---
_id: '64863'
abstract:
- lang: eng
text: 'Traditional dyadic customer-provider interactions are being shifted to polyadic
interactions involving diverse participants in digital service ecosystems. Especially,
artificial intelligence (AI) is increasingly integrated into these ecosystems,
so that they comprise non-human participants (e.g., AI-based chatbots)—fundamentally
altering the nature of value (co-)creation. While existing literature examines
human-to-human interactions, knowledge of service interactions between human actors
and AI-based systems is still underexplored. To address this research gap, we
develop a taxonomy, comprising six iterations, that explores the peculiarities
of AI as either a resource or a (non-human) agent in digital service ecosystems.
We evaluate our taxonomy using a multiple case study and derive the four archetypes
of AI in digital service ecosystems: (1) discriminative experience enhancer, (2)
protective ecosystem orchestrator, (3) ecosystem innovation companion, and (4)
personalized service composer. Our results extend the knowledge on service science
by showing how AI-based systems—discriminative or generative, and focusing on
the interaction in the ecosystem or the individual service encounter—assume the
role of resources and non-human agents. Researchers and practitioners can utilize
our results to augment their ecosystems with AI.'
article_number: '22'
author:
- first_name: Philipp
full_name: Hansmeier, Philipp
id: '55603'
last_name: Hansmeier
- first_name: Jannika Marie
full_name: Schäfer, Jannika Marie
id: '74374'
last_name: Schäfer
- first_name: Philipp
full_name: zur Heiden, Philipp
id: '64394'
last_name: zur Heiden
citation:
ama: Hansmeier P, Schäfer JM, zur Heiden P. Artificial intelligence in digital service
ecosystems—Towards a taxonomy and archetypes. Electronic Markets. 2026;36(1).
doi:10.1007/s12525-026-00879-y
apa: Hansmeier, P., Schäfer, J. M., & zur Heiden, P. (2026). Artificial intelligence
in digital service ecosystems—Towards a taxonomy and archetypes. Electronic
Markets, 36(1), Article 22. https://doi.org/10.1007/s12525-026-00879-y
bibtex: '@article{Hansmeier_Schäfer_zur Heiden_2026, title={Artificial intelligence
in digital service ecosystems—Towards a taxonomy and archetypes}, volume={36},
DOI={10.1007/s12525-026-00879-y},
number={122}, journal={Electronic Markets}, publisher={Springer Science and Business
Media LLC}, author={Hansmeier, Philipp and Schäfer, Jannika Marie and zur Heiden,
Philipp}, year={2026} }'
chicago: Hansmeier, Philipp, Jannika Marie Schäfer, and Philipp zur Heiden. “Artificial
Intelligence in Digital Service Ecosystems—Towards a Taxonomy and Archetypes.”
Electronic Markets 36, no. 1 (2026). https://doi.org/10.1007/s12525-026-00879-y.
ieee: 'P. Hansmeier, J. M. Schäfer, and P. zur Heiden, “Artificial intelligence
in digital service ecosystems—Towards a taxonomy and archetypes,” Electronic
Markets, vol. 36, no. 1, Art. no. 22, 2026, doi: 10.1007/s12525-026-00879-y.'
mla: Hansmeier, Philipp, et al. “Artificial Intelligence in Digital Service Ecosystems—Towards
a Taxonomy and Archetypes.” Electronic Markets, vol. 36, no. 1, 22, Springer
Science and Business Media LLC, 2026, doi:10.1007/s12525-026-00879-y.
short: P. Hansmeier, J.M. Schäfer, P. zur Heiden, Electronic Markets 36 (2026).
date_created: 2026-03-07T12:45:48Z
date_updated: 2026-05-09T14:42:19Z
doi: 10.1007/s12525-026-00879-y
intvolume: ' 36'
issue: '1'
language:
- iso: eng
main_file_link:
- open_access: '1'
url: https://link.springer.com/article/10.1007/s12525-026-00879-y
oa: '1'
publication: Electronic Markets
publication_identifier:
issn:
- 1019-6781
- 1422-8890
publication_status: published
publisher: Springer Science and Business Media LLC
status: public
title: Artificial intelligence in digital service ecosystems—Towards a taxonomy and
archetypes
type: journal_article
user_id: '55603'
volume: 36
year: '2026'
...
---
_id: '65476'
abstract:
- lang: eng
text: Service research has evolved into an interdisciplinary research field that
bridges diverse disciplines, including information systems (IS) and marketing.
Nearly two decades ago, the service system concept was introduced as a foundational
abstraction in service research, drawing on ideas from the service-dominant logic
(S-D logic) of marketing. Despite its widespread adoption in service research,
particularly in the IS discipline, the service system concept lacks a solid theoretical
foundation. This has resulted in conceptual ambiguity and overlap with related
constructs, such as service ecosystems. Moreover, it has largely remained a static
analytical lens, insufficiently capturing dynamic service phenomena, including
value co-creation and co-destruction, as well as the emergence of institutional
arrangements. To address these limitations, we propose Luhmann’s systems theory
(LST) as a robust framework for conceptualizing service systems as autopoietic
(self-creating) systems, in which communication serves as the fundamental mechanism
that drives value co-creation. We derive five theoretical propositions from this
re-conceptualization that clarify conceptual ambiguity and allow researchers to
explore dynamic service phenomena in greater depth. Given LST’s general approach,
our conceptualization provides a theoretically grounded, interdisciplinary foundation
for advancing service research.
article_number: '37'
article_type: original
author:
- first_name: Daniel
full_name: Beverungen, Daniel
last_name: Beverungen
- first_name: Jens
full_name: Poeppelbuss, Jens
last_name: Poeppelbuss
- first_name: Simon
full_name: Hemmrich, Simon
last_name: Hemmrich
- first_name: Taskeen
full_name: Iqbal, Taskeen
last_name: Iqbal
citation:
ama: Beverungen D, Poeppelbuss J, Hemmrich S, Iqbal T. Service through communication—Conceptualizing
service systems with Luhmann’s systems theory. Electronic Markets. 2026;36(1).
doi:10.1007/s12525-026-00889-w
apa: Beverungen, D., Poeppelbuss, J., Hemmrich, S., & Iqbal, T. (2026). Service
through communication—Conceptualizing service systems with Luhmann’s systems theory.
Electronic Markets, 36(1), Article 37. https://doi.org/10.1007/s12525-026-00889-w
bibtex: '@article{Beverungen_Poeppelbuss_Hemmrich_Iqbal_2026, title={Service through
communication—Conceptualizing service systems with Luhmann’s systems theory},
volume={36}, DOI={10.1007/s12525-026-00889-w},
number={137}, journal={Electronic Markets}, publisher={Springer Science and Business
Media LLC}, author={Beverungen, Daniel and Poeppelbuss, Jens and Hemmrich, Simon
and Iqbal, Taskeen}, year={2026} }'
chicago: Beverungen, Daniel, Jens Poeppelbuss, Simon Hemmrich, and Taskeen Iqbal.
