@article{53238,
author = {{Tavana, Madjid and Khalili Nasr, Arash and Mina, Hassan and Michnik, Jerzy}},
issn = {{0038-0121}},
journal = {{Socio-Economic Planning Sciences}},
keywords = {{Management Science and Operations Research, Statistics, Probability and Uncertainty, Strategy and Management, Economics and Econometrics, Geography, Planning and Development}},
publisher = {{Elsevier BV}},
title = {{{A private sustainable partner selection model for green public-private partnerships and regional economic development}}},
doi = {{10.1016/j.seps.2021.101189}},
volume = {{83}},
year = {{2022}},
}
@article{53240,
author = {{Tavana, Madjid and Azadmanesh, Abdolreza and Nasr, Arash Khalili and Mina, Hassan}},
issn = {{1368-3500}},
journal = {{Current Issues in Tourism}},
keywords = {{Tourism, Leisure and Hospitality Management, Geography, Planning and Development}},
number = {{22}},
pages = {{3709--3734}},
publisher = {{Informa UK Limited}},
title = {{{A multicriteria-optimization model for cultural heritage renovation projects and public-private partnerships in the hospitality industry}}},
doi = {{10.1080/13683500.2021.2015299}},
volume = {{25}},
year = {{2022}},
}
@article{53241,
author = {{Khalili-Damghani, Kaveh and Tavana, Madjid and Ghasemi, Peiman}},
issn = {{0254-5330}},
journal = {{Annals of Operations Research}},
keywords = {{Management Science and Operations Research, General Decision Sciences}},
number = {{1}},
pages = {{103--141}},
publisher = {{Springer Science and Business Media LLC}},
title = {{{A stochastic bi-objective simulation–optimization model for cascade disaster location-allocation-distribution problems}}},
doi = {{10.1007/s10479-021-04191-0}},
volume = {{309}},
year = {{2022}},
}
@article{53237,
author = {{Tavana, Madjid and Kian, Hadi and Nasr, Arash Khalili and Govindan, Kannan and Mina, Hassan}},
issn = {{0959-6526}},
journal = {{Journal of Cleaner Production}},
keywords = {{Industrial and Manufacturing Engineering, Strategy and Management, General Environmental Science, Renewable Energy, Sustainability and the Environment}},
publisher = {{Elsevier BV}},
title = {{{A comprehensive framework for sustainable closed-loop supply chain network design}}},
doi = {{10.1016/j.jclepro.2021.129777}},
volume = {{332}},
year = {{2022}},
}
@article{53239,
author = {{Tavana, Madjid and Ghasrikhouzani, Mohsen and Abtahi, Amir-Reza}},
issn = {{0953-7325}},
journal = {{Technology Analysis & Strategic Management}},
keywords = {{Management Science and Operations Research, Strategy and Management}},
number = {{8}},
pages = {{859--875}},
publisher = {{Informa UK Limited}},
title = {{{A technology development framework for scenario planning and futures studies using causal modeling}}},
doi = {{10.1080/09537325.2021.1931672}},
volume = {{34}},
year = {{2022}},
}
@article{53242,
author = {{Ebadi Torkayesh, Ali and Tavana, Madjid and Santos-Arteaga, Francisco J.}},
issn = {{0959-6526}},
journal = {{Journal of Cleaner Production}},
keywords = {{Industrial and Manufacturing Engineering, Strategy and Management, General Environmental Science, Renewable Energy, Sustainability and the Environment, Building and Construction}},
publisher = {{Elsevier BV}},
title = {{{A multi-distance interval-valued neutrosophic approach for social failure detection in sustainable municipal waste management}}},
doi = {{10.1016/j.jclepro.2022.130409}},
volume = {{336}},
year = {{2022}},
}
@article{35741,
abstract = {{AbstractBusiness process management (BPM) drives corporate success through effective and efficient processes. In recent decades, knowledge has been accumulated regarding the identification, discovery, analysis, design, implementation, and monitoring of business processes. This includes methods and tools for tackling various kinds of process change such as continuous process improvement, process reengineering, process innovation, and process drift. However, exogenous shocks, which lead to unintentional and radical process change, have been neglected in BPM research although they severely affect an organization’s context, strategy, and business processes. This research note conceptualizes the interplay of exogenous shocks and BPM in terms of the effects that such shocks can have on organizations’ overall process performance over time. On this foundation, related challenges and opportunities for BPM via several rounds of idea generation and consolidation within a diverse team of BPM scholars are identified. The paper discusses findings in light of extant literature from BPM and related disciplines, as well as present avenues for future (BPM) research to invigorate the academic discourse on the topic.}},
author = {{Röglinger, Maximilian and Plattfaut, Ralf and Borghoff, Vincent and Kerpedzhiev, Georgi and Becker, Jörg and Beverungen, Daniel and vom Brocke, Jan and Van Looy, Amy and del-Río-Ortega, Adela and Rinderle-Ma, Stefanie and Rosemann, Michael and Santoro, Flavia Maria and Trkman, Peter}},
issn = {{2363-7005}},
journal = {{Business & Information Systems Engineering}},
keywords = {{Information Systems, Business process management, Exogenous shocks, Challenges, Opportunities}},
number = {{5}},
pages = {{669--687}},
