--- _id: '4338' abstract: - lang: eng text: 'Physician review websites are known around the world. Patients review the subjectively experienced quality of medical services supplied to them and publish an overall rating on the Internet, where quantitative grades and qualitative texts come together. On the one hand, these new possibilities reduce the imbalance of power between health care providers and patients, but on the other hand, they can also damage the usually very intimate relationship between health care providers and patients. Review websites must meet these requirements with a high level of responsibility and service quality. In this paper, we look at the situation in Lithuania: Especially, we are interested in the available possibilities of evaluation and interaction, and the quality of a particular review website measured against the available data. We thereby identify quality weaknesses and lay the foundation for future research.' author: - first_name: Frederik Simon full_name: Bäumer, Frederik Simon id: '38837' last_name: Bäumer - first_name: Joschka full_name: Kersting, Joschka id: '58701' last_name: Kersting - first_name: Vytautas full_name: Kuršelis, Vytautas last_name: Kuršelis - first_name: Michaela full_name: Geierhos, Michaela id: '42496' last_name: Geierhos orcid: 0000-0002-8180-5606 citation: ama: 'Bäumer FS, Kersting J, Kuršelis V, Geierhos M. Rate Your Physician: Findings from a Lithuanian Physician Rating Website. In: Damaševičius R, Vasiljevienė G, eds. Communications in Computer and Information Science. Vol 920. Communications in Computer and Information Science. Cham, Switzerland: Springer; 2018:43-58. doi:10.1007/978-3-319-99972-2_4' apa: 'Bäumer, F. S., Kersting, J., Kuršelis, V., & Geierhos, M. (2018). Rate Your Physician: Findings from a Lithuanian Physician Rating Website. In R. Damaševičius & G. Vasiljevienė (Eds.), Communications in Computer and Information Science (Vol. 920, pp. 43–58). Cham, Switzerland: Springer. https://doi.org/10.1007/978-3-319-99972-2_4' bibtex: '@inbook{Bäumer_Kersting_Kuršelis_Geierhos_2018, place={Cham, Switzerland}, series={Communications in Computer and Information Science}, title={Rate Your Physician: Findings from a Lithuanian Physician Rating Website}, volume={920}, DOI={10.1007/978-3-319-99972-2_4}, booktitle={Communications in Computer and Information Science}, publisher={Springer}, author={Bäumer, Frederik Simon and Kersting, Joschka and Kuršelis, Vytautas and Geierhos, Michaela}, editor={Damaševičius, Robertas and Vasiljevienė, GiedrėEditors}, year={2018}, pages={43–58}, collection={Communications in Computer and Information Science} }' chicago: 'Bäumer, Frederik Simon, Joschka Kersting, Vytautas Kuršelis, and Michaela Geierhos. “Rate Your Physician: Findings from a Lithuanian Physician Rating Website.” In Communications in Computer and Information Science, edited by Robertas Damaševičius and Giedrė Vasiljevienė, 920:43–58. Communications in Computer and Information Science. Cham, Switzerland: Springer, 2018. https://doi.org/10.1007/978-3-319-99972-2_4.' ieee: 'F. S. Bäumer, J. Kersting, V. Kuršelis, and M. Geierhos, “Rate Your Physician: Findings from a Lithuanian Physician Rating Website,” in Communications in Computer and Information Science, vol. 920, R. Damaševičius and G. Vasiljevienė, Eds. Cham, Switzerland: Springer, 2018, pp. 43–58.' mla: 'Bäumer, Frederik Simon, et al. “Rate Your Physician: Findings from a Lithuanian Physician Rating Website.” Communications in Computer and Information Science, edited by Robertas Damaševičius and Giedrė Vasiljevienė, vol. 920, Springer, 2018, pp. 43–58, doi:10.1007/978-3-319-99972-2_4.' short: 'F.S. Bäumer, J. Kersting, V. Kuršelis, M. Geierhos, in: R. Damaševičius, G. Vasiljevienė (Eds.), Communications in Computer and Information Science, Springer, Cham, Switzerland, 2018, pp. 43–58.' conference: end_date: 2018-10-06 location: Vilnius, Lithuania name: 24th International Conference on Information and Software Technologies (ICIST 2018) start_date: 2018-10-04 date_created: 2018-09-01T08:39:28Z date_updated: 2022-01-06T07:00:56Z ddc: - '000' department: - _id: '36' - _id: '1' - _id: '579' doi: 10.1007/978-3-319-99972-2_4 editor: - first_name: Robertas full_name: Damaševičius, Robertas last_name: Damaševičius - first_name: Giedrė full_name: Vasiljevienė, Giedrė last_name: Vasiljevienė file: - access_level: closed content_type: application/pdf creator: jkers date_created: 2020-09-18T09:22:34Z date_updated: 2020-09-18T09:22:34Z file_id: '19571' file_name: Bäumer et al. (2018), Baeumer2018b.pdf file_size: 1835681 relation: main_file success: 1 file_date_updated: 2020-09-18T09:22:34Z has_accepted_license: '1' intvolume: ' 920' keyword: - Lithuanian physician review websites - Medical service ratings language: - iso: eng page: 43-58 place: Cham, Switzerland publication: Communications in Computer and Information Science publication_identifier: isbn: - '9783319999715' - '9783319999722' issn: - 1865-0929 - 1865-0937 publication_status: published publisher: Springer quality_controlled: '1' series_title: Communications in Computer and Information Science status: public title: 'Rate Your Physician: Findings from a Lithuanian Physician Rating Website' type: book_chapter user_id: '58701' volume: 920 year: '2018' ...