---
_id: '3467'
author:
- first_name: Jörg
full_name: Becker, Jörg
last_name: Becker
- first_name: Daniel
full_name: Beverungen, Daniel
id: '59677'
last_name: Beverungen
- first_name: Martin
full_name: Matzner, Martin
last_name: Matzner
- first_name: Oliver
full_name: Müller, Oliver
id: '72849'
last_name: Müller
citation:
ama: 'Becker J, Beverungen D, Matzner M, Müller O. Total Cost of Service Life ---
Decision Support for Selecting and Orchestrating Services. In: Kommers P, Isaías
P, eds. Proceedings of the IADIS Internatioal Conference E-Society 2010.
Porto, Portugal; 2010:322--329.'
apa: Becker, J., Beverungen, D., Matzner, M., & Müller, O. (2010). Total Cost
of Service Life --- Decision Support for Selecting and Orchestrating Services.
In P. Kommers & P. Isaías (Eds.), Proceedings of the IADIS Internatioal
Conference e-Society 2010 (pp. 322--329). Porto, Portugal.
bibtex: '@inproceedings{Becker_Beverungen_Matzner_Müller_2010, place={Porto, Portugal},
title={Total Cost of Service Life --- Decision Support for Selecting and Orchestrating
Services}, booktitle={Proceedings of the IADIS Internatioal Conference e-Society
2010}, author={Becker, Jörg and Beverungen, Daniel and Matzner, Martin and Müller,
Oliver}, editor={Kommers, Piet and Isaías, PedroEditors}, year={2010}, pages={322--329}
}'
chicago: Becker, Jörg, Daniel Beverungen, Martin Matzner, and Oliver Müller. “Total
Cost of Service Life --- Decision Support for Selecting and Orchestrating Services.”
In Proceedings of the IADIS Internatioal Conference E-Society 2010, edited
by Piet Kommers and Pedro Isaías, 322--329. Porto, Portugal, 2010.
ieee: J. Becker, D. Beverungen, M. Matzner, and O. Müller, “Total Cost of Service
Life --- Decision Support for Selecting and Orchestrating Services,” in Proceedings
of the IADIS Internatioal Conference e-Society 2010, Porto, Portugal, 2010,
pp. 322--329.
mla: Becker, Jörg, et al. “Total Cost of Service Life --- Decision Support for Selecting
and Orchestrating Services.” Proceedings of the IADIS Internatioal Conference
E-Society 2010, edited by Piet Kommers and Pedro Isaías, 2010, pp. 322--329.
short: 'J. Becker, D. Beverungen, M. Matzner, O. Müller, in: P. Kommers, P. Isaías
(Eds.), Proceedings of the IADIS Internatioal Conference E-Society 2010, Porto,
Portugal, 2010, pp. 322--329.'
conference:
location: Porto, Portugal
name: IADIS International Conference e-Society 2010
date_created: 2018-07-05T13:34:12Z
date_updated: 2022-01-06T06:59:18Z
department:
- _id: '526'
editor:
- first_name: Piet
full_name: Kommers, Piet
last_name: Kommers
- first_name: Pedro
full_name: Isaías, Pedro
last_name: Isaías
extern: '1'
language:
- iso: eng
main_file_link:
- url: https://link.springer.com/chapter/10.1007/978-3-642-14319-9_25
page: 322--329
place: Porto, Portugal
publication: Proceedings of the IADIS Internatioal Conference e-Society 2010
publication_identifier:
isbn:
- 978-972-8939-07-6
status: public
title: Total Cost of Service Life --- Decision Support for Selecting and Orchestrating
Services
type: conference
user_id: '72849'
year: '2010'
...
---
_id: '3468'
author:
- first_name: Jörg
full_name: Becker, Jörg
last_name: Becker
- first_name: Daniel
full_name: Beverungen, Daniel
id: '59677'
last_name: Beverungen
- first_name: Martin
full_name: Matzner, Martin
last_name: Matzner
- first_name: Oliver
full_name: Müller, Oliver
id: '72849'
last_name: Müller
citation:
ama: 'Becker J, Beverungen D, Matzner M, Müller O. Total Costs of Service Life:
The Need of Decision Support in Selecting, Comparing and Orchestrating Services.
