---
_id: '49157'
abstract:
- lang: eng
  text: <jats:p> Service frontline encounters between customers and service providers
    have been subject to fundamental changes in recent years. As two major change
    agents, technology infusion and data privacy regulations are inextricably linked
    and constitute a critical ethical and societal issue. Specifically, service frontlines—as
    represented by human or technological agents, or some hybrid form—rely on customer
    data for service provision, which subjects them to privacy regulations governing
    the collection, submission, access, and use of any customer data thus captured.
    However, scant research outlines the significant implications of evolving data
    privacy regulations for service frontline encounters. To advance knowledge in
    this domain, this research distills six key dimensions of global data privacy
    regulations (fairness, data limits, transparency, control, consent, and recourse).
    Employing an intelligences theoretical lens, the authors theorize how these dimensions
    might become differentially manifest across three service frontline interface
    types (human-based, technology-based, and hybrid). Carefully intersecting the
    need for varying intelligences across data privacy regulatory dimensions with
    the abilities of service frontline interfaces to harness each intelligence type,
    this study offers a novel conceptual framework that advances research and practice.
    Theoretical, managerial, and policy implications unfold from the proposed framework,
    which also can inform a future research agenda. </jats:p>
author:
- first_name: Lena
  full_name: Steinhoff, Lena
  id: '4336'
  last_name: Steinhoff
- first_name: Kelly D.
  full_name: Martin, Kelly D.
  last_name: Martin
citation:
  ama: 'Steinhoff L, Martin KD. Putting Data Privacy Regulation into Action: The Differential
    Capabilities of Service Frontline Interfaces. <i>Journal of Service Research</i>.
    2023;26(3):330-350. doi:<a href="https://doi.org/10.1177/10946705221141925">10.1177/10946705221141925</a>'
  apa: 'Steinhoff, L., &#38; Martin, K. D. (2023). Putting Data Privacy Regulation
    into Action: The Differential Capabilities of Service Frontline Interfaces. <i>Journal
    of Service Research</i>, <i>26</i>(3), 330–350. <a href="https://doi.org/10.1177/10946705221141925">https://doi.org/10.1177/10946705221141925</a>'
  bibtex: '@article{Steinhoff_Martin_2023, title={Putting Data Privacy Regulation
    into Action: The Differential Capabilities of Service Frontline Interfaces}, volume={26},
    DOI={<a href="https://doi.org/10.1177/10946705221141925">10.1177/10946705221141925</a>},
    number={3}, journal={Journal of Service Research}, publisher={SAGE Publications},
    author={Steinhoff, Lena and Martin, Kelly D.}, year={2023}, pages={330–350} }'
  chicago: 'Steinhoff, Lena, and Kelly D. Martin. “Putting Data Privacy Regulation
    into Action: The Differential Capabilities of Service Frontline Interfaces.” <i>Journal
    of Service Research</i> 26, no. 3 (2023): 330–50. <a href="https://doi.org/10.1177/10946705221141925">https://doi.org/10.1177/10946705221141925</a>.'
  ieee: 'L. Steinhoff and K. D. Martin, “Putting Data Privacy Regulation into Action:
    The Differential Capabilities of Service Frontline Interfaces,” <i>Journal of
    Service Research</i>, vol. 26, no. 3, pp. 330–350, 2023, doi: <a href="https://doi.org/10.1177/10946705221141925">10.1177/10946705221141925</a>.'
  mla: 'Steinhoff, Lena, and Kelly D. Martin. “Putting Data Privacy Regulation into
    Action: The Differential Capabilities of Service Frontline Interfaces.” <i>Journal
    of Service Research</i>, vol. 26, no. 3, SAGE Publications, 2023, pp. 330–50,
    doi:<a href="https://doi.org/10.1177/10946705221141925">10.1177/10946705221141925</a>.'
  short: L. Steinhoff, K.D. Martin, Journal of Service Research 26 (2023) 330–350.
date_created: 2023-11-23T13:10:02Z
date_updated: 2023-11-23T13:12:23Z
doi: 10.1177/10946705221141925
intvolume: '        26'
issue: '3'
keyword:
- Organizational Behavior and Human Resource Management
- Sociology and Political Science
- Information Systems
language:
- iso: eng
page: 330-350
publication: Journal of Service Research
publication_identifier:
  issn:
  - 1094-6705
  - 1552-7379
publication_status: published
publisher: SAGE Publications
status: public
title: 'Putting Data Privacy Regulation into Action: The Differential Capabilities
  of Service Frontline Interfaces'
type: journal_article
user_id: '4336'
volume: 26
year: '2023'
...
---
_id: '49486'
article_type: original
author:
- first_name: Bogdan
  full_name: Voicu, Bogdan
  last_name: Voicu
- first_name: Dana
  full_name: Țălnar-Naghi, Dana
  last_name: Țălnar-Naghi
- first_name: Adriana
  full_name: Neguț, Adriana
  last_name: Neguț
- first_name: Eugen
  full_name: Glăvan, Eugen
  last_name: Glăvan
- first_name: Laura
  full_name: Tufă, Laura
  last_name: Tufă
- first_name: Alexandra
  full_name: Florea, Alexandra
  id: '98958'
  last_name: Florea
  orcid: 0000-0003-0626-945X
citation:
  ama: Voicu B, Țălnar-Naghi D, Neguț A, Glăvan E, Tufă L, Florea A. Hitting the Breaks
    While Working from Home. Changes in Taking-Breaks Behaviours During Pandemic Lockdowns.
    <i>Sociológia - Slovak Sociological Review</i>. 2023;55(6):607-631. doi:<a href="https://doi.org/10.31577/sociologia.2023.55.6.22">10.31577/sociologia.2023.55.6.22</a>
  apa: Voicu, B., Țălnar-Naghi, D., Neguț, A., Glăvan, E., Tufă, L., &#38; Florea,
    A. (2023). Hitting the Breaks While Working from Home. Changes in Taking-Breaks
    Behaviours During Pandemic Lockdowns. <i>Sociológia - Slovak Sociological Review</i>,
    <i>55</i>(6), 607–631. <a href="https://doi.org/10.31577/sociologia.2023.55.6.22">https://doi.org/10.31577/sociologia.2023.55.6.22</a>
  bibtex: '@article{Voicu_Țălnar-Naghi_Neguț_Glăvan_Tufă_Florea_2023, title={Hitting
    the Breaks While Working from Home. Changes in Taking-Breaks Behaviours During
    Pandemic Lockdowns}, volume={55}, DOI={<a href="https://doi.org/10.31577/sociologia.2023.55.6.22">10.31577/sociologia.2023.55.6.22</a>},
    number={6}, journal={Sociológia - Slovak Sociological Review}, publisher={Central
    Library of the Slovak Academy of Sciences}, author={Voicu, Bogdan and Țălnar-Naghi,
    Dana and Neguț, Adriana and Glăvan, Eugen and Tufă, Laura and Florea, Alexandra},
    year={2023}, pages={607–631} }'
  chicago: 'Voicu, Bogdan, Dana Țălnar-Naghi, Adriana Neguț, Eugen Glăvan, Laura Tufă,
    and Alexandra Florea. “Hitting the Breaks While Working from Home. Changes in
    Taking-Breaks Behaviours During Pandemic Lockdowns.” <i>Sociológia - Slovak Sociological
    Review</i> 55, no. 6 (2023): 607–31. <a href="https://doi.org/10.31577/sociologia.2023.55.6.22">https://doi.org/10.31577/sociologia.2023.55.6.22</a>.'
  ieee: 'B. Voicu, D. Țălnar-Naghi, A. Neguț, E. Glăvan, L. Tufă, and A. Florea, “Hitting
    the Breaks While Working from Home. Changes in Taking-Breaks Behaviours During
    Pandemic Lockdowns,” <i>Sociológia - Slovak Sociological Review</i>, vol. 55,
    no. 6, pp. 607–631, 2023, doi: <a href="https://doi.org/10.31577/sociologia.2023.55.6.22">10.31577/sociologia.2023.55.6.22</a>.'
  mla: Voicu, Bogdan, et al. “Hitting the Breaks While Working from Home. Changes
    in Taking-Breaks Behaviours During Pandemic Lockdowns.” <i>Sociológia - Slovak
    Sociological Review</i>, vol. 55, no. 6, Central Library of the Slovak Academy
    of Sciences, 2023, pp. 607–31, doi:<a href="https://doi.org/10.31577/sociologia.2023.55.6.22">10.31577/sociologia.2023.55.6.22</a>.
  short: B. Voicu, D. Țălnar-Naghi, A. Neguț, E. Glăvan, L. Tufă, A. Florea, Sociológia
    - Slovak Sociological Review 55 (2023) 607–631.
date_created: 2023-12-05T13:12:53Z
date_updated: 2023-12-05T13:38:20Z
doi: 10.31577/sociologia.2023.55.6.22
intvolume: '        55'
issue: '6'
keyword:
- Sociology and Political Science
language:
- iso: eng
main_file_link:
- open_access: '1'
  url: https://www.sav.sk/journals/uploads/11231645VOICU_TALNAR-NAGHI_NEGUT_GLAVAN_TUFA_FLOREA_Hitting_the_Breaks_While_Working_from%20Home_6_2023.pdf
oa: '1'
page: 607-631
publication: Sociológia - Slovak Sociological Review
publication_identifier:
  issn:
  - 0049-1225
  - 1336-8613
publication_status: published
publisher: Central Library of the Slovak Academy of Sciences
related_material:
  record:
  - id: '49486'
    relation: contains
    status: public
status: public
title: Hitting the Breaks While Working from Home. Changes in Taking-Breaks Behaviours
  During Pandemic Lockdowns
type: journal_article
user_id: '98958'
volume: 55
year: '2023'
...
---
_id: '51345'
abstract:
- lang: eng
  text: <jats:p> The algorithmic imaginary as a theoretical concept has received increasing
    attention in recent years as it aims at users’ appropriation of algorithmic processes
    operating in opacity. But the concept originally only starts from the users’ point
    of view, while the processes on the platforms’ side are largely left out. In contrast,
    this paper argues that what is true for users is also valid for algorithmic processes
    and the designers behind. On the one hand, the algorithm imagines users’ future
    behavior via machine learning, which is supposed to predict all their future actions.
    On the other hand, the designers anticipate different actions that could potentially
    performed by users with every new implementation of features such as social media
    feeds. In order to bring into view this permanently reciprocal interplay coupled
    to the imaginary, in which not only the users are involved, I will argue for a
    more comprehensive and theoretically precise algorithmic imaginary referring to
    the theory of Cornelius Castoriadis. In such a perspective, an important contribution
    can be formulated for a theory of social media platforms that goes beyond praxeocentrism
    or structural determinism. </jats:p>
author:
- first_name: Christian
  full_name: Schulz, Christian
  id: '72684'
  last_name: Schulz
citation:
  ama: Schulz C. A new algorithmic imaginary. <i>Media, Culture &#38; Society</i>.
