---
_id: '17156'
abstract:
- lang: eng
  text: Business Process Management is a boundary-spanning discipline that aligns
    operational capabilities and technology to design and manage business processes.
    The Digital Transformation has enabled human actors, information systems, and
    smart products to interact with each other via multiple digital channels. The
    emergence of this hyper-connected world greatly leverages the prospects of business
    processes – but also boosts their complexity to a new level. We need to discuss
    how the BPM discipline can find new ways for identifying, analyzing, designing,
    implementing, executing, and monitoring business processes. In this research note,
    selected transformative trends are explored and their impact on current theories
    and IT artifacts in the BPM discipline is discussed to stimulate transformative
    thinking and prospective research in this field.
article_type: original
author:
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
- first_name: Joos C. A. M.
  full_name: Buijs, Joos C. A. M.
  last_name: Buijs
- first_name: Jörg
  full_name: Becker, Jörg
  last_name: Becker
- first_name: Claudio
  full_name: Di Ciccio, Claudio
  last_name: Di Ciccio
- first_name: Wil M. P.
  full_name: van der Aalst, Wil M. P.
  last_name: van der Aalst
- first_name: Christian
  full_name: Bartelheimer, Christian
  id: '49160'
  last_name: Bartelheimer
- first_name: Jan
  full_name: vom Brocke, Jan
  last_name: vom Brocke
- first_name: Marco
  full_name: Comuzzi, Marco
  last_name: Comuzzi
- first_name: Karsten
  full_name: Kraume, Karsten
  last_name: Kraume
- first_name: Henrik
  full_name: Leopold, Henrik
  last_name: Leopold
- first_name: Martin
  full_name: Matzner, Martin
  last_name: Matzner
- first_name: Jan
  full_name: Mendling, Jan
  last_name: Mendling
- first_name: Nadine
  full_name: Ogonek, Nadine
  last_name: Ogonek
- first_name: Till
  full_name: Post, Till
  last_name: Post
- first_name: Manuel
  full_name: Resinas, Manuel
  last_name: Resinas
- first_name: Kate
  full_name: Revoredo, Kate
  last_name: Revoredo
- first_name: Adela
  full_name: del-Río-Ortega, Adela
  last_name: del-Río-Ortega
- first_name: Marcello
  full_name: La Rosa, Marcello
  last_name: La Rosa
- first_name: Flávia Maria
  full_name: Santoro, Flávia Maria
  last_name: Santoro
- first_name: Andreas
  full_name: Solti, Andreas
  last_name: Solti
- first_name: Minseok
  full_name: Song, Minseok
  last_name: Song
- first_name: Armin
  full_name: Stein, Armin
  last_name: Stein
- first_name: Matthias
  full_name: Stierle, Matthias
  last_name: Stierle
- first_name: Verena
  full_name: Wolf, Verena
  id: '23633'
  last_name: Wolf
citation:
  ama: Beverungen D, Buijs JCAM, Becker J, et al. Seven Paradoxes of Business Process
    Management in a Hyper-Connected World. <i>Business &#38; Information Systems Engineering</i>.
