[{"type":"journal_article","publication":"Electronic Markets","file":[{"creator":"mateskam","date_created":"2025-01-10T16:50:54Z","date_updated":"2025-01-10T16:50:54Z","access_level":"open_access","file_name":"Electronic Markets - Exploring the Scope of Generative AI in Literature Review Development - Preprint.pdf","file_id":"58152","file_size":4950416,"content_type":"application/pdf","relation":"main_file"}],"status":"public","user_id":"51811","department":[{"_id":"277"}],"_id":"58150","file_date_updated":"2025-01-10T16:50:54Z","language":[{"iso":"eng"}],"ddc":["000"],"has_accepted_license":"1","citation":{"ama":"Schryen G, Marrone M, Yang J. Exploring the Scope of Generative AI in Literature Review Development. <i>Electronic Markets</i>. Published online 2025.","ieee":"G. Schryen, M. Marrone, and J. Yang, “Exploring the Scope of Generative AI in Literature Review Development,” <i>Electronic Markets</i>, 2025.","chicago":"Schryen, Guido, Mauricio Marrone, and Jack Yang. “Exploring the Scope of Generative AI in Literature Review Development.” <i>Electronic Markets</i>, 2025.","short":"G. Schryen, M. Marrone, J. Yang, Electronic Markets (2025).","mla":"Schryen, Guido, et al. “Exploring the Scope of Generative AI in Literature Review Development.” <i>Electronic Markets</i>, 2025.","bibtex":"@article{Schryen_Marrone_Yang_2025, title={Exploring the Scope of Generative AI in Literature Review Development}, journal={Electronic Markets}, author={Schryen, Guido and Marrone, Mauricio and Yang, Jack}, year={2025} }","apa":"Schryen, G., Marrone, M., &#38; Yang, J. (2025). Exploring the Scope of Generative AI in Literature Review Development. <i>Electronic Markets</i>."},"year":"2025","author":[{"last_name":"Schryen","id":"72850","full_name":"Schryen, Guido","first_name":"Guido"},{"first_name":"Mauricio","full_name":"Marrone, Mauricio","last_name":"Marrone"},{"first_name":"Jack","full_name":"Yang, Jack","last_name":"Yang"}],"date_created":"2025-01-10T15:13:23Z","date_updated":"2025-01-10T16:51:02Z","oa":"1","title":"Exploring the Scope of Generative AI in Literature Review Development"},{"status":"public","editor":[{"id":"59677","full_name":"Beverungen, Daniel","last_name":"Beverungen","first_name":"Daniel"},{"first_name":"Christiane","full_name":"Lehrer, Christiane","last_name":"Lehrer"},{"id":"72744","full_name":"Trier, Matthias","last_name":"Trier","first_name":"Matthias"}],"type":"book_editor","language":[{"iso":"eng"}],"alternative_title":["Proceedings of the 18th International Conference on Wirtschaftsinformatik, Paderborn, Germany, 2023, Vol. 3"],"department":[{"_id":"526"}],"user_id":"21671","_id":"59182","citation":{"chicago":"Beverungen, Daniel, Christiane Lehrer, and Matthias Trier, eds. <i>Transforming the Digitally Sustainable Enterprise</i>. Cham: Springer Nature Switzerland, 2025. <a href=\"https://doi.org/10.1007/978-3-031-80125-9\">https://doi.org/10.1007/978-3-031-80125-9</a>.","ieee":"D. Beverungen, C. Lehrer, and M. Trier, Eds., <i>Transforming the Digitally Sustainable Enterprise</i>. Cham: Springer Nature Switzerland, 2025.","ama":"Beverungen D, Lehrer C, Trier M, eds. <i>Transforming the Digitally Sustainable Enterprise</i>. Springer Nature Switzerland; 2025. doi:<a href=\"https://doi.org/10.1007/978-3-031-80125-9\">10.1007/978-3-031-80125-9</a>","apa":"Beverungen, D., Lehrer, C., &#38; Trier, M. (Eds.). (2025). <i>Transforming the Digitally Sustainable Enterprise</i>. Springer Nature Switzerland. <a href=\"https://doi.org/10.1007/978-3-031-80125-9\">https://doi.org/10.1007/978-3-031-80125-9</a>","mla":"Beverungen, Daniel, et al., editors. <i>Transforming the Digitally Sustainable Enterprise</i>. Springer Nature Switzerland, 2025, doi:<a href=\"https://doi.org/10.1007/978-3-031-80125-9\">10.1007/978-3-031-80125-9</a>.","bibtex":"@book{Beverungen_Lehrer_Trier_2025, place={Cham}, title={Transforming the Digitally Sustainable Enterprise}, DOI={<a href=\"https://doi.org/10.1007/978-3-031-80125-9\">10.1007/978-3-031-80125-9</a>}, publisher={Springer Nature Switzerland}, year={2025} }","short":"D. Beverungen, C. Lehrer, M. Trier, eds., Transforming the Digitally Sustainable Enterprise, Springer Nature Switzerland, Cham, 2025."},"year":"2025","place":"Cham","publication_identifier":{"isbn":["9783031801242","9783031801259"],"issn":["2195-4968","2195-4976"]},"publication_status":"published","doi":"10.1007/978-3-031-80125-9","title":"Transforming the Digitally Sustainable Enterprise","date_created":"2025-03-28T14:53:09Z","date_updated":"2025-03-28T14:54:46Z","publisher":"Springer Nature Switzerland"},{"type":"book_editor","editor":[{"id":"59677","full_name":"Beverungen, Daniel","last_name":"Beverungen","first_name":"Daniel"},{"first_name":"Christiane","last_name":"Lehrer","full_name":"Lehrer, Christiane"},{"first_name":"Matthias","last_name":"Trier","full_name":"Trier, Matthias","id":"72744"}],"status":"public","_id":"59287","department":[{"_id":"526"}],"user_id":"21671","language":[{"iso":"eng"}],"alternative_title":["Proceedings of the 18th International Conference on Wirtschaftsinformatik, Paderborn, Germany, 2023, Vol. 2"],"publication_identifier":{"issn":["2195-4968","2195-4976"],"isbn":["9783031801211","9783031801228"]},"publication_status":"published","year":"2025","place":"Cham","citation":{"bibtex":"@book{Beverungen_Lehrer_Trier_2025, place={Cham}, title={Solutions and Technologies for Responsible Digitalization}, DOI={<a href=\"https://doi.org/10.1007/978-3-031-80122-8\">10.1007/978-3-031-80122-8</a>}, publisher={Springer Nature Switzerland}, year={2025} }","short":"D. Beverungen, C. Lehrer, M. Trier, eds., Solutions and Technologies for Responsible Digitalization, Springer Nature Switzerland, Cham, 2025.","mla":"Beverungen, Daniel, et al., editors. <i>Solutions and Technologies for Responsible Digitalization</i>. Springer Nature Switzerland, 2025, doi:<a href=\"https://doi.org/10.1007/978-3-031-80122-8\">10.1007/978-3-031-80122-8</a>.","apa":"Beverungen, D., Lehrer, C., &#38; Trier, M. (Eds.). (2025). <i>Solutions and Technologies for Responsible Digitalization</i>. Springer Nature Switzerland. <a href=\"https://doi.org/10.1007/978-3-031-80122-8\">https://doi.org/10.1007/978-3-031-80122-8</a>","chicago":"Beverungen, Daniel, Christiane Lehrer, and Matthias Trier, eds. <i>Solutions and Technologies for Responsible Digitalization</i>. Cham: Springer Nature Switzerland, 2025. <a href=\"https://doi.org/10.1007/978-3-031-80122-8\">https://doi.org/10.1007/978-3-031-80122-8</a>.","ieee":"D. Beverungen, C. Lehrer, and M. Trier, Eds., <i>Solutions and Technologies for Responsible Digitalization</i>. Cham: Springer Nature Switzerland, 2025.","ama":"Beverungen D, Lehrer C, Trier M, eds. <i>Solutions and Technologies for Responsible Digitalization</i>. Springer Nature Switzerland; 2025. doi:<a href=\"https://doi.org/10.1007/978-3-031-80122-8\">10.1007/978-3-031-80122-8</a>"},"date_updated":"2025-04-03T08:17:32Z","publisher":"Springer Nature Switzerland","date_created":"2025-04-03T08:16:56Z","title":"Solutions and Technologies for Responsible Digitalization","doi":"10.1007/978-3-031-80122-8"},{"publication_status":"accepted","year":"2025","citation":{"apa":"Vorbohle, C. (n.d.). Toward Design Principles to Enhance Visual Inquiry Tools for Ecosystem Design. <i>Proceedings of the Business Model Conference 2025</i>. Business Model Conference 2025, Oulu, Finland.","short":"C. Vorbohle, in: Proceedings of the Business Model Conference 2025, n.d.","bibtex":"@inproceedings{Vorbohle, title={Toward Design Principles to Enhance Visual Inquiry Tools for Ecosystem Design}, booktitle={Proceedings of the Business Model Conference 2025}, author={Vorbohle, Christian} }","mla":"Vorbohle, Christian. “Toward Design Principles to Enhance Visual Inquiry Tools for Ecosystem Design.” <i>Proceedings of the Business Model Conference 2025</i>.","ama":"Vorbohle C. Toward Design Principles to Enhance Visual Inquiry Tools for Ecosystem Design. In: <i>Proceedings of the Business Model Conference 2025</i>.","ieee":"C. Vorbohle, “Toward Design Principles to Enhance Visual Inquiry Tools for Ecosystem Design,” presented at the Business Model Conference 2025, Oulu, Finland.","chicago":"Vorbohle, Christian. “Toward Design Principles to Enhance Visual Inquiry Tools for Ecosystem Design.” In <i>Proceedings of the Business Model Conference 2025</i>, n.d."