@article{47906,
abstract = {{Purpose– In this viewpoint, the authors aim to discuss sustainability issues in university education. Balancing what we call the “Accounting View” and the “Sustainability View”, the authors illuminate the status of value relevance of sustainability information and question the depth of business students' processing of this information.Design/methodology/approach– The discussion was triggered by an experimental study on sustainability disclosure which revealed interesting findings related to the participating students' prior sustainability and accounting coursework. The authors start the viewpoint from these findings and contrast them with existing views on sustainability and accounting (education).Findings– The amount of accounting coursework was positively related to the probability of including sustainability information in future stock value estimates, whereas this applied only marginally to sustainability coursework. However, students with more sophisticated sustainability knowledge seemed to scrutinize the given sustainability information more deeply, while students with “pure” accounting knowledge seemed more willing to simply accept the information.Practical implications– The authors argue for advancements in the curriculum for business students that foster critical thinking and might prevent students (and thus potential future managers) from using sustainability information superficially. The authors caution against regarding sustainability issues as an “add-on” to existing courses and curricula and call for a combination of integrating sustainability issues in (core) business courses and offering standalone courses on sustainability management or CSR.Originality/value– Triggered by findings from an experimental study, the authors contrast different opinions on sustainability education of business students and offer a new viewpoint on the (supposed) value relevance of sustainability information for future business leaders.}},
author = {{Hahn, Rüdiger and Reimsbach, Daniel}},
issn = {{2041-2568}},
journal = {{Journal of Global Responsibility}},
keywords = {{Business and International Management}},
number = {{1}},
pages = {{55--67}},
publisher = {{Emerald}},
title = {{{Are we on track with sustainability literacy?}}},
doi = {{10.1108/jgr-12-2013-0016}},
volume = {{5}},
year = {{2014}},
}
@article{47908,
abstract = {{AbstractIn this paper, we propose a binomial approach to modeling sequential R&D investments. More specifically, we present a compound real options approach, simplifying the existing valuation methodology. Based upon the same set of assumptions as prior models, we show that the number of computational steps for valuing any compound option can be reduced to a single step. We demonstrate the applicability of our approach using the real-world example of valuing a new drug application. Overall, our work provides a heuristic framework for fostering the adoption of binomial compound option valuation techniques in R&D management.}},
author = {{Hauschild, Bastian and Reimsbach, Daniel}},
issn = {{2198-3402}},
journal = {{Business Research}},
keywords = {{Business, Management and Accounting (miscellaneous)}},
number = {{1}},
pages = {{39--59}},
publisher = {{Springer Science and Business Media LLC}},
title = {{{Modeling sequential R&D investments: a binomial compound option approach}}},
doi = {{10.1007/s40685-014-0017-5}},
volume = {{8}},
year = {{2014}},
}
@article{41296,
author = {{Steinhoff, Lena and Palmatier, Robert W.}},
issn = {{0092-0703}},
journal = {{Journal of the Academy of Marketing Science}},
keywords = {{Marketing, Economics and Econometrics, Business and International Management}},
number = {{1}},
pages = {{88--107}},
publisher = {{Springer Science and Business Media LLC}},
title = {{{Understanding loyalty program effectiveness: managing target and bystander effects}}},
doi = {{10.1007/s11747-014-0405-6}},
volume = {{44}},
year = {{2014}},
}
@article{4699,
author = {{Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver and Pöppelbuss, Jens}},
issn = {{09050167}},
journal = {{Scandinavian Journal of Information Systems}},
keywords = {{Business process management, Conceptual modeling, Interaction routines, Modular design, Service networks, Social construction}},
number = {{1}},
pages = {{17----47}},
title = {{{Designing interaction routines in service networks: A modularity and social construction-based approach}}},
year = {{2013}},
}
@article{4700,
author = {{Becker, Jorg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver and Pöppelbuss, Jens}},
isbn = {{0018-9391}},
issn = {{00189391}},
journal = {{IEEE Transactions on Engineering Management}},
keywords = {{Action research, boundary spanning, business process management (BPM), service blueprinting, service networks}},
number = {{3}},
pages = {{468----482}},
