--- _id: '16285' abstract: - lang: eng text: To decide in which part of town to open stores, high street retailers consult statistical data on customers and cities, but they cannot analyze their customers’ shopping behavior and geospatial features of a city due to missing data. While previous research has proposed recommendation systems and decision aids that address this type of decision problem – including factory location and assortment planning – there currently is no design knowledge available to prescribe the design of city center area recommendation systems (CCARS). We set out to design a software prototype considering local customers’ shopping interests and geospatial data on their shopping trips for retail site selection. With real data on 500 customers and 1,100 shopping trips, we demonstrate and evaluate our IT artifact. Our results illustrate how retailers and public town center managers can use CCARS for spatial location selection, growing retailers’ profits and a city center’s attractiveness for its citizens. author: - first_name: Philipp full_name: zur Heiden, Philipp id: '64394' last_name: zur Heiden - first_name: Carsten Ingo full_name: Berendes, Carsten Ingo id: '53344' last_name: Berendes - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen citation: ama: 'zur Heiden P, Berendes CI, Beverungen D. Designing City Center Area Recommendation Systems . In: Proceedings of the 15th International Conference on Wirtschaftsinformatik. Potsdam; 2020. doi:doi.org/10.30844/wi_2020_e1-heiden' apa: zur Heiden, P., Berendes, C. I., & Beverungen, D. (2020). Designing City Center Area Recommendation Systems . In Proceedings of the 15th International Conference on Wirtschaftsinformatik. Potsdam. https://doi.org/doi.org/10.30844/wi_2020_e1-heiden bibtex: '@inproceedings{zur Heiden_Berendes_Beverungen_2020, place={Potsdam}, title={Designing City Center Area Recommendation Systems }, DOI={doi.org/10.30844/wi_2020_e1-heiden}, booktitle={Proceedings of the 15th International Conference on Wirtschaftsinformatik}, author={zur Heiden, Philipp and Berendes, Carsten Ingo and Beverungen, Daniel}, year={2020} }' chicago: Heiden, Philipp zur, Carsten Ingo Berendes, and Daniel Beverungen. “Designing City Center Area Recommendation Systems .” In Proceedings of the 15th International Conference on Wirtschaftsinformatik. Potsdam, 2020. https://doi.org/doi.org/10.30844/wi_2020_e1-heiden. ieee: P. zur Heiden, C. I. Berendes, and D. Beverungen, “Designing City Center Area Recommendation Systems ,” in Proceedings of the 15th International Conference on Wirtschaftsinformatik, Potsdam, 2020. mla: zur Heiden, Philipp, et al. “Designing City Center Area Recommendation Systems .” Proceedings of the 15th International Conference on Wirtschaftsinformatik, 2020, doi:doi.org/10.30844/wi_2020_e1-heiden. short: 'P. zur Heiden, C.I. Berendes, D. Beverungen, in: Proceedings of the 15th International Conference on Wirtschaftsinformatik, Potsdam, 2020.' conference: end_date: 2020-03-11 location: Potsdam name: 15th International Conference on Wirtschaftsinformatik start_date: 2020-03-07 date_created: 2020-03-13T07:05:24Z date_updated: 2022-01-06T06:52:48Z ddc: - '000' department: - _id: '526' doi: doi.org/10.30844/wi_2020_e1-heiden file: - access_level: closed content_type: application/pdf creator: pzh date_created: 2020-03-13T06:58:54Z date_updated: 2020-03-13T06:58:54Z file_id: '16286' file_name: E1_City_recommendations_Master_final.pdf file_size: 1370273 relation: main_file success: 1 file_date_updated: 2020-03-13T06:58:54Z has_accepted_license: '1' keyword: - Town Center Management - High Street Retail - Recommender Systems - Geospatial Recommendations - Design Science Research language: - iso: eng main_file_link: - open_access: '1' url: https://library.gito.de/open-access-pdf/E1_City_recommendations_Master_final.pdf oa: '1' place: Potsdam project: - _id: '35' grant_number: ​02K15A073 name: ​Interaktive Einkaufserlebnisse in Innenstädten durch digitale Dienstleistungen publication: Proceedings of the 15th International Conference on Wirtschaftsinformatik publication_status: published quality_controlled: '1' status: public title: 'Designing City Center Area Recommendation Systems ' type: conference user_id: '64394' year: '2020' ... --- _id: '35723' abstract: - lang: eng text: The development of renewable energies and smart mobility has profoundly impacted the future of the distribution grid. An increasing bidirectional energy flow stresses the assets of the distribution grid, especially medium voltage switchgear. This calls for improved maintenance strategies to prevent critical failures. Predictive maintenance, a maintenance strategy relying on current condition data of assets, serves as a guideline. Novel sensors covering thermal, mechanical, and partial discharge aspects of switchgear, enable continuous condition monitoring of some of the most critical assets of the distribution grid. Combined with machine learning algorithms, the demands put on the distribution grid by the energy and mobility revolutions can be handled. In this paper, we review the current state-of-the-art of all aspects of condition monitoring for medium voltage switchgear. Furthermore, we present an approach to develop a predictive maintenance system based on novel sensors and machine learning. We show how the existing medium voltage grid infrastructure can adapt these new needs on an economic scale. article_number: '2099' author: - first_name: Martin W. full_name: Hoffmann, Martin W. last_name: Hoffmann - first_name: Stephan full_name: Wildermuth, Stephan last_name: Wildermuth - first_name: Ralf full_name: Gitzel, Ralf last_name: Gitzel - first_name: Aydin full_name: Boyaci, Aydin last_name: Boyaci - first_name: Jörg full_name: Gebhardt, Jörg last_name: Gebhardt - first_name: Holger full_name: Kaul, Holger last_name: Kaul - first_name: Ido full_name: Amihai, Ido last_name: Amihai - first_name: Bodo full_name: Forg, Bodo last_name: Forg - first_name: Michael full_name: Suriyah, Michael last_name: Suriyah - first_name: Thomas full_name: Leibfried, Thomas last_name: Leibfried - first_name: Volker full_name: Stich, Volker last_name: Stich - first_name: Jan full_name: Hicking, Jan last_name: Hicking - first_name: Martin full_name: Bremer, Martin last_name: Bremer - first_name: Lars full_name: Kaminski, Lars last_name: Kaminski - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen - first_name: Philipp full_name: zur Heiden, Philipp id: '64394' last_name: zur Heiden - first_name: Tanja full_name: Tornede, Tanja last_name: Tornede citation: ama: Hoffmann MW, Wildermuth S, Gitzel R, et al. Integration of Novel Sensors and Machine Learning for Predictive Maintenance in Medium Voltage Switchgear to Enable the Energy and Mobility Revolutions. Sensors. 2020;20(7). doi:10.3390/s20072099 apa: Hoffmann, M. W., Wildermuth, S., Gitzel, R., Boyaci, A., Gebhardt, J., Kaul, H., Amihai, I., Forg, B., Suriyah, M., Leibfried, T., Stich, V., Hicking, J., Bremer, M., Kaminski, L., Beverungen, D., zur Heiden, P., & Tornede, T. (2020). Integration of Novel Sensors and Machine Learning for Predictive Maintenance in Medium Voltage Switchgear to Enable the Energy and Mobility Revolutions. Sensors, 20(7), Article 2099. https://doi.org/10.3390/s20072099 bibtex: '@article{Hoffmann_Wildermuth_Gitzel_Boyaci_Gebhardt_Kaul_Amihai_Forg_Suriyah_Leibfried_et al._2020, title={Integration of Novel Sensors and Machine Learning for Predictive Maintenance in Medium Voltage Switchgear to Enable the Energy and Mobility Revolutions}, volume={20}, DOI={10.3390/s20072099}, number={72099}, journal={Sensors}, publisher={MDPI AG}, author={Hoffmann, Martin W. and Wildermuth, Stephan and Gitzel, Ralf and Boyaci, Aydin and Gebhardt, Jörg and Kaul, Holger and Amihai, Ido and Forg, Bodo and Suriyah, Michael and Leibfried, Thomas and et al.