    2023;45(3):646-655. doi:<a href="https://doi.org/10.1177/01634437221136014">10.1177/01634437221136014</a>
  apa: Schulz, C. (2023). A new algorithmic imaginary. <i>Media, Culture &#38; Society</i>,
    <i>45</i>(3), 646–655. <a href="https://doi.org/10.1177/01634437221136014">https://doi.org/10.1177/01634437221136014</a>
  bibtex: '@article{Schulz_2023, title={A new algorithmic imaginary}, volume={45},
    DOI={<a href="https://doi.org/10.1177/01634437221136014">10.1177/01634437221136014</a>},
    number={3}, journal={Media, Culture &#38; Society}, publisher={SAGE Publications},
    author={Schulz, Christian}, year={2023}, pages={646–655} }'
  chicago: 'Schulz, Christian. “A New Algorithmic Imaginary.” <i>Media, Culture &#38;
    Society</i> 45, no. 3 (2023): 646–55. <a href="https://doi.org/10.1177/01634437221136014">https://doi.org/10.1177/01634437221136014</a>.'
  ieee: 'C. Schulz, “A new algorithmic imaginary,” <i>Media, Culture &#38; Society</i>,
    vol. 45, no. 3, pp. 646–655, 2023, doi: <a href="https://doi.org/10.1177/01634437221136014">10.1177/01634437221136014</a>.'
  mla: Schulz, Christian. “A New Algorithmic Imaginary.” <i>Media, Culture &#38; Society</i>,
    vol. 45, no. 3, SAGE Publications, 2023, pp. 646–55, doi:<a href="https://doi.org/10.1177/01634437221136014">10.1177/01634437221136014</a>.
  short: C. Schulz, Media, Culture &#38; Society 45 (2023) 646–655.
date_created: 2024-02-14T09:21:17Z
date_updated: 2024-02-26T08:39:45Z
department:
- _id: '660'
doi: 10.1177/01634437221136014
intvolume: '        45'
issue: '3'
keyword:
- Sociology and Political Science
- Communication
language:
- iso: eng
page: 646-655
project:
- _id: '122'
  name: 'TRR 318 - B3: TRR 318 - Subproject B3'
publication: Media, Culture & Society
publication_identifier:
  issn:
  - 0163-4437
  - 1460-3675
publication_status: published
publisher: SAGE Publications
status: public
title: A new algorithmic imaginary
type: journal_article
user_id: '54779'
volume: 45
year: '2023'
...
---
_id: '47670'
abstract:
- lang: eng
  text: <jats:sec><jats:title content-type="abstract-subheading">Purpose</jats:title><jats:p>The
    purpose of this paper is to revisit the disastrous DaimlerChrysler AG takeover
    episode from 1998 to 2007 in order to arrive at a more comprehensive explanation
    of this and other merger and takeover failures based on institutional theory.</jats:p></jats:sec><jats:sec><jats:title
    content-type="abstract-subheading">Design/methodology/approach</jats:title><jats:p>The
    case study is based on various secondary sources of information and on the insights
    that one of the authors gained from working for 14 years in various positions
    for Daimler-Benz and DaimlerChrysler.</jats:p></jats:sec><jats:sec><jats:title
    content-type="abstract-subheading">Findings</jats:title><jats:p>DaimlerChrysler
    failed because top management made mistakes in trying to globalize the company.
    They were unable to realize possible synergies between the two companies, which
    brought complementary resources into the merger. Furthermore, they did not account
    for the institutional embeddedness of strategies when they adopted lean production
    globally, diffused the production system developed in Germany to other parts of
    the world and tried to implement a global stock enlisted in New York and Frankfurt.
    The underlying theoretical framework is relevant for other merger and acquisition
    cases. It features institutional embeddedness, path dependency and institutional
    arbitrage.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Originality/value</jats:title><jats:p>The
    paper develops an institutional perspective on DaimlerChrysler and on cross-border
    merger and acquisition failure more generally. The perspective is organized around
    the varieties-of-capitalism approach. This contribution is important because there
    is increasing dissatisfaction with the dominant explanation of cross-border merger
    and acquisition failure, which is based on the allegedly failed management of
    culture “clashes.”</jats:p></jats:sec>
author:
- first_name: John Rankin Wood
  full_name: Riach, John Rankin Wood
  last_name: Riach
- first_name: Martin
  full_name: Schneider, Martin
  id: '471'
  last_name: Schneider
  orcid: https://orcid.org/0000-0002-6961-3716
citation:
  ama: Riach JRW, Schneider M. The DaimlerChrysler takeover failure revisited from
    a varieties-of-capitalism perspective. <i>Cross Cultural and Strategic Management</i>.
    2022;29(3):552-568. doi:<a href="https://doi.org/10.1108/ccsm-12-2020-0250">10.1108/ccsm-12-2020-0250</a>
  apa: Riach, J. R. W., &#38; Schneider, M. (2022). The DaimlerChrysler takeover failure
    revisited from a varieties-of-capitalism perspective. <i>Cross Cultural and Strategic
    Management</i>, <i>29</i>(3), 552–568. <a href="https://doi.org/10.1108/ccsm-12-2020-0250">https://doi.org/10.1108/ccsm-12-2020-0250</a>
  bibtex: '@article{Riach_Schneider_2022, title={The DaimlerChrysler takeover failure
    revisited from a varieties-of-capitalism perspective}, volume={29}, DOI={<a href="https://doi.org/10.1108/ccsm-12-2020-0250">10.1108/ccsm-12-2020-0250</a>},
    number={3}, journal={Cross Cultural and Strategic Management}, publisher={Emerald},
    author={Riach, John Rankin Wood and Schneider, Martin}, year={2022}, pages={552–568}
    }'
  chicago: 'Riach, John Rankin Wood, and Martin Schneider. “The DaimlerChrysler Takeover
    Failure Revisited from a Varieties-of-Capitalism Perspective.” <i>Cross Cultural
    and Strategic Management</i> 29, no. 3 (2022): 552–68. <a href="https://doi.org/10.1108/ccsm-12-2020-0250">https://doi.org/10.1108/ccsm-12-2020-0250</a>.'
  ieee: 'J. R. W. Riach and M. Schneider, “The DaimlerChrysler takeover failure revisited
    from a varieties-of-capitalism perspective,” <i>Cross Cultural and Strategic Management</i>,
    vol. 29, no. 3, pp. 552–568, 2022, doi: <a href="https://doi.org/10.1108/ccsm-12-2020-0250">10.1108/ccsm-12-2020-0250</a>.'
  mla: Riach, John Rankin Wood, and Martin Schneider. “The DaimlerChrysler Takeover
    Failure Revisited from a Varieties-of-Capitalism Perspective.” <i>Cross Cultural
    and Strategic Management</i>, vol. 29, no. 3, Emerald, 2022, pp. 552–68, doi:<a
    href="https://doi.org/10.1108/ccsm-12-2020-0250">10.1108/ccsm-12-2020-0250</a>.
  short: J.R.W. Riach, M. Schneider, Cross Cultural and Strategic Management 29 (2022)
    552–568.
date_created: 2023-10-05T16:00:11Z
date_updated: 2023-10-06T13:26:51Z
doi: 10.1108/ccsm-12-2020-0250
intvolume: '        29'
issue: '3'
keyword:
- Organizational Behavior and Human Resource Management
- Strategy and Management
- Sociology and Political Science
- Cultural Studies
- Business and International Management
language:
- iso: eng
page: 552-568
publication: Cross Cultural and Strategic Management
publication_identifier:
  issn:
  - 2059-5794
publication_status: published
publisher: Emerald
status: public
title: The DaimlerChrysler takeover failure revisited from a varieties-of-capitalism
  perspective
type: journal_article
user_id: '471'
volume: 29
year: '2022'
...
---
_id: '35419'
abstract:
- lang: eng
  text: <jats:title>Abstract</jats:title><jats:p>Research on procrastination covers
    a variety of individual factors (e.g., conscientiousness) and this focus is reflected
    in interventions against procrastination. Less emphasis is put on situational
    and social factors that may help students reduce procrastination, such as social
    interdependence. Therefore, this study investigates the relationship between interdependence
    with academic procrastination and affective variables. Two vignette studies with
    student samples (<jats:italic>N</jats:italic><jats:sub><jats:italic>1</jats:italic></jats:sub> = 320,
    <jats:italic>N</jats:italic><jats:sub><jats:italic>2</jats:italic></jats:sub> = 193)
    were conducted and data was analyzed with regression analyses and analyses of
    covariance. Results of both studies show lower state procrastination in group
    work with interdependence compared to individual work, especially in participants
    with high trait procrastination. This difference is more pronounced when interdependence
    is accompanied by an active commitment to finish the task on time. Further, interdependent
    group work is related to increased positive affect and decreased negative affect.
    The results demonstrate the relevance of situational and social factors for academic
    procrastination, and point toward new approaches for intervention.</jats:p>
author:
- first_name: Markus
  full_name: Koppenborg, Markus
  last_name: Koppenborg
- first_name: Katrin B.
  full_name: Klingsieck, Katrin B.
  id: '36716'
  last_name: Klingsieck
citation:
  ama: 'Koppenborg M, Klingsieck KB. Social factors of procrastination: group work
    can reduce procrastination among students. <i>Social Psychology of Education</i>.
    2022;25(1):249-274. doi:<a href="https://doi.org/10.1007/s11218-021-09682-3">10.1007/s11218-021-09682-3</a>'
  apa: 'Koppenborg, M., &#38; Klingsieck, K. B. (2022). Social factors of procrastination:
    group work can reduce procrastination among students. <i>Social Psychology of
    Education</i>, <i>25</i>(1), 249–274. <a href="https://doi.org/10.1007/s11218-021-09682-3">https://doi.org/10.1007/s11218-021-09682-3</a>'
  bibtex: '@article{Koppenborg_Klingsieck_2022, title={Social factors of procrastination:
    group work can reduce procrastination among students}, volume={25}, DOI={<a href="https://doi.org/10.1007/s11218-021-09682-3">10.1007/s11218-021-09682-3</a>},
    number={1}, journal={Social Psychology of Education}, publisher={Springer Science
    and Business Media LLC}, author={Koppenborg, Markus and Klingsieck, Katrin B.},
    year={2022}, pages={249–274} }'
  chicago: 'Koppenborg, Markus, and Katrin B. Klingsieck. “Social Factors of Procrastination:
    Group Work Can Reduce Procrastination among Students.” <i>Social Psychology of
    Education</i> 25, no. 1 (2022): 249–74. <a href="https://doi.org/10.1007/s11218-021-09682-3">https://doi.org/10.1007/s11218-021-09682-3</a>.'
  ieee: 'M. Koppenborg and K. B. Klingsieck, “Social factors of procrastination: group
    work can reduce procrastination among students,” <i>Social Psychology of Education</i>,
    vol. 25, no. 1, pp. 249–274, 2022, doi: <a href="https://doi.org/10.1007/s11218-021-09682-3">10.1007/s11218-021-09682-3</a>.'
  mla: 'Koppenborg, Markus, and Katrin B. Klingsieck. “Social Factors of Procrastination:
    Group Work Can Reduce Procrastination among Students.” <i>Social Psychology of
    Education</i>, vol. 25, no. 1, Springer Science and Business Media LLC, 2022,
    pp. 249–74, doi:<a href="https://doi.org/10.1007/s11218-021-09682-3">10.1007/s11218-021-09682-3</a>.'
  short: M. Koppenborg, K.B. Klingsieck, Social Psychology of Education 25 (2022)
    249–274.
date_created: 2023-01-08T16:15:11Z
date_updated: 2023-11-08T08:30:02Z
department:
- _id: '426'
doi: 10.1007/s11218-021-09682-3
intvolume: '        25'
issue: '1'
keyword:
- Sociology and Political Science
- Developmental and Educational Psychology
- Social Psychology
language:
- iso: eng
page: 249-274
publication: Social Psychology of Education
publication_identifier:
  issn:
  - 1381-2890
  - 1573-1928
publication_status: published
publisher: Springer Science and Business Media LLC
status: public
title: 'Social factors of procrastination: group work can reduce procrastination among
  students'
type: journal_article
user_id: '14931'
volume: 25
year: '2022'
...
