[{"status":"public","abstract":[{"text":"<jats:title>Abstract</jats:title><jats:p>Artificial intelligence (AI) is being increasingly integrated into enterprises to foster collaboration within humanmachine teams and assist employees with work-related tasks. However, introducing AI may negatively impact employees’ identifications with their jobs as AI is expected to fundamentally change workplaces and professions, feeding into individuals’ fears of being replaced. To broaden the understanding of the AI identity threat, the findings of this study reveal three central predictors for AI identity threat in the workplace: changes to work, loss of status position, and AI identity predicting AI identity threat in the workplace. This study enriches information systems literature by extending our understanding of collaboration with AI in the workplace to drive future research in this field. Researchers and practitioners understand the implications of employees’ identity when collaborating with AI and comprehend which factors are relevant when introducing AI in the workplace.</jats:p>","lang":"eng"}],"publication":"Electronic Markets","type":"journal_article","language":[{"iso":"eng"}],"keyword":["Management of Technology and Innovation","Marketing","Computer Science Applications","Economics and Econometrics","Business and International Management"],"user_id":"80546","_id":"37144","page":"73-99","intvolume":"        32","citation":{"short":"M. Mirbabaie, F. Brünker, N.R.J. Möllmann Frick, S. Stieglitz, Electronic Markets 32 (2021) 73–99.","mla":"Mirbabaie, Milad, et al. “The Rise of Artificial Intelligence – Understanding the AI Identity Threat at the Workplace.” <i>Electronic Markets</i>, vol. 32, no. 1, Springer Science and Business Media LLC, 2021, pp. 73–99, doi:<a href=\"https://doi.org/10.1007/s12525-021-00496-x\">10.1007/s12525-021-00496-x</a>.","bibtex":"@article{Mirbabaie_Brünker_Möllmann Frick_Stieglitz_2021, title={The rise of artificial intelligence – understanding the AI identity threat at the workplace}, volume={32}, DOI={<a href=\"https://doi.org/10.1007/s12525-021-00496-x\">10.1007/s12525-021-00496-x</a>}, number={1}, journal={Electronic Markets}, publisher={Springer Science and Business Media LLC}, author={Mirbabaie, Milad and Brünker, Felix and Möllmann Frick, Nicholas R. J. and Stieglitz, Stefan}, year={2021}, pages={73–99} }","apa":"Mirbabaie, M., Brünker, F., Möllmann Frick, N. R. J., &#38; Stieglitz, S. (2021). The rise of artificial intelligence – understanding the AI identity threat at the workplace. <i>Electronic Markets</i>, <i>32</i>(1), 73–99. <a href=\"https://doi.org/10.1007/s12525-021-00496-x\">https://doi.org/10.1007/s12525-021-00496-x</a>","ama":"Mirbabaie M, Brünker F, Möllmann Frick NRJ, Stieglitz S. The rise of artificial intelligence – understanding the AI identity threat at the workplace. <i>Electronic Markets</i>. 2021;32(1):73-99. doi:<a href=\"https://doi.org/10.1007/s12525-021-00496-x\">10.1007/s12525-021-00496-x</a>","chicago":"Mirbabaie, Milad, Felix Brünker, Nicholas R. J. Möllmann Frick, and Stefan Stieglitz. “The Rise of Artificial Intelligence – Understanding the AI Identity Threat at the Workplace.” <i>Electronic Markets</i> 32, no. 1 (2021): 73–99. <a href=\"https://doi.org/10.1007/s12525-021-00496-x\">https://doi.org/10.1007/s12525-021-00496-x</a>.","ieee":"M. Mirbabaie, F. Brünker, N. R. J. Möllmann Frick, and S. Stieglitz, “The rise of artificial intelligence – understanding the AI identity threat at the workplace,” <i>Electronic Markets</i>, vol. 32, no. 1, pp. 73–99, 2021, doi: <a href=\"https://doi.org/10.1007/s12525-021-00496-x\">10.1007/s12525-021-00496-x</a>."},"year":"2021","issue":"1","publication_identifier":{"issn":["1019-6781","1422-8890"]},"publication_status":"published","doi":"10.1007/s12525-021-00496-x","title":"The rise of artificial intelligence – understanding the AI identity threat at the workplace","volume":32,"author":[{"full_name":"Mirbabaie, Milad","last_name":"Mirbabaie","first_name":"Milad"},{"full_name":"Brünker, Felix","last_name":"Brünker","first_name":"Felix"},{"full_name":"Möllmann Frick, Nicholas R. J.","last_name":"Möllmann Frick","first_name":"Nicholas R. J."},{"last_name":"Stieglitz","full_name":"Stieglitz, Stefan","first_name":"Stefan"}],"date_created":"2023-01-17T15:24:18Z","publisher":"Springer Science and Business Media LLC","date_updated":"2023-01-18T07:57:16Z"},{"_id":"41338","department":[{"_id":"785"}],"user_id":"49063","extern":"1","type":"journal_article","status":"public","date_updated":"2023-09-01T10:15:17Z","volume":49,"author":[{"first_name":"Anna","full_name":"Salonen, Anna","last_name":"Salonen"},{"first_name":"Harri","last_name":"Terho","full_name":"Terho, Harri"},{"first_name":"Eva","full_name":"Böhm, Eva","id":"3043","orcid":"0000-0001-6053-1012","last_name":"Böhm"},{"full_name":"Virtanen, Ari","last_name":"Virtanen","first_name":"Ari"},{"first_name":"Risto","last_name":"Rajala","full_name":"Rajala, Risto"}],"doi":"10.1007/s11747-020-00729-z","publication_identifier":{"issn":["0092-0703","1552-7824"]},"publication_status":"published","page":"139-163","intvolume":"        49","citation":{"ama":"Salonen A, Terho H, Böhm E, Virtanen A, Rajala R. Engaging a product-focused sales force in solution selling: interplay of individual- and organizational-level conditions. <i>Journal of the Academy of Marketing Science</i>. 2021;49(1):139-163. doi:<a href=\"https://doi.org/10.1007/s11747-020-00729-z\">10.1007/s11747-020-00729-z</a>","ieee":"A. Salonen, H. Terho, E. Böhm, A. Virtanen, and R. Rajala, “Engaging a product-focused sales force in solution selling: interplay of individual- and organizational-level conditions,” <i>Journal of the Academy of Marketing Science</i>, vol. 49, no. 1, pp. 139–163, 2021, doi: <a href=\"https://doi.org/10.1007/s11747-020-00729-z\">10.1007/s11747-020-00729-z</a>.","chicago":"Salonen, Anna, Harri Terho, Eva Böhm, Ari Virtanen, and Risto Rajala. “Engaging a Product-Focused Sales Force in Solution Selling: Interplay of Individual- and Organizational-Level Conditions.” <i>Journal of the Academy of Marketing Science</i> 49, no. 1 (2021): 139–63. <a href=\"https://doi.org/10.1007/s11747-020-00729-z\">https://doi.org/10.1007/s11747-020-00729-z</a>.","apa":"Salonen, A., Terho, H., Böhm, E., Virtanen, A., &#38; Rajala, R. (2021). Engaging a product-focused sales force in solution selling: interplay of individual- and organizational-level conditions. <i>Journal of the Academy of Marketing Science</i>, <i>49</i>(1), 139–163. <a href=\"https://doi.org/10.1007/s11747-020-00729-z\">https://doi.org/10.1007/s11747-020-00729-z</a>","mla":"Salonen, Anna, et al. “Engaging a Product-Focused Sales Force in Solution Selling: Interplay of Individual- and Organizational-Level Conditions.” <i>Journal of the Academy of Marketing Science</i>, vol. 49, no. 1, Springer Science and Business Media LLC, 2021, pp. 139–63, doi:<a href=\"https://doi.org/10.1007/s11747-020-00729-z\">10.1007/s11747-020-00729-z</a>.","bibtex":"@article{Salonen_Terho_Böhm_Virtanen_Rajala_2021, title={Engaging a product-focused sales force in solution selling: interplay of individual- and organizational-level conditions}, volume={49}, DOI={<a href=\"https://doi.org/10.1007/s11747-020-00729-z\">10.1007/s11747-020-00729-z</a>}, number={1}, journal={Journal of the Academy of Marketing Science}, publisher={Springer Science and Business Media LLC}, author={Salonen, Anna and Terho, Harri and Böhm, Eva and Virtanen, Ari and Rajala, Risto}, year={2021}, pages={139–163} }","short":"A. Salonen, H. Terho, E. Böhm, A. Virtanen, R. Rajala, Journal of the Academy of Marketing Science 49 (2021) 139–163."