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Xie (Eds.), <i>Tagungsband Data driven X --- Turning Data into Value --- Band V</i> (pp. 2083--2094). 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Wolf, “Recombinant Service Systems Engineering,” <i>Business &#38; Information Systems Engineering</i>, vol. 60, no. 5, pp. 377–391, 2018, doi: <a href=\"https://doi.org/10.1007/s12599-018-0526-4\">10.1007/s12599-018-0526-4</a>.","short":"D. Beverungen, H. Lüttenberg, V. Wolf, Business &#38; Information Systems Engineering 60 (2018) 377–391.","chicago":"Beverungen, Daniel, Hedda Lüttenberg, and Verena Wolf. “Recombinant Service Systems Engineering.” <i>Business &#38; Information Systems Engineering</i> 60, no. 5 (2018): 377–91. <a href=\"https://doi.org/10.1007/s12599-018-0526-4\">https://doi.org/10.1007/s12599-018-0526-4</a>."},"project":[{"_id":"36","grant_number":"O2K14A22O","name":"Digivation: Digitale Prozessinnovationen durch datenbasierte Dienstleistungen "},{"name":"DIGIVATION: DIGIVATION - Dienstleistungsinnovationen durch Digitalisierung - Methoden, Potenziale und Transfer für Smart Services","_id":"1068","grant_number":"02K14A220"}],"quality_controlled":"1","status":"public","publisher":"SpringerNature","_id":"4516","page":"377-391","volume":60,"user_id":"59677","issue":"5","publication":"Business & Information Systems Engineering","abstract":[{"text":"Although many methods have been proposed for engineering service systems and customer solutions, most of these approaches give little consideration to recombinant service innovation. Recombinant innovation refers to reusing and integrating resources that were previously unconnected. In an age of networked products and data, we can expect that many service innovations will be based on adding, dissociating, and associating existing value propositions by accessing internal and external resources instead of designing them from scratch. The purpose of this paper is to identify if current service engineering approaches account for the mechanisms of recombinant innovation and to design a method for recombinant service systems engineering. In a conceptual analysis of 24 service engineering methods, the study identified that most methods (1) focus on designing value propositions instead of service systems, (2) view service independent of physical goods, (3) are either linear or iterative instead of agile, and (4) do not sufficiently address the mechanisms of recombinant innovation. The paper discusses how these deficiencies can be remedied and designs a revised service systems engineering approach that reorganizes service engineering processes according to four design principles. The method is demonstrated with the recombinant design of a service system for predictive maintenance of agricultural machines.","lang":"eng"}],"date_created":"2018-09-19T13:53:51Z","department":[{"_id":"526"}],"type":"journal_article","keyword":["Service engineering","Recombinant innovation","(Product-)service system","Design science research","New service development"],"publication_identifier":{"issn":["2363-7005","1867-0202"]},"author":[{"id":"59677","full_name":"Beverungen, Daniel","first_name":"Daniel","last_name":"Beverungen"},{"first_name":"Hedda","last_name":"Lüttenberg","full_name":"Lüttenberg, Hedda","id":"60612"},{"id":"23633","full_name":"Wolf, Verena","first_name":"Verena","last_name":"Wolf"}],"title":"Recombinant Service Systems Engineering","year":"2018","article_type":"original","intvolume":"        60","publication_status":"published","date_updated":"2024-04-18T12:57:19Z","language":[{"iso":"eng"}],"doi":"10.1007/s12599-018-0526-4"},{"place":"St.  Gallen","citation":{"chicago":"Beverungen, Daniel, Hedda Lüttenberg, and Verena Wolf. “Recombinant Service System Engineering.” In <i>Proceedings Der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017)</i>, edited by Jan Marco Leimeister and Walter Brenner, 136–50. St.  Gallen, 2017.","short":"D. Beverungen, H. Lüttenberg, V. Wolf, in: J.M. Leimeister, W. Brenner (Eds.), Proceedings Der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), St.  Gallen, 2017, pp. 136–150.","apa":"Beverungen, D., Lüttenberg, H., &#38; Wolf, V. (2017). Recombinant Service System Engineering. In J. M. Leimeister &#38; W. Brenner (Eds.), <i>Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017)</i> (pp. 136–150). St.  Gallen.","ieee":"D. Beverungen, H. Lüttenberg, and V. Wolf, “Recombinant Service System Engineering,” in <i>Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017)</i>, St. Gallen, Switzerland, 2017, pp. 136–150.","ama":"Beverungen D, Lüttenberg H, Wolf V. Recombinant Service System Engineering. In: Leimeister JM, Brenner W, eds. <i>Proceedings Der 13. 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Internationalen Tagung Wirtschaftsinformatik (WI 2017)","abstract":[{"text":"Although many methods have been proposed for engineering services and  customer  solutions,  most  of  these  approaches  give  little  consideration  to recombinant service innovation. In an age of smart products and \r\nsmart data, we can, however, expect that many of future service innovations need to be based on adding,  transferring,  dissociating,  and  associating  existing  value  propositions. The  purpose  of  this  paper  is  to  outline  what  properties  constitute  recombinant service innovation and to identify if current service engineering approaches fulfill \r\nthese   properties.   