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Yang, “Equipping street-level bureaucrats with green skills for sustainable public policy change,” <i>npj Climate Action</i>, vol. 5, no. 1, Art. no. 54, 2026, doi: <a href=\"https://doi.org/10.1038/s44168-026-00389-9\">10.1038/s44168-026-00389-9</a>.","ama":"Kesternich M, Kiepe K, Reimsbach D, Trang ST-N, Yang P. Equipping street-level bureaucrats with green skills for sustainable public policy change. <i>npj Climate Action</i>. 2026;5(1). doi:<a href=\"https://doi.org/10.1038/s44168-026-00389-9\">10.1038/s44168-026-00389-9</a>","bibtex":"@article{Kesternich_Kiepe_Reimsbach_Trang_Yang_2026, title={Equipping street-level bureaucrats with green skills for sustainable public policy change}, volume={5}, DOI={<a href=\"https://doi.org/10.1038/s44168-026-00389-9\">10.1038/s44168-026-00389-9</a>}, number={154}, journal={npj Climate Action}, publisher={Springer Science and Business Media LLC}, author={Kesternich, Martin and Kiepe, Karina and Reimsbach, Daniel and Trang, Simon Thanh-Nam and Yang, Philip}, year={2026} }","mla":"Kesternich, Martin, et al. “Equipping Street-Level Bureaucrats with Green Skills for Sustainable Public Policy Change.” <i>Npj Climate Action</i>, vol. 5, no. 1, 54, Springer Science and Business Media LLC, 2026, doi:<a href=\"https://doi.org/10.1038/s44168-026-00389-9\">10.1038/s44168-026-00389-9</a>."},"status":"public","user_id":"64862","volume":5,"publisher":"Springer Science and Business Media LLC","_id":"65783","abstract":[{"text":"<jats:title>Abstract</jats:title>\r\n                  <jats:p>\r\n                    The shift to a low-carbon economy requires developing green skills across sectors. This paper builds on a recent Perspective\r\n                    <jats:sup>1</jats:sup>\r\n                    article examining how institutional regimes shape green skill formation. Drawing on the microfoundations of management research, we propose a micro-level perspective of public sector green skill formation, thereby emphasizing the role of street-level bureaucrats serving as public servants who directly engage with citizens in implementing public policies and outline a research agenda.\r\n                  </jats:p>","lang":"eng"}],"issue":"1","publication":"npj Climate Action","type":"journal_article","department":[{"_id":"792"},{"_id":"816"}],"date_created":"2026-06-07T19:09:04Z","date_updated":"2026-07-02T09:32:56Z","publication_status":"published","intvolume":"         5","title":"Equipping street-level bureaucrats with green skills for sustainable public policy change","year":"2026","publication_identifier":{"issn":["2731-9814"]},"author":[{"full_name":"Kesternich, Martin","last_name":"Kesternich","first_name":"Martin"},{"last_name":"Kiepe","first_name":"Karina","full_name":"Kiepe, Karina","id":"100294"},{"id":"100169","last_name":"Reimsbach","first_name":"Daniel","full_name":"Reimsbach, Daniel"},{"id":"98948","full_name":"Trang, Simon Thanh-Nam","last_name":"Trang","orcid":"0000-0002-4784-4038","first_name":"Simon Thanh-Nam"},{"last_name":"Yang","first_name":"Philip","full_name":"Yang, Philip","id":"100432"}],"doi":"10.1038/s44168-026-00389-9","article_number":"54","language":[{"iso":"eng"}]},{"citation":{"mla":"Matschak, Tizian, et al. “Unveiling the Hidden Layer: Ambivalent Cognitive Effects of XAI in Augmented Decision-Making under Uncertainty.” <i>Decision Support Systems</i>, vol. 209, 2026, p. 114721, doi:<a href=\"https://doi.org/10.1016/j.dss.2026.114721\">10.1016/j.dss.2026.114721</a>.","ama":"Matschak T, Ilja N, Trang ST-N, Benitez J. Unveiling the Hidden Layer: Ambivalent Cognitive Effects of XAI in Augmented Decision-Making under Uncertainty. <i>Decision Support Systems</i>. 2026;209:114721. doi:<a href=\"https://doi.org/10.1016/j.dss.2026.114721\">10.1016/j.dss.2026.114721</a>","bibtex":"@article{Matschak_Ilja_Trang_Benitez_2026, title={Unveiling the Hidden Layer: Ambivalent Cognitive Effects of XAI in Augmented Decision-Making under Uncertainty}, volume={209}, DOI={<a href=\"https://doi.org/10.1016/j.dss.2026.114721\">10.1016/j.dss.2026.114721</a>}, journal={Decision Support Systems}, author={Matschak, Tizian and Ilja, Nastjuk and Trang, Simon Thanh-Nam and Benitez, Jose}, year={2026}, pages={114721} }","apa":"Matschak, T., Ilja, N., Trang, S. T.-N., &#38; Benitez, J. (2026). Unveiling the Hidden Layer: Ambivalent Cognitive Effects of XAI in Augmented Decision-Making under Uncertainty. <i>Decision Support Systems</i>, <i>209</i>, 114721. <a href=\"https://doi.org/10.1016/j.dss.2026.114721\">https://doi.org/10.1016/j.dss.2026.114721</a>","ieee":"T. Matschak, N. Ilja, S. T.-N. Trang, and J. Benitez, “Unveiling the Hidden Layer: Ambivalent Cognitive Effects of XAI in Augmented Decision-Making under Uncertainty,” <i>Decision Support Systems</i>, vol. 209, p. 114721, 2026, doi: <a href=\"https://doi.org/10.1016/j.dss.2026.114721\">10.1016/j.dss.2026.114721</a>.","chicago":"Matschak, Tizian, Nastjuk Ilja, Simon Thanh-Nam Trang, and Jose Benitez. “Unveiling the Hidden Layer: Ambivalent Cognitive Effects of XAI in Augmented Decision-Making under Uncertainty.” <i>Decision Support Systems</i> 209 (2026): 114721. <a href=\"https://doi.org/10.1016/j.dss.2026.114721\">https://doi.org/10.1016/j.dss.2026.114721</a>.","short":"T. Matschak, N. Ilja, S.T.-N. Trang, J. Benitez, Decision Support Systems 209 (2026) 114721."