@article{34191,
abstract = {{AbstractSince the seminal work of Albert and Whetten, the organizational identity concept has become ubiquitous and highly relevant in various fields. This study systematically reviews how Albert and Whetten’s concept of organizational identity has been disseminated in different research areas. It employs quantitative (topic modeling) and qualitative text analysis, as well as a network analysis to examine a sample of 1,041 papers published between 1985 and mid-2022 that cite Albert and Whetten’s seminal work. Using this method of systematic literature analysis, the current study investigates the criteria of the basic definition and hypotheses mentioned in their work that contribute to its increasing significance, and those with the potential to become substantial aspects of future organizational identity research. Accordingly, Albert and Whetten’s conceptualization of organizational identity is often partially adopted in the literature. Thus, this study contributes to organizational identity research by unveiling further research questions on the evolving character of organizational identity, research methodology, and quantitative operationalization, on the basis of Albert and Whetten’s organizational identity conceptualization.}},
author = {{Knorr, Karin and Hein-Pensel, Franziska}},
issn = {{2198-1620}},
journal = {{Management Review Quarterly}},
keywords = {{Strategy and Management, Business, Management and Accounting (miscellaneous)}},
publisher = {{Springer Science and Business Media LLC}},
title = {{{Since Albert and Whetten: the dissemination of Albert and Whetten’s conceptualization of organizational identity}}},
doi = {{10.1007/s11301-022-00311-7}},
year = {{2022}},
}
@article{50463,
abstract = {{PurposeEnabled by increased (“big”) data stocks and advanced (“machine learning”) analyses, the concept of human resource analytics (HRA) is expected to systematically improve decisions in human resource management (HRM). Since so far empirical evidence on this is, however, lacking, the authors' study examines which combinations of data and analyses are employed and which combinations deliver on the promise of improved decision quality.Design/methodology/approachTheoretically, the paper employs a neo-configurational approach for founding and conceptualizing HRA. Methodically, based on a sample of German organizations, two varieties (crisp set and multi-value) of qualitative comparative analysis (QCA) are employed to identify combinations of data and analyses sufficient and necessary for HRA success.FindingsThe authors' study identifies existing configurations of data and analyses in HRM and uncovers which of these configurations cause improved decision quality. By evidencing that and which combinations of data and analyses conjuncturally cause decision quality, the authors' study provides a first confirmation of HRA success.Research limitations/implicationsMajor limitations refer to the cross-sectional and national sample and the usage of subjective measures. Major implications are the suitability of neo-configurational approaches for future research on HRA, while deeper conceptualizing and researching both the characteristics and outcomes of HRA constitutes a core future task.Originality/valueThe authors' paper employs an innovative theoretical-methodical approach to explain and analyze conditions that conjuncturally cause decision quality therewith offering much needed empirical evidence on HRA success.}},
author = {{Strohmeier, Stefan and Collet, Julian and Kabst, Rüdiger}},
issn = {{1746-5265}},
journal = {{Baltic Journal of Management}},
keywords = {{Management of Technology and Innovation, Marketing, Organizational Behavior and Human Resource Management, Strategy and Management, Business and International Management}},
number = {{3}},
pages = {{285--303}},
publisher = {{Emerald}},
title = {{{(How) do advanced data and analyses enable HR analytics success? A neo-configurational analysis}}},
doi = {{10.1108/bjm-05-2021-0188}},
volume = {{17}},
year = {{2022}},
}
@article{35741,
abstract = {{AbstractBusiness process management (BPM) drives corporate success through effective and efficient processes. In recent decades, knowledge has been accumulated regarding the identification, discovery, analysis, design, implementation, and monitoring of business processes. This includes methods and tools for tackling various kinds of process change such as continuous process improvement, process reengineering, process innovation, and process drift. However, exogenous shocks, which lead to unintentional and radical process change, have been neglected in BPM research although they severely affect an organization’s context, strategy, and business processes. This research note conceptualizes the interplay of exogenous shocks and BPM in terms of the effects that such shocks can have on organizations’ overall process performance over time. On this foundation, related challenges and opportunities for BPM via several rounds of idea generation and consolidation within a diverse team of BPM scholars are identified. The paper discusses findings in light of extant literature from BPM and related disciplines, as well as present avenues for future (BPM) research to invigorate the academic discourse on the topic.}},
