---
_id: '12946'
author:
- first_name: Frederik Simon
  full_name: Bäumer, Frederik Simon
  id: '38837'
  last_name: Bäumer
- first_name: Bianca
  full_name: Buff, Bianca
  last_name: Buff
citation:
  ama: 'Bäumer FS, Buff B. How to Boost Customer Relationship Management via Web Mining
    Benefiting from the Glass Customer’s Openness. In: <i>Proceedings of the 8th International
    Conference on Data Science, Technology and Applications</i>. ; 2019. doi:<a href="https://doi.org/10.5220/0007828301290136">10.5220/0007828301290136</a>'
  apa: Bäumer, F. S., &#38; Buff, B. (2019). How to Boost Customer Relationship Management
    via Web Mining Benefiting from the Glass Customer’s Openness. In <i>Proceedings
    of the 8th International Conference on Data Science, Technology and Applications</i>.
    <a href="https://doi.org/10.5220/0007828301290136">https://doi.org/10.5220/0007828301290136</a>
  bibtex: '@inproceedings{Bäumer_Buff_2019, title={How to Boost Customer Relationship
    Management via Web Mining Benefiting from the Glass Customer’s Openness}, DOI={<a
    href="https://doi.org/10.5220/0007828301290136">10.5220/0007828301290136</a>},
    booktitle={Proceedings of the 8th International Conference on Data Science, Technology
    and Applications}, author={Bäumer, Frederik Simon and Buff, Bianca}, year={2019}
    }'
  chicago: Bäumer, Frederik Simon, and Bianca Buff. “How to Boost Customer Relationship
    Management via Web Mining Benefiting from the Glass Customer’s Openness.” In <i>Proceedings
    of the 8th International Conference on Data Science, Technology and Applications</i>,
    2019. <a href="https://doi.org/10.5220/0007828301290136">https://doi.org/10.5220/0007828301290136</a>.
  ieee: F. S. Bäumer and B. Buff, “How to Boost Customer Relationship Management via
    Web Mining Benefiting from the Glass Customer’s Openness,” in <i>Proceedings of
    the 8th International Conference on Data Science, Technology and Applications</i>,
    2019.
  mla: Bäumer, Frederik Simon, and Bianca Buff. “How to Boost Customer Relationship
    Management via Web Mining Benefiting from the Glass Customer’s Openness.” <i>Proceedings
    of the 8th International Conference on Data Science, Technology and Applications</i>,
    2019, doi:<a href="https://doi.org/10.5220/0007828301290136">10.5220/0007828301290136</a>.
  short: 'F.S. Bäumer, B. Buff, in: Proceedings of the 8th International Conference
    on Data Science, Technology and Applications, 2019.'
date_created: 2019-08-19T08:26:42Z
date_updated: 2022-01-06T06:51:27Z
department:
- _id: '579'
- _id: '1'
doi: 10.5220/0007828301290136
language:
- iso: eng
publication: Proceedings of the 8th International Conference on Data Science, Technology
  and Applications
publication_identifier:
  isbn:
  - '9789897583773'
publication_status: published
status: public
title: How to Boost Customer Relationship Management via Web Mining Benefiting from
  the Glass Customer’s Openness
type: conference
user_id: '38837'
year: '2019'
...