@article{4890,
  author       = {{Ulaga, Wolfgang and Eggert, Andreas}},
  issn         = {{1051-712X}},
  journal      = {{Journal of Business-to-Business Marketing}},
  number       = {{1}},
  pages        = {{73--99}},
  publisher    = {{Informa UK Limited}},
  title        = {{{Relationship Value in Business Markets: The Construct and Its Dimensions}}},
  doi          = {{10.1300/j033v12n01_04}},
  volume       = {{12}},
  year         = {{2005}},
}

@article{4895,
  author       = {{Georges, Laurent and Eggert, Andreas}},
  issn         = {{1051-712X}},
  journal      = {{Journal of Business-to-Business Marketing}},
  number       = {{4}},
  pages        = {{1--22}},
  publisher    = {{Informa UK Limited}},
  title        = {{{Key Account Managers' Role Within the Value Creation Process of Collaborative Relationships}}},
  doi          = {{10.1300/j033v10n04_01}},
  volume       = {{10}},
  year         = {{2003}},
}