},"date_updated":"2025-07-07T14:29:14Z","author":[{"full_name":"Vorbohle, Christian","id":"29951","last_name":"Vorbohle","first_name":"Christian"}],"date_created":"2025-07-07T13:01:23Z","title":"Toward Design Principles to Enhance Visual Inquiry Tools for Ecosystem Design","conference":{"name":"Business Model Conference 2025","start_date":"2025-06-10","end_date":"2025-06-12","location":"Oulu, Finland"},"publication":"Proceedings of the Business Model Conference 2025","type":"conference","status":"public","_id":"60534","department":[{"_id":"276"}],"user_id":"16205","language":[{"iso":"eng"}]},{"issue":"1","year":"2025","publisher":"Springer Science and Business Media LLC","date_created":"2025-06-10T13:51:24Z","title":"Setting the stage for a flourishing cultural data ecosystem: A spotlight on business models of cultural event platforms","publication":"Electronic Markets","abstract":[{"lang":"eng","text":"<jats:title>Abstract</jats:title>\r\n          <jats:p>Data ecosystems can generate valuable business opportunities, but research on their emergence within specific industries is limited. The cultural event industry is characterized by a multifaceted cultural landscape and a fragmented and heterogeneous market of cultural event platforms. The emerging German cultural data ecosystem, envisioned to share event data in a data space, could foster data-driven innovation and enhance value creation in the cultural event industry. Yet, following the ecosystem-as-structure view, the platforms’ willingness to participate in the cultural data ecosystem depends on whether their business model aligns with at least one of the focal value propositions of the cultural data ecosystem. In this paper, we develop a taxonomy of cultural event platform business models, and derive six archetypes. Additionally, we interview industry representatives of these archetypes to shed light on the benefits and obstacles when participating in the cultural data ecosystem, and to identify potential focal value propositions, corresponding actor roles, and activities. Our work contributes to the discussion on taxonomies of data-sharing business models and the emergence of data ecosystems in the cultural event industry.</jats:p>"}],"language":[{"iso":"eng"}],"publication_identifier":{"issn":["1019-6781","1422-8890"]},"publication_status":"published","intvolume":"        35","citation":{"apa":"Althaus, M., Vorbohle, C., Müller, M., &#38; Kundisch, D. (2025). Setting the stage for a flourishing cultural data ecosystem: A spotlight on business models of cultural event platforms. <i>Electronic Markets</i>, <i>35</i>(1), Article 47. <a href=\"https://doi.org/10.1007/s12525-025-00790-y\">https://doi.org/10.1007/s12525-025-00790-y</a>","short":"M. Althaus, C. Vorbohle, M. Müller, D. Kundisch, Electronic Markets 35 (2025).","bibtex":"@article{Althaus_Vorbohle_Müller_Kundisch_2025, title={Setting the stage for a flourishing cultural data ecosystem: A spotlight on business models of cultural event platforms}, volume={35}, DOI={<a href=\"https://doi.org/10.1007/s12525-025-00790-y\">10.1007/s12525-025-00790-y</a>}, number={147}, journal={Electronic Markets}, publisher={Springer Science and Business Media LLC}, author={Althaus, Maike and Vorbohle, Christian and Müller, Michelle and Kundisch, Dennis}, year={2025} }","mla":"Althaus, Maike, et al. “Setting the Stage for a Flourishing Cultural Data Ecosystem: A Spotlight on Business Models of Cultural Event Platforms.” <i>Electronic Markets</i>, vol. 35, no. 1, 47, Springer Science and Business Media LLC, 2025, doi:<a href=\"https://doi.org/10.1007/s12525-025-00790-y\">10.1007/s12525-025-00790-y</a>.","ama":"Althaus M, Vorbohle C, Müller M, Kundisch D. Setting the stage for a flourishing cultural data ecosystem: A spotlight on business models of cultural event platforms. <i>Electronic Markets</i>. 2025;35(1). doi:<a href=\"https://doi.org/10.1007/s12525-025-00790-y\">10.1007/s12525-025-00790-y</a>","chicago":"Althaus, Maike, Christian Vorbohle, Michelle Müller, and Dennis Kundisch. “Setting the Stage for a Flourishing Cultural Data Ecosystem: A Spotlight on Business Models of Cultural Event Platforms.” <i>Electronic Markets</i> 35, no. 1 (2025). <a href=\"https://doi.org/10.1007/s12525-025-00790-y\">https://doi.org/10.1007/s12525-025-00790-y</a>.","ieee":"M. Althaus, C. Vorbohle, M. Müller, and D. Kundisch, “Setting the stage for a flourishing cultural data ecosystem: A spotlight on business models of cultural event platforms,” <i>Electronic Markets</i>, vol. 35, no. 1, Art. no. 47, 2025, doi: <a href=\"https://doi.org/10.1007/s12525-025-00790-y\">10.1007/s12525-025-00790-y</a>."},"date_updated":"2025-07-08T09:32:32Z","volume":35,"author":[{"id":"61896","full_name":"Althaus, Maike","last_name":"Althaus","first_name":"Maike"},{"first_name":"Christian","last_name":"Vorbohle","id":"29951","full_name":"Vorbohle, Christian"},{"id":"50286","full_name":"Müller, Michelle","last_name":"Müller","first_name":"Michelle"},{"first_name":"Dennis","last_name":"Kundisch","full_name":"Kundisch, Dennis","id":"21117"}],"doi":"10.1007/s12525-025-00790-y","type":"journal_article","status":"public","_id":"60169","department":[{"_id":"276"}],"user_id":"16205","article_number":"47"},{"publication":"Proceedings of the 33rd European Conference on Information Systems (ECIS)","type":"conference","status":"public","_id":"60549","department":[{"_id":"276"}],"user_id":"16205","language":[{"iso":"eng"}],"publication_status":"accepted","year":"2025","citation":{"ama":"Müller M. Guardians of Giving – An Empirical Analysis of the Relationship between Charitable Crowdfunding and Acquisitive Crime,” Proceedings of the 33rd European Conference on Information Systems (ECIS). In: <i>Proceedings of the 33rd European Conference on Information Systems (ECIS)</i>.","chicago":"Müller, Michelle. “Guardians of Giving – An Empirical Analysis of the Relationship between Charitable Crowdfunding and Acquisitive Crime,” Proceedings of the 33rd European Conference on Information Systems (ECIS).” In <i>Proceedings of the 33rd European Conference on Information Systems (ECIS)</i>, n.d.","ieee":"M. Müller, “Guardians of Giving – An Empirical Analysis of the Relationship between Charitable Crowdfunding and Acquisitive Crime,” Proceedings of the 33rd European Conference on Information Systems (ECIS),” presented at the 33rd European Conference on Information Systems (ECIS), Amman, Jordan.","apa":"Müller, M. (n.d.). Guardians of Giving – An Empirical Analysis of the Relationship between Charitable Crowdfunding and Acquisitive Crime,” Proceedings of the 33rd European Conference on Information Systems (ECIS). <i>Proceedings of the 33rd European Conference on Information Systems (ECIS)</i>. 33rd European Conference on Information Systems (ECIS), Amman, Jordan.","mla":"Müller, Michelle. “Guardians of Giving – An Empirical Analysis of the Relationship between Charitable Crowdfunding and Acquisitive Crime,” Proceedings of the 33rd European Conference on Information Systems (ECIS).” <i>Proceedings of the 33rd European Conference on Information Systems (ECIS)</i>.","bibtex":"@inproceedings{Müller, title={Guardians of Giving – An Empirical Analysis of the Relationship between Charitable Crowdfunding and Acquisitive Crime,” Proceedings of the 33rd European Conference on Information Systems (ECIS)}, booktitle={Proceedings of the 33rd European Conference on Information Systems (ECIS)}, author={Müller, Michelle} }","short":"M. Müller, in: Proceedings of the 33rd European Conference on Information Systems (ECIS), n.d."},"date_updated":"2025-07-09T09:37:34Z","author":[{"first_name":"Michelle","last_name":"Müller","full_name":"Müller, Michelle","id":"50286"}],"date_created":"2025-07-08T09:30:38Z","title":"Guardians of Giving – An Empirical Analysis of the Relationship between Charitable Crowdfunding and Acquisitive Crime,” Proceedings of the 33rd European Conference on Information Systems (ECIS)","conference":{"name":"33rd European Conference on Information Systems (ECIS)","location":"Amman, Jordan"},"main_file_link":[{"url":"https://aisel.aisnet.org/ecis2025/gov_platform/gov_platform/4/"}]},{"user_id":"72849","department":[{"_id":"196"}],"_id":"60680","language":[{"iso":"eng"}],"keyword":["Causal Machine Learning","Causality in Time Series","Causal Discovery","Human-Machine  Collaboration"],"type":"conference","status":"public","abstract":[{"lang":"eng","text":"Classical machine learning techniques often struggle with overfitting and unreliable predictions when exposed to novel conditions. Introducing causality into the modelling process offers a promising way to mitigate these challenges by enhancing predictive robustness. However, constructing an initial causal graph manually using domain knowledge is time-consuming, particularly in complex time series with numerous variables. To address this, causal discovery algorithms can provide a preliminary causal structure that domain experts can refine. This study investigates causal feature selection with domain knowledge using a data center system as an example. We use simulated time-series data to compare \r\ndifferent causal feature selection with traditional machine-learning feature selection methods. Our results show that predictions based on causal features are more robust compared to those derived from traditional methods. These findings underscore the potential of combining causal discovery algorithms with human expertise to improve machine learning applications."