@inbook{6253, author = {{Senft, Björn and Fischer, Holger Gerhard and Oberthür, Simon and Patkar, Nitish}}, booktitle = {{Design, User Experience, and Usability: Theory and Practice}}, isbn = {{9783319917962}}, issn = {{0302-9743}}, location = {{Las Vegas, USA}}, pages = {{758--770}}, publisher = {{Springer International Publishing}}, title = {{{Assist Users to Straightaway Suggest and Describe Experienced Problems}}}, doi = {{10.1007/978-3-319-91797-9_52}}, volume = {{10918}}, year = {{2018}}, } @inbook{6254, author = {{Fischer, Holger Gerhard and Senft, Björn and Rittmeier, Florian and Sauer, Stefan}}, booktitle = {{Design, User Experience, and Usability: Theory and Practice. Proceedings of the 20th International Conference on Human-Computer Interaktion (HCI International 2018)}}, editor = {{Marcus, Aaron and Wang, Wentao}}, isbn = {{9783319917962}}, issn = {{0302-9743}}, location = {{Las Vegas, USA}}, pages = {{711--724}}, publisher = {{Springer International Publishing}}, title = {{{A Canvas Method to Foster Interdisciplinary Discussions on Digital Assistance Systems}}}, doi = {{10.1007/978-3-319-91797-9_49}}, volume = {{10918}}, year = {{2018}}, }