author = {{Röglinger, Maximilian and Plattfaut, Ralf and Borghoff, Vincent and Kerpedzhiev, Georgi and Becker, Jörg and Beverungen, Daniel and vom Brocke, Jan and Van Looy, Amy and del-Río-Ortega, Adela and Rinderle-Ma, Stefanie and Rosemann, Michael and Santoro, Flavia Maria and Trkman, Peter}},
issn = {{2363-7005}},
journal = {{Business & Information Systems Engineering}},
keywords = {{Information Systems, Business process management, Exogenous shocks, Challenges, Opportunities}},
number = {{5}},
pages = {{669--687}},
publisher = {{Springer Science and Business Media LLC}},
title = {{{Exogenous Shocks and Business Process Management}}},
doi = {{10.1007/s12599-021-00740-w}},
volume = {{64}},
year = {{2022}},
}
@article{37138,
abstract = {{AbstractAssuming that potential biases of Artificial Intelligence (AI)-based systems can be identified and controlled for (e.g., by providing high quality training data), employing such systems to augment human resource (HR)-decision makers in candidate selection provides an opportunity to make selection processes more objective. However, as the final hiring decision is likely to remain with humans, prevalent human biases could still cause discrimination. This work investigates the impact of an AI-based system’s candidate recommendations on humans’ hiring decisions and how this relation could be moderated by an Explainable AI (XAI) approach. We used a self-developed platform and conducted an online experiment with 194 participants. Our quantitative and qualitative findings suggest that the recommendations of an AI-based system can reduce discrimination against older and female candidates but appear to cause fewer selections of foreign-race candidates. Contrary to our expectations, the same XAI approach moderated these effects differently depending on the context.}},
author = {{Hofeditz, Lennart and Clausen, Sünje and Rieß, Alexander and Mirbabaie, Milad and Stieglitz, Stefan}},
issn = {{1019-6781}},
journal = {{Electronic Markets (ELMA)}},
keywords = {{Management of Technology and Innovation, Marketing, Computer Science Applications, Economics and Econometrics, Business and International Management}},
publisher = {{Springer Science and Business Media LLC}},
title = {{{Applying XAI to an AI-based system for candidate management to mitigate bias and discrimination in hiring}}},
doi = {{10.1007/s12525-022-00600-9}},
year = {{2022}},
}
@inproceedings{37140,
abstract = {{Social media have become not only integral parts of our private and professional lives, but also an indispensable source of data for empirical research across a variety of academic disciplines. Applying a Social Media Analytics (SMA) methodology, however, imposes heavy ethical challenges on researchers. Scholars in the Information Systems (IS) discipline must deal with a patchwork of ethical frameworks, regulations, and (missing) institutional support. To initiate a debate on how to develop a common understanding of SMA research ethics, this paper compiles a scoping review of extant literature and suggests a research agenda for IS scholarship on this matter. The review yields a total of eight fundamental principles of ethical SMA research, which provide a starting point to guiding individual researchers towards more ethical conduct. At the same time, this work unearths a multitude of intricate dilemmas that are currently unresolved. The findings of this review will encourage IS scholarship to find its own voice in the debate about social media research ethics.}},
author = {{Marx, Julian and Mirbabaie, Milad}},
booktitle = {{Australasian Journal of Information Systems}},
issn = {{1449-8618}},
keywords = {{Information Systems and Management, Human-Computer Interaction, Business, Management and Accounting (miscellaneous), Information Systems}},
publisher = {{Australian Journal of Information Systems}},
title = {{{The Investigator’s Dilemma - A Review of Social Media Analytics Research Ethics in Information Systems}}},
doi = {{10.3127/ajis.v26i0.3287}},
volume = {{26}},
year = {{2022}},
}
@article{41316,