“Service through Communication—Conceptualizing Service Systems with Luhmann’s
Systems Theory.” Electronic Markets 36, no. 1 (2026). https://doi.org/10.1007/s12525-026-00889-w.
ieee: 'D. Beverungen, J. Poeppelbuss, S. Hemmrich, and T. Iqbal, “Service through
communication—Conceptualizing service systems with Luhmann’s systems theory,”
Electronic Markets, vol. 36, no. 1, Art. no. 37, 2026, doi: 10.1007/s12525-026-00889-w.'
mla: Beverungen, Daniel, et al. “Service through Communication—Conceptualizing Service
Systems with Luhmann’s Systems Theory.” Electronic Markets, vol. 36, no.
1, 37, Springer Science and Business Media LLC, 2026, doi:10.1007/s12525-026-00889-w.
short: D. Beverungen, J. Poeppelbuss, S. Hemmrich, T. Iqbal, Electronic Markets
36 (2026).
date_created: 2026-04-21T13:13:02Z
date_updated: 2026-06-11T13:18:09Z
ddc:
- '380'
department:
- _id: '195'
- _id: '534'
doi: 10.1007/s12525-026-00889-w
file:
- access_level: closed
content_type: application/pdf
creator: dabe
date_created: 2026-04-21T13:14:30Z
date_updated: 2026-04-21T13:14:30Z
file_id: '65477'
file_name: Service is Communication - EM Paper.pdf
file_size: 2793039
relation: main_file
success: 1
file_date_updated: 2026-04-21T13:14:30Z
has_accepted_license: '1'
intvolume: ' 36'
issue: '1'
jel:
- L80
keyword:
- Service system
- Service ecosystem
- Systems theory
- Service research
language:
- iso: eng
main_file_link:
- open_access: '1'
url: https://link.springer.com/content/pdf/10.1007/s12525-026-00889-w.pdf
oa: '1'
project:
- _id: '1250'
name: 'SHAPE : Gestaltung von Dienstleistungsentwicklungsprozessen und lnnovationspartnerschaften
mit Unternehmen'
publication: Electronic Markets
publication_identifier:
issn:
- 1019-6781
- 1422-8890
publication_status: published
publisher: Springer Science and Business Media LLC
quality_controlled: '1'
status: public
title: Service through communication—Conceptualizing service systems with Luhmann’s
systems theory
type: journal_article
user_id: '59677'
volume: 36
year: '2026'
...
---
_id: '59335'
abstract:
- lang: eng
text: Technological advancements and evolving value orientations reshape future
value creation and pose new requirements for service innovation. While a variety
of disciplines are developing new approaches to drive service innovation, this
is primarily done in isolation and generates only fragmented solutions. Sociological
theory has proposed “boundary objects” as an effective umbrella for communication
and cooperation among communities. Therefore, we introduce continuous value shaping
(CVS) as a boundary object describing service innovation approaches along five
principles. We reflect on this concept through the different disciplinary lenses
of researchers in service marketing, information systems, service engineering,
sociology of work, and innovation management. These perspectives highlight how
the CVS principles already connect to discourses within the individual disciplines.
However, the CVS concept will not only provide an umbrella to embrace existing
activities in different academic disciplines. It also assists to identify research
themes that will benefit from uniting the power of these disciplines, and it can
serve as an integrating framework to conceptualize complex service innovation
approaches. Thus, the CVS concept should guide both researchers and practitioners
to develop and implement novel innovation and transformation efforts—in and across
organizations.
article_number: '27'
article_type: original
author:
- first_name: Tilo
full_name: Böhmann, Tilo
last_name: Böhmann
- first_name: Angela
full_name: Roth, Angela
last_name: Roth
- first_name: Gerhard
full_name: Satzger, Gerhard
last_name: Satzger
- first_name: Carina
full_name: Benz, Carina
last_name: Benz
- first_name: Daniel
full_name: Beverungen, Daniel
last_name: Beverungen
- first_name: Andreas
full_name: Boes, Andreas
last_name: Boes
- first_name: Christoph
full_name: Breidbach, Christoph
last_name: Breidbach
- first_name: Martin
full_name: Gersch, Martin
last_name: Gersch
- first_name: Gerhard
full_name: Gudergan, Gerhard
last_name: Gudergan
- first_name: Jens
full_name: Hogreve, Jens
last_name: Hogreve
- first_name: Christian
full_name: Kurtz, Christian
last_name: Kurtz
- first_name: Barbara
full_name: Langes, Barbara
last_name: Langes
- first_name: Jan Marco
full_name: Leimeister, Jan Marco
last_name: Leimeister
- first_name: Tom
full_name: Lewandowski, Tom
last_name: Lewandowski
- first_name: Thomas
full_name: Meiren, Thomas
last_name: Meiren
- first_name: Rainer
full_name: Nägele, Rainer
last_name: Nägele
- first_name: Stefanie
full_name: Paluch, Stefanie
last_name: Paluch
- first_name: Christoph
full_name: Peters, Christoph
last_name: Peters
- first_name: Jens
full_name: Poeppelbuss, Jens
last_name: Poeppelbuss
- first_name: Susanne
full_name: Robra-Bissantz, Susanne
last_name: Robra-Bissantz
- first_name: Carsten
full_name: Schultz, Carsten
last_name: Schultz
- first_name: Jan H.
full_name: Schumann, Jan H.
last_name: Schumann
- first_name: Jochen
full_name: Wirtz, Jochen
last_name: Wirtz
- first_name: Nancy V.
full_name: Wünderlich, Nancy V.
last_name: Wünderlich
citation:
ama: 'Böhmann T, Roth A, Satzger G, et al. Continuous value shaping: A boundary
concept for innovating service innovation approaches. Electronic Markets.