In: Morin J-H, Ralyté J, Snene M, eds. Exploring Service Sciences. Lecture
Notes in Business Information Processing (LNBIP). Berlin; 2010:282--288. doi:10.1007/978-3-642-14319-9_25'
apa: 'Becker, J., Beverungen, D., Matzner, M., & Müller, O. (2010). Total Costs
of Service Life: The Need of Decision Support in Selecting, Comparing and Orchestrating
Services. In J.-H. Morin, J. Ralyté, & M. Snene (Eds.), Exploring Service
Sciences (pp. 282--288). Berlin. https://doi.org/10.1007/978-3-642-14319-9_25'
bibtex: '@inproceedings{Becker_Beverungen_Matzner_Müller_2010, place={Berlin}, series={Lecture
Notes in Business Information Processing (LNBIP)}, title={Total Costs of Service
Life: The Need of Decision Support in Selecting, Comparing and Orchestrating Services},
DOI={10.1007/978-3-642-14319-9_25},
booktitle={Exploring Service Sciences}, author={Becker, Jörg and Beverungen, Daniel
and Matzner, Martin and Müller, Oliver}, editor={Morin, Jean-Henry and Ralyté,
Jolita and Snene, MehdiEditors}, year={2010}, pages={282--288}, collection={Lecture
Notes in Business Information Processing (LNBIP)} }'
chicago: 'Becker, Jörg, Daniel Beverungen, Martin Matzner, and Oliver Müller. “Total
Costs of Service Life: The Need of Decision Support in Selecting, Comparing and
Orchestrating Services.” In Exploring Service Sciences, edited by Jean-Henry
Morin, Jolita Ralyté, and Mehdi Snene, 282--288. Lecture Notes in Business Information
Processing (LNBIP). Berlin, 2010. https://doi.org/10.1007/978-3-642-14319-9_25.'
ieee: 'J. Becker, D. Beverungen, M. Matzner, and O. Müller, “Total Costs of Service
Life: The Need of Decision Support in Selecting, Comparing and Orchestrating Services,”
in Exploring Service Sciences, 2010, pp. 282--288.'
mla: 'Becker, Jörg, et al. “Total Costs of Service Life: The Need of Decision Support
in Selecting, Comparing and Orchestrating Services.” Exploring Service Sciences,
edited by Jean-Henry Morin et al., 2010, pp. 282--288, doi:10.1007/978-3-642-14319-9_25.'
short: 'J. Becker, D. Beverungen, M. Matzner, O. Müller, in: J.-H. Morin, J. Ralyté,
M. Snene (Eds.), Exploring Service Sciences, Berlin, 2010, pp. 282--288.'
date_created: 2018-07-05T13:35:17Z
date_updated: 2022-01-06T06:59:18Z
department:
- _id: '526'
doi: 10.1007/978-3-642-14319-9_25
editor:
- first_name: Jean-Henry
full_name: Morin, Jean-Henry
last_name: Morin
- first_name: Jolita
full_name: Ralyté, Jolita
last_name: Ralyté
- first_name: Mehdi
full_name: Snene, Mehdi
last_name: Snene
extern: '1'
language:
- iso: eng
page: 282--288
place: Berlin
publication: Exploring Service Sciences
series_title: Lecture Notes in Business Information Processing (LNBIP)
status: public
title: 'Total Costs of Service Life: The Need of Decision Support in Selecting, Comparing
and Orchestrating Services'
type: conference
user_id: '21671'
year: '2010'
...
---
_id: '3469'
author:
- first_name: Daniel
full_name: Beverungen, Daniel
id: '59677'
last_name: Beverungen
citation:
ama: 'Beverungen D. Implementing Value-Driven Service Management --- Towards an
IT Artifact-Based Approach for Managing Customer Solutions. In: Proceedings
of the 10th European Academy of Management Conference. Rome, Italy; 2010.'
apa: Beverungen, D. (2010). Implementing Value-Driven Service Management --- Towards
an IT Artifact-Based Approach for Managing Customer Solutions. In Proceedings
of the 10th European Academy of Management Conference. Rome, Italy.
bibtex: '@inproceedings{Beverungen_2010, place={Rome, Italy}, title={Implementing
Value-Driven Service Management --- Towards an IT Artifact-Based Approach for
Managing Customer Solutions}, booktitle={Proceedings of the 10th European Academy
of Management Conference}, author={Beverungen, Daniel}, year={2010} }'
chicago: Beverungen, Daniel. “Implementing Value-Driven Service Management --- Towards
an IT Artifact-Based Approach for Managing Customer Solutions.” In Proceedings
of the 10th European Academy of Management Conference. Rome, Italy, 2010.