}, year={2020} }' chicago: Hoffmann, Martin W., Stephan Wildermuth, Ralf Gitzel, Aydin Boyaci, Jörg Gebhardt, Holger Kaul, Ido Amihai, et al. “Integration of Novel Sensors and Machine Learning for Predictive Maintenance in Medium Voltage Switchgear to Enable the Energy and Mobility Revolutions.” Sensors 20, no. 7 (2020). https://doi.org/10.3390/s20072099. ieee: 'M. W. Hoffmann et al., “Integration of Novel Sensors and Machine Learning for Predictive Maintenance in Medium Voltage Switchgear to Enable the Energy and Mobility Revolutions,” Sensors, vol. 20, no. 7, Art. no. 2099, 2020, doi: 10.3390/s20072099.' mla: Hoffmann, Martin W., et al. “Integration of Novel Sensors and Machine Learning for Predictive Maintenance in Medium Voltage Switchgear to Enable the Energy and Mobility Revolutions.” Sensors, vol. 20, no. 7, 2099, MDPI AG, 2020, doi:10.3390/s20072099. short: M.W. Hoffmann, S. Wildermuth, R. Gitzel, A. Boyaci, J. Gebhardt, H. Kaul, I. Amihai, B. Forg, M. Suriyah, T. Leibfried, V. Stich, J. Hicking, M. Bremer, L. Kaminski, D. Beverungen, P. zur Heiden, T. Tornede, Sensors 20 (2020). date_created: 2023-01-10T09:39:14Z date_updated: 2023-01-10T09:53:13Z department: - _id: '526' doi: 10.3390/s20072099 intvolume: ' 20' issue: '7' keyword: - Electrical and Electronic Engineering - Biochemistry - Instrumentation - Atomic and Molecular Physics - and Optics - Analytical Chemistry language: - iso: eng publication: Sensors publication_identifier: issn: - 1424-8220 publication_status: published publisher: MDPI AG status: public title: Integration of Novel Sensors and Machine Learning for Predictive Maintenance in Medium Voltage Switchgear to Enable the Energy and Mobility Revolutions type: journal_article user_id: '21671' volume: 20 year: '2020' ... --- _id: '17156' abstract: - lang: eng text: Business Process Management is a boundary-spanning discipline that aligns operational capabilities and technology to design and manage business processes. The Digital Transformation has enabled human actors, information systems, and smart products to interact with each other via multiple digital channels. The emergence of this hyper-connected world greatly leverages the prospects of business processes – but also boosts their complexity to a new level. We need to discuss how the BPM discipline can find new ways for identifying, analyzing, designing, implementing, executing, and monitoring business processes. In this research note, selected transformative trends are explored and their impact on current theories and IT artifacts in the BPM discipline is discussed to stimulate transformative thinking and prospective research in this field. article_type: original author: - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen - first_name: Joos C. A. M. full_name: Buijs, Joos C. A. M. last_name: Buijs - first_name: Jörg full_name: Becker, Jörg last_name: Becker - first_name: Claudio full_name: Di Ciccio, Claudio last_name: Di Ciccio - first_name: Wil M. P. full_name: van der Aalst, Wil M. P. last_name: van der Aalst - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer - first_name: Jan full_name: vom Brocke, Jan last_name: vom Brocke - first_name: Marco full_name: Comuzzi, Marco last_name: Comuzzi - first_name: Karsten full_name: Kraume, Karsten last_name: Kraume - first_name: Henrik full_name: Leopold, Henrik last_name: Leopold - first_name: Martin full_name: Matzner, Martin last_name: Matzner - first_name: Jan full_name: Mendling, Jan last_name: Mendling - first_name: Nadine full_name: Ogonek, Nadine last_name: Ogonek - first_name: Till full_name: Post, Till last_name: Post - first_name: Manuel full_name: Resinas, Manuel last_name: Resinas - first_name: Kate full_name: Revoredo, Kate last_name: Revoredo - first_name: Adela full_name: del-Río-Ortega, Adela last_name: del-Río-Ortega - first_name: Marcello full_name: La Rosa, Marcello last_name: La Rosa - first_name: Flávia Maria full_name: Santoro, Flávia Maria last_name: Santoro - first_name: Andreas full_name: Solti, Andreas last_name: Solti - first_name: Minseok full_name: Song, Minseok last_name: Song - first_name: Armin full_name: Stein, Armin last_name: Stein - first_name: Matthias full_name: Stierle, Matthias last_name: Stierle - first_name: Verena full_name: Wolf, Verena id: '23633' last_name: Wolf citation: ama: Beverungen D, Buijs JCAM, Becker J, et al. Seven Paradoxes of Business Process Management in a Hyper-Connected World. Business & Information Systems Engineering. 2020;63:145-156. doi:10.1007/s12599-020-00646-z apa: Beverungen, D., Buijs, J. C. A. M., Becker, J., Di Ciccio, C., van der Aalst, W. M. P., Bartelheimer, C., vom Brocke, J., Comuzzi, M., Kraume, K., Leopold, H., Matzner, M., Mendling, J., Ogonek, N., Post, T., Resinas, M., Revoredo, K., del-Río-Ortega, A., La Rosa, M., Santoro, F. M., … Wolf, V. (2020). Seven Paradoxes of Business Process Management in a Hyper-Connected World. Business & Information Systems Engineering, 63, 145–156. https://doi.org/10.1007/s12599-020-00646-z bibtex: '@article{Beverungen_Buijs_Becker_Di Ciccio_van der Aalst_Bartelheimer_vom Brocke_Comuzzi_Kraume_Leopold_et al._2020, title={Seven Paradoxes of Business Process Management in a Hyper-Connected World}, volume={63}, DOI={10.1007/s12599-020-00646-z}, journal={Business & Information Systems Engineering}, publisher={SpringerNature}, author={Beverungen, Daniel and Buijs, Joos C. A. M. and Becker, Jörg and Di Ciccio, Claudio and van der Aalst, Wil M. P. and Bartelheimer, Christian and vom Brocke, Jan and Comuzzi, Marco and Kraume, Karsten and Leopold, Henrik and et al.}, year={2020}, pages={145–156} }' chicago: 'Beverungen, Daniel, Joos C. A. M. Buijs, Jörg Becker, Claudio Di Ciccio, Wil M. P. van der Aalst, Christian Bartelheimer, Jan vom Brocke, et al. “Seven Paradoxes of Business Process Management in a Hyper-Connected World.” Business & Information Systems Engineering 63 (2020): 145–56. https://doi.org/10.1007/s12599-020-00646-z.' ieee: 'D. Beverungen et al., “Seven Paradoxes of Business Process Management in a Hyper-Connected World,” Business & Information Systems Engineering, vol. 63, pp. 145–156, 2020, doi: 10.1007/s12599-020-00646-z.' mla: Beverungen, Daniel, et al. “Seven Paradoxes of Business Process Management in a Hyper-Connected World.” Business & Information Systems Engineering, vol. 63, SpringerNature, 2020, pp. 145–56, doi:10.1007/s12599-020-00646-z. short: D. Beverungen, J.C.A.M. Buijs, J. Becker, C. Di Ciccio, W.M.P. van der Aalst, C. Bartelheimer, J. vom Brocke, M. Comuzzi, K. Kraume, H. Leopold, M. Matzner, J. Mendling, N. Ogonek, T. Post, M. Resinas, K. Revoredo, A. del-Río-Ortega, M. La Rosa, F.M. Santoro, A. Solti, M. Song, A. Stein, M. Stierle, V. Wolf, Business & Information Systems Engineering 63 (2020) 145–156. date_created: 2020-06-24T10:40:45Z date_updated: 2024-04-18T12:50:57Z ddc: - '380' department: - _id: '526' doi: 10.1007/s12599-020-00646-z file: - access_level: closed content_type: application/pdf creator: dabe date_created: 2024-04-18T12:49:25Z date_updated: 2024-04-18T12:49:25Z file_id: '53574' file_name: Business_Process_Management_in_a_Hyperconnected_World.pdf file_size: 360869 relation: main_file success: 1 file_date_updated: 2024-04-18T12:49:25Z has_accepted_license: '1' intvolume: ' 63' keyword: - Business process management (BPM) - Social computing - Smart devices - Big data analytics - Real-time computing - BPM life-cycle language: - iso: eng page: 145-156 project: - _id: '1070' call_identifier: MSCA-RISE-2014 grant_number: '645751' name: 'RISE_BPM: Propelling Business Process Management by Research and Innovation Staff Exchange' publication: Business & Information Systems Engineering publication_identifier: issn: - 2363-7005 - 1867-0202 publication_status: published publisher: SpringerNature quality_controlled: '1' status: public title: Seven Paradoxes of Business Process Management in a Hyper-Connected World type: journal_article user_id: '59677' volume: 63 year: '2020' ... --- _id: '4517' author: - first_name: Verena full_name: Wolf, Verena id: '23633' last_name: Wolf - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen citation: ama: 'Wolf V, Bartelheimer C, Beverungen D. Digitalization of Work Systems—An Organizational Routines’ Perspective. In: Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52). ; 2019.' apa: Wolf, V., Bartelheimer, C., & Beverungen, D. (2019). Digitalization of Work Systems—An Organizational Routines’ Perspective. In Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52). Maui, Hawaii. bibtex: '@inproceedings{Wolf_Bartelheimer_Beverungen_2019, title={Digitalization of Work Systems—An Organizational Routines’ Perspective}, booktitle={Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52)}, author={Wolf, Verena and Bartelheimer, Christian and Beverungen, Daniel}, year={2019} }' chicago: Wolf, Verena, Christian Bartelheimer, and Daniel Beverungen. “Digitalization of Work Systems—An Organizational Routines’ Perspective.” In Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52), 2019. ieee: V. Wolf, C. Bartelheimer, and D. Beverungen, “Digitalization of Work Systems—An Organizational Routines’ Perspective,” in Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52), Maui, Hawaii, 2019. mla: Wolf, Verena, et al. “Digitalization of Work Systems—An Organizational Routines’ Perspective.” Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52), 2019. short: 'V. Wolf, C. Bartelheimer, D. Beverungen, in: Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52), 2019.' conference: end_date: 2019-01-11 location: Maui, Hawaii name: 52nd Hawaii International Conference on System Sciences (HICSS-52) start_date: 2019-01-08 date_created: 2018-09-19T14:13:19Z date_updated: 2022-01-06T07:01:08Z department: - _id: '526' language: - iso: eng publication: Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52) status: public title: Digitalization of Work Systems—An Organizational Routines’ Perspective type: conference user_id: '1112' year: '2019' ... --- _id: '9617' author: - first_name: Jan H. full_name: Betzing, Jan H. last_name: Betzing - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer - first_name: Marco full_name: Niemann, Marco last_name: Niemann - first_name: Carsten Ingo full_name: Berendes, Carsten Ingo id: '53344' last_name: Berendes - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen citation: ama: 'Betzing JH, Bartelheimer C, Niemann M, Berendes CI, Beverungen D. Quantifying the Impact of Geospatial Recommendations: A Field Experiment in High Street Retail. In: Proceedings of the 27th European Conference on Information Systems (ECIS). Stockholm-Uppsala, Sweden; 2019.' apa: 'Betzing, J. H., Bartelheimer, C., Niemann, M., Berendes, C. I., & Beverungen, D. (2019). Quantifying the Impact of Geospatial Recommendations: A Field Experiment in High Street Retail. In Proceedings of the 27th European Conference on Information Systems (ECIS). Stockholm-Uppsala, Sweden.' bibtex: '@inproceedings{Betzing_Bartelheimer_Niemann_Berendes_Beverungen_2019, place={Stockholm-Uppsala, Sweden}, title={Quantifying the Impact of Geospatial Recommendations: A Field Experiment in High Street Retail}, booktitle={Proceedings of the 27th European Conference on Information Systems (ECIS)}, author={Betzing, Jan H. and Bartelheimer, Christian and Niemann, Marco and Berendes, Carsten Ingo and Beverungen, Daniel}, year={2019} }' chicago: 'Betzing, Jan H., Christian Bartelheimer, Marco Niemann, Carsten Ingo Berendes, and Daniel Beverungen. “Quantifying the Impact of Geospatial Recommendations: A Field Experiment in High Street Retail.” In Proceedings of the 27th European Conference on Information Systems (ECIS). Stockholm-Uppsala, Sweden, 2019.' ieee: 'J. H. Betzing, C. Bartelheimer, M. Niemann, C. I. Berendes, and D. Beverungen, “Quantifying the Impact of Geospatial Recommendations: A Field Experiment in High Street Retail,” in Proceedings of the 27th European Conference on Information Systems (ECIS), Stockholm, 2019.' mla: 'Betzing, Jan H., et al. “Quantifying the Impact of Geospatial Recommendations: A Field Experiment in High Street Retail.” Proceedings of the 27th European Conference on Information Systems (ECIS), 2019.' short: 'J.H. Betzing, C. Bartelheimer, M. Niemann, C.I. Berendes, D. Beverungen, in: Proceedings of the 27th European Conference on Information Systems (ECIS), Stockholm-Uppsala, Sweden, 2019.' conference: location: Stockholm name: ECIS 2019 date_created: 2019-05-06T10:51:43Z date_updated: 2022-01-06T07:04:17Z department: - _id: '526' language: - iso: eng place: Stockholm-Uppsala, Sweden publication: Proceedings of the 27th European Conference on Information Systems (ECIS) status: public title: 'Quantifying the Impact of Geospatial Recommendations: A Field Experiment in High Street Retail' type: conference user_id: '49160' year: '2019' ... --- _id: '9708' abstract: - lang: eng text: Increased interconnectedness of multiple actors and digital resources in service eco-systems offer new opportunities for service innovation. In digitally transforming eco-systems, organizations need to explore and exploit innovation simultaneously, which is defined as ambidexterity. However, research on ambidextrous service innovation is scarce. We provide a systematic literature review based on the concepts of ambidexterity, offering two contributions. First, research strands are disconnected, emphasizing either exploration or exploitation of service innovation, despite an organizations’ need to accelerate innovation cycles of exploring and exploiting services. Second, a new framework for ambidextrous service innovation is provided, inspired by the dynamism and generative mechanisms of the ontologically related concept of organizational routines. The framework adopts the perspective of a mutually constitutive relationship between exploring new and exploiting current resources, activities, and knowledge. The findings remedy the scattered literature through a coherent perspective on service innovation that responds to organizations’ needs and guides future research. author: - first_name: Verena full_name: Wolf, Verena id: '23633' last_name: Wolf citation: ama: 'Wolf V. Ambidexterity in Service Innovation Research: A Systematic Literature Review. In: Proceedings of the 14th International Conference on Wirtschaftsinformatik. Siegen, Germany; 2019.' apa: 'Wolf, V. (2019). Ambidexterity in Service Innovation Research: A Systematic Literature Review. In Proceedings of the 14th International Conference on Wirtschaftsinformatik. Siegen, Germany.' bibtex: '@inproceedings{Wolf_2019, place={Siegen, Germany}, title={Ambidexterity in Service Innovation Research: A Systematic Literature Review}, booktitle={Proceedings of the 14th International Conference on Wirtschaftsinformatik}, author={Wolf, Verena}, year={2019} }' chicago: 'Wolf, Verena. “Ambidexterity in Service Innovation Research: A Systematic Literature Review.” In Proceedings of the 14th International Conference on Wirtschaftsinformatik. Siegen, Germany, 2019.' ieee: 'V. Wolf, “Ambidexterity in Service Innovation Research: A Systematic Literature Review,” in Proceedings of the 14th International Conference on Wirtschaftsinformatik, Siegen, Germany, 2019.' mla: 'Wolf, Verena. “Ambidexterity in Service Innovation Research: A Systematic Literature Review.” Proceedings of the 14th International Conference on Wirtschaftsinformatik, 2019.' short: 'V. Wolf, in: Proceedings of the 14th International Conference on Wirtschaftsinformatik, Siegen, Germany, 2019.' conference: location: Siegen, Germany name: 14th International Conference on Wirtschaftsinformatik date_created: 2019-05-08T13:39:19Z date_updated: 2022-01-06T07:04:18Z department: - _id: '526' keyword: - Exploration - Exploitation - Service Innovation - Organizational Routines - Ambidexterity language: - iso: eng place: Siegen, Germany publication: Proceedings of the 14th International Conference on Wirtschaftsinformatik quality_controlled: '1' status: public title: 'Ambidexterity in Service Innovation Research: A Systematic Literature Review' type: conference user_id: '23633' year: '2019' ... --- _id: '12929' author: - first_name: Sebastian full_name: Bräuer, Sebastian last_name: Bräuer - first_name: Florian full_name: Plenter, Florian last_name: Plenter - first_name: Benjamin full_name: Klör, Benjamin last_name: Klör - first_name: Markus full_name: Monhof, Markus last_name: Monhof - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen - first_name: Jörg full_name: Becker, Jörg last_name: Becker citation: ama: 'Bräuer S, Plenter F, Klör B, Monhof M, Beverungen D, Becker J. Transactions for trading used electric vehicle batteries: theoretical underpinning and information systems design principles. Business Research. 