}],"date_created":"2025-07-21T07:52:03Z","author":[{"first_name":"David Ricardo","last_name":"Zapata Gonzalez","id":"105506","full_name":"Zapata Gonzalez, David Ricardo"},{"first_name":"Marcel","last_name":"Meyer","full_name":"Meyer, Marcel","id":"105120"},{"first_name":"Oliver","last_name":"Müller","id":"72849","full_name":"Müller, Oliver"}],"date_updated":"2025-07-22T06:30:37Z","main_file_link":[{"url":"https://aisel.aisnet.org/ecis2025/bus_analytics/bus_analytics/2/"}],"conference":{"end_date":"18.06.2025","location":"Amman, Jordan","name":"European Conference on Information Systems","start_date":"16.06.2025"},"title":"Bridging the gap between data-driven and theory-driven modelling – leveraging causal machine learning for integrative modelling of dynamical systems","citation":{"ama":"Zapata Gonzalez DR, Meyer M, Müller O. Bridging the gap between data-driven and theory-driven modelling – leveraging causal machine learning for integrative modelling of dynamical systems. In: ; 2025.","chicago":"Zapata Gonzalez, David Ricardo, Marcel Meyer, and Oliver Müller. “Bridging the Gap between Data-Driven and Theory-Driven Modelling – Leveraging Causal Machine Learning for Integrative Modelling of Dynamical Systems,” 2025.","ieee":"D. R. Zapata Gonzalez, M. Meyer, and O. Müller, “Bridging the gap between data-driven and theory-driven modelling – leveraging causal machine learning for integrative modelling of dynamical systems,” presented at the European Conference on Information Systems, Amman, Jordan, 2025.","mla":"Zapata Gonzalez, David Ricardo, et al. <i>Bridging the Gap between Data-Driven and Theory-Driven Modelling – Leveraging Causal Machine Learning for Integrative Modelling of Dynamical Systems</i>. 2025.","short":"D.R. Zapata Gonzalez, M. Meyer, O. Müller, in: 2025.","bibtex":"@inproceedings{Zapata Gonzalez_Meyer_Müller_2025, title={Bridging the gap between data-driven and theory-driven modelling – leveraging causal machine learning for integrative modelling of dynamical systems}, author={Zapata Gonzalez, David Ricardo and Meyer, Marcel and Müller, Oliver}, year={2025} }","apa":"Zapata Gonzalez, D. R., Meyer, M., &#38; Müller, O. (2025). <i>Bridging the gap between data-driven and theory-driven modelling – leveraging causal machine learning for integrative modelling of dynamical systems</i>. European Conference on Information Systems, Amman, Jordan."},"year":"2025"},{"citation":{"mla":"Bartelheimer, Christian, et al. “Workarounds as a Cause of Mismatches in Business Processes—Insights from a Multiple Case Study.” <i>Business &#38; Information Systems Engineering</i>, Springer Science and Business Media LLC, 2025, doi:<a href=\"https://doi.org/10.1007/s12599-025-00943-5\">10.1007/s12599-025-00943-5</a>.","short":"C. Bartelheimer, B. Löhr, M.F. Reineke, A. Aßbrock, D. Beverungen, Business &#38; Information Systems Engineering (2025).","bibtex":"@article{Bartelheimer_Löhr_Reineke_Aßbrock_Beverungen_2025, title={Workarounds as a Cause of Mismatches in Business Processes—Insights from a Multiple Case Study}, DOI={<a href=\"https://doi.org/10.1007/s12599-025-00943-5\">10.1007/s12599-025-00943-5</a>}, journal={Business &#38; Information Systems Engineering}, publisher={Springer Science and Business Media LLC}, author={Bartelheimer, Christian and Löhr, Bernd and Reineke, Malte Fabian and Aßbrock, Agnes and Beverungen, Daniel}, year={2025} }","apa":"Bartelheimer, C., Löhr, B., Reineke, M. F., Aßbrock, A., &#38; Beverungen, D. (2025). Workarounds as a Cause of Mismatches in Business Processes—Insights from a Multiple Case Study. <i>Business &#38; Information Systems Engineering</i>. <a href=\"https://doi.org/10.1007/s12599-025-00943-5\">https://doi.org/10.1007/s12599-025-00943-5</a>","ieee":"C. Bartelheimer, B. Löhr, M. F. Reineke, A. Aßbrock, and D. Beverungen, “Workarounds as a Cause of Mismatches in Business Processes—Insights from a Multiple Case Study,” <i>Business &#38; Information Systems Engineering</i>, 2025, doi: <a href=\"https://doi.org/10.1007/s12599-025-00943-5\">10.1007/s12599-025-00943-5</a>.","chicago":"Bartelheimer, Christian, Bernd Löhr, Malte Fabian Reineke, Agnes Aßbrock, and Daniel Beverungen. “Workarounds as a Cause of Mismatches in Business Processes—Insights from a Multiple Case Study.” <i>Business &#38; Information Systems Engineering</i>, 2025. <a href=\"https://doi.org/10.1007/s12599-025-00943-5\">https://doi.org/10.1007/s12599-025-00943-5</a>.","ama":"Bartelheimer C, Löhr B, Reineke MF, Aßbrock A, Beverungen D. Workarounds as a Cause of Mismatches in Business Processes—Insights from a Multiple Case Study. <i>Business &#38; Information Systems Engineering</i>. Published online 2025. doi:<a href=\"https://doi.org/10.1007/s12599-025-00943-5\">10.1007/s12599-025-00943-5</a>"},"year":"2025","publication_status":"published","publication_identifier":{"issn":["2363-7005","1867-0202"]},"doi":"10.1007/s12599-025-00943-5","title":"Workarounds as a Cause of Mismatches in Business Processes—Insights from a Multiple Case Study","date_created":"2025-05-21T08:22:11Z","author":[{"first_name":"Christian","id":"49160","full_name":"Bartelheimer, Christian","last_name":"Bartelheimer"},{"first_name":"Bernd","orcid":"0000-0001-9581-4602","last_name":"Löhr","full_name":"Löhr, Bernd","id":"56760"},{"first_name":"Malte Fabian","full_name":"Reineke, Malte Fabian","id":"60641","last_name":"Reineke"},{"first_name":"Agnes","full_name":"Aßbrock, Agnes","last_name":"Aßbrock"},{"first_name":"Daniel","full_name":"Beverungen, Daniel","id":"59677","last_name":"Beverungen"}],"date_updated":"2025-08-12T11:35:26Z","publisher":"Springer Science and Business Media LLC","status":"public","abstract":[{"lang":"eng","text":"Process mining has been established as a data-driven approach to analyze and improve business processes based on event data documented in event logs. A core assumption for meaningful analyses is that event data accurately represent the real-world execution of business processes in an organization. However, anecdotal evidence and recent case studies show that these aspects do not always align, and the business process management community is only beginning to investigate the mechanisms generating mismatches between process execution and event data. This study aims to identify the role of workarounds goal-directed deviations from standard processes performed by process participants to overcome obstacles– in this context. Through an inductive multiple case study of 13 workarounds in four organizations, three mismatch categories between event logs and real-world process execution related to workarounds are identified and explored. This study contributes to the literature by describing how workarounds can act as mechanisms that cause mismatches between process execution and event data, adding to the discussion on process drift and workaround mining. Furthermore, exploring the mismatch categories offers insights for practitioners and researchers on how to handle and interpret data quality issues in event data."}],"type":"journal_article","publication":"Business & Information Systems Engineering","language":[{"iso":"eng"}],"user_id":"56760","department":[{"_id":"195"}],"_id":"60004"},{"date_updated":"2025-08-20T07:06:16Z","date_created":"2025-08-20T07:03:37Z","author":[{"last_name":"Brennig","full_name":"Brennig, Katharina","first_name":"Katharina"}],"title":"Revealing the Unspoken: Using LLMs to Mobilize and Enrich Tacit Knowledge in Event Logs of Knowledge-Intensive Processes","main_file_link":[{"url":"https://aisel.aisnet.org/amcis2025/sig_svc/sig_svc/11/"}],"conference":{"name":"Americas Conference on Information Systems","start_date":"2025-08-14","end_date":"2025-08-16","location":"Montréal"},"related_material":{"link":[{"relation":"confirmation","url":"https://aisel.aisnet.org/amcis2025/sig_svc/sig_svc/11/"}]},"year":"2025","citation":{"chicago":"Brennig, Katharina. “Revealing the Unspoken: Using LLMs to Mobilize and Enrich Tacit Knowledge in Event Logs of Knowledge-Intensive Processes.” In <i>AMCIS 2025 Proceedings. 11.</i>, 2025.","ieee":"K. Brennig, “Revealing the Unspoken: Using LLMs to Mobilize and Enrich Tacit Knowledge in Event Logs of Knowledge-Intensive Processes,” presented at the Americas Conference on Information Systems, Montréal, 2025.","ama":"Brennig K. Revealing the Unspoken: Using LLMs to Mobilize and Enrich Tacit Knowledge in Event Logs of Knowledge-Intensive Processes. In: <i>AMCIS 2025 Proceedings. 