---
_id: '61025'
abstract:
- lang: eng
text: The concept of social dominance has been used in a plethora of studies to
assess animal behaviour and relationships between individuals for nearly a century.
Nevertheless, a standard approach does not yet exist to assess dominance in species
that have a nonlinear or weakly linear hierarchical structure. We amassed 316
published data sets and show that 73.7% of the data sets and 90.3% of 103 species
that we reviewed do not have a strongly linear structure. Herein, we present a
novel method, ADAGIO, for assessing the structure of dominance networks. ADAGIO
computes dominance hierarchies, in the form of directed acyclic graphs, to represent
the dominance relations of a given group of animals. Thus far, most methods for
computing dominance ranks assume implicitly that the dominance relation is a total
order of the individuals in a group. ADAGIO does not assume or require this to
be always true, and is hence more appropriate for analysing dominance hierarchies
that are not strongly linear. We evaluated our approach against other frequently
used methods, I&SI, David's score and Elo-rating, on 12 000 simulated data sets
and on 279 interaction matrices from published, empirical data. The results from
the simulated data show that ADAGIO achieves a significantly smaller error, and
hence performs better when assigning ranks than other methods. Additionally, ADAGIO
generated accurate dominance hierarchies for empirical data sets with a high index
of linearity. Hence, our findings suggest that ADAGIO is currently the most reliable
method to assess social dominance in gregarious animals living in groups of any
size. Furthermore, since ADAGIO was designed to be generic, its applicability
has the potential to extend beyond dominance data. The source code of our algorithm
and all simulations used for this paper are publicly available at http://ngonga.github.io/adagio/.
article_type: original
author:
- first_name: Pamela Heidi
full_name: Douglas, Pamela Heidi
id: '72311'
last_name: Douglas
- first_name: Axel-Cyrille
full_name: Ngonga Ngomo, Axel-Cyrille
id: '65716'
last_name: Ngonga Ngomo
- first_name: Gottfried
full_name: Hohmann, Gottfried
last_name: Hohmann
citation:
ama: Douglas PH, Ngonga Ngomo A-C, Hohmann G. A novel approach for dominance assessment
in gregarious species: ADAGIO. Animal Behaviour. 2016;123:21-32. doi:10.1016/j.anbehav.2016.10.014
apa: Douglas, P. H., Ngonga Ngomo, A.-C., & Hohmann, G. (2016). A novel approach
for dominance assessment in gregarious species: ADAGIO. Animal Behaviour,
123, 21–32. https://doi.org/10.1016/j.anbehav.2016.10.014
bibtex: '@article{Douglas_Ngonga Ngomo_Hohmann_2016, title={A novel approach for
dominance assessment in gregarious species: ADAGIO}, volume={123}, DOI={10.1016/j.anbehav.2016.10.014},
journal={Animal Behaviour}, publisher={Elsevier BV}, author={Douglas, Pamela Heidi
and Ngonga Ngomo, Axel-Cyrille and Hohmann, Gottfried}, year={2016}, pages={21–32}
}'
chicago: 'Douglas, Pamela Heidi, Axel-Cyrille Ngonga Ngomo, and Gottfried Hohmann.
“A Novel Approach for Dominance Assessment in Gregarious Species: ADAGIO.” Animal
Behaviour 123 (2016): 21–32. https://doi.org/10.1016/j.anbehav.2016.10.014.'
ieee: 'P. H. Douglas, A.-C. Ngonga Ngomo, and G. Hohmann, “A novel approach for
dominance assessment in gregarious species: ADAGIO,” Animal Behaviour,
vol. 123, pp. 21–32, 2016, doi: 10.1016/j.anbehav.2016.10.014.'
mla: Douglas, Pamela Heidi, et al. “A Novel Approach for Dominance Assessment in
Gregarious Species: ADAGIO.” Animal Behaviour, vol. 123, Elsevier BV, 2016,
pp. 21–32, doi:10.1016/j.anbehav.2016.10.014.
short: P.H. Douglas, A.-C. Ngonga Ngomo, G. Hohmann, Animal Behaviour 123 (2016)
21–32.
date_created: 2025-08-26T19:24:18Z
date_updated: 2025-08-26T19:57:38Z
department:
- _id: '40'
doi: 10.1016/j.anbehav.2016.10.014
extern: '1'
intvolume: ' 123'
keyword:
- aggression
- behaviour
- comparability
- directed acyclic graph
- hierarchy
- linearity
- nonlinearity
- social rank
- totality
language:
- iso: eng
page: 21-32
publication: Animal Behaviour
publication_identifier:
issn:
- 0003-3472
publication_status: published
publisher: Elsevier BV
status: public
title: A novel approach for dominance assessment in gregarious species: ADAGIO
type: journal_article
user_id: '72311'
volume: 123
year: '2016'
...