ieee: D. Beverungen, “Implementing Value-Driven Service Management --- Towards an
IT Artifact-Based Approach for Managing Customer Solutions,” in Proceedings
of the 10th European Academy of Management Conference, Rome, Italy, 2010.
mla: Beverungen, Daniel. “Implementing Value-Driven Service Management --- Towards
an IT Artifact-Based Approach for Managing Customer Solutions.” Proceedings
of the 10th European Academy of Management Conference, 2010.
short: 'D. Beverungen, in: Proceedings of the 10th European Academy of Management
Conference, Rome, Italy, 2010.'
conference:
location: Rome, Italy
name: 10th European Academy of Management Conference
date_created: 2018-07-05T13:37:31Z
date_updated: 2022-01-06T06:59:18Z
department:
- _id: '526'
extern: '1'
place: Rome, Italy
publication: Proceedings of the 10th European Academy of Management Conference
status: public
title: Implementing Value-Driven Service Management --- Towards an IT Artifact-Based
Approach for Managing Customer Solutions
type: conference
user_id: '21671'
year: '2010'
...
---
_id: '3503'
author:
- first_name: Klaus
full_name: Backhaus, Klaus
last_name: Backhaus
- first_name: Jörg
full_name: Becker, Jörg
last_name: Becker
- first_name: Daniel
full_name: Beverungen, Daniel
id: '59677'
last_name: Beverungen
- first_name: Margarethe
full_name: Frohs, Margarethe
last_name: Frohs
- first_name: Oliver
full_name: Müller, Oliver
id: '72849'
last_name: Müller
- first_name: Matthias
full_name: Weddeling, Matthias
last_name: Weddeling
- first_name: Ralf
full_name: Knackstedt, Ralf
last_name: Knackstedt
- first_name: Michael
full_name: Steiner, Michael
last_name: Steiner
citation:
ama: Backhaus K, Becker J, Beverungen D, et al. Enabling Individualized Recommendations
and Dynamic Pricing of Value-Added Services through Willingness-to-Pay Data. Electronic
Markets. 2010;(2):131--146. doi:10.1007/s12525-010-0032-0
apa: Backhaus, K., Becker, J., Beverungen, D., Frohs, M., Müller, O., Weddeling,
M., … Steiner, M. (2010). Enabling Individualized Recommendations and Dynamic
Pricing of Value-Added Services through Willingness-to-Pay Data. Electronic
Markets, (2), 131--146. https://doi.org/10.1007/s12525-010-0032-0
bibtex: '@article{Backhaus_Becker_Beverungen_Frohs_Müller_Weddeling_Knackstedt_Steiner_2010,
title={Enabling Individualized Recommendations and Dynamic Pricing of Value-Added
Services through Willingness-to-Pay Data}, DOI={10.1007/s12525-010-0032-0},
number={2}, journal={Electronic Markets}, author={Backhaus, Klaus and Becker,
Jörg and Beverungen, Daniel and Frohs, Margarethe and Müller, Oliver and Weddeling,
Matthias and Knackstedt, Ralf and Steiner, Michael}, year={2010}, pages={131--146}
}'
chicago: 'Backhaus, Klaus, Jörg Becker, Daniel Beverungen, Margarethe Frohs, Oliver
Müller, Matthias Weddeling, Ralf Knackstedt, and Michael Steiner. “Enabling Individualized
Recommendations and Dynamic Pricing of Value-Added Services through Willingness-to-Pay
Data.” Electronic Markets, no. 2 (2010): 131--146. https://doi.org/10.1007/s12525-010-0032-0.'
ieee: K. Backhaus et al., “Enabling Individualized Recommendations and Dynamic
Pricing of Value-Added Services through Willingness-to-Pay Data,” Electronic
Markets, no. 2, pp. 131--146, 2010.
mla: Backhaus, Klaus, et al. “Enabling Individualized Recommendations and Dynamic
Pricing of Value-Added Services through Willingness-to-Pay Data.” Electronic
Markets, no. 2, 2010, pp. 131--146, doi:10.1007/s12525-010-0032-0.
short: K. Backhaus, J. Becker, D. Beverungen, M. Frohs, O. Müller, M. Weddeling,
R. Knackstedt, M. Steiner, Electronic Markets (2010) 131--146.
date_created: 2018-07-06T12:10:34Z
date_updated: 2022-01-06T06:59:20Z
department:
- _id: '526'
doi: 10.1007/s12525-010-0032-0
extern: '1'
issue: '2'
language:
- iso: eng
page: 131--146
publication: Electronic Markets
status: public
title: Enabling Individualized Recommendations and Dynamic Pricing of Value-Added
Services through Willingness-to-Pay Data
type: journal_article
user_id: '21671'
year: '2010'
...