},"oa":"1","status":"public","page":"114721","_id":"66086","user_id":"98948","volume":209,"publication":"Decision Support Systems","abstract":[{"text":"This study investigates whether explainable AI (XAI), although intended to improve calibrated reliance in augmented decision-making (ADM), may also increase negative consultations. In a between-subjects online experiment (n = 200), participants completed a price classification task supported by AI, while we manipulated the presence of local feature-based explanations. Drawing on dual-process theory as an interpretive lens, we conceptualize explainability as a cognitively ambivalent intervention that reshapes reliance behavior. Our results show that XAI-induced transparency exerts competing effects: while it directly reduces negative consultations, it simultaneously increases competence-based trust and shifts responsibility attribution toward the AI. These mechanisms foster overreliance and significantly increase negative consultations, resulting in a competitive mediation pattern. Notably, comparable effects do not emerge for positive consultations, suggesting that transparency more readily amplifies reliance than it promotes corrective belief updating. By empirically demonstrating this paradox, our study develops IS and Decision Sciences research on automation bias in transparent ADM settings and identifies key psychological mechanisms through which explainability influences reliance. These findings inform the design of XAI systems that prioritize calibrated reliance rather than merely increasing perceived transparency.","lang":"eng"}],"date_created":"2026-06-30T08:34:02Z","type":"journal_article","department":[{"_id":"792"}],"title":"Unveiling the Hidden Layer: Ambivalent Cognitive Effects of XAI in Augmented Decision-Making under Uncertainty","year":"2026","author":[{"id":"100285","last_name":"Matschak","first_name":"Tizian","full_name":"Matschak, Tizian"},{"full_name":"Ilja, Nastjuk","last_name":"Ilja","first_name":"Nastjuk"},{"last_name":"Trang","first_name":"Simon Thanh-Nam","orcid":"0000-0002-4784-4038","full_name":"Trang, Simon Thanh-Nam","id":"98948"},{"full_name":"Benitez, Jose","last_name":"Benitez","first_name":"Jose"}],"date_updated":"2026-07-03T18:33:13Z","article_type":"original","intvolume":"       209","main_file_link":[{"url":"https://www.sciencedirect.com/science/article/pii/S0167923626001107","open_access":"1"}],"language":[{"iso":"eng"}],"doi":"10.1016/j.dss.2026.114721"},{"citation":{"ieee":"L. Rehmer, N. Grieger, M. Trier, and D. Kundisch, “Can I Help to Explain That? A Conceptual Model Integrating Social Cognition and Intentional Stance Theories for Agentic XAI Design,” presented at the Proceedings of the 21. Internationale Tagung Wirtschaftsinformatik, Linz, Austria.","apa":"Rehmer, L., Grieger, N., Trier, M., &#38; Kundisch, D. (n.d.). Can I Help to Explain That? A Conceptual Model Integrating Social Cognition and Intentional Stance Theories for Agentic XAI Design. <i>Proceedings of the 21. Internationale Tagung Wirtschaftsinformatik</i>. Proceedings of the 21. Internationale Tagung Wirtschaftsinformatik, Linz, Austria.","short":"L. Rehmer, N. Grieger, M. Trier, D. Kundisch, in: Proceedings of the 21. Internationale Tagung Wirtschaftsinformatik, n.d.","chicago":"Rehmer, Lennart, Nicole Grieger, Matthias Trier, and Dennis Kundisch. “Can I Help to Explain That? A Conceptual Model Integrating Social Cognition and Intentional Stance Theories for Agentic XAI Design.” In <i>Proceedings of the 21. Internationale Tagung Wirtschaftsinformatik</i>, n.d.","mla":"Rehmer, Lennart, et al. “Can I Help to Explain That? A Conceptual Model Integrating Social Cognition and Intentional Stance Theories for Agentic XAI Design.” <i>Proceedings of the 21. Internationale Tagung Wirtschaftsinformatik</i>.","bibtex":"@inproceedings{Rehmer_Grieger_Trier_Kundisch, title={Can I Help to Explain That? A Conceptual Model Integrating Social Cognition and Intentional Stance Theories for Agentic XAI Design}, booktitle={Proceedings of the 21. Internationale Tagung Wirtschaftsinformatik}, author={Rehmer, Lennart and Grieger, Nicole and Trier, Matthias and Kundisch, Dennis} }","ama":"Rehmer L, Grieger N, Trier M, Kundisch D. Can I Help to Explain That? A Conceptual Model Integrating Social Cognition and Intentional Stance Theories for Agentic XAI Design. In: <i>Proceedings of the 21. Internationale Tagung Wirtschaftsinformatik</i>."},"publication":"Proceedings of the 21. Internationale Tagung Wirtschaftsinformatik","department":[{"_id":"276"},{"_id":"198"}],"type":"conference_abstract","date_created":"2026-07-27T09:34:59Z","publication_status":"accepted","date_updated":"2026-07-27T09:35:03Z","author":[{"first_name":"Lennart","last_name":"Rehmer","full_name":"Rehmer, Lennart"},{"full_name":"Grieger, Nicole","first_name":"Nicole","last_name":"Grieger","id":"74818"},{"first_name":"Matthias","last_name":"Trier","full_name":"Trier, Matthias","id":"72744"},{"id":"21117","full_name":"Kundisch, Dennis","first_name":"Dennis","last_name":"Kundisch"}],"conference":{"end_date":"2026-09-10","name":"Proceedings of the 21. Internationale Tagung Wirtschaftsinformatik","start_date":"2026-09-05","location":"Linz, Austria"},"status":"public","year":"2026","title":"Can I Help to Explain That? A Conceptual Model Integrating Social Cognition and Intentional Stance Theories for Agentic XAI Design","user_id":"16205","language":[{"iso":"eng"}],"_id":"66596"},{"date_created":"2026-07-27T09:45:04Z","type":"conference","department":[{"_id":"276"},{"_id":"198"}],"publication":"Proceedings of the 21. Internationale Tagung Wirtschaftsinformatik","citation":{"ama":"Rehmer T, Rehmer L, Kundisch D, Trier M. Structuring the Use of Virtual Reality in Human Behavior Research: A Taxonomy of Empirical Studies. In: <i>Proceedings of the 21. Internationale Tagung Wirtschaftsinformatik</i>.","bibtex":"@inproceedings{Rehmer_Rehmer_Kundisch_Trier, title={Structuring the Use of Virtual