---
_id: '4463'
abstract:
- lang: eng
text: "Academic success in Higher Education is influenced by a number of different
factors. This paper tackles the question if the individual levels of motivation,
anxiety, enjoyment and self-efficacy, measured immediately before entering university,
influence the probability of academic success. Former studies have shown an influence
of the high school grade, the learning environment and motivational variables.
They do not investigate, however, the individual levels of the mentioned constructs
before the beginning of the studies. This research was conducted at the University
of St. Gallen/Switzerland. The sample includes 695 first-year students who provided
information about the individual level of the mentioned constructs. \r\nDescriptive
statistics show that on average the students are highly motivated, have a high
level of self-efficacy and are looking forward to their studies before their beginning.
Yet, there are students who have a high level of fear of failure in the study
in spite of their high motivation and self-efficacy. A logistic regression shows
that there is a significant effect of fear of failure on the probability of study
success. This paper shows that fear of failure can increase the probability of
academic failure and thus become a self-fulfilling prophecy. It confirms fear
as an important factor for academic success. Furthermore, other important factors
for academic success, for example the high school grade, could be confirmed in
this study"
author:
- first_name: Taiga
full_name: Brahm, Taiga
last_name: Brahm
- first_name: Tobias
full_name: Jenert, Tobias
id: '71994'
last_name: Jenert
orcid: ' https://orcid.org/0000-0001-9262-5646'
- first_name: Dietrich
full_name: Wagner, Dietrich
last_name: Wagner
citation:
ama: 'Brahm T, Jenert T, Wagner D. The self-fulfilling prophecy of fear of academic
failure. In: ; 2015.'
apa: Brahm, T., Jenert, T., & Wagner, D. (2015). The self-fulfilling prophecy
of fear of academic failure. Presented at the 16th Biennial EARLI Conference for
Research on Learning and Instruction, Zypern.
bibtex: '@inproceedings{Brahm_Jenert_Wagner_2015, title={The self-fulfilling prophecy
of fear of academic failure}, author={Brahm, Taiga and Jenert, Tobias and Wagner,
Dietrich}, year={2015} }'
chicago: Brahm, Taiga, Tobias Jenert, and Dietrich Wagner. “The Self-Fulfilling
Prophecy of Fear of Academic Failure,” 2015.
ieee: T. Brahm, T. Jenert, and D. Wagner, “The self-fulfilling prophecy of fear
of academic failure,” presented at the 16th Biennial EARLI Conference for Research
on Learning and Instruction, Zypern, 2015.
mla: Brahm, Taiga, et al. The Self-Fulfilling Prophecy of Fear of Academic Failure.
2015.
short: 'T. Brahm, T. Jenert, D. Wagner, in: 2015.'
conference:
end_date: 2015-08-29
location: Zypern
name: 16th Biennial EARLI Conference for Research on Learning and Instruction
start_date: 2015-08-25
date_created: 2018-09-18T12:52:45Z
date_updated: 2022-01-06T07:01:05Z
department:
- _id: '208'
- _id: '282'
extern: '1'
keyword:
- Quantitative methods
- Student learning
- Emotion and Cognition
- Social sciences
- Higher education
- Motivation and Emotion
- Fear of Failure
status: public
title: The self-fulfilling prophecy of fear of academic failure
type: conference
user_id: '51057'
year: '2015'
...
