---
_id: '52369'
abstract:
- lang: eng
  text: Megatrends, such as digitization or sustainability, are confronting the product
    management of manufacturing companies with a variety of challenges regarding the
    design of future products, but also the management of the actual products. To
    successfully position their products in the market, product managers need to gather
    and analyze comprehensive information about customers, developments in the products’
    environment, product usage, and more. The digitization of all aspects of life
    is making data on these topics increasingly available – via social media, documents,
    or the internet of things from the products themselves. The systematic collection
    and analysis of these data enable the exploitation of new potentials for the adaption
    of existing products and the creation of the products of tomorrow. However, there
    are still no insights into the main concepts and cause-effect relationships in
    exploiting data-driven approaches for product management. Therefore, this paper
    aims to identify the main concepts and advantages of data-driven product management.
    To answer the corresponding research questions a comprehensive systematic literature
    review is conducted. From its results, a detailed description of the main concepts
    of data-driven product management is derived. Furthermore, a taxonomy for the
    advantages of data-driven product management is presented. The main concepts and
    the taxonomy allow for a deeper understanding of the topic while highlighting
    necessary future actions and research needs.
author:
- first_name: Timm
  full_name: Fichtler, Timm
  id: '66731'
  last_name: Fichtler
  orcid: https://orcid.org/0000-0001-6034-4399
- first_name: Khoren
  full_name: Grigoryan, Khoren
  last_name: Grigoryan
- first_name: Christian
  full_name: Koldewey, Christian
  id: '43136'
  last_name: Koldewey
  orcid: https://orcid.org/0000-0001-7992-6399
- first_name: Roman
  full_name: Dumitrescu, Roman
  id: '16190'
  last_name: Dumitrescu
citation:
  ama: 'Fichtler T, Grigoryan K, Koldewey C, Dumitrescu R. Towards a Data-Driven Product
    Management – Concepts, Advantages, and Future Research. In: <i>2023 IEEE International
    Conference on Technology Management, Operations and Decisions (ICTMOD)</i>. IEEE;
    2023. doi:<a href="https://doi.org/10.1109/ictmod59086.2023.10438135">10.1109/ictmod59086.2023.10438135</a>'
  apa: Fichtler, T., Grigoryan, K., Koldewey, C., &#38; Dumitrescu, R. (2023). Towards
    a Data-Driven Product Management – Concepts, Advantages, and Future Research.
    <i>2023 IEEE International Conference on Technology Management, Operations and
    Decisions (ICTMOD)</i>. IEEE International Conference on Technology Management,
    Operations and Decisions (ICTMOD), Rabat, Morocco. <a href="https://doi.org/10.1109/ictmod59086.2023.10438135">https://doi.org/10.1109/ictmod59086.2023.10438135</a>
  bibtex: '@inproceedings{Fichtler_Grigoryan_Koldewey_Dumitrescu_2023, title={Towards
    a Data-Driven Product Management – Concepts, Advantages, and Future Research},
    DOI={<a href="https://doi.org/10.1109/ictmod59086.2023.10438135">10.1109/ictmod59086.2023.10438135</a>},
    booktitle={2023 IEEE International Conference on Technology Management, Operations
    and Decisions (ICTMOD)}, publisher={IEEE}, author={Fichtler, Timm and Grigoryan,
    Khoren and Koldewey, Christian and Dumitrescu, Roman}, year={2023} }'
  chicago: Fichtler, Timm, Khoren Grigoryan, Christian Koldewey, and Roman Dumitrescu.
    “Towards a Data-Driven Product Management – Concepts, Advantages, and Future Research.”
    In <i>2023 IEEE International Conference on Technology Management, Operations
    and Decisions (ICTMOD)</i>. IEEE, 2023. <a href="https://doi.org/10.1109/ictmod59086.2023.10438135">https://doi.org/10.1109/ictmod59086.2023.10438135</a>.
  ieee: 'T. Fichtler, K. Grigoryan, C. Koldewey, and R. Dumitrescu, “Towards a Data-Driven
    Product Management – Concepts, Advantages, and Future Research,” presented at
    the IEEE International Conference on Technology Management, Operations and Decisions
    (ICTMOD), Rabat, Morocco, 2023, doi: <a href="https://doi.org/10.1109/ictmod59086.2023.10438135">10.1109/ictmod59086.2023.10438135</a>.'
  mla: Fichtler, Timm, et al. “Towards a Data-Driven Product Management – Concepts,
    Advantages, and Future Research.” <i>2023 IEEE International Conference on Technology
    Management, Operations and Decisions (ICTMOD)</i>, IEEE, 2023, doi:<a href="https://doi.org/10.1109/ictmod59086.2023.10438135">10.1109/ictmod59086.2023.10438135</a>.