---
_id: '41317'
abstract:
- lang: eng
  text: <jats:p> Service frontline encounters between customers and service providers
    have been subject to fundamental changes in recent years. As two major change
    agents, technology infusion and data privacy regulations are inextricably linked
    and constitute a critical ethical and societal issue. Specifically, service frontlines—as
    represented by human or technological agents, or some hybrid form—rely on customer
    data for service provision, which subjects them to privacy regulations governing
    the collection, submission, access, and use of any customer data thus captured.
    However, scant research outlines the significant implications of evolving data
    privacy regulations for service frontline encounters. To advance knowledge in
    this domain, this research distills six key dimensions of global data privacy
    regulations (fairness, data limits, transparency, control, consent, and recourse).
    Employing an intelligences theoretical lens, the authors theorize how these dimensions
    might become differentially manifest across three service frontline interface
    types (human-based, technology-based, and hybrid). Carefully intersecting the
    need for varying intelligences across data privacy regulatory dimensions with
    the abilities of service frontline interfaces to harness each intelligence type,
    this study offers a novel conceptual framework that advances research and practice.
    Theoretical, managerial, and policy implications unfold from the proposed framework,
    which also can inform a future research agenda. </jats:p>
article_number: '109467052211419'
author:
- first_name: Lena
  full_name: Steinhoff, Lena
  last_name: Steinhoff
- first_name: Kelly D.
  full_name: Martin, Kelly D.
  last_name: Martin
citation:
  ama: 'Steinhoff L, Martin KD. Putting Data Privacy Regulation into Action: The Differential
    Capabilities of Service Frontline Interfaces. <i>Journal of Service Research</i>.
    Published online 2022. doi:<a href="https://doi.org/10.1177/10946705221141925">10.1177/10946705221141925</a>'
  apa: 'Steinhoff, L., &#38; Martin, K. D. (2022). Putting Data Privacy Regulation
    into Action: The Differential Capabilities of Service Frontline Interfaces. <i>Journal
    of Service Research</i>, Article 109467052211419. <a href="https://doi.org/10.1177/10946705221141925">https://doi.org/10.1177/10946705221141925</a>'
  bibtex: '@article{Steinhoff_Martin_2022, title={Putting Data Privacy Regulation
    into Action: The Differential Capabilities of Service Frontline Interfaces}, DOI={<a
    href="https://doi.org/10.1177/10946705221141925">10.1177/10946705221141925</a>},
    number={109467052211419}, journal={Journal of Service Research}, publisher={SAGE
    Publications}, author={Steinhoff, Lena and Martin, Kelly D.}, year={2022} }'
  chicago: 'Steinhoff, Lena, and Kelly D. Martin. “Putting Data Privacy Regulation
    into Action: The Differential Capabilities of Service Frontline Interfaces.” <i>Journal
    of Service Research</i>, 2022. <a href="https://doi.org/10.1177/10946705221141925">https://doi.org/10.1177/10946705221141925</a>.'
  ieee: 'L. Steinhoff and K. D. Martin, “Putting Data Privacy Regulation into Action:
    The Differential Capabilities of Service Frontline Interfaces,” <i>Journal of
    Service Research</i>, Art. no. 109467052211419, 2022, doi: <a href="https://doi.org/10.1177/10946705221141925">10.1177/10946705221141925</a>.'
  mla: 'Steinhoff, Lena, and Kelly D. Martin. “Putting Data Privacy Regulation into
    Action: The Differential Capabilities of Service Frontline Interfaces.” <i>Journal
    of Service Research</i>, 109467052211419, SAGE Publications, 2022, doi:<a href="https://doi.org/10.1177/10946705221141925">10.1177/10946705221141925</a>.'
  short: L. Steinhoff, K.D. Martin, Journal of Service Research (2022).
date_created: 2023-01-31T15:40:03Z
date_updated: 2023-01-31T15:41:29Z
doi: 10.1177/10946705221141925
keyword:
- Organizational Behavior and Human Resource Management
- Sociology and Political Science
- Information Systems
language:
- iso: eng
publication: Journal of Service Research
publication_identifier:
  issn:
  - 1094-6705
  - 1552-7379
publication_status: published
publisher: SAGE Publications
status: public
title: 'Putting Data Privacy Regulation into Action: The Differential Capabilities
  of Service Frontline Interfaces'
type: journal_article
user_id: '4336'
year: '2022'
...
---
_id: '37285'
abstract:
- lang: eng
  text: <jats:p>In the last decade, the German transition system has witnessed the
    large‐scale introduction of so‐called “analysis of potentials” (&lt;em&gt;Potenzialanalysen&lt;/em&gt;)
    in secondary compulsory schooling. In most German Länder, 8th graders must participate
    in a two‐day assessment center which combines psychometric testing with observations
    of their social and professional competencies in pre‐specified tasks. The programmatic
    aim of these assessments is to “introduce pupils early to choosing a job” (Bundesministerium
    für Bildung und Forschung [BMBF], 2017, p. 2) as well as to enhance the propensity
    of pupils to “take responsibility for their own future” (BMBF, 2017, p. 9). In
    the context of the German school‐to‐work system, the introduction of these new
    forms of diagnostics bear witness to a new preventive political rationality that
    aims at reducing the entry age into upper secondary education, reduce the recourse
    to so‐called “transition measures” and optimizing transitions into an apprenticeship
    market that is characterized by structural inequalities and “mismatch” between
    pupils’ job aspirations and the offers in apprenticeship places. However, little
    is known on the role of competency testing devices for the construction of further
    trajectories and aspirations and their role in the reproduction of inequalities
    in transitions from school to work. Based on an in‐depth analysis of policy documents
    and competency profiles (the documents handed out to the pupils after undergoing
    testing), the article reconstructs the political rationale for the introduction
    of the so‐called &lt;em&gt;Potenzialanalysen&lt;/em&gt;. Based on a Foucauldian
    framework, we show how pupils are constructed as “competent” subjects. We show
    that competency assessments are part and parcel of a political rationality that
    aims at the promotion of a specific (future‐oriented, optimized, self‐regulated)
    relation to one’s own biographical future on the side of the pupils. Our results
    demonstrate that competency profiles construct the process of choosing a job as
    an individualized project of the self and that they invisibilize structural barriers
    and power relations. In doing so, competency assessments potentially contribute
    to the reproduction of inequalities in post‐secondary education through delegating
    “cooling out” processes from institutional gatekeepers to the interiority of persons.</jats:p>
author:
- first_name: Stephan
  full_name: Dahmen, Stephan
  id: '95659'
  last_name: Dahmen
citation:
  ama: 'Dahmen S. Constructing the “Competent” Pupil: Optimizing Human Futures Through
    Testing? <i>Social Inclusion</i>. 2021;9(3):347-360. doi:<a href="https://doi.org/10.17645/si.v9i3.4354">10.17645/si.v9i3.4354</a>'
  apa: 'Dahmen, S. (2021). Constructing the “Competent” Pupil: Optimizing Human Futures
    Through Testing? <i>Social Inclusion</i>, <i>9</i>(3), 347–360. <a href="https://doi.org/10.17645/si.v9i3.4354">https://doi.org/10.17645/si.v9i3.4354</a>'
  bibtex: '@article{Dahmen_2021, title={Constructing the “Competent” Pupil: Optimizing
    Human Futures Through Testing?}, volume={9}, DOI={<a href="https://doi.org/10.17645/si.v9i3.4354">10.17645/si.v9i3.4354</a>},
    number={3}, journal={Social Inclusion}, publisher={Cogitatio}, author={Dahmen,
    Stephan}, year={2021}, pages={347–360} }'
  chicago: 'Dahmen, Stephan. “Constructing the ‘Competent’ Pupil: Optimizing Human
    Futures Through Testing?” <i>Social Inclusion</i> 9, no. 3 (2021): 347–60. <a
    href="https://doi.org/10.17645/si.v9i3.4354">https://doi.org/10.17645/si.v9i3.4354</a>.'
  ieee: 'S. Dahmen, “Constructing the ‘Competent’ Pupil: Optimizing Human Futures
    Through Testing?,” <i>Social Inclusion</i>, vol. 9, no. 3, pp. 347–360, 2021,
    doi: <a href="https://doi.org/10.17645/si.v9i3.4354">10.17645/si.v9i3.4354</a>.'
  mla: 'Dahmen, Stephan. “Constructing the ‘Competent’ Pupil: Optimizing Human Futures
    Through Testing?” <i>Social Inclusion</i>, vol. 9, no. 3, Cogitatio, 2021, pp.
    347–60, doi:<a href="https://doi.org/10.17645/si.v9i3.4354">10.17645/si.v9i3.4354</a>.'
  short: S. Dahmen, Social Inclusion 9 (2021) 347–360.
date_created: 2023-01-18T10:33:25Z
date_updated: 2023-01-18T10:34:09Z
department:
- _id: '723'
- _id: '724'
- _id: '36'
doi: 10.17645/si.v9i3.4354
intvolume: '         9'
issue: '3'
keyword:
- Sociology and Political Science
- Social Psychology
language:
- iso: eng
page: 347-360
publication: Social Inclusion
publication_identifier:
  issn:
  - 2183-2803
publication_status: published
publisher: Cogitatio
status: public
title: 'Constructing the “Competent” Pupil: Optimizing Human Futures Through Testing?'
type: journal_article
user_id: '48187'
volume: 9
year: '2021'
...
---
_id: '42671'
abstract:
- lang: eng
  text: 'Artificial conversational agents are becoming increasingly popular in various
    spheres of life. Contemporary AI is able to talk to humans using sophis­ticated
    conversational techniques and human-like conversational patterns. For instance,
    Google Duplex, a cutting-edge voice interface, is capable of autonomously making
    customer service calls that barely register as robotic. With the frequency of
    human-computer interactions on the rise, there is a growing need to study their
    features: how misunderstandings are resolved, how conversational aims are achieved.
    This article is an empirical investigation of the interaction between an advanced
    conver­sational agent and human interactant. Using the framework of ethnomethodology
    and conversation analysis, the authors analyze the procedurally unfolding and
    naturally emerging conversational practices, as well as the normative structures
    that emerge as a result. The research is based on a recording of a call between
    Google Duplex and a human operator. We explore how to reach conversational closing
    — a microstructure that requires cooperation between the speakers. Despite interactional
    tensions caused by the robot’s incongruous prosody, conversational closing is
    produced by the gradual achievement of epistemic balance. The authors empha­size
    the relationship between the institu­tional context of the interaction and the
    non-human agent’s robotic nature. The results serve as a foundation for future
    studies in human-robot interaction and provide a deeper understanding of how conversational
    closings are achieved in liminal cases.'
author:
- first_name: Anastasia I.
  full_name: Egorova, Anastasia I.
  last_name: Egorova
- first_name: Nils
  full_name: Klowait, Nils
  id: '98454'
  last_name: Klowait
  orcid: 0000-0002-7347-099X
citation:
  ama: Egorova AI, Klowait N. How to Say Good-Bye to a Robot? The Matter of Conversational
    Closing. <i>The monitoring of public opinion economic&#38;social changes</i>.