title = {{{Bridging the gap between manufacturing and service through IT-based boundary objects}}},
doi = {{10.1109/TEM.2012.2214770}},
year = {{2013}},
}
@article{11862,
abstract = {{In this contribution we extend a previously proposed Bayesian approach for the enhancement of reverberant logarithmic mel power spectral coefficients for robust automatic speech recognition to the additional compensation of background noise. A recently proposed observation model is employed whose time-variant observation error statistics are obtained as a side product of the inference of the a posteriori probability density function of the clean speech feature vectors. Further a reduction of the computational effort and the memory requirements are achieved by using a recursive formulation of the observation model. The performance of the proposed algorithms is first experimentally studied on a connected digits recognition task with artificially created noisy reverberant data. It is shown that the use of the time-variant observation error model leads to a significant error rate reduction at low signal-to-noise ratios compared to a time-invariant model. Further experiments were conducted on a 5000 word task recorded in a reverberant and noisy environment. A significant word error rate reduction was obtained demonstrating the effectiveness of the approach on real-world data.}},
author = {{Leutnant, Volker and Krueger, Alexander and Haeb-Umbach, Reinhold}},
journal = {{IEEE Transactions on Audio, Speech, and Language Processing}},
keywords = {{Bayes methods, compensation, error statistics, reverberation, speech recognition, Bayesian feature enhancement, background noise, clean speech feature vectors, compensation, connected digits recognition task, error statistics, memory requirements, noisy reverberant data, posteriori probability density function, recursive formulation, reverberant logarithmic mel power spectral coefficients, robust automatic speech recognition, signal-to-noise ratios, time-variant observation, word error rate reduction, Robust automatic speech recognition, model-based Bayesian feature enhancement, observation model for reverberant and noisy speech, recursive observation model}},
number = {{8}},
pages = {{1640--1652}},
title = {{{Bayesian Feature Enhancement for Reverberation and Noise Robust Speech Recognition}}},
doi = {{10.1109/TASL.2013.2258013}},
volume = {{21}},
year = {{2013}},
}
@article{47907,
author = {{Reimsbach, Daniel}},
issn = {{0044-2372}},
journal = {{Journal of Business Economics}},
keywords = {{Economics and Econometrics, Business and International Management}},
number = {{4}},
pages = {{479--515}},
publisher = {{Springer Science and Business Media LLC}},
title = {{{Pro forma earnings disclosure: the effects of non-GAAP earnings and earnings-before on investors’ information processing}}},
doi = {{10.1007/s11573-013-0688-y}},
volume = {{84}},
year = {{2013}},
}
@article{47911,
abstract = {{ABSTRACTThis study examines how the disclosure of negative sustainability‐related incidents affects the investment‐related judgments of decision‐makers. Participants in a sequential 2 × 2 between‐subjects experiment first received a company's financial information before viewing additional sustainability information (by the company and by a non‐governmental organization (NGO); with and without negative disclosure). Results indicate that self‐reporting of negative incidents does not affect decision‐makers’ stock price estimates and investment decisions compared with judgments based on financial information only. However, third‐party disclosure of these incidents by a NGO has a negative affect on these investment‐related judgments. Furthermore, the magnitude of the NGO reporting effect depends on whether the company itself simultaneously reports these incidents. Thus, disclosing negative incidents in sustainability reporting could lose some of its apparent stigma. Instead of avoiding negative reporting altogether, managers might use it as a risk mitigation tool in their reporting strategy. The results also emphasize the power of the often‐mentioned ‘watchdog’ function of NGOs acting as stakeholder advocates. Copyright © 2013 John Wiley & Sons, Ltd and ERP Environment}},
author = {{Reimsbach, Daniel and Hahn, Rüdiger}},
issn = {{0964-4733}},
journal = {{Business Strategy and the Environment}},
keywords = {{Management, Monitoring, Policy and Law, Strategy and Management, Geography, Planning and Development, Business and International Management}},
number = {{4}},
pages = {{217--235}},
publisher = {{Wiley}},
title = {{{The Effects of Negative Incidents in Sustainability Reporting on Investors’ Judgments–an Experimental Study of Third‐party Versus Self‐disclosure in the Realm of Sustainable Development}}},
doi = {{10.1002/bse.1816}},
volume = {{24}},
year = {{2013}},
}
@article{20863,