},"keyword":["Marketing","Economics and Econometrics","Business and International Management"],"language":[{"iso":"eng"}],"publication":"Journal of the Academy of Marketing Science","abstract":[{"lang":"eng","text":"<jats:title>Abstract</jats:title><jats:p>This study explains how manufacturers tackle the critical managerial challenge of transforming a product-focused sales force to undertake solution selling. Through an application of configurational theory, the authors explain how individual and organizational conditions combine to determine salespeople’s engagement in solution selling. Multilevel, multisource data from the sales organization of a global supplier of building solutions represent input from salespeople (<jats:italic>N</jats:italic> = 184), solution champions (<jats:italic>N</jats:italic> = 23), and sales managers (<jats:italic>N</jats:italic> = 26). A fuzzy set qualitative comparative analysis reveals no single, optimal way to overcome transformation challenges. Rather, consistent with prior research, solution selling requires certain types of salespeople, because value-based selling is a necessary condition for successful engagement. Beyond this foundational condition, a heterogeneous sales force can be engaged, as long as the organization provides appropriate support that is tailored to individual salespersons’ needs. The findings affirm that this viable support can come from either sales managers or solution champions.</jats:p>"}],"publisher":"Springer Science and Business Media LLC","date_created":"2023-02-01T08:30:20Z","title":"Engaging a product-focused sales force in solution selling: interplay of individual- and organizational-level conditions","issue":"1","year":"2021"},{"issue":"4","year":"2021","publisher":"Springer Science and Business Media LLC","date_created":"2023-02-01T08:29:53Z","title":"Online reviews generated through product testing: can more favorable reviews be enticed with free products?","publication":"Journal of the Academy of Marketing Science","abstract":[{"text":"<jats:title>Abstract</jats:title><jats:p>Online reviews have profound impacts on firm success in terms of sales volume and how much customers are willing to pay, yet firms remain highly dependent on customers’ voluntary contributions. A popular way to increase the number of online reviews is to use product testing programs, which offer participants free products in exchange for writing reviews. Firms that employ this practice generally hope to increase review quality and secure higher product rating scores. However, a qualitative study, experimental study, and multilevel analysis of a field study dataset of more than 200,000 online reviews by product testers combine to reveal that product testing programs do not necessarily generate higher quality reviews, nor better product ratings. Only in certain circumstances (e.g., higher priced products) does offering a product testing program generate these benefits for the firm. Therefore, companies should consider carefully if and when they want to offer product testing programs.</jats:p>","lang":"eng"}],"keyword":["Marketing","Economics and Econometrics","Business and International Management"],"language":[{"iso":"eng"}],"publication_identifier":{"issn":["0092-0703","1552-7824"]},"publication_status":"published","page":"703-722","intvolume":"        49","citation":{"mla":"Garnefeld, Ina, et al. “Online Reviews Generated through Product Testing: Can More Favorable Reviews Be Enticed with Free Products?” <i>Journal of the Academy of Marketing Science</i>, vol. 49, no. 4, Springer Science and Business Media LLC, 2021, pp. 703–22, doi:<a href=\"https://doi.org/10.1007/s11747-021-00770-6\">10.1007/s11747-021-00770-6</a>.","short":"I. Garnefeld, T. Krah, E. Böhm, D.D. Gremler, Journal of the Academy of Marketing Science 49 (2021) 703–722.","bibtex":"@article{Garnefeld_Krah_Böhm_Gremler_2021, title={Online reviews generated through product testing: can more favorable reviews be enticed with free products?}, volume={49}, DOI={<a href=\"https://doi.org/10.1007/s11747-021-00770-6\">10.1007/s11747-021-00770-6</a>}, number={4}, journal={Journal of the Academy of Marketing Science}, publisher={Springer Science and Business Media LLC}, author={Garnefeld, Ina and Krah, Tabea and Böhm, Eva and Gremler, Dwayne D.}, year={2021}, pages={703–722} }","apa":"Garnefeld, I., Krah, T., Böhm, E., &#38; Gremler, D. D. (2021). Online reviews generated through product testing: can more favorable reviews be enticed with free products? <i>Journal of the Academy of Marketing Science</i>, <i>49</i>(4), 703–722. <a href=\"https://doi.org/10.1007/s11747-021-00770-6\">https://doi.org/10.1007/s11747-021-00770-6</a>","ama":"Garnefeld I, Krah T, Böhm E, Gremler DD. Online reviews generated through product testing: can more favorable reviews be enticed with free products? <i>Journal of the Academy of Marketing Science</i>. 2021;49(4):703-722. doi:<a href=\"https://doi.org/10.1007/s11747-021-00770-6\">10.1007/s11747-021-00770-6</a>","ieee":"I. Garnefeld, T. Krah, E. Böhm, and D. D. Gremler, “Online reviews generated through product testing: can more favorable reviews be enticed with free products?,” <i>Journal of the Academy of Marketing Science</i>, vol. 49, no. 4, pp. 703–722, 2021, doi: <a href=\"https://doi.org/10.1007/s11747-021-00770-6\">10.1007/s11747-021-00770-6</a>.","chicago":"Garnefeld, Ina, Tabea Krah, Eva Böhm, and Dwayne D. Gremler. “Online Reviews Generated through Product Testing: Can More Favorable Reviews Be Enticed with Free Products?” <i>Journal of the Academy of Marketing Science</i> 49, no. 4 (2021): 703–22. <a href=\"https://doi.org/10.1007/s11747-021-00770-6\">https://doi.org/10.1007/s11747-021-00770-6</a>."},"date_updated":"2023-09-01T10:12:36Z","volume":49,"author":[{"full_name":"Garnefeld, Ina","last_name":"Garnefeld","first_name":"Ina"},{"first_name":"Tabea","last_name":"Krah","full_name":"Krah, Tabea"},{"last_name":"Böhm","orcid":"0000-0001-6053-1012","id":"3043","full_name":"Böhm, Eva","first_name":"Eva"},{"last_name":"Gremler","full_name":"Gremler, Dwayne D.","first_name":"Dwayne D."}],"doi":"10.1007/s11747-021-00770-6","type":"journal_article","status":"public","_id":"41337","department":[{"_id":"785"}],"user_id":"49063","extern":"1"},{"doi":"10.1504/ijev.2020.105571","title":"When entrepreneurs become leaders: how entrepreneurs deal with people management","date_created":"2023-10-27T12:49:35Z","author":[{"last_name":"Hubner-Benz","full_name":"Hubner-Benz, Sylvia","id":"100407","first_name":"Sylvia"}],"volume":12,"date_updated":"2023-10-27T12:49:50Z","publisher":"Inderscience Publishers","citation":{"chicago":"Hubner-Benz, Sylvia. “When Entrepreneurs Become Leaders: How Entrepreneurs Deal with People Management.” <i>International Journal of Entrepreneurial Venturing</i> 12, no. 2 (2020). <a href=\"https://doi.org/10.1504/ijev.2020.105571\">https://doi.org/10.1504/ijev.2020.105571</a>.","ieee":"S. Hubner-Benz, “When entrepreneurs become leaders: how entrepreneurs deal with people management,” <i>International Journal of Entrepreneurial Venturing</i>, vol. 12, no. 2, Art. no. 161, 2020, doi: <a href=\"https://doi.org/10.1504/ijev.2020.105571\">10.1504/ijev.2020.105571</a>.","ama":"Hubner-Benz S. When entrepreneurs become leaders: how entrepreneurs deal with people management. <i>International Journal of Entrepreneurial Venturing</i>. 2020;12(2). doi:<a href=\"https://doi.org/10.1504/ijev.2020.105571\">10.1504/ijev.2020.105571</a>","apa":"Hubner-Benz, S. (2020). When entrepreneurs become leaders: how entrepreneurs deal with people management. <i>International Journal of Entrepreneurial Venturing</i>, <i>12</i>(2), Article 161. <a href=\"https://doi.org/10.1504/ijev.2020.105571\">https://doi.org/10.1504/ijev.2020.105571</a>","short":"S. Hubner-Benz, International Journal of Entrepreneurial Venturing 12 (2020).","bibtex":"@article{Hubner-Benz_2020, title={When entrepreneurs become leaders: how entrepreneurs deal with people management}, volume={12}, DOI={<a href=\"https://doi.org/10.1504/ijev.2020.105571\">10.1504/ijev.2020.105571</a>}, number={2161}, journal={International Journal of Entrepreneurial Venturing}, publisher={Inderscience Publishers}, author={Hubner-Benz, Sylvia}, year={2020} }","mla":"Hubner-Benz, Sylvia. “When Entrepreneurs Become Leaders: How Entrepreneurs Deal with People Management.” <i>International Journal of Entrepreneurial Venturing</i>, vol. 12, no. 2, 161, Inderscience Publishers, 2020, doi:<a href=\"https://doi.org/10.1504/ijev.2020.105571\">10.1504/ijev.2020.105571</a>."