---
_id: '4338'
abstract:
- lang: eng
  text: 'Physician review websites are known around the world. Patients review the
    subjectively experienced quality of medical services supplied to them and publish
    an overall rating on the Internet, where quantitative grades and qualitative texts
    come together. On the one hand, these new possibilities reduce the imbalance of
    power between health care providers and patients, but on the other hand, they
    can also damage the usually very intimate relationship between health care providers
    and patients. Review websites must meet these requirements with a high level of
    responsibility and service quality. In this paper, we look at the situation in
    Lithuania: Especially, we are interested in the available possibilities of evaluation
    and interaction, and the quality of a particular review website measured against
    the available data. We thereby identify quality weaknesses and lay the foundation
    for future research.'
author:
- first_name: Frederik Simon
  full_name: Bäumer, Frederik Simon
  id: '38837'
  last_name: Bäumer
- first_name: Joschka
  full_name: Kersting, Joschka
  id: '58701'
  last_name: Kersting
- first_name: Vytautas
  full_name: Kuršelis, Vytautas
  last_name: Kuršelis
- first_name: Michaela
  full_name: Geierhos, Michaela
  id: '42496'
  last_name: Geierhos
  orcid: 0000-0002-8180-5606
citation:
  ama: 'Bäumer FS, Kersting J, Kuršelis V, Geierhos M. Rate Your Physician: Findings
    from a Lithuanian Physician Rating Website. In: Damaševičius R, Vasiljevienė G,
    eds. <i>Communications in Computer and Information Science</i>. Vol 920. Communications
    in Computer and Information Science. Cham, Switzerland: Springer; 2018:43-58.
    doi:<a href="https://doi.org/10.1007/978-3-319-99972-2_4">10.1007/978-3-319-99972-2_4</a>'
  apa: 'Bäumer, F. S., Kersting, J., Kuršelis, V., &#38; Geierhos, M. (2018). Rate
    Your Physician: Findings from a Lithuanian Physician Rating Website. In R. Damaševičius
    &#38; G. Vasiljevienė (Eds.), <i>Communications in Computer and Information Science</i>
    (Vol. 920, pp. 43–58). Cham, Switzerland: Springer. <a href="https://doi.org/10.1007/978-3-319-99972-2_4">https://doi.org/10.1007/978-3-319-99972-2_4</a>'
  bibtex: '@inbook{Bäumer_Kersting_Kuršelis_Geierhos_2018, place={Cham, Switzerland},
    series={Communications in Computer and Information Science}, title={Rate Your
    Physician: Findings from a Lithuanian Physician Rating Website}, volume={920},
    DOI={<a href="https://doi.org/10.1007/978-3-319-99972-2_4">10.1007/978-3-319-99972-2_4</a>},
    booktitle={Communications in Computer and Information Science}, publisher={Springer},
    author={Bäumer, Frederik Simon and Kersting, Joschka and Kuršelis, Vytautas and
    Geierhos, Michaela}, editor={Damaševičius, Robertas and Vasiljevienė, GiedrėEditors},
    year={2018}, pages={43–58}, collection={Communications in Computer and Information
    Science} }'
  chicago: 'Bäumer, Frederik Simon, Joschka Kersting, Vytautas Kuršelis, and Michaela
    Geierhos. “Rate Your Physician: Findings from a Lithuanian Physician Rating Website.”
    In <i>Communications in Computer and Information Science</i>, edited by Robertas
    Damaševičius and Giedrė Vasiljevienė, 920:43–58. Communications in Computer and
    Information Science. Cham, Switzerland: Springer, 2018. <a href="https://doi.org/10.1007/978-3-319-99972-2_4">https://doi.org/10.1007/978-3-319-99972-2_4</a>.'
  ieee: 'F. S. Bäumer, J. Kersting, V. Kuršelis, and M. Geierhos, “Rate Your Physician:
    Findings from a Lithuanian Physician Rating Website,” in <i>Communications in
    Computer and Information Science</i>, vol. 920, R. Damaševičius and G. Vasiljevienė,
    Eds. Cham, Switzerland: Springer, 2018, pp. 43–58.'
  mla: 'Bäumer, Frederik Simon, et al. “Rate Your Physician: Findings from a Lithuanian
    Physician Rating Website.” <i>Communications in Computer and Information Science</i>,
    edited by Robertas Damaševičius and Giedrė Vasiljevienė, vol. 920, Springer, 2018,
    pp. 43–58, doi:<a href="https://doi.org/10.1007/978-3-319-99972-2_4">10.1007/978-3-319-99972-2_4</a>.'
  short: 'F.S. Bäumer, J. Kersting, V. Kuršelis, M. Geierhos, in: R. Damaševičius,
    G. Vasiljevienė (Eds.), Communications in Computer and Information Science, Springer,
    Cham, Switzerland, 2018, pp. 43–58.'
conference:
  end_date: 2018-10-06
  location: Vilnius, Lithuania
  name: 24th International Conference on Information and Software Technologies (ICIST
    2018)
  start_date: 2018-10-04
date_created: 2018-09-01T08:39:28Z
date_updated: 2022-01-06T07:00:56Z
ddc:
- '000'
department:
- _id: '36'
- _id: '1'
- _id: '579'
doi: 10.1007/978-3-319-99972-2_4
editor:
- first_name: Robertas
  full_name: Damaševičius, Robertas
  last_name: Damaševičius
- first_name: Giedrė
  full_name: Vasiljevienė, Giedrė
  last_name: Vasiljevienė
file:
- access_level: closed
  content_type: application/pdf
  creator: jkers
  date_created: 2020-09-18T09:22:34Z
  date_updated: 2020-09-18T09:22:34Z
  file_id: '19571'
  file_name: Bäumer et al. (2018), Baeumer2018b.pdf
  file_size: 1835681
  relation: main_file
  success: 1
file_date_updated: 2020-09-18T09:22:34Z
has_accepted_license: '1'
intvolume: '       920'
keyword:
- Lithuanian physician review websites
- Medical service ratings
language:
- iso: eng
page: 43-58
place: Cham, Switzerland
publication: Communications in Computer and Information Science
publication_identifier:
  isbn:
  - '9783319999715'
  - '9783319999722'
  issn:
  - 1865-0929
  - 1865-0937
publication_status: published
publisher: Springer
quality_controlled: '1'
series_title: Communications in Computer and Information Science
status: public
title: 'Rate Your Physician: Findings from a Lithuanian Physician Rating Website'
type: book_chapter
user_id: '58701'
volume: 920
year: '2018'
...