abstract = {{This article examines and extends research on the relation between the capital asset pricing model market beta, accounting risk measures and macroeconomic risk factors. We employ a beta decomposition approach that nests competing models with different business risk proxies and allows to frame cross-model comparison. Because model tests require estimated independent variables resulting in measurement error, we empirically estimate three comparable model specifications with instrumental variable estimators and for the first time provide thorough instrument diagnostics in this setting. Correcting for the heretofore neglected weak instruments problem we find that growth risk (i.e., the risk of firm sales variations that are inconsistent with the market wide trends), is the business risk that explains cross-sectional variations in market beta best.}},
author = {{Schlueter, Tobias and Sievers, Sönke}},
issn = {{0924-865X}},
journal = {{Review of Quantitative Finance and Accounting (VHB-JOURQUAL 4 Ranking B)}},
keywords = {{CAPM, Cost of capital, Accounting beta, Intrinsic business risk, Growth risk, Instrumental variables}},
number = {{3}},
pages = {{535--570}},
title = {{{Determinants of market beta: the impacts of firm-specific accounting figures and market conditions}}},
doi = {{10.1007/s11156-013-0352-1}},
year = {{2013}},
}
@article{4706,
abstract = {{Purpose – The purpose of this paper is to show how to employ complex event processing (CEP) for the observation and management of business processes. It proposes a conceptual architecture of BPM event producer, processor, and consumer and describes technical implications for the application with standard software in a perfect order scenario. Design/methodology/approach – The authors discuss business process analytics as the technological background. The capabilities of CEP in a BPM context are outlined an architecture design is proposed. A sophisticated proof-of-concept demonstrates its applicability. Findings – The results overcome the separation and data latency issues of process controlling, monitoring, and simulation. Distinct analyses of past, present, and future blur into a holistic real-time approach. The authors highlight the necessity for configurable event producer in BPM engines, process event support in CEP engines, a common process event format, connectors to visualizers, notifiers and return channels to the BPM engine. Research limitations/implications – Further research will thoroughly evaluate the approach in a variety of business settings. New concepts and standards for the architecture's building blocks will be needed to improve maintainability and operability. Practical implications – Managers learn how CEP can yield insights into business processes' operations. The paper illustrates a path to overcome inflexibility, latency, and missing feedback mechanisms of current process modeling and control solutions. Software vendors might be interested in the conceptualization and the described needs for further development. Originality/value – So far, there is no commercial CEP-based BPM solution which facilitates a round trip from insight to action as outlines. As major software vendors have begun developing solutions (BPM/BPA solutions), this paper will stimulate a debate between research and practice on suitable design and technology.}},
author = {{Janiesch, Christian and Matzner, Martin and Müller, Oliver}},
isbn = {{1020120096}},
issn = {{14637154}},
journal = {{Business Process Management Journal}},
keywords = {{Architecture, Business activity monitoring, Business process management, Business process re-engineering, Complex event processing, Computer software, Standard software}},
number = {{4}},
pages = {{625----643}},
title = {{{Beyond process monitoring: A proof-of-concept of event-driven business activity management}}},
doi = {{10.1108/14637151211253765}},
year = {{2012}},
}
@inproceedings{1120,
abstract = {{SCM is a simple, modular and flexible system for web monitoring and customer interaction management. In our view, its main advantages are the following: It is completely web based. It combines all technologies, data, software agents and human agents involved in the monitoring and customer interaction process. It can be used for messages written in any natural language. Although the prototype of SCM is designed for classifying and processing messages about mobile-phone related problems in social networks, SCM can easily be adapted to other text types such as discussion board posts, blogs or emails. Unlike comparable systems, SCM uses linguistic technologies to classify messages and recognize paraphrases of product names. For two reasons, product name paraphrasing plays a major role in SCM: First, product names typically have many, sometimes hundreds or thousands of intralingual paraphrases. Secondly, product names have interlingual paraphrases: The same products are often called or