  short: 'T. Fichtler, K. Grigoryan, C. Koldewey, R. Dumitrescu, in: 2023 IEEE International
    Conference on Technology Management, Operations and Decisions (ICTMOD), IEEE,
    2023.'
conference:
  end_date: 2023-11-24
  location: Rabat, Morocco
  name: IEEE International Conference on Technology Management, Operations and Decisions
    (ICTMOD)
  start_date: 2023-11-22
date_created: 2024-03-07T18:13:47Z
date_updated: 2024-03-07T18:17:34Z
department:
- _id: '563'
doi: 10.1109/ictmod59086.2023.10438135
keyword:
- Product Lifecyle Management (PLM)
- Data Analytics
- Data-driven Design
- Engineering Management
- Lifecycle Data
language:
- iso: eng
publication: 2023 IEEE International Conference on Technology Management, Operations
  and Decisions (ICTMOD)
publication_status: published
publisher: IEEE
status: public
title: Towards a Data-Driven Product Management – Concepts, Advantages, and Future
  Research
type: conference
user_id: '66731'
year: '2023'
...
---
_id: '45793'
abstract:
- lang: eng
  text: The global megatrends of digitization and sustainability lead to new challenges
    for the design and management of technical products in industrial companies. Product
    management - as the bridge between market and company - has the task to absorb
    and combine the manifold requirements and make the right product-related decisions.
    In the process, product management is confronted with heterogeneous information,
    rapidly changing portfolio components, as well as increasing product, and organizational
    complexity. Combining and utilizing data from different sources, e.g., product
    usage data and social media data leads to promising potentials to improve the
    quality of product-related decisions. In this paper, we reinforce the need for
    data-driven product management as an interdisciplinary field of action. The state
    of data-driven product management in practice was analyzed by conducting workshops
    with six manufacturing companies and hosting a focus group meeting with experts
    from different industries. We investigate the expectations and derive requirements
    leading us to open research questions, a vision for data-driven product management,
    and a research agenda to shape future research efforts.
author:
- first_name: Khoren
  full_name: Grigoryan, Khoren
  last_name: Grigoryan
- first_name: Timm
  full_name: Fichtler, Timm
  id: '66731'
  last_name: Fichtler
  orcid: https://orcid.org/0000-0001-6034-4399
- first_name: Nick
  full_name: Schreiner, Nick
  last_name: Schreiner
- first_name: Martin
  full_name: Rabe, Martin
  last_name: Rabe
- first_name: Melina
  full_name: Panzner, Melina
  id: '72658'
  last_name: Panzner
- first_name: Arno
  full_name: Kühn, Arno
  last_name: Kühn
- first_name: Roman
  full_name: Dumitrescu, Roman
  id: '16190'
  last_name: Dumitrescu
- first_name: Christian
  full_name: Koldewey, Christian
  id: '43136'
  last_name: Koldewey
  orcid: https://orcid.org/0000-0001-7992-6399
citation:
  ama: 'Grigoryan K, Fichtler T, Schreiner N, et al. Data-Driven Product Management:
    A Practitioner-Driven Research Agenda. In: <i>Procedia CIRP 33</i>. ; 2023.'
  apa: 'Grigoryan, K., Fichtler, T., Schreiner, N., Rabe, M., Panzner, M., Kühn, A.,
    Dumitrescu, R., &#38; Koldewey, C. (2023). Data-Driven Product Management: A Practitioner-Driven
    Research Agenda. <i>Procedia CIRP 33</i>. 33rd CIRP Design Conference, Sydney.'
  bibtex: '@inproceedings{Grigoryan_Fichtler_Schreiner_Rabe_Panzner_Kühn_Dumitrescu_Koldewey_2023,
    title={Data-Driven Product Management: A Practitioner-Driven Research Agenda},
    booktitle={Procedia CIRP 33}, author={Grigoryan, Khoren and Fichtler, Timm and
    Schreiner, Nick and Rabe, Martin and Panzner, Melina and Kühn, Arno and Dumitrescu,
    Roman and Koldewey, Christian}, year={2023} }'
  chicago: 'Grigoryan, Khoren, Timm Fichtler, Nick Schreiner, Martin Rabe, Melina
    Panzner, Arno Kühn, Roman Dumitrescu, and Christian Koldewey. “Data-Driven Product
    Management: A Practitioner-Driven Research Agenda.” In <i>Procedia CIRP 33</i>,
    2023.'
  ieee: 'K. Grigoryan <i>et al.</i>, “Data-Driven Product Management: A Practitioner-Driven
    Research Agenda,” presented at the 33rd CIRP Design Conference, Sydney, 2023.'
  mla: 'Grigoryan, Khoren, et al. “Data-Driven Product Management: A Practitioner-Driven
    Research Agenda.” <i>Procedia CIRP 33</i>, 2023.'
  short: 'K. Grigoryan, T. Fichtler, N. Schreiner, M. Rabe, M. Panzner, A. Kühn, R.