---
_id: '3504'
author:
- first_name: Jörg
full_name: Becker, Jörg
last_name: Becker
- first_name: Daniel
full_name: Beverungen, Daniel
id: '59677'
last_name: Beverungen
- first_name: Ralf
full_name: Knackstedt, Ralf
last_name: Knackstedt
citation:
ama: Becker J, Beverungen D, Knackstedt R. The Challenge of Conceptual Modeling
for Product-Service Systems --- Status-quo and Perspectives for Reference Models
and Modeling Languages. Information Systems and e-Business Management (ISeB).
2010;(1):12--32.
apa: Becker, J., Beverungen, D., & Knackstedt, R. (2010). The Challenge of Conceptual
Modeling for Product-Service Systems --- Status-quo and Perspectives for Reference
Models and Modeling Languages. Information Systems and E-Business Management
(ISeB), (1), 12--32.
bibtex: '@article{Becker_Beverungen_Knackstedt_2010, title={The Challenge of Conceptual
Modeling for Product-Service Systems --- Status-quo and Perspectives for Reference
Models and Modeling Languages}, number={1}, journal={Information Systems and e-Business
Management (ISeB)}, author={Becker, Jörg and Beverungen, Daniel and Knackstedt,
Ralf}, year={2010}, pages={12--32} }'
chicago: 'Becker, Jörg, Daniel Beverungen, and Ralf Knackstedt. “The Challenge of
Conceptual Modeling for Product-Service Systems --- Status-Quo and Perspectives
for Reference Models and Modeling Languages.” Information Systems and E-Business
Management (ISeB), no. 1 (2010): 12--32.'
ieee: J. Becker, D. Beverungen, and R. Knackstedt, “The Challenge of Conceptual
Modeling for Product-Service Systems --- Status-quo and Perspectives for Reference
Models and Modeling Languages,” Information Systems and e-Business Management
(ISeB), no. 1, pp. 12--32, 2010.
mla: Becker, Jörg, et al. “The Challenge of Conceptual Modeling for Product-Service
Systems --- Status-Quo and Perspectives for Reference Models and Modeling Languages.”
Information Systems and E-Business Management (ISeB), no. 1, 2010, pp.
12--32.
short: J. Becker, D. Beverungen, R. Knackstedt, Information Systems and E-Business
Management (ISeB) (2010) 12--32.
date_created: 2018-07-06T12:11:34Z
date_updated: 2022-01-06T06:59:20Z
department:
- _id: '526'
extern: '1'
issue: '1'
page: 12--32
publication: Information Systems and e-Business Management (ISeB)
status: public
title: The Challenge of Conceptual Modeling for Product-Service Systems --- Status-quo
and Perspectives for Reference Models and Modeling Languages
type: journal_article
user_id: '21671'
year: '2010'
...
---
_id: '3505'
author:
- first_name: Jörg
full_name: Becker, Jörg
last_name: Becker
- first_name: Daniel
full_name: Beverungen, Daniel
id: '59677'
last_name: Beverungen
- first_name: Ralf
full_name: Knackstedt, Ralf
last_name: Knackstedt
- first_name: Axel
full_name: Winkelmann, Axel
last_name: Winkelmann
citation:
ama: Becker J, Beverungen D, Knackstedt R, Winkelmann A. Fostering the Virtualization
of Service Processes and Touch Points --- Identification and Documentation of
E-Service Potential in Retail Networks. Lecture Notes in Informatics. 2010;(INFORMATIK
2010--- Business Process and Service Science--- Proceedings of ISSS and BPSC):63--79.
apa: Becker, J., Beverungen, D., Knackstedt, R., & Winkelmann, A. (2010). Fostering
the Virtualization of Service Processes and Touch Points --- Identification and
Documentation of E-Service Potential in Retail Networks. Lecture Notes in Informatics,
(INFORMATIK 2010--- Business Process and Service Science--- Proceedings of ISSS
and BPSC), 63--79.
bibtex: '@article{Becker_Beverungen_Knackstedt_Winkelmann_2010, title={Fostering
the Virtualization of Service Processes and Touch Points --- Identification and
Documentation of E-Service Potential in Retail Networks}, number={INFORMATIK 2010---
Business Process and Service Science--- Proceedings of ISSS and BPSC}, journal={Lecture
Notes in Informatics}, author={Becker, Jörg and Beverungen, Daniel and Knackstedt,
Ralf and Winkelmann, Axel}, year={2010}, pages={63--79} }'
chicago: 'Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, and Axel Winkelmann.