2025;35(1). doi:10.1007/s12525-025-00771-1'
apa: 'Böhmann, T., Roth, A., Satzger, G., Benz, C., Beverungen, D., Boes, A., Breidbach,
C., Gersch, M., Gudergan, G., Hogreve, J., Kurtz, C., Langes, B., Leimeister,
J. M., Lewandowski, T., Meiren, T., Nägele, R., Paluch, S., Peters, C., Poeppelbuss,
J., … Wünderlich, N. V. (2025). Continuous value shaping: A boundary concept for
innovating service innovation approaches. Electronic Markets, 35(1),
Article 27. https://doi.org/10.1007/s12525-025-00771-1'
bibtex: '@article{Böhmann_Roth_Satzger_Benz_Beverungen_Boes_Breidbach_Gersch_Gudergan_Hogreve_et
al._2025, title={Continuous value shaping: A boundary concept for innovating service
innovation approaches}, volume={35}, DOI={10.1007/s12525-025-00771-1},
number={127}, journal={Electronic Markets}, publisher={Springer Science and Business
Media LLC}, author={Böhmann, Tilo and Roth, Angela and Satzger, Gerhard and Benz,
Carina and Beverungen, Daniel and Boes, Andreas and Breidbach, Christoph and Gersch,
Martin and Gudergan, Gerhard and Hogreve, Jens and et al.}, year={2025} }'
chicago: 'Böhmann, Tilo, Angela Roth, Gerhard Satzger, Carina Benz, Daniel Beverungen,
Andreas Boes, Christoph Breidbach, et al. “Continuous Value Shaping: A Boundary
Concept for Innovating Service Innovation Approaches.” Electronic Markets
35, no. 1 (2025). https://doi.org/10.1007/s12525-025-00771-1.'
ieee: 'T. Böhmann et al., “Continuous value shaping: A boundary concept for
innovating service innovation approaches,” Electronic Markets, vol. 35,
no. 1, Art. no. 27, 2025, doi: 10.1007/s12525-025-00771-1.'
mla: 'Böhmann, Tilo, et al. “Continuous Value Shaping: A Boundary Concept for Innovating
Service Innovation Approaches.” Electronic Markets, vol. 35, no. 1, 27,
Springer Science and Business Media LLC, 2025, doi:10.1007/s12525-025-00771-1.'
short: T. Böhmann, A. Roth, G. Satzger, C. Benz, D. Beverungen, A. Boes, C. Breidbach,
M. Gersch, G. Gudergan, J. Hogreve, C. Kurtz, B. Langes, J.M. Leimeister, T. Lewandowski,
T. Meiren, R. Nägele, S. Paluch, C. Peters, J. Poeppelbuss, S. Robra-Bissantz,
C. Schultz, J.H. Schumann, J. Wirtz, N.V. Wünderlich, Electronic Markets 35 (2025).
date_created: 2025-04-04T06:10:26Z
date_updated: 2025-11-10T10:19:25Z
ddc:
- '380'
department:
- _id: '195'
doi: 10.1007/s12525-025-00771-1
external_id:
unknown:
- https://link.springer.com/article/10.1007/s12525-025-00771-1
file:
- access_level: closed
content_type: application/pdf
creator: dabe
date_created: 2025-04-04T06:19:38Z
date_updated: 2025-04-04T06:19:38Z
file_id: '59336'
file_name: Continuous Value Shaping - EM.pdf
file_size: 920032
relation: main_file
success: 1
file_date_updated: 2025-04-04T06:19:38Z
has_accepted_license: '1'
intvolume: ' 35'
issue: '1'
jel:
- M10
keyword:
- Continuous value shaping (CVS)
- Service research
- Service innovation
- Digitalization
- Sustainability
- Interdisciplinary research
language:
- iso: eng
project:
- _id: '1250'
name: 'SHAPE : Gestaltung von Dienstleistungsentwicklungsprozessen und lnnovationspartnerschaften
mit Unternehmen'
publication: Electronic Markets
publication_identifier:
issn:
- 1019-6781
- 1422-8890
publication_status: published
publisher: Springer Science and Business Media LLC
quality_controlled: '1'
status: public
title: 'Continuous value shaping: A boundary concept for innovating service innovation
approaches'
type: journal_article
user_id: '59677'
volume: 35
year: '2025'
...
---
_id: '60169'
abstract:
- lang: eng
text: "Abstract\r\n Data ecosystems can
generate valuable business opportunities, but research on their emergence within
specific industries is limited. The cultural event industry is characterized by
a multifaceted cultural landscape and a fragmented and heterogeneous market of
cultural event platforms. The emerging German cultural data ecosystem, envisioned
to share event data in a data space, could foster data-driven innovation and enhance
value creation in the cultural event industry. Yet, following the ecosystem-as-structure
view, the platforms’ willingness to participate in the cultural data ecosystem
depends on whether their business model aligns with at least one of the focal
value propositions of the cultural data ecosystem. In this paper, we develop a
taxonomy of cultural event platform business models, and derive six archetypes.
Additionally, we interview industry representatives of these archetypes to shed
light on the benefits and obstacles when participating in the cultural data ecosystem,
and to identify potential focal value propositions, corresponding actor roles,
and activities. Our work contributes to the discussion on taxonomies of data-sharing
business models and the emergence of data ecosystems in the cultural event industry."
article_number: '47'
author:
- first_name: Maike
full_name: Althaus, Maike
id: '61896'
last_name: Althaus
- first_name: Christian
full_name: Vorbohle, Christian
id: '29951'
last_name: Vorbohle
- first_name: Michelle
full_name: Müller, Michelle
id: '50286'
last_name: Müller
- first_name: Dennis
full_name: Kundisch, Dennis
id: '21117'
last_name: Kundisch
citation:
ama: 'Althaus M, Vorbohle C, Müller M, Kundisch D. Setting the stage for a flourishing
cultural data ecosystem: A spotlight on business models of cultural event platforms.
Electronic Markets. 2025;35(1). doi:10.1007/s12525-025-00790-y'
apa: 'Althaus, M., Vorbohle, C., Müller, M., & Kundisch, D. (2025). Setting
the stage for a flourishing cultural data ecosystem: A spotlight on business models
of cultural event platforms. Electronic Markets, 35(1), Article
47. https://doi.org/10.1007/s12525-025-00790-y'
bibtex: '@article{Althaus_Vorbohle_Müller_Kundisch_2025, title={Setting the stage
for a flourishing cultural data ecosystem: A spotlight on business models of cultural
event platforms}, volume={35}, DOI={10.1007/s12525-025-00790-y},
number={147}, journal={Electronic Markets}, publisher={Springer Science and Business
Media LLC}, author={Althaus, Maike and Vorbohle, Christian and Müller, Michelle
and Kundisch, Dennis}, year={2025} }'
chicago: 'Althaus, Maike, Christian Vorbohle, Michelle Müller, and Dennis Kundisch.