---
_id: '17189'
abstract:
- lang: eng
text: 'Alignment is a phenomenon observed in human conversation: Dialog partners''
behavior converges in many respects. Such alignment has been proposed to be automatic
and the basis for communicating successfully. Recent research on human-computer
dialog promotes a mediated communicative design account of alignment according
to which the extent of alignment is influenced by interlocutors'' beliefs about
each other. Our work aims at adding to these findings in two ways. (a) Our work
investigates alignment of manual actions, instead of lexical choice. (b) Participants
interact with the iCub humanoid robot, instead of an artificial computer dialog
system. Our results confirm that alignment also takes place in the domain of actions.
We were not able to replicate the results of the original study in general in
this setting, but in accordance with its findings, participants with a high questionnaire
score for emotional stability and participants who are familiar with robots align
their actions more to a robot they believe to be basic than to one they believe
to be advanced. Regarding alignment over the course of an interaction, the extent
of alignment seems to remain constant, when participants believe the robot to
be advanced, but it increases over time, when participants believe the robot to
be a basic version.'
author:
- first_name: Anna-Lisa
full_name: Vollmer, Anna-Lisa
last_name: Vollmer
- first_name: Katharina
full_name: Rohlfing, Katharina
id: '50352'
last_name: Rohlfing
- first_name: Britta
full_name: Wrede, Britta
last_name: Wrede
- first_name: Angelo
full_name: Cangelosi, Angelo
last_name: Cangelosi
citation:
ama: Vollmer A-L, Rohlfing K, Wrede B, Cangelosi A. Alignment to the Actions of
a Robot. International Journal of Social Robotics. 2015;7(2):241-252. doi:10.1007/s12369-014-0252-0
apa: Vollmer, A.-L., Rohlfing, K., Wrede, B., & Cangelosi, A. (2015). Alignment
to the Actions of a Robot. International Journal of Social Robotics, 7(2),
241–252. https://doi.org/10.1007/s12369-014-0252-0
bibtex: '@article{Vollmer_Rohlfing_Wrede_Cangelosi_2015, title={Alignment to the
Actions of a Robot}, volume={7}, DOI={10.1007/s12369-014-0252-0},
number={2}, journal={International Journal of Social Robotics}, publisher={Springer-Verlag},
author={Vollmer, Anna-Lisa and Rohlfing, Katharina and Wrede, Britta and Cangelosi,
Angelo}, year={2015}, pages={241–252} }'
chicago: 'Vollmer, Anna-Lisa, Katharina Rohlfing, Britta Wrede, and Angelo Cangelosi.
“Alignment to the Actions of a Robot.” International Journal of Social Robotics
7, no. 2 (2015): 241–52. https://doi.org/10.1007/s12369-014-0252-0.'
ieee: 'A.-L. Vollmer, K. Rohlfing, B. Wrede, and A. Cangelosi, “Alignment to the
Actions of a Robot,” International Journal of Social Robotics, vol. 7,
no. 2, pp. 241–252, 2015, doi: 10.1007/s12369-014-0252-0.'
mla: Vollmer, Anna-Lisa, et al. “Alignment to the Actions of a Robot.” International
Journal of Social Robotics, vol. 7, no. 2, Springer-Verlag, 2015, pp. 241–52,
doi:10.1007/s12369-014-0252-0.
short: A.-L. Vollmer, K. Rohlfing, B. Wrede, A. Cangelosi, International Journal
of Social Robotics 7 (2015) 241–252.
date_created: 2020-06-24T13:01:06Z
date_updated: 2023-02-01T16:07:40Z
department:
- _id: '749'
doi: 10.1007/s12369-014-0252-0
intvolume: ' 7'
issue: '2'
keyword:
- learning
- Human-robot interaction
- Alignment
- Robot social
- Action understanding
language:
- iso: eng
page: 241-252
publication: International Journal of Social Robotics
publication_identifier:
issn:
- 1875-4791
publisher: Springer-Verlag
status: public
title: Alignment to the Actions of a Robot
type: journal_article
user_id: '14931'
volume: 7
year: '2015'
...
---
_id: '17662'
author:
- first_name: Gleb
full_name: Polevoy, Gleb
id: '83983'
last_name: Polevoy
- first_name: Rann
full_name: Smorodinsky, Rann
last_name: Smorodinsky
- first_name: Moshe
full_name: Tennenholtz, Moshe
last_name: Tennenholtz
citation:
ama: Polevoy G, Smorodinsky R, Tennenholtz M. Signaling Competition and Social Welfare.