},"intvolume":"        12","year":"2020","issue":"2","publication_status":"published","publication_identifier":{"issn":["1742-5360","1742-5379"]},"language":[{"iso":"eng"}],"article_number":"161","keyword":["Management of Technology and Innovation","Strategy and Management","Business and International Management"],"user_id":"100407","_id":"48524","status":"public","type":"journal_article","publication":"International Journal of Entrepreneurial Venturing"},{"user_id":"100407","_id":"48521","language":[{"iso":"eng"}],"keyword":["Management of Technology and Innovation","Business and International Management"],"article_number":"e00220","publication":"Journal of Business Venturing Insights","type":"journal_article","status":"public","volume":15,"author":[{"last_name":"Rudic","full_name":"Rudic, Biljana","first_name":"Biljana"},{"last_name":"Hubner-Benz","full_name":"Hubner-Benz, Sylvia","id":"100407","first_name":"Sylvia"},{"last_name":"Baum","full_name":"Baum, Matthias","first_name":"Matthias"}],"date_created":"2023-10-27T12:47:59Z","date_updated":"2023-10-27T12:48:16Z","publisher":"Elsevier BV","doi":"10.1016/j.jbvi.2020.e00220","title":"Hustlers, hipsters and hackers: Potential employees’ stereotypes of entrepreneurial leaders","publication_identifier":{"issn":["2352-6734"]},"publication_status":"published","intvolume":"        15","citation":{"short":"B. Rudic, S. Hubner-Benz, M. Baum, Journal of Business Venturing Insights 15 (2020).","bibtex":"@article{Rudic_Hubner-Benz_Baum_2020, title={Hustlers, hipsters and hackers: Potential employees’ stereotypes of entrepreneurial leaders}, volume={15}, DOI={<a href=\"https://doi.org/10.1016/j.jbvi.2020.e00220\">10.1016/j.jbvi.2020.e00220</a>}, number={e00220}, journal={Journal of Business Venturing Insights}, publisher={Elsevier BV}, author={Rudic, Biljana and Hubner-Benz, Sylvia and Baum, Matthias}, year={2020} }","mla":"Rudic, Biljana, et al. “Hustlers, Hipsters and Hackers: Potential Employees’ Stereotypes of Entrepreneurial Leaders.” <i>Journal of Business Venturing Insights</i>, vol. 15, e00220, Elsevier BV, 2020, doi:<a href=\"https://doi.org/10.1016/j.jbvi.2020.e00220\">10.1016/j.jbvi.2020.e00220</a>.","apa":"Rudic, B., Hubner-Benz, S., &#38; Baum, M. (2020). Hustlers, hipsters and hackers: Potential employees’ stereotypes of entrepreneurial leaders. <i>Journal of Business Venturing Insights</i>, <i>15</i>, Article e00220. <a href=\"https://doi.org/10.1016/j.jbvi.2020.e00220\">https://doi.org/10.1016/j.jbvi.2020.e00220</a>","ama":"Rudic B, Hubner-Benz S, Baum M. Hustlers, hipsters and hackers: Potential employees’ stereotypes of entrepreneurial leaders. <i>Journal of Business Venturing Insights</i>. 2020;15. doi:<a href=\"https://doi.org/10.1016/j.jbvi.2020.e00220\">10.1016/j.jbvi.2020.e00220</a>","ieee":"B. Rudic, S. Hubner-Benz, and M. Baum, “Hustlers, hipsters and hackers: Potential employees’ stereotypes of entrepreneurial leaders,” <i>Journal of Business Venturing Insights</i>, vol. 15, Art. no. e00220, 2020, doi: <a href=\"https://doi.org/10.1016/j.jbvi.2020.e00220\">10.1016/j.jbvi.2020.e00220</a>.","chicago":"Rudic, Biljana, Sylvia Hubner-Benz, and Matthias Baum. “Hustlers, Hipsters and Hackers: Potential Employees’ Stereotypes of Entrepreneurial Leaders.” <i>Journal of Business Venturing Insights</i> 15 (2020). <a href=\"https://doi.org/10.1016/j.jbvi.2020.e00220\">https://doi.org/10.1016/j.jbvi.2020.e00220</a>."},"year":"2020"},{"status":"public","type":"journal_article","publication":"Journal of the Academy of Marketing Science","language":[{"iso":"eng"}],"extern":"1","keyword":["Marketing","Economics and Econometrics","Business and International Management"],"user_id":"4336","_id":"41299","citation":{"ama":"Kim JJ, Steinhoff L, Palmatier RW. An emerging theory of loyalty program dynamics. <i>Journal of the Academy of Marketing Science</i>. 2020;49(1):71-95. doi:<a href=\"https://doi.org/10.1007/s11747-020-00719-1\">10.1007/s11747-020-00719-1</a>","ieee":"J. J. Kim, L. Steinhoff, and R. W. Palmatier, “An emerging theory of loyalty program dynamics,” <i>Journal of the Academy of Marketing Science</i>, vol. 49, no. 1, pp. 71–95, 2020, doi: <a href=\"https://doi.org/10.1007/s11747-020-00719-1\">10.1007/s11747-020-00719-1</a>.","chicago":"Kim, Jisu J., Lena Steinhoff, and Robert W. Palmatier. “An Emerging Theory of Loyalty Program Dynamics.” <i>Journal of the Academy of Marketing Science</i> 49, no. 1 (2020): 71–95. <a href=\"https://doi.org/10.1007/s11747-020-00719-1\">https://doi.org/10.1007/s11747-020-00719-1</a>.","bibtex":"@article{Kim_Steinhoff_Palmatier_2020, title={An emerging theory of loyalty program dynamics}, volume={49}, DOI={<a href=\"https://doi.org/10.1007/s11747-020-00719-1\">10.1007/s11747-020-00719-1</a>}, number={1}, journal={Journal of the Academy of Marketing Science}, publisher={Springer Science and Business Media LLC}, author={Kim, Jisu J. and Steinhoff, Lena and Palmatier, Robert W.}, year={2020}, pages={71–95} }","mla":"Kim, Jisu J., et al. “An Emerging Theory of Loyalty Program Dynamics.” <i>Journal of the Academy of Marketing Science</i>, vol. 49, no. 1, Springer Science and Business Media LLC, 2020, pp. 71–95, doi:<a href=\"https://doi.org/10.1007/s11747-020-00719-1\">10.1007/s11747-020-00719-1</a>.","short":"J.J. Kim, L. Steinhoff, R.W. Palmatier, Journal of the Academy of Marketing Science 49 (2020) 71–95.","apa":"Kim, J. J., Steinhoff, L., &#38; Palmatier, R. W. (2020). An emerging theory of loyalty program dynamics. <i>Journal of the Academy of Marketing Science</i>, <i>49</i>(1), 71–95. <a href=\"https://doi.org/10.1007/s11747-020-00719-1\">https://doi.org/10.1007/s11747-020-00719-1</a>"},"page":"71-95","intvolume":"        49","year":"2020","issue":"1","publication_status":"published","publication_identifier":{"issn":["0092-0703","1552-7824"]},"doi":"10.1007/s11747-020-00719-1","title":"An emerging theory of loyalty program dynamics","author":[{"full_name":"Kim, Jisu J.","last_name":"Kim","first_name":"Jisu J."},{"full_name":"Steinhoff, Lena","last_name":"Steinhoff","first_name":"Lena"},{"first_name":"Robert W.","full_name":"Palmatier, Robert W.","last_name":"Palmatier"}],"date_created":"2023-01-31T15:30:56Z","volume":49,"date_updated":"2023-01-31T15:45:14Z","publisher":"Springer Science and Business Media LLC"},{"issue":"2","year":"2020","publisher":"Springer Science and Business Media LLC","date_created":"2023-01-31T15:34:52Z","title":"Customer inertia marketing","publication":"Journal of the Academy of Marketing Science","keyword":["Marketing","Economics and Econometrics","Business and International Management"],"language":[{"iso":"eng"}],"publication_status":"published","publication_identifier":{"issn":["0092-0703","1552-7824"]},"citation":{"bibtex":"@article{Henderson_Steinhoff_Harmeling_Palmatier_2020, title={Customer inertia marketing}, volume={49}, DOI={<a href=\"https://doi.org/10.1007/s11747-020-00744-0\">10.1007/s11747-020-00744-0</a>}, number={2}, journal={Journal of the Academy of Marketing Science}, publisher={Springer Science and Business Media LLC}, author={Henderson, Conor M. and Steinhoff, Lena and Harmeling, Colleen M. and Palmatier, Robert W.}, year={2020}, pages={350–373} }","mla":"Henderson, Conor M., et al. “Customer Inertia Marketing.” <i>Journal of the Academy of Marketing Science</i>, vol. 49, no. 2, Springer Science and Business Media LLC, 2020, pp. 350–73, doi:<a href=\"https://doi.org/10.1007/s11747-020-00744-0\">10.1007/s11747-020-00744-0</a>.","short":"C.M. Henderson, L. Steinhoff, C.M. Harmeling, R.W. Palmatier, Journal of the Academy of Marketing Science 49 (2020) 350–373.","apa":"Henderson, C. M., Steinhoff, L., Harmeling, C. M., &#38; Palmatier, R. W. (2020). Customer inertia marketing. <i>Journal of the Academy of Marketing Science</i>, <i>49</i>(2), 350–373. <a href=\"https://doi.org/10.1007/s11747-020-00744-0\">https://doi.org/10.1007/s11747-020-00744-0</a>","ieee":"C. M. Henderson, L. Steinhoff, C. M. Harmeling, and R. W. Palmatier, “Customer inertia marketing,” <i>Journal of the Academy of Marketing Science</i>, vol. 49, no. 2, pp. 350–373, 2020, doi: <a href=\"https://doi.org/10.1007/s11747-020-00744-0\">10.1007/s11747-020-00744-0</a>.","chicago":"Henderson, Conor M., Lena Steinhoff, Colleen M. Harmeling, and Robert W. Palmatier. “Customer Inertia Marketing.” <i>Journal of the Academy of Marketing Science</i> 49, no. 2 (2020): 350–73. <a href=\"https://doi.org/10.1007/s11747-020-00744-0\">https://doi.org/10.1007/s11747-020-00744-0</a>.","ama":"Henderson CM, Steinhoff L, Harmeling CM, Palmatier RW. Customer inertia marketing. <i>Journal of the Academy of Marketing Science</i>. 