--- _id: '9613' abstract: - lang: eng text: The ability to openly evaluate products, locations and services is an achievement of the Web 2.0. It has never been easier to inform oneself about the quality of products or services and possible alternatives. Forming one’s own opinion based on the impressions of other people can lead to better experiences. However, this presupposes trust in one’s fellows as well as in the quality of the review platforms. In previous work on physician reviews and the corresponding websites, it was observed that there occurs faulty behavior by some reviewers and there were noteworthy differences in the technical implementation of the portals and in the efforts of site operators to maintain high quality reviews. These experiences raise new questions regarding what trust means on review platforms, how trust arises and how easily it can be destroyed. author: - first_name: Joschka full_name: Kersting, Joschka id: '58701' last_name: Kersting - first_name: Frederik Simon full_name: Bäumer, Frederik Simon id: '38837' last_name: Bäumer - first_name: Michaela full_name: Geierhos, Michaela id: '42496' last_name: Geierhos orcid: 0000-0002-8180-5606 citation: ama: 'Kersting J, Bäumer FS, Geierhos M. In Reviews We Trust: But Should We? Experiences with Physician Review Websites. In: Ramachandran M, Walters R, Wills G, Méndez Muñoz V, Chang V, eds. Proceedings of the 4th International Conference on Internet of Things, Big Data and Security. Setúbal, Portugal: SCITEPRESS; 2019:147-155.' apa: 'Kersting, J., Bäumer, F. S., & Geierhos, M. (2019). In Reviews We Trust: But Should We? Experiences with Physician Review Websites. In M. Ramachandran, R. Walters, G. Wills, V. Méndez Muñoz, & V. Chang (Eds.), Proceedings of the 4th International Conference on Internet of Things, Big Data and Security (pp. 147–155). Setúbal, Portugal: SCITEPRESS.' bibtex: '@inproceedings{Kersting_Bäumer_Geierhos_2019, place={Setúbal, Portugal}, title={In Reviews We Trust: But Should We? Experiences with Physician Review Websites}, booktitle={Proceedings of the 4th International Conference on Internet of Things, Big Data and Security}, publisher={SCITEPRESS}, author={Kersting, Joschka and Bäumer, Frederik Simon and Geierhos, Michaela}, editor={Ramachandran, Muthu and Walters, Robert and Wills, Gary and Méndez Muñoz, Víctor and Chang, VictorEditors}, year={2019}, pages={147–155} }' chicago: 'Kersting, Joschka, Frederik Simon Bäumer, and Michaela Geierhos. “In Reviews We Trust: But Should We? Experiences with Physician Review Websites.” In Proceedings of the 4th International Conference on Internet of Things, Big Data and Security, edited by Muthu Ramachandran, Robert Walters, Gary Wills, Víctor Méndez Muñoz, and Victor Chang, 147–55. Setúbal, Portugal: SCITEPRESS, 2019.' ieee: 'J. Kersting, F. S. Bäumer, and M. Geierhos, “In Reviews We Trust: But Should We? Experiences with Physician Review Websites,” in Proceedings of the 4th International Conference on Internet of Things, Big Data and Security, Heraklion, Greece, 2019, pp. 147–155.' mla: 'Kersting, Joschka, et al. “In Reviews We Trust: But Should We? Experiences with Physician Review Websites.” Proceedings of the 4th International Conference on Internet of Things, Big Data and Security, edited by Muthu Ramachandran et al., SCITEPRESS, 2019, pp. 147–55.' short: 'J. Kersting, F.S. Bäumer, M. Geierhos, in: M. Ramachandran, R. Walters, G. Wills, V. Méndez Muñoz, V. Chang (Eds.), Proceedings of the 4th International Conference on Internet of Things, Big Data and Security, SCITEPRESS, Setúbal, Portugal, 2019, pp. 147–155.' conference: end_date: 2019-05-04 location: Heraklion, Greece name: 4th International Conference on Internet of Things, Big Data and Security (IoTBDS 2019) start_date: 2019-05-02 date_created: 2019-05-06T09:00:48Z date_updated: 2022-01-06T07:04:17Z ddc: - '000' department: - _id: '1' - _id: '579' editor: - first_name: Muthu full_name: Ramachandran, Muthu last_name: Ramachandran - first_name: Robert full_name: Walters, Robert last_name: Walters - first_name: Gary full_name: Wills, Gary last_name: Wills - first_name: Víctor full_name: Méndez Muñoz, Víctor last_name: Méndez Muñoz - first_name: Victor full_name: Chang, Victor last_name: Chang file: - access_level: closed content_type: application/pdf creator: jkers date_created: 2020-09-18T09:24:41Z date_updated: 2020-09-18T09:24:41Z file_id: '19573' file_name: Kersting et al. (2019), Kersting2019.pdf file_size: 1112502 relation: main_file success: 1 file_date_updated: 2020-09-18T09:24:41Z has_accepted_license: '1' keyword: - Trust - Physician Reviews - Network Analysis language: - iso: eng main_file_link: - url: www.insticc.org/Primoris/Resources/PaperPdf.ashx?idPaper=77454 page: 147-155 place: Setúbal, Portugal publication: Proceedings of the 4th International Conference on Internet of Things, Big Data and Security publication_identifier: isbn: - 978-989-758-369-8 unknown: - 2184-4976 publication_status: published publisher: SCITEPRESS quality_controlled: '1' status: public title: 'In Reviews We Trust: But Should We? Experiences with Physician Review Websites' type: conference user_id: '58701' year: '2019' ...