“Setting the Stage for a Flourishing Cultural Data Ecosystem: A Spotlight on Business
Models of Cultural Event Platforms.” Electronic Markets 35, no. 1 (2025).
https://doi.org/10.1007/s12525-025-00790-y.'
ieee: 'M. Althaus, C. Vorbohle, M. Müller, and D. Kundisch, “Setting the stage for
a flourishing cultural data ecosystem: A spotlight on business models of cultural
event platforms,” Electronic Markets, vol. 35, no. 1, Art. no. 47, 2025,
doi: 10.1007/s12525-025-00790-y.'
mla: 'Althaus, Maike, et al. “Setting the Stage for a Flourishing Cultural Data
Ecosystem: A Spotlight on Business Models of Cultural Event Platforms.” Electronic
Markets, vol. 35, no. 1, 47, Springer Science and Business Media LLC, 2025,
doi:10.1007/s12525-025-00790-y.'
short: M. Althaus, C. Vorbohle, M. Müller, D. Kundisch, Electronic Markets 35 (2025).
date_created: 2025-06-10T13:51:24Z
date_updated: 2025-07-08T09:32:32Z
department:
- _id: '276'
doi: 10.1007/s12525-025-00790-y
intvolume: ' 35'
issue: '1'
language:
- iso: eng
publication: Electronic Markets
publication_identifier:
issn:
- 1019-6781
- 1422-8890
publication_status: published
publisher: Springer Science and Business Media LLC
status: public
title: 'Setting the stage for a flourishing cultural data ecosystem: A spotlight on
business models of cultural event platforms'
type: journal_article
user_id: '16205'
volume: 35
year: '2025'
...
---
_id: '56659'
abstract:
- lang: eng
text: "Abstract\r\nA citizen-centric view is key
to channeling technological affordances into the development of future cities
in which improvements are made with the quality of citizens’ life in mind. This
paper proposes City 5.0 as a new citizen-centric design paradigm for future cities,
in which cities can be seen as markets connecting service providers with citizens
as consumers. City 5.0 is dedicated to eliminating restrictions that citizens
face when utilizing city services. Our design paradigm focuses on smart consumption
and extends the technology-centric concept of smart city with a stronger view
on citizens’ roadblocks to service usage. Through a series of design workshops,
we conceptualized the City 5.0 paradigm and formalized it in a semi-formal model.
The applicability of the model is demonstrated using the case of a telemedical
service offered by a Spanish public healthcare service provider. The usefulness
of the model is validated by qualitative interviews with public organizations
involved in the development of technology-based city solutions. Our contribution
lies in the advancement of citizen-centric analysis and the development of city
solutions for both academic and professional communities."
article_number: '10'
author:
- first_name: Jörg
full_name: Becker, Jörg
last_name: Becker
- first_name: Friedrich
full_name: Chasin, Friedrich
last_name: Chasin
- first_name: Michael
full_name: Rosemann, Michael
last_name: Rosemann
- first_name: Daniel
full_name: Beverungen, Daniel
id: '59677'
last_name: Beverungen
- first_name: Jennifer
full_name: Priefer, Jennifer
id: '82872'
last_name: Priefer
- first_name: Jan vom
full_name: Brocke, Jan vom
last_name: Brocke
- first_name: Martin
full_name: Matzner, Martin
last_name: Matzner
- first_name: Adela
full_name: del Rio Ortega, Adela
last_name: del Rio Ortega
- first_name: Manuel
full_name: Resinas, Manuel
last_name: Resinas
- first_name: Flavia
full_name: Santoro, Flavia
last_name: Santoro
- first_name: Minseok
full_name: Song, Minseok
last_name: Song
- first_name: Kangah
full_name: Park, Kangah
last_name: Park
- first_name: Claudio
full_name: Di Ciccio, Claudio
last_name: Di Ciccio
citation:
ama: 'Becker J, Chasin F, Rosemann M, et al. City 5.0: Citizen involvement in the
design of future cities. Electronic Markets. 2023;33(1). doi:10.1007/s12525-023-00621-y'
apa: 'Becker, J., Chasin, F., Rosemann, M., Beverungen, D., Priefer, J., Brocke,
J. vom, Matzner, M., del Rio Ortega, A., Resinas, M., Santoro, F., Song, M., Park,
K., & Di Ciccio, C. (2023). City 5.0: Citizen involvement in the design of
future cities. Electronic Markets, 33(1), Article 10. https://doi.org/10.1007/s12525-023-00621-y'
bibtex: '@article{Becker_Chasin_Rosemann_Beverungen_Priefer_Brocke_Matzner_del Rio
Ortega_Resinas_Santoro_et al._2023, title={City 5.0: Citizen involvement in the
design of future cities}, volume={33}, DOI={10.1007/s12525-023-00621-y},
number={110}, journal={Electronic Markets}, publisher={Springer Science and Business
Media LLC}, author={Becker, Jörg and Chasin, Friedrich and Rosemann, Michael and
Beverungen, Daniel and Priefer, Jennifer and Brocke, Jan vom and Matzner, Martin
and del Rio Ortega, Adela and Resinas, Manuel and Santoro, Flavia and et al.},
year={2023} }'
chicago: 'Becker, Jörg, Friedrich Chasin, Michael Rosemann, Daniel Beverungen, Jennifer
Priefer, Jan vom Brocke, Martin Matzner, et al. “City 5.0: Citizen Involvement
in the Design of Future Cities.” Electronic Markets 33, no. 1 (2023). https://doi.org/10.1007/s12525-023-00621-y.'
ieee: 'J. Becker et al., “City 5.0: Citizen involvement in the design of
future cities,” Electronic Markets, vol. 33, no. 1, Art. no. 10, 2023,
doi: 10.1007/s12525-023-00621-y.'
mla: 'Becker, Jörg, et al. “City 5.0: Citizen Involvement in the Design of Future
Cities.” Electronic Markets, vol. 33, no. 1, 10, Springer Science and Business
Media LLC, 2023, doi:10.1007/s12525-023-00621-y.'
short: J. Becker, F. Chasin, M. Rosemann, D. Beverungen, J. Priefer, J. vom Brocke,
M. Matzner, A. del Rio Ortega, M. Resinas, F. Santoro, M. Song, K. Park, C. Di
Ciccio, Electronic Markets 33 (2023).
date_created: 2024-10-17T09:13:25Z
date_updated: 2025-09-23T11:06:21Z
doi: 10.1007/s12525-023-00621-y
intvolume: ' 33'
issue: '1'
language:
- iso: eng
publication: Electronic Markets
publication_identifier:
issn:
- 1019-6781
- 1422-8890
publication_status: published
publisher: Springer Science and Business Media LLC
status: public
title: 'City 5.0: Citizen involvement in the design of future cities'
type: journal_article
user_id: '82872'
volume: 33
year: '2023'
...
---
_id: '35740'
abstract:
- lang: eng
text: AbstractWhile the Information Systems (IS)
discipline has researched digital platforms extensively, the body of knowledge
appertaining to platforms still appears fragmented and lacking conceptual consistency.