    2020;63:145-156. doi:<a href="https://doi.org/10.1007/s12599-020-00646-z">10.1007/s12599-020-00646-z</a>
  apa: Beverungen, D., Buijs, J. C. A. M., Becker, J., Di Ciccio, C., van der Aalst,
    W. M. P., Bartelheimer, C., vom Brocke, J., Comuzzi, M., Kraume, K., Leopold,
    H., Matzner, M., Mendling, J., Ogonek, N., Post, T., Resinas, M., Revoredo, K.,
    del-Río-Ortega, A., La Rosa, M., Santoro, F. M., … Wolf, V. (2020). Seven Paradoxes
    of Business Process Management in a Hyper-Connected World. <i>Business &#38; Information
    Systems Engineering</i>, <i>63</i>, 145–156. <a href="https://doi.org/10.1007/s12599-020-00646-z">https://doi.org/10.1007/s12599-020-00646-z</a>
  bibtex: '@article{Beverungen_Buijs_Becker_Di Ciccio_van der Aalst_Bartelheimer_vom
    Brocke_Comuzzi_Kraume_Leopold_et al._2020, title={Seven Paradoxes of Business
    Process Management in a Hyper-Connected World}, volume={63}, DOI={<a href="https://doi.org/10.1007/s12599-020-00646-z">10.1007/s12599-020-00646-z</a>},
    journal={Business &#38; Information Systems Engineering}, publisher={SpringerNature},
    author={Beverungen, Daniel and Buijs, Joos C. A. M. and Becker, Jörg and Di Ciccio,
    Claudio and van der Aalst, Wil M. P. and Bartelheimer, Christian and vom Brocke,
    Jan and Comuzzi, Marco and Kraume, Karsten and Leopold, Henrik and et al.}, year={2020},
    pages={145–156} }'
  chicago: 'Beverungen, Daniel, Joos C. A. M. Buijs, Jörg Becker, Claudio Di Ciccio,
    Wil M. P. van der Aalst, Christian Bartelheimer, Jan vom Brocke, et al. “Seven
    Paradoxes of Business Process Management in a Hyper-Connected World.” <i>Business
    &#38; Information Systems Engineering</i> 63 (2020): 145–56. <a href="https://doi.org/10.1007/s12599-020-00646-z">https://doi.org/10.1007/s12599-020-00646-z</a>.'
  ieee: 'D. Beverungen <i>et al.</i>, “Seven Paradoxes of Business Process Management
    in a Hyper-Connected World,” <i>Business &#38; Information Systems Engineering</i>,
    vol. 63, pp. 145–156, 2020, doi: <a href="https://doi.org/10.1007/s12599-020-00646-z">10.1007/s12599-020-00646-z</a>.'
  mla: Beverungen, Daniel, et al. “Seven Paradoxes of Business Process Management
    in a Hyper-Connected World.” <i>Business &#38; Information Systems Engineering</i>,
    vol. 63, SpringerNature, 2020, pp. 145–56, doi:<a href="https://doi.org/10.1007/s12599-020-00646-z">10.1007/s12599-020-00646-z</a>.
  short: D. Beverungen, J.C.A.M. Buijs, J. Becker, C. Di Ciccio, W.M.P. van der Aalst,
    C. Bartelheimer, J. vom Brocke, M. Comuzzi, K. Kraume, H. Leopold, M. Matzner,
    J. Mendling, N. Ogonek, T. Post, M. Resinas, K. Revoredo, A. del-Río-Ortega, M.
    La Rosa, F.M. Santoro, A. Solti, M. Song, A. Stein, M. Stierle, V. Wolf, Business
    &#38; Information Systems Engineering 63 (2020) 145–156.
date_created: 2020-06-24T10:40:45Z
date_updated: 2024-04-18T12:50:57Z
ddc:
- '380'
department:
- _id: '526'
doi: 10.1007/s12599-020-00646-z
file:
- access_level: closed
  content_type: application/pdf
  creator: dabe
  date_created: 2024-04-18T12:49:25Z
  date_updated: 2024-04-18T12:49:25Z
  file_id: '53574'
  file_name: Business_Process_Management_in_a_Hyperconnected_World.pdf
  file_size: 360869
  relation: main_file
  success: 1
file_date_updated: 2024-04-18T12:49:25Z
has_accepted_license: '1'
intvolume: '        63'
keyword:
- Business process management (BPM)
- Social computing
- Smart devices
- Big data analytics
- Real-time computing
- BPM life-cycle
language:
- iso: eng
page: 145-156
project:
- _id: '1070'
  call_identifier: MSCA-RISE-2014
  grant_number: '645751'
  name: 'RISE_BPM: Propelling Business Process Management by Research and Innovation
    Staff Exchange'
publication: Business & Information Systems Engineering
publication_identifier:
  issn:
  - 2363-7005
  - 1867-0202
publication_status: published
publisher: SpringerNature
quality_controlled: '1'
status: public
title: Seven Paradoxes of Business Process Management in a Hyper-Connected World
type: journal_article
user_id: '59677'
volume: 63
year: '2020'
...
