idea generation}}},
  year         = {{2018}},
}

@inbook{5073,
  author       = {{Beverungen, Daniel and Wolf, Verena and Bartelheimer, Christian}},
  booktitle    = {{Service Business Development}},
  isbn         = {{9783658224233}},
  pages        = {{395--422}},
  publisher    = {{Springer Fachmedien Wiesbaden}},
  title        = {{{Digitale Transformation von Dienstleistungssystemen}}},
  doi          = {{10.1007/978-3-658-22424-0_17}},
  year         = {{2018}},
}

@inproceedings{5530,
  abstract     = {{Software companies nowadays create ecosystems of users and third-party providers around their platforms. They often provide online stores so that the third-party developments can be exposed to users directly. The resulting ecosystems differ significantly from each other in their architectural designs because their providers differ in terms of business goals and contexts. Until now, this architectural diversity and rationale behind it are not well-understood. Therefore, it is not clear which software features contribute to ecosystem’s success with respect to certain business goals and context. This hinders systematic creation of ecosystems in the future. Thus, decision-making becomes too risky; for future ecosystem providers, which may lead to creation of inefficient ecosystems that lack critical features, and for third-party providers to rely on ad-hoc choices while deciding on suitability of an ecosystem for their future career. In this paper, we introduce three design patterns for store- oriented software ecosystems by classifying the design decisions, business goals, and context of 111 store-oriented software ecosystems. Each design pattern provides an architectural solution to achieve a different business goal while supporting a different context. We discuss how the design patterns are applied together in order to achieve more business goals. Our work supports ecosystem and third-party providers by sharing practice-proven architectural solutions, helping them to take informed architectural decisions and reduce technical risks.}},
  author       = {{Jazayeri, Bahar and Zimmermann, Olaf and Küster, Jochen and Engels, Gregor and Kundisch, Dennis and Szopinski, Daniel}},
  booktitle    = {{The Latin American Conference on Pattern Languages of Programs (SLPLoP)}},
  publisher    = {{ACM. To appear}},
  title        = {{{Patterns of Store-oriented Software Ecosystems: Detection, Classification, and Analysis of Design Options}}},
  year         = {{2018}},
}

@article{5586,
  abstract     = {{The need to protect resources against attackers is reflected by huge information security investments of firms worldwide. In the presence of budget constraints and a diverse set of assets to protect, organizations have to decide in which IT security measures to invest, how to evaluate those investment decisions, and how to learn from past decisions to optimize future security investment actions. While the academic literature has provided valuable insights into these issues, there is a lack of empirical contributions. To address this lack, we conduct a theory-based exploratory multiple case study. Our case study reveals that (1) firms? investments in information security are largely driven by external environmental and industry-related factors, (2) firms do not implement standardized decision processes, (3) the security process is perceived to impact the business process in a disturbing way, (4) both the implementation of evaluation processes and the application of metrics are hardly existent and (5) learning activities mainly occur at an ad-hoc basis.}},
  author       = {{Weishäupl, Eva and Yasasin, Emrah and Schryen, Guido}},
  journal      = {{Computers & Security}},
  keywords     = {{Information Security Investments, Multiple Case Study, Organizations, Single Loop Learning, Double Loop Learning}},
  pages        = {{807 -- 823}},
  publisher    = {{Elsevier}},
  title        = {{{Information Security Investments: An Exploratory Multiple Case Study on Decision-Making, Evaluation and Learning}}},
  volume       = {{77}},
  year         = {{2018}},
}

@inproceedings{5600,
  author       = {{Schuster, Richard and Wagner, Gerit and Schryen, Guido}},
  booktitle    = {{Proceedings of the 2018 International Conference on Information Systems (ICIS 2018)}},
  location     = {{San Francisco, CA, USA}},
  title        = {{{Information Systems Design Science Research and Cumulative Knowledge Development: An Exploratory Study}}},
  year         = {{2018}},
}

@inproceedings{1046,
  author       = {{John, Thomas and Szopinski, Daniel}},
  booktitle    = {{Proceedings of the Multikonferenz Wirtschaftsinformatik 2018 (MKWI), Lüneburg, Germany}},
  title        = {{{Towards explaining the popularity of the Business Model Canvas: A dual coding approach}}},
  year         = {{2018}},
}

@article{1047,
  author       = {{Stummer, Christian and Kundisch, Dennis and Decker, Reinhold}},
  journal      = {{Business & Information Systems Engineering}},
  publisher    = {{Springer}},
  title        = {{{Platform Launch Strategies}}},
  year         = {{2018}},
}