11.</i> ; 2025.","short":"K. Brennig, in: AMCIS 2025 Proceedings. 11., 2025.","bibtex":"@inproceedings{Brennig_2025, title={Revealing the Unspoken: Using LLMs to Mobilize and Enrich Tacit Knowledge in Event Logs of Knowledge-Intensive Processes}, booktitle={AMCIS 2025 Proceedings. 11.}, author={Brennig, Katharina}, year={2025} }","mla":"Brennig, Katharina. “Revealing the Unspoken: Using LLMs to Mobilize and Enrich Tacit Knowledge in Event Logs of Knowledge-Intensive Processes.” <i>AMCIS 2025 Proceedings. 11.</i>, 2025.","apa":"Brennig, K. (2025). Revealing the Unspoken: Using LLMs to Mobilize and Enrich Tacit Knowledge in Event Logs of Knowledge-Intensive Processes. <i>AMCIS 2025 Proceedings. 11.</i> Americas Conference on Information Systems, Montréal."},"_id":"60958","user_id":"51905","department":[{"_id":"196"}],"keyword":["Process Mining","Large Language Model","Knowledge Management","Knowledge-Intensive Process","Tacit Knowledge"],"language":[{"iso":"eng"}],"type":"conference","publication":"AMCIS 2025 Proceedings. 11.","abstract":[{"text":"Large Language Models (LLMs) excel in understanding, generating, and processing human language, with growing adoption in process mining. Process mining relies on event logs that capture explicit process knowledge; however, knowledge-intensive processes (KIPs) in domains such as healthcare and product development depend on tacit knowledge, which is often absent from event logs. To bridge this gap, this study proposes a LLM-based framework for mobilizing tacit process knowledge and enriching event logs. A proof-of-concept is demonstrated using a KIP-specific LLM-driven conversational agent built on GPT-4o. The results indicate that LLMs can capture tacit process knowledge through targeted queries and systematically integrate it into event logs. This study presents a novel approach combining LLMs, knowledge management, and process mining, advancing the understanding and management of KIPs by enhancing knowledge accessibility and documentation.","lang":"eng"}],"status":"public"},{"abstract":[{"lang":"eng","text":"Service ecosystems reshape service innovation by enabling value co-creation among diverse actors. However, small and medium-sized enterprises and public organizations face significant challenges navigating and leveraging these ecosystems due to resource constraints, knowledge gaps, and partnership difficulties. While digital innovation hubs have been introduced as potential intermediaries to foster innovation, existing models primarily focus on individual solutions and networking rather than orchestrating service innovation. This study investigates the design of a digital service innovation hub as an orchestrating entity that facilitates service innovation within ecosystems. Under the design science research paradigm, we analyze the challenges faced by small and medium-sized enterprises and public organizations and derive design requirements for these hubs. Based on 17 expert interviews and focus group validations, we define the problem\r\nspace and provide a requirements catalog for designing digital service innovation hubs as a step towards providing holistic support for service innovation initiatives."}],"status":"public","type":"conference","publication":"Proceedings of the 20th International Conference on Wirtschaftsinformatik (WI 2025)","keyword":["service innovation","ecosystem","innovation hubs","SMEs","public sector"],"language":[{"iso":"eng"}],"project":[{"name":"SHAPE : Gestaltung von Dienstleistungsentwicklungsprozessen und lnnovationspartnerschaften mit Unternehmen","_id":"1250"}],"_id":"61309","user_id":"74374","department":[{"_id":"195"}],"place":"Münster, Germany","year":"2025","citation":{"apa":"Schäfer, J. M., Liebschner, J., Rajko, P., Cohnen, H., Lugmair, N., &#38; Heinz, D. (2025). Designing Digital Service Innovation Hubs: An Ecosystem Perspective on the Challenges and Requirements of SMEs and the Public Sector. <i>Proceedings of the 20th International Conference on Wirtschaftsinformatik (WI 2025)</i>. 20th International Conference on Wirtschaftsinformatik (WI 2025), Münster, Germany.","bibtex":"@inproceedings{Schäfer_Liebschner_Rajko_Cohnen_Lugmair_Heinz_2025, place={Münster, Germany}, title={Designing Digital Service Innovation Hubs: An Ecosystem Perspective on the Challenges and Requirements of SMEs and the Public Sector}, booktitle={Proceedings of the 20th International Conference on Wirtschaftsinformatik (WI 2025)}, publisher={Association for Information Systems (AIS)}, author={Schäfer, Jannika Marie and Liebschner, Jonas and Rajko, Polina and Cohnen, Henrik and Lugmair, Nina and Heinz, Daniel}, year={2025} }","short":"J.M. Schäfer, J. Liebschner, P. Rajko, H. Cohnen, N. Lugmair, D. Heinz, in: Proceedings of the 20th International Conference on Wirtschaftsinformatik (WI 2025), Association for Information Systems (AIS), Münster, Germany, 2025.","mla":"Schäfer, Jannika Marie, et al. “Designing Digital Service Innovation Hubs: An Ecosystem Perspective on the Challenges and Requirements of SMEs and the Public Sector.” <i>Proceedings of the 20th International Conference on Wirtschaftsinformatik (WI 2025)</i>, Association for Information Systems (AIS), 2025.","ieee":"J. M. Schäfer, J. Liebschner, P. Rajko, H. Cohnen, N. Lugmair, and D. Heinz, “Designing Digital Service Innovation Hubs: An Ecosystem Perspective on the Challenges and Requirements of SMEs and the Public Sector,” presented at the 20th International Conference on Wirtschaftsinformatik (WI 2025), Münster, Germany, 2025.","chicago":"Schäfer, Jannika Marie, Jonas Liebschner, Polina Rajko, Henrik Cohnen, Nina Lugmair, and Daniel Heinz. “Designing Digital Service Innovation Hubs: An Ecosystem Perspective on the Challenges and Requirements of SMEs and the Public Sector.” In <i>Proceedings of the 20th International Conference on Wirtschaftsinformatik (WI 2025)</i>. Münster, Germany: Association for Information Systems (AIS), 2025.","ama":"Schäfer JM, Liebschner J, Rajko P, Cohnen H, Lugmair N, Heinz D. Designing Digital Service Innovation Hubs: An Ecosystem Perspective on the Challenges and Requirements of SMEs and the Public Sector. In: <i>Proceedings of the 20th International Conference on Wirtschaftsinformatik (WI 2025)</i>. Association for Information Systems (AIS); 2025."},"jel":["M15"],"publication_status":"published","title":"Designing Digital Service Innovation Hubs: An Ecosystem Perspective on the Challenges and Requirements of SMEs and the Public Sector","conference":{"start_date":"14.09.2025","name":"20th International Conference on Wirtschaftsinformatik (WI 2025)","location":"Münster, Germany","end_date":"17.09.2025"},"date_updated":"2025-09-16T13:46:05Z","publisher":"Association for Information Systems (AIS)","author":[{"first_name":"Jannika Marie","id":"74374","full_name":"Schäfer, Jannika Marie","last_name":"Schäfer"},{"first_name":"Jonas","last_name":"Liebschner","full_name":"Liebschner, Jonas"},{"first_name":"Polina","full_name":"Rajko, Polina","last_name":"Rajko"},{"last_name":"Cohnen","full_name":"Cohnen, Henrik","first_name":"Henrik"},{"last_name":"Lugmair","full_name":"Lugmair, Nina","first_name":"Nina"},{"first_name":"Daniel","full_name":"Heinz, Daniel","last_name":"Heinz"}],"date_created":"2025-09-16T13:44:53Z"},{"has_accepted_license":"1","citation":{"ama":"Stumpe M, Speckenmeyer P, Schryen G, Kleinjohann L, Weskamp C. Planning a Swarm-Based Mobility System with Autonomous Vehicles for Sustainable and Flexible Transportation in Rural Areas. In: <i>Proceedings of the Thirty-First Americas Conference on Information Systems (AMCIS 2025)</i>. ; 2025.","chicago":"Stumpe, Miriam, Philipp Speckenmeyer, Guido Schryen, Lisa Kleinjohann, and Christoph Weskamp. “Planning a Swarm-Based Mobility System with Autonomous Vehicles for Sustainable and Flexible Transportation in Rural Areas.” In <i>Proceedings of the Thirty-First Americas Conference on Information Systems (AMCIS 2025)</i>. Montréal, Canada, 2025.","ieee":"M. Stumpe, P. Speckenmeyer, G. Schryen, L. Kleinjohann, and C. Weskamp, “Planning a Swarm-Based Mobility System with Autonomous Vehicles for Sustainable and Flexible Transportation in Rural Areas,” 2025.","apa":"Stumpe, M., Speckenmeyer, P., Schryen, G., Kleinjohann, L., &#38; Weskamp, C. (2025). Planning a Swarm-Based Mobility System with Autonomous Vehicles for Sustainable and Flexible Transportation in Rural Areas. <i>Proceedings of the Thirty-First Americas Conference on Information Systems (AMCIS 2025)</i>.","bibtex":"@inproceedings{Stumpe_Speckenmeyer_Schryen_Kleinjohann_Weskamp_2025, place={Montréal, Canada}, title={Planning a Swarm-Based Mobility System with Autonomous Vehicles for Sustainable and Flexible Transportation in Rural Areas}, booktitle={Proceedings of the Thirty-first Americas Conference on Information Systems (AMCIS 2025)}, author={Stumpe, Miriam and Speckenmeyer, Philipp and Schryen, Guido and Kleinjohann, Lisa and Weskamp, Christoph}, year={2025} }","short":"M. Stumpe, P. Speckenmeyer, G. Schryen, L. Kleinjohann, C. Weskamp, in: Proceedings of the Thirty-First Americas Conference on Information Systems (AMCIS 2025), Montréal, Canada, 2025.","mla":"Stumpe, Miriam, et al. “Planning a Swarm-Based Mobility System with Autonomous Vehicles for Sustainable and Flexible Transportation in Rural Areas.” <i>Proceedings of the Thirty-First Americas Conference on Information Systems (AMCIS 2025)</i>, 2025."