@inbook{4939,
  author       = {{Eggert, Andreas}},
  booktitle    = {{Kundenwert}},
  isbn         = {{9783834943453}},
  pages        = {{41--59}},
  publisher    = {{Gabler Verlag}},
  title        = {{{Die zwei Perspektiven des Kundenwerts: Darstellung und Versuch einer Integration}}},
  doi          = {{10.1007/978-3-8349-9288-8_2}},
  year         = {{2017}},
}