2019. doi:10.1007/s40685-019-0091-9' apa: 'Bräuer, S., Plenter, F., Klör, B., Monhof, M., Beverungen, D., & Becker, J. (2019). Transactions for trading used electric vehicle batteries: theoretical underpinning and information systems design principles. Business Research. https://doi.org/10.1007/s40685-019-0091-9' bibtex: '@article{Bräuer_Plenter_Klör_Monhof_Beverungen_Becker_2019, title={Transactions for trading used electric vehicle batteries: theoretical underpinning and information systems design principles}, DOI={10.1007/s40685-019-0091-9}, journal={Business Research}, author={Bräuer, Sebastian and Plenter, Florian and Klör, Benjamin and Monhof, Markus and Beverungen, Daniel and Becker, Jörg}, year={2019} }' chicago: 'Bräuer, Sebastian, Florian Plenter, Benjamin Klör, Markus Monhof, Daniel Beverungen, and Jörg Becker. “Transactions for Trading Used Electric Vehicle Batteries: Theoretical Underpinning and Information Systems Design Principles.” Business Research, 2019. https://doi.org/10.1007/s40685-019-0091-9.' ieee: 'S. Bräuer, F. Plenter, B. Klör, M. Monhof, D. Beverungen, and J. Becker, “Transactions for trading used electric vehicle batteries: theoretical underpinning and information systems design principles,” Business Research, 2019.' mla: 'Bräuer, Sebastian, et al. “Transactions for Trading Used Electric Vehicle Batteries: Theoretical Underpinning and Information Systems Design Principles.” Business Research, 2019, doi:10.1007/s40685-019-0091-9.' short: S. Bräuer, F. Plenter, B. Klör, M. Monhof, D. Beverungen, J. Becker, Business Research (2019). date_created: 2019-08-14T08:48:58Z date_updated: 2022-01-06T06:51:26Z department: - _id: '526' doi: 10.1007/s40685-019-0091-9 language: - iso: eng publication: Business Research publication_identifier: issn: - 2198-3402 - 2198-2627 publication_status: published status: public title: 'Transactions for trading used electric vehicle batteries: theoretical underpinning and information systems design principles' type: journal_article user_id: '21671' year: '2019' ... --- _id: '14023' author: - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen - first_name: Christoph F. full_name: Breidbach, Christoph F. last_name: Breidbach - first_name: Jens full_name: Poeppelbuss, Jens last_name: Poeppelbuss - first_name: Virpi Kristiina full_name: Tuunainen, Virpi Kristiina last_name: Tuunainen citation: ama: 'Beverungen D, Breidbach CF, Poeppelbuss J, Tuunainen VK. Smart service systems: An interdisciplinary perspective. Information Systems Journal. 2019. doi:10.1111/isj.12275' apa: 'Beverungen, D., Breidbach, C. F., Poeppelbuss, J., & Tuunainen, V. K. (2019). Smart service systems: An interdisciplinary perspective. Information Systems Journal. https://doi.org/10.1111/isj.12275' bibtex: '@article{Beverungen_Breidbach_Poeppelbuss_Tuunainen_2019, title={Smart service systems: An interdisciplinary perspective}, DOI={10.1111/isj.12275}, journal={Information Systems Journal}, author={Beverungen, Daniel and Breidbach, Christoph F. and Poeppelbuss, Jens and Tuunainen, Virpi Kristiina}, year={2019} }' chicago: 'Beverungen, Daniel, Christoph F. Breidbach, Jens Poeppelbuss, and Virpi Kristiina Tuunainen. “Smart Service Systems: An Interdisciplinary Perspective.” Information Systems Journal, 2019. https://doi.org/10.1111/isj.12275.' ieee: 'D. Beverungen, C. F. Breidbach, J. Poeppelbuss, and V. K. Tuunainen, “Smart service systems: An interdisciplinary perspective,” Information Systems Journal, 2019.' mla: 'Beverungen, Daniel, et al. “Smart Service Systems: An Interdisciplinary Perspective.” Information Systems Journal, 2019, doi:10.1111/isj.12275.' short: D. Beverungen, C.F. Breidbach, J. Poeppelbuss, V.K. Tuunainen, Information Systems Journal (2019). date_created: 2019-10-29T13:00:15Z date_updated: 2022-01-06T06:51:52Z department: - _id: '526' doi: 10.1111/isj.12275 language: - iso: eng publication: Information Systems Journal publication_identifier: issn: - 1350-1917 - 1365-2575 publication_status: published status: public title: 'Smart service systems: An interdisciplinary perspective' type: journal_article user_id: '21671' year: '2019' ... --- _id: '2861' abstract: - lang: eng text: 'The Digital Transformation alters business models in all fields of application, but not all industries transform at the same speed. While recent innovations in smart products, big data, and machine learn-ing have profoundly transformed business models in the high-tech sector, less digitalized industries—like agriculture—have only begun to capitalize on these technologies. Inspired by predictive mainte-nance strategies for industrial equipment, the purpose of this paper is to design, implement, and evaluate a predictive maintenance method for agricultural machines that predicts future defects of a machine’s components, based on a data-driven analysis of service records. An evaluation with 3,407 real-world service records proves that the method predicts damaged parts with a mean accuracy of 86.34%. The artifact is an exaptation of previous design knowledge from high-tech industries to agriculture—a sector in which machines move through rough territory and adverse weather conditions, are utilized exten-sively for short periods, and do not provide sensor data to service providers. Deployed on a platform, the prediction method enables co-creating a predictive maintenance service that helps farmers to avoid resources shortages during harvest seasons, while service providers can plan and conduct maintenance service preemptively and with increased efficiency. ' author: - first_name: Hedda full_name: Lüttenberg, Hedda id: '60612' last_name: Lüttenberg - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen citation: ama: 'Lüttenberg H, Bartelheimer C, Beverungen D. Designing Predictive Maintenance for Agricultural Machines. In: ; 2018.' apa: Lüttenberg, H., Bartelheimer, C., & Beverungen, D. (2018). Designing Predictive Maintenance for Agricultural Machines. Presented at the Twenty-Sixth European Conference on Information Systems (ECIS 2018), Portsmouth, UK. bibtex: '@inproceedings{Lüttenberg_Bartelheimer_Beverungen_2018, title={Designing Predictive Maintenance for Agricultural Machines}, author={Lüttenberg, Hedda and Bartelheimer, Christian and Beverungen, Daniel}, year={2018} }' chicago: Lüttenberg, Hedda, Christian Bartelheimer, and Daniel Beverungen. “Designing Predictive Maintenance for Agricultural Machines,” 2018. ieee: H. Lüttenberg, C. Bartelheimer, and D. Beverungen, “Designing Predictive Maintenance for Agricultural Machines,” presented at the Twenty-Sixth European Conference on Information Systems (ECIS 2018), Portsmouth, UK, 2018. mla: Lüttenberg, Hedda, et al. Designing Predictive Maintenance for Agricultural Machines. 