abstract = {{ Relationship marketing managers around the world actively try to stimulate customer engagement because of its performance-enhancing effects. Research insights into how to engage customers, such that they voluntarily contribute their resources to support companies’ marketing efforts, almost exclusively pertain to individual, domestic markets. However, the prerequisites of customer engagement strategies naturally differ across country-specific market environments. Therefore, the authors develop a conceptual, comprehensive battery of cultural, institutional, societal, and economic country-level contingency factors (CISE indicators) as well as between-country psychic distances on those indicators. A set of 11 high-level research propositions aims to enhance marketing researchers’ and managers’ understanding of the contingencies of international customer engagement strategy effectiveness and customer engagement's performance ramifications. The analysis reflects the richness and complexity of potential contingency effects across the four CISE categories and encourages empirical research on their separate and joint effects. }},
author = {{Steinhoff, Lena and Liu, Juanyi (Sunny) and Li, Xiaoling and Palmatier, Robert W.}},
issn = {{1069-031X}},
journal = {{Journal of International Marketing}},
keywords = {{Marketing, Business and International Management}},
number = {{1}},
pages = {{1--31}},
publisher = {{SAGE Publications}},
title = {{{Customer Engagement in International Markets}}},
doi = {{10.1177/1069031x221099211}},
volume = {{31}},
year = {{2022}},
}
@article{32307,
abstract = {{The development of new business models is essential for startups to become successful, as well as for established companies to explore new business opportunities. However, developing such business models is a continuous challenging activity where different tasks need to be performed, and business decisions need to be made. Both have to fit the constantly changeable situation in which the business model is developed to reduce the risk of developing ineffective business models with low market penetration. Therefore, a method for developing situation-specific business models is needed. As a solution, we refine the concept of situational method engineering (SME) to business model development. SME, in turn, provides means to construct situation-specific development methods out of fragments from a method repository.
We develop a concept for the continuous situation-specific development of business models based on design science. The approach uses the roles of a domain expert, a method engineer, and a business developer together with a repository with method fragments for developing business models and a repository with modeling artifacts for supporting the development. Both repositories are filled by utilizing the experience of domain experts. Out of these repositories, situation-specific development methods for developing business models can be continuously composed based on the changeable situation by the method engineer and enacted by the business developer. We implement it as an open-source tool and evaluate its applicability in an industrial case study of developing a business model for a local event platform. Our results show that situation awareness supports the continuous development of business models.}},
author = {{Gottschalk, Sebastian and Yigitbas, Enes and Nowosad, Alexander and Engels, Gregor}},
journal = {{International Journal on Software and Systems Modeling (SoSyM) }},
keywords = {{Business Model Development, Situational Method Engineering, Situation-specific, Business Model Canvas, Continuous Development}},
title = {{{Continuous Situation-specific Development of Business Models: Knowledge Provision, Method Composition, Method Enactment}}},
year = {{2022}},
}
@article{39362,
abstract = {{AbstractThis article presents an overview of characteristics of Citizen Social Science (CSS) in Germany. CSS is defined as scientific research in the humanities and social sciences, carried out in cooperation between professional and non-professional researchers. The study draws on an online survey and semi-structured interviews with project coordinators and co-researchers. It finds that participatory research activities in the humanities and social sciences are very diverse in their disciplinary traditions and organisational settings. Key features of CSS activities initiated inside as well as outside academic institutions are analysed to understand patterns of participation and cooperation. The results show that CSS activities are frequently realised in heterogeneous consortia of academic and non-academic partners. These consortia influence interactions between professional and non-professional researchers. To investigate these observations