Based   on   a   conceptual   in-depth   analysis   of   24   service engineering  methods,  we  identify  that  most  methods  focus  on  designing  value propositions  instead  of service  systems,  view  service  independent  of  physical goods,  are  linear  or  iterative,  and  incompletely  address  the  mechanisms  of  recombinant innovation. We discuss how these deficiencies can be remedied and propose  a  first  conceptual  model  of  a  revised  se\r\nrvice  system  engineering approach.","lang":"eng"}],"language":[{"iso":"eng"}],"title":"Recombinant Service System Engineering","year":"2017","author":[{"id":"59677","full_name":"Beverungen, Daniel","last_name":"Beverungen","first_name":"Daniel"},{"id":"60612","full_name":"Lüttenberg, Hedda","last_name":"Lüttenberg","first_name":"Hedda"},{"full_name":"Wolf, Verena","last_name":"Wolf","first_name":"Verena","id":"23633"}],"date_updated":"2022-01-06T06:58:10Z"},{"_id":"3282","user_id":"21671","author":[{"full_name":"Klör, Benjamin","first_name":"Benjamin","last_name":"Klör"},{"full_name":"Monhof, Markus","first_name":"Markus","last_name":"Monhof"},{"last_name":"Bräuer","first_name":"Sebastian","full_name":"Bräuer, Sebastian"},{"id":"59677","full_name":"Beverungen, Daniel","last_name":"Beverungen","first_name":"Daniel"}],"conference":{"name":"19th IEEE Conference on Business Informatics (CBI 2017)","location":"Thessaloniki, Greece"},"status":"public","title":"Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype","year":"2017","date_updated":"2022-01-06T06:59:08Z","date_created":"2018-06-18T09:42:56Z","department":[{"_id":"526"}],"type":"conference","citation":{"ieee":"B. Klör, M. Monhof, S. Bräuer, and D. Beverungen, “Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype,” in <i>Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017)</i>, Thessaloniki, Greece, 2017.","apa":"Klör, B., Monhof, M., Bräuer, S., &#38; Beverungen, D. (2017). Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype. In <i>Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017)</i>. Thessaloniki, Greece.","chicago":"Klör, Benjamin, Markus Monhof, Sebastian Bräuer, and Daniel Beverungen. “Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype.” In <i>Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017)</i>, 2017.","short":"B. Klör, M. Monhof, S. Bräuer, D. Beverungen, in: Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017), 2017.","mla":"Klör, Benjamin, et al. “Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype.” <i>Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017)</i>, 2017.","bibtex":"@inproceedings{Klör_Monhof_Bräuer_Beverungen_2017, title={Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype}, booktitle={Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017)}, author={Klör, Benjamin and Monhof, Markus and Bräuer, Sebastian and Beverungen, Daniel}, year={2017} }","ama":"Klör B, Monhof M, Bräuer S, Beverungen D. Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype. In: <i>Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017)</i>. ; 2017."},"publication":"Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017)"},{"department":[{"_id":"526"}],"type":"journal_article","date_created":"2018-07-06T10:16:22Z","citation":{"ama":"Hendrik Betzing J, Beverungen D, Becker J, et al. Interaktive, digitale Einkaufserlebnisse in Innenstädten. <i>HMD Praxis der Wirtschaftsinformatik</i>. 2017;(5):659--671. doi:<a href=\"https://doi.org/10.1365/s40702-017-0343-0\">10.1365/s40702-017-0343-0</a>","short":"J. Hendrik Betzing, D. Beverungen, J. Becker, M. Matzner, G. Schmitz, C. Bartelheimer, C.I. Berendes, M. Braun, A. Gadeib, M. {von Hoffen}, C. Schallenberg, HMD Praxis Der Wirtschaftsinformatik (2017) 659--671.","chicago":"Hendrik Betzing, Jan, Daniel Beverungen, Jörg Becker, Martin Matzner, Gertrud Schmitz, Christian Bartelheimer, Carsten Ingo Berendes, et al. “Interaktive, Digitale Einkaufserlebnisse in Innenstädten.” <i>HMD Praxis Der Wirtschaftsinformatik</i>, no. 5 (2017): 659--671. <a href=\"https://doi.org/10.1365/s40702-017-0343-0\">https://doi.org/10.1365/s40702-017-0343-0</a>.","bibtex":"@article{Hendrik Betzing_Beverungen_Becker_Matzner_Schmitz_Bartelheimer_Berendes_Braun_Gadeib_Hoffen}_et al._2017, title={Interaktive, digitale Einkaufserlebnisse in Innenstädten}, DOI={<a href=\"https://doi.org/10.1365/s40702-017-0343-0\">10.1365/s40702-017-0343-0</a>}, number={5}, journal={HMD Praxis der Wirtschaftsinformatik}, author={Hendrik Betzing, Jan and Beverungen, Daniel and Becker, Jörg and Matzner, Martin and Schmitz, Gertrud and Bartelheimer, Christian and Berendes, Carsten Ingo and Braun, Marina and Gadeib, Andera and Hoffen}, Moritz {von and et al.}, year={2017}, pages={659--671} }","apa":"Hendrik Betzing, J., Beverungen, D., Becker, J., Matzner, M., Schmitz, G., Bartelheimer, C., … Schallenberg, C. (2017). Interaktive, digitale Einkaufserlebnisse in Innenstädten. <i>HMD Praxis Der Wirtschaftsinformatik</i>, (5), 659--671. <a href=\"https://doi.org/10.1365/s40702-017-0343-0\">https://doi.org/10.1365/s40702-017-0343-0</a>","mla":"Hendrik Betzing, Jan, et al. “Interaktive, Digitale Einkaufserlebnisse in Innenstädten.” <i>HMD Praxis Der Wirtschaftsinformatik</i>, no. 5, 2017, pp. 659--671, doi:<a href=\"https://doi.org/10.1365/s40702-017-0343-0\">10.1365/s40702-017-0343-0</a>.","ieee":"J. Hendrik Betzing <i>et al.