---
_id: '61877'
abstract:
- lang: eng
  text: "<jats:title>Abstract</jats:title>\r\n          <jats:p>Research indicates
    that anger is a prevalent emotion in human-technology interactions, often leading
    to frustration, rejection and reduced trust, significantly impacting user experience
    and acceptance of technology. Particularly in high-risk or uncertain situations,
    where AI explanations are intended to help users make more informed decisions,
    decision-making is influenced by emotional factors, impairing understanding and
    leading to suboptimal choices. While XAI research continues to evolve, greater
    consideration of users’ emotions and individual characteristics remains necessary.
    Broadening empirical studies in this area could foster a more comprehensive understanding
    of decision-making processes following explanations, especially in relation to
    the interaction between emotions and cognition. In response, this study seeks
    to contribute to this area by employing an experimental design to examine the
    effects of AI explanations and emotion regulation on user reliance and trust of
    emotional users. The results provide a foundation for future human-centered research
    in XAI, focusing on the impact of emotions and cognition in human-technology interactions.</jats:p>"
author:
- first_name: Olesja
  full_name: Lammert, Olesja
  id: '47384'
  last_name: Lammert
  orcid: 0000-0001-8201-5166
citation:
  ama: 'Lammert O. Can AI Regulate Your Emotions? An Empirical Investigation of the Influence
    of AI Explanations and Emotion Regulation on Human Decision-Making Factors. In:
    <i>Communications in Computer and Information Science</i>. Springer Nature Switzerland;
    2025. doi:<a href="https://doi.org/10.1007/978-3-032-08333-3_11">10.1007/978-3-032-08333-3_11</a>'
  apa: Lammert, O. (2025). Can AI Regulate Your Emotions? An Empirical Investigation
    of the Influence of AI Explanations and Emotion Regulation on Human Decision-Making
    Factors. In <i>Communications in Computer and Information Science</i>. Springer
    Nature Switzerland. <a href="https://doi.org/10.1007/978-3-032-08333-3_11">https://doi.org/10.1007/978-3-032-08333-3_11</a>
  bibtex: '@inbook{Lammert_2025, place={Cham}, title={Can AI Regulate Your Emotions?
    An Empirical Investigation of the Influence of AI Explanations and Emotion Regulation
    on Human Decision-Making Factors}, DOI={<a href="https://doi.org/10.1007/978-3-032-08333-3_11">10.1007/978-3-032-08333-3_11</a>},
    booktitle={Communications in Computer and Information Science}, publisher={Springer
    Nature Switzerland}, author={Lammert, Olesja}, year={2025} }'
  chicago: 'Lammert, Olesja. “Can AI Regulate Your Emotions? An Empirical Investigation
    of the Influence of AI Explanations and Emotion Regulation on Human Decision-Making
    Factors.” In <i>Communications in Computer and Information Science</i>. Cham:
    Springer Nature Switzerland, 2025. <a href="https://doi.org/10.1007/978-3-032-08333-3_11">https://doi.org/10.1007/978-3-032-08333-3_11</a>.'
  ieee: 'O. Lammert, “Can AI Regulate Your Emotions? An Empirical Investigation of the Influence
    of AI Explanations and Emotion Regulation on Human Decision-Making Factors,” in
    <i>Communications in Computer and Information Science</i>, Cham: Springer Nature
    Switzerland, 2025.'
  mla: Lammert, Olesja. “Can AI Regulate Your Emotions? An Empirical Investigation
    of the Influence of AI Explanations and Emotion Regulation on Human Decision-Making
    Factors.” <i>Communications in Computer and Information Science</i>, Springer
    Nature Switzerland, 2025, doi:<a href="https://doi.org/10.1007/978-3-032-08333-3_11">10.1007/978-3-032-08333-3_11</a>.
  short: 'O. Lammert, in: Communications in Computer and Information Science, Springer
    Nature Switzerland, Cham, 2025.'
date_created: 2025-10-20T06:29:19Z
date_updated: 2025-10-20T06:29:44Z
department:
- _id: '178'
- _id: '184'
doi: 10.1007/978-3-032-08333-3_11
language:
- iso: eng
place: Cham
project:
- _id: '113'
  name: TRR 318 - Subproject A3
publication: Communications in Computer and Information Science
publication_identifier:
  isbn:
  - '9783032083326'
  - '9783032083333'
  issn:
  - 1865-0929
  - 1865-0937
publication_status: published
publisher: Springer Nature Switzerland
status: public
title: Can AI Regulate Your Emotions? An Empirical Investigation of the Influence
  of AI Explanations and Emotion Regulation on Human Decision-Making Factors
type: book_chapter
user_id: '72497'
year: '2025'
...