2018. short: 'H. Lüttenberg, C. Bartelheimer, D. Beverungen, in: 2018.' conference: end_date: 28.06.2018 location: Portsmouth, UK name: Twenty-Sixth European Conference on Information Systems (ECIS 2018) start_date: 23.06.2018 date_created: 2018-05-24T09:43:47Z date_updated: 2022-01-06T06:58:11Z department: - _id: '526' status: public title: Designing Predictive Maintenance for Agricultural Machines type: conference user_id: '21671' year: '2018' ... --- _id: '3279' author: - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer - first_name: Jan full_name: Hendrik Betzing, Jan last_name: Hendrik Betzing - first_name: Ingo full_name: Berendes, Ingo last_name: Berendes - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen citation: ama: 'Bartelheimer C, Hendrik Betzing J, Berendes I, Beverungen D. Designing Multi-sided Community Platforms for Local High Street Retail. In: Proceedings of the 26th European Conference on Information Systems. ECIS ’18. Portsmouth, UK; 2018.' apa: Bartelheimer, C., Hendrik Betzing, J., Berendes, I., & Beverungen, D. (2018). Designing Multi-sided Community Platforms for Local High Street Retail. In Proceedings of the 26th European Conference on Information Systems. Portsmouth, UK. bibtex: '@inproceedings{Bartelheimer_Hendrik Betzing_Berendes_Beverungen_2018, place={Portsmouth, UK}, series={ECIS ’18}, title={Designing Multi-sided Community Platforms for Local High Street Retail}, booktitle={Proceedings of the 26th European Conference on Information Systems}, author={Bartelheimer, Christian and Hendrik Betzing, Jan and Berendes, Ingo and Beverungen, Daniel}, year={2018}, collection={ECIS ’18} }' chicago: Bartelheimer, Christian, Jan Hendrik Betzing, Ingo Berendes, and Daniel Beverungen. “Designing Multi-Sided Community Platforms for Local High Street Retail.” In Proceedings of the 26th European Conference on Information Systems. ECIS ’18. Portsmouth, UK, 2018. ieee: C. Bartelheimer, J. Hendrik Betzing, I. Berendes, and D. Beverungen, “Designing Multi-sided Community Platforms for Local High Street Retail,” in Proceedings of the 26th European Conference on Information Systems, Portsmouth, UK, 2018. mla: Bartelheimer, Christian, et al. “Designing Multi-Sided Community Platforms for Local High Street Retail.” Proceedings of the 26th European Conference on Information Systems, 2018. short: 'C. Bartelheimer, J. Hendrik Betzing, I. Berendes, D. Beverungen, in: Proceedings of the 26th European Conference on Information Systems, Portsmouth, UK, 2018.' conference: location: Portsmouth, UK name: ECIS 2018 date_created: 2018-06-18T08:07:59Z date_updated: 2022-01-06T06:59:08Z department: - _id: '526' place: Portsmouth, UK project: - _id: '35' grant_number: ​02K15A073 name: ​Interaktive Einkaufserlebnisse in Innenstädten durch digitale Dienstleistungen publication: Proceedings of the 26th European Conference on Information Systems series_title: ECIS '18 status: public title: Designing Multi-sided Community Platforms for Local High Street Retail type: conference user_id: '21671' year: '2018' ... --- _id: '3280' author: - first_name: Jan full_name: Hendrik Betzing, Jan last_name: Hendrik Betzing - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen - first_name: Jörg full_name: Becker, Jörg last_name: Becker citation: ama: 'Hendrik Betzing J, Beverungen D, Becker J. Design Principles for Co-Creating Digital Customer Experience in High Street Retail. In: Drews P, Funk B, Niemeyer P, Xie L, eds. Tagungsband Data Driven X --- Turning Data into Value --- Band V. MKWI ’18. Leuphana Universität Lüneburg; 2018:2083--2094.' apa: Hendrik Betzing, J., Beverungen, D., & Becker, J. (2018). Design Principles for Co-Creating Digital Customer Experience in High Street Retail. In P. Drews, B. Funk, P. Niemeyer, & L. Xie (Eds.), Tagungsband Data driven X --- Turning Data into Value --- Band V (pp. 2083--2094). Leuphana Universität Lüneburg. bibtex: '@inproceedings{Hendrik Betzing_Beverungen_Becker_2018, place={Leuphana Universität Lüneburg}, series={MKWI ’18}, title={Design Principles for Co-Creating Digital Customer Experience in High Street Retail}, booktitle={Tagungsband Data driven X --- Turning Data into Value --- Band V}, author={Hendrik Betzing, Jan and Beverungen, Daniel and Becker, Jörg}, editor={Drews, Paul and Funk, Burkhardt and Niemeyer, Peter and Xie, LinEditors}, year={2018}, pages={2083--2094}, collection={MKWI ’18} }' chicago: Hendrik Betzing, Jan, Daniel Beverungen, and Jörg Becker. “Design Principles for Co-Creating Digital Customer Experience in High Street Retail.” In Tagungsband Data Driven X --- Turning Data into Value --- Band V, edited by Paul Drews, Burkhardt Funk, Peter Niemeyer, and Lin Xie, 2083--2094. MKWI ’18. Leuphana Universität Lüneburg, 2018. ieee: J. Hendrik Betzing, D. Beverungen, and J. Becker, “Design Principles for Co-Creating Digital Customer Experience in High Street Retail,” in Tagungsband Data driven X --- Turning Data into Value --- Band V, 2018, pp. 2083--2094. mla: Hendrik Betzing, Jan, et al. “Design Principles for Co-Creating Digital Customer Experience in High Street Retail.” Tagungsband Data Driven X --- Turning Data into Value --- Band V, edited by Paul Drews et al., 2018, pp. 2083--2094. short: 'J. Hendrik Betzing, D. Beverungen, J. Becker, in: P. Drews, B. Funk, P. Niemeyer, L. Xie (Eds.), Tagungsband Data Driven X --- Turning Data into Value --- Band V, Leuphana Universität Lüneburg, 2018, pp. 2083--2094.' date_created: 2018-06-18T08:41:05Z date_updated: 2022-01-06T06:59:08Z department: - _id: '526' editor: - first_name: Paul full_name: Drews, Paul last_name: Drews - first_name: Burkhardt full_name: Funk, Burkhardt last_name: Funk - first_name: Peter full_name: Niemeyer, Peter last_name: Niemeyer - first_name: Lin full_name: Xie, Lin last_name: Xie page: 2083--2094 place: Leuphana Universität Lüneburg project: - _id: '35' grant_number: ​02K15A073 name: ​Interaktive Einkaufserlebnisse in Innenstädten durch digitale Dienstleistungen publication: Tagungsband Data driven X --- Turning Data into Value --- Band V series_title: MKWI '18 status: public title: Design Principles for Co-Creating Digital Customer Experience in High Street Retail type: conference user_id: '21671' year: '2018' ... --- _id: '4519' author: - first_name: Hedda full_name: Lüttenberg, Hedda id: '60612' last_name: Lüttenberg - first_name: Verena full_name: Wolf, Verena id: '23633' last_name: Wolf - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen citation: ama: 'Lüttenberg H, Wolf V, Beverungen D. Service (Systems) Engineering für die Produktion. In: Service Engineering. Wiesbaden: Springer Fachmedien Wiesbaden; 2018:31-49. doi:10.1007/978-3-658-20905-6_3' apa: 'Lüttenberg, H., Wolf, V., & Beverungen, D. (2018). Service (Systems) Engineering für die Produktion. In Service Engineering (pp. 31–49). Wiesbaden: Springer Fachmedien Wiesbaden. https://doi.org/10.1007/978-3-658-20905-6_3' bibtex: '@inbook{Lüttenberg_Wolf_Beverungen_2018, place={Wiesbaden}, title={Service (Systems) Engineering für die Produktion}, DOI={10.1007/978-3-658-20905-6_3}, booktitle={Service Engineering}, publisher={Springer Fachmedien Wiesbaden}, author={Lüttenberg, Hedda and Wolf, Verena and Beverungen, Daniel}, year={2018}, pages={31–49} }' chicago: 'Lüttenberg, Hedda, Verena Wolf, and Daniel Beverungen. “Service (Systems) Engineering Für Die Produktion.” In Service Engineering, 31–49. Wiesbaden: Springer Fachmedien Wiesbaden, 2018. https://doi.org/10.1007/978-3-658-20905-6_3.' ieee: 'H. Lüttenberg, V. Wolf, and D. Beverungen, “Service (Systems) Engineering für die Produktion,” in Service Engineering, Wiesbaden: Springer Fachmedien Wiesbaden, 2018, pp. 31–49.' mla: Lüttenberg, Hedda, et al. “Service (Systems) Engineering Für Die Produktion.” Service Engineering, Springer Fachmedien Wiesbaden, 2018, pp. 31–49, doi:10.1007/978-3-658-20905-6_3. short: 'H. Lüttenberg, V. Wolf, D. Beverungen, in: Service Engineering, Springer Fachmedien Wiesbaden, Wiesbaden, 2018, pp. 31–49.' date_created: 2018-09-19T14:15:41Z date_updated: 2022-01-06T07:01:08Z department: - _id: '526' doi: 10.1007/978-3-658-20905-6_3 page: 31-49 place: Wiesbaden publication: Service Engineering publication_identifier: isbn: - '9783658209049' - '9783658209056' publication_status: published publisher: Springer Fachmedien Wiesbaden status: public title: Service (Systems) Engineering für die Produktion type: book_chapter user_id: '21671' year: '2018' ... --- _id: '4766' author: - first_name: C. full_name: Ingo Berendes, C. last_name: Ingo Berendes - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer - first_name: Jan full_name: Hendrik Betzing, Jan last_name: Hendrik Betzing - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen citation: ama: 'Ingo Berendes C, Bartelheimer C, Hendrik Betzing J, Beverungen D. Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language. In: Proceedings of the 39th International Conference on Information Systems. ICIS ’18. San Francisco, CA, USA; 2018.' apa: 'Ingo Berendes, C., Bartelheimer, C., Hendrik Betzing, J., & Beverungen, D. (2018). Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language. In Proceedings of the 39th International Conference on Information Systems. San Francisco, CA, USA.' bibtex: '@inproceedings{Ingo Berendes_Bartelheimer_Hendrik Betzing_Beverungen_2018, place={San Francisco, CA, USA}, series={ICIS ’18}, title={Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language}, booktitle={Proceedings of the 39th International Conference on Information Systems}, author={Ingo Berendes, C. and Bartelheimer, Christian and Hendrik Betzing, Jan and Beverungen, Daniel}, year={2018}, collection={ICIS ’18} }' chicago: 'Ingo Berendes, C., Christian Bartelheimer, Jan Hendrik Betzing, and Daniel Beverungen. “Data-Driven Customer Journey Mapping in Local High Streets: A Domain-Specific Modeling Language.” In Proceedings of the 39th International Conference on Information Systems. ICIS ’18. San Francisco, CA, USA, 2018.' ieee: 'C. Ingo Berendes, C. Bartelheimer, J. Hendrik Betzing, and D. Beverungen, “Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language,” in Proceedings of the 39th International Conference on Information Systems, San Francisco USA, 2018.' mla: 'Ingo Berendes, C., et al. “Data-Driven Customer Journey Mapping in Local High Streets: A Domain-Specific Modeling Language.” Proceedings of the 39th International Conference on Information Systems, 2018.' short: 'C. Ingo Berendes, C. Bartelheimer, J. Hendrik Betzing, D. Beverungen, in: Proceedings of the 39th International Conference on Information Systems, San Francisco, CA, USA, 2018.' conference: location: San Francisco USA name: 39th International Conference on Information Systems date_created: 2018-10-18T07:58:21Z date_updated: 2022-01-06T07:01:21Z department: - _id: '526' place: San Francisco, CA, USA project: - _id: '35' grant_number: ​02K15A073 name: ​Interaktive Einkaufserlebnisse in Innenstädten durch digitale Dienstleistungen publication: Proceedings of the 39th International Conference on Information Systems series_title: ICIS '18 status: public title: 'Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language' type: conference user_id: '21671' year: '2018' ... --- _id: '9687' author: - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen - first_name: Verena full_name: Wolf, Verena id: '23633' last_name: Wolf - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer citation: ama: Beverungen D, Wolf V, Bartelheimer C. Dienstleistungssysteme erfolgreich digital transformieren. Service Business Development. spot.on marketing - Der Newsletter für Marketing und Business Development. 2018. apa: Beverungen, D., Wolf, V., & Bartelheimer, C. (2018). Dienstleistungssysteme erfolgreich digital transformieren. Service Business Development. Spot.on Marketing - Der Newsletter Für Marketing Und Business Development. bibtex: '@article{Beverungen_Wolf_Bartelheimer_2018, title={Dienstleistungssysteme erfolgreich digital transformieren}, journal={Service Business Development. spot.on marketing - Der Newsletter für Marketing und Business Development}, author={Beverungen, Daniel and Wolf, Verena and Bartelheimer, Christian}, year={2018} }' chicago: Beverungen, Daniel, Verena Wolf, and Christian Bartelheimer. “Dienstleistungssysteme Erfolgreich Digital Transformieren.” Service Business Development. Spot.on Marketing - Der Newsletter Für Marketing Und Business Development, 2018. ieee: D. Beverungen, V. Wolf, and C. Bartelheimer, “Dienstleistungssysteme erfolgreich digital transformieren,” Service Business Development. spot.on marketing - Der Newsletter für Marketing und Business Development, 2018. mla: Beverungen, Daniel, et al. “Dienstleistungssysteme Erfolgreich Digital Transformieren.” Service Business Development. Spot.on Marketing - Der Newsletter Für Marketing Und Business Development, 2018. short: D. Beverungen, V. Wolf, C. Bartelheimer, Service Business Development. Spot.on Marketing - Der Newsletter Für Marketing Und Business Development (2018). date_created: 2019-05-07T15:05:26Z date_updated: 2022-01-06T07:04:18Z department: - _id: '526' language: - iso: eng publication: Service Business Development. spot.on marketing - Der Newsletter für Marketing und Business Development publication_date: 2018-09-01 status: public title: Dienstleistungssysteme erfolgreich digital transformieren type: newspaper_article user_id: '23633' year: '2018' ... --- _id: '9709' author: - first_name: Chris full_name: Gernreich, Chris last_name: Gernreich - first_name: Verena full_name: Wolf, Verena id: '23633' last_name: Wolf - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer - first_name: Christopher full_name: Prinz, Christopher last_name: Prinz citation: ama: 'Gernreich C, Wolf V, Bartelheimer C, Prinz C. The Impact of Process Automation on Manufacturers’ Long-Term Knowledge. In: Proceedings of the 39th International Conference on Information Systems. San Francisco, USA; 2018.' apa: Gernreich, C., Wolf, V., Bartelheimer, C., & Prinz, C. (2018). The Impact of Process Automation on Manufacturers’ Long-Term Knowledge. In Proceedings of the 39th International Conference on Information Systems. San Francisco, USA. bibtex: '@inproceedings{Gernreich_Wolf_Bartelheimer_Prinz_2018, place={San Francisco, USA}, title={The Impact of Process Automation on Manufacturers’ Long-Term Knowledge}, booktitle={Proceedings of the 39th International Conference on Information Systems}, author={Gernreich, Chris and Wolf, Verena and Bartelheimer, Christian and Prinz, Christopher}, year={2018} }' chicago: Gernreich, Chris, Verena Wolf, Christian Bartelheimer, and Christopher Prinz. “The Impact of Process Automation on Manufacturers’ Long-Term Knowledge.” In Proceedings of the 39th International Conference on Information Systems. San Francisco, USA, 2018. ieee: C. Gernreich, V. Wolf, C. Bartelheimer, and C. Prinz, “The Impact of Process Automation on Manufacturers’ Long-Term Knowledge,” in Proceedings of the 39th International Conference on Information Systems, San Francisco, USA, 2018. mla: Gernreich, Chris, et al. “The Impact of Process Automation on Manufacturers’ Long-Term Knowledge.” Proceedings of the 39th International Conference on Information Systems, 2018. short: 'C. Gernreich, V. Wolf, C. Bartelheimer, C. Prinz, in: Proceedings of the 39th International Conference on Information Systems, San Francisco, USA, 2018.' conference: location: San Francisco, USA name: 39th International Conference on Information Systems date_created: 2019-05-08T13:56:18Z date_updated: 2022-01-06T07:04:18Z department: - _id: '526' language: - iso: eng