---
_id: '40260'
abstract:
- lang: eng
  text: '<jats:p>BACKGROUND: Challenged by digital transformation, organizations increasingly
    integrate information and communication technologies into work designs. Often
    focal points of such digital reengineering initiatives are technical and economic
    aspects. Yet, as integration of new technologies affects how employee work and
    interact, there is a need to evaluate human-centered criteria (human-factor evaluation),
    optimally by involving employees as situational experts. OBJECTIVE: The present
    study develops an integrative and persona-based evaluation approach of human-centered
    criteria for application in participative digital (re-)design of work to support
    the joint optimization of the technical and social system. METHODS: Drawing on
    methods from usability evaluation, a persona-based approach is developed to facilitate
    comprehension and application of human-centered evaluation by employees. To that
    end, human-centered criteria from existing evaluation models are systemized with
    specific reference to digital transformation of work processes. The developed
    approach is tested in pilot runs of three German small and medium-sized enterprises
    (SMEs). RESULTS: The initial overview shows a divergence of specific human-centered
    criteria at the detailed level. Simultaneously, a high convergence is found for
    overarching dimensions and categories. The Integrative Socio-Digital Evaluation
    Model (ISDEM) is developed to balance complexity and abstraction of criteria.
    The derived persona-based approach (persISDEM) shows a good applicability in the
    pilot runs. CONCLUSIONS: The present study provides an amendment to existing work
    design approaches with an emphasis on employee participation, enabling organizations
    to foster employees’ comprehension and motivation to engage in evaluations of
    digital (re-)design of work and to create motivating and healthy jobs for successful
    digital transformation.</jats:p>'
author:
- first_name: Jan-Philip
  full_name: Schumacher, Jan-Philip
  last_name: Schumacher
- first_name: Sarah
  full_name: Depenbusch, Sarah
  id: '32536'
  last_name: Depenbusch
- first_name: Tammo
  full_name: Straatmann, Tammo
  last_name: Straatmann
- first_name: Elena
  full_name: Bender, Elena
  id: '3211'
  last_name: Bender
- first_name: Niclas
  full_name: Schaper, Niclas
  last_name: Schaper
- first_name: Kai-Christoph
  full_name: Hamborg, Kai-Christoph
  last_name: Hamborg
citation:
  ama: Schumacher J-P, Depenbusch S, Straatmann T, Bender E, Schaper N, Hamborg K-C.
    Participative human-factor evaluation in the context of digital work (re-)design.
    <i>Work</i>. 2022;72(4):1629-1654. doi:<a href="https://doi.org/10.3233/wor-211248">10.3233/wor-211248</a>
  apa: Schumacher, J.-P., Depenbusch, S., Straatmann, T., Bender, E., Schaper, N.,
    &#38; Hamborg, K.-C. (2022). Participative human-factor evaluation in the context
    of digital work (re-)design. <i>Work</i>, <i>72</i>(4), 1629–1654. <a href="https://doi.org/10.3233/wor-211248">https://doi.org/10.3233/wor-211248</a>
  bibtex: '@article{Schumacher_Depenbusch_Straatmann_Bender_Schaper_Hamborg_2022,
    title={Participative human-factor evaluation in the context of digital work (re-)design},
    volume={72}, DOI={<a href="https://doi.org/10.3233/wor-211248">10.3233/wor-211248</a>},
    number={4}, journal={Work}, publisher={IOS Press}, author={Schumacher, Jan-Philip
    and Depenbusch, Sarah and Straatmann, Tammo and Bender, Elena and Schaper, Niclas
    and Hamborg, Kai-Christoph}, year={2022}, pages={1629–1654} }'
  chicago: 'Schumacher, Jan-Philip, Sarah Depenbusch, Tammo Straatmann, Elena Bender,
    Niclas Schaper, and Kai-Christoph Hamborg. “Participative Human-Factor Evaluation
    in the Context of Digital Work (Re-)Design.” <i>Work</i> 72, no. 4 (2022): 1629–54.
    <a href="https://doi.org/10.3233/wor-211248">https://doi.org/10.3233/wor-211248</a>.'
  ieee: 'J.-P. Schumacher, S. Depenbusch, T. Straatmann, E. Bender, N. Schaper, and
    K.-C. Hamborg, “Participative human-factor evaluation in the context of digital
    work (re-)design,” <i>Work</i>, vol. 72, no. 4, pp. 1629–1654, 2022, doi: <a href="https://doi.org/10.3233/wor-211248">10.3233/wor-211248</a>.'
  mla: Schumacher, Jan-Philip, et al. “Participative Human-Factor Evaluation in the
    Context of Digital Work (Re-)Design.” <i>Work</i>, vol. 72, no. 4, IOS Press,
    2022, pp. 1629–54, doi:<a href="https://doi.org/10.3233/wor-211248">10.3233/wor-211248</a>.
  short: J.-P. Schumacher, S. Depenbusch, T. Straatmann, E. Bender, N. Schaper, K.-C.
    Hamborg, Work 72 (2022) 1629–1654.
date_created: 2023-01-26T10:04:11Z
date_updated: 2023-01-26T10:07:39Z
department:
- _id: '36'
- _id: '423'
doi: 10.3233/wor-211248
intvolume: '        72'
issue: '4'
keyword:
- Public Health
- Environmental and Occupational Health
- Rehabilitation
language:
- iso: eng
page: 1629-1654
publication: Work
publication_identifier:
  issn:
  - 1051-9815
  - 1875-9270
publication_status: published
publisher: IOS Press
status: public
title: Participative human-factor evaluation in the context of digital work (re-)design
type: journal_article
user_id: '32536'
volume: 72
year: '2022'
...