ACM Trans Econ Comput. 2014;2(1):1:1-1:16. doi:10.1145/2560766
apa: Polevoy, G., Smorodinsky, R., & Tennenholtz, M. (2014). Signaling Competition
and Social Welfare. ACM Trans. Econ. Comput., 2(1), 1:1-1:16. https://doi.org/10.1145/2560766
bibtex: '@article{Polevoy_Smorodinsky_Tennenholtz_2014, title={Signaling Competition
and Social Welfare}, volume={2}, DOI={10.1145/2560766},
number={1}, journal={ACM Trans. Econ. Comput.}, publisher={ACM}, author={Polevoy,
Gleb and Smorodinsky, Rann and Tennenholtz, Moshe}, year={2014}, pages={1:1-1:16}
}'
chicago: 'Polevoy, Gleb, Rann Smorodinsky, and Moshe Tennenholtz. “Signaling Competition
and Social Welfare.” ACM Trans. Econ. Comput. 2, no. 1 (2014): 1:1-1:16.
https://doi.org/10.1145/2560766.'
ieee: G. Polevoy, R. Smorodinsky, and M. Tennenholtz, “Signaling Competition and
Social Welfare,” ACM Trans. Econ. Comput., vol. 2, no. 1, pp. 1:1-1:16,
2014.
mla: Polevoy, Gleb, et al. “Signaling Competition and Social Welfare.” ACM Trans.
Econ. Comput., vol. 2, no. 1, ACM, 2014, pp. 1:1-1:16, doi:10.1145/2560766.
short: G. Polevoy, R. Smorodinsky, M. Tennenholtz, ACM Trans. Econ. Comput. 2 (2014)
1:1-1:16.
date_created: 2020-08-06T15:21:55Z
date_updated: 2022-01-06T06:53:16Z
department:
- _id: '63'
- _id: '541'
doi: 10.1145/2560766
extern: '1'
intvolume: ' 2'
issue: '1'
keyword:
- Competition
- efficiency
- equilibrium
- market
- social welfare
language:
- iso: eng
page: 1:1-1:16
publication: ACM Trans. Econ. Comput.
publication_identifier:
issn:
- 2167-8375
publisher: ACM
status: public
title: Signaling Competition and Social Welfare
type: journal_article
user_id: '83983'
volume: 2
year: '2014'
...
---
_id: '13317'
abstract:
- lang: eng
text: Along with the increasing popularity of social media and online communities
in many business settings, the notion of online community health has become a
common means by which community managers judge the condition or state of their
communities. It has also been introduced to the literature, yet the concept remains
underspecified and fragmented. In this paper, we work toward a construct conceptualization
of online community health. Through a review of extant literature and dialogue
with specialists in the field, we develop a multi-dimensional construct of online
community health, consisting of seven elements. In writing this paper, we attempt
to foster theory development around new organizational forms by advancing a new
and important construct. The paper further provides guidance to the managers of
social media and online communities by taking a systematic look at the well-being
of their communities.
author:
- first_name: David
full_name: Wagner, David
last_name: Wagner
- first_name: Alexander
full_name: Richter, Alexander
last_name: Richter
- first_name: Matthias
full_name: Trier, Matthias
id: '72744'
last_name: Trier
- first_name: Heinz-Theo
full_name: Wagner, Heinz-Theo
last_name: Wagner
citation:
ama: 'Wagner D, Richter A, Trier M, Wagner H-T. Towards a Conceptualization of Online
Community Health. In: Karahanna E, Srinivasan A, Tan B, eds. Proceedings of
the 35th International Conference on Information Systems. ICIS 2014. Association
for Information Systems. AIS Electronic Library (AISeL); 2014.'
apa: Wagner, D., Richter, A., Trier, M., & Wagner, H.-T. (2014). Towards a Conceptualization
of Online Community Health. In E. Karahanna, A. Srinivasan, & B. Tan (Eds.),
Proceedings of the 35th International Conference on Information Systems. ICIS
2014. Association for Information Systems. AIS Electronic Library (AISeL).
bibtex: '@inproceedings{Wagner_Richter_Trier_Wagner_2014, title={Towards a Conceptualization
of Online Community Health}, booktitle={Proceedings of the 35th International
Conference on Information Systems. ICIS 2014}, publisher={Association for Information
Systems. AIS Electronic Library (AISeL)}, author={Wagner, David and Richter, Alexander
and Trier, Matthias and Wagner, Heinz-Theo}, editor={Karahanna, Elena and Srinivasan,
Ananth and Tan, BernardEditors}, year={2014} }'
chicago: Wagner, David, Alexander Richter, Matthias Trier, and Heinz-Theo Wagner.