    2021;(1). doi:<a href="https://doi.org/10.14515/monitoring.2021.1.1810">10.14515/monitoring.2021.1.1810</a>
  apa: Egorova, A. I., &#38; Klowait, N. (2021). How to Say Good-Bye to a Robot? The
    Matter of Conversational Closing. <i>The Monitoring of Public Opinion Economic&#38;social
    Changes</i>, <i>1</i>. <a href="https://doi.org/10.14515/monitoring.2021.1.1810">https://doi.org/10.14515/monitoring.2021.1.1810</a>
  bibtex: '@article{Egorova_Klowait_2021, title={How to Say Good-Bye to a Robot? The
    Matter of Conversational Closing}, DOI={<a href="https://doi.org/10.14515/monitoring.2021.1.1810">10.14515/monitoring.2021.1.1810</a>},
    number={1}, journal={The monitoring of public opinion economic&#38;social changes},
    publisher={VCIOM, Russia (Russian Public Opinion Research Center)}, author={Egorova,
    Anastasia I. and Klowait, Nils}, year={2021} }'
  chicago: Egorova, Anastasia I., and Nils Klowait. “How to Say Good-Bye to a Robot?
    The Matter of Conversational Closing.” <i>The Monitoring of Public Opinion Economic&#38;social
    Changes</i>, no. 1 (2021). <a href="https://doi.org/10.14515/monitoring.2021.1.1810">https://doi.org/10.14515/monitoring.2021.1.1810</a>.
  ieee: 'A. I. Egorova and N. Klowait, “How to Say Good-Bye to a Robot? The Matter
    of Conversational Closing,” <i>The monitoring of public opinion economic&#38;social
    changes</i>, no. 1, 2021, doi: <a href="https://doi.org/10.14515/monitoring.2021.1.1810">10.14515/monitoring.2021.1.1810</a>.'
  mla: Egorova, Anastasia I., and Nils Klowait. “How to Say Good-Bye to a Robot? The
    Matter of Conversational Closing.” <i>The Monitoring of Public Opinion Economic&#38;social
    Changes</i>, no. 1, VCIOM, Russia (Russian Public Opinion Research Center), 2021,
    doi:<a href="https://doi.org/10.14515/monitoring.2021.1.1810">10.14515/monitoring.2021.1.1810</a>.
  short: A.I. Egorova, N. Klowait, The Monitoring of Public Opinion Economic&#38;social
    Changes (2021).
date_created: 2023-03-02T15:43:12Z
date_updated: 2026-03-09T12:20:40Z
department:
- _id: '603'
doi: 10.14515/monitoring.2021.1.1810
extern: '1'
issue: '1'
keyword:
- Economics
- Econometrics and Finance (miscellaneous)
- Sociology and Political Science
language:
- iso: eng
publication: The monitoring of public opinion economic&social changes
publication_identifier:
  issn:
  - 2219-5467
publication_status: published
publisher: VCIOM, Russia (Russian Public Opinion Research Center)
status: public
title: How to Say Good-Bye to a Robot? The Matter of Conversational Closing
type: journal_article
user_id: '14972'
year: '2021'
...
---
_id: '42670'
abstract:
- lang: eng
  text: "The field of human-computer interaction (HCI) investigates the intersection
    between the design of devices and users. From an early focus on interaction modeling
    based on psychological experiments, the field has since experienced a shift towards
    the study of how actual humans interact with autonomous devices. The field became
    conductive to ethnographic, observational and videographic studies of human-device
    interaction. Conversation-analytic HCI became possible. That said, this new wave
    of researchers was never truly able to dethrone the psychological common sense
    of the field. With recent developments in both the technical-sensorial capabilities
    and outward actuational range of embodied virtual agents, the field of HCI has
    once again returned to the question of the sequential unfolding of the interaction
    between users and intelligent agents, and the multimodal interactional repertoire
    that is deployed throughout. This review will highlight the situational orientation
    of high-impact research in the field, and relate it to the cotemporaneous development
    of ethnomethodological and conversation analytic frameworks.\r\nAcknowledgments.
    The article was prepared in the framework of a research grant funded by the Ministry
    of Science and Higher Education of the Russian Federation (grant ID: 075-15-2020-908).
    The article was prepared in cooperation with the Sber (ex. – Sberbank’s) Gamification
    Lab."
author:
- first_name: Nils
  full_name: Klowait, Nils
  id: '98454'
  last_name: Klowait
  orcid: 0000-0002-7347-099X
- first_name: Maria A.
  full_name: Erofeeva, Maria A.
  last_name: Erofeeva
citation:
  ama: Klowait N, Erofeeva MA. The Rise of Interactional Multimodality in Human-Computer
    Interaction. <i>The monitoring of public opinion economic&#38;social changes</i>.
    2021;(1). doi:<a href="https://doi.org/10.14515/monitoring.2021.1.1793">10.14515/monitoring.2021.1.1793</a>
  apa: Klowait, N., &#38; Erofeeva, M. A. (2021). The Rise of Interactional Multimodality
    in Human-Computer Interaction. <i>The Monitoring of Public Opinion Economic&#38;social
    Changes</i>, <i>1</i>. <a href="https://doi.org/10.14515/monitoring.2021.1.1793">https://doi.org/10.14515/monitoring.2021.1.1793</a>
  bibtex: '@article{Klowait_Erofeeva_2021, title={The Rise of Interactional Multimodality
    in Human-Computer Interaction}, DOI={<a href="https://doi.org/10.14515/monitoring.2021.1.1793">10.14515/monitoring.2021.1.1793</a>},
    number={1}, journal={The monitoring of public opinion economic&#38;social changes},
    publisher={VCIOM, Russia (Russian Public Opinion Research Center)}, author={Klowait,
    Nils and Erofeeva, Maria A.}, year={2021} }'
  chicago: Klowait, Nils, and Maria A. Erofeeva. “The Rise of Interactional Multimodality
    in Human-Computer Interaction.” <i>The Monitoring of Public Opinion Economic&#38;social
    Changes</i>, no. 1 (2021). <a href="https://doi.org/10.14515/monitoring.2021.1.1793">https://doi.org/10.14515/monitoring.2021.1.1793</a>.
  ieee: 'N. Klowait and M. A. Erofeeva, “The Rise of Interactional Multimodality in
    Human-Computer Interaction,” <i>The monitoring of public opinion economic&#38;social
    changes</i>, no. 1, 2021, doi: <a href="https://doi.org/10.14515/monitoring.2021.1.1793">10.14515/monitoring.2021.1.1793</a>.'
  mla: Klowait, Nils, and Maria A. Erofeeva. “The Rise of Interactional Multimodality
    in Human-Computer Interaction.” <i>The Monitoring of Public Opinion Economic&#38;social
    Changes</i>, no. 1, VCIOM, Russia (Russian Public Opinion Research Center), 2021,
    doi:<a href="https://doi.org/10.14515/monitoring.2021.1.1793">10.14515/monitoring.2021.1.1793</a>.
  short: N. Klowait, M.A. Erofeeva, The Monitoring of Public Opinion Economic&#38;social
    Changes (2021).
date_created: 2023-03-02T15:43:03Z
date_updated: 2026-03-09T10:33:05Z
department:
- _id: '603'
doi: 10.14515/monitoring.2021.1.1793
extern: '1'
issue: '1'
keyword:
- Economics
- Econometrics and Finance (miscellaneous)
- Sociology and Political Science
language:
- iso: eng
publication: The monitoring of public opinion economic&social changes
publication_identifier:
  issn:
  - 2219-5467
publication_status: published
publisher: VCIOM, Russia (Russian Public Opinion Research Center)
status: public
title: The Rise of Interactional Multimodality in Human-Computer Interaction
type: journal_article
user_id: '14972'
year: '2021'
...
---
_id: '37021'
author:
- first_name: Eve
  full_name: Chiapello, Eve
  last_name: Chiapello
- first_name: Lisa
  full_name: Knoll, Lisa
  id: '88789'
  last_name: Knoll
citation:
  ama: 'Chiapello E, Knoll L. The Welfare Conventions Approach: A Comparative Perspective
    on Social Impact Bonds. <i>Journal of Comparative Policy Analysis: Research and
    Practice</i>. 2020;22(2):100-115. doi:<a href="https://doi.org/10.1080/13876988.2019.1695965">10.1080/13876988.2019.1695965</a>'
  apa: 'Chiapello, E., &#38; Knoll, L. (2020). The Welfare Conventions Approach: A
    Comparative Perspective on Social Impact Bonds. <i>Journal of Comparative Policy
    Analysis: Research and Practice</i>, <i>22</i>(2), 100–115. <a href="https://doi.org/10.1080/13876988.2019.1695965">https://doi.org/10.1080/13876988.2019.1695965</a>'
  bibtex: '@article{Chiapello_Knoll_2020, title={The Welfare Conventions Approach:
    A Comparative Perspective on Social Impact Bonds}, volume={22}, DOI={<a href="https://doi.org/10.1080/13876988.2019.1695965">10.1080/13876988.2019.1695965</a>},
    number={2}, journal={Journal of Comparative Policy Analysis: Research and Practice},
    publisher={Informa UK Limited}, author={Chiapello, Eve and Knoll, Lisa}, year={2020},
    pages={100–115} }'
  chicago: 'Chiapello, Eve, and Lisa Knoll. “The Welfare Conventions Approach: A Comparative
    Perspective on Social Impact Bonds.” <i>Journal of Comparative Policy Analysis:
    Research and Practice</i> 22, no. 2 (2020): 100–115. <a href="https://doi.org/10.1080/13876988.2019.1695965">https://doi.org/10.1080/13876988.2019.1695965</a>.'
  ieee: 'E. Chiapello and L. Knoll, “The Welfare Conventions Approach: A Comparative
    Perspective on Social Impact Bonds,” <i>Journal of Comparative Policy Analysis:
    Research and Practice</i>, vol. 22, no. 2, pp. 100–115, 2020, doi: <a href="https://doi.org/10.1080/13876988.2019.1695965">10.1080/13876988.2019.1695965</a>.'
  mla: 'Chiapello, Eve, and Lisa Knoll. “The Welfare Conventions Approach: A Comparative
    Perspective on Social Impact Bonds.” <i>Journal of Comparative Policy Analysis:
    Research and Practice</i>, vol. 22, no. 2, Informa UK Limited, 2020, pp. 100–15,
    doi:<a href="https://doi.org/10.1080/13876988.2019.1695965">10.1080/13876988.2019.1695965</a>.'
  short: 'E. Chiapello, L. Knoll, Journal of Comparative Policy Analysis: Research
    and Practice 22 (2020) 100–115.'
date_created: 2023-01-17T09:51:10Z
date_updated: 2023-10-02T11:59:02Z
department:
- _id: '121'
doi: 10.1080/13876988.2019.1695965
extern: '1'
intvolume: '        22'
issue: '2'
keyword:
- Public Administration
- Sociology and Political Science
language:
- iso: eng
page: 100-115
publication: 'Journal of Comparative Policy Analysis: Research and Practice'
publication_identifier:
  issn:
  - 1387-6988
  - 1572-5448
publication_status: published
publisher: Informa UK Limited
status: public
title: 'The Welfare Conventions Approach: A Comparative Perspective on Social Impact
  Bonds'
type: journal_article
user_id: '14931'
volume: 22
year: '2020'
...
