@article{4699, author = {{Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver and Pöppelbuss, Jens}}, issn = {{09050167}}, journal = {{Scandinavian Journal of Information Systems}}, keywords = {{Business process management, Conceptual modeling, Interaction routines, Modular design, Service networks, Social construction}}, number = {{1}}, pages = {{17----47}}, title = {{{Designing interaction routines in service networks: A modularity and social construction-based approach}}}, year = {{2013}}, }