further, the article extends the analytical gaze from participation of individual volunteers to various forms of cooperation in consortia. This shift in attention brings to sight additional actors and activities that are usually not, or only marginally, considered in discussions about C(S)S. Staff of civil society organisations, municipalities, schools or cross-sectoral initiatives as well as university students are involved in making CSS work. In addition to research tasks, CSS rests on science communication, project management and intermediation activities. This extended perspective captures more diverse constellations of knowledge production in participatory research in the social sciences and humanities than the common focus on participation. In this way, the article aims to lay the groundwork for understanding the functioning of CSS beyond aspects described by the concept of invited and uninvited participation. It shows that CSS activities are not limited to capacitating lay people for participation in science. A more adequate description is that such projects are concerned with facilitating cooperation with co-researchers and other partners in consortia inside and outside of academia. On this basis, the article introduces the notion of cooperation capacity as a heuristic device to propose new prompts for research on CSS as well as for supporting CSS practice.}},
author = {{Göbel, Claudia and Mauermeister, Sylvi and Henke, Justus}},
issn = {{2662-9992}},
journal = {{Humanities and Social Sciences Communications}},
keywords = {{General Economics, Econometrics and Finance, General Psychology, General Social Sciences, General Arts and Humanities, General Business, Management and Accounting}},
number = {{1}},
publisher = {{Springer Science and Business Media LLC}},
title = {{{Citizen Social Science in Germany—cooperation beyond invited and uninvited participation}}},
doi = {{10.1057/s41599-022-01198-1}},
volume = {{9}},
year = {{2022}},
}
@article{30735,
abstract = {{While the Information Systems (IS) discipline has researched digital platforms extensively, the body of knowledge appertaining to platforms still appears fragmented and lacking conceptual consistency. Based on automated text mining and unsupervised machine learning, we collect, analyze, and interpret the IS discipline’s comprehensive research on platforms—comprising 11,049 papers spanning 44 years of research activity. From a cluster analysis concerning platform concepts’ semantically most similar words, we identify six research streams on platforms, each with their own platform terms. Based on interpreting the identified concepts vis-à-vis the extant research and considering a temporal perspective on the concepts’ application, we present a lexicon of platform concepts, to guide further research on platforms in the IS discipline. Researchers and managers can build on our results to position their work appropriately, applying a specific theoretical perspective on platforms in isolation or combining multiple perspectives to study platform phenomena at a more abstract level.}},
author = {{Bartelheimer, Christian and zur Heiden, Philipp and Lüttenberg, Hedda and Beverungen, Daniel}},
issn = {{1019-6781}},
journal = {{Electronic Markets}},
keywords = {{Management of Technology and Innovation, Marketing, Computer Science Applications, Economics and Econometrics, Business and International Management}},
publisher = {{Springer Science and Business Media LLC}},
title = {{{Systematizing the lexicon of platforms in information systems: a data-driven study}}},
doi = {{10.1007/s12525-022-00530-6}},
year = {{2022}},
}
@article{37020,
author = {{Fraser, Alec and Knoll, Lisa and Hevenstone, Debra}},
issn = {{1096-7494}},
journal = {{International Public Management Journal}},
keywords = {{Public Administration, Business and International Management}},
number = {{3}},
pages = {{339–356}},
publisher = {{Informa UK Limited}},
title = {{{Contested Social Impact Bonds: welfare conventions, conflicts and compromises in five European Active-Labor Market Programs}}},
doi = {{10.1080/10967494.2022.2089792}},
volume = {{26}},
year = {{2022}},
}
@inproceedings{33914,
abstract = {{Workshops on business model generation lead to collaborative work phases and discussions on business models. Therefore, tools such as the Business Model Canvas are used, typically filled with sticky notes. Generated content needs to be digitized in a time-consuming manual follow-up as part of the documentation and basis for a further use of the results in the company. In addition, there are challenges, such as decentralized work and digital workshop formats. Augmented Reality offers a way to reduce the digitization effort and enables decentralized work. In this research, the potentials of the use of AR technology in workshops on business model generation is investigated. Therefore, functions are implemented and evaluated in a demonstrator that reduces digitization effort and enable distributed work.}},