“Towards a Conceptualization of Online Community Health.” In Proceedings of
the 35th International Conference on Information Systems. ICIS 2014, edited
by Elena Karahanna, Ananth Srinivasan, and Bernard Tan. Association for Information
Systems. AIS Electronic Library (AISeL), 2014.
ieee: D. Wagner, A. Richter, M. Trier, and H.-T. Wagner, “Towards a Conceptualization
of Online Community Health,” in Proceedings of the 35th International Conference
on Information Systems. ICIS 2014, 2014.
mla: Wagner, David, et al. “Towards a Conceptualization of Online Community Health.”
Proceedings of the 35th International Conference on Information Systems. ICIS
2014, edited by Elena Karahanna et al., Association for Information Systems.
AIS Electronic Library (AISeL), 2014.
short: 'D. Wagner, A. Richter, M. Trier, H.-T. Wagner, in: E. Karahanna, A. Srinivasan,
B. Tan (Eds.), Proceedings of the 35th International Conference on Information
Systems. ICIS 2014, Association for Information Systems. AIS Electronic Library
(AISeL), 2014.'
date_created: 2019-09-19T11:29:05Z
date_updated: 2022-01-06T06:51:33Z
department:
- _id: '198'
editor:
- first_name: Elena
full_name: Karahanna, Elena
last_name: Karahanna
- first_name: Ananth
full_name: Srinivasan, Ananth
last_name: Srinivasan
- first_name: Bernard
full_name: Tan, Bernard
last_name: Tan
keyword:
- Social media
- Online communities
- Online community success
- Online community health
- Construct conceptualization
language:
- iso: eng
publication: Proceedings of the 35th International Conference on Information Systems.
ICIS 2014
publisher: Association for Information Systems. AIS Electronic Library (AISeL)
status: public
title: Towards a Conceptualization of Online Community Health
type: conference
user_id: '62809'
year: '2014'
...
---
_id: '17199'
abstract:
- lang: eng
text: 'Research of tutoring in parent-infant interaction has shown that tutors -
when presenting some action - modify both their verbal and manual performance
for the learner (‘motherese’, ‘motionese’). Investigating the sources and effects
of the tutors’ action modifications, we suggest an interactional account of ‘motionese’.
Using video-data from a semi-experimental study in which parents taught their
8 to 11 month old infants how to nest a set of differently sized cups, we found
that the tutors’ action modifications (in particular: high arches) functioned
as an orienting device to guide the infant’s visual attention (gaze). Action modification
and the recipient’s gaze can be seen to have a reciprocal sequential relationship
and to constitute a constant loop of mutual adjustments. Implications are discussed
for developmental research and for robotic ‘Social Learning’. We argue that a
robot system could use on-line feedback strategies (e.g. gaze) to pro-actively
shape a tutor’s action presentation as it emerges.'
author:
- first_name: Karola
full_name: Pitsch, Karola
last_name: Pitsch
- first_name: Anna-Lisa
full_name: Vollmer, Anna-Lisa
last_name: Vollmer
- first_name: Katharina
full_name: Rohlfing, Katharina
id: '50352'
last_name: Rohlfing
- first_name: Jannik
full_name: Fritsch, Jannik
last_name: Fritsch
- first_name: Britta
full_name: Wrede, Britta
last_name: Wrede
citation:
ama: 'Pitsch K, Vollmer A-L, Rohlfing K, Fritsch J, Wrede B. Tutoring in adult-child-interaction:
On the loop of the tutor’s action modification and the recipient’s gaze. Interaction
Studies. 2014;15(1):55-98. doi:10.1075/is.15.1.03pit'
apa: 'Pitsch, K., Vollmer, A.-L., Rohlfing, K., Fritsch, J., & Wrede, B. (2014).
