TY - CONF AU - Bartelheimer, Christian AU - Hendrik Betzing, Jan AU - Berendes, Ingo AU - Beverungen, Daniel ID - 3279 T2 - Proceedings of the 26th European Conference on Information Systems TI - Designing Multi-sided Community Platforms for Local High Street Retail ER - TY - CONF AU - Hendrik Betzing, Jan AU - Beverungen, Daniel AU - Becker, Jörg ED - Drews, Paul ED - Funk, Burkhardt ED - Niemeyer, Peter ED - Xie, Lin ID - 3280 T2 - Tagungsband Data driven X --- Turning Data into Value --- Band V TI - Design Principles for Co-Creating Digital Customer Experience in High Street Retail ER - TY - JOUR AU - Beverungen, Daniel AU - Lüttenberg, Hedda AU - Wolf, Verena ID - 4516 IS - 5 JF - Business & Information Systems Engineering SN - 2363-7005 TI - Recombinant Service Systems Engineering VL - 60 ER - TY - CHAP AU - Lüttenberg, Hedda AU - Wolf, Verena AU - Beverungen, Daniel ID - 4519 SN - 9783658209049 T2 - Service Engineering TI - Service (Systems) Engineering für die Produktion ER - TY - CONF AU - Ingo Berendes, C. AU - Bartelheimer, Christian AU - Hendrik Betzing, Jan AU - Beverungen, Daniel ID - 4766 T2 - Proceedings of the 39th International Conference on Information Systems TI - Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language ER - TY - GEN AU - Beverungen, Daniel AU - Wolf, Verena AU - Bartelheimer, Christian ID - 9687 T2 - Service Business Development. spot.on marketing - Der Newsletter für Marketing und Business Development TI - Dienstleistungssysteme erfolgreich digital transformieren ER - TY - CONF AU - Gernreich, Chris AU - Wolf, Verena AU - Bartelheimer, Christian AU - Prinz, Christopher ID - 9709 T2 - Proceedings of the 39th International Conference on Information Systems TI - The Impact of Process Automation on Manufacturers’ Long-Term Knowledge ER - TY - CHAP AU - Beverungen, Daniel AU - Wolf, Verena AU - Bartelheimer, Christian ID - 5073 SN - 9783658224233 T2 - Service Business Development TI - Digitale Transformation von Dienstleistungssystemen ER - TY - JOUR AB - Taxi ridesharing1 (TRS) is an advanced form of urban transportation that matches separate ride requests with similar spatio-temporal characteristics to a jointly used taxi. As collaborative consumption, TRS saves customers money, enables taxi companies to economize use of their resources, and lowers greenhouse gas emissions. We develop a one-to-one TRS approach that matches rides with similar start and end points. We evaluate our approach by analyzing an open dataset of > 5 million taxi trajectories in New York City. Our empirical analysis reveals that the proposed approach matches up to 48.34% of all taxi rides, saving 2,892,036 km of travel distance, 231,362.89 l of gas, and 532,134.64 kg of CO2 emissions per week. Compared to many-to-many TRS approaches, our approach is competitive, simpler to implement and operate, and poses less rigid assumptions on data availability and customer acceptance. AU - Barann, Benjamin AU - Beverungen, Daniel AU - Müller, Oliver ID - 2856 JF - Decision Support Systems KW - Taxi ridesharing Collaborative consumption Transportation Open data Sustainability Shared mobility TI - An open-data approach for quantifying the potential of taxi ridesharing ER - TY - CONF AB - Although many methods have been proposed for engineering services and customer solutions, most of these approaches give little consideration to recombinant service innovation. In an age of smart products and smart data, we can, however, expect that many of future service innovations need to be based on adding, transferring, dissociating, and associating existing value propositions. The purpose of this paper is to outline what properties constitute recombinant service innovation and to identify if current service engineering approaches fulfill these properties. Based on a conceptual in-depth analysis of 24 service engineering methods, we identify that most methods focus on designing value propositions instead of service systems, view service independent of physical goods, are linear or iterative, and incompletely address the mechanisms of recombinant innovation. We discuss how these deficiencies can be remedied and propose a first conceptual model of a revised se rvice system engineering approach. AU - Beverungen, Daniel AU - Lüttenberg, Hedda AU - Wolf, Verena ED - Leimeister, Jan Marco ED - Brenner, Walter ID - 2860 KW - Service engineering KW - recombinant innovation KW - (product - )service system KW - literature analysis KW - new service development T2 - Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017) TI - Recombinant Service System Engineering ER - TY - CONF AU - Klör, Benjamin AU - Monhof, Markus AU - Bräuer, Sebastian AU - Beverungen, Daniel ID - 3282 T2 - Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017) TI - Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype ER - TY - JOUR AU - Hendrik Betzing, Jan AU - Beverungen, Daniel AU - Becker, Jörg AU - Matzner, Martin AU - Schmitz, Gertrud AU - Bartelheimer, Christian AU - Berendes, Carsten Ingo AU - Braun, Marina AU - Gadeib, Andera AU - Hoffen}, Moritz {von AU - Schallenberg, Christian ID - 3487 IS - 5 JF - HMD Praxis der Wirtschaftsinformatik TI - Interaktive, digitale Einkaufserlebnisse in Innenstädten ER - TY - JOUR AU - Beverungen, Daniel AU - Bräuer, Sebastian AU - Plenter, Florian AU - Klör, Benjamin AU - Monhof, Markus ID - 3488 IS - 1-2 JF - Computer Science --- Research and Development TI - Ensembles of Context and Form for Repurposing Electric Vehicle Batteries: An Exploratory Study ER - TY - JOUR AB - Digital interactions among businesses and consumers through powerful information systems and omnipresent connected devices establish today’s networked society. In this light, Service Science continues to take root as a research discipline that focuses on the integration of (digital) resources by service providers and service customers for value co-creation in service systems. Rapid advances in information technology allow for designing novel information systems that enable entirely new configurations of service systems. In turn, Service Science also leaves its mark on the design, adoption, and use of information systems and technology. With this special issue, we compile a set of timely papers that investigate selected facets of the complex interplay between information technology, information systems, and Service Science to design innovative IT artifacts for smart service. This editorial opens this special issue by elaborating on our understanding of smart service.