---
_id: '29223'
abstract:
- lang: eng
  text: 'Die Klage über mangelnde Steuermoral ist in der aktuellen Medienberichterstattung
    omnipräsent, aber sie ist nicht neu: Bereits kurz nach dem Zweiten Weltkrieg wurde
    bemängelt, die Deutschen in den westlichen Besatzungszonen hinterzögen ihre Steuern.
    Verfiel die westdeutsche Steuermoral schon damals? Wie veränderte sie sich im
    Zeitraum zwischen 1945 und 1953? Nach einem kurzen Überblick über die Geschichte
    der interdisziplinären Steuermoralforschung und einigen methodischen Überlegungen,
    wie Historiker*innen die Entwicklung der Steuermoral qualitativ untersuchen können,
    wird im vorliegenden Aufsatz der Diskurs um das Steuerzahlen in der Nachkriegszeit
    analysiert. Durch die Analyse von Zeitungsberichten und Parlamentsdebatten werden
    drei unterschiedliche, konkurrierende Narrative identifiziert, die geeignet waren,
    ganz verschiedene »policy windows« zu öffnen. Die historische Untersuchung zeigt,
    dass Narrative über das (ehrliche) Steuerzahlen immer mit bestimmten politischen
    Interessen verknüpft sind - und dass sie deshalb auch im aktuellen Diskurs über
    das (ehrliche) Steuerzahlen sorgfältig analysiert werden sollten. '
author:
- first_name: Korinna
  full_name: Schönhärl, Korinna
  id: '89037'
  last_name: Schönhärl
  orcid: 0000-0002-7967-3261
citation:
  ama: Schönhärl K. Steuermoral in Westdeutschland nach dem Zweiten Weltkrieg. Eine
    diskursanalytische Rekonstruktion. <i>Leviathan</i>. 2019;47(2):169-191. doi:<a
    href="https://doi.org/10.5771/0340-0425-2019-2-169">10.5771/0340-0425-2019-2-169</a>
  apa: Schönhärl, K. (2019). Steuermoral in Westdeutschland nach dem Zweiten Weltkrieg.
    Eine diskursanalytische Rekonstruktion. <i>Leviathan</i>, <i>47</i>(2), 169–191.
    <a href="https://doi.org/10.5771/0340-0425-2019-2-169">https://doi.org/10.5771/0340-0425-2019-2-169</a>
  bibtex: '@article{Schönhärl_2019, title={Steuermoral in Westdeutschland nach dem
    Zweiten Weltkrieg. Eine diskursanalytische Rekonstruktion}, volume={47}, DOI={<a
    href="https://doi.org/10.5771/0340-0425-2019-2-169">10.5771/0340-0425-2019-2-169</a>},
    number={2}, journal={Leviathan}, publisher={Nomos Verlag}, author={Schönhärl,
    Korinna}, year={2019}, pages={169–191} }'
  chicago: 'Schönhärl, Korinna. “Steuermoral in Westdeutschland nach dem Zweiten Weltkrieg.
    Eine diskursanalytische Rekonstruktion.” <i>Leviathan</i> 47, no. 2 (2019): 169–91.
    <a href="https://doi.org/10.5771/0340-0425-2019-2-169">https://doi.org/10.5771/0340-0425-2019-2-169</a>.'
  ieee: 'K. Schönhärl, “Steuermoral in Westdeutschland nach dem Zweiten Weltkrieg.
    Eine diskursanalytische Rekonstruktion,” <i>Leviathan</i>, vol. 47, no. 2, pp.
    169–191, 2019, doi: <a href="https://doi.org/10.5771/0340-0425-2019-2-169">10.5771/0340-0425-2019-2-169</a>.'
  mla: Schönhärl, Korinna. “Steuermoral in Westdeutschland nach dem Zweiten Weltkrieg.
    Eine diskursanalytische Rekonstruktion.” <i>Leviathan</i>, vol. 47, no. 2, Nomos
    Verlag, 2019, pp. 169–91, doi:<a href="https://doi.org/10.5771/0340-0425-2019-2-169">10.5771/0340-0425-2019-2-169</a>.
  short: K. Schönhärl, Leviathan 47 (2019) 169–191.
date_created: 2022-01-11T08:43:50Z
date_updated: 2022-01-11T08:56:08Z
department:
- _id: '445'
doi: 10.5771/0340-0425-2019-2-169
extern: '1'
intvolume: '        47'
issue: '2'
keyword:
- Political Science and International Relations
- Linguistics and Language
- Sociology and Political Science
- Language and Linguistics
language:
- iso: ger
page: 169-191
publication: Leviathan
publication_identifier:
  issn:
  - 0340-0425
publication_status: published
publisher: Nomos Verlag
quality_controlled: '1'
status: public
title: Steuermoral in Westdeutschland nach dem Zweiten Weltkrieg. Eine diskursanalytische
  Rekonstruktion
type: journal_article
user_id: '89037'
volume: 47
year: '2019'
...
---
_id: '29224'
abstract:
- lang: eng
  text: "Altruistically motivated investment has become the subject of economic, psychological
    and sociological research in recent years. The long tradition of ethical considerations
    concerning investment behavior has often been mentioned by historians but rarely
    investigated. This paper presents a case study of the 19th century philhellene
    banker Jean-Gabriel Eynard,\r\nwho was philanthropically active in Greece, but
    also invested part of his capital on the emerging Greek market. Drawing on the
    methodological approach of the “sociology of morality”, this article examines
    how Eynard invested in Greece, which norms and values concerning investment behavior
    he articulated and how far they were comparable with the norms and values of today’s
    Socially Responsible Investment. What emerges is that the practices and the norms
    of Socially\r\nResponsible and Ethical Investment then and now are remarkably
    similar, while the “moral background” (G. Abend) has changed considerably in some,
    but not all points."
author:
- first_name: Korinna
  full_name: Schönhärl, Korinna
  id: '89037'
  last_name: Schönhärl
  orcid: 0000-0002-7967-3261
citation:
  ama: 'Schönhärl K. Socially Responsible Investment in 19th Century Greece: A Case
    Study of a Swiss Banker. <i>Vierteljahrschrift für Sozial- und Wirtschaftsgeschichte</i>.
    2019;106(2):167-190. doi:<a href="https://doi.org/10.25162/vswg-2019-0007">10.25162/vswg-2019-0007</a>'
  apa: 'Schönhärl, K. (2019). Socially Responsible Investment in 19th Century Greece:
    A Case Study of a Swiss Banker. <i>Vierteljahrschrift Für Sozial- Und Wirtschaftsgeschichte</i>,
    <i>106</i>(2), 167–190. <a href="https://doi.org/10.25162/vswg-2019-0007">https://doi.org/10.25162/vswg-2019-0007</a>'
  bibtex: '@article{Schönhärl_2019, title={Socially Responsible Investment in 19th
    Century Greece: A Case Study of a Swiss Banker}, volume={106}, DOI={<a href="https://doi.org/10.25162/vswg-2019-0007">10.25162/vswg-2019-0007</a>},
    number={2}, journal={Vierteljahrschrift für Sozial- und Wirtschaftsgeschichte},
    publisher={Wissenschaftliche Verlagsgesellschaft mbH}, author={Schönhärl, Korinna},
    year={2019}, pages={167–190} }'
  chicago: 'Schönhärl, Korinna. “Socially Responsible Investment in 19th Century Greece:
    A Case Study of a Swiss Banker.” <i>Vierteljahrschrift Für Sozial- Und Wirtschaftsgeschichte</i>
    106, no. 2 (2019): 167–90. <a href="https://doi.org/10.25162/vswg-2019-0007">https://doi.org/10.25162/vswg-2019-0007</a>.'
  ieee: 'K. Schönhärl, “Socially Responsible Investment in 19th Century Greece: A
    Case Study of a Swiss Banker,” <i>Vierteljahrschrift für Sozial- und Wirtschaftsgeschichte</i>,
    vol. 106, no. 2, pp. 167–190, 2019, doi: <a href="https://doi.org/10.25162/vswg-2019-0007">10.25162/vswg-2019-0007</a>.'
  mla: 'Schönhärl, Korinna. “Socially Responsible Investment in 19th Century Greece:
    A Case Study of a Swiss Banker.” <i>Vierteljahrschrift Für Sozial- Und Wirtschaftsgeschichte</i>,
    vol. 106, no. 2, Wissenschaftliche Verlagsgesellschaft mbH, 2019, pp. 167–90,
    doi:<a href="https://doi.org/10.25162/vswg-2019-0007">10.25162/vswg-2019-0007</a>.'
  short: K. Schönhärl, Vierteljahrschrift Für Sozial- Und Wirtschaftsgeschichte 106
    (2019) 167–190.
date_created: 2022-01-11T08:57:55Z
date_updated: 2022-01-11T10:11:47Z
department:
- _id: '445'
doi: 10.25162/vswg-2019-0007
extern: '1'
intvolume: '       106'
issue: '2'
keyword:
- Economics
- Econometrics and Finance (miscellaneous)
- Sociology and Political Science
- History
- Cultural Studies
language:
- iso: eng
page: 167-190
publication: Vierteljahrschrift für Sozial- und Wirtschaftsgeschichte
publication_identifier:
  issn:
  - 0340-8728
publication_status: published
publisher: Wissenschaftliche Verlagsgesellschaft mbH
quality_controlled: '1'
status: public
title: 'Socially Responsible Investment in 19th Century Greece: A Case Study of a
  Swiss Banker'
type: journal_article
user_id: '89037'
volume: 106
year: '2019'
...
---
_id: '51320'
abstract:
- lang: eng
  text: <p>Die Systemtheorie und die Kritische Theorie sind Schulen, die Theoretikerinnen
    seit langem ein Zuhause bieten. In der Zeit ihres Bestehens kam es immer wieder
    zu Treffpunkten und Theoriekollisionen dieser beiden Traditionen des Denkens der
    Gesellschaft. Durch die hier entwickelte Metareflexion wird es möglich, zu analysieren,
    wie diese Theorietraditionen verbunden werden. Da sich die aktuelle Diskussion
    auf die Perspektive der Systemtheorie beschränkt, ist es notwendig, die Verbindung
    auch aus der Perspektive Kritischer Theorie zu debattieren. Denn erst die Unterscheidung
    der heute immer mehr ins Gespräch kommenden Kritischen Systemtheorie von der kaum
    diskutierten Kritischen Theorie sozialer Systeme macht es möglich, die volle Produktivität
    der Theoriekollisionen zu erkennen. Wir konzipieren unsere Metareflexion damit
    als eine Intervention im Sinne einer soziologischen Selbstkritik. Sie richtet
    sich gegen die Gefahr des theoretischen Dogmatismus und plädiert für die Öffnung
    der Kontingenz des eigenen Denkens der Gesellschaft. </p>
author:
- first_name: Rafael
  full_name: Alvear, Rafael
  last_name: Alvear
- first_name: Christoph
  full_name: Haker, Christoph
  id: '104448'
  last_name: Haker
citation:
  ama: Alvear R, Haker C. Kritische Systemtheorie und Kritische Theorie sozialer Systeme.