Tutoring in adult-child-interaction: On the loop of the tutor’s action modification
and the recipient’s gaze. Interaction Studies, 15(1), 55–98. https://doi.org/10.1075/is.15.1.03pit'
bibtex: '@article{Pitsch_Vollmer_Rohlfing_Fritsch_Wrede_2014, title={Tutoring in
adult-child-interaction: On the loop of the tutor’s action modification and the
recipient’s gaze}, volume={15}, DOI={10.1075/is.15.1.03pit},
number={1}, journal={Interaction Studies}, publisher={John Benjamins Publishing
Company}, author={Pitsch, Karola and Vollmer, Anna-Lisa and Rohlfing, Katharina
and Fritsch, Jannik and Wrede, Britta}, year={2014}, pages={55–98} }'
chicago: 'Pitsch, Karola, Anna-Lisa Vollmer, Katharina Rohlfing, Jannik Fritsch,
and Britta Wrede. “Tutoring in Adult-Child-Interaction: On the Loop of the Tutor’s
Action Modification and the Recipient’s Gaze.” Interaction Studies 15,
no. 1 (2014): 55–98. https://doi.org/10.1075/is.15.1.03pit.'
ieee: 'K. Pitsch, A.-L. Vollmer, K. Rohlfing, J. Fritsch, and B. Wrede, “Tutoring
in adult-child-interaction: On the loop of the tutor’s action modification and
the recipient’s gaze,” Interaction Studies, vol. 15, no. 1, pp. 55–98,
2014, doi: 10.1075/is.15.1.03pit.'
mla: 'Pitsch, Karola, et al. “Tutoring in Adult-Child-Interaction: On the Loop of
the Tutor’s Action Modification and the Recipient’s Gaze.” Interaction Studies,
vol. 15, no. 1, John Benjamins Publishing Company, 2014, pp. 55–98, doi:10.1075/is.15.1.03pit.'
short: K. Pitsch, A.-L. Vollmer, K. Rohlfing, J. Fritsch, B. Wrede, Interaction
Studies 15 (2014) 55–98.
date_created: 2020-06-24T13:01:17Z
date_updated: 2023-02-01T16:10:52Z
department:
- _id: '749'
doi: 10.1075/is.15.1.03pit
intvolume: ' 15'
issue: '1'
keyword:
- conversation analysis
- interactional coordination
- adult-child-interaction
- feedback
- gaze
- quantification
- social learning
- motionese
- tutoring
language:
- iso: eng
page: 55-98
publication: Interaction Studies
publication_identifier:
issn:
- 1572-0381
publisher: John Benjamins Publishing Company
status: public
title: 'Tutoring in adult-child-interaction: On the loop of the tutor''s action modification
and the recipient''s gaze'
type: journal_article
user_id: '14931'
volume: 15
year: '2014'
...
---
_id: '17200'
abstract:
- lang: eng
text: This research investigated infants’ online perception of give-me gestures
during observation of a social interaction. In the first experiment, goal-directed
eye movements of 12-month-olds were recorded as they observed a give-and-take
interaction in which an object is passed from one individual to another. Infants’
gaze shifts from the passing hand to the receiving hand were significantly faster
when the receiving hand formed a give-me gesture relative to when it was presented
as an inverted hand shape. Experiment 2 revealed that infants’ goal-directed gaze
shifts were not based on different affordances of the two receiving hands. Two
additional control experiments further demonstrated that differences in infants’
online gaze behavior were not mediated by an attentional preference for the give-me
gesture. Together, our findings provide evidence that properties of social action
goals influence infants’ online gaze during action observation. The current studies
demonstrate that infants have expectations about well-formed object transfer actions
between social agents. We suggest that 12-month-olds are sensitive to social goals
within the context of give-and-take interactions while observing from a third-party
perspective.