author = {{Gräßler, Iris and Grewe, Benedikt and Kramer, Hendrik and Pottebaum, Jens}},
booktitle = {{LUT Scientific and Expertise Publications}},
keywords = {{business model generation, augmented reality, workshop, collaborative work, digitization, AR-supported workshop concept, immersive technologies, decentralized work, business model canvas}},
location = {{Copenhagen}},
title = {{{Supporting Business Model Generation with Augmented Reality}}},
year = {{2022}},
}
@inproceedings{21639,
abstract = {{The development of effective business models is an essential task in highly competitive markets like mobile ecosystems. Existing development methods for these business models do not specifically focus that the development process profoundly depends on the situation (e.g., market size, regulations) of the mobile app developer. Here, a mismatch between method and situation can lead to poor resource management and longer development cycles. In software engineering, situational method engineering is used for software projects to configure a development method out of a method repository based on the project situation. Analogously, we support creating situation-specific business model development methods with a method base and new user roles. Here, the method engineer obtains the knowledge of the domain expert and stores it in the method base as elements, building blocks, and patterns. The expert knowledge is derived from a grey literature review on mobile development processes. After this, the method engineer constructs the development method based on the described situation of the business developer. We provide an open-source tool and evaluate it by constructing a local event platform's business model development method. }},
author = {{Gottschalk, Sebastian and Yigitbas, Enes and Nowosad, Alexander and Engels, Gregor}},
booktitle = {{Enterprise, Business-Process and Information Systems Modeling}},
keywords = {{Business Model Development, Situational Method Engineering, Mobile App, Business Model Development Tools}},
publisher = {{Springer}},
title = {{{Situation-specific Business Model Development Methods for Mobile App Developers}}},
doi = {{10.1007/978-3-030-79186-5_17}},
year = {{2021}},
}
@inproceedings{21727,
abstract = {{Platform-based business models underlie the success of many of today’s largest, fastest-growing, and most disruptive companies. Despite the success of prominent examples, such as Uber and Airbnb, creating a profitable platform ecosystem presents a key challenge for many companies across all industries. Although research provides knowledge about platforms’ different value drivers (e.g., network effects), companies that seek to transform their current business model into a platform-based one lack an artifact to reduce knowledge boundaries, collaborate effectively, and cope with the complexities and dynamics of platform ecosystems. We address this challenge by developing two artifacts and combining research from variability modeling, business model dependencies, and system dynamics. This paper presents a design science research approach to develop the platform ecosystem modeling language and the platform ecosystem development tool that support researcher and practitioner by visualizing and simulating platform ecosystems. }},
author = {{Vorbohle, Christian and Gottschalk, Sebastian}},
booktitle = {{Proceedings of the 29th European Conference on Information Systems (ECIS)}},
keywords = {{Platform Ecosystems, Platform Ecosystem Modeling Language, Platform Ecosystem Development Tool, Business Models, Design Science}},
location = {{Virtual Conference/Workshop}},
publisher = {{AIS}},
title = {{{Towards Visualizing and Simulating Business Models in Dynamic Platform Ecosystems }}},
year = {{2021}},
}
@inbook{25528,
abstract = {{Developing effective business models is a complex process for a company where several tasks (e.g., conduct customer interviews) need to be accomplished, and decisions (e.g., advertisement as a revenue stream) must be made. Here, domain experts can guide the choices of tasks and decisions with their knowledge. Nevertheless, this knowledge needs to match the situation of the company (e.g., financial resources) and the application domain of the product/service (e.g., mobile app) to reduce the risk of developing ineffective business models with low market penetration. This is not covered by one-size-fits-all development methods without tailoring before the enaction.