    Ein Plädoyer für eine fruchtbare Unterscheidung. <i>Leviathan</i>. 2019;47(4):498-513.
    doi:<a href="https://doi.org/10.5771/0340-0425-2019-4-498">10.5771/0340-0425-2019-4-498</a>
  apa: Alvear, R., &#38; Haker, C. (2019). Kritische Systemtheorie und Kritische Theorie
    sozialer Systeme. Ein Plädoyer für eine fruchtbare Unterscheidung. <i>Leviathan</i>,
    <i>47</i>(4), 498–513. <a href="https://doi.org/10.5771/0340-0425-2019-4-498">https://doi.org/10.5771/0340-0425-2019-4-498</a>
  bibtex: '@article{Alvear_Haker_2019, title={Kritische Systemtheorie und Kritische
    Theorie sozialer Systeme. Ein Plädoyer für eine fruchtbare Unterscheidung}, volume={47},
    DOI={<a href="https://doi.org/10.5771/0340-0425-2019-4-498">10.5771/0340-0425-2019-4-498</a>},
    number={4}, journal={Leviathan}, publisher={Nomos Verlag}, author={Alvear, Rafael
    and Haker, Christoph}, year={2019}, pages={498–513} }'
  chicago: 'Alvear, Rafael, and Christoph Haker. “Kritische Systemtheorie Und Kritische
    Theorie Sozialer Systeme. Ein Plädoyer Für Eine Fruchtbare Unterscheidung.” <i>Leviathan</i>
    47, no. 4 (2019): 498–513. <a href="https://doi.org/10.5771/0340-0425-2019-4-498">https://doi.org/10.5771/0340-0425-2019-4-498</a>.'
  ieee: 'R. Alvear and C. Haker, “Kritische Systemtheorie und Kritische Theorie sozialer
    Systeme. Ein Plädoyer für eine fruchtbare Unterscheidung,” <i>Leviathan</i>, vol.
    47, no. 4, pp. 498–513, 2019, doi: <a href="https://doi.org/10.5771/0340-0425-2019-4-498">10.5771/0340-0425-2019-4-498</a>.'
  mla: Alvear, Rafael, and Christoph Haker. “Kritische Systemtheorie Und Kritische
    Theorie Sozialer Systeme. Ein Plädoyer Für Eine Fruchtbare Unterscheidung.” <i>Leviathan</i>,
    vol. 47, no. 4, Nomos Verlag, 2019, pp. 498–513, doi:<a href="https://doi.org/10.5771/0340-0425-2019-4-498">10.5771/0340-0425-2019-4-498</a>.
  short: R. Alvear, C. Haker, Leviathan 47 (2019) 498–513.
date_created: 2024-02-12T12:30:13Z
date_updated: 2024-02-12T12:36:00Z
department:
- _id: '477'
doi: 10.5771/0340-0425-2019-4-498
intvolume: '        47'
issue: '4'
keyword:
- Political Science and International Relations
- Linguistics and Language
- Sociology and Political Science
- Language and Linguistics
language:
- iso: eng
page: 498-513
publication: Leviathan
publication_identifier:
  issn:
  - 0340-0425
publication_status: published
publisher: Nomos Verlag
status: public
title: Kritische Systemtheorie und Kritische Theorie sozialer Systeme. Ein Plädoyer
  für eine fruchtbare Unterscheidung
type: journal_article
user_id: '104448'
volume: 47
year: '2019'
...
---
_id: '35756'
abstract:
- lang: eng
  text: "<jats:sec>\r\n<jats:title content-type=\"abstract-subheading\">Purpose</jats:title>\r\n<jats:p>Leveraging
    social action theory, social network theory and the notion of network externality,
    the purpose of this paper is to model two different return on investment (ROI)
    measures: the networked ROI which captures the network effect originating from
    a social media investment, and the discrete ROI which focuses social media discrete
    returns from individual users.</jats:p>\r\n</jats:sec>\r\n<jats:sec>\r\n<jats:title
    content-type=\"abstract-subheading\">Design/methodology/approach</jats:title>\r\n<jats:p>A
    field experiment was set up over a period of three months to test the effects
    of two variants of an advertisement campaign (a social vs a discrete ad) on the
    modeled networked and discrete ROIs.</jats:p>\r\n</jats:sec>\r\n<jats:sec>\r\n<jats:title
    content-type=\"abstract-subheading\">Findings</jats:title>\r\n<jats:p>The authors
    find that emphasizing discrete user actions leads to lower network gains, but
    higher monetary returns while the social action emphasis produces higher network
    gains, but lower monetary returns. The study further suggests that social action
    focus is preferable for brand promotion and engagement, whereas the discrete action
    focus is suitable for boosting sales and website traffic.</jats:p>\r\n</jats:sec>\r\n<jats:sec>\r\n<jats:title
    content-type=\"abstract-subheading\">Practical implications</jats:title>\r\n<jats:p>Several
    potential implications for social media researchers and marketers are also discussed.</jats:p>\r\n</jats:sec>\r\n<jats:sec>\r\n<jats:title
    content-type=\"abstract-subheading\">Originality/value</jats:title>\r\n<jats:p>The
    authors for the first time showed that that the social media returns are derived
    not only from individual actions taken by the user (e.g. likes and shares) but
    also from users’ social interdependencies and the additional exposure that results
    from network effects.</jats:p>\r\n</jats:sec>"
alternative_title:
- Concept, metrics, and measurement of social media returns (a Facebook experiment)
author:
- first_name: Gohar
  full_name: Khan, Gohar
  last_name: Khan
- first_name: Manar
  full_name: Mohaisen, Manar
  last_name: Mohaisen
- first_name: Matthias
  full_name: Trier, Matthias
  id: '72744'
  last_name: Trier
citation:
  ama: Khan G, Mohaisen M, Trier M. The network ROI. <i>Internet Research</i>. 2019;30(2):631-652.
    doi:<a href="https://doi.org/10.1108/intr-07-2018-0346">10.1108/intr-07-2018-0346</a>
  apa: Khan, G., Mohaisen, M., &#38; Trier, M. (2019). The network ROI. <i>Internet
    Research</i>, <i>30</i>(2), 631–652. <a href="https://doi.org/10.1108/intr-07-2018-0346">https://doi.org/10.1108/intr-07-2018-0346</a>
  bibtex: '@article{Khan_Mohaisen_Trier_2019, title={The network ROI}, volume={30},
    DOI={<a href="https://doi.org/10.1108/intr-07-2018-0346">10.1108/intr-07-2018-0346</a>},
    number={2}, journal={Internet Research}, publisher={Emerald}, author={Khan, Gohar
    and Mohaisen, Manar and Trier, Matthias}, year={2019}, pages={631–652} }'
  chicago: 'Khan, Gohar, Manar Mohaisen, and Matthias Trier. “The Network ROI.” <i>Internet
    Research</i> 30, no. 2 (2019): 631–52. <a href="https://doi.org/10.1108/intr-07-2018-0346">https://doi.org/10.1108/intr-07-2018-0346</a>.'
  ieee: 'G. Khan, M. Mohaisen, and M. Trier, “The network ROI,” <i>Internet Research</i>,
    vol. 30, no. 2, pp. 631–652, 2019, doi: <a href="https://doi.org/10.1108/intr-07-2018-0346">10.1108/intr-07-2018-0346</a>.'
  mla: Khan, Gohar, et al. “The Network ROI.” <i>Internet Research</i>, vol. 30, no.
    2, Emerald, 2019, pp. 631–52, doi:<a href="https://doi.org/10.1108/intr-07-2018-0346">10.1108/intr-07-2018-0346</a>.
  short: G. Khan, M. Mohaisen, M. Trier, Internet Research 30 (2019) 631–652.
date_created: 2023-01-10T10:25:13Z
date_updated: 2023-01-29T23:04:53Z
department:
- _id: '198'
doi: 10.1108/intr-07-2018-0346
intvolume: '        30'
issue: '2'
keyword:
- Economics and Econometrics
- Sociology and Political Science
- Communication
language:
- iso: eng
page: 631-652
publication: Internet Research
publication_identifier:
  issn:
  - 1066-2243
publication_status: published
publisher: Emerald
status: public
title: The network ROI
type: journal_article
user_id: '14931'
volume: 30
year: '2019'
...
---
_id: '12755'
abstract:
- lang: eng
  text: 'Part 1: Social Ontology in Edith Stein and Gerda Walther -- Chapter 1. The
    Role of Empathy in Experiencing Community (Antonio Calcagno) -- Chapter 2. Meaning
    of Individuals within Communities: Gerda Walther and Edith Stein on the Constitution
    of Social Communities (Julia M{\"u}hl) -- Chapter 3. Edith Stein on Social Ontology
    and the Constitution of Individual Moral Identity (William Tullius) -- Chapter
    4. The Ontic-Ontological Aspects of Social Life. Edith Stein''s Approach to the
    Problem (Anna Jani) -- Chapter 5. Starting from Husserl: Communal Life according
    to Edith Stein (Alice Togni) -- Chapter 6. The role of the intellectual in the
    social organism. Edith Stein''s analyses between social ontology and philosophical
    anthropology (Martina Galvani) -- Chapter 7. The Phenomenology of Shared Emotions
    - Reassessing Gerda Walther (Thomas Szanto) -- Chapter 8. We-Experience - with
    Walther (Hans-Bernhard Schmid) -- Chapter 9. Gerda Walther between the phenomenology
    of mystics and the ontology of communities (Anna Piazza:) -- Chapter 10. Do We-Experiences
    Require an Intentional Object? On the Nature of Reflective Communities (Following
    Gerda Walther) (Sebastian Luft) -- Part2: The Ontology of Hedwig Conrad-Martius
    -- Chapter 11. Essence, Abyss, and Self - Hedwig Conrad-Martius on the Non-Spatial
    Dimensions of Being (Ronny Miron) -- Chapter 12. ``The reinstatement of the phenomenon''''.