2020;49(2):350-373. doi:<a href=\"https://doi.org/10.1007/s11747-020-00744-0\">10.1007/s11747-020-00744-0</a>"},"intvolume":"        49","page":"350-373","date_updated":"2023-01-31T15:44:29Z","author":[{"first_name":"Conor M.","last_name":"Henderson","full_name":"Henderson, Conor M."},{"first_name":"Lena","last_name":"Steinhoff","full_name":"Steinhoff, Lena"},{"first_name":"Colleen M.","last_name":"Harmeling","full_name":"Harmeling, Colleen M."},{"full_name":"Palmatier, Robert W.","last_name":"Palmatier","first_name":"Robert W."}],"volume":49,"doi":"10.1007/s11747-020-00744-0","type":"journal_article","status":"public","_id":"41310","user_id":"4336","extern":"1"},{"user_id":"100407","_id":"48515","type":"journal_article","status":"public","author":[{"first_name":"Sylvia","last_name":"Hubner-Benz","full_name":"Hubner-Benz, Sylvia","id":"100407"},{"last_name":"Baum","full_name":"Baum, Matthias","first_name":"Matthias"},{"full_name":"Frese, Michael","last_name":"Frese","first_name":"Michael"}],"volume":44,"date_updated":"2023-10-27T12:44:12Z","doi":"10.1177/1042258719883995","publication_status":"published","publication_identifier":{"issn":["1042-2587","1540-6520"]},"citation":{"short":"S. Hubner-Benz, M. Baum, M. Frese, Entrepreneurship Theory and Practice 44 (2019) 1112–1140.","mla":"Hubner-Benz, Sylvia, et al. “Contagion of Entrepreneurial Passion: Effects on Employee Outcomes.” <i>Entrepreneurship Theory and Practice</i>, vol. 44, no. 6, SAGE Publications, 2019, pp. 1112–40, doi:<a href=\"https://doi.org/10.1177/1042258719883995\">10.1177/1042258719883995</a>.","bibtex":"@article{Hubner-Benz_Baum_Frese_2019, title={Contagion of Entrepreneurial Passion: Effects on Employee Outcomes}, volume={44}, DOI={<a href=\"https://doi.org/10.1177/1042258719883995\">10.1177/1042258719883995</a>}, number={6}, journal={Entrepreneurship Theory and Practice}, publisher={SAGE Publications}, author={Hubner-Benz, Sylvia and Baum, Matthias and Frese, Michael}, year={2019}, pages={1112–1140} }","apa":"Hubner-Benz, S., Baum, M., &#38; Frese, M. (2019). Contagion of Entrepreneurial Passion: Effects on Employee Outcomes. <i>Entrepreneurship Theory and Practice</i>, <i>44</i>(6), 1112–1140. <a href=\"https://doi.org/10.1177/1042258719883995\">https://doi.org/10.1177/1042258719883995</a>","ieee":"S. Hubner-Benz, M. Baum, and M. Frese, “Contagion of Entrepreneurial Passion: Effects on Employee Outcomes,” <i>Entrepreneurship Theory and Practice</i>, vol. 44, no. 6, pp. 1112–1140, 2019, doi: <a href=\"https://doi.org/10.1177/1042258719883995\">10.1177/1042258719883995</a>.","chicago":"Hubner-Benz, Sylvia, Matthias Baum, and Michael Frese. “Contagion of Entrepreneurial Passion: Effects on Employee Outcomes.” <i>Entrepreneurship Theory and Practice</i> 44, no. 6 (2019): 1112–40. <a href=\"https://doi.org/10.1177/1042258719883995\">https://doi.org/10.1177/1042258719883995</a>.","ama":"Hubner-Benz S, Baum M, Frese M. Contagion of Entrepreneurial Passion: Effects on Employee Outcomes. <i>Entrepreneurship Theory and Practice</i>. 2019;44(6):1112-1140. doi:<a href=\"https://doi.org/10.1177/1042258719883995\">10.1177/1042258719883995</a>"},"intvolume":"        44","page":"1112-1140","language":[{"iso":"eng"}],"keyword":["Economics and Econometrics","Business and International Management"],"publication":"Entrepreneurship Theory and Practice","abstract":[{"text":"This article analyzes the contagion process of entrepreneurial passion and its effects on employee outcomes. We develop a mediation model showing entrepreneurs’ entrepreneurial passion affects an employee passion response, which in turn affects employee outcomes. We draw on a dual-process perspective to analyze how entrepreneurs’ emotional and identity displays interact to create employees’ perceptions of entrepreneurs’ passion, and question whether the contagion effect uniformly works for all employees. Our empirical studies, one field study and one experiment, provide empirical support for a contagion effect of entrepreneurial passion, and show the particularities of the effects of entrepreneurs’ passion on employee outcomes.","lang":"eng"}],"date_created":"2023-10-27T12:36:14Z","publisher":"SAGE Publications","title":"Contagion of Entrepreneurial Passion: Effects on Employee Outcomes","issue":"6","year":"2019"},{"user_id":"4336","_id":"41294","extern":"1","type":"journal_article","status":"public","author":[{"last_name":"Steinhoff","full_name":"Steinhoff, Lena","first_name":"Lena"},{"last_name":"Arli","full_name":"Arli, Denni","first_name":"Denni"},{"first_name":"Scott","last_name":"Weaven","full_name":"Weaven, Scott"},{"last_name":"Kozlenkova","full_name":"Kozlenkova, Irina V.","first_name":"Irina V."}],"volume":47,"date_updated":"2023-01-31T15:45:55Z","doi":"10.1007/s11747-018-0621-6","publication_status":"published","publication_identifier":{"issn":["0092-0703","1552-7824"]},"citation":{"chicago":"Steinhoff, Lena, Denni Arli, Scott Weaven, and Irina V. Kozlenkova. “Online Relationship Marketing.” <i>Journal of the Academy of Marketing Science</i> 47, no. 3 (2019): 369–93. <a href=\"https://doi.org/10.1007/s11747-018-0621-6\">https://doi.org/10.1007/s11747-018-0621-6</a>.","ieee":"L. Steinhoff, D. Arli, S. Weaven, and I. V. Kozlenkova, “Online relationship marketing,” <i>Journal of the Academy of Marketing Science</i>, vol. 47, no. 3, pp. 369–393, 2019, doi: <a href=\"https://doi.org/10.1007/s11747-018-0621-6\">10.1007/s11747-018-0621-6</a>.","ama":"Steinhoff L, Arli D, Weaven S, Kozlenkova IV. Online relationship marketing. <i>Journal of the Academy of Marketing Science</i>. 2019;47(3):369-393. doi:<a href=\"https://doi.org/10.1007/s11747-018-0621-6\">10.1007/s11747-018-0621-6</a>","apa":"Steinhoff, L., Arli, D., Weaven, S., &#38; Kozlenkova, I. V. (2019). Online relationship marketing. <i>Journal of the Academy of Marketing Science</i>, <i>47</i>(3), 369–393. <a href=\"https://doi.org/10.1007/s11747-018-0621-6\">https://doi.org/10.1007/s11747-018-0621-6</a>","bibtex":"@article{Steinhoff_Arli_Weaven_Kozlenkova_2019, title={Online relationship marketing}, volume={47}, DOI={<a href=\"https://doi.org/10.1007/s11747-018-0621-6\">10.1007/s11747-018-0621-6</a>}, number={3}, journal={Journal of the Academy of Marketing Science}, publisher={Springer Science and Business Media LLC}, author={Steinhoff, Lena and Arli, Denni and Weaven, Scott and Kozlenkova, Irina V.}, year={2019}, pages={369–393} }","mla":"Steinhoff, Lena, et al. “Online Relationship Marketing.” <i>Journal of the Academy of Marketing Science</i>, vol. 47, no. 3, Springer Science and Business Media LLC, 2019, pp. 369–93, doi:<a href=\"https://doi.org/10.1007/s11747-018-0621-6\">10.1007/s11747-018-0621-6</a>.","short":"L. Steinhoff, D. Arli, S. Weaven, I.V. Kozlenkova, Journal of the Academy of Marketing Science 47 (2019) 369–393."