author:
- first_name: Claudia
full_name: Elsner, Claudia
last_name: Elsner
- first_name: Marta
full_name: Bakker, Marta
last_name: Bakker
- first_name: Katharina
full_name: Rohlfing, Katharina
id: '50352'
last_name: Rohlfing
- first_name: Gustaf
full_name: Gredebäck, Gustaf
last_name: Gredebäck
citation:
ama: Elsner C, Bakker M, Rohlfing K, Gredebäck G. Infants’ online perception of
give-and-take interactions. Journal of Experimental Child Psychology. 2014;126:280-294.
doi:10.1016/j.jecp.2014.05.007
apa: Elsner, C., Bakker, M., Rohlfing, K., & Gredebäck, G. (2014). Infants’
online perception of give-and-take interactions. Journal of Experimental Child
Psychology, 126, 280–294. https://doi.org/10.1016/j.jecp.2014.05.007
bibtex: '@article{Elsner_Bakker_Rohlfing_Gredebäck_2014, title={Infants’ online
perception of give-and-take interactions}, volume={126}, DOI={10.1016/j.jecp.2014.05.007},
journal={Journal of Experimental Child Psychology}, publisher={Elsevier BV}, author={Elsner,
Claudia and Bakker, Marta and Rohlfing, Katharina and Gredebäck, Gustaf}, year={2014},
pages={280–294} }'
chicago: 'Elsner, Claudia, Marta Bakker, Katharina Rohlfing, and Gustaf Gredebäck.
“Infants’ Online Perception of Give-and-Take Interactions.” Journal of Experimental
Child Psychology 126 (2014): 280–94. https://doi.org/10.1016/j.jecp.2014.05.007.'
ieee: 'C. Elsner, M. Bakker, K. Rohlfing, and G. Gredebäck, “Infants’ online perception
of give-and-take interactions,” Journal of Experimental Child Psychology,
vol. 126, pp. 280–294, 2014, doi: 10.1016/j.jecp.2014.05.007.'
mla: Elsner, Claudia, et al. “Infants’ Online Perception of Give-and-Take Interactions.”
Journal of Experimental Child Psychology, vol. 126, Elsevier BV, 2014,
pp. 280–94, doi:10.1016/j.jecp.2014.05.007.
short: C. Elsner, M. Bakker, K. Rohlfing, G. Gredebäck, Journal of Experimental
Child Psychology 126 (2014) 280–294.
date_created: 2020-06-24T13:01:19Z
date_updated: 2023-02-01T16:11:16Z
department:
- _id: '749'
doi: 10.1016/j.jecp.2014.05.007
intvolume: ' 126'
keyword:
- Give-me gesture
- Infant
- Anticipation
- Eye movement
- Gesture
- Social interaction
language:
- iso: eng
page: 280-294
publication: Journal of Experimental Child Psychology
publication_identifier:
issn:
- 0022-0965
publisher: Elsevier BV
status: public
title: Infants' online perception of give-and-take interactions
type: journal_article
user_id: '14931'
volume: 126
year: '2014'
...
---
_id: '4699'
author:
- first_name: Jörg
full_name: Becker, Jörg
last_name: Becker
- first_name: Daniel
full_name: Beverungen, Daniel
id: '59677'
last_name: Beverungen
- first_name: Ralf
full_name: Knackstedt, Ralf
last_name: Knackstedt
- first_name: Martin
full_name: Matzner, Martin
last_name: Matzner
- first_name: Oliver
full_name: Müller, Oliver
id: '72849'
last_name: Müller
- first_name: Jens
full_name: Pöppelbuss, Jens
last_name: Pöppelbuss
citation:
ama: 'Becker J, Beverungen D, Knackstedt R, Matzner M, Müller O, Pöppelbuss J. Designing
interaction routines in service networks: A modularity and social construction-based
approach. Scandinavian Journal of Information Systems. 2013;(1):17--47.'
apa: 'Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., Müller, O., &
Pöppelbuss, J. (2013). Designing interaction routines in service networks: A modularity
and social construction-based approach. Scandinavian Journal of Information
Systems, (1), 17--47.'
bibtex: '@article{Becker_Beverungen_Knackstedt_Matzner_Müller_Pöppelbuss_2013, title={Designing
interaction routines in service networks: A modularity and social construction-based
approach}, number={1}, journal={Scandinavian Journal of Information Systems},
author={Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner,
Martin and Müller, Oliver and Pöppelbuss, Jens}, year={2013}, pages={17--47} }'
chicago: 'Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, Martin Matzner, Oliver
Müller, and Jens Pöppelbuss. “Designing Interaction Routines in Service Networks:
A Modularity and Social Construction-Based Approach.” Scandinavian Journal
of Information Systems, no. 1 (2013): 17--47.'