    Hedwig Conrad Martius and the meaning of ``being'''' (Manuela Massa) -- Chapter
    13. From Collectives to Groups - Sartre and Stein on Joint Action and Emotional
    Sharing (Gerhard Thonhauser) -- Chapter 14. Women as zoa politika, or: Why There
    Could Never Be a Women''s Party. An Arendtian-Inspired Phenomenology of a Female
    Political Subject (Maria Robaszkiewicz) -- Chapter 15. Ontology is social. How
    Arendt Solves a Wittgensteinian Problem (Anna-Magdalena Schaupp) This edited volume
    examines women''s voices in phenomenology, many of which had a formative impact
    on the movement but have be kept relatively silent for many years. It features
    papers that truly extend the canonical scope of phenomenological research. Readers
    will discover the rich philosophical output of such scholars as Edith Stein, Hedwig
    Conrad-Martius, and Gerda Walther. They will also come to see how the phenomenological
    movement allowed its female proponents to achieve a position in the academic world
    few women could enjoy at the time. The book explores the intersection of social
    ontology, phenomenology, and women scholars in phenomenology. The papers offer
    a fresh look at such topics as the nature of communities, shared values, feelings,
    and other mental content. In addition, coverage examines the contributions of
    Jewish women to the science, who were present at the beginning of the phenomenological
    movement. This remarkable anthology also features a paper on Gerda Walther written
    by Linda Lopez McAlister, former editor of the feminist journal Hypatia, who had
    met Walther in 1976. This book features work from the conference ``Women Phenomenologists
    on Social Ontology,'''' held at the University of Paderborn. Overall, it collects
    profiles and analysis that unveil a hidden history of phenomenology'
citation:
  ama: Hagengruber RE, ed. <i>Women Phenomenologists on Social Ontology. Vol. 1. Women
    in the History of Philosophy and Sciences</i>. Vol 1. Springer International Publishing;
    2018. doi:<a href="https://doi.org/10.1007/978-3-319-97861-1">10.1007/978-3-319-97861-1</a>
  apa: Hagengruber, R. E. (Ed.). (2018). <i>Women Phenomenologists on Social Ontology.
    Vol. 1. Women in the History of Philosophy and Sciences</i> (Vol. 1). Springer
    International Publishing. <a href="https://doi.org/10.1007/978-3-319-97861-1">https://doi.org/10.1007/978-3-319-97861-1</a>
  bibtex: '@book{Hagengruber_2018, place={Cham}, title={Women Phenomenologists on
    Social Ontology. Vol. 1. Women in the History of Philosophy and Sciences}, volume={1},
    DOI={<a href="https://doi.org/10.1007/978-3-319-97861-1">10.1007/978-3-319-97861-1</a>},
    publisher={Springer International Publishing}, year={2018} }'
  chicago: 'Hagengruber, Ruth Edith, ed. <i>Women Phenomenologists on Social Ontology.
    Vol. 1. Women in the History of Philosophy and Sciences</i>. Vol. 1. Cham: Springer
    International Publishing, 2018. <a href="https://doi.org/10.1007/978-3-319-97861-1">https://doi.org/10.1007/978-3-319-97861-1</a>.'
  ieee: 'R. E. Hagengruber, Ed., <i>Women Phenomenologists on Social Ontology. Vol.
    1. Women in the History of Philosophy and Sciences</i>, vol. 1. Cham: Springer
    International Publishing, 2018.'
  mla: Hagengruber, Ruth Edith, editor. <i>Women Phenomenologists on Social Ontology.
    Vol. 1. Women in the History of Philosophy and Sciences</i>. Springer International
    Publishing, 2018, doi:<a href="https://doi.org/10.1007/978-3-319-97861-1">10.1007/978-3-319-97861-1</a>.
  short: R.E. Hagengruber, ed., Women Phenomenologists on Social Ontology. Vol. 1.
    Women in the History of Philosophy and Sciences, Springer International Publishing,
    Cham, 2018.
date_created: 2019-07-19T11:07:39Z
date_updated: 2023-01-11T00:10:30Z
department:
- _id: '519'
doi: 10.1007/978-3-319-97861-1
editor:
- first_name: Ruth Edith
  full_name: Hagengruber, Ruth Edith
  id: '198'
  last_name: Hagengruber
  orcid: https://orcid.org/0000-0003-3360-6335
intvolume: '         1'
keyword:
- Europe
- Central-History
- Ontology
- Phenomenology
- Philosophy
- Political science
- Political science / Philosophy
language:
- iso: eng
place: Cham
publication_identifier:
  isbn:
  - '9783319978628'
publisher: Springer International Publishing
status: public
title: Women Phenomenologists on Social Ontology. Vol. 1. Women in the History of
  Philosophy and Sciences
type: book_editor
user_id: '49063'
volume: 1
year: '2018'
...
---
_id: '36379'
author:
- first_name: Andreas
  full_name: Pöllmann, Andreas
  last_name: Pöllmann
citation:
  ama: 'Pöllmann A. Strategies of segregation: race, residence, and the struggle for
    educational equality. <i>Ethnic and Racial Studies</i>. 2018;42(3):490-492. doi:<a
    href="https://doi.org/10.1080/01419870.2018.1520274">10.1080/01419870.2018.1520274</a>'
  apa: 'Pöllmann, A. (2018). Strategies of segregation: race, residence, and the struggle
    for educational equality. In <i>Ethnic and Racial Studies</i> (Vol. 42, Issue
    3, pp. 490–492). Informa UK Limited. <a href="https://doi.org/10.1080/01419870.2018.1520274">https://doi.org/10.1080/01419870.2018.1520274</a>'
  bibtex: '@article{Pöllmann_2018, title={Strategies of segregation: race, residence,
    and the struggle for educational equality}, volume={42}, DOI={<a href="https://doi.org/10.1080/01419870.2018.1520274">10.1080/01419870.2018.1520274</a>},
    number={3}, journal={Ethnic and Racial Studies}, publisher={Informa UK Limited},
    author={Pöllmann, Andreas}, year={2018}, pages={490–492} }'
  chicago: 'Pöllmann, Andreas. “Strategies of Segregation: Race, Residence, and the
    Struggle for Educational Equality.” <i>Ethnic and Racial Studies</i>. Informa
    UK Limited, 2018. <a href="https://doi.org/10.1080/01419870.2018.1520274">https://doi.org/10.1080/01419870.2018.1520274</a>.'
  ieee: 'A. Pöllmann, “Strategies of segregation: race, residence, and the struggle
    for educational equality,” <i>Ethnic and Racial Studies</i>, vol. 42, no. 3. Informa
    UK Limited, pp. 490–492, 2018, doi: <a href="https://doi.org/10.1080/01419870.2018.1520274">10.1080/01419870.2018.1520274</a>.'
  mla: 'Pöllmann, Andreas. “Strategies of Segregation: Race, Residence, and the Struggle
    for Educational Equality.” <i>Ethnic and Racial Studies</i>, vol. 42, no. 3, Informa
    UK Limited, 2018, pp. 490–92, doi:<a href="https://doi.org/10.1080/01419870.2018.1520274">10.1080/01419870.2018.1520274</a>.'
  short: A. Pöllmann, Ethnic and Racial Studies 42 (2018) 490–492.
date_created: 2023-01-12T10:31:35Z
date_updated: 2023-01-12T10:46:54Z
department:
- _id: '453'
doi: 10.1080/01419870.2018.1520274
extern: '1'
intvolume: '        42'
issue: '3'
keyword:
- Sociology and Political Science
- Anthropology
- Cultural Studies
language:
- iso: eng
page: 490-492
publication: Ethnic and Racial Studies
publication_identifier:
  issn:
  - 0141-9870
  - 1466-4356
publication_status: published
publisher: Informa UK Limited
status: public
title: 'Strategies of segregation: race, residence, and the struggle for educational
  equality'
type: review
user_id: '77437'
volume: 42
year: '2018'
...
---
_id: '43211'
author:
- first_name: Lisa
  full_name: Knoll, Lisa
  id: '88789'
  last_name: Knoll
citation:
  ama: Knoll L. Social Impact Bonds und der Disput um die Wohlfahrt. <i>KZfSS Kölner
    Zeitschrift für Soziologie und Sozialpsychologie</i>. 2018;70(1):117-138. doi:<a
    href="https://doi.org/10.1007/s11577-018-0541-y">10.1007/s11577-018-0541-y</a>
  apa: Knoll, L. (2018). Social Impact Bonds und der Disput um die Wohlfahrt. <i>KZfSS
    Kölner Zeitschrift für Soziologie und Sozialpsychologie</i>, <i>70</i>(1), 117–138.
    <a href="https://doi.org/10.1007/s11577-018-0541-y">https://doi.org/10.1007/s11577-018-0541-y</a>
  bibtex: '@article{Knoll_2018, title={Social Impact Bonds und der Disput um die Wohlfahrt},
    volume={70}, DOI={<a href="https://doi.org/10.1007/s11577-018-0541-y">10.1007/s11577-018-0541-y</a>},
    number={1}, journal={KZfSS Kölner Zeitschrift für Soziologie und Sozialpsychologie},
    publisher={Springer Science and Business Media LLC}, author={Knoll, Lisa}, year={2018},
    pages={117–138} }'
  chicago: 'Knoll, Lisa. “Social Impact Bonds und der Disput um die Wohlfahrt.” <i>KZfSS
    Kölner Zeitschrift für Soziologie und Sozialpsychologie</i> 70, no. 1 (2018):
    117–38. <a href="https://doi.org/10.1007/s11577-018-0541-y">https://doi.org/10.1007/s11577-018-0541-y</a>.'
  ieee: 'L. Knoll, “Social Impact Bonds und der Disput um die Wohlfahrt,” <i>KZfSS
    Kölner Zeitschrift für Soziologie und Sozialpsychologie</i>, vol. 70, no. 1, pp.
    117–138, 2018, doi: <a href="https://doi.org/10.1007/s11577-018-0541-y">10.1007/s11577-018-0541-y</a>.'
  mla: Knoll, Lisa. “Social Impact Bonds und der Disput um die Wohlfahrt.” <i>KZfSS
    Kölner Zeitschrift für Soziologie und Sozialpsychologie</i>, vol. 70, no. 1, Springer
    Science and Business Media LLC, 2018, pp. 117–38, doi:<a href="https://doi.org/10.1007/s11577-018-0541-y">10.1007/s11577-018-0541-y</a>.
  short: L. Knoll, KZfSS Kölner Zeitschrift für Soziologie und Sozialpsychologie 70
    (2018) 117–138.
date_created: 2023-03-30T08:18:37Z
date_updated: 2023-10-02T12:05:58Z
department:
- _id: '121'
doi: 10.1007/s11577-018-0541-y
extern: '1'
intvolume: '        70'
issue: '1'
keyword:
- Sociology and Political Science
- Social Psychology
language:
- iso: ger
page: 117-138
publication: KZfSS Kölner Zeitschrift für Soziologie und Sozialpsychologie
publication_identifier:
  issn:
  - 0023-2653
  - 1861-891X
publication_status: published
publisher: Springer Science and Business Media LLC
status: public
title: Social Impact Bonds und der Disput um die Wohlfahrt
type: journal_article
user_id: '14931'
volume: 70
year: '2018'
...