},"page":"369-393","intvolume":"        47","language":[{"iso":"eng"}],"keyword":["Marketing","Economics and Econometrics","Business and International Management"],"publication":"Journal of the Academy of Marketing Science","date_created":"2023-01-31T15:26:49Z","publisher":"Springer Science and Business Media LLC","title":"Online relationship marketing","issue":"3","year":"2019"},{"title":"Gift Purchases as Catalysts for Strengthening Customer–Brand Relationships","date_created":"2023-01-31T15:34:31Z","publisher":"SAGE Publications","year":"2019","issue":"5","language":[{"iso":"eng"}],"keyword":["Marketing","Business and International Management"],"abstract":[{"lang":"eng","text":"<jats:p> Gift giving is an effective means to strengthen interpersonal relationships; it also may initiate and enhance customer–brand relationships. Through a field study conducted with an international monobrand retailer of beauty products, a combination of propensity score matching with difference-in-differences estimations, and two experimental scenario studies, this research demonstrates that gift buyers spend 63% more in the year following a gift purchase than a matched sample of customers who purchase for their personal use. Specifically, gift buyers increase their purchase frequency (25%), spend more per shopping trip (41%), and engage in more cross-buying (49%). The sales lift is particularly pronounced among new customers. Identity theory suggests customer gratitude and public commitment as mediating mechanisms. Gift purchase design characteristics (i.e., assistance during gift purchase and branded gift wrapping) influence the strength of the mediating mechanisms. </jats:p>"}],"publication":"Journal of Marketing","doi":"10.1177/0022242919860802","author":[{"full_name":"Eggert, Andreas","last_name":"Eggert","first_name":"Andreas"},{"last_name":"Steinhoff","full_name":"Steinhoff, Lena","first_name":"Lena"},{"full_name":"Witte, Carina","last_name":"Witte","first_name":"Carina"}],"volume":83,"date_updated":"2023-01-31T15:44:20Z","citation":{"ama":"Eggert A, Steinhoff L, Witte C. Gift Purchases as Catalysts for Strengthening Customer–Brand Relationships. <i>Journal of Marketing</i>. 2019;83(5):115-132. doi:<a href=\"https://doi.org/10.1177/0022242919860802\">10.1177/0022242919860802</a>","chicago":"Eggert, Andreas, Lena Steinhoff, and Carina Witte. “Gift Purchases as Catalysts for Strengthening Customer–Brand Relationships.” <i>Journal of Marketing</i> 83, no. 5 (2019): 115–32. <a href=\"https://doi.org/10.1177/0022242919860802\">https://doi.org/10.1177/0022242919860802</a>.","ieee":"A. Eggert, L. Steinhoff, and C. Witte, “Gift Purchases as Catalysts for Strengthening Customer–Brand Relationships,” <i>Journal of Marketing</i>, vol. 83, no. 5, pp. 115–132, 2019, doi: <a href=\"https://doi.org/10.1177/0022242919860802\">10.1177/0022242919860802</a>.","apa":"Eggert, A., Steinhoff, L., &#38; Witte, C. (2019). Gift Purchases as Catalysts for Strengthening Customer–Brand Relationships. <i>Journal of Marketing</i>, <i>83</i>(5), 115–132. <a href=\"https://doi.org/10.1177/0022242919860802\">https://doi.org/10.1177/0022242919860802</a>","bibtex":"@article{Eggert_Steinhoff_Witte_2019, title={Gift Purchases as Catalysts for Strengthening Customer–Brand Relationships}, volume={83}, DOI={<a href=\"https://doi.org/10.1177/0022242919860802\">10.1177/0022242919860802</a>}, number={5}, journal={Journal of Marketing}, publisher={SAGE Publications}, author={Eggert, Andreas and Steinhoff, Lena and Witte, Carina}, year={2019}, pages={115–132} }","mla":"Eggert, Andreas, et al. “Gift Purchases as Catalysts for Strengthening Customer–Brand Relationships.” <i>Journal of Marketing</i>, vol. 83, no. 5, SAGE Publications, 2019, pp. 115–32, doi:<a href=\"https://doi.org/10.1177/0022242919860802\">10.1177/0022242919860802</a>.","short":"A. Eggert, L. Steinhoff, C. Witte, Journal of Marketing 83 (2019) 115–132."},"page":"115-132","intvolume":"        83","publication_status":"published","publication_identifier":{"issn":["0022-2429","1547-7185"]},"extern":"1","user_id":"4336","_id":"41309","status":"public","type":"journal_article"},{"year":"2019","issue":"4","title":"Exploring the link between payment schemes and customer fraud: a mental accounting perspective","publisher":"Springer Science and Business Media LLC","date_created":"2023-02-01T08:30:38Z","publication":"Journal of the Academy of Marketing Science","keyword":["Marketing","Economics and Econometrics","Business and International Management"],"language":[{"iso":"eng"}],"intvolume":"        47","page":"595-616","citation":{"ieee":"I. Garnefeld, A. Eggert, M. Husemann-Kopetzky, and E. Böhm, “Exploring the link between payment schemes and customer fraud: a mental accounting perspective,” <i>Journal of the Academy of Marketing Science</i>, vol. 47, no. 4, pp. 595–616, 2019, doi: <a href=\"https://doi.org/10.1007/s11747-019-00653-x\">10.1007/s11747-019-00653-x</a>.","chicago":"Garnefeld, Ina, Andreas Eggert, Markus Husemann-Kopetzky, and Eva Böhm. “Exploring the Link between Payment Schemes and Customer Fraud: A Mental Accounting Perspective.” <i>Journal of the Academy of Marketing Science</i> 47, no. 4 (2019): 595–616. <a href=\"https://doi.org/10.1007/s11747-019-00653-x\">https://doi.org/10.1007/s11747-019-00653-x</a>.","ama":"Garnefeld I, Eggert A, Husemann-Kopetzky M, Böhm E. Exploring the link between payment schemes and customer fraud: a mental accounting perspective. <i>Journal of the Academy of Marketing Science</i>. 2019;47(4):595-616. doi:<a href=\"https://doi.org/10.1007/s11747-019-00653-x\">10.1007/s11747-019-00653-x</a>","apa":"Garnefeld, I., Eggert, A., Husemann-Kopetzky, M., &#38; Böhm, E. (2019). Exploring the link between payment schemes and customer fraud: a mental accounting perspective. <i>Journal of the Academy of Marketing Science</i>, <i>47</i>(4), 595–616. <a href=\"https://doi.org/10.1007/s11747-019-00653-x\">https://doi.org/10.1007/s11747-019-00653-x</a>","bibtex":"@article{Garnefeld_Eggert_Husemann-Kopetzky_Böhm_2019, title={Exploring the link between payment schemes and customer fraud: a mental accounting perspective}, volume={47}, DOI={<a href=\"https://doi.org/10.1007/s11747-019-00653-x\">10.1007/s11747-019-00653-x</a>}, number={4}, journal={Journal of the Academy of Marketing Science}, publisher={Springer Science and Business Media LLC}, author={Garnefeld, Ina and Eggert, Andreas and Husemann-Kopetzky, Markus and Böhm, Eva}, year={2019}, pages={595–616} }","mla":"Garnefeld, Ina, et al. “Exploring the Link between Payment Schemes and Customer Fraud: A Mental Accounting Perspective.” <i>Journal of the Academy of Marketing Science</i>, vol. 47, no. 4, Springer Science and Business Media LLC, 2019, pp. 595–616, doi:<a href=\"https://doi.org/10.1007/s11747-019-00653-x\">10.1007/s11747-019-00653-x</a>.","short":"I. Garnefeld, A. Eggert, M. Husemann-Kopetzky, E. Böhm, Journal of the Academy of Marketing Science 47 (2019) 595–616."},"publication_identifier":{"issn":["0092-0703","1552-7824"]},"publication_status":"published","doi":"10.1007/s11747-019-00653-x","date_updated":"2023-09-01T10:16:40Z","volume":47,"author":[{"last_name":"Garnefeld","full_name":"Garnefeld, Ina","first_name":"Ina"},{"first_name":"Andreas","last_name":"Eggert","full_name":"Eggert, Andreas"},{"first_name":"Markus","full_name":"Husemann-Kopetzky, Markus","last_name":"Husemann-Kopetzky"},{"first_name":"Eva","full_name":"Böhm, Eva","id":"3043","last_name":"Böhm","orcid":"0000-0001-6053-1012"}],"status":"public","type":"journal_article","_id":"41339","department":[{"_id":"785"}],"user_id":"49063"},{"language":[{"iso":"eng"}],"article_number":"383","keyword":["Management of Technology and Innovation","Strategy and Management","Business and International Management"],"user_id":"100407","_id":"48526","status":"public","type":"journal_article","publication":"International Journal of Entrepreneurial Venturing","doi":"10.1504/ijev.2018.093917","title":"Effectuation, entrepreneurs' leadership behaviour, and employee outcomes: a conceptual model","date_created":"2023-10-27T12:50:44Z","author":[{"full_name":"Hubner-Benz, Sylvia","id":"100407","last_name":"Hubner-Benz","first_name":"Sylvia"},{"last_name":"Baum","full_name":"Baum, Matthias","first_name":"Matthias"}],"volume":10,"publisher":"Inderscience Publishers","date_updated":"2023-10-27T12:50:55Z","citation":{"short":"S. Hubner-Benz, M. Baum, International Journal of Entrepreneurial Venturing 10 (2018).","mla":"Hubner-Benz, Sylvia, and Matthias Baum. “Effectuation, Entrepreneurs’ Leadership Behaviour, and Employee Outcomes: A Conceptual Model.” <i>International Journal of Entrepreneurial Venturing</i>, vol. 10, no. 4, 383, Inderscience Publishers, 2018, doi:<a href=\"https://doi.org/10.1504/ijev.2018.093917\">10.1504/ijev.2018.093917</a>.","bibtex":"@article{Hubner-Benz_Baum_2018, title={Effectuation, entrepreneurs’ leadership behaviour, and employee outcomes: a conceptual model}, volume={10}, DOI={<a