“Fostering the Virtualization of Service Processes and Touch Points --- Identification
and Documentation of E-Service Potential in Retail Networks.” Lecture Notes
in Informatics, no. INFORMATIK 2010--- Business Process and Service Science---
Proceedings of ISSS and BPSC (2010): 63--79.'
ieee: J. Becker, D. Beverungen, R. Knackstedt, and A. Winkelmann, “Fostering the
Virtualization of Service Processes and Touch Points --- Identification and Documentation
of E-Service Potential in Retail Networks,” Lecture Notes in Informatics,
no. INFORMATIK 2010--- Business Process and Service Science--- Proceedings of
ISSS and BPSC, pp. 63--79, 2010.
mla: Becker, Jörg, et al. “Fostering the Virtualization of Service Processes and
Touch Points --- Identification and Documentation of E-Service Potential in Retail
Networks.” Lecture Notes in Informatics, no. INFORMATIK 2010--- Business
Process and Service Science--- Proceedings of ISSS and BPSC, 2010, pp. 63--79.
short: J. Becker, D. Beverungen, R. Knackstedt, A. Winkelmann, Lecture Notes in
Informatics (2010) 63--79.
date_created: 2018-07-06T12:12:23Z
date_updated: 2022-01-06T06:59:20Z
department:
- _id: '526'
extern: '1'
issue: INFORMATIK 2010 --- Business Process and Service Science --- Proceedings of
ISSS and BPSC
page: 63--79
publication: Lecture Notes in Informatics
status: public
title: Fostering the Virtualization of Service Processes and Touch Points --- Identification
and Documentation of E-Service Potential in Retail Networks
type: journal_article
user_id: '21671'
year: '2010'
...
---
_id: '5041'
author:
- first_name: Jörg
full_name: Becker, Jörg
last_name: Becker
- first_name: Daniel
full_name: Beverungen, Daniel
id: '59677'
last_name: Beverungen
- first_name: Ralf
full_name: Knackstedt, Ralf
last_name: Knackstedt
- first_name: Oliver
full_name: Müller, Oliver
id: '72849'
last_name: Müller
- first_name: Steffen
full_name: Müller, Steffen
last_name: Müller
citation:
ama: 'Becker J, Beverungen D, Knackstedt R, Müller O, Müller S. TCO-as-a-Service
--- Servicebasierte Lebenszyklusrechnung für hybride Leistungsbündel. In: Becker
J, Knackstedt R, Müller O, Winkelmann A, eds. Vertriebsinformationssysteme
--- Standardisierung, Individualisierung, Hybridisierung Und Internetisierung.
Berlin, Heidelberg; 2010:161--174. doi:10.1007/978-3-642-11859-3_10'
apa: Becker, J., Beverungen, D., Knackstedt, R., Müller, O., & Müller, S. (2010).
TCO-as-a-Service --- Servicebasierte Lebenszyklusrechnung für hybride Leistungsbündel.
In J. Becker, R. Knackstedt, O. Müller, & A. Winkelmann (Eds.), Vertriebsinformationssysteme
--- Standardisierung, Individualisierung, Hybridisierung und Internetisierung
(pp. 161--174). Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-11859-3_10
bibtex: '@inbook{Becker_Beverungen_Knackstedt_Müller_Müller_2010, place={Berlin,
Heidelberg}, title={TCO-as-a-Service --- Servicebasierte Lebenszyklusrechnung
für hybride Leistungsbündel}, DOI={10.1007/978-3-642-11859-3_10},
booktitle={Vertriebsinformationssysteme --- Standardisierung, Individualisierung,
Hybridisierung und Internetisierung}, author={Becker, Jörg and Beverungen, Daniel
and Knackstedt, Ralf and Müller, Oliver and Müller, Steffen}, editor={Becker,
Jörg and Knackstedt, Ralf and Müller, Oliver and Winkelmann, AxelEditors}, year={2010},
pages={161--174} }'
chicago: Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, Oliver Müller, and Steffen
Müller. “TCO-as-a-Service --- Servicebasierte Lebenszyklusrechnung Für Hybride
Leistungsbündel.” In Vertriebsinformationssysteme --- Standardisierung, Individualisierung,
Hybridisierung Und Internetisierung, edited by Jörg Becker, Ralf Knackstedt,
Oliver Müller, and Axel Winkelmann, 161--174. Berlin, Heidelberg, 2010. https://doi.org/10.1007/978-3-642-11859-3_10.