spelt differently in different countries and/or languages. By mapping product name variants to an international canonical form, SCM allows for answering questions like Which statements are made about this mobile phone in which languages/in which social networks/in which countries/...? The SCM product name paraphrasing engine is designed in such a way that standard variants are assigned automatically, regular variants are assigned semiautomatically and idiosyncratic variants can be added manually. With this and similar features we try to realize our philosophy of simplicity, modularity and flexibility: Whatever can be done automatically is done automatically. But manual intervention is always possible and easy and it does not conflict in any way with the automatic functions of SCM.}},
author = {{Schuster, Jörg and Lee, Yeong Su and Kobothanassi, Despina and Bargel, Matthias and Geierhos, Michaela}},
booktitle = {{International Conference on Information Society (i-Society 2011)}},
isbn = {{978-1-61284-148-9}},
keywords = {{Social Media Business Integration, Contact Center Application Support, Monitoring Social Conversations, Social Customer Interaction Management, Monitoring, Software Agents}},
location = {{London, UK}},
pages = {{153--158}},
publisher = {{IEEE}},
title = {{{SCM - A Simple, Modular and Flexible Customer Interaction Management System}}},
year = {{2011}},
}
@inproceedings{1122,
abstract = {{Within this paper, we will describe a new approach to customer interaction management by integrating social networking channels into existing business processes. Until now, contact center agents still read these messages and forward them to the persons in charge of customer’s in the company. But with the introduction of Web 2.0 and social networking clients are more likely to communicate with the companies via Facebook and Twitter instead of filling data in contact forms or sending e-mail requests. In order to maintain an active communication with international clients via social media, the multilingual consumer contacts have to be categorized and then automatically assigned to the corresponding business processes (e.g. technicalservice, shipping, marketing, and accounting). This allows the company to follow general trends in customer opinions on the Internet, but also record two-sided communication for customer relationship management.}},
author = {{Geierhos, Michaela and Lee, Yeong Su and Bargel, Matthias}},
booktitle = {{Multilingual Resources, Multilingual Applications: Proceedings of the Conference of the German Society for Computational Linguistics and Language Technology (GSCL) 2011}},
editor = {{Hedeland, Hanna and Schmidt, Thomas and Wörner, Kai}},
issn = {{0176-599X}},
keywords = {{Classification of Multilingual Customer Contacts, Contact Center Application Support, Social Media Business Integration}},
location = {{Hamburg, Germany}},
pages = {{219--222}},
publisher = {{University of Hamburg}},
title = {{{Processing Multilingual Customer Contacts via Social Media}}},
volume = {{96}},
year = {{2011}},
}
@article{1125,
abstract = {{Since customers first share their problems with a social networking community before directly addressing a company, social networking sites such as Facebook, Twitter, MySpace or Foursquare will be the interface between customer and company. For this reason, it is assumed that social networks will evolve into a common communication channel – not only between individuals but also between customers and companies. However, social networking has not yet been integrated into customer interaction management (CIM) tools. In general, a CIM application is used by the agents in a contact centre while communicating with the customers. Such systems handle communication across multiple different channels, such as e-mail, telephone, Instant Messaging, letter etc. What we do now is to integrate social networking into CIM applications by adding another communication channel. This allows the company to follow general trends in customer opinions on the Internet, but also record two-sided communication for customer service management and the company’s response will be delivered through the customer’s preferred social networking site.}},
author = {{Geierhos, Michaela}},
issn = {{17982340}},
journal = {{Journal of Advances in Information Technology}},
keywords = {{Social Media Business Integration, Multichannel Customer Interaction Management, Contact Centre Application Support}},
number = {{4}},
pages = {{222--233}},
publisher = {{Engineering and Technology Publishing (ETPub)}},
title = {{{Customer Interaction 2.0: Adopting Social Media as Customer Service Channel}}},
doi = {{10.4304/jait.2.4.222-233}},
volume = {{2}},
year = {{2011}},
}
@article{4430,