Reality in Human Behavior Research: A Taxonomy of Empirical Studies}, booktitle={Proceedings of the 21. Internationale Tagung Wirtschaftsinformatik}, author={Rehmer, Torben and Rehmer, Lennart and Kundisch, Dennis and Trier, Matthias} }","mla":"Rehmer, Torben, et al. “Structuring the Use of Virtual Reality in Human Behavior Research: A Taxonomy of Empirical Studies.” <i>Proceedings of the 21. Internationale Tagung Wirtschaftsinformatik</i>.","short":"T. Rehmer, L. Rehmer, D. Kundisch, M. Trier, in: Proceedings of the 21. Internationale Tagung Wirtschaftsinformatik, n.d.","chicago":"Rehmer, Torben, Lennart Rehmer, Dennis Kundisch, and Matthias Trier. “Structuring the Use of Virtual Reality in Human Behavior Research: A Taxonomy of Empirical Studies.” In <i>Proceedings of the 21. Internationale Tagung Wirtschaftsinformatik</i>, n.d.","apa":"Rehmer, T., Rehmer, L., Kundisch, D., &#38; Trier, M. (n.d.). Structuring the Use of Virtual Reality in Human Behavior Research: A Taxonomy of Empirical Studies. <i>Proceedings of the 21. Internationale Tagung Wirtschaftsinformatik</i>. Proceedings of the 21. Internationale Tagung Wirtschaftsinformatik, Linz, Austria.","ieee":"T. Rehmer, L. Rehmer, D. Kundisch, and M. Trier, “Structuring the Use of Virtual Reality in Human Behavior Research: A Taxonomy of Empirical Studies,” presented at the Proceedings of the 21. Internationale Tagung Wirtschaftsinformatik, Linz, Austria."},"_id":"66597","language":[{"iso":"eng"}],"user_id":"16205","title":"Structuring the Use of Virtual Reality in Human Behavior Research: A Taxonomy of Empirical Studies","status":"public","year":"2026","author":[{"full_name":"Rehmer, Torben","first_name":"Torben","last_name":"Rehmer"},{"full_name":"Rehmer, Lennart","first_name":"Lennart","last_name":"Rehmer"},{"id":"21117","last_name":"Kundisch","first_name":"Dennis","full_name":"Kundisch, Dennis"},{"id":"72744","last_name":"Trier","first_name":"Matthias","full_name":"Trier, Matthias"}],"conference":{"name":"Proceedings of the 21. Internationale Tagung Wirtschaftsinformatik","start_date":"2026-09-05","location":"Linz, Austria","end_date":"2026-09-10"},"publication_status":"accepted","date_updated":"2026-07-27T09:46:27Z"},{"citation":{"mla":"Hansmeier, Lars, et al. “Mind the Gender Pitch Gap: The Effect of Regulatory Focus and Tense Orientation on Startup Funding.” <i>Proceedings of the 21. Internationale Tagung Wirtschaftsinformatik, Student Track</i>.","bibtex":"@inproceedings{Hansmeier_Grieger_Kundisch, title={Mind the Gender Pitch Gap: The Effect of Regulatory Focus and Tense Orientation on Startup Funding}, booktitle={Proceedings of the 21. Internationale Tagung Wirtschaftsinformatik, Student Track}, author={Hansmeier, Lars and Grieger, Nicole and Kundisch, Dennis} }","ama":"Hansmeier L, Grieger N, Kundisch D. Mind the Gender Pitch Gap: The Effect of Regulatory Focus and Tense Orientation on Startup Funding. In: <i>Proceedings of the 21. Internationale Tagung Wirtschaftsinformatik, Student Track</i>.","ieee":"L. Hansmeier, N. Grieger, and D. Kundisch, “Mind the Gender Pitch Gap: The Effect of Regulatory Focus and Tense Orientation on Startup Funding,” presented at the 21. Internationale Tagung Wirtschaftsinformatik, Student Track, Linz, Austria.","apa":"Hansmeier, L., Grieger, N., &#38; Kundisch, D. (n.d.). Mind the Gender Pitch Gap: The Effect of Regulatory Focus and Tense Orientation on Startup Funding. <i>Proceedings of the 21. Internationale Tagung Wirtschaftsinformatik, Student Track</i>. 21. Internationale Tagung Wirtschaftsinformatik, Student Track, Linz, Austria.","short":"L. Hansmeier, N. Grieger, D. Kundisch, in: Proceedings of the 21. Internationale Tagung Wirtschaftsinformatik, Student Track, n.d.","chicago":"Hansmeier, Lars, Nicole Grieger, and Dennis Kundisch. “Mind the Gender Pitch Gap: The Effect of Regulatory Focus and Tense Orientation on Startup Funding.” In <i>Proceedings of the 21. Internationale Tagung Wirtschaftsinformatik, Student Track</i>, n.d."},"publication":"Proceedings of the 21. Internationale Tagung Wirtschaftsinformatik, Student Track","date_created":"2026-07-27T09:26:20Z","department":[{"_id":"276"}],"type":"conference","author":[{"first_name":"Lars","last_name":"Hansmeier","full_name":"Hansmeier, Lars"},{"id":"74818","first_name":"Nicole","last_name":"Grieger","full_name":"Grieger, Nicole"},{"id":"21117","full_name":"Kundisch, Dennis","last_name":"Kundisch","first_name":"Dennis"}],"conference":{"end_date":"2026-09-10","location":"Linz, Austria","name":"21. Internationale Tagung Wirtschaftsinformatik, Student Track","start_date":"2026-09-05"},"title":"Mind the Gender Pitch Gap: The Effect of Regulatory Focus and Tense Orientation on Startup Funding","status":"public","year":"2026","publication_status":"accepted","date_updated":"2026-07-27T09:36:21Z","language":[{"iso":"eng"}],"_id":"66595","user_id":"16205"},{"author":[{"id":"32685","full_name":"Burmeister, Sascha Christian","orcid":"0000-0001-6679-0453","first_name":"Sascha Christian","last_name":"Burmeister"}],"title":"A Memetic NSGA-III for Green Flexible Production with Real-Time Energy Costs & Emissions","year":"2025","intvolume":"        16","date_updated":"2025-01-28T14:23:44Z","language":[{"iso":"eng"}],"doi":"10.17535/crorr.2025.0009","publication":"Croatian Operational Research Review","issue":"2","date_created":"2024-05-24T10:17:03Z","file":[{"creator":"saschab","date_created":"2025-01-22T12:33:52Z","date_updated":"2025-01-27T13:06:18Z","relation":"main_file","access_level":"open_access","file_size":432864,"file_name":"crorr_preprint.pdf","content_type":"application/pdf","file_id":"58317"}],"department":[{"_id":"277"}],"type":"journal_article","status":"public","has_accepted_license":"1","_id":"54445","volume":16,"user_id":"32685","ddc":["000"],"citation":{"chicago":"Burmeister, Sascha