---
_id: '40492'
author:
- first_name: Johanna
  full_name: Sackel, Johanna
  id: '8029'
  last_name: Sackel
citation:
  ama: Sackel J. „Rationale Fischerei“? Das Konzept des Maximum Sustainable Yield
    im Spannungsfeld von Ökonomie und Ökologie. <i>Vierteljahrschrift für Sozial-
    und Wirtschaftsgeschichte</i>. 2018;105(2):183-200. doi:<a href="https://doi.org/10.25162/vswg-2018-0005">10.25162/vswg-2018-0005</a>
  apa: Sackel, J. (2018). „Rationale Fischerei“? Das Konzept des Maximum Sustainable
    Yield im Spannungsfeld von Ökonomie und Ökologie. <i>Vierteljahrschrift für Sozial-
    und Wirtschaftsgeschichte</i>, <i>105</i>(2), 183–200. <a href="https://doi.org/10.25162/vswg-2018-0005">https://doi.org/10.25162/vswg-2018-0005</a>
  bibtex: '@article{Sackel_2018, title={„Rationale Fischerei“? Das Konzept des Maximum
    Sustainable Yield im Spannungsfeld von Ökonomie und Ökologie}, volume={105}, DOI={<a
    href="https://doi.org/10.25162/vswg-2018-0005">10.25162/vswg-2018-0005</a>}, number={2},
    journal={Vierteljahrschrift für Sozial- und Wirtschaftsgeschichte}, publisher={Wissenschaftliche
    Verlagsgesellschaft mbH}, author={Sackel, Johanna}, year={2018}, pages={183–200}
    }'
  chicago: 'Sackel, Johanna. “„Rationale Fischerei“? Das Konzept des Maximum Sustainable
    Yield im Spannungsfeld von Ökonomie und Ökologie.” <i>Vierteljahrschrift für Sozial-
    und Wirtschaftsgeschichte</i> 105, no. 2 (2018): 183–200. <a href="https://doi.org/10.25162/vswg-2018-0005">https://doi.org/10.25162/vswg-2018-0005</a>.'
  ieee: 'J. Sackel, “„Rationale Fischerei“? Das Konzept des Maximum Sustainable Yield
    im Spannungsfeld von Ökonomie und Ökologie,” <i>Vierteljahrschrift für Sozial-
    und Wirtschaftsgeschichte</i>, vol. 105, no. 2, pp. 183–200, 2018, doi: <a href="https://doi.org/10.25162/vswg-2018-0005">10.25162/vswg-2018-0005</a>.'
  mla: Sackel, Johanna. “„Rationale Fischerei“? Das Konzept des Maximum Sustainable
    Yield im Spannungsfeld von Ökonomie und Ökologie.” <i>Vierteljahrschrift für Sozial-
    und Wirtschaftsgeschichte</i>, vol. 105, no. 2, Wissenschaftliche Verlagsgesellschaft
    mbH, 2018, pp. 183–200, doi:<a href="https://doi.org/10.25162/vswg-2018-0005">10.25162/vswg-2018-0005</a>.
  short: J. Sackel, Vierteljahrschrift für Sozial- und Wirtschaftsgeschichte 105 (2018)
    183–200.
date_created: 2023-01-27T10:54:48Z
date_updated: 2023-01-31T12:56:47Z
department:
- _id: '6'
- _id: '514'
doi: 10.25162/vswg-2018-0005
intvolume: '       105'
issue: '2'
keyword:
- Economics
- Econometrics and Finance (miscellaneous)
- Sociology and Political Science
- History
- Cultural Studies
language:
- iso: ger
page: 183-200
publication: Vierteljahrschrift für Sozial- und Wirtschaftsgeschichte
publication_identifier:
  issn:
  - 0340-8728
  - 2365-2136
publication_status: published
publisher: Wissenschaftliche Verlagsgesellschaft mbH
status: public
title: „Rationale Fischerei“? Das Konzept des Maximum Sustainable Yield im Spannungsfeld
  von Ökonomie und Ökologie
type: journal_article
user_id: '14931'
volume: 105
year: '2018'
...
---
_id: '41297'
abstract:
- lang: eng
  text: <jats:p> In service industries, hierarchical loyalty programs are common relationship
    marketing instruments that award elevated status to customers who exceed a certain
    spending level (e.g., gold membership). In practice, service companies offer elevated
    status to some customers who do not meet the required spending level, in an attempt
    to profit from the profound allure of status. Relying on social psychology research
    and a mixed-method approach, this study analyzes the loyalty impact of status
    endowments, defined as awards of elevated status to customers who are not entitled
    to it. An exploratory qualitative study identifies customer gratitude and customer
    skepticism as positive and negative mediators, respectively, of customers’ attitudinal
    responses to endowed status. Quantitative studies—two experimental and one survey—substantiate
    these bright and dark sides of endowed status. The efficacy of status endowment
    is contingent on the context. To alleviate the dark-side effect, managers can
    allow target customers to actively choose whether to be endowed, especially those
    who are close to achieving the status already, and provide valuable preferential
    treatment to customers elevated by either endowment or achievement. These insights
    offer guidelines for whether and how to use status endowment in hierarchical loyalty
    programs. </jats:p>
author:
- first_name: Andreas
  full_name: Eggert, Andreas
  last_name: Eggert
- first_name: Lena
  full_name: Steinhoff, Lena
  last_name: Steinhoff
- first_name: Ina
  full_name: Garnefeld, Ina
  last_name: Garnefeld
citation:
  ama: Eggert A, Steinhoff L, Garnefeld I. Managing the Bright and Dark Sides of Status
    Endowment in Hierarchical Loyalty Programs. <i>Journal of Service Research</i>.
    2015;18(2):210-228. doi:<a href="https://doi.org/10.1177/1094670514566797">10.1177/1094670514566797</a>
  apa: Eggert, A., Steinhoff, L., &#38; Garnefeld, I. (2015). Managing the Bright
    and Dark Sides of Status Endowment in Hierarchical Loyalty Programs. <i>Journal
    of Service Research</i>, <i>18</i>(2), 210–228. <a href="https://doi.org/10.1177/1094670514566797">https://doi.org/10.1177/1094670514566797</a>
  bibtex: '@article{Eggert_Steinhoff_Garnefeld_2015, title={Managing the Bright and
    Dark Sides of Status Endowment in Hierarchical Loyalty Programs}, volume={18},
    DOI={<a href="https://doi.org/10.1177/1094670514566797">10.1177/1094670514566797</a>},
    number={2}, journal={Journal of Service Research}, publisher={SAGE Publications},
    author={Eggert, Andreas and Steinhoff, Lena and Garnefeld, Ina}, year={2015},
    pages={210–228} }'
  chicago: 'Eggert, Andreas, Lena Steinhoff, and Ina Garnefeld. “Managing the Bright
    and Dark Sides of Status Endowment in Hierarchical Loyalty Programs.” <i>Journal
    of Service Research</i> 18, no. 2 (2015): 210–28. <a href="https://doi.org/10.1177/1094670514566797">https://doi.org/10.1177/1094670514566797</a>.'
  ieee: 'A. Eggert, L. Steinhoff, and I. Garnefeld, “Managing the Bright and Dark
    Sides of Status Endowment in Hierarchical Loyalty Programs,” <i>Journal of Service
    Research</i>, vol. 18, no. 2, pp. 210–228, 2015, doi: <a href="https://doi.org/10.1177/1094670514566797">10.1177/1094670514566797</a>.'
  mla: Eggert, Andreas, et al. “Managing the Bright and Dark Sides of Status Endowment
    in Hierarchical Loyalty Programs.” <i>Journal of Service Research</i>, vol. 18,
    no. 2, SAGE Publications, 2015, pp. 210–28, doi:<a href="https://doi.org/10.1177/1094670514566797">10.1177/1094670514566797</a>.
  short: A. Eggert, L. Steinhoff, I. Garnefeld, Journal of Service Research 18 (2015)
    210–228.
date_created: 2023-01-31T15:29:06Z
date_updated: 2023-01-31T15:30:31Z
doi: 10.1177/1094670514566797
intvolume: '        18'
issue: '2'
keyword:
- Organizational Behavior and Human Resource Management
- Sociology and Political Science
- Information Systems
language:
- iso: eng
page: 210-228
publication: Journal of Service Research
publication_identifier:
  issn:
  - 1094-6705
  - 1552-7379
publication_status: published
publisher: SAGE Publications
status: public
title: Managing the Bright and Dark Sides of Status Endowment in Hierarchical Loyalty
  Programs
type: journal_article
user_id: '4336'
volume: 18
year: '2015'
...
---
_id: '43214'
author:
- first_name: Lisa
  full_name: Knoll, Lisa
  id: '88789'
  last_name: Knoll
citation:
  ama: Knoll L. Die Bewältigung wirtschaftlicher Unsicherheit. Zum Pragmatismus der
    Soziologie der Konventionen. <i>Berliner Journal für Soziologie</i>. 2014;23(3-4):367-387.
    doi:<a href="https://doi.org/10.1007/s11609-013-0232-5">10.1007/s11609-013-0232-5</a>
  apa: Knoll, L. (2014). Die Bewältigung wirtschaftlicher Unsicherheit. Zum Pragmatismus
    der Soziologie der Konventionen. <i>Berliner Journal für Soziologie</i>, <i>23</i>(3–4),
    367–387. <a href="https://doi.org/10.1007/s11609-013-0232-5">https://doi.org/10.1007/s11609-013-0232-5</a>
  bibtex: '@article{Knoll_2014, title={Die Bewältigung wirtschaftlicher Unsicherheit.
    Zum Pragmatismus der Soziologie der Konventionen}, volume={23}, DOI={<a href="https://doi.org/10.1007/s11609-013-0232-5">10.1007/s11609-013-0232-5</a>},
    number={3–4}, journal={Berliner Journal für Soziologie}, publisher={Springer Science
    and Business Media LLC}, author={Knoll, Lisa}, year={2014}, pages={367–387} }'
  chicago: 'Knoll, Lisa. “Die Bewältigung wirtschaftlicher Unsicherheit. Zum Pragmatismus
    der Soziologie der Konventionen.” <i>Berliner Journal für Soziologie</i> 23, no.
    3–4 (2014): 367–87. <a href="https://doi.org/10.1007/s11609-013-0232-5">https://doi.org/10.1007/s11609-013-0232-5</a>.'
  ieee: 'L. Knoll, “Die Bewältigung wirtschaftlicher Unsicherheit. Zum Pragmatismus
    der Soziologie der Konventionen,” <i>Berliner Journal für Soziologie</i>, vol.
    23, no. 3–4, pp. 367–387, 2014, doi: <a href="https://doi.org/10.1007/s11609-013-0232-5">10.1007/s11609-013-0232-5</a>.'
  mla: Knoll, Lisa. “Die Bewältigung wirtschaftlicher Unsicherheit. Zum Pragmatismus
    der Soziologie der Konventionen.” <i>Berliner Journal für Soziologie</i>, vol.
    23, no. 3–4, Springer Science and Business Media LLC, 2014, pp. 367–87, doi:<a
    href="https://doi.org/10.1007/s11609-013-0232-5">10.1007/s11609-013-0232-5</a>.
  short: L. Knoll, Berliner Journal für Soziologie 23 (2014) 367–387.
date_created: 2023-03-30T08:24:42Z
date_updated: 2023-12-22T13:43:57Z
department:
- _id: '121'
doi: 10.1007/s11609-013-0232-5
extern: '1'
intvolume: '        23'
issue: 3-4
keyword:
- Sociology and Political Science
language:
- iso: ger
page: 367-387
publication: Berliner Journal für Soziologie
publication_identifier:
  issn:
  - 0863-1808
  - 1862-2593
publication_status: published
publisher: Springer Science and Business Media LLC
status: public
title: Die Bewältigung wirtschaftlicher Unsicherheit. Zum Pragmatismus der Soziologie
  der Konventionen
type: journal_article
user_id: '14931'
volume: 23
year: '2014'
...