ieee: J. Becker, D. Beverungen, R. Knackstedt, O. Müller, and S. Müller, “TCO-as-a-Service
--- Servicebasierte Lebenszyklusrechnung für hybride Leistungsbündel,” in Vertriebsinformationssysteme
--- Standardisierung, Individualisierung, Hybridisierung und Internetisierung,
J. Becker, R. Knackstedt, O. Müller, and A. Winkelmann, Eds. Berlin, Heidelberg,
2010, pp. 161--174.
mla: Becker, Jörg, et al. “TCO-as-a-Service --- Servicebasierte Lebenszyklusrechnung
Für Hybride Leistungsbündel.” Vertriebsinformationssysteme --- Standardisierung,
Individualisierung, Hybridisierung Und Internetisierung, edited by Jörg Becker
et al., 2010, pp. 161--174, doi:10.1007/978-3-642-11859-3_10.
short: 'J. Becker, D. Beverungen, R. Knackstedt, O. Müller, S. Müller, in: J. Becker,
R. Knackstedt, O. Müller, A. Winkelmann (Eds.), Vertriebsinformationssysteme ---
Standardisierung, Individualisierung, Hybridisierung Und Internetisierung, Berlin,
Heidelberg, 2010, pp. 161--174.'
date_created: 2018-10-30T13:43:51Z
date_updated: 2022-01-06T07:01:35Z
department:
- _id: '526'
doi: 10.1007/978-3-642-11859-3_10
editor:
- first_name: Jörg
full_name: Becker, Jörg
last_name: Becker
- first_name: Ralf
full_name: Knackstedt, Ralf
last_name: Knackstedt
- first_name: Oliver
full_name: Müller, Oliver
last_name: Müller
- first_name: Axel
full_name: Winkelmann, Axel
last_name: Winkelmann
extern: '1'
language:
- iso: eng
page: 161--174
place: Berlin, Heidelberg
publication: Vertriebsinformationssysteme --- Standardisierung, Individualisierung,
Hybridisierung und Internetisierung
publication_identifier:
isbn:
- 978-3-642-11858-6
status: public
title: TCO-as-a-Service --- Servicebasierte Lebenszyklusrechnung für hybride Leistungsbündel
type: book_chapter
user_id: '21671'
year: '2010'
...
---
_id: '5059'
author:
- first_name: Daniel
full_name: Beverungen, Daniel
id: '59677'
last_name: Beverungen
- first_name: Ralf
full_name: Knackstedt, Ralf
last_name: Knackstedt
- first_name: Axel
full_name: Winkelmann, Axel
last_name: Winkelmann
citation:
ama: 'Beverungen D, Knackstedt R, Winkelmann A. E-Services im Handel --- Auffindung
und Dokumentation von Potenzialen zur Digitalisierung von Dienstleistungen für
Hersteller und Kunden. In: Becker J, Knackstedt R, Müller O, Winkelmann A, eds.
Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung
Und Internetisierung. Berlin, Heidelberg; 2010:177--193. doi:10.1007/978-3-642-11859-3_11'
apa: Beverungen, D., Knackstedt, R., & Winkelmann, A. (2010). E-Services im
Handel --- Auffindung und Dokumentation von Potenzialen zur Digitalisierung von
Dienstleistungen für Hersteller und Kunden. In J. Becker, R. Knackstedt, O. Müller,
& A. Winkelmann (Eds.), Vertriebsinformationssysteme --- Standardisierung,
Individualisierung, Hybridisierung und Internetisierung (pp. 177--193). Berlin,
Heidelberg. https://doi.org/10.1007/978-3-642-11859-3_11
bibtex: '@inbook{Beverungen_Knackstedt_Winkelmann_2010, place={Berlin, Heidelberg},
title={E-Services im Handel --- Auffindung und Dokumentation von Potenzialen zur
Digitalisierung von Dienstleistungen für Hersteller und Kunden}, DOI={10.1007/978-3-642-11859-3_11},
booktitle={Vertriebsinformationssysteme --- Standardisierung, Individualisierung,
Hybridisierung und Internetisierung}, author={Beverungen, Daniel and Knackstedt,
Ralf and Winkelmann, Axel}, editor={Becker, Jörg and Knackstedt, Ralf and Müller,
Oliver and Winkelmann, AxelEditors}, year={2010}, pages={177--193} }'
chicago: Beverungen, Daniel, Ralf Knackstedt, and Axel Winkelmann. “E-Services Im
Handel --- Auffindung Und Dokumentation von Potenzialen Zur Digitalisierung von
Dienstleistungen Für Hersteller Und Kunden.” In Vertriebsinformationssysteme
--- Standardisierung, Individualisierung, Hybridisierung Und Internetisierung,
edited by Jörg Becker, Ralf Knackstedt, Oliver Müller, and Axel Winkelmann, 177--193.
Berlin, Heidelberg, 2010. https://doi.org/10.1007/978-3-642-11859-3_11.
ieee: D. Beverungen, R. Knackstedt, and A. Winkelmann, “E-Services im Handel ---
Auffindung und Dokumentation von Potenzialen zur Digitalisierung von Dienstleistungen
für Hersteller und Kunden,” in Vertriebsinformationssysteme --- Standardisierung,
Individualisierung, Hybridisierung und Internetisierung, J. Becker, R. Knackstedt,
O. Müller, and A. Winkelmann, Eds. Berlin, Heidelberg, 2010, pp. 177--193.
mla: Beverungen, Daniel, et al. “E-Services Im Handel --- Auffindung Und Dokumentation
von Potenzialen Zur Digitalisierung von Dienstleistungen Für Hersteller Und Kunden.”
Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung
Und Internetisierung, edited by Jörg Becker et al., 2010, pp. 177--193, doi:10.1007/978-3-642-11859-3_11.
short: 'D. Beverungen, R. Knackstedt, A. Winkelmann, in: J. Becker, R. Knackstedt,
O. Müller, A. Winkelmann (Eds.), Vertriebsinformationssysteme --- Standardisierung,
Individualisierung, Hybridisierung Und Internetisierung, Berlin, Heidelberg, 2010,
pp. 177--193.'
date_created: 2018-10-30T14:14:52Z
date_updated: 2022-01-06T07:01:36Z
department:
- _id: '526'
doi: 10.1007/978-3-642-11859-3_11
editor:
- first_name: Jörg
full_name: Becker, Jörg
last_name: Becker
- first_name: Ralf
full_name: Knackstedt, Ralf
last_name: Knackstedt
- first_name: Oliver
full_name: Müller, Oliver
last_name: Müller
- first_name: Axel
full_name: Winkelmann, Axel
last_name: Winkelmann
extern: '1'
page: 177--193
place: Berlin, Heidelberg
publication: Vertriebsinformationssysteme --- Standardisierung, Individualisierung,
Hybridisierung und Internetisierung
publication_identifier:
isbn:
- 978-3-642-11858-6
status: public
title: E-Services im Handel --- Auffindung und Dokumentation von Potenzialen zur Digitalisierung
von Dienstleistungen für Hersteller und Kunden
type: book_chapter
user_id: '21671'
year: '2010'
...
---
_id: '5070'
author:
- first_name: Matthias
full_name: Weddeling, Matthias
last_name: Weddeling
- first_name: Michael
full_name: Steiner, Michael
last_name: Steiner
- first_name: Oliver
full_name: Müller, Oliver
id: '72849'
last_name: Müller
- first_name: Ralf
full_name: Knackstedt, Ralf
last_name: Knackstedt
- first_name: Jörg
full_name: Becker, Jörg
last_name: Becker
- first_name: Klaus
full_name: Backhaus, Klaus
last_name: Backhaus
- first_name: Daniel
full_name: Beverungen, Daniel
id: '59677'
last_name: Beverungen
- first_name: Margarethe
full_name: Frohs, Margarethe
last_name: Frohs
citation:
ama: 'Weddeling M, Steiner M, Müller O, et al. Vermarktung Hybrider Leistungsbündel.