},"year":"2025","place":"Montréal, Canada","date_created":"2025-09-18T13:12:26Z","author":[{"id":"64135","full_name":"Stumpe, Miriam","last_name":"Stumpe","first_name":"Miriam"},{"id":"81294","full_name":"Speckenmeyer, Philipp","last_name":"Speckenmeyer","first_name":"Philipp"},{"first_name":"Guido","id":"72850","full_name":"Schryen, Guido","last_name":"Schryen"},{"last_name":"Kleinjohann","full_name":"Kleinjohann, Lisa","id":"15588","first_name":"Lisa"},{"full_name":"Weskamp, Christoph","id":"7826","last_name":"Weskamp","first_name":"Christoph"}],"oa":"1","date_updated":"2025-09-18T13:15:13Z","title":"Planning a Swarm-Based Mobility System with Autonomous Vehicles for Sustainable and Flexible Transportation in Rural Areas","publication":"Proceedings of the Thirty-first Americas Conference on Information Systems (AMCIS 2025)","type":"conference","status":"public","file":[{"date_created":"2025-09-18T13:13:48Z","creator":"mateskam","date_updated":"2025-09-18T13:13:48Z","file_id":"61369","access_level":"open_access","file_name":"AMCIS-2025-ERF-NeMobil.pdf","file_size":473555,"content_type":"application/pdf","relation":"main_file"}],"department":[{"_id":"277"}],"user_id":"51811","_id":"61368","file_date_updated":"2025-09-18T13:13:48Z","language":[{"iso":"eng"}],"ddc":["000"]},{"publication":"Proceedings of the Thirty-first Americas Conference on Information Systems (AMCIS 2025)","type":"conference","status":"public","file":[{"access_level":"closed","file_name":"Goebel_et_al-AMCIS-2025_ERF.pdf","file_id":"61371","file_size":247176,"creator":"mateskam","date_created":"2025-09-18T13:17:01Z","date_updated":"2025-09-18T13:17:01Z","relation":"main_file","success":1,"content_type":"application/pdf"}],"department":[{"_id":"277"}],"user_id":"51811","_id":"61370","language":[{"iso":"eng"}],"file_date_updated":"2025-09-18T13:17:01Z","ddc":["000"],"has_accepted_license":"1","citation":{"ieee":"J. Göbel, H. Betke, J. Boldt, M. L. Tran, and G. Schryen, “The Impact of Chatbot Familiarity and Frequency of Use on Human-Likeness,” 2025.","chicago":"Göbel, J., H. Betke, J. Boldt, M. L. Tran, and Guido Schryen. “The Impact of Chatbot Familiarity and Frequency of Use on Human-Likeness.” In <i>Proceedings of the Thirty-First Americas Conference on Information Systems (AMCIS 2025)</i>. Montréal, Canada, 2025.","ama":"Göbel J, Betke H, Boldt J, Tran ML, Schryen G. The Impact of Chatbot Familiarity and Frequency of Use on Human-Likeness. In: <i>Proceedings of the Thirty-First Americas Conference on Information Systems (AMCIS 2025)</i>. ; 2025.","short":"J. Göbel, H. Betke, J. Boldt, M.L. Tran, G. Schryen, in: Proceedings of the Thirty-First Americas Conference on Information Systems (AMCIS 2025), Montréal, Canada, 2025.","mla":"Göbel, J., et al. “The Impact of Chatbot Familiarity and Frequency of Use on Human-Likeness.” <i>Proceedings of the Thirty-First Americas Conference on Information Systems (AMCIS 2025)</i>, 2025.","bibtex":"@inproceedings{Göbel_Betke_Boldt_Tran_Schryen_2025, place={Montréal, Canada}, title={The Impact of Chatbot Familiarity and Frequency of Use on Human-Likeness}, booktitle={Proceedings of the Thirty-first Americas Conference on Information Systems (AMCIS 2025)}, author={Göbel, J. and Betke, H. and Boldt, J. and Tran, M. L. and Schryen, Guido}, year={2025} }","apa":"Göbel, J., Betke, H., Boldt, J., Tran, M. L., &#38; Schryen, G. (2025). The Impact of Chatbot Familiarity and Frequency of Use on Human-Likeness. <i>Proceedings of the Thirty-First Americas Conference on Information Systems (AMCIS 2025)</i>."},"year":"2025","place":"Montréal, Canada","date_created":"2025-09-18T13:15:33Z","author":[{"first_name":"J.","full_name":"Göbel, J.","last_name":"Göbel"},{"last_name":"Betke","full_name":"Betke, H.","first_name":"H."},{"first_name":"J.","last_name":"Boldt","full_name":"Boldt, J."},{"full_name":"Tran, M. L.","last_name":"Tran","first_name":"M. L."},{"last_name":"Schryen","full_name":"Schryen, Guido","id":"72850","first_name":"Guido"}],"date_updated":"2025-09-18T13:18:31Z","title":"The Impact of Chatbot Familiarity and Frequency of Use on Human-Likeness"},{"year":"2025","citation":{"apa":"Schneider, M., Hemsen, P., &#38; Kundisch, D. (n.d.). Who are the Actively Participating Crowdworkers? A Qualitative Comparative Analysis of a German Text Creation PlatformSocio-Economic Studies, . <i>Management Revue - Socio-Economic Studies, Special Issue “Digital Transformation of Work”.</i>","mla":"Schneider, Martin, et al. “Who Are the Actively Participating Crowdworkers? A Qualitative Comparative Analysis of a German Text Creation PlatformSocio-Economic Studies, .” <i>Management Revue - Socio-Economic Studies, Special Issue “Digital Transformation of Work”.</i>, Nomos Verlag.","short":"M. Schneider, P. Hemsen, D. Kundisch, Management Revue - Socio-Economic Studies, Special Issue “Digital Transformation of Work”. (n.d.).","bibtex":"@article{Schneider_Hemsen_Kundisch, title={Who are the Actively Participating Crowdworkers? A Qualitative Comparative Analysis of a German Text Creation PlatformSocio-Economic Studies, }, journal={management revue - Socio-Economic Studies, Special Issue “Digital Transformation of Work”.}, publisher={Nomos Verlag}, author={Schneider, Martin and Hemsen, Paul and Kundisch, Dennis} }","ama":"Schneider M, Hemsen P, Kundisch D. Who are the Actively Participating Crowdworkers? A Qualitative Comparative Analysis of a German Text Creation PlatformSocio-Economic Studies, . <i>management revue - Socio-Economic Studies, Special Issue “Digital Transformation of Work.”</i>","chicago":"Schneider, Martin, Paul Hemsen, and Dennis Kundisch. “Who Are the Actively Participating Crowdworkers? A Qualitative Comparative Analysis of a German Text Creation PlatformSocio-Economic Studies, .” <i>Management Revue - Socio-Economic Studies, Special Issue “Digital Transformation of Work”.</i>, n.d.","ieee":"M. Schneider, P. Hemsen, and D. Kundisch, “Who are the Actively Participating Crowdworkers? A Qualitative Comparative Analysis of a German Text Creation PlatformSocio-Economic Studies, ,” <i>management revue - Socio-Economic Studies, Special Issue “Digital Transformation of Work”.</i>"},"publication_status":"accepted","title":"Who are the Actively Participating Crowdworkers? 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(n.d.). Traffic Scenario Detection – A Comparison of CNN-RNN and Transformer-based Architectures in the Context of Autonomous Driving. <i>Proceedings of the MCIS 2025</i>.","bibtex":"@inproceedings{Grieger_Okumus_Burdorf_Kundisch, title={Traffic Scenario Detection – A Comparison of CNN-RNN and Transformer-based Architectures in the Context of Autonomous Driving}, booktitle={Proceedings of the MCIS 2025}, author={Grieger, Nicole and Okumus, Hasan and Burdorf, Sven and Kundisch, Dennis} }","short":"N. Grieger, H. Okumus, S. Burdorf, D. Kundisch, in: Proceedings of the MCIS 2025, n.d.","mla":"Grieger, Nicole, et al. “Traffic Scenario Detection – A Comparison of CNN-RNN and Transformer-Based Architectures in the Context of Autonomous Driving.” <i>Proceedings of the MCIS 2025</i>.","ama":"Grieger N, Okumus H, Burdorf S, Kundisch D. Traffic Scenario Detection – A Comparison of CNN-RNN and Transformer-based Architectures in the Context of Autonomous Driving. In: <i>Proceedings of the MCIS 2025</i>.","chicago":"Grieger, Nicole, Hasan Okumus, Sven Burdorf, and Dennis Kundisch. “Traffic Scenario Detection – A Comparison of CNN-RNN and Transformer-Based Architectures in the Context of Autonomous Driving.” In <i>Proceedings of the MCIS 2025</i>, n.d.","ieee":"N. Grieger, H. Okumus, S. Burdorf, and D. Kundisch, “Traffic Scenario Detection – A Comparison of CNN-RNN and Transformer-based Architectures in the Context of Autonomous Driving.”"