publisher = {{Springer Science and Business Media LLC}},
title = {{{Exogenous Shocks and Business Process Management}}},
doi = {{10.1007/s12599-021-00740-w}},
volume = {{64}},
year = {{2022}},
}
@article{37138,
abstract = {{AbstractAssuming that potential biases of Artificial Intelligence (AI)-based systems can be identified and controlled for (e.g., by providing high quality training data), employing such systems to augment human resource (HR)-decision makers in candidate selection provides an opportunity to make selection processes more objective. However, as the final hiring decision is likely to remain with humans, prevalent human biases could still cause discrimination. This work investigates the impact of an AI-based system’s candidate recommendations on humans’ hiring decisions and how this relation could be moderated by an Explainable AI (XAI) approach. We used a self-developed platform and conducted an online experiment with 194 participants. Our quantitative and qualitative findings suggest that the recommendations of an AI-based system can reduce discrimination against older and female candidates but appear to cause fewer selections of foreign-race candidates. Contrary to our expectations, the same XAI approach moderated these effects differently depending on the context.}},
author = {{Hofeditz, Lennart and Clausen, Sünje and Rieß, Alexander and Mirbabaie, Milad and Stieglitz, Stefan}},
issn = {{1019-6781}},
journal = {{Electronic Markets (ELMA)}},
keywords = {{Management of Technology and Innovation, Marketing, Computer Science Applications, Economics and Econometrics, Business and International Management}},
publisher = {{Springer Science and Business Media LLC}},
title = {{{Applying XAI to an AI-based system for candidate management to mitigate bias and discrimination in hiring}}},
doi = {{10.1007/s12525-022-00600-9}},
year = {{2022}},
}
@inproceedings{37140,
abstract = {{Social media have become not only integral parts of our private and professional lives, but also an indispensable source of data for empirical research across a variety of academic disciplines. Applying a Social Media Analytics (SMA) methodology, however, imposes heavy ethical challenges on researchers. Scholars in the Information Systems (IS) discipline must deal with a patchwork of ethical frameworks, regulations, and (missing) institutional support. To initiate a debate on how to develop a common understanding of SMA research ethics, this paper compiles a scoping review of extant literature and suggests a research agenda for IS scholarship on this matter. The review yields a total of eight fundamental principles of ethical SMA research, which provide a starting point to guiding individual researchers towards more ethical conduct. At the same time, this work unearths a multitude of intricate dilemmas that are currently unresolved. The findings of this review will encourage IS scholarship to find its own voice in the debate about social media research ethics.}},
author = {{Marx, Julian and Mirbabaie, Milad}},
booktitle = {{Australasian Journal of Information Systems}},
issn = {{1449-8618}},
keywords = {{Information Systems and Management, Human-Computer Interaction, Business, Management and Accounting (miscellaneous), Information Systems}},
publisher = {{Australian Journal of Information Systems}},
title = {{{The Investigator’s Dilemma - A Review of Social Media Analytics Research Ethics in Information Systems}}},
doi = {{10.3127/ajis.v26i0.3287}},
volume = {{26}},
year = {{2022}},
}
@article{37153,
abstract = {{Green IS (GIS) research addresses environmental challenges brought on by climate change and the need to preserve the natural environment. Within this scope, design-oriented research, most notably within the Design Science Research (DSR) community, aims to provide solutions to these environmental challenges in the form of novel artifacts. The resulting IS solutions are valuable instruments for reducing emissions, increasing energy efficiency, and mitigating waste. Over the past 14 years, the IS research community was called upon multiple times to focus on designing solutions suitable for facilitating sustainability. However, it is unclear how these calls for action resonated within the design-oriented research community. Against this background, we analyzed the landscape of design-oriented GIS research by looking at 60 different GIS studies that have designed and evaluated an artifact. By analyzing these publications, we were able to make six observations. Based on these observations, we discuss how design-oriented GIS research can evolve to live up to the expectations of creating an immediate positive environmental impact.}},
author = {{Brendel, Alfred Benedikt and Chasin, Friedrich and Mirbabaie, Milad and Riehle, Dennis M. and Harnischmacher, Christine}},
issn = {{2071-1050}},
journal = {{Sustainability}},
keywords = {{Management, Monitoring, Policy and Law, Renewable Energy, Sustainability and the Environment, Geography, Planning and Development}},
number = {{8}},
publisher = {{MDPI AG}},
title = {{{Review of Design-Oriented Green Information Systems Research}}},
doi = {{10.3390/su14084650}},
volume = {{14}},
year = {{2022}},
