@inproceedings{21330,
  author       = {{Mirbabaie, Milad and Marx, J. and Stieglitz, S.}},
  booktitle    = {{Proceedings of the 14th International Conference on Wirtschaftsinformatik}},
  title        = {{{'Show Me Your People Skills' - Employing CEO Branding for Corporate Reputation Management in Social Media}}},
  year         = {{2019}},
}

@inproceedings{21331,
  author       = {{Fromm, J. and Mirbabaie, Milad and Stieglitz, S.}},
  booktitle    = {{Proceedings of the 14th International Conference on Wirtschaftsinformatik}},
  title        = {{{The Potential of Augmented Reality for Improving Occupational First Aid}}},
  year         = {{2019}},
}

@article{21305,
  author       = {{Mirbabaie, Milad and Stieglitz, Stefan and Priesmeyer, Jessica and Kindel, Marius}},
  issn         = {{1436-3011}},
  journal      = {{HMD Praxis der Wirtschaftsinformatik}},
  pages        = {{147--159}},
  title        = {{{Einsatz von Spielmechaniken und Bots zur Moderation von Kreativitätsprozessen in Unternehmen}}},
  doi          = {{10.1365/s40702-018-00475-5}},
  year         = {{2018}},
}

@article{21307,
  author       = {{Stieglitz, S. and Mirbabaie, Milad and Ross, B. and Neuberger, C.}},
  journal      = {{International Journal of Information Management}},
  pages        = {{156--168}},
  title        = {{{Social Media Analytics - Challenges in Topic Discovery, Data Collection, and Data Preparation}}},
  year         = {{2018}},
}

@article{21308,
  author       = {{Stieglitz, S.  and Meske, C. and Ross, B. and Mirbabaie, Milad}},
  journal      = {{Information Systems Frontiers}},
  title        = {{{Going Back in Time to Predict the Future - The Complex Role of the Data Collection Period in Social Media Analytics}}},
  year         = {{2018}},
}

@article{21309,
  author       = {{Stieglitz, S. and Mirbabaie, Milad and Fromm, J.}},
  journal      = {{International Journal of Information Systems for Crisis Response and Management}},
  title        = {{{Understanding Sense-Making on Social Media during Crises: Categorization of Sense-Making Barriers and Strategies}}},
  year         = {{2018}},
}

@article{21310,
  author       = {{Kapidzic, Sanja and Neuberger, Christoph and Stieglitz, Stefan and Mirbabaie, Milad}},
  issn         = {{2167-0811}},
  journal      = {{Digital Journalism}},
  pages        = {{251--272}},
  title        = {{{Interaction and Influence on Twitter: Comparing the discourse relationships between user types on five topics}}},
  doi          = {{10.1080/21670811.2018.1522962}},
  year         = {{2018}},
}

@article{21311,
  author       = {{Stieglitz, S. and Mirbabaie, Milad and Milde, M.}},
  journal      = {{International Journal of Human-Computer Interaction}},
  title        = {{{Social Positions and Collective Sense-making in Crisis Communication}}},
  year         = {{2018}},
}

@inproceedings{21332,
  author       = {{Jung, A.-K. and Mirbabaie, Milad and Ross, B. and Stieglitz, S. and Neuberger, C. and Kapidzic, S.}},
  booktitle    = {{Proceedings of the 39th International Conference on Information Systems}},
  title        = {{{Information Diffusion between Twitter and Online Media}}},
  year         = {{2018}},
}

@inproceedings{21333,
  author       = {{Mirbabaie, Milad and Fromm, J. and Löppenberg, S. and Meinig, S. and Reuße, M.}},
  booktitle    = {{Proceedings of the 29th Australasian Conference on Information Systems}},
  title        = {{{The Potential of Social Media Analytics for Improving Social Media Communication of Emergency Agencies}}},
  year         = {{2018}},
}