Christian. “A Memetic NSGA-III for Green Flexible Production with Real-Time Energy Costs &#38; Emissions.” <i>Croatian Operational Research Review</i> 16, no. 2 (2025). <a href=\"https://doi.org/10.17535/crorr.2025.0009\">https://doi.org/10.17535/crorr.2025.0009</a>.","short":"S.C. Burmeister, Croatian Operational Research Review 16 (2025).","apa":"Burmeister, S. C. (2025). A Memetic NSGA-III for Green Flexible Production with Real-Time Energy Costs &#38; Emissions. <i>Croatian Operational Research Review</i>, <i>16</i>(2). <a href=\"https://doi.org/10.17535/crorr.2025.0009\">https://doi.org/10.17535/crorr.2025.0009</a>","ieee":"S. C. Burmeister, “A Memetic NSGA-III for Green Flexible Production with Real-Time Energy Costs &#38; Emissions,” <i>Croatian Operational Research Review</i>, vol. 16, no. 2, 2025, doi: <a href=\"https://doi.org/10.17535/crorr.2025.0009\">10.17535/crorr.2025.0009</a>.","ama":"Burmeister SC. A Memetic NSGA-III for Green Flexible Production with Real-Time Energy Costs &#38; Emissions. <i>Croatian Operational Research Review</i>. 2025;16(2). doi:<a href=\"https://doi.org/10.17535/crorr.2025.0009\">10.17535/crorr.2025.0009</a>","bibtex":"@article{Burmeister_2025, title={A Memetic NSGA-III for Green Flexible Production with Real-Time Energy Costs &#38; Emissions}, volume={16}, DOI={<a href=\"https://doi.org/10.17535/crorr.2025.0009\">10.17535/crorr.2025.0009</a>}, number={2}, journal={Croatian Operational Research Review}, author={Burmeister, Sascha Christian}, year={2025} }","mla":"Burmeister, Sascha Christian. “A Memetic NSGA-III for Green Flexible Production with Real-Time Energy Costs &#38; Emissions.” <i>Croatian Operational Research Review</i>, vol. 16, no. 2, 2025, doi:<a href=\"https://doi.org/10.17535/crorr.2025.0009\">10.17535/crorr.2025.0009</a>."},"file_date_updated":"2025-01-27T13:06:18Z","oa":"1"},{"language":[{"iso":"eng"}],"_id":"59670","main_file_link":[{"url":" https://doi.org/10.48550/arXiv.2504.15672"}],"page":"8","user_id":"32685","author":[{"id":"32685","full_name":"Burmeister, Sascha Christian","first_name":"Sascha Christian","last_name":"Burmeister","orcid":"0000-0001-6679-0453"},{"full_name":"Rogalski, Till Niklas","first_name":"Till Niklas","last_name":"Rogalski"},{"id":"72850","full_name":"Schryen, Guido","first_name":"Guido","last_name":"Schryen"}],"year":"2025","status":"public","title":"Comparative Analysis of Evolutionary Algorithms for Energy-Aware Production Scheduling","date_updated":"2025-04-24T09:20:30Z","date_created":"2025-04-24T09:20:01Z","department":[{"_id":"277"}],"type":"preprint","citation":{"short":"S.C. Burmeister, T.N. Rogalski, G. Schryen, (2025).","chicago":"Burmeister, Sascha Christian, Till Niklas Rogalski, and Guido Schryen. “Comparative Analysis of Evolutionary Algorithms for Energy-Aware Production Scheduling,” 2025.","apa":"Burmeister, S. C., Rogalski, T. N., &#38; Schryen, G. (2025). <i>Comparative Analysis of Evolutionary Algorithms for Energy-Aware Production Scheduling</i>.","ieee":"S. C. Burmeister, T. N. Rogalski, and G. Schryen, “Comparative Analysis of Evolutionary Algorithms for Energy-Aware Production Scheduling.” 2025.","ama":"Burmeister SC, Rogalski TN, Schryen G. Comparative Analysis of Evolutionary Algorithms for Energy-Aware Production Scheduling. Published online 2025.","bibtex":"@article{Burmeister_Rogalski_Schryen_2025, title={Comparative Analysis of Evolutionary Algorithms for Energy-Aware Production Scheduling}, author={Burmeister, Sascha Christian and Rogalski, Till Niklas and Schryen, Guido}, year={2025} }","mla":"Burmeister, Sascha Christian, et al. <i>Comparative Analysis of Evolutionary Algorithms for Energy-Aware Production Scheduling</i>. 2025."}},{"publication":"Business Process Management Workshops","citation":{"apa":"Löhr, B., Bartelheimer, C., Köhne, F., Nordlohne, S., Alile, D., &#38; Latten, A. (2025). Forging the LongSWORD: Exaptation and Enhancement of the SWORD Framework for Workaround Detection. In <i>Business Process Management Workshops</i>. Springer Nature Switzerland. <a href=\"https://doi.org/10.1007/978-3-031-78666-2_24\">https://doi.org/10.1007/978-3-031-78666-2_24</a>","ieee":"B. Löhr, C. Bartelheimer, F. Köhne, S. Nordlohne, D. Alile, and A. Latten, “Forging the LongSWORD: Exaptation and Enhancement of the SWORD Framework for Workaround Detection,” in <i>Business Process Management Workshops</i>, Cham: Springer Nature Switzerland, 2025.","chicago":"Löhr, Bernd, Christian Bartelheimer, Frank Köhne, Sina Nordlohne, Daniel Alile, and Andrees Latten. “Forging the LongSWORD: Exaptation and Enhancement of the SWORD Framework for Workaround Detection.” In <i>Business Process Management Workshops</i>. Cham: Springer Nature Switzerland, 2025. <a href=\"https://doi.org/10.1007/978-3-031-78666-2_24\">https://doi.org/10.1007/978-3-031-78666-2_24</a>.","short":"B. Löhr, C. Bartelheimer, F. Köhne, S. Nordlohne, D. Alile, A. Latten, in: Business Process Management Workshops, Springer Nature Switzerland, Cham, 2025.","mla":"Löhr, Bernd, et al. “Forging the LongSWORD: Exaptation and Enhancement of the SWORD Framework for Workaround Detection.” <i>Business Process Management Workshops</i>, Springer Nature Switzerland, 2025, doi:<a href=\"https://doi.org/10.1007/978-3-031-78666-2_24\">10.1007/978-3-031-78666-2_24</a>.","ama":"Löhr B, Bartelheimer C, Köhne F, Nordlohne S, Alile D, Latten A. Forging the LongSWORD: Exaptation and Enhancement of the SWORD Framework for Workaround Detection. In: <i>Business Process Management Workshops</i>. Springer