}
@article{32174,
abstract = {{AbstractIncreasing system complexity can be controlled by using systems engineering processes. INCOSE defines processes with inputs and outputs (artifacts) for this purpose. Specific SE roles are used to organize the tasks of the processes within the company. In this work, the responsibilities for artifacts are evaluated by means of the RACI scheme and examined by a cluster analysis and discussed for a SE transformation project with a German automotive OEM. As a result of the study, the optimal composition for systems engineering teams is identified and the systems engineering roles are prioritized.}},
author = {{Gräßler, Iris and Thiele, Henrik and Grewe, Benedikt and Hieb, Michael}},
issn = {{2732-527X}},
journal = {{Proceedings of the Design Society}},
keywords = {{systems engineering (SE), project management, model-based systems engineering (MBSE)}},
location = {{Dubrovnik}},
pages = {{1875--1884}},
publisher = {{Cambridge University Press (CUP)}},
title = {{{Responsibility Assignment in Systems Engineering}}},
doi = {{10.1017/pds.2022.190}},
volume = {{2}},
year = {{2022}},
}
@article{41317,
abstract = {{ Service frontline encounters between customers and service providers have been subject to fundamental changes in recent years. As two major change agents, technology infusion and data privacy regulations are inextricably linked and constitute a critical ethical and societal issue. Specifically, service frontlines—as represented by human or technological agents, or some hybrid form—rely on customer data for service provision, which subjects them to privacy regulations governing the collection, submission, access, and use of any customer data thus captured. However, scant research outlines the significant implications of evolving data privacy regulations for service frontline encounters. To advance knowledge in this domain, this research distills six key dimensions of global data privacy regulations (fairness, data limits, transparency, control, consent, and recourse). Employing an intelligences theoretical lens, the authors theorize how these dimensions might become differentially manifest across three service frontline interface types (human-based, technology-based, and hybrid). Carefully intersecting the need for varying intelligences across data privacy regulatory dimensions with the abilities of service frontline interfaces to harness each intelligence type, this study offers a novel conceptual framework that advances research and practice. Theoretical, managerial, and policy implications unfold from the proposed framework, which also can inform a future research agenda. }},
author = {{Steinhoff, Lena and Martin, Kelly D.}},
issn = {{1094-6705}},
journal = {{Journal of Service Research}},
keywords = {{Organizational Behavior and Human Resource Management, Sociology and Political Science, Information Systems}},
publisher = {{SAGE Publications}},
title = {{{Putting Data Privacy Regulation into Action: The Differential Capabilities of Service Frontline Interfaces}}},
doi = {{10.1177/10946705221141925}},
year = {{2022}},
}
@article{41316,
abstract = {{ Relationship marketing managers around the world actively try to stimulate customer engagement because of its performance-enhancing effects. Research insights into how to engage customers, such that they voluntarily contribute their resources to support companies’ marketing efforts, almost exclusively pertain to individual, domestic markets. However, the prerequisites of customer engagement strategies naturally differ across country-specific market environments. Therefore, the authors develop a conceptual, comprehensive battery of cultural, institutional, societal, and economic country-level contingency factors (CISE indicators) as well as between-country psychic distances on those indicators. A set of 11 high-level research propositions aims to enhance marketing researchers’ and managers’ understanding of the contingencies of international customer engagement strategy effectiveness and customer engagement's performance ramifications. The analysis reflects the richness and complexity of potential contingency effects across the four CISE categories and encourages empirical research on their separate and joint effects. }},
author = {{Steinhoff, Lena and Liu, Juanyi (Sunny) and Li, Xiaoling and Palmatier, Robert W.}},
issn = {{1069-031X}},
journal = {{Journal of International Marketing}},
keywords = {{Marketing, Business and International Management}},
number = {{1}},
pages = {{1--31}},
publisher = {{SAGE Publications}},
title = {{{Customer Engagement in International Markets}}},
doi = {{10.1177/1069031x221099211}},
volume = {{31}},
year = {{2022}},
}
@article{34244,
author = {{Kappe, Fabian and Zirngibl, Christoph and Schleich, Benjamin and Bobbert, Mathias and Wartzack, Sandro and Meschut, Gerson}},
issn = {{1526-6125}},
journal = {{Journal of Manufacturing Processes}},
keywords = {{Industrial and Manufacturing Engineering, Management Science and Operations Research, Strategy and Management}},
pages = {{1438--1448}},
publisher = {{Elsevier BV}},
title = {{{Determining the influence of different process parameters on the versatile self-piercing riveting process using numerical methods}}},