place: San Francisco, USA publication: Proceedings of the 39th International Conference on Information Systems status: public title: The Impact of Process Automation on Manufacturers’ Long-Term Knowledge type: conference user_id: '23633' year: '2018' ... --- _id: '5073' author: - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen - first_name: Verena full_name: Wolf, Verena id: '23633' last_name: Wolf - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer citation: ama: 'Beverungen D, Wolf V, Bartelheimer C. Digitale Transformation von Dienstleistungssystemen. In: Service Business Development. Wiesbaden: Springer Fachmedien Wiesbaden; 2018:395-422. doi:10.1007/978-3-658-22424-0_17' apa: 'Beverungen, D., Wolf, V., & Bartelheimer, C. (2018). Digitale Transformation von Dienstleistungssystemen. In Service Business Development (pp. 395–422). Wiesbaden: Springer Fachmedien Wiesbaden. https://doi.org/10.1007/978-3-658-22424-0_17' bibtex: '@inbook{Beverungen_Wolf_Bartelheimer_2018, place={Wiesbaden}, title={Digitale Transformation von Dienstleistungssystemen}, DOI={10.1007/978-3-658-22424-0_17}, booktitle={Service Business Development}, publisher={Springer Fachmedien Wiesbaden}, author={Beverungen, Daniel and Wolf, Verena and Bartelheimer, Christian}, year={2018}, pages={395–422} }' chicago: 'Beverungen, Daniel, Verena Wolf, and Christian Bartelheimer. “Digitale Transformation von Dienstleistungssystemen.” In Service Business Development, 395–422. Wiesbaden: Springer Fachmedien Wiesbaden, 2018. https://doi.org/10.1007/978-3-658-22424-0_17.' ieee: 'D. Beverungen, V. Wolf, and C. Bartelheimer, “Digitale Transformation von Dienstleistungssystemen,” in Service Business Development, Wiesbaden: Springer Fachmedien Wiesbaden, 2018, pp. 395–422.' mla: Beverungen, Daniel, et al. “Digitale Transformation von Dienstleistungssystemen.” Service Business Development, Springer Fachmedien Wiesbaden, 2018, pp. 395–422, doi:10.1007/978-3-658-22424-0_17. short: 'D. Beverungen, V. Wolf, C. Bartelheimer, in: Service Business Development, Springer Fachmedien Wiesbaden, Wiesbaden, 2018, pp. 395–422.' date_created: 2018-10-30T14:32:22Z date_updated: 2022-01-06T07:01:36Z department: - _id: '526' doi: 10.1007/978-3-658-22424-0_17 page: 395-422 place: Wiesbaden publication: Service Business Development publication_identifier: isbn: - '9783658224233' - '9783658224240' publication_status: published publisher: Springer Fachmedien Wiesbaden status: public title: Digitale Transformation von Dienstleistungssystemen type: book_chapter user_id: '21671' year: '2018' ... --- _id: '4516' abstract: - lang: eng text: Although many methods have been proposed for engineering service systems and customer solutions, most of these approaches give little consideration to recombinant service innovation. Recombinant innovation refers to reusing and integrating resources that were previously unconnected. In an age of networked products and data, we can expect that many service innovations will be based on adding, dissociating, and associating existing value propositions by accessing internal and external resources instead of designing them from scratch. The purpose of this paper is to identify if current service engineering approaches account for the mechanisms of recombinant innovation and to design a method for recombinant service systems engineering. In a conceptual analysis of 24 service engineering methods, the study identified that most methods (1) focus on designing value propositions instead of service systems, (2) view service independent of physical goods, (3) are either linear or iterative instead of agile, and (4) do not sufficiently address the mechanisms of recombinant innovation. The paper discusses how these deficiencies can be remedied and designs a revised service systems engineering approach that reorganizes service engineering processes according to four design principles. The method is demonstrated with the recombinant design of a service system for predictive maintenance of agricultural machines. article_type: original author: - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen - first_name: Hedda full_name: Lüttenberg, Hedda id: '60612' last_name: Lüttenberg - first_name: Verena full_name: Wolf, Verena id: '23633' last_name: Wolf citation: ama: Beverungen D, Lüttenberg H, Wolf V. Recombinant Service Systems Engineering. Business & Information Systems Engineering. 2018;60(5):377-391. doi:10.1007/s12599-018-0526-4 apa: Beverungen, D., Lüttenberg, H., & Wolf, V. (2018). Recombinant Service Systems Engineering. Business & Information Systems Engineering, 60(5), 377–391. https://doi.org/10.1007/s12599-018-0526-4 bibtex: '@article{Beverungen_Lüttenberg_Wolf_2018, title={Recombinant Service Systems Engineering}, volume={60}, DOI={10.1007/s12599-018-0526-4}, number={5}, journal={Business & Information Systems Engineering}, publisher={SpringerNature}, author={Beverungen, Daniel and Lüttenberg, Hedda and Wolf, Verena}, year={2018}, pages={377–391} }' chicago: 'Beverungen, Daniel, Hedda Lüttenberg, and Verena Wolf. “Recombinant Service Systems Engineering.” Business & Information Systems Engineering 60, no. 5 (2018): 377–91. https://doi.org/10.1007/s12599-018-0526-4.' ieee: 'D. Beverungen, H. Lüttenberg, and V. Wolf, “Recombinant Service Systems Engineering,” Business & Information Systems Engineering, vol. 60, no. 5, pp. 377–391, 2018, doi: 10.1007/s12599-018-0526-4.' mla: Beverungen, Daniel, et al. “Recombinant Service Systems Engineering.” Business & Information Systems Engineering, vol. 60, no. 5, SpringerNature, 2018, pp. 377–91, doi:10.1007/s12599-018-0526-4. short: D. Beverungen, H. Lüttenberg, V. Wolf, Business & Information Systems Engineering 60 (2018) 377–391. date_created: 2018-09-19T13:53:51Z date_updated: 2024-04-18T12:57:19Z department: - _id: '526' doi: 10.1007/s12599-018-0526-4 intvolume: ' 60' issue: '5' keyword: - Service engineering - Recombinant innovation - (Product-)service system - Design science research - New service development language: - iso: eng page: 377-391 project: - _id: '36' grant_number: O2K14A22O name: 'Digivation: Digitale Prozessinnovationen durch datenbasierte Dienstleistungen ' - _id: '1068' grant_number: 02K14A220 name: 'DIGIVATION: DIGIVATION - Dienstleistungsinnovationen durch Digitalisierung - Methoden, Potenziale und Transfer für Smart Services' publication: Business & Information Systems Engineering publication_identifier: issn: - 2363-7005 - 1867-0202 publication_status: published publisher: SpringerNature quality_controlled: '1' status: public title: Recombinant Service Systems Engineering type: journal_article user_id: '59677' volume: 60 year: '2018' ... --- _id: '2860' abstract: - lang: eng text: "Although many methods have been proposed for engineering services and customer \ solutions, most of these approaches give little consideration to recombinant service innovation. In an age of smart products and \r\nsmart data, we can, however, expect that many of future service innovations need to be based on adding, transferring, \ dissociating, and associating existing value propositions. The purpose \ of this paper is to outline what properties constitute recombinant service innovation and to identify if current service engineering approaches fulfill \r\nthese properties. Based on a conceptual in-depth analysis of \ 24 service engineering methods, we identify that most methods focus \ on designing value propositions instead of service systems, view service \ independent of physical goods, are linear or iterative, and incompletely \ address the mechanisms of recombinant innovation. We discuss how these deficiencies can be remedied and propose a first conceptual model of a revised se\r\nrvice \ system engineering approach." author: - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen - first_name: Hedda full_name: Lüttenberg, Hedda id: '60612' last_name: Lüttenberg - first_name: Verena full_name: Wolf, Verena id: '23633' last_name: Wolf citation: ama: 'Beverungen D, Lüttenberg H, Wolf V. Recombinant Service System Engineering. In: Leimeister JM, Brenner W, eds. Proceedings Der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017). St.  