@inproceedings{21334,
  author       = {{Marx, J. and Mirbabaie, Milad and Ehnis, C.}},
  booktitle    = {{Proceedings of the 29th Australasian Conference on Information Systems}},
  title        = {{{Sense-Giving Strategies of Media Organisations in Social Media Disaster Communication: Findings from Hurricane Harvey}}},
  year         = {{2018}},
}

@inproceedings{21335,
  author       = {{Marx, J. and Mirbabaie, Milad and Stieglitz, S.}},
  booktitle    = {{Proceedings of the 29th Australasian Conference on Information Systems}},
  title        = {{{You are now an Influencer! Measuring CEO Reputation in Social Media}}},
  year         = {{2018}},
}

@inproceedings{21336,
  author       = {{Brachten, F. and Mirbabaie, Milad and Stieglitz, S. and Berger, O. and Bludau, S. and Schrickel, K.}},
  booktitle    = {{Proceedings of the 29th Australasian Conference on Information Systems}},
  title        = {{{Threat or Opportunity? - Examining Social Bots in Social Media Crisis Communication}}},
  year         = {{2018}},
}

@inproceedings{21342,
  author       = {{Stieglitz, S. and Mirbabaie, Milad and Fromm, J. and Melzer, S.}},
  booktitle    = {{Proceedings of the Twenty-Sixth European Conference on Information Systems}},
  title        = {{{The Adoption of Social Media Analytics for Crisis Management – Challenges and Opportunities}}},
  year         = {{2018}},
}

@inproceedings{21343,
  author       = {{Meinert, J. and Mirbabaie, Milad and Dungs, S. and Aker, A.}},
  booktitle    = {{20th International Conference on Human-Computer Interaction, Social Computing and Social Media}},
  publisher    = {{Springer}},
  title        = {{{"Is it really fake? – Towards an Understanding of Fake News in Social Media Communication"}}},
  year         = {{2018}},
}

@inbook{21345,
  author       = {{Kapidzic, Sanja and Neuberger, Christoph and Stieglitz, Stefan and Mirbabaie, Milad}},
  booktitle    = {{Trust in Media and Journalism: Empirical perspectives on ethics, norms, impacts and populism in Europe}},
  editor       = {{Otto, Kim and Köhler, Andreas}},
  isbn         = {{9783658207649}},
  publisher    = {{Springer}},
  title        = {{{The Quality of Tweets and the Adoption of Journalistic Norms}}},
  doi          = {{10.1007/978-3-658-20765-6_4}},
  year         = {{2018}},
}

@inproceedings{21346,
  author       = {{Mirbabaie, Milad and Youn, S.}},
  booktitle    = {{Proceedings of the 10th Multikonferenz Wirtschaftsinformatik}},
  title        = {{{Exploring Sense-making Activities in Crisis Situations}}},
  year         = {{2018}},
}

@inproceedings{21347,
  author       = {{Mirbabaie, Milad and Potthoff, T. and Lange, C. and Stieglitz, S.}},
  booktitle    = {{Proceedings of the 10th Multikonferenz Wirtschaftsinformatik}},
  title        = {{{Integration von Social-Media-Daten in analytische CRM-Systeme}}},
  year         = {{2018}},
}

@inproceedings{21348,
  author       = {{Stieglitz, S. and Mirbabaie, Milad and Potthoff, T.}},
  booktitle    = {{Proceedings of the 51st Hawaii International Conference on System Sciences}},
  title        = {{{Crisis Communication on Twitter during a Global Crisis of Volkswagen – The Case of “Dieselgate”}}},
  year         = {{2018}},
}

@article{21312,
  author       = {{Stieglitz, Stefan and Bunker, Deborah and Mirbabaie, Milad and Ehnis, Christian}},
  issn         = {{0966-0879}},
  journal      = {{Journal of Contingencies and Crisis Management}},
  pages        = {{4--15}},
  title        = {{{Sense-Making in Social Media During Extreme Events}}},
  doi          = {{10.1111/1468-5973.12193}},
  year         = {{2017}},
}