abstract = {{Eine zentrale Herausforderung in der Ausbildung angehender Wirtschaftslehrpersonen stellt die sinnvolle Verknüpfung von Theorie- und Praxiserfahrungen dar. Im Rahmen der Ausbildung angehender Wirtschaftslehrpersonen an der Universität St. Gallen wird eine Lernumgebung gestaltet, die eine Verschränkung von Theorie- und Praxiserfahrungen ermöglichen soll. Die Lernprozesse der Studierenden werden dabei durch didaktisch angeleitete Weblogarbeit unterstützt. Trotz der Lernchancen, die sich aus einer Verknüpfung von theoretischen und praktischen Lernphasen ergeben, schätzen die Studierenden den Nutzen der Weblogarbeit als äusserst gering ein. Die Studierenden bei der reflexiven Integration praxisnaher und theoretischer Lernerfahrungen zu unterstützen, ist eine Herausforderung, die dezidierter Anleitung und Förderung durch die Lehrpersonen bedarf}},
author = {{Jenert, Tobias and Gebhardt, Anja and Käser, Reto}},
issn = {{1992-9579}},
journal = {{Zeitschrift für E-Learning}},
keywords = {{Weblog, Blog, e-learning, TEL, higher education, business education}},
number = {{2}},
pages = {{17--29}},
publisher = {{Studien-Verlag}},
title = {{{Weblogs zur Unterstützung der Theorie-Praxis-Integration in der Wirtschaftslehrenden-Ausbildung}}},
volume = {{6}},
year = {{2011}},
}
@inproceedings{4485,
abstract = {{Research on teaching and learning in higher education has first and foremost centered on individuals, i.e. students' and teachers' approaches to learning and teaching as well as methods (Entwistle, McCune, & Scheja, 2006; Entwistle & Peterson, 2004). As a consequence, concepts on how to improve and innovate education at higher education institutions (HEI) have stayed on the level of individual courses, trying to qualify teachers to implement new teaching and learning methods in their classrooms (Aineley, 2008, S. 619). Yet, there are both theoretical as well as practical reasons that argue for a broader perspective on learning processes and, as a consequence, reach beyond the course-level but focus on entire educational programmes instead: First, over the last thirty years or so, learning theories are increasingly stressing the importance of (a) social-material contexts (McInerney & van Etten, 2002) as well as (b) learners' subjective experiences. This suggests that a course of study be not regarded as a mere addition of more or less independent courses, but rather as a holistic learning experience. This includes the sum total of a student's educationally purposeful social-material interactions at a HEI both within and outside the classroom (cf. Hu & Kuh, 2002). A second, more practical reason why educational researchers and designers should take a closer look on the design of educational programmes lies in the Bologna process: The introduction of the European Credit Transfer System as well as the tow-tiered study structure force HEI to systematically craft their programmes' internal structure. Due to the fact that there are virtually no pedagogical concepts concerning the design of study programmes, these design processes have so far been dominated by administrative considerations, largely neglecting students' experiences within the programme structures (Winter, 2009; Hildbrand, Tremp, Jäger & Tückmantel, 2008). Thus, it can be concluded that there is a lack of knowledge on how distinctive design features of study programmes (1) are perceived by students and (2) impact on their action strategies concerning for example the selection of learning activities, the attribution of resources for learning, and social interactions with their peers.}},
author = {{Jenert, Tobias}},
keywords = {{educational development, study programmes, approaches to studying}},
location = {{Exeter}},
publisher = {{European Association for Research on Learning and Instruction}},
title = {{{Developing a learning centered model for designing and managing study programmes}}},
year = {{2011}},
}
@inproceedings{4707,
author = {{Janiesch, Christian and Matzner, Martin and Müller, Oliver}},
booktitle = {{Lecture Notes in Computer Science}},
isbn = {{9783642230585}},
issn = {{03029743}},
keywords = {{Reference architecture, business activity management, business process analytics, business process management, complex event processing}},
title = {{{A blueprint for event-driven business activity management}}},
doi = {{10.1007/978-3-642-23059-2_4}},
year = {{2011}},
}
@techreport{47091,
author = {{Löschel, Andreas and Reif, Christiane and Kesternich, Martin and Koesler, Simon and Osberghaus, Daniel and Korioth, Stefan}},
issn = {{0043-6275}},
keywords = {{Business, Management and Accounting (miscellaneous)}},
pages = {{712--716}},
publisher = {{Wirtschaftsdienst 91(10), 712-716}},
title = {{{Versteigerungserlöse aus CO2-Zertifikaten im Spannungsfeld zwischen Bund und Ländern}}},
doi = {{10.1007/s10273-011-1289-4}},
volume = {{91(10)}},
year = {{2011}},
}
@techreport{4448,