Based on automated text mining and unsupervised machine learning, we collect,
analyze, and interpret the IS discipline’s comprehensive research on platforms—comprising
11,049 papers spanning 44 years of research activity. From a cluster analysis
concerning platform concepts’ semantically most similar words, we identify six
research streams on platforms, each with their own platform terms. Based on interpreting
the identified concepts vis-à-vis the extant research and considering a temporal
perspective on the concepts’ application, we present a lexicon of platform concepts,
to guide further research on platforms in the IS discipline. Researchers and managers
can build on our results to position their work appropriately, applying a specific
theoretical perspective on platforms in isolation or combining multiple perspectives
to study platform phenomena at a more abstract level.
author:
- first_name: Christian
full_name: Bartelheimer, Christian
last_name: Bartelheimer
- first_name: Philipp
full_name: zur Heiden, Philipp
last_name: zur Heiden
- first_name: Hedda
full_name: Lüttenberg, Hedda
last_name: Lüttenberg
- first_name: Daniel
full_name: Beverungen, Daniel
last_name: Beverungen
citation:
ama: 'Bartelheimer C, zur Heiden P, Lüttenberg H, Beverungen D. Systematizing the
lexicon of platforms in information systems: a data-driven study. Electronic
Markets. 2022;32(1):375-396. doi:10.1007/s12525-022-00530-6'
apa: 'Bartelheimer, C., zur Heiden, P., Lüttenberg, H., & Beverungen, D. (2022).
Systematizing the lexicon of platforms in information systems: a data-driven study.
Electronic Markets, 32(1), 375–396. https://doi.org/10.1007/s12525-022-00530-6'
bibtex: '@article{Bartelheimer_zur Heiden_Lüttenberg_Beverungen_2022, title={Systematizing
the lexicon of platforms in information systems: a data-driven study}, volume={32},
DOI={10.1007/s12525-022-00530-6},
number={1}, journal={Electronic Markets}, publisher={Springer Science and Business
Media LLC}, author={Bartelheimer, Christian and zur Heiden, Philipp and Lüttenberg,
Hedda and Beverungen, Daniel}, year={2022}, pages={375–396} }'
chicago: 'Bartelheimer, Christian, Philipp zur Heiden, Hedda Lüttenberg, and Daniel
Beverungen. “Systematizing the Lexicon of Platforms in Information Systems: A
Data-Driven Study.” Electronic Markets 32, no. 1 (2022): 375–96. https://doi.org/10.1007/s12525-022-00530-6.'
ieee: 'C. Bartelheimer, P. zur Heiden, H. Lüttenberg, and D. Beverungen, “Systematizing
the lexicon of platforms in information systems: a data-driven study,” Electronic
Markets, vol. 32, no. 1, pp. 375–396, 2022, doi: 10.1007/s12525-022-00530-6.'
mla: 'Bartelheimer, Christian, et al. “Systematizing the Lexicon of Platforms in
Information Systems: A Data-Driven Study.” Electronic Markets, vol. 32,
no. 1, Springer Science and Business Media LLC, 2022, pp. 375–96, doi:10.1007/s12525-022-00530-6.'
short: C. Bartelheimer, P. zur Heiden, H. Lüttenberg, D. Beverungen, Electronic
Markets 32 (2022) 375–396.
date_created: 2023-01-10T10:10:17Z
date_updated: 2023-01-10T10:12:09Z
department:
- _id: '526'
doi: 10.1007/s12525-022-00530-6
intvolume: ' 32'
issue: '1'
keyword:
- Management of Technology and Innovation
- Marketing
- Computer Science Applications
- Economics and Econometrics
- Business and International Management
language:
- iso: eng
page: 375-396
publication: Electronic Markets
publication_identifier:
issn:
- 1019-6781
- 1422-8890
publication_status: published
publisher: Springer Science and Business Media LLC
status: public
title: 'Systematizing the lexicon of platforms in information systems: a data-driven
study'
type: journal_article
user_id: '21671'
volume: 32
year: '2022'
...
---
_id: '35728'
abstract:
- lang: eng
text: Technological developments such as Cloud Computing, the Internet of Things,
Big Data and Artificial Intelligence continue to drive the digital transformation
of business and society. With the advent of platform-based ecosystems and their
potential to address complex challenges, there is a trend towards greater interconnectedness
between different stakeholders to co-create services based on the provision and
use of data. While previous research on digital transformation mainly focused
on digital transformation within organizations, it is of growing importance to
understand the implications for digital transformation on different layers (e.g.,
interorganizational cooperation and platform ecosystems). In particular, the conceptualization
and implications of public data spaces and related ecosystems provide promising
research opportunities. This special issue contains five papers on the topic of
digital transformation and, with the editorial, further contributes by providing
an initial conceptualization of public data spaces' potential to foster innovative
progress and digital transformation from a management perspective.
article_type: letter_note
author:
- first_name: Daniel
full_name: Beverungen, Daniel
id: '59677'
last_name: Beverungen
- first_name: Thomas
full_name: Hess, Thomas
last_name: Hess
- first_name: Antonia
full_name: Köster, Antonia
last_name: Köster
- first_name: Christiane
full_name: Lehrer, Christiane
last_name: Lehrer
citation:
ama: 'Beverungen D, Hess T, Köster A, Lehrer C. From private digital platforms to
public data spaces: implications for the digital transformation. Electronic
Markets. 2022;32:493-501. doi:10.1007/s12525-022-00553-z'
apa: 'Beverungen, D., Hess, T., Köster, A., & Lehrer, C. (2022). From private
digital platforms to public data spaces: implications for the digital transformation.
Electronic Markets, 32, 493–501. https://doi.org/10.1007/s12525-022-00553-z'
bibtex: '@article{Beverungen_Hess_Köster_Lehrer_2022, title={From private digital
platforms to public data spaces: implications for the digital transformation},
volume={32}, DOI={10.1007/s12525-022-00553-z},
journal={Electronic Markets}, publisher={Springer Science and Business Media LLC},
author={Beverungen, Daniel and Hess, Thomas and Köster, Antonia and Lehrer, Christiane},
year={2022}, pages={493–501} }'
chicago: 'Beverungen, Daniel, Thomas Hess, Antonia Köster, and Christiane Lehrer.
“From Private Digital Platforms to Public Data Spaces: Implications for the Digital
Transformation.” Electronic Markets 32 (2022): 493–501. https://doi.org/10.1007/s12525-022-00553-z.'
ieee: 'D. Beverungen, T. Hess, A. Köster, and C. Lehrer, “From private digital platforms
to public data spaces: implications for the digital transformation,” Electronic
Markets, vol. 32, pp. 493–501, 2022, doi: 10.1007/s12525-022-00553-z.'
mla: 'Beverungen, Daniel, et al. “From Private Digital Platforms to Public Data
Spaces: Implications for the Digital Transformation.” Electronic Markets,
vol. 32, Springer Science and Business Media LLC, 2022, pp. 493–501, doi:10.1007/s12525-022-00553-z.'
short: D. Beverungen, T. Hess, A. Köster, C. Lehrer, Electronic Markets 32 (2022)
493–501.
date_created: 2023-01-10T09:52:01Z
date_updated: 2024-04-18T12:37:41Z
ddc:
- '380'
department:
- _id: '526'
doi: 10.1007/s12525-022-00553-z
file:
- access_level: closed
content_type: application/pdf
creator: dabe
date_created: 2024-04-18T12:35:42Z
date_updated: 2024-04-18T12:35:42Z
file_id: '53572'
file_name: EM - From Private Platforms o Pubic Data Spaces.pdf
file_size: 861383
relation: main_file
success: 1
file_date_updated: 2024-04-18T12:35:42Z
has_accepted_license: '1'
intvolume: ' 32'
keyword:
- Digital transformation
- Public data spaces
- Digital platforms
- GAIA-X
language:
- iso: eng
page: 493-501
publication: Electronic Markets
publication_identifier:
issn:
- 1019-6781
- 1422-8890
publication_status: published
publisher: Springer Science and Business Media LLC
quality_controlled: '1'
status: public
title: 'From private digital platforms to public data spaces: implications for the
digital transformation'
type: journal_article
user_id: '59677'
volume: 32
year: '2022'
...