href=\"https://doi.org/10.1504/ijev.2018.093917\">10.1504/ijev.2018.093917</a>}, number={4383}, journal={International Journal of Entrepreneurial Venturing}, publisher={Inderscience Publishers}, author={Hubner-Benz, Sylvia and Baum, Matthias}, year={2018} }","apa":"Hubner-Benz, S., &#38; Baum, M. (2018). Effectuation, entrepreneurs’ leadership behaviour, and employee outcomes: a conceptual model. <i>International Journal of Entrepreneurial Venturing</i>, <i>10</i>(4), Article 383. <a href=\"https://doi.org/10.1504/ijev.2018.093917\">https://doi.org/10.1504/ijev.2018.093917</a>","ieee":"S. Hubner-Benz and M. Baum, “Effectuation, entrepreneurs’ leadership behaviour, and employee outcomes: a conceptual model,” <i>International Journal of Entrepreneurial Venturing</i>, vol. 10, no. 4, Art. no. 383, 2018, doi: <a href=\"https://doi.org/10.1504/ijev.2018.093917\">10.1504/ijev.2018.093917</a>.","chicago":"Hubner-Benz, Sylvia, and Matthias Baum. “Effectuation, Entrepreneurs’ Leadership Behaviour, and Employee Outcomes: A Conceptual Model.” <i>International Journal of Entrepreneurial Venturing</i> 10, no. 4 (2018). <a href=\"https://doi.org/10.1504/ijev.2018.093917\">https://doi.org/10.1504/ijev.2018.093917</a>.","ama":"Hubner-Benz S, Baum M. Effectuation, entrepreneurs’ leadership behaviour, and employee outcomes: a conceptual model. <i>International Journal of Entrepreneurial Venturing</i>. 2018;10(4). doi:<a href=\"https://doi.org/10.1504/ijev.2018.093917\">10.1504/ijev.2018.093917</a>"},"intvolume":"        10","year":"2018","issue":"4","publication_status":"published","publication_identifier":{"issn":["1742-5360","1742-5379"]}},{"department":[{"_id":"785"}],"user_id":"49063","_id":"41340","language":[{"iso":"eng"}],"keyword":["Marketing","Economics and Econometrics","Business and International Management"],"publication":"Journal of the Academy of Marketing Science","type":"journal_article","status":"public","volume":46,"author":[{"first_name":"Ina","last_name":"Garnefeld","full_name":"Garnefeld, Ina"},{"last_name":"Böhm","orcid":"0000-0001-6053-1012","id":"3043","full_name":"Böhm, Eva","first_name":"Eva"},{"first_name":"Lena","full_name":"Klimke, Lena","last_name":"Klimke"},{"first_name":"Andrea","last_name":"Oestreich","full_name":"Oestreich, Andrea"}],"date_created":"2023-02-01T08:30:59Z","publisher":"Springer Science and Business Media LLC","date_updated":"2023-09-01T10:17:15Z","doi":"10.1007/s11747-018-0600-y","title":"I thought it was over, but now it is back: customer reactions to ex post time extensions of sales promotions","issue":"6","publication_identifier":{"issn":["0092-0703","1552-7824"]},"publication_status":"published","intvolume":"        46","page":"1133-1147","citation":{"bibtex":"@article{Garnefeld_Böhm_Klimke_Oestreich_2018, title={I thought it was over, but now it is back: customer reactions to ex post time extensions of sales promotions}, volume={46}, DOI={<a href=\"https://doi.org/10.1007/s11747-018-0600-y\">10.1007/s11747-018-0600-y</a>}, number={6}, journal={Journal of the Academy of Marketing Science}, publisher={Springer Science and Business Media LLC}, author={Garnefeld, Ina and Böhm, Eva and Klimke, Lena and Oestreich, Andrea}, year={2018}, pages={1133–1147} }","short":"I. Garnefeld, E. Böhm, L. Klimke, A. Oestreich, Journal of the Academy of Marketing Science 46 (2018) 1133–1147.","mla":"Garnefeld, Ina, et al. “I Thought It Was over, but Now It Is Back: Customer Reactions to Ex Post Time Extensions of Sales Promotions.” <i>Journal of the Academy of Marketing Science</i>, vol. 46, no. 6, Springer Science and Business Media LLC, 2018, pp. 1133–47, doi:<a href=\"https://doi.org/10.1007/s11747-018-0600-y\">10.1007/s11747-018-0600-y</a>.","apa":"Garnefeld, I., Böhm, E., Klimke, L., &#38; Oestreich, A. (2018). I thought it was over, but now it is back: customer reactions to ex post time extensions of sales promotions. <i>Journal of the Academy of Marketing Science</i>, <i>46</i>(6), 1133–1147. <a href=\"https://doi.org/10.1007/s11747-018-0600-y\">https://doi.org/10.1007/s11747-018-0600-y</a>","ama":"Garnefeld I, Böhm E, Klimke L, Oestreich A. I thought it was over, but now it is back: customer reactions to ex post time extensions of sales promotions. <i>Journal of the Academy of Marketing Science</i>. 2018;46(6):1133-1147. doi:<a href=\"https://doi.org/10.1007/s11747-018-0600-y\">10.1007/s11747-018-0600-y</a>","ieee":"I. Garnefeld, E. Böhm, L. Klimke, and A. Oestreich, “I thought it was over, but now it is back: customer reactions to ex post time extensions of sales promotions,” <i>Journal of the Academy of Marketing Science</i>, vol. 46, no. 6, pp. 1133–1147, 2018, doi: <a href=\"https://doi.org/10.1007/s11747-018-0600-y\">10.1007/s11747-018-0600-y</a>.","chicago":"Garnefeld, Ina, Eva Böhm, Lena Klimke, and Andrea Oestreich. “I Thought It Was over, but Now It Is Back: Customer Reactions to Ex Post Time Extensions of Sales Promotions.” <i>Journal of the Academy of Marketing Science</i> 46, no. 6 (2018): 1133–47. <a href=\"https://doi.org/10.1007/s11747-018-0600-y\">https://doi.org/10.1007/s11747-018-0600-y</a>."},"year":"2018"},{"date_created":"2023-10-10T09:19:32Z","publisher":"Informa UK Limited","title":"Integrated Reporting and Assurance of Sustainability Information: An Experimental Study on Professional Investors’ Information Processing","issue":"3","year":"2017","language":[{"iso":"eng"}],"keyword":["Business","Management and Accounting (miscellaneous)","Accounting","Business and International Management","Economics","Econometrics and Finance (miscellaneous)","Economics and Econometrics","Finance"],"publication":"European Accounting Review","author":[{"first_name":"Daniel","last_name":"Reimsbach","full_name":"Reimsbach, Daniel","id":"100169"},{"first_name":"Rüdiger","last_name":"Hahn","full_name":"Hahn, Rüdiger"},{"first_name":"Anil","full_name":"Gürtürk, Anil","last_name":"Gürtürk"}],"volume":27,"date_updated":"2023-10-30T11:36:28Z","doi":"10.1080/09638180.2016.1273787","publication_status":"published","publication_identifier":{"issn":["0963-8180","1468-4497"]},"citation":{"short":"D. Reimsbach, R. Hahn, A. Gürtürk, European Accounting Review 27 (2017) 559–581.","bibtex":"@article{Reimsbach_Hahn_Gürtürk_2017, title={Integrated Reporting and Assurance of Sustainability Information: An Experimental Study on Professional Investors’ Information Processing}, volume={27}, DOI={<a href=\"https://doi.org/10.1080/09638180.2016.1273787\">10.1080/09638180.2016.1273787</a>}, number={3}, journal={European Accounting Review}, publisher={Informa UK Limited}, author={Reimsbach, Daniel and Hahn, Rüdiger and Gürtürk, Anil}, year={2017}, pages={559–581} }","mla":"Reimsbach, Daniel, et al. “Integrated Reporting and Assurance of Sustainability Information: An Experimental Study on Professional Investors’ Information Processing.” <i>European Accounting Review</i>, vol. 27, no. 3, Informa UK Limited, 2017, pp. 559–81, doi:<a href=\"https://doi.org/10.1080/09638180.2016.1273787\">10.1080/09638180.2016.1273787</a>.","apa":"Reimsbach, D., Hahn, R., &#38; Gürtürk, A. (2017). Integrated Reporting and Assurance of Sustainability Information: An Experimental Study on Professional Investors’ Information Processing. <i>European Accounting Review</i>, <i>27</i>(3), 559–581. <a href=\"https://doi.org/10.1080/09638180.2016.1273787\">https://doi.org/10.1080/09638180.2016.1273787</a>","ieee":"D. Reimsbach, R. Hahn, and A. Gürtürk, “Integrated Reporting and Assurance of Sustainability Information: An Experimental Study on Professional Investors’ Information Processing,” <i>European Accounting Review</i>, vol. 27, no. 3, pp. 559–581, 2017, doi: <a href=\"https://doi.org/10.1080/09638180.2016.1273787\">10.1080/09638180.2016.1273787</a>.","chicago":"Reimsbach, Daniel, Rüdiger Hahn, and Anil Gürtürk. “Integrated Reporting and Assurance of Sustainability Information: An Experimental Study on Professional Investors’ Information Processing.” <i>European Accounting Review</i> 27, no. 3 (2017): 559–81. <a href=\"https://doi.org/10.1080/09638180.2016.1273787\">https://doi.org/10.1080/09638180.2016.1273787</a>.","ama":"Reimsbach D, Hahn R, Gürtürk A. Integrated Reporting and Assurance of Sustainability Information: An Experimental Study on Professional Investors’ Information Processing. <i>European Accounting Review</i>. 