Gallen; 2017:136-150.' apa: Beverungen, D., Lüttenberg, H., & Wolf, V. (2017). Recombinant Service System Engineering. In J. M. Leimeister & W. Brenner (Eds.), Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017) (pp. 136–150). St.  Gallen. bibtex: '@inproceedings{Beverungen_Lüttenberg_Wolf_2017, place={St.  Gallen}, title={Recombinant Service System Engineering}, booktitle={Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017)}, author={Beverungen, Daniel and Lüttenberg, Hedda and Wolf, Verena}, editor={Leimeister, Jan Marco and Brenner, WalterEditors}, year={2017}, pages={136–150} }' chicago: Beverungen, Daniel, Hedda Lüttenberg, and Verena Wolf. “Recombinant Service System Engineering.” In Proceedings Der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), edited by Jan Marco Leimeister and Walter Brenner, 136–50. St.  Gallen, 2017. ieee: D. Beverungen, H. Lüttenberg, and V. Wolf, “Recombinant Service System Engineering,” in Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), St. Gallen, Switzerland, 2017, pp. 136–150. mla: Beverungen, Daniel, et al. “Recombinant Service System Engineering.” Proceedings Der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), edited by Jan Marco Leimeister and Walter Brenner, 2017, pp. 136–50. short: 'D. Beverungen, H. Lüttenberg, V. Wolf, in: J.M. Leimeister, W. Brenner (Eds.), Proceedings Der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), St.  Gallen, 2017, pp. 136–150.' conference: end_date: 15.02.2017 location: St. Gallen, Switzerland name: 13 th International Conference on Wirtschaftsinformatik start_date: 12.02.2017 date_created: 2018-05-24T09:26:21Z date_updated: 2022-01-06T06:58:10Z department: - _id: '526' editor: - first_name: Jan Marco full_name: Leimeister, Jan Marco last_name: Leimeister - first_name: Walter full_name: Brenner, Walter last_name: Brenner keyword: - Service engineering - recombinant innovation - (product - )service system - literature analysis - new service development language: - iso: eng page: 136-150 place: St. Gallen project: - _id: '36' grant_number: O2K14A22O name: 'Digitale Prozessinnovationen durch datenbasierte Dienstleistungen ' publication: Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017) quality_controlled: '1' status: public title: Recombinant Service System Engineering type: conference user_id: '60612' year: '2017' ... --- _id: '3282' author: - first_name: Benjamin full_name: Klör, Benjamin last_name: Klör - first_name: Markus full_name: Monhof, Markus last_name: Monhof - first_name: Sebastian full_name: Bräuer, Sebastian last_name: Bräuer - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen citation: ama: 'Klör B, Monhof M, Bräuer S, Beverungen D. Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype. In: Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017). ; 2017.' apa: 'Klör, B., Monhof, M., Bräuer, S., & Beverungen, D. (2017). Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype. In Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017). Thessaloniki, Greece.' bibtex: '@inproceedings{Klör_Monhof_Bräuer_Beverungen_2017, title={Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype}, booktitle={Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017)}, author={Klör, Benjamin and Monhof, Markus and Bräuer, Sebastian and Beverungen, Daniel}, year={2017} }' chicago: 'Klör, Benjamin, Markus Monhof, Sebastian Bräuer, and Daniel Beverungen. “Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype.” In Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017), 2017.' ieee: 'B. Klör, M. Monhof, S. Bräuer, and D. Beverungen, “Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype,” in Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017), Thessaloniki, Greece, 2017.' mla: 'Klör, Benjamin, et al. “Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype.” Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017), 2017.' short: 'B. Klör, M. Monhof, S. Bräuer, D. Beverungen, in: Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017), 2017.' conference: location: Thessaloniki, Greece name: 19th IEEE Conference on Business Informatics (CBI 2017) date_created: 2018-06-18T09:42:56Z date_updated: 2022-01-06T06:59:08Z department: - _id: '526' publication: Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017) status: public title: 'Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype' type: conference user_id: '21671' year: '2017' ... --- _id: '3487' author: - first_name: Jan full_name: Hendrik Betzing, Jan last_name: Hendrik Betzing - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen - first_name: Jörg full_name: Becker, Jörg last_name: Becker - first_name: Martin full_name: Matzner, Martin last_name: Matzner - first_name: Gertrud full_name: Schmitz, Gertrud last_name: Schmitz - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer - first_name: Carsten Ingo full_name: Berendes, Carsten Ingo id: '53344' last_name: Berendes - first_name: Marina full_name: Braun, Marina last_name: Braun - first_name: Andera full_name: Gadeib, Andera last_name: Gadeib - first_name: Moritz {von full_name: Hoffen}, Moritz {von last_name: Hoffen} - first_name: Christian full_name: Schallenberg, Christian last_name: Schallenberg citation: ama: Hendrik Betzing J, Beverungen D, Becker J, et al. Interaktive, digitale Einkaufserlebnisse in Innenstädten. HMD Praxis der Wirtschaftsinformatik. 2017;(5):659--671. doi:10.1365/s40702-017-0343-0 apa: Hendrik Betzing, J., Beverungen, D., Becker, J., Matzner, M., Schmitz, G., Bartelheimer, C., … Schallenberg, C. (2017). Interaktive, digitale Einkaufserlebnisse in Innenstädten. HMD Praxis Der Wirtschaftsinformatik, (5), 659--671. https://doi.org/10.1365/s40702-017-0343-0 bibtex: '@article{Hendrik Betzing_Beverungen_Becker_Matzner_Schmitz_Bartelheimer_Berendes_Braun_Gadeib_Hoffen}_et al._2017, title={Interaktive, digitale Einkaufserlebnisse in Innenstädten}, DOI={10.1365/s40702-017-0343-0}, number={5}, journal={HMD Praxis der Wirtschaftsinformatik}, author={Hendrik Betzing, Jan and Beverungen, Daniel and Becker, Jörg and Matzner, Martin and Schmitz, Gertrud and Bartelheimer, Christian and Berendes, Carsten Ingo and Braun, Marina and Gadeib, Andera and Hoffen}, Moritz {von and et al.}, year={2017}, pages={659--671} }' chicago: 'Hendrik Betzing, Jan, Daniel Beverungen, Jörg Becker, Martin Matzner, Gertrud Schmitz, Christian Bartelheimer, Carsten Ingo Berendes, et al. “Interaktive, Digitale Einkaufserlebnisse in Innenstädten.” HMD Praxis Der Wirtschaftsinformatik, no. 5 (2017): 659--671. https://doi.org/10.1365/s40702-017-0343-0.' ieee: J. Hendrik Betzing et al., “Interaktive, digitale Einkaufserlebnisse in Innenstädten,” HMD Praxis der Wirtschaftsinformatik, no. 5, pp. 659--671, 2017. mla: Hendrik Betzing, Jan, et al. “Interaktive, Digitale Einkaufserlebnisse in Innenstädten.” HMD Praxis Der Wirtschaftsinformatik, no. 5, 2017, pp. 659--671, doi:10.1365/s40702-017-0343-0. short: J. Hendrik Betzing, D. Beverungen, J. Becker, M. Matzner, G. Schmitz, C. Bartelheimer, C.I. Berendes, M. Braun, A. Gadeib, M. {von Hoffen}, C. Schallenberg, HMD Praxis Der Wirtschaftsinformatik (2017) 659--671. date_created: 2018-07-06T10:16:22Z date_updated: 2022-01-06T06:59:18Z department: - _id: '526' doi: 10.1365/s40702-017-0343-0 issue: '5' page: 659--671 publication: HMD Praxis der Wirtschaftsinformatik status: public title: Interaktive, digitale Einkaufserlebnisse in Innenstädten type: journal_article user_id: '21671' year: '2017' ...