---
_id: '35732'
abstract:
- lang: eng
text: While the Information Systems (IS) discipline has researched digital platforms
extensively, the body of knowledge appertaining to platforms still appears fragmented
and lacking conceptual consistency. Based on automated text mining and unsupervised
machine learning, we collect, analyze, and interpret the IS discipline’s comprehensive
research on platforms—comprising 11,049 papers spanning 44 years of research activity.
From a cluster analysis concerning platform concepts’ semantically most similar
words, we identify six research streams on platforms, each with their own platform
terms. Based on interpreting the identified concepts vis-à-vis the extant research
and considering a temporal perspective on the concepts’ application, we present
a lexicon of platform concepts, to guide further research on platforms in the
IS discipline. Researchers and managers can build on our results to position their
work appropriately, applying a specific theoretical perspective on platforms in
isolation or combining multiple perspectives to study platform phenomena at a
more abstract level.
article_type: original
author:
- first_name: Christian
full_name: Bartelheimer, Christian
id: '49160'
last_name: Bartelheimer
- first_name: Philipp
full_name: zur Heiden, Philipp
id: '64394'
last_name: zur Heiden
- first_name: Hedda
full_name: Lüttenberg, Hedda
last_name: Lüttenberg
- first_name: Daniel
full_name: Beverungen, Daniel
id: '59677'
last_name: Beverungen
citation:
ama: 'Bartelheimer C, zur Heiden P, Lüttenberg H, Beverungen D. Systematizing the
lexicon of platforms in information systems: a data-driven study. Electronic
Markets. 2022;32:375-396. doi:10.1007/s12525-022-00530-6'
apa: 'Bartelheimer, C., zur Heiden, P., Lüttenberg, H., & Beverungen, D. (2022).
Systematizing the lexicon of platforms in information systems: a data-driven study.
Electronic Markets, 32, 375–396. https://doi.org/10.1007/s12525-022-00530-6'
bibtex: '@article{Bartelheimer_zur Heiden_Lüttenberg_Beverungen_2022, title={Systematizing
the lexicon of platforms in information systems: a data-driven study}, volume={32},
DOI={10.1007/s12525-022-00530-6},
journal={Electronic Markets}, publisher={Springer Science and Business Media LLC},
author={Bartelheimer, Christian and zur Heiden, Philipp and Lüttenberg, Hedda
and Beverungen, Daniel}, year={2022}, pages={375–396} }'
chicago: 'Bartelheimer, Christian, Philipp zur Heiden, Hedda Lüttenberg, and Daniel
Beverungen. “Systematizing the Lexicon of Platforms in Information Systems: A
Data-Driven Study.” Electronic Markets 32 (2022): 375–96. https://doi.org/10.1007/s12525-022-00530-6.'
ieee: 'C. Bartelheimer, P. zur Heiden, H. Lüttenberg, and D. Beverungen, “Systematizing
the lexicon of platforms in information systems: a data-driven study,” Electronic
Markets, vol. 32, pp. 375–396, 2022, doi: 10.1007/s12525-022-00530-6.'
mla: 'Bartelheimer, Christian, et al. “Systematizing the Lexicon of Platforms in
Information Systems: A Data-Driven Study.” Electronic Markets, vol. 32,
Springer Science and Business Media LLC, 2022, pp. 375–96, doi:10.1007/s12525-022-00530-6.'
short: C. Bartelheimer, P. zur Heiden, H. Lüttenberg, D. Beverungen, Electronic
Markets 32 (2022) 375–396.
date_created: 2023-01-10T10:00:55Z
date_updated: 2024-04-18T12:40:34Z
ddc:
- '380'
department:
- _id: '526'
doi: 10.1007/s12525-022-00530-6
file:
- access_level: closed
content_type: application/pdf
creator: dabe
date_created: 2024-04-18T12:39:00Z
date_updated: 2024-04-18T12:39:00Z
file_id: '53573'
file_name: EM - Lexicon of Platform Terms.pdf
file_size: 1262427
relation: main_file
success: 1
file_date_updated: 2024-04-18T12:39:00Z
has_accepted_license: '1'
intvolume: ' 32'
jel:
- L86
keyword:
- Platform
- Text mining
- Machine learning
- Data communications
- Interpretive research
- Systems design and implementation
language:
- iso: eng
page: 375-396
publication: Electronic Markets
publication_identifier:
issn:
- 1019-6781
- 1422-8890
publication_status: published
publisher: Springer Science and Business Media LLC
quality_controlled: '1'
status: public
title: 'Systematizing the lexicon of platforms in information systems: a data-driven
study'
type: journal_article
user_id: '59677'
volume: 32
year: '2022'
...
---
_id: '37138'
abstract:
- lang: eng
text: AbstractAssuming that potential biases of
Artificial Intelligence (AI)-based systems can be identified and controlled for
(e.g., by providing high quality training data), employing such systems to augment
human resource (HR)-decision makers in candidate selection provides an opportunity
to make selection processes more objective. However, as the final hiring decision
is likely to remain with humans, prevalent human biases could still cause discrimination.
This work investigates the impact of an AI-based system’s candidate recommendations
on humans’ hiring decisions and how this relation could be moderated by an Explainable
AI (XAI) approach. We used a self-developed platform and conducted an online experiment
with 194 participants. Our quantitative and qualitative findings suggest that
the recommendations of an AI-based system can reduce discrimination against older
and female candidates but appear to cause fewer selections of foreign-race candidates.
Contrary to our expectations, the same XAI approach moderated these effects differently
depending on the context.
author:
- first_name: Lennart
full_name: Hofeditz, Lennart
last_name: Hofeditz
- first_name: Sünje
full_name: Clausen, Sünje
last_name: Clausen
- first_name: Alexander
full_name: Rieß, Alexander
last_name: Rieß
- first_name: Milad
full_name: Mirbabaie, Milad
id: '88691'
last_name: Mirbabaie
- first_name: Stefan
full_name: Stieglitz, Stefan
last_name: Stieglitz
citation:
ama: Hofeditz L, Clausen S, Rieß A, Mirbabaie M, Stieglitz S. Applying XAI to an
AI-based system for candidate management to mitigate bias and discrimination in
hiring. Electronic Markets (ELMA). Published online 2022. doi:10.1007/s12525-022-00600-9
apa: Hofeditz, L., Clausen, S., Rieß, A., Mirbabaie, M., & Stieglitz, S. (2022).