Nature Switzerland; 2025. doi:<a href=\"https://doi.org/10.1007/978-3-031-78666-2_24\">10.1007/978-3-031-78666-2_24</a>","bibtex":"@inbook{Löhr_Bartelheimer_Köhne_Nordlohne_Alile_Latten_2025, place={Cham}, title={Forging the LongSWORD: Exaptation and Enhancement of the SWORD Framework for Workaround Detection}, DOI={<a href=\"https://doi.org/10.1007/978-3-031-78666-2_24\">10.1007/978-3-031-78666-2_24</a>}, booktitle={Business Process Management Workshops}, publisher={Springer Nature Switzerland}, author={Löhr, Bernd and Bartelheimer, Christian and Köhne, Frank and Nordlohne, Sina and Alile, Daniel and Latten, Andrees}, year={2025} }"},"type":"book_chapter","department":[{"_id":"195"}],"place":"Cham","date_created":"2025-05-05T10:09:12Z","date_updated":"2025-05-05T10:12:08Z","publication_status":"published","title":"Forging the LongSWORD: Exaptation and Enhancement of the SWORD Framework for Workaround Detection","status":"public","year":"2025","author":[{"full_name":"Löhr, Bernd","first_name":"Bernd","last_name":"Löhr","id":"56760"},{"id":"49160","first_name":"Christian","last_name":"Bartelheimer","full_name":"Bartelheimer, Christian"},{"full_name":"Köhne, Frank","last_name":"Köhne","first_name":"Frank"},{"last_name":"Nordlohne","first_name":"Sina","full_name":"Nordlohne, Sina"},{"first_name":"Daniel","last_name":"Alile","full_name":"Alile, Daniel"},{"full_name":"Latten, Andrees","first_name":"Andrees","last_name":"Latten"}],"publication_identifier":{"isbn":["9783031786655","9783031786662"],"issn":["1865-1348","1865-1356"]},"doi":"10.1007/978-3-031-78666-2_24","user_id":"56760","language":[{"iso":"eng"}],"_id":"59802","publisher":"Springer Nature Switzerland"},{"publication_status":"published","date_updated":"2025-05-07T14:19:42Z","publication_identifier":{"isbn":["9783031786655","9783031786662"],"issn":["1865-1348","1865-1356"]},"author":[{"first_name":"Katharina","last_name":"Brennig","full_name":"Brennig, Katharina"},{"id":"50640","full_name":"Kaltenpoth, Sascha Benjamin","last_name":"Kaltenpoth","first_name":"Sascha Benjamin"},{"full_name":"Müller, Oliver","first_name":"Oliver","last_name":"Müller"}],"title":"Straight Outta Logs: Can Large Language Models Overcome Preprocessing in Next Event Prediction?","status":"public","year":"2025","user_id":"50640","doi":"10.1007/978-3-031-78666-2_15","_id":"58724","publisher":"Springer Nature Switzerland","language":[{"iso":"eng"}],"citation":{"ieee":"K. Brennig, S. B. Kaltenpoth, and O. Müller, “Straight Outta Logs: Can Large Language Models Overcome Preprocessing in Next Event Prediction?,” in <i>Lecture Notes in Business Information Processing</i>, Cham: Springer Nature Switzerland, 2025.","apa":"Brennig, K., Kaltenpoth, S. B., &#38; Müller, O. (2025). Straight Outta Logs: Can Large Language Models Overcome Preprocessing in Next Event Prediction? In <i>Lecture Notes in Business Information Processing</i>. Springer Nature Switzerland. <a href=\"https://doi.org/10.1007/978-3-031-78666-2_15\">https://doi.org/10.1007/978-3-031-78666-2_15</a>","short":"K. Brennig, S.B. Kaltenpoth, O. Müller, in: Lecture Notes in Business Information Processing, Springer Nature Switzerland, Cham, 2025.","chicago":"Brennig, Katharina, Sascha Benjamin Kaltenpoth, and Oliver Müller. “Straight Outta Logs: Can Large Language Models Overcome Preprocessing in Next Event Prediction?” In <i>Lecture Notes in Business Information Processing</i>. Cham: Springer Nature Switzerland, 2025. <a href=\"https://doi.org/10.1007/978-3-031-78666-2_15\">https://doi.org/10.1007/978-3-031-78666-2_15</a>.","mla":"Brennig, Katharina, et al. “Straight Outta Logs: Can Large Language Models Overcome Preprocessing in Next Event Prediction?” <i>Lecture Notes in Business Information Processing</i>, Springer Nature Switzerland, 2025, doi:<a href=\"https://doi.org/10.1007/978-3-031-78666-2_15\">10.1007/978-3-031-78666-2_15</a>.","bibtex":"@inbook{Brennig_Kaltenpoth_Müller_2025, place={Cham}, title={Straight Outta Logs: Can Large Language Models Overcome Preprocessing in Next Event Prediction?}, DOI={<a href=\"https://doi.org/10.1007/978-3-031-78666-2_15\">10.1007/978-3-031-78666-2_15</a>}, booktitle={Lecture Notes in Business Information Processing}, publisher={Springer Nature Switzerland}, author={Brennig, Katharina and Kaltenpoth, Sascha Benjamin and Müller, Oliver}, year={2025} }","ama":"Brennig K, Kaltenpoth SB, Müller O. Straight Outta Logs: Can Large Language Models Overcome Preprocessing in Next Event Prediction? In: <i>Lecture Notes in Business Information Processing</i>. Springer Nature Switzerland; 2025. doi:<a href=\"https://doi.org/10.1007/978-3-031-78666-2_15\">10.1007/978-3-031-78666-2_15</a>"},"publication":"Lecture Notes in Business Information Processing","department":[{"_id":"196"}],"type":"book_chapter","date_created":"2025-02-20T09:11:59Z","place":"Cham"},{"file":[{"date_created":"2025-05-25T10:09:43Z","creator":"dabe","success":1,"content_type":"application/pdf","file_id":"60032","date_updated":"2025-05-25T10:09:43Z","relation":"main_file","access_level":"closed","file_size":1440251,"file_name":"ISeB - Blockchain-Based Reputation Systems.pdf"}],"date_created":"2025-05-25T10:06:23Z","type":"journal_article","department":[{"_id":"195"}],"publication":"Information Systems and e-Business Management","abstract":[{"lang":"eng","text":"Reputation systems to rate companies’ performances remain largely unexplored in research and are scarcely used in business-to-business (B2B) practice. Such systems are essential for businesses seeking trustworthy partners, as they help reduce information asymmetry, lower buyers' transaction risks, and allow high-quality service providers to justify premium