</i>, “Interaktive, digitale Einkaufserlebnisse in Innenstädten,” <i>HMD Praxis der Wirtschaftsinformatik</i>, no. 5, pp. 659--671, 2017."},"publication":"HMD Praxis der Wirtschaftsinformatik","issue":"5","doi":"10.1365/s40702-017-0343-0","user_id":"21671","_id":"3487","page":"659--671","date_updated":"2022-01-06T06:59:18Z","author":[{"full_name":"Hendrik Betzing, Jan","last_name":"Hendrik Betzing","first_name":"Jan"},{"last_name":"Beverungen","first_name":"Daniel","full_name":"Beverungen, Daniel","id":"59677"},{"last_name":"Becker","first_name":"Jörg","full_name":"Becker, Jörg"},{"last_name":"Matzner","first_name":"Martin","full_name":"Matzner, Martin"},{"full_name":"Schmitz, Gertrud","last_name":"Schmitz","first_name":"Gertrud"},{"full_name":"Bartelheimer, Christian","first_name":"Christian","last_name":"Bartelheimer","id":"49160"},{"id":"53344","full_name":"Berendes, Carsten Ingo","first_name":"Carsten Ingo","last_name":"Berendes"},{"first_name":"Marina","last_name":"Braun","full_name":"Braun, Marina"},{"full_name":"Gadeib, Andera","last_name":"Gadeib","first_name":"Andera"},{"last_name":"Hoffen}","first_name":"Moritz {von","full_name":"Hoffen}, Moritz {von"},{"last_name":"Schallenberg","first_name":"Christian","full_name":"Schallenberg, Christian"}],"title":"Interaktive, digitale Einkaufserlebnisse in Innenstädten","year":"2017","status":"public"},{"publication":"Computer Science --- Research and Development","issue":"1-2","citation":{"chicago":"Beverungen, Daniel, Sebastian Bräuer, Florian Plenter, Benjamin Klör, and Markus Monhof. “Ensembles of Context and Form for Repurposing Electric Vehicle Batteries: An Exploratory Study.” <i>Computer Science --- Research and Development</i>, no. 1–2 (2017): 195--209. <a href=\"https://doi.org/10.1007/s00450-016-0306-7\">https://doi.org/10.1007/s00450-016-0306-7</a>.","short":"D. Beverungen, S. Bräuer, F. Plenter, B. Klör, M. Monhof, Computer Science --- Research and Development (2017) 195--209.","ieee":"D. Beverungen, S. Bräuer, F. Plenter, B. Klör, and M. Monhof, “Ensembles of Context and Form for Repurposing Electric Vehicle Batteries: An Exploratory Study,” <i>Computer Science --- Research and Development</i>, no. 1–2, pp. 195--209, 2017.","apa":"Beverungen, D., Bräuer, S., Plenter, F., Klör, B., &#38; Monhof, M. (2017). Ensembles of Context and Form for Repurposing Electric Vehicle Batteries: An Exploratory Study. <i>Computer Science --- Research and Development</i>, (1–2), 195--209. <a href=\"https://doi.org/10.1007/s00450-016-0306-7\">https://doi.org/10.1007/s00450-016-0306-7</a>","bibtex":"@article{Beverungen_Bräuer_Plenter_Klör_Monhof_2017, title={Ensembles of Context and Form for Repurposing Electric Vehicle Batteries: An Exploratory Study}, DOI={<a href=\"https://doi.org/10.1007/s00450-016-0306-7\">10.1007/s00450-016-0306-7</a>}, number={1–2}, journal={Computer Science --- Research and Development}, author={Beverungen, Daniel and Bräuer, Sebastian and Plenter, Florian and Klör, Benjamin and Monhof, Markus}, year={2017}, pages={195--209} }","ama":"Beverungen D, Bräuer S, Plenter F, Klör B, Monhof M. Ensembles of Context and Form for Repurposing Electric Vehicle Batteries: An Exploratory Study. <i>Computer Science --- Research and Development</i>. 2017;(1-2):195--209. doi:<a href=\"https://doi.org/10.1007/s00450-016-0306-7\">10.1007/s00450-016-0306-7</a>","mla":"Beverungen, Daniel, et al. “Ensembles of Context and Form for Repurposing Electric Vehicle Batteries: An Exploratory Study.” <i>Computer Science --- Research and Development</i>, no. 1–2, 2017, pp. 195--209, doi:<a href=\"https://doi.org/10.1007/s00450-016-0306-7\">10.1007/s00450-016-0306-7</a>."},"date_created":"2018-07-06T10:31:25Z","type":"journal_article","department":[{"_id":"526"}],"title":"Ensembles of Context and Form for Repurposing Electric Vehicle Batteries: An Exploratory Study","status":"public","year":"2017","author":[{"last_name":"Beverungen","first_name":"Daniel","full_name":"Beverungen, Daniel","id":"59677"},{"last_name":"Bräuer","first_name":"Sebastian","full_name":"Bräuer, Sebastian"},{"full_name":"Plenter, Florian","last_name":"Plenter","first_name":"Florian"},{"full_name":"Klör, Benjamin","last_name":"Klör","first_name":"Benjamin"},{"first_name":"Markus","last_name":"Monhof","full_name":"Monhof, Markus"}],"date_updated":"2022-01-06T06:59:18Z","page":"195--209","_id":"3488","user_id":"21671","doi":"10.1007/s00450-016-0306-7"},{"abstract":[{"lang":"eng","text":"Digital interactions among businesses and consumers through powerful information systems and omnipresent connected devices establish today’s networked society. In this light, Service Science continues to take root as a research discipline that focuses on the integration of (digital) resources by service providers and service customers for value co-creation in service systems. Rapid advances in information technology allow for designing novel information systems that enable entirely new configurations of service systems. In turn, Service Science also leaves its mark on the design, adoption, and use of information systems and technology. With this special issue, we compile a set of timely papers that investigate selected facets of the complex interplay between information technology, information systems, and Service Science to design innovative IT artifacts for smart service. This editorial opens this special issue by elaborating on our understanding of smart service.