@inproceedings{3461,
  author       = {{Beverungen, Daniel and Wittchen, Marion and Becker, Jörg}},
  booktitle    = {{Proceedings of the 19th European Conference on Information Systems}},
  location     = {{Helsinki, Finland}},
  title        = {{{Where are the participants? Including motivational aspects into theorizing and design in IS Research}}},
  year         = {{2011}},
}

@inproceedings{3462,
  author       = {{Hellingrath, Bernd and Becker, Jörg and Beverungen, Daniel and Böhle, Carsten and Räckers, Michael}},
  booktitle    = {{EMNet}},
  location     = {{Limassol, Zypern}},
  title        = {{{On the Coalescence of Supply Networks and Information Systems}}},
  year         = {{2011}},
}

@article{3502,
  author       = {{Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Müller, Oliver}},
  journal      = {{Enterprise Modelling and Information Systems Architectures}},
  number       = {{2}},
  pages        = {{54----69}},
  title        = {{{Pricing of Value Bundles: A Multi-Perspective Decision Support Approach}}},
  year         = {{2011}},
}

@inbook{5038,
  author       = {{Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver and Pöppelbuß, Jens}},
  booktitle    = {{Mit Dienstleistungen die Zukunft gestalten: Impulse aus Forschung und Praxis. Beiträge der 8. Dienstleistungstagung des BMBF}},
  editor       = {{Gatermann, Inken and Fleck, Myriam}},
  pages        = {{247----255}},
  title        = {{{Integrierte Informationslogistik in der hybriden Wertschöpfung}}},
  year         = {{2011}},
}

@inbook{5039,
  author       = {{Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Stein, Armin}},
  booktitle    = {{Implementing International Services: A tailorable method for market assessment, modularization, and process transfer}},
  editor       = {{Böhmann, T and Burr, W and Herrmann, T and Krcmar, H}},
  isbn         = {{978-3-8349-1577-1}},
  pages        = {{399----424}},
  title        = {{{Engineering, Sales, and Delivery of Modular Value Bundles --- A Framework for Configurative Modeling}}},
  year         = {{2011}},
}

@inproceedings{3463,
  author       = {{Backhaus, Klaus and Becker, Jörg and Beverungen, Daniel and Broeker, Ole and Knackstedt, Ralf and Nikula, Anna and Wilken, Robert}},
  booktitle    = {{40. Jahrestagung der Gesellschaft für Informatik}},
  location     = {{Leipzig, Germany}},
  title        = {{{Produktivitätsbenchmarking als Bestandteil eines integrierten Ansatzes zur Vermarktung hybrider Leistungsbündel}}},
  year         = {{2010}},
}

@inproceedings{3464,
  author       = {{Backhaus, Klaus and Becker, Jörg and Beverungen, Daniel and Frohs, Margarete and Müller, Oliver and Weddeling, Matthias}},
  booktitle    = {{European Conference on Information Systems}},
  location     = {{Pretoria, South Africa}},
  title        = {{{Incorporating Willingness-to-Pay Data into Online Recommendations for Value-Added Services}}},
  year         = {{2010}},
}

@inproceedings{3465,
  author       = {{Becker, Jörg and Beverungen, Daniel and Blinn, Nadine and Fellmann, Michael and Knackstedt, Ralf and Nüttgens, Markus and Thomas, Oliver}},
  booktitle    = {{Proceedings of the Multikonferenz Wirtschaftsinformatik}},
  location     = {{Göttingen, Germany}},
  title        = {{{Produktivitätsmanagement hybrider Leistungsbündel --- Auf dem Weg zu einer Produktivitätsmanagementsystematik für effiziente Wertschöpfungspartnerschaften}}},
  year         = {{2010}},
}

@inproceedings{3466,
  author       = {{Becker, Jörg and Beverungen, Daniel and Blinn, Nadine and Nüttgens, Markus}},
  booktitle    = {{XX. International RESER Conference}},
  location     = {{Gothenburg, Sweden}},
  title        = {{{Assumptions in Service Research --- A Multi-Theoretical Perspective on the Development of Standards for the Integration of Goods and Services}}},
  year         = {{2010}},
}

@inproceedings{3467,
  author       = {{Becker, Jörg and Beverungen, Daniel and Matzner, Martin and Müller, Oliver}},
  booktitle    = {{Proceedings of the IADIS Internatioal Conference e-Society 2010}},
  editor       = {{Kommers, Piet and Isaías, Pedro}},
  isbn         = {{978-972-8939-07-6}},
  location     = {{Porto, Portugal}},
  pages        = {{322----329}},
  title        = {{{Total Cost of Service Life --- Decision Support for Selecting and Orchestrating Services}}},
  year         = {{2010}},
}