},"date_updated":"2025-09-19T09:26:23Z","date_created":"2025-09-19T09:26:17Z","author":[{"first_name":"Nicole","last_name":"Grieger","id":"74818","full_name":"Grieger, Nicole"},{"last_name":"Okumus","full_name":"Okumus, Hasan","first_name":"Hasan"},{"full_name":"Burdorf, Sven","last_name":"Burdorf","first_name":"Sven"},{"first_name":"Dennis","last_name":"Kundisch","full_name":"Kundisch, Dennis","id":"21117"}],"title":"Traffic Scenario Detection – A Comparison of CNN-RNN and Transformer-based Architectures in the Context of Autonomous Driving"},{"date_created":"2025-09-19T09:23:23Z","author":[{"last_name":"Althaus","id":"61896","full_name":"Althaus, Maike","first_name":"Maike"}],"date_updated":"2025-09-19T09:23:36Z","title":"Tech, Trash and Theft – Exploring the Impact of Food Waste Apps on Local Shoplifting in Grocery Stores and Supermarkets","publication_status":"accepted","citation":{"chicago":"Althaus, Maike. “Tech, Trash and Theft – Exploring the Impact of Food Waste Apps on Local Shoplifting in Grocery Stores and Supermarkets.” In <i>Proceedings of the MCIS 2025</i>, n.d.","ieee":"M. Althaus, “Tech, Trash and Theft – Exploring the Impact of Food Waste Apps on Local Shoplifting in Grocery Stores and Supermarkets.”","ama":"Althaus M. Tech, Trash and Theft – Exploring the Impact of Food Waste Apps on Local Shoplifting in Grocery Stores and Supermarkets. In: <i>Proceedings of the MCIS 2025</i>.","apa":"Althaus, M. (n.d.). Tech, Trash and Theft – Exploring the Impact of Food Waste Apps on Local Shoplifting in Grocery Stores and Supermarkets. <i>Proceedings of the MCIS 2025</i>.","mla":"Althaus, Maike. “Tech, Trash and Theft – Exploring the Impact of Food Waste Apps on Local Shoplifting in Grocery Stores and Supermarkets.” <i>Proceedings of the MCIS 2025</i>.","bibtex":"@inproceedings{Althaus, title={Tech, Trash and Theft – Exploring the Impact of Food Waste Apps on Local Shoplifting in Grocery Stores and Supermarkets}, booktitle={Proceedings of the MCIS 2025}, author={Althaus, Maike} }","short":"M. Althaus, in: Proceedings of the MCIS 2025, n.d."},"year":"2025","department":[{"_id":"276"}],"user_id":"16205","_id":"61380","language":[{"iso":"eng"}],"publication":"Proceedings of the MCIS 2025","type":"conference","status":"public"},{"user_id":"51811","department":[{"_id":"277"}],"_id":"61366","file_date_updated":"2025-09-18T13:04:14Z","type":"journal_article","status":"public","author":[{"first_name":"Guy","last_name":"Paré","full_name":"Paré, Guy"},{"first_name":"Gerit","last_name":"Wagner","full_name":"Wagner, Gerit"},{"first_name":"Mary","full_name":"Tate, Mary","last_name":"Tate"},{"first_name":"Guido","id":"72850","full_name":"Schryen, Guido","last_name":"Schryen"},{"first_name":"Mathieu","last_name":"Templier","full_name":"Templier, Mathieu"}],"oa":"1","date_updated":"2025-09-29T08:48:29Z","doi":"10.1080/0960085x.2025.2550403","publication_status":"published","publication_identifier":{"issn":["0960-085X","1476-9344"]},"has_accepted_license":"1","citation":{"apa":"Paré, G., Wagner, G., Tate, M., Schryen, G., &#38; Templier, M. (2025). Theorising Forward: Positioning Deductive Elaboration in the Information Systems Research Repertoire. <i>European Journal of Information Systems</i>, 1–25. <a href=\"https://doi.org/10.1080/0960085x.2025.2550403\">https://doi.org/10.1080/0960085x.2025.2550403</a>","mla":"Paré, Guy, et al. “Theorising Forward: Positioning Deductive Elaboration in the Information Systems Research Repertoire.” <i>European Journal of Information Systems</i>, Informa UK Limited, 2025, pp. 1–25, doi:<a href=\"https://doi.org/10.1080/0960085x.2025.2550403\">10.1080/0960085x.2025.2550403</a>.","short":"G. Paré, G. Wagner, M. Tate, G. Schryen, M. Templier, European Journal of Information Systems (2025) 1–25.","bibtex":"@article{Paré_Wagner_Tate_Schryen_Templier_2025, title={Theorising Forward: Positioning Deductive Elaboration in the Information Systems Research Repertoire}, DOI={<a href=\"https://doi.org/10.1080/0960085x.2025.2550403\">10.1080/0960085x.2025.2550403</a>}, journal={European Journal of Information Systems}, publisher={Informa UK Limited}, author={Paré, Guy and Wagner, Gerit and Tate, Mary and Schryen, Guido and Templier, Mathieu}, year={2025}, pages={1–25} }","chicago":"Paré, Guy, Gerit Wagner, Mary Tate, Guido Schryen, and Mathieu Templier. “Theorising Forward: Positioning Deductive Elaboration in the Information Systems Research Repertoire.” <i>European Journal of Information Systems</i>, 2025, 1–25. <a href=\"https://doi.org/10.1080/0960085x.2025.2550403\">https://doi.org/10.1080/0960085x.2025.2550403</a>.","ieee":"G. Paré, G. Wagner, M. Tate, G. Schryen, and M. Templier, “Theorising Forward: Positioning Deductive Elaboration in the Information Systems Research Repertoire,” <i>European Journal of Information Systems</i>, pp. 1–25, 2025, doi: <a href=\"https://doi.org/10.1080/0960085x.2025.2550403\">10.1080/0960085x.2025.2550403</a>.","ama":"Paré G, Wagner G, Tate M, Schryen G, Templier M. Theorising Forward: Positioning Deductive Elaboration in the Information Systems Research Repertoire. <i>European Journal of Information Systems</i>. Published online 2025:1-25. doi:<a href=\"https://doi.org/10.1080/0960085x.2025.2550403\">10.1080/0960085x.2025.2550403</a>"},"page":"1-25","language":[{"iso":"eng"}],"ddc":["000"],"publication":"European Journal of Information Systems","file":[{"content_type":"application/pdf","relation":"main_file","date_updated":"2025-09-18T13:04:14Z","creator":"mateskam","date_created":"2025-09-18T13:04:14Z","file_size":1524220,"file_name":"Pare et al 2025 - EJIS - Deductive elaboration - PUBLICATION VERSION.pdf","access_level":"open_access","file_id":"61367"}],"date_created":"2025-09-18T13:02:55Z","publisher":"Informa UK Limited","title":"Theorising Forward: Positioning Deductive Elaboration in the Information Systems Research Repertoire","year":"2025"},{"_id":"61375","department":[{"_id":"195"}],"user_id":"60641","language":[{"iso":"eng"}],"publication":"International Conference on Business Process Management 2025","type":"conference","status":"public","date_updated":"2025-10-14T06:55:45Z","publisher":"Springer Nature Switzerland","author":[{"full_name":"Reineke, Malte Fabian","id":"60641","last_name":"Reineke","first_name":"Malte Fabian"},{"first_name":"Bernd","last_name":"Löhr","orcid":"0000-0001-9581-4602","full_name":"Löhr, Bernd","id":"56760"},{"first_name":"Agnes","full_name":"Aßbrock, Agnes","last_name":"Aßbrock"},{"first_name":"Christian","last_name":"Bartelheimer","id":"49160","full_name":"Bartelheimer, Christian"},{"first_name":"Daniel","full_name":"Beverungen, Daniel","id":"59677","last_name":"Beverungen"}],"date_created":"2025-09-18T15:21:13Z","title":"From Temporary Fixes to Informed Decisions—Design Echelons for Evaluating Workarounds","doi":"10.1007/978-3-032-02867-9_32","publication_identifier":{"isbn":["9783032028662","9783032028679"],"issn":["0302-9743","1611-3349"]},"publication_status":"published","place":"Cham","year":"2025","citation":{"ama":"Reineke MF, Löhr B, Aßbrock A, Bartelheimer C, Beverungen D. From Temporary Fixes to Informed Decisions—Design Echelons for Evaluating Workarounds. In: <i>International Conference on Business Process Management 2025</i>. Springer Nature Switzerland; 2025. doi:<a href=\"https://doi.org/10.1007/978-3-032-02867-9_32\">10.1007/978-3-032-02867-9_32</a>","chicago":"Reineke, Malte Fabian, Bernd Löhr, Agnes Aßbrock, Christian Bartelheimer, and Daniel Beverungen. “From Temporary Fixes to Informed Decisions—Design Echelons for Evaluating Workarounds.” In <i>International Conference on Business Process Management 2025</i>. Cham: Springer Nature Switzerland, 2025. <a href=\"https://doi.org/10.1007/978-3-032-02867-9_32\">https://doi.org/10.1007/978-3-032-02867-9_32</a>.","ieee":"M. F. Reineke, B. Löhr, A. Aßbrock, C. Bartelheimer, and D. Beverungen, “From Temporary Fixes to Informed Decisions—Design Echelons for Evaluating Workarounds,” 2025, doi: <a href=\"https://doi.org/10.1007/978-3-032-02867-9_32\">10.1007/978-3-032-02867-9_32</a>.","apa":"Reineke, M. F., Löhr, B., Aßbrock, A., Bartelheimer, C., &#38; Beverungen, D. (2025). From Temporary Fixes to Informed Decisions—Design Echelons for Evaluating Workarounds. <i>International Conference on Business Process Management 2025</i>. <a href=\"https://doi.org/10.1007/978-3-032-02867-9_32\">https://doi.org/10.1007/978-3-032-02867-9_32</a>","bibtex":"@inproceedings{Reineke_Löhr_Aßbrock_Bartelheimer_Beverungen_2025, place={Cham}, title={From Temporary Fixes to Informed Decisions—Design Echelons for Evaluating Workarounds}, DOI={<a href=\"https://doi.org/10.1007/978-3-032-02867-9_32\">10.1007/978-3-032-02867-9_32</a>}, booktitle={International Conference on Business Process Management 2025}, publisher={Springer Nature Switzerland}, author={Reineke, Malte Fabian and Löhr, Bernd and Aßbrock, Agnes and Bartelheimer, Christian and Beverungen, Daniel}, year={2025} }","mla":"Reineke, Malte Fabian, et al. “From Temporary Fixes to Informed Decisions—Design Echelons for Evaluating Workarounds.” <i>International Conference on Business Process Management 2025</i>, Springer Nature Switzerland, 2025, doi:<a href=\"https://doi.org/10.1007/978-3-032-02867-9_32\">10.1007/978-3-032-02867-9_32</a>.","short":"M.F. Reineke, B. Löhr, A. Aßbrock, C. Bartelheimer, D. Beverungen, in: International Conference on Business Process Management 2025, Springer Nature Switzerland, Cham, 2025."