[{"type":"journal_article","publication":"Journal of Business & Industrial Marketing","status":"public","_id":"4901","user_id":"57352","department":[{"_id":"178"},{"_id":"180"}],"publication_status":"published","publication_identifier":{"issn":["0885-8624"]},"issue":"2/3","year":"2002","citation":{"bibtex":"@article{Eggert_Ulaga_2002, title={Customer perceived value: a substitute for satisfaction in business markets?}, volume={17}, DOI={<a href=\"https://doi.org/10.1108/08858620210419754\">10.1108/08858620210419754</a>}, number={2/3}, journal={Journal of Business &#38; Industrial Marketing}, publisher={Emerald}, author={Eggert, Andreas and Ulaga, Wolfgang}, year={2002}, pages={107–118} }","mla":"Eggert, Andreas, and Wolfgang Ulaga. “Customer Perceived Value: A Substitute for Satisfaction in Business Markets?” <i>Journal of Business &#38; Industrial Marketing</i>, vol. 17, no. 2/3, Emerald, 2002, pp. 107–18, doi:<a href=\"https://doi.org/10.1108/08858620210419754\">10.1108/08858620210419754</a>.","short":"A. Eggert, W. Ulaga, Journal of Business &#38; Industrial Marketing 17 (2002) 107–118.","apa":"Eggert, A., &#38; Ulaga, W. (2002). Customer perceived value: a substitute for satisfaction in business markets? <i>Journal of Business &#38; Industrial Marketing</i>, <i>17</i>(2/3), 107–118. <a href=\"https://doi.org/10.1108/08858620210419754\">https://doi.org/10.1108/08858620210419754</a>","ama":"Eggert A, Ulaga W. Customer perceived value: a substitute for satisfaction in business markets? <i>Journal of Business &#38; Industrial Marketing</i>. 2002;17(2/3):107-118. doi:<a href=\"https://doi.org/10.1108/08858620210419754\">10.1108/08858620210419754</a>","ieee":"A. Eggert and W. Ulaga, “Customer perceived value: a substitute for satisfaction in business markets?,” <i>Journal of Business &#38; Industrial Marketing</i>, vol. 17, no. 2/3, pp. 107–118, 2002.","chicago":"Eggert, Andreas, and Wolfgang Ulaga. “Customer Perceived Value: A Substitute for Satisfaction in Business Markets?” <i>Journal of Business &#38; Industrial Marketing</i> 17, no. 2/3 (2002): 107–18. <a href=\"https://doi.org/10.1108/08858620210419754\">https://doi.org/10.1108/08858620210419754</a>."},"intvolume":"        17","page":"107-118","publisher":"Emerald","date_updated":"2022-01-06T07:01:29Z","date_created":"2018-10-26T08:19:01Z","author":[{"first_name":"Andreas","last_name":"Eggert","full_name":"Eggert, Andreas"},{"last_name":"Ulaga","full_name":"Ulaga, Wolfgang","first_name":"Wolfgang"}],"volume":17,"title":"Customer perceived value: a substitute for satisfaction in business markets?","doi":"10.1108/08858620210419754"}]