abstract = {{"Lernkultur" wird als Begriff häufig gebraucht und fast ebenso häufig definiert das gilt für den betrieblichen Kontext ebenso wie für die Bereiche der Schul-, Hochschul-, Berufs- und Erwachsenenbildung (z. B. Wulf, Althans, Blaschke, Ferrin, Göhlich, Jörissen, Mattig et al., 2007; Jenert, Zellweger Moser, Dommen & Gebhardt, 2009; Kirchhöfer, 2004; Erpenbeck & Sauer, 2000). Trotz der grossen Aufmerksamkeit, die der Begriff in den letzten zwei Jahrzehnten erfahren hat, kann man nicht von einem in sich geschlossenen Forschungsprogramm sprechen. Die Zugänge zum Phänomenbereich Lernkultur sind ebenso vielfältig wie die hinter einzelnen Ansätzen stehenden Lernkulturkonstrukte. Den Autoren ist keine Publikation bekannt, welche unterschiedliche Ansätze der Lernkulturforschung systematisch aufarbeitet. Eine wichtige Referenzquelle ist der Bericht von Kuh und Whitt (1988) "The Invisible Tapestry: Culture in American Colleges and Universities". Ausgehend von einer fundierten Übersicht zu unterschiedlichen Zugängen zum Kulturbegriff (oft in starker Anlehnung an die Organisationskulturforschung (vgl. Allaire & Firsirotu, 1984)) stellen die Autoren ein Rahmenmodell zur Analyse von Hochschulkulturen vor (Kuh und Whitt, 1988, S. 56). Diese Arbeit erweist sich für ein besseres Verständnis unter-schiedlicher Zugänge zum Lernkulturbegriff als aufschlussreich, weil im Kontext Hoch-schule zwangsweise viele Aspekte des Lernens und Lehrens angesprochen werden. Allerdings fokussiert auch dieser Bericht nicht das Konstrukt der Lernkultur und bietet damit nur einen Ausgangspunkt für die Identifizierung unterschiedlicher Zugänge.}},
author = {{Jenert, Tobias and Gebhardt, Anja}},
keywords = {{Lernkultur, learning culture, culture theory, approaches to learning culture, culture of learning}},
title = {{{Zugänge zum Begriff der Lernkultur: Eine Systematisierung auf Basis kultur-und lerntheoretischer Überlegungen}}},
year = {{2010}},
}
@inproceedings{5643,
abstract = {{Enduring doubts about the value of IS investments reveal that IS researchers have not fully managed to identify and to explain the economic benefits of IS. This paper assumes that literature reviews, which represent a powerful instrument for the identification and synthesis of knowledge, have not tapped their full potential to address this issue due to deficiencies in methodology. The analysis of 18 literature reviews published in pertinent academic outlets during the past 20 years shows such deficiencies. Two of the most critical weaknesses identified are (1) the lack of theory use in most reviews and (2) a weak linkage of reviews, resulting in little progress in theory and framework development. The systematic identification of these weaknesses and the extraction of promising methodological examples from past literature are the main contributions of this work, which supports the composition of more effective literature reviews in future research.}},
author = {{Schryen, Guido}},
booktitle = {{Proceedings of the First Scandinavian Conference on Information Systems (SCIS)}},
keywords = {{Literature review, Business value, Information systems, Methodology, Theory}},
title = {{{An Analysis of Literature Reviews on IS Business Value: How Deficiencies in Methodology and Theory Use Resulted in Limited Effectiveness}}},
year = {{2010}},
}
@article{5644,
abstract = {{The economic relevance of information systems has been studied for many years and has attracted an abundance of research papers. However, the ?productivity paradoxon? of the 90s, Carr?s widely recognized paper ?IT doesn?t matter?, and several studies that do not find a positive correlation between IS investments and economic performance reveal long-lasting difficulties for IS researchers to explain ?IS business value?. Business executives and researchers also continue to question the value of IS investments. This raises the question of whether literature reviews have tapped their potential to address the concerns by covering key research areas of IS business value and preserving their key findings. In order to address this question, this paper identifies and describes 12 key research areas, and synthesizes what literature reviews published in pertinent academic outlets have done to preserve knowledge. The analysis of 22 literature reviews shows that some crucial areas have not been (sufficiently) covered. They provide fertile areas for future literature reviews. As this work is based on the results of more than 200 research papers, it is capable of drawing a comprehensive picture of the current state-of-the-art in IS business value research.}},
author = {{Schryen, Guido}},
journal = {{Business \& Information Systems Engineering (BISE)}},
keywords = {{Business value, Information systems, Literature review, Meta review}},
number = {{4}},
pages = {{225--237}},
publisher = {{Springer}},
title = {{{Preserving knowledge on IS business value: what literature reviews have done}}},
volume = {{52}},
year = {{2010}},
}