<br"}],"publication":"Information Systems and E-Business Management","citation":{"mla":"Beverungen, Daniel, et al. “Information Systems for Smart Services.” <i>Information Systems and E-Business Management</i>, 2017, pp. 781–787, doi:<a href=\"https://doi.org/10.1007/s10257-017-0365-8\">10.1007/s10257-017-0365-8</a>.","apa":"Beverungen, D., Matzner, M., &#38; Janiesch, C. (2017). Information systems for smart services. <i>Information Systems and E-Business Management</i>, 781–787. <a href=\"https://doi.org/10.1007/s10257-017-0365-8\">https://doi.org/10.1007/s10257-017-0365-8</a>","ieee":"D. Beverungen, M. Matzner, and C. Janiesch, “Information systems for smart services,” <i>Information Systems and E-Business Management</i>, pp. 781–787, 2017.","ama":"Beverungen D, Matzner M, Janiesch C. Information systems for smart services. <i>Information Systems and E-Business Management</i>. 2017:781–787. doi:<a href=\"https://doi.org/10.1007/s10257-017-0365-8\">10.1007/s10257-017-0365-8</a>","short":"D. Beverungen, M. Matzner, C. Janiesch, Information Systems and E-Business Management (2017) 781–787.","chicago":"Beverungen, Daniel, Martin Matzner, and Christian Janiesch. “Information Systems for Smart Services.” <i>Information Systems and E-Business Management</i>, 2017, 781–787. <a href=\"https://doi.org/10.1007/s10257-017-0365-8\">https://doi.org/10.1007/s10257-017-0365-8</a>.","bibtex":"@article{Beverungen_Matzner_Janiesch_2017, title={Information systems for smart services}, DOI={<a href=\"https://doi.org/10.1007/s10257-017-0365-8\">10.1007/s10257-017-0365-8</a>}, journal={Information Systems and E-Business Management}, author={Beverungen, Daniel and Matzner, Martin and Janiesch, Christian}, year={2017}, pages={781–787} }"},"type":"journal_article","keyword":["Information system","Smart service","Service system"],"department":[{"_id":"526"}],"date_created":"2018-07-06T10:34:55Z","date_updated":"2022-01-06T06:59:19Z","status":"public","title":"Information systems for smart services","year":"2017","author":[{"first_name":"Daniel","last_name":"Beverungen","full_name":"Beverungen, Daniel","id":"59677"},{"last_name":"Matzner","first_name":"Martin","full_name":"Matzner, Martin"},{"full_name":"Janiesch, Christian","first_name":"Christian","last_name":"Janiesch"}],"doi":"10.1007/s10257-017-0365-8","user_id":"21671","page":"781–787","_id":"3490"},{"publication":"European Journal of Information Systems (EJIS)","citation":{"ieee":"B. Klör, M. Monhof, D. Beverungen, and S. Bräuer, “Design and Evaluation of a Model-Driven Decision Support System for Repurposing Electric Vehicle Batteries,” <i>European Journal of Information Systems (EJIS)</i>, pp. 1--19, 2017.","mla":"Klör, B., et al. “Design and Evaluation of a Model-Driven Decision Support System for Repurposing Electric Vehicle Batteries.” <i>European Journal of Information Systems (EJIS)</i>, 2017, pp. 1--19, doi:<a href=\"https://doi.org/10.1057/s41303-017-0044-3\">10.1057/s41303-017-0044-3</a>.","apa":"Klör, B., Monhof, M., Beverungen, D., &#38; Bräuer, S. (2017). Design and Evaluation of a Model-Driven Decision Support System for Repurposing Electric Vehicle Batteries. <i>European Journal of Information Systems (EJIS)</i>, 1--19. <a href=\"https://doi.org/10.1057/s41303-017-0044-3\">https://doi.org/10.1057/s41303-017-0044-3</a>","bibtex":"@article{Klör_Monhof_Beverungen_Bräuer_2017, title={Design and Evaluation of a Model-Driven Decision Support System for Repurposing Electric Vehicle Batteries}, DOI={<a href=\"https://doi.org/10.1057/s41303-017-0044-3\">10.1057/s41303-017-0044-3</a>}, journal={European Journal of Information Systems (EJIS)}, author={Klör, B and Monhof, M and Beverungen, Daniel and Bräuer, S}, year={2017}, pages={1--19} }","ama":"Klör B, Monhof M, Beverungen D, Bräuer S. Design and Evaluation of a Model-Driven Decision Support System for Repurposing Electric Vehicle Batteries. <i>European Journal of Information Systems (EJIS)</i>. 2017:1--19. doi:<a href=\"https://doi.org/10.1057/s41303-017-0044-3\">10.1057/s41303-017-0044-3</a>","short":"B. Klör, M. Monhof, D. Beverungen, S. Bräuer, European Journal of Information Systems (EJIS) (2017) 1--19.","chicago":"Klör, B, M Monhof, Daniel Beverungen, and S Bräuer. “Design and Evaluation of a Model-Driven Decision Support System for Repurposing Electric Vehicle Batteries.” <i>European Journal of Information Systems (EJIS)</i>, 2017, 1--19. <a href=\"https://doi.org/10.1057/s41303-017-0044-3\">https://doi.org/10.1057/s41303-017-0044-3</a>."