@inbook{13301,
  author       = {{Trier, Matthias and Müller, Claudia}},
  booktitle    = {{Practical Aspects of Knowledge Management}},
  isbn         = {{9783540240884}},
  issn         = {{0302-9743}},
  title        = {{{Towards a Systematic Approach for Capturing Knowledge-Intensive Business Processes}}},
  doi          = {{10.1007/978-3-540-30545-3_23}},
  year         = {{2010}},
}