Applying XAI to an AI-based system for candidate management to mitigate bias and
discrimination in hiring. Electronic Markets (ELMA). https://doi.org/10.1007/s12525-022-00600-9
bibtex: '@article{Hofeditz_Clausen_Rieß_Mirbabaie_Stieglitz_2022, title={Applying
XAI to an AI-based system for candidate management to mitigate bias and discrimination
in hiring}, DOI={10.1007/s12525-022-00600-9},
journal={Electronic Markets (ELMA)}, publisher={Springer Science and Business
Media LLC}, author={Hofeditz, Lennart and Clausen, Sünje and Rieß, Alexander and
Mirbabaie, Milad and Stieglitz, Stefan}, year={2022} }'
chicago: Hofeditz, Lennart, Sünje Clausen, Alexander Rieß, Milad Mirbabaie, and
Stefan Stieglitz. “Applying XAI to an AI-Based System for Candidate Management
to Mitigate Bias and Discrimination in Hiring.” Electronic Markets (ELMA),
2022. https://doi.org/10.1007/s12525-022-00600-9.
ieee: 'L. Hofeditz, S. Clausen, A. Rieß, M. Mirbabaie, and S. Stieglitz, “Applying
XAI to an AI-based system for candidate management to mitigate bias and discrimination
in hiring,” Electronic Markets (ELMA), 2022, doi: 10.1007/s12525-022-00600-9.'
mla: Hofeditz, Lennart, et al. “Applying XAI to an AI-Based System for Candidate
Management to Mitigate Bias and Discrimination in Hiring.” Electronic Markets
(ELMA), Springer Science and Business Media LLC, 2022, doi:10.1007/s12525-022-00600-9.
short: L. Hofeditz, S. Clausen, A. Rieß, M. Mirbabaie, S. Stieglitz, Electronic
Markets (ELMA) (2022).
date_created: 2023-01-17T15:17:03Z
date_updated: 2023-01-18T07:56:16Z
doi: 10.1007/s12525-022-00600-9
keyword:
- Management of Technology and Innovation
- Marketing
- Computer Science Applications
- Economics and Econometrics
- Business and International Management
language:
- iso: eng
publication: Electronic Markets (ELMA)
publication_identifier:
issn:
- 1019-6781
- 1422-8890
publication_status: published
publisher: Springer Science and Business Media LLC
status: public
title: Applying XAI to an AI-based system for candidate management to mitigate bias
and discrimination in hiring
type: journal_article
user_id: '80546'
year: '2022'
...
---
_id: '30735'
abstract:
- lang: eng
text: While the Information Systems (IS) discipline has researched digital platforms
extensively, the body of knowledge appertaining to platforms still appears fragmented
and lacking conceptual consistency. Based on automated text mining and unsupervised
machine learning, we collect, analyze, and interpret the IS discipline’s comprehensive
research on platforms—comprising 11,049 papers spanning 44 years of research activity.
From a cluster analysis concerning platform concepts’ semantically most similar
words, we identify six research streams on platforms, each with their own platform
terms. Based on interpreting the identified concepts vis-à-vis the extant research
and considering a temporal perspective on the concepts’ application, we present
a lexicon of platform concepts, to guide further research on platforms in the
IS discipline. Researchers and managers can build on our results to position their
work appropriately, applying a specific theoretical perspective on platforms in
isolation or combining multiple perspectives to study platform phenomena at a
more abstract level.
author:
- first_name: Christian
full_name: Bartelheimer, Christian
id: '49160'
last_name: Bartelheimer
- first_name: Philipp
full_name: zur Heiden, Philipp
id: '64394'
last_name: zur Heiden
- first_name: Hedda
full_name: Lüttenberg, Hedda
id: '60612'
last_name: Lüttenberg
- first_name: Daniel
full_name: Beverungen, Daniel
id: '59677'
last_name: Beverungen
citation:
ama: 'Bartelheimer C, zur Heiden P, Lüttenberg H, Beverungen D. Systematizing the
lexicon of platforms in information systems: a data-driven study. Electronic
Markets. Published online 2022. doi:10.1007/s12525-022-00530-6'
apa: 'Bartelheimer, C., zur Heiden, P., Lüttenberg, H., & Beverungen, D. (2022).
Systematizing the lexicon of platforms in information systems: a data-driven study.
Electronic Markets. https://doi.org/10.1007/s12525-022-00530-6'
bibtex: '@article{Bartelheimer_zur Heiden_Lüttenberg_Beverungen_2022, title={Systematizing
the lexicon of platforms in information systems: a data-driven study}, DOI={10.1007/s12525-022-00530-6},
journal={Electronic Markets}, publisher={Springer Science and Business Media LLC},
author={Bartelheimer, Christian and zur Heiden, Philipp and Lüttenberg, Hedda
and Beverungen, Daniel}, year={2022} }'
chicago: 'Bartelheimer, Christian, Philipp zur Heiden, Hedda Lüttenberg, and Daniel
Beverungen. “Systematizing the Lexicon of Platforms in Information Systems: A
Data-Driven Study.” Electronic Markets, 2022. https://doi.org/10.1007/s12525-022-00530-6.'
ieee: 'C. Bartelheimer, P. zur Heiden, H. Lüttenberg, and D. Beverungen, “Systematizing
the lexicon of platforms in information systems: a data-driven study,” Electronic
Markets, 2022, doi: 10.1007/s12525-022-00530-6.'
mla: 'Bartelheimer, Christian, et al. “Systematizing the Lexicon of Platforms in
Information Systems: A Data-Driven Study.” Electronic Markets, Springer
Science and Business Media LLC, 2022, doi:10.1007/s12525-022-00530-6.'
short: C. Bartelheimer, P. zur Heiden, H. Lüttenberg, D. Beverungen, Electronic
Markets (2022).
date_created: 2022-04-04T10:01:11Z
date_updated: 2024-11-11T09:51:01Z
doi: 10.1007/s12525-022-00530-6
keyword:
- Management of Technology and Innovation
- Marketing
- Computer Science Applications
- Economics and Econometrics
- Business and International Management
language:
- iso: eng
publication: Electronic Markets
publication_identifier:
issn:
- 1019-6781
- 1422-8890
publication_status: published
publisher: Springer Science and Business Media LLC
status: public
title: 'Systematizing the lexicon of platforms in information systems: a data-driven
study'
type: journal_article
user_id: '49160'
year: '2022'
...