},"type":"journal_article","department":[{"_id":"526"}],"date_created":"2018-10-30T13:00:06Z","date_updated":"2022-01-06T07:01:34Z","year":"2017","title":"Design and Evaluation of a Model-Driven Decision Support System for Repurposing Electric Vehicle Batteries","status":"public","author":[{"first_name":"B","last_name":"Klör","full_name":"Klör, B"},{"full_name":"Monhof, M","last_name":"Monhof","first_name":"M"},{"id":"59677","full_name":"Beverungen, Daniel","first_name":"Daniel","last_name":"Beverungen"},{"full_name":"Bräuer, S","first_name":"S","last_name":"Bräuer"}],"user_id":"21671","doi":"10.1057/s41303-017-0044-3","page":"1--19","_id":"5019"},{"citation":{"mla":"Becker, Jörg, et al. “End-of-Life Solutions Für ECar-Batterien --- Entwicklung Hybrider Leistungsbündel Und Informationssysteme Zur Entscheidungsunterstützung (EOL-IS).” <i>Dienstleistungen Als Erfolgsfaktor Für Elektromobilität. Ergebnisse Aus Dem Förderschwerpunkt “Dienstleistungsinnovationen Für Elektromobilität,”</i> edited by Walter Ganz et al., 2017, pp. 24--29.","bibtex":"@inbook{Becker_Monhof_Beverungen_Bräuer_Klör_Plenter_2017, place={Stuttgart}, title={End-of-Life Solutions für eCar-Batterien --- Entwicklung hybrider Leistungsbündel und Informationssysteme zur Entscheidungsunterstützung (EOL-IS)}, booktitle={Dienstleistungen als Erfolgsfaktor für Elektromobilität. Ergebnisse aus dem Förderschwerpunkt “Dienstleistungsinnovationen für Elektromobilität”}, author={Becker, Jörg and Monhof, Markus and Beverungen, Daniel and Bräuer, Sebastian and Klör, Benjamin and Plenter, Florian}, editor={Ganz, Walter and Kampker, Achim and Satzger, GerhardEditors}, year={2017}, pages={24--29} }","ama":"Becker J, Monhof M, Beverungen D, Bräuer S, Klör B, Plenter F. End-of-Life Solutions für eCar-Batterien --- Entwicklung hybrider Leistungsbündel und Informationssysteme zur Entscheidungsunterstützung (EOL-IS). In: Ganz W, Kampker A, Satzger G, eds. <i>Dienstleistungen Als Erfolgsfaktor Für Elektromobilität. Ergebnisse Aus Dem Förderschwerpunkt “Dienstleistungsinnovationen Für Elektromobilität.”</i> Stuttgart; 2017:24--29.","ieee":"J. Becker, M. Monhof, D. Beverungen, S. Bräuer, B. Klör, and F. Plenter, “End-of-Life Solutions für eCar-Batterien --- Entwicklung hybrider Leistungsbündel und Informationssysteme zur Entscheidungsunterstützung (EOL-IS),” in <i>Dienstleistungen als Erfolgsfaktor für Elektromobilität. Ergebnisse aus dem Förderschwerpunkt “Dienstleistungsinnovationen für Elektromobilität,”</i> W. Ganz, A. Kampker, and G. Satzger, Eds. Stuttgart, 2017, pp. 24--29.","apa":"Becker, J., Monhof, M., Beverungen, D., Bräuer, S., Klör, B., &#38; Plenter, F. (2017). End-of-Life Solutions für eCar-Batterien --- Entwicklung hybrider Leistungsbündel und Informationssysteme zur Entscheidungsunterstützung (EOL-IS). In W. Ganz, A. Kampker, &#38; G. Satzger (Eds.), <i>Dienstleistungen als Erfolgsfaktor für Elektromobilität. Ergebnisse aus dem Förderschwerpunkt “Dienstleistungsinnovationen für Elektromobilität”</i> (pp. 24--29). Stuttgart.","short":"J. Becker, M. Monhof, D. Beverungen, S. Bräuer, B. Klör, F. Plenter, in: W. Ganz, A. Kampker, G. Satzger (Eds.), Dienstleistungen Als Erfolgsfaktor Für Elektromobilität. Ergebnisse Aus Dem Förderschwerpunkt “Dienstleistungsinnovationen Für Elektromobilität,” Stuttgart, 2017, pp. 24--29.","chicago":"Becker, Jörg, Markus Monhof, Daniel Beverungen, Sebastian Bräuer, Benjamin Klör, and Florian Plenter. “End-of-Life Solutions Für ECar-Batterien --- Entwicklung Hybrider Leistungsbündel Und Informationssysteme Zur Entscheidungsunterstützung (EOL-IS).” In <i>Dienstleistungen Als Erfolgsfaktor Für Elektromobilität. Ergebnisse Aus Dem Förderschwerpunkt “Dienstleistungsinnovationen Für Elektromobilität,”</i> edited by Walter Ganz, Achim Kampker, and Gerhard Satzger, 24--29. Stuttgart, 2017."},"publication":"Dienstleistungen als Erfolgsfaktor für Elektromobilität. Ergebnisse aus dem Förderschwerpunkt “Dienstleistungsinnovationen für Elektromobilität”","place":"Stuttgart","date_created":"2018-10-30T13:30:02Z","department":[{"_id":"526"}],"type":"book_chapter","author":[{"full_name":"Becker, Jörg","first_name":"Jörg","last_name":"Becker"},{"first_name":"Markus","last_name":"Monhof","full_name":"Monhof, Markus"},{"id":"59677","first_name":"Daniel","last_name":"Beverungen","full_name":"Beverungen, Daniel"},{"last_name":"Bräuer","first_name":"Sebastian","full_name":"Bräuer, Sebastian"},{"full_name":"Klör, Benjamin","last_name":"Klör","first_name":"Benjamin"},{"full_name":"Plenter, Florian","last_name":"Plenter","first_name":"Florian"}],"publication_identifier":{"isbn":["978-3-8396-1212-5"]},"status":"public","year":"2017","title":"End-of-Life Solutions für eCar-Batterien --- Entwicklung hybrider Leistungsbündel und Informationssysteme zur Entscheidungsunterstützung (EOL-IS)","date_updated":"2022-01-06T07:01:35Z","_id":"5028","page":"24--29","editor":[{"full_name":"Ganz, Walter","last_name":"Ganz","first_name":"Walter"},{"last_name":"Kampker","first_name":"Achim","full_name":"Kampker, Achim"},{"first_name":"Gerhard","last_name":"Satzger","full_name":"Satzger, Gerhard"}],"user_id":"21671"},{"date_created":"2018-10-30T14:41:13Z","place":"München","department":[{"_id":"526"}],"type":"book_chapter","citation":{"short":"D. Beverungen, M. Matzner, in: S. Roth, H. Corsten (Eds.), Handbuch Dienstleistungsmanagement, Verlag Franz Vahlen, München, 2017, p. S. 519–536.","chicago":"Beverungen, Daniel, and Martin  Matzner. “Informationsmodellierung in Dienstleistungssystemen.” In <i>Handbuch Dienstleistungsmanagement</i>, edited by Stefan  Roth and Hans Corsten, S. 519–536. München: Verlag Franz Vahlen, 2017.","ieee":"D. Beverungen and M. Matzner, “Informationsmodellierung in Dienstleistungssystemen,” in <i>Handbuch Dienstleistungsmanagement</i>, S. Roth and H. Corsten, Eds. München: Verlag Franz Vahlen, 2017, p. S. 519–536.","apa":"Beverungen, D., &#38; Matzner, M. (2017). Informationsmodellierung in Dienstleistungssystemen. In S. Roth &#38; H. Corsten (Eds.), <i>Handbuch Dienstleistungsmanagement</i> (p. S. 519–536). München: Verlag Franz Vahlen.","bibtex":"@inbook{Beverungen_Matzner_2017, place={München}, title={Informationsmodellierung in Dienstleistungssystemen}, booktitle={Handbuch Dienstleistungsmanagement}, publisher={Verlag Franz Vahlen}, author={Beverungen, Daniel and Matzner, Martin }, editor={Roth, Stefan  and Corsten, HansEditors}, year={2017}, pages={S. 519–536} }","ama":"Beverungen D, Matzner M. Informationsmodellierung in Dienstleistungssystemen. In: Roth S, Corsten H, eds. <i>Handbuch Dienstleistungsmanagement</i>. München: Verlag Franz Vahlen; 2017:S. 519–536.","mla":"Beverungen, Daniel, and Martin Matzner. “Informationsmodellierung in Dienstleistungssystemen.” <i>Handbuch Dienstleistungsmanagement</i>, edited by Stefan  Roth and Hans Corsten, Verlag Franz Vahlen, 2017, p. S. 519–536."},"publication":"Handbuch Dienstleistungsmanagement","publisher":"Verlag Franz Vahlen","_id":"5076","page":"S. 519–536","editor":[{"last_name":"Roth","first_name":"Stefan ","full_name":"Roth, Stefan "},{"last_name":"Corsten","first_name":"Hans","full_name":"Corsten, Hans"}],"user_id":"21671","publication_identifier":{"unknown":["978-3-8006-5242-6"]},"author":[{"id":"59677","full_name":"Beverungen, Daniel","first_name":"Daniel","last_name":"Beverungen"},{"full_name":"Matzner, Martin ","last_name":"Matzner","first_name":"Martin "}],"year":"2017","status":"public","title":"Informationsmodellierung in Dienstleistungssystemen","date_updated":"2022-01-06T07:01:37Z"},{"doi":"10.1007/s12525-017-0270-5","user_id":"21671","language":[{"iso":"eng"}],"_id":"17158","page":"7-18","date_updated":"2022-01-06T06:53:05Z","publication_status":"published","publication_identifier":{"issn":["1019-6781","1422-8890"]},"author":[{"id":"59677","last_name":"Beverungen","first_name":"Daniel","full_name":"Beverungen, Daniel"},{"full_name":"Müller, Oliver","first_name":"Oliver","last_name":"Müller","id":"72849"},{"first_name":"Martin","last_name":"Matzner","full_name":"Matzner, Martin"},{"full_name":"Mendling, Jan","first_name":"Jan","last_name":"Mendling"},{"full_name":"vom Brocke, Jan","first_name":"Jan","last_name":"vom Brocke"}],"title":"Conceptualizing smart service systems","year":"2017","status":"public","department":[{"_id":"526"}],"type":"journal_article","date_created":"2020-06-24T10:49:48Z","citation":{"mla":"Beverungen, Daniel, et al. “Conceptualizing Smart Service Systems.” <i>Electronic Markets</i>, 2017, pp. 7–18, doi:<a href=\"https://doi.org/10.1007/s12525-017-0270-5\">10.1007/s12525-017-0270-5</a>.","bibtex":"@article{Beverungen_Müller_Matzner_Mendling_vom Brocke_2017, title={Conceptualizing smart service systems}, DOI={<a href=\"https://doi.org/10.1007/s12525-017-0270-5\">10.1007/s12525-017-0270-5</a>}, journal={Electronic Markets}, author={Beverungen, Daniel and Müller, Oliver and Matzner, Martin and Mendling, Jan and vom Brocke, Jan}, year={2017}, pages={7–18} }","ama":"Beverungen D, Müller O, Matzner M, Mendling J, vom Brocke J. Conceptualizing smart service systems. <i>Electronic Markets</i>. 2017:7-18. doi:<a href=\"https://doi.org/10.1007/s12525-017-0270-5\">10.1007/s12525-017-0270-5</a>","ieee":"D. Beverungen, O. Müller, M. Matzner, J. Mendling, and J. vom Brocke, “Conceptualizing smart service systems,” <i>Electronic Markets</i>, pp. 7–18, 2017.","apa":"Beverungen, D., Müller, O., Matzner, M., Mendling, J., &#38; vom Brocke, J. (2017). Conceptualizing smart service systems. <i>Electronic Markets</i>, 7–18. <a href=\"https://doi.org/10.1007/s12525-017-0270-5\">https://doi.org/10.1007/s12525-017-0270-5</a>","chicago":"Beverungen, Daniel, Oliver Müller, Martin Matzner, Jan Mendling, and Jan vom Brocke. “Conceptualizing Smart Service Systems.” <i>Electronic Markets</i>, 2017, 7–18. <a href=\"https://doi.org/10.1007/s12525-017-0270-5\">https://doi.org/10.1007/s12525-017-0270-5</a>.","short":"D. Beverungen, O. Müller, M. Matzner, J. Mendling, J. vom Brocke, Electronic Markets (2017) 7–18."},"publication":"Electronic Markets"},{"quality_controlled":"1","citation":{"chicago":"Barann, Benjamin, Daniel Beverungen, and Oliver Müller. “An Open-Data Approach for Quantifying the Potential of Taxi Ridesharing.” <i>Decision Support Systems</i> 99, no. July 2017 (2017): 86–95. <a href=\"https://doi.org/10.1016/j.dss.2017.05.008\">https://doi.org/10.1016/j.dss.2017.05.008</a>.","short":"B. Barann, D. Beverungen, O. Müller, Decision Support Systems 99 (2017) 86–95.","ieee":"B. Barann, D. Beverungen, and O. Müller, “An open-data approach for quantifying the potential of taxi ridesharing,” <i>Decision Support Systems</i>, vol. 99, no. July 2017, pp. 86–95, 2017, doi: <a href=\"https://doi.org/10.1016/j.dss.2017.05.008\">10.1016/j.dss.2017.05.008</a>.","apa":"Barann, B., Beverungen, D., &#38; Müller, O. (2017). An open-data approach for quantifying the potential of taxi ridesharing. <i>Decision Support Systems</i>, <i>99</i>(July 2017), 86–95. <a href=\"https://doi.org/10.1016/j.dss.2017.05.008\">https://doi.org/10.1016/j.dss.2017.05.008</a>","bibtex":"@article{Barann_Beverungen_Müller_2017, title={An open-data approach for quantifying the potential of taxi ridesharing}, volume={99}, DOI={<a href=\"https://doi.org/10.1016/j.dss.2017.05.008\">10.1016/j.dss.2017.05.008</a>}, number={July 2017}, journal={Decision Support Systems}, publisher={Elsevier}, author={Barann, Benjamin and Beverungen, Daniel and Müller, Oliver}, year={2017}, pages={86–95} }","ama":"Barann B, Beverungen D, Müller O. An open-data approach for quantifying the potential of taxi ridesharing. <i>Decision Support Systems</i>. 