    Dumitrescu, C. Koldewey, in: Procedia CIRP 33, 2023.'
conference:
  location: Sydney
  name: 33rd CIRP Design Conference
date_created: 2023-06-27T13:46:45Z
date_updated: 2023-06-27T13:57:42Z
department:
- _id: '563'
- _id: '241'
keyword:
- Product Management
- Data Analytics
- Data-Driven Design
- Product-related data
- Lifecycle Data
- Tool-support
language:
- iso: eng
publication: Procedia CIRP 33
status: public
title: 'Data-Driven Product Management: A Practitioner-Driven Research Agenda'
type: conference
user_id: '66731'
year: '2023'
...
---
_id: '17156'
abstract:
- lang: eng
  text: Business Process Management is a boundary-spanning discipline that aligns
    operational capabilities and technology to design and manage business processes.
    The Digital Transformation has enabled human actors, information systems, and
    smart products to interact with each other via multiple digital channels. The
    emergence of this hyper-connected world greatly leverages the prospects of business
    processes – but also boosts their complexity to a new level. We need to discuss
    how the BPM discipline can find new ways for identifying, analyzing, designing,
    implementing, executing, and monitoring business processes. In this research note,
    selected transformative trends are explored and their impact on current theories
    and IT artifacts in the BPM discipline is discussed to stimulate transformative
    thinking and prospective research in this field.
article_type: original
author:
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
- first_name: Joos C. A. M.
  full_name: Buijs, Joos C. A. M.
  last_name: Buijs
- first_name: Jörg
  full_name: Becker, Jörg
  last_name: Becker
- first_name: Claudio
  full_name: Di Ciccio, Claudio
  last_name: Di Ciccio
- first_name: Wil M. P.
  full_name: van der Aalst, Wil M. P.
  last_name: van der Aalst
- first_name: Christian
  full_name: Bartelheimer, Christian
  id: '49160'
  last_name: Bartelheimer
- first_name: Jan
  full_name: vom Brocke, Jan
  last_name: vom Brocke
- first_name: Marco
  full_name: Comuzzi, Marco
  last_name: Comuzzi
- first_name: Karsten
  full_name: Kraume, Karsten
  last_name: Kraume
- first_name: Henrik
  full_name: Leopold, Henrik
  last_name: Leopold
- first_name: Martin
  full_name: Matzner, Martin
  last_name: Matzner
- first_name: Jan
  full_name: Mendling, Jan
  last_name: Mendling
- first_name: Nadine
  full_name: Ogonek, Nadine
  last_name: Ogonek
- first_name: Till
  full_name: Post, Till
  last_name: Post
- first_name: Manuel
  full_name: Resinas, Manuel
  last_name: Resinas
- first_name: Kate
  full_name: Revoredo, Kate
  last_name: Revoredo
- first_name: Adela
  full_name: del-Río-Ortega, Adela
  last_name: del-Río-Ortega
- first_name: Marcello
  full_name: La Rosa, Marcello
  last_name: La Rosa
- first_name: Flávia Maria
  full_name: Santoro, Flávia Maria
  last_name: Santoro
- first_name: Andreas
  full_name: Solti, Andreas
  last_name: Solti
- first_name: Minseok
  full_name: Song, Minseok
  last_name: Song
- first_name: Armin
  full_name: Stein, Armin
  last_name: Stein
- first_name: Matthias
  full_name: Stierle, Matthias
  last_name: Stierle
- first_name: Verena
  full_name: Wolf, Verena
  id: '23633'
  last_name: Wolf
citation:
  ama: Beverungen D, Buijs JCAM, Becker J, et al. Seven Paradoxes of Business Process
    Management in a Hyper-Connected World. <i>Business &#38; Information Systems Engineering</i>.
