---
_id: '17094'
abstract:
- lang: eng
  text: In reaction to the productivity challenges that hospitals around the world
    have faced, some hospitals have begun to move towards a process-oriented organization
    of care in order to enhance productivity. Existing research on process-oriented
    organization emphasizes severe challenges along the implementation process. However,
    the literature contains only a small number of documented cases of hospital-wide
    process-oriented reorganization. Against this background, in this case study,
    we explain how hospitals can successfully implement organization-wide process
    orientation. To do so, we conducted an exploratory single case study with semi-structured,
    face-to-face interviews and document analyses as our primary data-collection methods.
    We developed a theoretical framework of antecedents, interventions, enablers,
    barriers, and consequences that explain the trajectory of this successful hospital-reorganization
    project. We contribute a substantive theory on which other researchers can build
    and can extend in future studies. Further, in analyzing our unique case, we identify
    factors that the extant literature has not yet discussed, such as the blackboxing
    of diagnosis and treatment activities as an enabler. In line with existing literature,
    we also found that, even in this case, inflexible healthcare IT represented a
    barrier that hindered the case study in implementing process orientation.
author:
- first_name: Reima
  full_name: Suomi, Reima
  last_name: Suomi
- first_name: Oliver
  full_name: Müller, Oliver
  id: '72849'
  last_name: Müller
- first_name: Jan
  full_name: vom Brocke, Jan
  last_name: vom Brocke
citation:
  ama: 'Suomi R, Müller O, vom Brocke J. Hospital-wide Process-oriented Organization
    of Care: The Case of Turku University Central Hospital. <i>Journal of Information
    Technology Theory and Application</i>. 2018;19(4):3.'
  apa: 'Suomi, R., Müller, O., &#38; vom Brocke, J. (2018). Hospital-wide Process-oriented
    Organization of Care: The Case of Turku University Central Hospital. <i>Journal
    of Information Technology Theory and Application</i>, <i>19</i>(4), 3.'
  bibtex: '@article{Suomi_Müller_vom Brocke_2018, title={Hospital-wide Process-oriented
    Organization of Care: The Case of Turku University Central Hospital}, volume={19},
    number={4}, journal={Journal of Information Technology Theory and Application},
    author={Suomi, Reima and Müller, Oliver and vom Brocke, Jan}, year={2018}, pages={3}
    }'
  chicago: 'Suomi, Reima, Oliver Müller, and Jan vom Brocke. “Hospital-Wide Process-Oriented
    Organization of Care: The Case of Turku University Central Hospital.” <i>Journal
    of Information Technology Theory and Application</i> 19, no. 4 (2018): 3.'
  ieee: 'R. Suomi, O. Müller, and J. vom Brocke, “Hospital-wide Process-oriented Organization
    of Care: The Case of Turku University Central Hospital,” <i>Journal of Information
    Technology Theory and Application</i>, vol. 19, no. 4, p. 3, 2018.'
  mla: 'Suomi, Reima, et al. “Hospital-Wide Process-Oriented Organization of Care:
    The Case of Turku University Central Hospital.” <i>Journal of Information Technology
    Theory and Application</i>, vol. 19, no. 4, 2018, p. 3.'
  short: R. Suomi, O. Müller, J. vom Brocke, Journal of Information Technology Theory
    and Application 19 (2018) 3.
date_created: 2020-06-17T09:30:22Z
date_updated: 2022-08-17T07:21:21Z
department:
- _id: '196'
extern: '1'
intvolume: '        19'
issue: '4'
language:
- iso: eng
main_file_link:
- url: https://aisel.aisnet.org/jitta/vol19/iss4/3/
page: '3'
publication: Journal of Information Technology Theory and Application
publication_identifier:
  issn:
  - 1532-3416
status: public
title: 'Hospital-wide Process-oriented Organization of Care: The Case of Turku University
  Central Hospital'
type: journal_article
user_id: '72849'
volume: 19
year: '2018'
...