}},{"title":"Optimization Techniques for Sustainable Energy System Design","doi":"10.17619/UNIPB/1-2403","publisher":"LibreCat University","date_updated":"2025-10-22T06:18:37Z","author":[{"last_name":"Burmeister","orcid":"0000-0001-6679-0453","full_name":"Burmeister, Sascha Christian","id":"32685","first_name":"Sascha Christian"}],"date_created":"2025-10-22T06:13:50Z","year":"2025","citation":{"apa":"Burmeister, S. C. (2025). <i>Optimization Techniques for Sustainable Energy System Design</i>. LibreCat University. <a href=\"https://doi.org/10.17619/UNIPB/1-2403\">https://doi.org/10.17619/UNIPB/1-2403</a>","mla":"Burmeister, Sascha Christian. <i>Optimization Techniques for Sustainable Energy System Design</i>. LibreCat University, 2025, doi:<a href=\"https://doi.org/10.17619/UNIPB/1-2403\">10.17619/UNIPB/1-2403</a>.","short":"S.C. Burmeister, Optimization Techniques for Sustainable Energy System Design, LibreCat University, 2025.","bibtex":"@book{Burmeister_2025, title={Optimization Techniques for Sustainable Energy System Design}, DOI={<a href=\"https://doi.org/10.17619/UNIPB/1-2403\">10.17619/UNIPB/1-2403</a>}, publisher={LibreCat University}, author={Burmeister, Sascha Christian}, year={2025} }","chicago":"Burmeister, Sascha Christian. <i>Optimization Techniques for Sustainable Energy System Design</i>. LibreCat University, 2025. <a href=\"https://doi.org/10.17619/UNIPB/1-2403\">https://doi.org/10.17619/UNIPB/1-2403</a>.","ieee":"S. C. Burmeister, <i>Optimization Techniques for Sustainable Energy System Design</i>. LibreCat University, 2025.","ama":"Burmeister SC. <i>Optimization Techniques for Sustainable Energy System Design</i>. LibreCat University; 2025. doi:<a href=\"https://doi.org/10.17619/UNIPB/1-2403\">10.17619/UNIPB/1-2403</a>"},"language":[{"iso":"eng"}],"extern":"1","_id":"61916","department":[{"_id":"277"}],"user_id":"32685","abstract":[{"text":"Diese Dissertation untersucht Optimierungsverfahren für die nachhaltige Gestaltung von Energiesystemen mit Schwerpunkt auf dem Elektrizitätssektor im Kontext der Energiewende. Aufbauend auf Methoden des Operations Research werden Planungs- und Steuerungsprobleme in den Bereichen Stromverteilnetze und energiebewusste Produktionsplanung adressiert. Die Arbeit umfasst fünf Beiträge: (P1) entwickelt ein lineares Multi-Commodity-Flow-Modell für die kostenoptimale Erweiterung großskaliger Verteilnetze unter Berücksichtigung von Resilienzszenarien und analysiert den Zusammenhang zwischen Modellparametern und Rechenzeiten; (P2) und (P3) befassen sich mit der mehrzielorientierten flexible Job Shop Scheduling-Optimierung unter Echtzeit-Strompreisen, wobei (P3) zusätzlich CO2-Emissionen als Zielgröße integriert; (P4) erweitert dieses Szenario um simultane Energiebeschaffungsentscheidungen aus Netz, erneuerbaren Quellen und Speichersystemen unter Unsicherheit mittels Rolling-Horizon-Ansatz; (P5) vergleicht unterschiedliche Klassen von Many-Objective Evolutionary Algorithms (dominanz-, indikatoren- und dekompositionsbasiert) im Hinblick auf Konvergenz, Diversität und Vollständigkeit der Paretofront. Die entwickelten Modelle und Algorithmen – darunter memetische Varianten von NSGA-II, NSGA-III, θ-DEA und HypE – werden durch umfassende Rechenexperimente evaluiert. Die Ergebnisse liefern praxisrelevante Handlungsempfehlungen für Netzbetreiber, produzierende Unternehmen und politische Entscheidungsträger und leisten einen Beitrag zur effizienten, zuverlässigen und emissionsarmen Energieversorgung der Zukunft.","lang":"eng"},{"text":"This dissertation explores optimization methods for sustainable energy system design, with a particular focus on the electricity sector in the context of the energy transition. Building on Operations Research methodologies, it addresses planning and control challenges in electricity distribution networks and energy-aware production scheduling. The work comprises five contributions: (P1) develops a linear multi-commodity flow model for cost-optimal expansion of large-scale distribution networks under resilience scenarios and analyzes the relationship between model parameters and computation times; (P2) and (P3) address multi-objective flexible job shop scheduling under real-time electricity pricing, with (P3) further incorporating CO2 emissions as an explicit optimization objective; (P4) extends this scenario to include simultaneous energy procurement decisions from the grid, on-site renewable sources, and energy storage systems under uncertainty, using a rolling horizon approach; (P5) compares different classes of many-objective evolutionary algorithms (dominance-, indicator-, and decomposition-based) in terms of convergence, diversity, and completeness of the Pareto front. The proposed models and algorithms—including memetic variants of NSGA-II, NSGA-III, θ-DEA, and HypE—are evaluated through extensive computational experiments. The findings provide practical recommendations for distribution network operators, manufacturing companies, and policymakers, contributing to the development of efficient, reliable, and low-emission energy systems for the future.","lang":"eng"}],"status":"public","type":"dissertation"},{"article_type":"original","article_number":"27","file_date_updated":"2025-04-04T06:19:38Z","project":[{"_id":"1250","name":"SHAPE : Gestaltung von Dienstleistungsentwicklungsprozessen und lnnovationspartnerschaften mit Unternehmen"}],"_id":"59335","user_id":"59677","department":[{"_id":"195"}],"status":"public","type":"journal_article","doi":"10.1007/s12525-025-00771-1","date_updated":"2025-11-10T10:19:25Z","author":[{"full_name":"Böhmann, Tilo","last_name":"Böhmann","first_name":"Tilo"},{"first_name":"Angela","last_name":"Roth","full_name":"Roth, Angela"},{"first_name":"Gerhard","last_name":"Satzger","full_name":"Satzger, Gerhard"},{"last_name":"Benz","full_name":"Benz, Carina","first_name":"Carina"},{"full_name":"Beverungen, Daniel","last_name":"Beverungen","first_name":"Daniel"},{"full_name":"Boes, Andreas","last_name":"Boes","first_name":"Andreas"},{"first_name":"Christoph","full_name":"Breidbach, Christoph","last_name":"Breidbach"},{"first_name":"Martin","full_name":"Gersch, Martin","last_name":"Gersch"},{"first_name":"Gerhard","full_name":"Gudergan, Gerhard","last_name":"Gudergan"},{"first_name":"Jens","last_name":"Hogreve","full_name":"Hogreve, Jens"},{"full_name":"Kurtz, Christian","last_name":"Kurtz","first_name":"Christian"},{"first_name":"Barbara","full_name":"Langes, Barbara","last_name":"Langes"},{"full_name":"Leimeister, Jan Marco","last_name":"Leimeister","first_name":"Jan Marco"},{"first_name":"Tom","last_name":"Lewandowski","full_name":"Lewandowski, Tom"},{"first_name":"Thomas","last_name":"Meiren","full_name":"Meiren, Thomas"},{"first_name":"Rainer","last_name":"Nägele","full_name":"Nägele, Rainer"},{"full_name":"Paluch, Stefanie","last_name":"Paluch","first_name":"Stefanie"},{"first_name":"Christoph","full_name":"Peters, Christoph","last_name":"Peters"},{"last_name":"Poeppelbuss","full_name":"Poeppelbuss, Jens","first_name":"Jens"},{"last_name":"Robra-Bissantz","full_name":"Robra-Bissantz, Susanne","first_name":"Susanne"},{"full_name":"Schultz, Carsten","last_name":"Schultz","first_name":"Carsten"},{"full_name":"Schumann, Jan H.","last_name":"Schumann","first_name":"Jan H."},{"first_name":"Jochen","last_name":"Wirtz","full_name":"Wirtz, Jochen"},{"last_name":"Wünderlich","full_name":"Wünderlich, Nancy V.","first_name":"Nancy V."