@inbook{25413,
  author       = {{Geierhos, Michaela and  Baeumer,  Frederik Simon  and  Sabine, Schulze and Valentina, Stu{\ss}}},
  booktitle    = {{Current Approaches in Applied Artificial Intelligence, Lecture Notes in Computer Science}},
  editor       = {{Ali, Moonis and Kwon, Young Sig  and Lee, Chang-Hwan  and Kim, Juntae and  Kim, Yongdai}},
  isbn         = {{978-3-319-19065-5}},
  pages        = {{305--315}},
  publisher    = {{Springer International Publishing Switzerland}},
  title        = {{{Filtering Reviews by Random Individual Error}}},
  volume       = {{9101}},
  year         = {{2015}},
}

@inbook{293,
  abstract     = {{Opinion mining from physician rating websites depends on the quality of the extracted information. Sometimes reviews are user-error prone and the assigned stars or grades contradict the associated content. We therefore aim at detecting random individual error within reviews. Such errors comprise the disagreement in polarity of review texts and the respective ratings. The challenges that thereby arise are (1) the content and sentiment analysis of the review texts and (2) the removal of the random individual errors contained therein. To solve these tasks, we assign polarities to automatically recognized opinion phrases in reviews and then check for divergence in rating and text polarity. The novelty of our approach is that we improve user-generated data quality by excluding error-prone reviews on German physician websites from average ratings.}},
  author       = {{Geierhos, Michaela and Bäumer, Frederik Simon and Schulze, Sabine and Stuß, Valentina}},
  booktitle    = {{Proceedings of the 28th International Conference on Industrial, Engineering and Other Applications of Applied Intelligent Systems (IEA/AIE 2015)}},
  editor       = {{Ali, Moonis  and Kwon, Young Sig and Lee, Chang-Hwan and Kim, Juntae  and Kim, Yongdai }},
  isbn         = {{978-3-319-19065-5}},
  location     = {{Seoul, South Korea}},
  pages        = {{305--315}},
  publisher    = {{Springer}},
  title        = {{{Filtering Reviews by Random Individual Error}}},
  doi          = {{10.1007/978-3-319-19066-2_30}},
  volume       = {{9101}},
  year         = {{2015}},
}