pricing. Unlike traditional review-based systems in the business-to-consumer (B2C) context, we propose a B2B reputation mechanism in which buyers commit to a rating payment before a transaction. Once the buyer finalizes the rating, this payment is executed and recorded on a blockchain as an immutable, secure ledger. Our system mimics natural trust-building mechanisms with ratings that are (1) monetary-based, (2) stake-based, (3) non-aggregated, (4) involve counter-ratings, (5) selectively sellable, (6) individually comparable, (7) stored on a blockchain, (8) and monitored by a third instance. This system provides a novel approach to fostering trust in B2B transactions by reducing information asymmetry and transaction risk. We illustrate the mechanism’s application in the consulting sector. Our analysis has identified 23 institutional trust and distrust dimensions that promote establishing institutional trust through the proposed mechanism. Qualitative interviews suggest that, while complex and challenging to apply, this mechanism can foster trust in B2B transactions. Given the low maturity in the application domain—rating professional business services with business reputation systems—and solution domain—using monetary stakes for ratings, this system stands as a potential invention."}],"main_file_link":[{"open_access":"1","url":"https://link.springer.com/article/10.1007/s10257-025-00702-9?utm_source=rct_congratemailt&utm_medium=email&utm_campaign=oa_20250523&utm_content=10.1007%2Fs10257-025-00702-9"}],"language":[{"iso":"eng"}],"doi":"10.1007/s10257-025-00702-9","year":"2025","title":"Blockchain-based reputation systems for business-to-business services: designing a reputation mechanism to reduce information asymmetry in professional consulting","author":[{"full_name":"Hemmrich, Simon","last_name":"Hemmrich","first_name":"Simon"},{"last_name":"Nissen","first_name":"Volker","full_name":"Nissen, Volker"},{"last_name":"Beverugen","first_name":"Daniel","full_name":"Beverugen, Daniel"},{"full_name":"Pauls, Josias Daniel Miño","last_name":"Pauls","first_name":"Josias Daniel Miño"}],"publication_identifier":{"issn":["1617-9846","1617-9854"]},"date_updated":"2025-05-25T10:12:00Z","publication_status":"published","article_type":"original","oa":"1","file_date_updated":"2025-05-25T10:09:43Z","citation":{"chicago":"Hemmrich, Simon, Volker Nissen, Daniel Beverugen, and Josias Daniel Miño Pauls. “Blockchain-Based Reputation Systems for Business-to-Business Services: Designing a Reputation Mechanism to Reduce Information Asymmetry in Professional Consulting.” <i>Information Systems and E-Business Management</i>, 2025. <a href=\"https://doi.org/10.1007/s10257-025-00702-9\">https://doi.org/10.1007/s10257-025-00702-9</a>.","short":"S. Hemmrich, V. Nissen, D. Beverugen, J.D.M. Pauls, Information Systems and E-Business Management (2025).","apa":"Hemmrich, S., Nissen, V., Beverugen, D., &#38; Pauls, J. D. M. (2025). Blockchain-based reputation systems for business-to-business services: designing a reputation mechanism to reduce information asymmetry in professional consulting. <i>Information Systems and E-Business Management</i>. <a href=\"https://doi.org/10.1007/s10257-025-00702-9\">https://doi.org/10.1007/s10257-025-00702-9</a>","ieee":"S. Hemmrich, V. Nissen, D. Beverugen, and J. D. M. Pauls, “Blockchain-based reputation systems for business-to-business services: designing a reputation mechanism to reduce information asymmetry in professional consulting,” <i>Information Systems and e-Business Management</i>, 2025, doi: <a href=\"https://doi.org/10.1007/s10257-025-00702-9\">10.1007/s10257-025-00702-9</a>.","ama":"Hemmrich S, Nissen V, Beverugen D, Pauls JDM. Blockchain-based reputation systems for business-to-business services: designing a reputation mechanism to reduce information asymmetry in professional consulting. <i>Information Systems and e-Business Management</i>. Published online 2025. doi:<a href=\"https://doi.org/10.1007/s10257-025-00702-9\">10.1007/s10257-025-00702-9</a>","bibtex":"@article{Hemmrich_Nissen_Beverugen_Pauls_2025, title={Blockchain-based reputation systems for business-to-business services: designing a reputation mechanism to reduce information asymmetry in professional consulting}, DOI={<a href=\"https://doi.org/10.1007/s10257-025-00702-9\">10.1007/s10257-025-00702-9</a>}, journal={Information Systems and e-Business Management}, publisher={Springer Science and Business Media LLC}, author={Hemmrich, Simon and Nissen, Volker and Beverugen, Daniel and Pauls, Josias Daniel Miño}, year={2025} }","mla":"Hemmrich, Simon, et al. “Blockchain-Based Reputation Systems for Business-to-Business Services: Designing a Reputation Mechanism to Reduce Information Asymmetry in Professional Consulting.” <i>Information Systems and E-Business Management</i>, Springer Science and Business Media LLC, 2025, doi:<a href=\"https://doi.org/10.1007/s10257-025-00702-9\">10.1007/s10257-025-00702-9</a>."