---
_id: '37144'
abstract:
- lang: eng
text: 'AbstractArtificial intelligence (AI) is
being increasingly integrated into enterprises to foster collaboration within
humanmachine teams and assist employees with work-related tasks. However, introducing
AI may negatively impact employees’ identifications with their jobs as AI is expected
to fundamentally change workplaces and professions, feeding into individuals’
fears of being replaced. To broaden the understanding of the AI identity threat,
the findings of this study reveal three central predictors for AI identity threat
in the workplace: changes to work, loss of status position, and AI identity predicting
AI identity threat in the workplace. This study enriches information systems literature
by extending our understanding of collaboration with AI in the workplace to drive
future research in this field. Researchers and practitioners understand the implications
of employees’ identity when collaborating with AI and comprehend which factors
are relevant when introducing AI in the workplace.'
author:
- first_name: Milad
full_name: Mirbabaie, Milad
last_name: Mirbabaie
- first_name: Felix
full_name: Brünker, Felix
last_name: Brünker
- first_name: Nicholas R. J.
full_name: Möllmann Frick, Nicholas R. J.
last_name: Möllmann Frick
- first_name: Stefan
full_name: Stieglitz, Stefan
last_name: Stieglitz
citation:
ama: Mirbabaie M, Brünker F, Möllmann Frick NRJ, Stieglitz S. The rise of artificial
intelligence – understanding the AI identity threat at the workplace. Electronic
Markets. 2021;32(1):73-99. doi:10.1007/s12525-021-00496-x
apa: Mirbabaie, M., Brünker, F., Möllmann Frick, N. R. J., & Stieglitz, S. (2021).
The rise of artificial intelligence – understanding the AI identity threat at
the workplace. Electronic Markets, 32(1), 73–99. https://doi.org/10.1007/s12525-021-00496-x
bibtex: '@article{Mirbabaie_Brünker_Möllmann Frick_Stieglitz_2021, title={The rise
of artificial intelligence – understanding the AI identity threat at the workplace},
volume={32}, DOI={10.1007/s12525-021-00496-x},
number={1}, journal={Electronic Markets}, publisher={Springer Science and Business
Media LLC}, author={Mirbabaie, Milad and Brünker, Felix and Möllmann Frick, Nicholas
R. J. and Stieglitz, Stefan}, year={2021}, pages={73–99} }'
chicago: 'Mirbabaie, Milad, Felix Brünker, Nicholas R. J. Möllmann Frick, and Stefan
Stieglitz. “The Rise of Artificial Intelligence – Understanding the AI Identity
Threat at the Workplace.” Electronic Markets 32, no. 1 (2021): 73–99. https://doi.org/10.1007/s12525-021-00496-x.'
ieee: 'M. Mirbabaie, F. Brünker, N. R. J. Möllmann Frick, and S. Stieglitz, “The
rise of artificial intelligence – understanding the AI identity threat at the
workplace,” Electronic Markets, vol. 32, no. 1, pp. 73–99, 2021, doi: 10.1007/s12525-021-00496-x.'
mla: Mirbabaie, Milad, et al. “The Rise of Artificial Intelligence – Understanding
the AI Identity Threat at the Workplace.” Electronic Markets, vol. 32,
no. 1, Springer Science and Business Media LLC, 2021, pp. 73–99, doi:10.1007/s12525-021-00496-x.
short: M. Mirbabaie, F. Brünker, N.R.J. Möllmann Frick, S. Stieglitz, Electronic
Markets 32 (2021) 73–99.
date_created: 2023-01-17T15:24:18Z
date_updated: 2023-01-18T07:57:16Z
doi: 10.1007/s12525-021-00496-x
intvolume: ' 32'
issue: '1'
keyword:
- Management of Technology and Innovation
- Marketing
- Computer Science Applications
- Economics and Econometrics
- Business and International Management
language:
- iso: eng
page: 73-99
publication: Electronic Markets
publication_identifier:
issn:
- 1019-6781
- 1422-8890
publication_status: published
publisher: Springer Science and Business Media LLC
status: public
title: The rise of artificial intelligence – understanding the AI identity threat
at the workplace
type: journal_article
user_id: '80546'
volume: 32
year: '2021'
...
---
_id: '17158'
author:
- first_name: Daniel
full_name: Beverungen, Daniel
id: '59677'
last_name: Beverungen
- first_name: Oliver
full_name: Müller, Oliver
id: '72849'
last_name: Müller
- first_name: Martin
full_name: Matzner, Martin
last_name: Matzner
- first_name: Jan
full_name: Mendling, Jan
last_name: Mendling
- first_name: Jan
full_name: vom Brocke, Jan
last_name: vom Brocke
citation:
ama: Beverungen D, Müller O, Matzner M, Mendling J, vom Brocke J. Conceptualizing
smart service systems. Electronic Markets. 2017:7-18. doi:10.1007/s12525-017-0270-5
apa: Beverungen, D., Müller, O., Matzner, M., Mendling, J., & vom Brocke, J.
(2017). Conceptualizing smart service systems. Electronic Markets, 7–18.
https://doi.org/10.1007/s12525-017-0270-5
bibtex: '@article{Beverungen_Müller_Matzner_Mendling_vom Brocke_2017, title={Conceptualizing
smart service systems}, DOI={10.1007/s12525-017-0270-5},
journal={Electronic Markets}, author={Beverungen, Daniel and Müller, Oliver and
Matzner, Martin and Mendling, Jan and vom Brocke, Jan}, year={2017}, pages={7–18}
}'
chicago: Beverungen, Daniel, Oliver Müller, Martin Matzner, Jan Mendling, and Jan
vom Brocke. “Conceptualizing Smart Service Systems.” Electronic Markets,
2017, 7–18. https://doi.org/10.1007/s12525-017-0270-5.
ieee: D. Beverungen, O. Müller, M. Matzner, J. Mendling, and J. vom Brocke, “Conceptualizing
smart service systems,” Electronic Markets, pp. 7–18, 2017.
mla: Beverungen, Daniel, et al. “Conceptualizing Smart Service Systems.” Electronic
Markets, 2017, pp. 7–18, doi:10.1007/s12525-017-0270-5.
short: D. Beverungen, O. Müller, M. Matzner, J. Mendling, J. vom Brocke, Electronic
Markets (2017) 7–18.
date_created: 2020-06-24T10:49:48Z
date_updated: 2022-01-06T06:53:05Z
department:
- _id: '526'
doi: 10.1007/s12525-017-0270-5
language:
- iso: eng
page: 7-18
publication: Electronic Markets
publication_identifier:
issn:
- 1019-6781
- 1422-8890
publication_status: published
status: public
title: Conceptualizing smart service systems
type: journal_article
user_id: '21671'
year: '2017'
...