2017;27(3):559-581. doi:<a href=\"https://doi.org/10.1080/09638180.2016.1273787\">10.1080/09638180.2016.1273787</a>"},"intvolume":"        27","page":"559-581","user_id":"21810","department":[{"_id":"186"},{"_id":"815"}],"_id":"47913","article_type":"original","type":"journal_article","status":"public"},{"issue":"1","publication_status":"published","publication_identifier":{"issn":["2041-2568"]},"citation":{"ama":"Hahn R, Reimsbach D. Are we on track with sustainability literacy? <i>Journal of Global Responsibility</i>. 2014;5(1):55-67. doi:<a href=\"https://doi.org/10.1108/jgr-12-2013-0016\">10.1108/jgr-12-2013-0016</a>","chicago":"Hahn, Rüdiger, and Daniel Reimsbach. “Are We on Track with Sustainability Literacy?” <i>Journal of Global Responsibility</i> 5, no. 1 (2014): 55–67. <a href=\"https://doi.org/10.1108/jgr-12-2013-0016\">https://doi.org/10.1108/jgr-12-2013-0016</a>.","ieee":"R. Hahn and D. Reimsbach, “Are we on track with sustainability literacy?,” <i>Journal of Global Responsibility</i>, vol. 5, no. 1, pp. 55–67, 2014, doi: <a href=\"https://doi.org/10.1108/jgr-12-2013-0016\">10.1108/jgr-12-2013-0016</a>.","apa":"Hahn, R., &#38; Reimsbach, D. (2014). Are we on track with sustainability literacy? <i>Journal of Global Responsibility</i>, <i>5</i>(1), 55–67. <a href=\"https://doi.org/10.1108/jgr-12-2013-0016\">https://doi.org/10.1108/jgr-12-2013-0016</a>","mla":"Hahn, Rüdiger, and Daniel Reimsbach. “Are We on Track with Sustainability Literacy?” <i>Journal of Global Responsibility</i>, vol. 5, no. 1, Emerald, 2014, pp. 55–67, doi:<a href=\"https://doi.org/10.1108/jgr-12-2013-0016\">10.1108/jgr-12-2013-0016</a>.","bibtex":"@article{Hahn_Reimsbach_2014, title={Are we on track with sustainability literacy?}, volume={5}, DOI={<a href=\"https://doi.org/10.1108/jgr-12-2013-0016\">10.1108/jgr-12-2013-0016</a>}, number={1}, journal={Journal of Global Responsibility}, publisher={Emerald}, author={Hahn, Rüdiger and Reimsbach, Daniel}, year={2014}, pages={55–67} }","short":"R. Hahn, D. Reimsbach, Journal of Global Responsibility 5 (2014) 55–67."},"page":"55-67","intvolume":"         5","year":"2014","author":[{"first_name":"Rüdiger","full_name":"Hahn, Rüdiger","last_name":"Hahn"},{"first_name":"Daniel","last_name":"Reimsbach","id":"100169","full_name":"Reimsbach, Daniel"}],"date_created":"2023-10-10T09:16:50Z","volume":5,"publisher":"Emerald","date_updated":"2023-10-30T11:36:37Z","doi":"10.1108/jgr-12-2013-0016","title":"Are we on track with sustainability literacy?","type":"journal_article","publication":"Journal of Global Responsibility","status":"public","abstract":[{"lang":"eng","text":"<jats:sec><jats:title content-type=\"abstract-heading\">Purpose</jats:title><jats:p>– In this viewpoint, the authors aim to discuss sustainability issues in university education. Balancing what we call the “Accounting View” and the “Sustainability View”, the authors illuminate the status of value relevance of sustainability information and question the depth of business students' processing of this information.</jats:p></jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Design/methodology/approach</jats:title><jats:p>– The discussion was triggered by an experimental study on sustainability disclosure which revealed interesting findings related to the participating students' prior sustainability and accounting coursework. The authors start the viewpoint from these findings and contrast them with existing views on sustainability and accounting (education).</jats:p></jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Findings</jats:title><jats:p>– The amount of accounting coursework was positively related to the probability of including sustainability information in future stock value estimates, whereas this applied only marginally to sustainability coursework. However, students with more sophisticated sustainability knowledge seemed to scrutinize the given sustainability information more deeply, while students with “pure” accounting knowledge seemed more willing to simply accept the information.</jats:p></jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Practical implications</jats:title><jats:p>– The authors argue for advancements in the curriculum for business students that foster critical thinking and might prevent students (and thus potential future managers) from using sustainability information superficially. The authors caution against regarding sustainability issues as an “add-on” to existing courses and curricula and call for a combination of integrating sustainability issues in (core) business courses and offering standalone courses on sustainability management or CSR.</jats:p></jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Originality/value</jats:title><jats:p>– Triggered by findings from an experimental study, the authors contrast different opinions on sustainability education of business students and offer a new viewpoint on the (supposed) value relevance of sustainability information for future business leaders.</jats:p></jats:sec>"}],"user_id":"21810","department":[{"_id":"186"},{"_id":"815"}],"_id":"47906","alternative_title":["A viewpoint on the influence of sustainability and accounting education on future managers' processing of sustainability information"],"language":[{"iso":"eng"}],"keyword":["Business and International Management"]},{"title":"Understanding loyalty program effectiveness: managing target and bystander effects","doi":"10.1007/s11747-014-0405-6","date_updated":"2023-01-31T15:30:34Z","publisher":"Springer Science and Business Media LLC","volume":44,"date_created":"2023-01-31T15:28:25Z","author":[{"last_name":"Steinhoff","full_name":"Steinhoff, Lena","first_name":"Lena"},{"first_name":"Robert W.","full_name":"Palmatier, Robert W.","last_name":"Palmatier"}],"year":"2014","intvolume":"        44","page":"88-107","citation":{"short":"L. Steinhoff, R.W. Palmatier, Journal of the Academy of Marketing Science 44 (2014) 88–107.","mla":"Steinhoff, Lena, and Robert W. Palmatier. “Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects.” <i>Journal of the Academy of Marketing Science</i>, vol. 44, no. 1, Springer Science and Business Media LLC, 2014, pp. 88–107, doi:<a href=\"https://doi.org/10.1007/s11747-014-0405-6\">10.1007/s11747-014-0405-6</a>.","bibtex":"@article{Steinhoff_Palmatier_2014, title={Understanding loyalty program effectiveness: managing target and bystander effects}, volume={44}, DOI={<a href=\"https://doi.org/10.1007/s11747-014-0405-6\">10.1007/s11747-014-0405-6</a>}, number={1}, journal={Journal of the Academy of Marketing Science}, publisher={Springer Science and Business Media LLC}, author={Steinhoff, Lena and Palmatier, Robert W.}, year={2014}, pages={88–107} }","apa":"Steinhoff, L., &#38; Palmatier, R. W. (2014). Understanding loyalty program effectiveness: managing target and bystander effects. <i>Journal of the Academy of Marketing Science</i>, <i>44</i>(1), 88–107. <a href=\"https://doi.org/10.1007/s11747-014-0405-6\">https://doi.org/10.1007/s11747-014-0405-6</a>","ama":"Steinhoff L, Palmatier RW. Understanding loyalty program effectiveness: managing target and bystander effects. <i>Journal of the Academy of Marketing Science</i>. 2014;44(1):88-107. doi:<a href=\"https://doi.org/10.1007/s11747-014-0405-6\">10.1007/s11747-014-0405-6</a>","ieee":"L. Steinhoff and R. W. Palmatier, “Understanding loyalty program effectiveness: managing target and bystander effects,” <i>Journal of the Academy of Marketing Science</i>, vol. 44, no. 1, pp. 88–107, 2014, doi: <a href=\"https://doi.org/10.1007/s11747-014-0405-6\">10.1007/s11747-014-0405-6</a>.","chicago":"Steinhoff, Lena, and Robert W. Palmatier. “Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects.” <i>Journal of the Academy of Marketing Science</i> 44, no. 1 (2014): 88–107. <a href=\"https://doi.org/10.1007/s11747-014-0405-6\">https://doi.org/10.1007/s11747-014-0405-6</a>."