}],"volume":35,"citation":{"apa":"Böhmann, T., Roth, A., Satzger, G., Benz, C., Beverungen, D., Boes, A., Breidbach, C., Gersch, M., Gudergan, G., Hogreve, J., Kurtz, C., Langes, B., Leimeister, J. M., Lewandowski, T., Meiren, T., Nägele, R., Paluch, S., Peters, C., Poeppelbuss, J., … Wünderlich, N. V. (2025). Continuous value shaping: A boundary concept for innovating service innovation approaches. <i>Electronic Markets</i>, <i>35</i>(1), Article 27. <a href=\"https://doi.org/10.1007/s12525-025-00771-1\">https://doi.org/10.1007/s12525-025-00771-1</a>","short":"T. Böhmann, A. Roth, G. Satzger, C. Benz, D. Beverungen, A. Boes, C. Breidbach, M. Gersch, G. Gudergan, J. Hogreve, C. Kurtz, B. Langes, J.M. Leimeister, T. Lewandowski, T. Meiren, R. Nägele, S. Paluch, C. Peters, J. Poeppelbuss, S. Robra-Bissantz, C. Schultz, J.H. Schumann, J. Wirtz, N.V. Wünderlich, Electronic Markets 35 (2025).","mla":"Böhmann, Tilo, et al. “Continuous Value Shaping: A Boundary Concept for Innovating Service Innovation Approaches.” <i>Electronic Markets</i>, vol. 35, no. 1, 27, Springer Science and Business Media LLC, 2025, doi:<a href=\"https://doi.org/10.1007/s12525-025-00771-1\">10.1007/s12525-025-00771-1</a>.","bibtex":"@article{Böhmann_Roth_Satzger_Benz_Beverungen_Boes_Breidbach_Gersch_Gudergan_Hogreve_et al._2025, title={Continuous value shaping: A boundary concept for innovating service innovation approaches}, volume={35}, DOI={<a href=\"https://doi.org/10.1007/s12525-025-00771-1\">10.1007/s12525-025-00771-1</a>}, number={127}, journal={Electronic Markets}, publisher={Springer Science and Business Media LLC}, author={Böhmann, Tilo and Roth, Angela and Satzger, Gerhard and Benz, Carina and Beverungen, Daniel and Boes, Andreas and Breidbach, Christoph and Gersch, Martin and Gudergan, Gerhard and Hogreve, Jens and et al.}, year={2025} }","ama":"Böhmann T, Roth A, Satzger G, et al. Continuous value shaping: A boundary concept for innovating service innovation approaches. <i>Electronic Markets</i>. 2025;35(1). doi:<a href=\"https://doi.org/10.1007/s12525-025-00771-1\">10.1007/s12525-025-00771-1</a>","chicago":"Böhmann, Tilo, Angela Roth, Gerhard Satzger, Carina Benz, Daniel Beverungen, Andreas Boes, Christoph Breidbach, et al. “Continuous Value Shaping: A Boundary Concept for Innovating Service Innovation Approaches.” <i>Electronic Markets</i> 35, no. 1 (2025). <a href=\"https://doi.org/10.1007/s12525-025-00771-1\">https://doi.org/10.1007/s12525-025-00771-1</a>.","ieee":"T. Böhmann <i>et al.</i>, “Continuous value shaping: A boundary concept for innovating service innovation approaches,” <i>Electronic Markets</i>, vol. 35, no. 1, Art. no. 27, 2025, doi: <a href=\"https://doi.org/10.1007/s12525-025-00771-1\">10.1007/s12525-025-00771-1</a>."},"jel":["M10"],"intvolume":"        35","publication_status":"published","has_accepted_license":"1","publication_identifier":{"issn":["1019-6781","1422-8890"]},"ddc":["380"],"keyword":["Continuous value shaping (CVS)","Service research","Service innovation","Digitalization","Sustainability","Interdisciplinary research"],"language":[{"iso":"eng"}],"external_id":{"unknown":["https://link.springer.com/article/10.1007/s12525-025-00771-1"]},"abstract":[{"lang":"eng","text":"Technological advancements and evolving value orientations reshape future value creation and pose new requirements for service innovation. While a variety of disciplines are developing new approaches to drive service innovation, this is primarily done in isolation and generates only fragmented solutions. Sociological theory has proposed “boundary objects” as an effective umbrella for communication and cooperation among communities. Therefore, we introduce continuous value shaping (CVS) as a boundary object describing service innovation approaches along five principles. We reflect on this concept through the different disciplinary lenses of researchers in service marketing, information systems, service engineering, sociology of work, and innovation management. These perspectives highlight how the CVS principles already connect to discourses within the individual disciplines. However, the CVS concept will not only provide an umbrella to embrace existing activities in different academic disciplines. It also assists to identify research themes that will benefit from uniting the power of these disciplines, and it can serve as an integrating framework to conceptualize complex service innovation approaches. Thus, the CVS concept should guide both researchers and practitioners to develop and implement novel innovation and transformation efforts—in and across organizations."}],"file":[{"file_size":920032,"access_level":"closed","file_name":"Continuous Value Shaping - EM.pdf","file_id":"59336","date_updated":"2025-04-04T06:19:38Z","date_created":"2025-04-04T06:19:38Z","creator":"dabe","success":1,"relation":"main_file","content_type":"application/pdf"}],"publication":"Electronic Markets","title":"Continuous value shaping: A boundary concept for innovating service innovation approaches","publisher":"Springer Science and Business Media LLC","date_created":"2025-04-04T06:10:26Z","year":"2025","quality_controlled":"1","issue":"1"},{"file_date_updated":"2025-11-10T10:20:48Z","language":[{"iso":"eng"}],"article_type":"original","ddc":["380"],"keyword":["AI","AI consciousness","AI ethics","service systems"],"user_id":"59677","department":[{"_id":"195"}],"_id":"61410","file":[{"creator":"dabe","date_created":"2025-11-10T10:20:48Z","date_updated":"2025-11-10T10:20:48Z","access_level":"closed","file_name":"Breidbach et al, 2025_Conscious AI in Service_w link.pdf","file_id":"62150","file_size":743479,"content_type":"application/pdf","relation":"main_file","success":1}],"status":"public","abstract":[{"text":"Purpose: The purpose of this study is to identify, analyze, and explain the implications that could\r\narise for service settings if AI systems develop, or are perceived to develop, consciousness – the\r\nability to acknowledge their own existence and the capacity for positive or negative experiences.\r\n\r\nDesign/methodology/approach: This study proposes and explores four hypothetical scenarios in\r\nwhich conscious AI in service could manifest. We contextualize our resulting typology in the\r\nhealth service context and integrate extant literature on technology-enabled service, AI\r\nconsciousness, and AI ethics into the narrative.\r\n\r\nFindings: This study provides a unique theoretical contribution to service research in the form of\r\na Type IV theory. It enables future service researchers to apprehend, explain, and predict how\r\nfunctionally conscious AI in service might unfold.\r\n\r\nOriginality: An increasingly prolific public discourse acknowledges that conscious AI systems\r\nmay emerge. Against this backdrop, this study aims to systematically explore a question that is\r\nperhaps the most critical and timely, but also inherently speculative, in relation to AI in service\r\nresearch by introducing much-needed theory and terminology.\r\n\r\nPractical implications: The ethical use of conscious AI in service could emerge as a distinct\r\ncompetitive advantage in the future. Achieving this outcome involves speculative yet actionable\r\nrecommendations that include training, guiding, and controlling how humans engage with such\r\nsystems, developing appropriate wellbeing protocols for functionally conscious AI systems, and\r\nestablishing AI rights and governance frameworks.","lang":"eng"}],"type":"journal_article","publication":"Journal of Service Management","title":"Conscious Artificial Intelligence in Service","author":[{"last_name":"Breidbach","full_name":"Breidbach, Christoph","first_name":"Christoph"},{"last_name":"Lars-Erik","full_name":"Lars-Erik, Casper Ferm","first_name":"Casper Ferm"},{"first_name":"Paul","full_name":"Maglio, Paul","last_name":"Maglio"},{"last_name":"Beverungen","full_name":"Beverungen, Daniel","id":"59677","first_name":"Daniel"},{"last_name":"Wirtz","full_name":"Wirtz, Jochen","first_name":"Jochen"},{"first_name":"Alex","full_name":"Twigg, Alex","last_name":"Twigg"}],"date_created":"2025-09-23T11:47:47Z","publisher":"Emerald","date_updated":"2025-11-10T10:22:59Z","citation":{"ieee":"C. Breidbach, C. F. Lars-Erik, P. Maglio, D. Beverungen, J. Wirtz, and A. Twigg, “Conscious Artificial Intelligence in Service,” <i>Journal of Service Management</i>.","chicago":"Breidbach, Christoph, Casper Ferm Lars-Erik, Paul Maglio, Daniel Beverungen, Jochen Wirtz, and Alex Twigg. “Conscious Artificial Intelligence in Service.” <i>Journal of Service Management</i>, n.d.","ama":"Breidbach C, Lars-Erik CF, Maglio P, Beverungen D, Wirtz J, Twigg A. Conscious Artificial Intelligence in Service. <i>Journal of Service Management</i>.","apa":"Breidbach, C., Lars-Erik, C. F., Maglio, P., Beverungen, D., Wirtz, J., &#38; Twigg, A. (n.d.). Conscious Artificial Intelligence in Service. <i>Journal of Service Management</i>.","short":"C. Breidbach, C.F. Lars-Erik, P. Maglio, D. Beverungen, J. Wirtz, A. Twigg, Journal of Service Management (n.d.).","bibtex":"@article{Breidbach_Lars-Erik_Maglio_Beverungen_Wirtz_Twigg, title={Conscious Artificial Intelligence in Service}, journal={Journal of Service Management}, publisher={Emerald}, author={Breidbach, Christoph and Lars-Erik, Casper Ferm and Maglio, Paul and Beverungen, Daniel and Wirtz, Jochen and Twigg, Alex} }","mla":"Breidbach, Christoph, et al. “Conscious Artificial Intelligence in Service.” <i>Journal of Service Management</i>, Emerald."},"year":"2025","publication_status":"inpress","has_accepted_license":"1","quality_controlled":"1"}]