@inproceedings{3468,
  author       = {{Becker, Jörg and Beverungen, Daniel and Matzner, Martin and Müller, Oliver}},
  booktitle    = {{Exploring Service Sciences}},
  editor       = {{Morin, Jean-Henry and Ralyté, Jolita and Snene, Mehdi}},
  pages        = {{282----288}},
  title        = {{{Total Costs of Service Life: The Need of Decision Support in Selecting, Comparing and Orchestrating Services}}},
  doi          = {{10.1007/978-3-642-14319-9_25}},
  year         = {{2010}},
}

@inproceedings{3469,
  author       = {{Beverungen, Daniel}},
  booktitle    = {{Proceedings of the 10th European Academy of Management Conference}},
  location     = {{Rome, Italy}},
  title        = {{{Implementing Value-Driven Service Management --- Towards an IT Artifact-Based Approach for Managing Customer Solutions}}},
  year         = {{2010}},
}

@article{3503,
  author       = {{Backhaus, Klaus and Becker, Jörg and Beverungen, Daniel and Frohs, Margarethe and Müller, Oliver and Weddeling, Matthias and Knackstedt, Ralf and Steiner, Michael}},
  journal      = {{Electronic Markets}},
  number       = {{2}},
  pages        = {{131----146}},
  title        = {{{Enabling Individualized Recommendations and Dynamic Pricing of Value-Added Services through Willingness-to-Pay Data}}},
  doi          = {{10.1007/s12525-010-0032-0}},
  year         = {{2010}},
}

@article{3504,
  author       = {{Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf}},
  journal      = {{Information Systems and e-Business Management (ISeB)}},
  number       = {{1}},
  pages        = {{12----32}},
  title        = {{{The Challenge of Conceptual Modeling for Product-Service Systems --- Status-quo and Perspectives for Reference Models and Modeling Languages}}},
  year         = {{2010}},
}

@article{3505,
  author       = {{Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Winkelmann, Axel}},
  journal      = {{Lecture Notes in Informatics}},
  number       = {{INFORMATIK 2010 --- Business Process and Service Science --- Proceedings of ISSS and BPSC}},
  pages        = {{63----79}},
  title        = {{{Fostering the Virtualization of Service Processes and Touch Points --- Identification and Documentation of E-Service Potential in Retail Networks}}},
  year         = {{2010}},
}

@inbook{5041,
  author       = {{Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Müller, Oliver and Müller, Steffen}},
  booktitle    = {{Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung und Internetisierung}},
  editor       = {{Becker, Jörg and Knackstedt, Ralf and Müller, Oliver and Winkelmann, Axel}},
  isbn         = {{978-3-642-11858-6}},
  pages        = {{161----174}},
  title        = {{{TCO-as-a-Service --- Servicebasierte Lebenszyklusrechnung für hybride Leistungsbündel}}},
  doi          = {{10.1007/978-3-642-11859-3_10}},
  year         = {{2010}},
}

@inbook{5059,
  author       = {{Beverungen, Daniel and Knackstedt, Ralf and Winkelmann, Axel}},
  booktitle    = {{Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung und Internetisierung}},
  editor       = {{Becker, Jörg and Knackstedt, Ralf and Müller, Oliver and Winkelmann, Axel}},
  isbn         = {{978-3-642-11858-6}},
  pages        = {{177----193}},
  title        = {{{E-Services im Handel --- Auffindung und Dokumentation von Potenzialen zur Digitalisierung von Dienstleistungen für Hersteller und Kunden}}},
  doi          = {{10.1007/978-3-642-11859-3_11}},
  year         = {{2010}},
}

@book{5070,
  author       = {{Weddeling, Matthias and Steiner, Michael and Müller, Oliver and Knackstedt, Ralf and Becker, Jörg and Backhaus, Klaus and Beverungen, Daniel and Frohs, Margarethe}},
  isbn         = {{9783642128295}},
  publisher    = {{Springer Berlin Heidelberg}},
  title        = {{{Vermarktung hybrider Leistungsbündel}}},
  doi          = {{10.1007/978-3-642-12830-1}},
  year         = {{2010}},
}

@techreport{5071,
  author       = {{Institut für Normung e.V., Deutsches}},
  title        = {{{PAS 1091: Schnittstellenspezifikationen zur Integration von Sach- und Dienstleistung.}}},
  year         = {{2010}},
}

@inproceedings{3473,
  author       = {{Becker, Jörg and Beverungen, Daniel and Blinn, Nadine and Knackstedt, Ralf and Nüttgens, Markus and Thomas, Oliver and Fellmann, Michael}},
  booktitle    = {{29th International RESER Conference}},
  location     = {{Budapest, Hungary}},
  title        = {{{Productivity management for customer solutions --- Towards a performance management system for efficient service value networks}}},
  year         = {{2009}},
}

