---
_id: '49785'
abstract:
- lang: eng
  text: "Reputation is indispensable for online business since it supports customers
    in their buying decisions and\r\nallows sellers to justify premium prices. While
    IS research has investigated reputation systems mainly\r\nas review systems on
    online platforms for business-to-consumer (B2C) transactions, no proper solutions\r\nhave
    been developed for business-to-business (B2B) transactions yet. We use blockchain
    technology to\r\npropose a new class of reputation systems that apply ratings
    as voluntary bonus payments: Before a\r\ntransaction is performed, customers commit
    to pay a bonus that is granted if a service provider has\r\nperformed a service
    properly. As opposed to rival reputation systems that build on cumulated ratings\r\nor
    reviews, our system enables monetized reputation mechanisms that are inextricably
    linked with online\r\ntransactions. We expect this system class to provide more
    trustworthy ratings, which might reduce\r\nagency costs and serve quality providers
    to establish a reputation towards new customers, building on\r\nsecond-order trust."
author:
- first_name: Simon
  full_name: Hemmrich, Simon
  id: '83557'
  last_name: Hemmrich
citation:
  ama: 'Hemmrich S. Business Reputation Systems based on Blockchain Technology—A Risky
    Advance. In: <i>Proceedings of 31st European Conference on Information Systems
    (ECIS 2023)</i>. ; 2023.'
  apa: Hemmrich, S. (2023). Business Reputation Systems based on Blockchain Technology—A
    Risky Advance. <i>Proceedings of 31st European Conference on Information Systems
    (ECIS 2023)</i>.
  bibtex: '@inproceedings{Hemmrich_2023, title={Business Reputation Systems based
    on Blockchain Technology—A Risky Advance}, booktitle={Proceedings of 31st European
    Conference on Information Systems (ECIS 2023)}, author={Hemmrich, Simon}, year={2023}
    }'
  chicago: Hemmrich, Simon. “Business Reputation Systems Based on Blockchain Technology—A
    Risky Advance.” In <i>Proceedings of 31st European Conference on Information Systems
    (ECIS 2023)</i>, 2023.
  ieee: S. Hemmrich, “Business Reputation Systems based on Blockchain Technology—A
    Risky Advance,” Kristiansand, 2023.
  mla: Hemmrich, Simon. “Business Reputation Systems Based on Blockchain Technology—A
    Risky Advance.” <i>Proceedings of 31st European Conference on Information Systems
    (ECIS 2023)</i>, 2023.
  short: 'S. Hemmrich, in: Proceedings of 31st European Conference on Information
    Systems (ECIS 2023), 2023.'
conference:
  location: Kristiansand
date_created: 2023-12-18T12:55:32Z
date_updated: 2024-04-15T13:33:21Z
jel:
- D47
- D82
- D81
- E42
keyword:
- Trust
- Risk
- Reputation System
- Blockchain Technology
- Business Reputation System.
language:
- iso: eng
main_file_link:
- open_access: '1'
  url: https://aisel.aisnet.org/ecis2023_rip/51/
oa: '1'
publication: Proceedings of 31st European Conference on Information Systems (ECIS
  2023)
publication_status: published
quality_controlled: '1'
status: public
title: Business Reputation Systems based on Blockchain Technology—A Risky Advance
type: conference
user_id: '83557'
year: '2023'
...