    2020;63:145-156. doi:<a href="https://doi.org/10.1007/s12599-020-00646-z">10.1007/s12599-020-00646-z</a>
  apa: Beverungen, D., Buijs, J. C. A. M., Becker, J., Di Ciccio, C., van der Aalst,
    W. M. P., Bartelheimer, C., vom Brocke, J., Comuzzi, M., Kraume, K., Leopold,
    H., Matzner, M., Mendling, J., Ogonek, N., Post, T., Resinas, M., Revoredo, K.,
    del-Río-Ortega, A., La Rosa, M., Santoro, F. M., … Wolf, V. (2020). Seven Paradoxes
    of Business Process Management in a Hyper-Connected World. <i>Business &#38; Information
    Systems Engineering</i>, <i>63</i>, 145–156. <a href="https://doi.org/10.1007/s12599-020-00646-z">https://doi.org/10.1007/s12599-020-00646-z</a>
  bibtex: '@article{Beverungen_Buijs_Becker_Di Ciccio_van der Aalst_Bartelheimer_vom
    Brocke_Comuzzi_Kraume_Leopold_et al._2020, title={Seven Paradoxes of Business
    Process Management in a Hyper-Connected World}, volume={63}, DOI={<a href="https://doi.org/10.1007/s12599-020-00646-z">10.1007/s12599-020-00646-z</a>},
    journal={Business &#38; Information Systems Engineering}, publisher={SpringerNature},
    author={Beverungen, Daniel and Buijs, Joos C. A. M. and Becker, Jörg and Di Ciccio,
    Claudio and van der Aalst, Wil M. P. and Bartelheimer, Christian and vom Brocke,
    Jan and Comuzzi, Marco and Kraume, Karsten and Leopold, Henrik and et al.}, year={2020},
    pages={145–156} }'
  chicago: 'Beverungen, Daniel, Joos C. A. M. Buijs, Jörg Becker, Claudio Di Ciccio,
    Wil M. P. van der Aalst, Christian Bartelheimer, Jan vom Brocke, et al. “Seven
    Paradoxes of Business Process Management in a Hyper-Connected World.” <i>Business
    &#38; Information Systems Engineering</i> 63 (2020): 145–56. <a href="https://doi.org/10.1007/s12599-020-00646-z">https://doi.org/10.1007/s12599-020-00646-z</a>.'
  ieee: 'D. Beverungen <i>et al.</i>, “Seven Paradoxes of Business Process Management
    in a Hyper-Connected World,” <i>Business &#38; Information Systems Engineering</i>,
    vol. 63, pp. 145–156, 2020, doi: <a href="https://doi.org/10.1007/s12599-020-00646-z">10.1007/s12599-020-00646-z</a>.'
  mla: Beverungen, Daniel, et al. “Seven Paradoxes of Business Process Management
    in a Hyper-Connected World.” <i>Business &#38; Information Systems Engineering</i>,
    vol. 63, SpringerNature, 2020, pp. 145–56, doi:<a href="https://doi.org/10.1007/s12599-020-00646-z">10.1007/s12599-020-00646-z</a>.
  short: D. Beverungen, J.C.A.M. Buijs, J. Becker, C. Di Ciccio, W.M.P. van der Aalst,
    C. Bartelheimer, J. vom Brocke, M. Comuzzi, K. Kraume, H. Leopold, M. Matzner,
    J. Mendling, N. Ogonek, T. Post, M. Resinas, K. Revoredo, A. del-Río-Ortega, M.
    La Rosa, F.M. Santoro, A. Solti, M. Song, A. Stein, M. Stierle, V. Wolf, Business
    &#38; Information Systems Engineering 63 (2020) 145–156.
date_created: 2020-06-24T10:40:45Z
date_updated: 2024-04-18T12:50:57Z
ddc:
- '380'
department:
- _id: '526'
doi: 10.1007/s12599-020-00646-z
file:
- access_level: closed
  content_type: application/pdf
  creator: dabe
  date_created: 2024-04-18T12:49:25Z
  date_updated: 2024-04-18T12:49:25Z
  file_id: '53574'
  file_name: Business_Process_Management_in_a_Hyperconnected_World.pdf
  file_size: 360869
  relation: main_file
  success: 1
file_date_updated: 2024-04-18T12:49:25Z
has_accepted_license: '1'
intvolume: '        63'
keyword:
- Business process management (BPM)
- Social computing
- Smart devices
- Big data analytics
- Real-time computing
- BPM life-cycle
language:
- iso: eng
page: 145-156
project:
- _id: '1070'
  call_identifier: MSCA-RISE-2014
  grant_number: '645751'
  name: 'RISE_BPM: Propelling Business Process Management by Research and Innovation
    Staff Exchange'
publication: Business & Information Systems Engineering
publication_identifier:
  issn:
  - 2363-7005
  - 1867-0202
publication_status: published
publisher: SpringerNature
quality_controlled: '1'
status: public
title: Seven Paradoxes of Business Process Management in a Hyper-Connected World
type: journal_article
user_id: '59677'
volume: 63
year: '2020'
...