2017;99(July 2017):86-95. doi:<a href=\"https://doi.org/10.1016/j.dss.2017.05.008\">10.1016/j.dss.2017.05.008</a>","mla":"Barann, Benjamin, et al. “An Open-Data Approach for Quantifying the Potential of Taxi Ridesharing.” <i>Decision Support Systems</i>, vol. 99, no. July 2017, Elsevier, 2017, pp. 86–95, doi:<a href=\"https://doi.org/10.1016/j.dss.2017.05.008\">10.1016/j.dss.2017.05.008</a>."},"status":"public","volume":99,"user_id":"59677","publisher":"Elsevier","_id":"2856","page":"86-95","abstract":[{"lang":"eng","text":"Taxi ridesharing1 (TRS) is an advanced form of urban transportation that matches separate ride requests with similar spatio-temporal characteristics to a jointly used taxi. As collaborative consumption, TRS saves customers money, enables taxi companies to economize use of their resources, and lowers greenhouse gas emissions. We develop a one-to-one TRS approach that matches rides with similar start and end points. We evaluate our approach by analyzing an open dataset of > 5 million taxi trajectories in New York City. Our empirical analysis reveals that the proposed approach matches up to 48.34% of all taxi rides, saving 2,892,036 km of travel distance, 231,362.89 l of gas, and 532,134.64 kg of CO2 emissions per week. Compared to many-to-many TRS approaches, our approach is competitive, simpler to implement and operate, and poses less rigid assumptions on data availability and customer acceptance."}],"publication":"Decision Support Systems","issue":"July 2017","department":[{"_id":"526"}],"type":"journal_article","keyword":["Taxi ridesharing Collaborative consumption Transportation Open data Sustainability Shared mobility"],"date_created":"2018-05-24T08:48:58Z","article_type":"original","intvolume":"        99","publication_status":"published","date_updated":"2024-04-18T12:59:57Z","author":[{"last_name":"Barann","first_name":"Benjamin","full_name":"Barann, Benjamin"},{"full_name":"Beverungen, Daniel","first_name":"Daniel","last_name":"Beverungen","id":"59677"},{"id":"72849","first_name":"Oliver","last_name":"Müller","full_name":"Müller, Oliver"}],"year":"2017","title":"An open-data approach for quantifying the potential of taxi ridesharing","doi":"10.1016/j.dss.2017.05.008","language":[{"iso":"eng"}]},{"user_id":"21671","_id":"3283","date_updated":"2022-01-06T06:59:08Z","status":"public","year":"2016","title":"Residential Energy Storage from Repurposed Electric Vehicle Batteries — Market Overview and Development of a Service-Centered Business Model","conference":{"location":"Paris, France","name":"IEEE Conference on Business Informatics (CBI 2016)"},"author":[{"first_name":"sebastian","last_name":"Bräuer","full_name":"Bräuer, sebastian"},{"last_name":"Monhof","first_name":"Markus ","full_name":"Monhof, Markus "},{"full_name":"Klör, Benjamin","first_name":"Benjamin","last_name":"Klör"},{"full_name":"Beverungen, Daniel","first_name":"Daniel","last_name":"Beverungen","id":"59677"}],"type":"conference","department":[{"_id":"526"}],"place":"Paris, France","date_created":"2018-06-18T09:52:00Z","publication":"Proceedings of the IEEE Conference on Business Informatics (CBI 2016)","citation":{"mla":"Bräuer, sebastian, et al. “Residential Energy Storage from Repurposed Electric Vehicle Batteries — Market Overview and Development of a Service-Centered Business Model.” <i>Proceedings of the IEEE Conference on Business Informatics (CBI 2016)</i>, 2016.","ama":"Bräuer  sebastian, Monhof M, Klör B, Beverungen D. Residential Energy Storage from Repurposed Electric Vehicle Batteries — Market Overview and Development of a Service-Centered Business Model. In: <i>Proceedings of the IEEE Conference on Business Informatics (CBI 2016)</i>. Paris, France; 2016.","bibtex":"@inproceedings{Bräuer_Monhof_Klör_Beverungen_2016, place={Paris, France}, title={Residential Energy Storage from Repurposed Electric Vehicle Batteries — Market Overview and Development of a Service-Centered Business Model}, booktitle={Proceedings of the IEEE Conference on Business Informatics (CBI 2016)}, author={Bräuer, sebastian and Monhof, Markus  and Klör, Benjamin and Beverungen, Daniel}, year={2016} }","apa":"Bräuer,  sebastian, Monhof, M., Klör, B., &#38; Beverungen, D. (2016). Residential Energy Storage from Repurposed Electric Vehicle Batteries — Market Overview and Development of a Service-Centered Business Model. In <i>Proceedings of the IEEE Conference on Business Informatics (CBI 2016)</i>. Paris, France.","ieee":"sebastian Bräuer, M. Monhof, B. Klör, and D. Beverungen, “Residential Energy Storage from Repurposed Electric Vehicle Batteries — Market Overview and Development of a Service-Centered Business Model,” in <i>Proceedings of the IEEE Conference on Business Informatics (CBI 2016)</i>, Paris, France, 2016.","short":"sebastian Bräuer, M. Monhof, B. Klör, D. Beverungen, in: Proceedings of the IEEE Conference on Business Informatics (CBI 2016), Paris, France, 2016.","chicago":"Bräuer, sebastian, Markus  Monhof, Benjamin Klör, and Daniel Beverungen. “Residential Energy Storage from Repurposed Electric Vehicle Batteries — Market Overview and Development of a Service-Centered Business Model.” In <i>Proceedings of the IEEE Conference on Business Informatics (CBI 2016)</i>. Paris, France, 2016."