Therefore, we conduct a design science study to create a situation-specific development approach for business models. Based on situational method engineering and our previous work in storing knowledge of methods and models in distinct repositories, this paper shows the situation-specific composition and enaction of business model development methods. First, the method engineer composes the development method out of both repositories based on the situational context. Second, the business developer enacts the method and develops the business model. We implement the approach in a tool and evaluate it with a industrial case study on mobile apps.}},
author = {{Gottschalk, Sebastian and Yigitbas, Enes and Nowosad, Alexander and Engels, Gregor}},
booktitle = {{Product-focused Software Process Improvement}},
keywords = {{Business Model Development, Situational Method Engineering, Lean Development, Kanban Boards, Canvas Models}},
location = {{Turin}},
publisher = {{Springer}},
title = {{{Situation- and Domain-specific Composition and Enactment of Business Model Development Methods}}},
year = {{2021}},
}
@article{29216,
abstract = {{How did bankers make their investment decisions, for example to issue a state loan for a peripheral country? This in-depth case study investigates the question of the Greek loan of 1833, issued by Rothschilds. The main interest is to reconstruct James de Rothschild’s risk perception and decision making process, expressed in the argumentation vis-à-vis his family. The significance of the guarantee of the protecting powers, which was without precedent, is considered by James as well as the competitive situation on the bond market, the relationship of the Rothschilds with leading politicians of the time, and the special significance of Greece in the period of intensive European philhellenism. The paper argues that in-depth studies of bankers’ risk perception are necessary to illuminate the complexity of their decision-making.}},
author = {{Schönhärl, Korinna}},
issn = {{0007-6791}},
journal = {{Business History}},
keywords = {{History, Business, Management and Accounting (miscellaneous), Business and International Management}},
number = {{4}},
pages = {{557--573}},
publisher = {{Informa UK Limited}},
title = {{{Why does a prestigious emission house emit a loan for a peripheral state? The house of Rothschild and the Greek guaranteed loan of 1833}}},
doi = {{10.1080/00076791.2019.1593373}},
volume = {{63}},
year = {{2021}},
}
@article{29098,
abstract = {{National und international ist in den letzten Jahren ein vergrößertes Interesse an der Erforschung der Berufswahlmotivation von Studierenden des allgemeinen Lehramtes zu beobachten. Auch in der Wirtschaftspädagogik hat die empirische Auseinandersetzung mit den Beweggründen der Studien- und Berufswahl eine gewisse Tradition. Gleichzeitig muss bemängelt werden, dass die existierenden Untersuchungen einerseits bisher keine an die nationale und internationale Forschung anschlussfähigen Erhebungsinstrumente benutzten und andererseits regional nur einzelne Hochschulstandorte berücksichtigten. Die hier berichtete Studie nimmt sich dieses Forschungsdesiderates an. Hierzu wurden 879 Studierende der Wirtschaftspädagogik an zwölf deutschen Studienstandorten mit einem standardisierten Fragebogen, basierend auf dem bereits gut etablierten FIT-Choice-Ansatz, befragt. Auf Basis dieser Stichprobe werden folgende Forschungsfragen beantwortet: (1) Inwiefern eignet sich das FIT-Choice-Instrumentarium auch für Untersuchungen von Studierenden der Wirtschaftspädagogik?, (2) Welche Motive sowie Vorstellungen vom späteren Beruf liegen der Berufswahl der befragten Studierenden der Wirtschaftspädagogik zugrunde? und (3) Inwiefern unterscheiden sich die Berufswahlmotive sowie die Vorstellungen des späteren Berufs der befragten Wirtschaftspädagogikstudierenden in Hinblick auf das Geschlecht, eine vorherige Berufsausbildung sowie den späteren Berufswunsch? Die Validierung zeigt, dass sich der FIT-Choice-Ansatz größtenteils gut eignet, um auch Studierende der Wirtschaftspädagogik zu untersuchen. Darüber hinaus geben die Befunde vertiefte Einblicke in die Berufswahlmotivation angehender Wirtschaftspädagog*innen (z. B. hohe Relevanz des polyvalenten Studiencharakters).}},
author = {{Goller, Michael and Ziegler, Simone}},
issn = {{0172-2875}},
journal = {{Zeitschrift für Berufsund Wirtschaftspädagogik}},
keywords = {{Berufswahl, Motivation, Wirtschaftspädagogik, Berufliche Bildung, FIT-Choice, Lehramt, Career Choice, Business, Education, VET, FIT-Choice, Teacher Education}},
number = {{2}},
pages = {{154--193}},
title = {{{Berufswahlmotivation angehender Wirtschaftspädagog*innen: Validierung des FIT-Choice-Ansatzes und Exploration der Gründe für das Studium der Wirtschaftspädagogik}}},