---
_id: '4700'
author:
- first_name: Jorg
  full_name: Becker, Jorg
  last_name: Becker
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
- first_name: Ralf
  full_name: Knackstedt, Ralf
  last_name: Knackstedt
- first_name: Martin
  full_name: Matzner, Martin
  last_name: Matzner
- first_name: Oliver
  full_name: Müller, Oliver
  id: '72849'
  last_name: Müller
- first_name: Jens
  full_name: Pöppelbuss, Jens
  last_name: Pöppelbuss
citation:
  ama: Becker J, Beverungen D, Knackstedt R, Matzner M, Müller O, Pöppelbuss J. Bridging
    the gap between manufacturing and service through IT-based boundary objects. <i>IEEE
    Transactions on Engineering Management</i>. 2013;(3):468--482. doi:<a href="https://doi.org/10.1109/TEM.2012.2214770">10.1109/TEM.2012.2214770</a>
  apa: Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., Müller, O., &#38;
    Pöppelbuss, J. (2013). Bridging the gap between manufacturing and service through
    IT-based boundary objects. <i>IEEE Transactions on Engineering Management</i>,
    (3), 468--482. <a href="https://doi.org/10.1109/TEM.2012.2214770">https://doi.org/10.1109/TEM.2012.2214770</a>
  bibtex: '@article{Becker_Beverungen_Knackstedt_Matzner_Müller_Pöppelbuss_2013, title={Bridging
    the gap between manufacturing and service through IT-based boundary objects},
    DOI={<a href="https://doi.org/10.1109/TEM.2012.2214770">10.1109/TEM.2012.2214770</a>},
    number={3}, journal={IEEE Transactions on Engineering Management}, author={Becker,
    Jorg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller,
    Oliver and Pöppelbuss, Jens}, year={2013}, pages={468--482} }'
  chicago: 'Becker, Jorg, Daniel Beverungen, Ralf Knackstedt, Martin Matzner, Oliver
    Müller, and Jens Pöppelbuss. “Bridging the Gap between Manufacturing and Service
    through IT-Based Boundary Objects.” <i>IEEE Transactions on Engineering Management</i>,
    no. 3 (2013): 468--482. <a href="https://doi.org/10.1109/TEM.2012.2214770">https://doi.org/10.1109/TEM.2012.2214770</a>.'
  ieee: J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, and J. Pöppelbuss,
    “Bridging the gap between manufacturing and service through IT-based boundary
    objects,” <i>IEEE Transactions on Engineering Management</i>, no. 3, pp. 468--482,
    2013.
  mla: Becker, Jorg, et al. “Bridging the Gap between Manufacturing and Service through
    IT-Based Boundary Objects.” <i>IEEE Transactions on Engineering Management</i>,
    no. 3, 2013, pp. 468--482, doi:<a href="https://doi.org/10.1109/TEM.2012.2214770">10.1109/TEM.2012.2214770</a>.
  short: J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, J. Pöppelbuss,
    IEEE Transactions on Engineering Management (2013) 468--482.
date_created: 2018-10-12T08:31:02Z
date_updated: 2022-01-06T07:01:19Z
doi: 10.1109/TEM.2012.2214770
extern: '1'
issue: '3'
keyword:
- Action research
- boundary spanning
- business process management (BPM)
- service blueprinting
- service networks
language:
- iso: eng
page: 468--482
publication: IEEE Transactions on Engineering Management
publication_identifier:
  isbn:
  - 0018-9391
  issn:
  - '00189391'
status: public
title: Bridging the gap between manufacturing and service through IT-based boundary
  objects
type: journal_article
user_id: '72849'
year: '2013'
...