},"quality_controlled":"1","_id":"60031","publisher":"Springer Science and Business Media LLC","ddc":["000"],"user_id":"59677","status":"public","has_accepted_license":"1"},{"publisher":"Springer Nature Switzerland","_id":"60097","language":[{"iso":"eng"}],"alternative_title":["Proceedings of the 18th International Conference on Wirtschaftsinformatik, Paderborn, Germany, 2023, Vol. 1"],"editor":[{"id":"59677","first_name":"Daniel","last_name":"Beverungen","full_name":"Beverungen, Daniel"},{"last_name":"Lehrer","first_name":"Christiane","full_name":"Lehrer, Christiane"},{"id":"72744","last_name":"Trier","first_name":"Matthias","full_name":"Trier, Matthias"}],"doi":"10.1007/978-3-031-80119-8","user_id":"21671","publication_identifier":{"issn":["2195-4968","2195-4976"],"isbn":["9783031801181","9783031801198"]},"year":"2025","status":"public","title":"Conceptualizing Digital Responsibility for the Information Age","date_updated":"2025-06-02T10:49:33Z","publication_status":"published","place":"Cham","date_created":"2025-06-02T10:48:44Z","department":[{"_id":"526"}],"type":"book_editor","citation":{"ama":"Beverungen D, Lehrer C, Trier M, eds. <i>Conceptualizing Digital Responsibility for the Information Age</i>. Springer Nature Switzerland; 2025. doi:<a href=\"https://doi.org/10.1007/978-3-031-80119-8\">10.1007/978-3-031-80119-8</a>","bibtex":"@book{Beverungen_Lehrer_Trier_2025, place={Cham}, title={Conceptualizing Digital Responsibility for the Information Age}, DOI={<a href=\"https://doi.org/10.1007/978-3-031-80119-8\">10.1007/978-3-031-80119-8</a>}, publisher={Springer Nature Switzerland}, year={2025} }","mla":"Beverungen, Daniel, et al., editors. <i>Conceptualizing Digital Responsibility for the Information Age</i>. Springer Nature Switzerland, 2025, doi:<a href=\"https://doi.org/10.1007/978-3-031-80119-8\">10.1007/978-3-031-80119-8</a>.","short":"D. Beverungen, C. Lehrer, M. Trier, eds., Conceptualizing Digital Responsibility for the Information Age, Springer Nature Switzerland, Cham, 2025.","chicago":"Beverungen, Daniel, Christiane Lehrer, and Matthias Trier, eds. <i>Conceptualizing Digital Responsibility for the Information Age</i>. Cham: Springer Nature Switzerland, 2025. <a href=\"https://doi.org/10.1007/978-3-031-80119-8\">https://doi.org/10.1007/978-3-031-80119-8</a>.","apa":"Beverungen, D., Lehrer, C., &#38; Trier, M. (Eds.). (2025). <i>Conceptualizing Digital Responsibility for the Information Age</i>. Springer Nature Switzerland. <a href=\"https://doi.org/10.1007/978-3-031-80119-8\">https://doi.org/10.1007/978-3-031-80119-8</a>","ieee":"D. Beverungen, C. Lehrer, and M. Trier, Eds., <i>Conceptualizing Digital Responsibility for the Information Age</i>. Cham: Springer Nature Switzerland, 2025."}},{"has_accepted_license":"1","status":"public","conference":{"name":"Thirty-Third European Conference on Information Systems (ECIS 2025)","location":"Amman, Jordan"},"ddc":["006"],"user_id":"92908","volume":2,"_id":"60017","quality_controlled":"1","file_date_updated":"2026-01-29T15:27:29Z","citation":{"ama":"Skolik AM, zur Heiden P, Donner JAT, Priefer J. Igniting Knowledge Management for Assistance Systems in Maintenance: A Method for Knowledge Gathering. <i>ECIS 2025 Proceedings</i>. 2.","bibtex":"@article{Skolik_zur Heiden_Donner_Priefer, title={Igniting Knowledge Management for Assistance Systems in Maintenance: A Method for Knowledge Gathering}, volume={2}, journal={ECIS 2025 Proceedings}, author={Skolik, Alexander Marcus and zur Heiden, Philipp and Donner, Johannes Aurelius Tamino and Priefer, Jennifer} }","mla":"Skolik, Alexander Marcus, et al. “Igniting Knowledge Management for Assistance Systems in Maintenance: A Method for Knowledge Gathering.” <i>ECIS 2025 Proceedings</i>, vol. 2.","chicago":"Skolik, Alexander Marcus, Philipp zur Heiden, Johannes Aurelius Tamino Donner, and Jennifer Priefer. “Igniting Knowledge Management for Assistance Systems in Maintenance: A Method for Knowledge Gathering.” <i>ECIS 2025 Proceedings</i> 2 (n.d.).","short":"A.M. Skolik, P. zur Heiden, J.A.T. Donner, J. Priefer, ECIS 2025 Proceedings 2 (n.d.).","apa":"Skolik, A. M., zur Heiden, P., Donner, J. A. T., &#38; Priefer, J. (n.d.). Igniting Knowledge Management for Assistance Systems in Maintenance: A Method for Knowledge Gathering. <i>ECIS 2025 Proceedings</i>, <i>2</i>.","ieee":"A. M. Skolik, P. zur Heiden, J. A. T. Donner, and J. Priefer, “Igniting Knowledge Management for Assistance Systems in Maintenance: A Method for Knowledge Gathering,” <i>ECIS 2025 Proceedings</i>, vol. 2."},"oa":"1","date_updated":"2026-01-29T15:27:30Z","publication_status":"accepted","intvolume":"         2","article_type":"original","title":"Igniting Knowledge Management for Assistance Systems in Maintenance: A Method for Knowledge Gathering","year":"2025","author":[{"last_name":"Skolik","orcid":"0009-0006-2519-1765","first_name":"Alexander Marcus","full_name":"Skolik, Alexander Marcus","id":"92908"},{"id":"64394","first_name":"Philipp","last_name":"zur Heiden","full_name":"zur Heiden, Philipp"},{"id":"72054","full_name":"Donner, Johannes Aurelius Tamino","orcid":"0009-0007-4757-4393","first_name":"Johannes Aurelius Tamino","last_name":"Donner"},{"full_name":"Priefer, Jennifer","first_name":"Jennifer","last_name":"Priefer","id":"82872"}],"main_file_link":[{"url":"https://aisel.aisnet.org/ecis2025/ent_system/ent_system/2/"}],"language":[{"iso":"eng"}],"publication":"ECIS 2025 Proceedings","type":"journal_article","department":[{"_id":"876"},{"_id":"321"},{"_id":"526"},{"_id":"534"}],"file":[{"date_created":"2026-01-15T15:21:39Z","creator":"askolik","content_type":"application/pdf","file_id":"63634","date_updated":"2026-01-29T15:27:29Z","relation":"main_file","access_level":"open_access","file_size":721701,"file_name":"Igniting Knowledge Management for Assistance Systems in Maintenance.pdf"}],"date_created":"2025-05-22T09:17:51Z"},{"oa":"1","file_date_updated":"2024-08-15T11:26:35Z","citation":{"ieee":"P. Speckenmeyer, C. Hilmer, G. Rauchecker, and G. Schryen, “Parallel Branch-and-Price Algorithms for the Single Machine Total Weighted Tardiness Scheduling Problem with Sequence-Dependent Setup Times,” <i>Computers &#38; Operations Research</i>, vol. 173, Art. no. 106804, 2025, doi: <a href=\"https://dx.doi.org/10.2139/ssrn.4537436\">https://dx.doi.org/10.2139/ssrn.4537436</a>.","apa":"Speckenmeyer, P., Hilmer, C., Rauchecker, G., &#38; Schryen, G. (2025). Parallel