Berlin, Heidelberg: Springer Berlin Heidelberg; 2010. doi:10.1007/978-3-642-12830-1'
apa: 'Weddeling, M., Steiner, M., Müller, O., Knackstedt, R., Becker, J., Backhaus,
K., … Frohs, M. (2010). Vermarktung hybrider Leistungsbündel. Berlin, Heidelberg:
Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-642-12830-1'
bibtex: '@book{Weddeling_Steiner_Müller_Knackstedt_Becker_Backhaus_Beverungen_Frohs_2010,
place={Berlin, Heidelberg}, title={Vermarktung hybrider Leistungsbündel}, DOI={10.1007/978-3-642-12830-1},
publisher={Springer Berlin Heidelberg}, author={Weddeling, Matthias and Steiner,
Michael and Müller, Oliver and Knackstedt, Ralf and Becker, Jörg and Backhaus,
Klaus and Beverungen, Daniel and Frohs, Margarethe}, year={2010} }'
chicago: 'Weddeling, Matthias, Michael Steiner, Oliver Müller, Ralf Knackstedt,
Jörg Becker, Klaus Backhaus, Daniel Beverungen, and Margarethe Frohs. Vermarktung
Hybrider Leistungsbündel. Berlin, Heidelberg: Springer Berlin Heidelberg,
2010. https://doi.org/10.1007/978-3-642-12830-1.'
ieee: 'M. Weddeling et al., Vermarktung hybrider Leistungsbündel.
Berlin, Heidelberg: Springer Berlin Heidelberg, 2010.'
mla: Weddeling, Matthias, et al. Vermarktung Hybrider Leistungsbündel. Springer
Berlin Heidelberg, 2010, doi:10.1007/978-3-642-12830-1.
short: M. Weddeling, M. Steiner, O. Müller, R. Knackstedt, J. Becker, K. Backhaus,
D. Beverungen, M. Frohs, Vermarktung Hybrider Leistungsbündel, Springer Berlin
Heidelberg, Berlin, Heidelberg, 2010.
date_created: 2018-10-30T14:25:58Z
date_updated: 2022-01-06T07:01:36Z
department:
- _id: '526'
doi: 10.1007/978-3-642-12830-1
extern: '1'
language:
- iso: eng
place: Berlin, Heidelberg
publication_identifier:
isbn:
- '9783642128295'
- '9783642128301'
publication_status: published
publisher: Springer Berlin Heidelberg
status: public
title: Vermarktung hybrider Leistungsbündel
type: book
user_id: '21671'
year: '2010'
...
---
_id: '5071'
author:
- first_name: Deutsches
full_name: Institut für Normung e.V., Deutsches
last_name: Institut für Normung e.V.
citation:
ama: 'Institut für Normung e.V. D. PAS 1091: Schnittstellenspezifikationen Zur
Integration von Sach- Und Dienstleistung. Berlin; 2010.'
apa: 'Institut für Normung e.V., D. (2010). PAS 1091: Schnittstellenspezifikationen
zur Integration von Sach- und Dienstleistung. Berlin.'
bibtex: '@book{Institut für Normung e.V._2010, place={Berlin}, title={PAS 1091:
Schnittstellenspezifikationen zur Integration von Sach- und Dienstleistung.},
author={Institut für Normung e.V., Deutsches}, year={2010} }'
chicago: 'Institut für Normung e.V., Deutsches. PAS 1091: Schnittstellenspezifikationen
Zur Integration von Sach- Und Dienstleistung. Berlin, 2010.'
ieee: 'D. Institut für Normung e.V., PAS 1091: Schnittstellenspezifikationen
zur Integration von Sach- und Dienstleistung. Berlin, 2010.'
mla: 'Institut für Normung e.V., Deutsches. PAS 1091: Schnittstellenspezifikationen
Zur Integration von Sach- Und Dienstleistung. 2010.'
short: 'D. Institut für Normung e.V., PAS 1091: Schnittstellenspezifikationen Zur
Integration von Sach- Und Dienstleistung., Berlin, 2010.'
date_created: 2018-10-30T14:26:58Z
date_updated: 2022-01-06T07:01:36Z
department:
- _id: '526'
extern: '1'
place: Berlin
status: public
title: 'PAS 1091: Schnittstellenspezifikationen zur Integration von Sach- und Dienstleistung.'
type: report
user_id: '21671'
year: '2010'
...