doi = {{10.25162/zbw-2021-0008}},
volume = {{117}},
year = {{2021}},
}
@article{48520,
author = {{Hubner-Benz, Sylvia and Rudic, Biljana and Baum, Matthias}},
issn = {{0958-5192}},
journal = {{The International Journal of Human Resource Management}},
keywords = {{Management of Technology and Innovation, Organizational Behavior and Human Resource Management, Strategy and Management, Business and International Management, Industrial relations}},
number = {{11}},
pages = {{2137--2172}},
publisher = {{Informa UK Limited}},
title = {{{How entrepreneur’s leadership behavior and demographics shape applicant attraction to new ventures: the role of stereotypes}}},
doi = {{10.1080/09585192.2021.1893785}},
volume = {{34}},
year = {{2021}},
}
@article{48514,
abstract = {{This paper introduces narratives in entrepreneurial ecosystems as drivers of effectuation vs. causation. Drawing on 43 interviews with successful players in Silicon Valley, Munich, and Singapore, we found ecosystem-specific narratives indicate what is common, appropriate, and successful in each ecosystem, and these narratives encourage either effectuation or causation. Our findings indicate that the narratives in the ecosystem in Silicon Valley facilitate effectuation, in Munich causation, and in Singapore a cautious balance of both. Our research suggests that narratives can explain mechanisms how ecosystems influence entrepreneurship: the national culture, market characteristics, available resources, and networks in an ecosystem spark ecosystem-specific narratives, which in turn shape tendencies towards effectuation and causation. Thereby, we introduce a new ecosystem-focused perspective on predictors of effectuation and causation.}},
author = {{Hubner-Benz, Sylvia and Most, Fabian and Wirtz, Jochen and Auer, Christine}},
issn = {{0921-898X}},
journal = {{Small Business Economics}},
keywords = {{Economics and Econometrics, General Business, Management and Accounting}},
number = {{1}},
pages = {{211--242}},
publisher = {{Springer Science and Business Media LLC}},
title = {{{Narratives in entrepreneurial ecosystems: drivers of effectuation versus causation}}},
doi = {{10.1007/s11187-021-00531-3}},
volume = {{59}},
year = {{2021}},
}
@article{52705,
author = {{Winkler, Christoph and Fust, Alexander and Jenert, Tobias}},
issn = {{0047-2778}},
journal = {{Journal of Small Business Management}},
keywords = {{Management of Technology and Innovation, Strategy and Management, General Business, Management and Accounting}},
number = {{4}},
pages = {{2071--2096}},
publisher = {{Informa UK Limited}},
title = {{{From entrepreneurial experience to expertise: A self-regulated learning perspective}}},
doi = {{10.1080/00472778.2021.1883041}},
volume = {{61}},
year = {{2021}},
}
@article{17860,
abstract = {{Purpose
The purpose of this paper is to identify strategic options and challenges that arise when an industrial firm moves from providing smart service toward providing a platform.
Design/methodology/approach
This conceptual study takes on a multidisciplinary research perspective that integrates concepts, theories and insights from service management and marketing, information systems and platform economics.
Findings
The paper outlines three platform types – smart data platform, smart product platform and matching platform – as strategic options for firms that wish to evolve from smart service providers to platform providers.
Research limitations/implications
Investigating smart service platforms calls for launching interdisciplinary research initiatives. Promising research avenues are outlined to span boundaries that separate different research disciplines today.
Practical implications
Managing a successful transition from providing smart service toward providing a platform requires making significant investments in IT, platform-related capabilities and skills, as well as implement new approaches toward relationship management and brand-building.
Originality/value
The findings described in this paper are valuable to researchers in multiple disciplines seeking to develop and to justify theory related to platforms in industrial scenarios.}},
author = {{Beverungen, Daniel and Kundisch, Dennis and Wünderlich, Nancy}},
issn = {{507-532}},
journal = {{Journal of Service Management}},
keywords = {{Smart service, Platform, Interdisciplinary research, Manufacturing company, Smart service provider, Platform economics, Information systems, Multi-sided markets, Business-to-business (B2B) markets}},
number = {{4}},
pages = {{507--532}},
publisher = {{Emerald Insight}},
title = {{{Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers}}},
doi = {{10.1108/JOSM-03-2020-0066}},
volume = {{32}},
year = {{2021}},
}