Branch-and-Price Algorithms for the Single Machine Total Weighted Tardiness Scheduling Problem with Sequence-Dependent Setup Times. <i>Computers &#38; Operations Research</i>, <i>173</i>, Article 106804. <a href=\"https://dx.doi.org/10.2139/ssrn.4537436\">https://dx.doi.org/10.2139/ssrn.4537436</a>","chicago":"Speckenmeyer, Philipp, Constanze Hilmer, Gerhard Rauchecker, and Guido Schryen. “Parallel Branch-and-Price Algorithms for the Single Machine Total Weighted Tardiness Scheduling Problem with Sequence-Dependent Setup Times.” <i>Computers &#38; Operations Research</i> 173 (2025). <a href=\"https://dx.doi.org/10.2139/ssrn.4537436\">https://dx.doi.org/10.2139/ssrn.4537436</a>.","short":"P. Speckenmeyer, C. Hilmer, G. Rauchecker, G. Schryen, Computers &#38; Operations Research 173 (2025).","mla":"Speckenmeyer, Philipp, et al. “Parallel Branch-and-Price Algorithms for the Single Machine Total Weighted Tardiness Scheduling Problem with Sequence-Dependent Setup Times.” <i>Computers &#38; Operations Research</i>, vol. 173, 106804, 2025, doi:<a href=\"https://dx.doi.org/10.2139/ssrn.4537436\">https://dx.doi.org/10.2139/ssrn.4537436</a>.","bibtex":"@article{Speckenmeyer_Hilmer_Rauchecker_Schryen_2025, title={Parallel Branch-and-Price Algorithms for the Single Machine Total Weighted Tardiness Scheduling Problem with Sequence-Dependent Setup Times}, volume={173}, DOI={<a href=\"https://dx.doi.org/10.2139/ssrn.4537436\">https://dx.doi.org/10.2139/ssrn.4537436</a>}, number={106804}, journal={Computers &#38; Operations Research}, author={Speckenmeyer, Philipp and Hilmer, Constanze and Rauchecker, Gerhard and Schryen, Guido}, year={2025} }","ama":"Speckenmeyer P, Hilmer C, Rauchecker G, Schryen G. Parallel Branch-and-Price Algorithms for the Single Machine Total Weighted Tardiness Scheduling Problem with Sequence-Dependent Setup Times. <i>Computers &#38; Operations Research</i>. 2025;173. doi:<a href=\"https://dx.doi.org/10.2139/ssrn.4537436\">https://dx.doi.org/10.2139/ssrn.4537436</a>"},"_id":"55620","user_id":"72850","ddc":["000"],"volume":173,"status":"public","has_accepted_license":"1","file":[{"creator":"mateskam","date_created":"2024-08-15T11:26:35Z","file_name":"Parallel_WTSDS-2.pdf","file_size":1051554,"access_level":"open_access","relation":"main_file","date_updated":"2024-08-15T11:26:35Z","file_id":"55621","content_type":"application/pdf"}],"date_created":"2024-08-15T11:23:29Z","type":"journal_article","department":[{"_id":"277"}],"publication":"Computers & Operations Research","article_number":"106804","language":[{"iso":"eng"}],"doi":"https://dx.doi.org/10.2139/ssrn.4537436","title":"Parallel Branch-and-Price Algorithms for the Single Machine Total Weighted Tardiness Scheduling Problem with Sequence-Dependent Setup Times","year":"2025","author":[{"id":"81294","last_name":"Speckenmeyer","first_name":"Philipp","full_name":"Speckenmeyer, Philipp"},{"last_name":"Hilmer","first_name":"Constanze","full_name":"Hilmer, Constanze"},{"full_name":"Rauchecker, Gerhard","first_name":"Gerhard","last_name":"Rauchecker"},{"id":"72850","full_name":"Schryen, Guido","first_name":"Guido","last_name":"Schryen"}],"date_updated":"2026-02-14T16:43:23Z","intvolume":"       173"},{"abstract":[{"text":"Service ecosystems reshape service innovation by enabling value co-creation among diverse actors. However, small and medium-sized enterprises and public organizations face significant challenges navigating and leveraging these ecosystems due to resource constraints, knowledge gaps, and partnership difficulties. While digital innovation hubs have been introduced as potential intermediaries to foster innovation, existing models primarily focus on individual solutions and networking rather than orchestrating service innovation. This study investigates the design of a digital service innovation hub as an orchestrating entity that facilitates service innovation within ecosystems. Under the design science research paradigm, we analyze the challenges faced by small and medium-sized enterprises and public organizations and derive design requirements for these hubs. Based on 17 expert interviews and focus group validations, we define the problem\r\nspace and provide a requirements catalog for designing digital service innovation hubs as a step towards providing holistic support for service innovation initiatives.","lang":"eng"}],"publication":"Proceedings of the 20th International Conference on Wirtschaftsinformatik (WI 2025)","keyword":["service innovation","ecosystem","innovation hubs","SMEs","public sector"],"type":"conference","department":[{"_id":"195"}],"date_created":"2025-09-16T13:44:53Z","date_updated":"2025-09-16T13:46:05Z","publication_status":"published","year":"2025","title":"Designing Digital Service Innovation Hubs: An Ecosystem Perspective on the Challenges and Requirements of SMEs and the Public Sector","author":[{"last_name":"Schäfer","first_name":"Jannika Marie","full_name":"Schäfer, Jannika Marie","id":"74374"},{"full_name":"Liebschner, Jonas","last_name":"Liebschner","first_name":"Jonas"},{"last_name":"Rajko","first_name":"Polina","full_name":"Rajko, Polina"},{"first_name":"Henrik","last_name":"Cohnen","full_name":"Cohnen, Henrik"},{"last_name":"Lugmair","first_name":"Nina","full_name":"Lugmair, Nina"},{"last_name":"Heinz","first_name":"Daniel","full_name":"Heinz, Daniel"}],"language":[{"iso":"eng"}],"project":[{"_id":"1250","name":"SHAPE : Gestaltung von Dienstleistungsentwicklungsprozessen und lnnovationspartnerschaften mit Unternehmen"}],"citation":{"ama":"Schäfer JM, Liebschner J, Rajko P, Cohnen H, Lugmair N, Heinz D. 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