}},{"_id":"3284","user_id":"21671","year":"2015","title":"Will They Die Another Day? A Decision Support Perspective on Reusing Electric Vehicle Batteries","status":"public","conference":{"name":"ECIS 2015","location":"Münster"},"author":[{"last_name":"Beverungen","first_name":"Daniel","full_name":"Beverungen, Daniel"},{"first_name":"Benjamin","last_name":"Klör","full_name":"Klör, Benjamin"},{"full_name":"Bräuer, Sebastian","last_name":"Bräuer","first_name":"Sebastian"},{"last_name":"Monhof","first_name":"Markus ","full_name":"Monhof, Markus "}],"date_updated":"2022-01-06T06:59:08Z","place":"Münster","date_created":"2018-06-18T09:57:37Z","type":"conference","department":[{"_id":"526"}],"publication":"Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015)","citation":{"mla":"Beverungen, Daniel, et al. “Will They Die Another Day? A Decision Support Perspective on Reusing Electric Vehicle Batteries.” <i>Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015)</i>, 2015.","ama":"Beverungen D, Klör B, Bräuer S, Monhof M. Will They Die Another Day? A Decision Support Perspective on Reusing Electric Vehicle Batteries. In: <i>Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015)</i>. Münster; 2015.","bibtex":"@inproceedings{Beverungen_Klör_Bräuer_Monhof_2015, place={Münster}, title={Will They Die Another Day? A Decision Support Perspective on Reusing Electric Vehicle Batteries}, booktitle={Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015)}, author={Beverungen, Daniel and Klör, Benjamin and Bräuer, Sebastian and Monhof, Markus }, year={2015} }","apa":"Beverungen, D., Klör, B., Bräuer, S., &#38; Monhof, M. (2015). Will They Die Another Day? A Decision Support Perspective on Reusing Electric Vehicle Batteries. In <i>Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015)</i>. Münster.","ieee":"D. Beverungen, B. Klör, S. Bräuer, and M. Monhof, “Will They Die Another Day? A Decision Support Perspective on Reusing Electric Vehicle Batteries,” in <i>Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015)</i>, Münster, 2015.","chicago":"Beverungen, Daniel, Benjamin Klör, Sebastian Bräuer, and Markus  Monhof. “Will They Die Another Day? A Decision Support Perspective on Reusing Electric Vehicle Batteries.” In <i>Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015)</i>. Münster, 2015.","short":"D. Beverungen, B. Klör, S. Bräuer, M. Monhof, in: Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015), Münster, 2015."},"extern":"1"},{"status":"public","year":"2015","title":"A Market for Trading Used Electric Vehicle Batteries — Theoretical Foundations and Information Systems","conference":{"name":"ECIS 2015","location":"Münster"},"author":[{"last_name":"Klör","first_name":"Benjamin","full_name":"Klör, Benjamin"},{"last_name":"Beverungen","first_name":"Daniel","full_name":"Beverungen, Daniel","id":"59677"},{"last_name":"Bräuer","first_name":"Sebastian ","full_name":"Bräuer, Sebastian "},{"last_name":"Plenter","first_name":"Florian","full_name":"Plenter, Florian"},{"first_name":"Markus","last_name":"Monhof","full_name":"Monhof, Markus"}],"date_updated":"2022-01-06T06:59:08Z","_id":"3285","user_id":"21671","publication":"Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015)","citation":{"chicago":"Klör, Benjamin, Daniel Beverungen, Sebastian  Bräuer, Florian Plenter, and Markus Monhof. “A Market for Trading Used Electric Vehicle Batteries — Theoretical Foundations and Information Systems.” In <i>Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015)</i>. Münster, 2015.","short":"B. Klör, D. Beverungen, S. Bräuer, F. Plenter, M. Monhof, in: Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015), Münster, 2015.","apa":"Klör, B., Beverungen, D., Bräuer, S., Plenter, F., &#38; Monhof, M. (2015). A Market for Trading Used Electric Vehicle Batteries — Theoretical Foundations and Information Systems. In <i>Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015)</i>. Münster.","ieee":"B. Klör, D. Beverungen, S. Bräuer, F. Plenter, and M. Monhof, “A Market for Trading Used Electric Vehicle Batteries — Theoretical Foundations and Information Systems,” in <i>Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015)</i>, Münster, 2015.","ama":"Klör B, Beverungen D, Bräuer S, Plenter F, Monhof M. A Market for Trading Used Electric Vehicle Batteries — Theoretical Foundations and Information Systems. In: <i>Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015)</i>. Münster; 2015.","bibtex":"@inproceedings{Klör_Beverungen_Bräuer_Plenter_Monhof_2015, place={Münster}, title={A Market for Trading Used Electric Vehicle Batteries — Theoretical Foundations and Information Systems}, booktitle={Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015)}, author={Klör, Benjamin and Beverungen, Daniel and Bräuer, Sebastian  and Plenter, Florian and Monhof, Markus}, year={2015} }","mla":"Klör, Benjamin, et al. “A Market for Trading Used Electric Vehicle Batteries — Theoretical Foundations and Information Systems.” <i>Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015)</i>, 2015."},"extern":"1","place":"Münster","date_created":"2018-06-18T10:03:49Z","type":"conference","department":[{"_id":"526"}]}]