doi = {{10.1016/j.jmapro.2022.11.019}},
volume = {{84}},
year = {{2022}},
}
@article{42951,
abstract = {{PurposeInformation and communication technologies (ICT) has an increasing impact on schools. School leaders play a key role in this context as drivers of innovation including those related to ICT. Against this background, the study presented in this article focuses on school leadership and management activities with ICT and related challenges. It sought to analyze how frequently German school principals use ICT compared to principals in other countries, what distinct clusters of German principals could be identified in terms of ICT usage and how principals viewed ICT in schools and related challenges.Design/methodology/approachA mixed-methods approach was chosen, using quantitative data from both the international comparative large-scale assessment study ICILS 2018 and the explorative qualitative data from Germany. For the international comparison, the school principal data sets of the 12 international participants of the International Computer and Information Literacy Study (ICILS) 2018 were taken into account: Chile, Denmark, Finland, France, Germany, Italy, Kazakhstan, Republic of Korea, Luxembourg, Portugal, Uruguay and the United States. To look beyond averaged frequencies, a latent class analysis (LCA) was conducted to identify possible clusters of school leaders with distinct usage patterns of ICT for leadership and management activities.FindingsThe results indicate that, in general, German principals use ICT for leadership and management activities on a similar level as their international colleagues. However, they seem to communicate with education authorities significantly more often than their international colleagues, whereas representative activities (presentations, home page) are rather infrequent. The qualitative data point to significant barriers to fully harnessing the potential of using ICT for leadership, management and school improvement such as lack of competencies and lack of adequate support.Originality/valueTo the best of the authors’ knowledge, this is the first study that focuses on school leadership and management activities using ICT with such a data set. The results provide insights into how German principals use ICT to lead and manage their schools compared to their international counterparts. The qualitative data offers additional insights into possible reasons hindering a more effective use of ICT.}},
author = {{Tulowitzki, Pierre and Gerick, Julia and Eickelmann, Birgit}},
issn = {{0951-354X}},
journal = {{International Journal of Educational Management}},
keywords = {{Organizational Behavior and Human Resource Management, Education, Organizational Behavior and Human Resource Management, Education}},
number = {{2}},
pages = {{133--151}},
publisher = {{Emerald}},
title = {{{The role of ICT for school leadership and management activities: an international comparison}}},
doi = {{10.1108/ijem-06-2021-0251}},
volume = {{36}},
year = {{2022}},
}
@article{46634,
author = {{Alavi, Sascha and Böhm, Eva and Habel, Johannes and Wieseke, Jan and Schmitz, Christian and Brüggemann, Felix}},
issn = {{0737-6782}},
journal = {{Journal of Product Innovation Management}},
keywords = {{Management of Technology and Innovation, Strategy and Management}},
number = {{3}},
pages = {{445--463}},
publisher = {{Wiley}},
title = {{{The ambivalent role of monetary sales incentives in service innovation selling}}},
doi = {{10.1111/jpim.12600}},
volume = {{39}},
year = {{2022}},
}
@article{39362,
abstract = {{AbstractThis article presents an overview of characteristics of Citizen Social Science (CSS) in Germany. CSS is defined as scientific research in the humanities and social sciences, carried out in cooperation between professional and non-professional researchers. The study draws on an online survey and semi-structured interviews with project coordinators and co-researchers. It finds that participatory research activities in the humanities and social sciences are very diverse in their disciplinary traditions and organisational settings. Key features of CSS activities initiated inside as well as outside academic institutions are analysed to understand patterns of participation and cooperation. The results show that CSS activities are frequently realised in heterogeneous consortia of academic and non-academic partners. These consortia influence interactions between professional and non-professional researchers. To investigate these observations further, the article extends the analytical gaze from participation of individual volunteers to various forms of cooperation in consortia. This shift in attention brings to sight additional actors and activities that are usually not, or only marginally, considered in discussions about C(S)S. Staff of civil society organisations, municipalities, schools or cross-sectoral initiatives as well as university students are involved in making CSS work. In addition to research tasks, CSS rests on science communication, project management and intermediation activities. This extended perspective captures more diverse constellations of knowledge production in participatory research in the social sciences and humanities than the common focus on participation. In this way, the article aims to lay the groundwork for understanding the functioning of CSS beyond aspects described by the concept of invited and uninvited participation. It shows that CSS activities are not limited to capacitating lay people for participation in science. A more adequate description is that such projects are concerned with facilitating cooperation with co-researchers and other partners in consortia inside and outside of academia. On this basis, the article introduces the notion of cooperation capacity as a heuristic device to propose new prompts for research on CSS as well as for supporting CSS practice.}},