},"publication_identifier":{"issn":["0092-0703","1552-7824"]},"publication_status":"published","issue":"1","keyword":["Marketing","Economics and Econometrics","Business and International Management"],"language":[{"iso":"eng"}],"_id":"41296","user_id":"4336","status":"public","publication":"Journal of the Academy of Marketing Science","type":"journal_article"},{"_id":"47907","user_id":"21810","department":[{"_id":"186"},{"_id":"815"}],"keyword":["Economics and Econometrics","Business and International Management"],"language":[{"iso":"eng"}],"type":"journal_article","publication":"Journal of Business Economics","status":"public","publisher":"Springer Science and Business Media LLC","date_updated":"2023-10-30T11:36:45Z","author":[{"first_name":"Daniel","last_name":"Reimsbach","id":"100169","full_name":"Reimsbach, Daniel"}],"date_created":"2023-10-10T09:17:34Z","volume":84,"title":"Pro forma earnings disclosure: the effects of non-GAAP earnings and earnings-before on investors’ information processing","doi":"10.1007/s11573-013-0688-y","publication_status":"published","publication_identifier":{"issn":["0044-2372","1861-8928"]},"issue":"4","year":"2013","citation":{"ama":"Reimsbach D. Pro forma earnings disclosure: the effects of non-GAAP earnings and earnings-before on investors’ information processing. <i>Journal of Business Economics</i>. 2013;84(4):479-515. doi:<a href=\"https://doi.org/10.1007/s11573-013-0688-y\">10.1007/s11573-013-0688-y</a>","ieee":"D. Reimsbach, “Pro forma earnings disclosure: the effects of non-GAAP earnings and earnings-before on investors’ information processing,” <i>Journal of Business Economics</i>, vol. 84, no. 4, pp. 479–515, 2013, doi: <a href=\"https://doi.org/10.1007/s11573-013-0688-y\">10.1007/s11573-013-0688-y</a>.","chicago":"Reimsbach, Daniel. “Pro Forma Earnings Disclosure: The Effects of Non-GAAP Earnings and Earnings-before on Investors’ Information Processing.” <i>Journal of Business Economics</i> 84, no. 4 (2013): 479–515. <a href=\"https://doi.org/10.1007/s11573-013-0688-y\">https://doi.org/10.1007/s11573-013-0688-y</a>.","mla":"Reimsbach, Daniel. “Pro Forma Earnings Disclosure: The Effects of Non-GAAP Earnings and Earnings-before on Investors’ Information Processing.” <i>Journal of Business Economics</i>, vol. 84, no. 4, Springer Science and Business Media LLC, 2013, pp. 479–515, doi:<a href=\"https://doi.org/10.1007/s11573-013-0688-y\">10.1007/s11573-013-0688-y</a>.","short":"D. Reimsbach, Journal of Business Economics 84 (2013) 479–515.","bibtex":"@article{Reimsbach_2013, title={Pro forma earnings disclosure: the effects of non-GAAP earnings and earnings-before on investors’ information processing}, volume={84}, DOI={<a href=\"https://doi.org/10.1007/s11573-013-0688-y\">10.1007/s11573-013-0688-y</a>}, number={4}, journal={Journal of Business Economics}, publisher={Springer Science and Business Media LLC}, author={Reimsbach, Daniel}, year={2013}, pages={479–515} }","apa":"Reimsbach, D. (2013). Pro forma earnings disclosure: the effects of non-GAAP earnings and earnings-before on investors’ information processing. <i>Journal of Business Economics</i>, <i>84</i>(4), 479–515. <a href=\"https://doi.org/10.1007/s11573-013-0688-y\">https://doi.org/10.1007/s11573-013-0688-y</a>"},"intvolume":"        84","page":"479-515"},{"issue":"4","year":"2013","date_created":"2023-10-10T09:18:58Z","publisher":"Wiley","title":"The Effects of Negative Incidents in Sustainability Reporting on Investors’ Judgments–an Experimental Study of Third‐party Versus Self‐disclosure in the Realm of Sustainable Development","publication":"Business Strategy and the Environment","abstract":[{"text":"<jats:title>ABSTRACT</jats:title><jats:p>This study examines how the disclosure of negative sustainability‐related incidents affects the investment‐related judgments of decision‐makers. Participants in a sequential 2 × 2 between‐subjects experiment first received a company's financial information before viewing additional sustainability information (by the company and by a non‐governmental organization (NGO); with and without negative disclosure). Results indicate that self‐reporting of negative incidents does not affect decision‐makers’ stock price estimates and investment decisions compared with judgments based on financial information only. However, third‐party disclosure of these incidents by a NGO has a negative affect on these investment‐related judgments. Furthermore, the magnitude of the NGO reporting effect depends on whether the company itself simultaneously reports these incidents. Thus, disclosing negative incidents in sustainability reporting could lose some of its apparent stigma. Instead of avoiding negative reporting altogether, managers might use it as a risk mitigation tool in their reporting strategy. The results also emphasize the power of the often‐mentioned ‘watchdog’ function of NGOs acting as stakeholder advocates. Copyright © 2013 John Wiley &amp; Sons, Ltd and ERP Environment</jats:p>","lang":"eng"}],"language":[{"iso":"eng"}],"keyword":["Management","Monitoring","Policy and Law","Strategy and Management","Geography","Planning and Development","Business and International Management"],"publication_identifier":{"issn":["0964-4733","1099-0836"]},"publication_status":"published","intvolume":"        24","page":"217-235","citation":{"mla":"Reimsbach, Daniel, and Rüdiger Hahn. “The Effects of Negative Incidents in Sustainability Reporting on Investors’ Judgments–an Experimental Study of Third‐party Versus Self‐disclosure in the Realm of Sustainable Development.” <i>Business Strategy and the Environment</i>, vol. 24, no. 4, Wiley, 2013, pp. 217–35, doi:<a href=\"https://doi.org/10.1002/bse.1816\">10.1002/bse.1816</a>.","bibtex":"@article{Reimsbach_Hahn_2013, title={The Effects of Negative Incidents in Sustainability Reporting on Investors’ Judgments–an Experimental Study of Third‐party Versus Self‐disclosure in the Realm of Sustainable Development}, volume={24}, DOI={<a href=\"https://doi.org/10.1002/bse.1816\">10.1002/bse.1816</a>}, number={4}, journal={Business Strategy and the Environment}, publisher={Wiley}, author={Reimsbach, Daniel and Hahn, Rüdiger}, year={2013}, pages={217–235} }","short":"D. Reimsbach, R. Hahn, Business Strategy and the Environment 24 (2013) 217–235.","apa":"Reimsbach, D., &#38; Hahn, R. (2013). The Effects of Negative Incidents in Sustainability Reporting on Investors’ Judgments–an Experimental Study of Third‐party Versus Self‐disclosure in the Realm of Sustainable Development. <i>Business Strategy and the Environment</i>, <i>24</i>(4), 217–235. <a href=\"https://doi.org/10.1002/bse.1816\">https://doi.org/10.1002/bse.1816</a>","ama":"Reimsbach D, Hahn R. The Effects of Negative Incidents in Sustainability Reporting on Investors’ Judgments–an Experimental Study of Third‐party Versus Self‐disclosure in the Realm of Sustainable Development. <i>Business Strategy and the Environment</i>. 2013;24(4):217-235. doi:<a href=\"https://doi.org/10.1002/bse.1816\">10.1002/bse.1816</a>","chicago":"Reimsbach, Daniel, and Rüdiger Hahn. “The Effects of Negative Incidents in Sustainability Reporting on Investors’ Judgments–an Experimental Study of Third‐party Versus Self‐disclosure in the Realm of Sustainable Development.” <i>Business Strategy and the Environment</i> 24, no. 4 (2013): 217–35. <a href=\"https://doi.org/10.1002/bse.1816\">https://doi.org/10.1002/bse.1816</a>.","ieee":"D. Reimsbach and R. Hahn, “The Effects of Negative Incidents in Sustainability Reporting on Investors’ Judgments–an Experimental Study of Third‐party Versus Self‐disclosure in the Realm of Sustainable Development,” <i>Business Strategy and the Environment</i>, vol. 24, no. 4, pp. 217–235, 2013, doi: <a href=\"https://doi.org/10.1002/bse.1816\">10.1002/bse.1816</a>."},"volume":24,"author":[{"last_name":"Reimsbach","id":"100169","full_name":"Reimsbach, Daniel","first_name":"Daniel"},{"full_name":"Hahn, Rüdiger","last_name":"Hahn","first_name":"Rüdiger"}],"date_updated":"2023-10-30T11:37:18Z","doi":"10.1002/bse.1816","type":"journal_article","status":"public","department":[{"_id":"186"},{"_id":"815"}],"user_id":"21810","_id":"47911"}]
