---
_id: '35741'
abstract:
- lang: eng
text: AbstractBusiness process management (BPM)
drives corporate success through effective and efficient processes. In recent
decades, knowledge has been accumulated regarding the identification, discovery,
analysis, design, implementation, and monitoring of business processes. This includes
methods and tools for tackling various kinds of process change such as continuous
process improvement, process reengineering, process innovation, and process drift.
However, exogenous shocks, which lead to unintentional and radical process change,
have been neglected in BPM research although they severely affect an organization’s
context, strategy, and business processes. This research note conceptualizes the
interplay of exogenous shocks and BPM in terms of the effects that such shocks
can have on organizations’ overall process performance over time. On this foundation,
related challenges and opportunities for BPM via several rounds of idea generation
and consolidation within a diverse team of BPM scholars are identified. The paper
discusses findings in light of extant literature from BPM and related disciplines,
as well as present avenues for future (BPM) research to invigorate the academic
discourse on the topic.
alternative_title:
- A Scholars’ Perspective on Challenges and Opportunities
author:
- first_name: Maximilian
full_name: Röglinger, Maximilian
last_name: Röglinger
- first_name: Ralf
full_name: Plattfaut, Ralf
last_name: Plattfaut
- first_name: Vincent
full_name: Borghoff, Vincent
last_name: Borghoff
- first_name: Georgi
full_name: Kerpedzhiev, Georgi
last_name: Kerpedzhiev
- first_name: Jörg
full_name: Becker, Jörg
last_name: Becker
- first_name: Daniel
full_name: Beverungen, Daniel
id: '59677'
last_name: Beverungen
- first_name: Jan
full_name: vom Brocke, Jan
last_name: vom Brocke
- first_name: Amy
full_name: Van Looy, Amy
last_name: Van Looy
- first_name: Adela
full_name: del-Río-Ortega, Adela
last_name: del-Río-Ortega
- first_name: Stefanie
full_name: Rinderle-Ma, Stefanie
last_name: Rinderle-Ma
- first_name: Michael
full_name: Rosemann, Michael
last_name: Rosemann
- first_name: Flavia Maria
full_name: Santoro, Flavia Maria
last_name: Santoro
- first_name: Peter
full_name: Trkman, Peter
last_name: Trkman
citation:
ama: Röglinger M, Plattfaut R, Borghoff V, et al. Exogenous Shocks and Business
Process Management. Business & Information Systems Engineering. 2022;64(5):669-687.
doi:10.1007/s12599-021-00740-w
apa: Röglinger, M., Plattfaut, R., Borghoff, V., Kerpedzhiev, G., Becker, J., Beverungen,
D., vom Brocke, J., Van Looy, A., del-Río-Ortega, A., Rinderle-Ma, S., Rosemann,
M., Santoro, F. M., & Trkman, P. (2022). Exogenous Shocks and Business Process
Management. Business & Information Systems Engineering, 64(5),
669–687. https://doi.org/10.1007/s12599-021-00740-w
bibtex: '@article{Röglinger_Plattfaut_Borghoff_Kerpedzhiev_Becker_Beverungen_vom
Brocke_Van Looy_del-Río-Ortega_Rinderle-Ma_et al._2022, title={Exogenous Shocks
and Business Process Management}, volume={64}, DOI={10.1007/s12599-021-00740-w},
number={5}, journal={Business & Information Systems Engineering}, publisher={Springer
Science and Business Media LLC}, author={Röglinger, Maximilian and Plattfaut,
Ralf and Borghoff, Vincent and Kerpedzhiev, Georgi and Becker, Jörg and Beverungen,
Daniel and vom Brocke, Jan and Van Looy, Amy and del-Río-Ortega, Adela and Rinderle-Ma,
Stefanie and et al.}, year={2022}, pages={669–687} }'
chicago: 'Röglinger, Maximilian, Ralf Plattfaut, Vincent Borghoff, Georgi Kerpedzhiev,
Jörg Becker, Daniel Beverungen, Jan vom Brocke, et al. “Exogenous Shocks and Business
Process Management.” Business & Information Systems Engineering 64,
no. 5 (2022): 669–87. https://doi.org/10.1007/s12599-021-00740-w.'
ieee: 'M. Röglinger et al., “Exogenous Shocks and Business Process Management,”
Business & Information Systems Engineering, vol. 64, no. 5, pp. 669–687,
2022, doi: 10.1007/s12599-021-00740-w.'
mla: Röglinger, Maximilian, et al. “Exogenous Shocks and Business Process Management.”
Business & Information Systems Engineering, vol. 64, no. 5, Springer
Science and Business Media LLC, 2022, pp. 669–87, doi:10.1007/s12599-021-00740-w.
short: M. Röglinger, R. Plattfaut, V. Borghoff, G. Kerpedzhiev, J. Becker, D. Beverungen,
J. vom Brocke, A. Van Looy, A. del-Río-Ortega, S. Rinderle-Ma, M. Rosemann, F.M.
Santoro, P. Trkman, Business & Information Systems Engineering 64 (2022) 669–687.
date_created: 2023-01-10T10:11:16Z
date_updated: 2024-04-18T09:19:01Z
ddc:
- '000'
department:
- _id: '526'
doi: 10.1007/s12599-021-00740-w
file:
- access_level: closed
content_type: application/pdf
creator: dabe
date_created: 2024-04-18T09:16:27Z
date_updated: 2024-04-18T09:16:27Z
file_id: '53566'
file_name: ExogenousShocksAndBusinessProcessManagement.pdf
file_size: 787983
relation: main_file
success: 1
file_date_updated: 2024-04-18T09:16:27Z
has_accepted_license: '1'
intvolume: ' 64'
issue: '5'
keyword:
- Information Systems
- Business process management
- Exogenous shocks
- Challenges
- Opportunities
language:
- iso: eng
page: 669-687
publication: Business & Information Systems Engineering
publication_identifier:
issn:
- 2363-7005
- 1867-0202
publication_status: published
publisher: Springer Science and Business Media LLC
quality_controlled: '1'
status: public
title: Exogenous Shocks and Business Process Management
type: journal_article
user_id: '59677'
volume: 64
year: '2022'
...