author = {{Göbel, Claudia and Mauermeister, Sylvi and Henke, Justus}},
issn = {{2662-9992}},
journal = {{Humanities and Social Sciences Communications}},
keywords = {{General Economics, Econometrics and Finance, General Psychology, General Social Sciences, General Arts and Humanities, General Business, Management and Accounting}},
number = {{1}},
publisher = {{Springer Science and Business Media LLC}},
title = {{{Citizen Social Science in Germany—cooperation beyond invited and uninvited participation}}},
doi = {{10.1057/s41599-022-01198-1}},
volume = {{9}},
year = {{2022}},
}
@inproceedings{33997,
abstract = {{Digital platforms have already led to disruptions in multiple B2C markets and are becoming increasingly dominant in B2B markets. As a result, more and more companies are trying to participate in the platform economy. However, the successful development and operation of a digital platform is associated with significant challenges, which leads to 85% of all platforms failing. A core challenge is the dynamic nature of the platform economy, with varying strategic objectives at different stages in the platform lifecycle. Platform operators must continuously monitor platform progress and adjust their strategy.
Utilizing action research in the real-world platform project AI Marketplace, we developed a lifecycle-oriented performance management approach for digital platforms in B2B markets. It enables platform operators to reflect on their position in the platform lifecycle, derive relevant strategic objectives, and monitor them with suitable key performance indicators. Hence, allowing them to secure the long-term success of their platform business.}},
author = {{Özcan, Leon and Kirchberg, Lisa Irene and Koldewey, Christian and Dumitrescu, Roman}},
booktitle = {{The Role of Innovation: Past, Present, Future}},
editor = {{Bitran, Iain and Bitetti, Leandro and Conn, Steffen and Fishburn, Jessica and Huizingh, Eelko and Torkkeli, Marko and Yang, Jialei}},
keywords = {{Digital Platform, Two-Sided Market, Multi-Sided Market, Platform Lifecycle, Platform Monitoring, Performance Management}},
location = {{Athens}},
title = {{{Performance Management Approach for Digital Platforms in B2B Markets}}},
year = {{2022}},
}
@article{30735,
abstract = {{While the Information Systems (IS) discipline has researched digital platforms extensively, the body of knowledge appertaining to platforms still appears fragmented and lacking conceptual consistency. Based on automated text mining and unsupervised machine learning, we collect, analyze, and interpret the IS discipline’s comprehensive research on platforms—comprising 11,049 papers spanning 44 years of research activity. From a cluster analysis concerning platform concepts’ semantically most similar words, we identify six research streams on platforms, each with their own platform terms. Based on interpreting the identified concepts vis-à-vis the extant research and considering a temporal perspective on the concepts’ application, we present a lexicon of platform concepts, to guide further research on platforms in the IS discipline. Researchers and managers can build on our results to position their work appropriately, applying a specific theoretical perspective on platforms in isolation or combining multiple perspectives to study platform phenomena at a more abstract level.}},
author = {{Bartelheimer, Christian and zur Heiden, Philipp and Lüttenberg, Hedda and Beverungen, Daniel}},
issn = {{1019-6781}},
journal = {{Electronic Markets}},
keywords = {{Management of Technology and Innovation, Marketing, Computer Science Applications, Economics and Econometrics, Business and International Management}},
publisher = {{Springer Science and Business Media LLC}},
title = {{{Systematizing the lexicon of platforms in information systems: a data-driven study}}},
doi = {{10.1007/s12525-022-00530-6}},
year = {{2022}},
}
@article{37020,
author = {{Fraser, Alec and Knoll, Lisa and Hevenstone, Debra}},
issn = {{1096-7494}},
journal = {{International Public Management Journal}},
keywords = {{Public Administration, Business and International Management}},
number = {{3}},
pages = {{339–356}},
publisher = {{Informa UK Limited}},
title = {{{Contested Social Impact Bonds: welfare conventions, conflicts and compromises in five European Active-Labor Market Programs}}},
doi = {{10.1080/10967494.2022.2089792}},
volume = {{26}},
year = {{2022}},
}