ieee: 'J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, and J. Pöppelbuss,
“Designing interaction routines in service networks: A modularity and social construction-based
approach,” Scandinavian Journal of Information Systems, no. 1, pp. 17--47,
2013.'
mla: 'Becker, Jörg, et al. “Designing Interaction Routines in Service Networks:
A Modularity and Social Construction-Based Approach.” Scandinavian Journal
of Information Systems, no. 1, 2013, pp. 17--47.'
short: J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, J. Pöppelbuss,
Scandinavian Journal of Information Systems (2013) 17--47.
date_created: 2018-10-12T08:30:56Z
date_updated: 2022-01-06T07:01:18Z
extern: '1'
issue: '1'
keyword:
- Business process management
- Conceptual modeling
- Interaction routines
- Modular design
- Service networks
- Social construction
language:
- iso: eng
main_file_link:
- url: https://aisel.aisnet.org/sjis/vol25/iss1/2/
page: 17--47
publication: Scandinavian Journal of Information Systems
publication_identifier:
issn:
- '09050167'
status: public
title: 'Designing interaction routines in service networks: A modularity and social
construction-based approach'
type: journal_article
user_id: '72849'
year: '2013'
...
---
_id: '13322'
abstract:
- lang: eng
text: Previous research suggests the existence of sentiments in online social networks.
In comparison to real life human interaction, in which sentiments have been shown
to have an influence on human behaviour, it is not yet completely understood which
mechanisms explain how sentiments influence users in online environments. We develop
a theoretical framework that tries to bridge the gap between social influence
theories that focus on offline interactions on one hand and online interaction
in social networks on the other hand. We then test our hypothesis about the influence
and dissemination of sentiments in a quantitative analysis that is based on retrieved
textual messages of communication patterns in over 12000 online social networks.
Our empirical results suggest a general influence of sentiments on node communication
patterns that is evidenced by increased occurrences of subsequent messages that
express the same sentiment polarization. We interpret these findings and suggest
future research to advance our currently limited theories that assume perceived
and generalized social influence to path-dependent social influence models that
consider actual behaviour.
author:
- first_name: Robert
full_name: Hillmann, Robert
last_name: Hillmann
- first_name: Matthias
full_name: Trier, Matthias
id: '72744'
last_name: Trier
citation:
ama: 'Hillmann R, Trier M. Influence and Dissemination Of Sentiments in Social Network
Communication Patterns. In: ECIS 2013 Proceedings. Association for Information
Systems. AIS Electronic Library (AISeL); 2013.'
apa: Hillmann, R., & Trier, M. (2013). Influence and Dissemination Of Sentiments
in Social Network Communication Patterns. In ECIS 2013 Proceedings. Association
for Information Systems. AIS Electronic Library (AISeL).
bibtex: '@inproceedings{Hillmann_Trier_2013, title={Influence and Dissemination
Of Sentiments in Social Network Communication Patterns}, booktitle={ECIS 2013
Proceedings}, publisher={Association for Information Systems. AIS Electronic Library
(AISeL)}, author={Hillmann, Robert and Trier, Matthias}, year={2013} }'
chicago: Hillmann, Robert, and Matthias Trier. “Influence and Dissemination Of Sentiments
in Social Network Communication Patterns.” In ECIS 2013 Proceedings. Association
for Information Systems. AIS Electronic Library (AISeL), 2013.
ieee: R. Hillmann and M. Trier, “Influence and Dissemination Of Sentiments in Social
Network Communication Patterns,” in ECIS 2013 Proceedings, 2013.
mla: Hillmann, Robert, and Matthias Trier. “Influence and Dissemination Of Sentiments
in Social Network Communication Patterns.” ECIS 2013 Proceedings, Association
for Information Systems. AIS Electronic Library (AISeL), 2013.
short: 'R. Hillmann, M. Trier, in: ECIS 2013 Proceedings, Association for Information
Systems. AIS Electronic Library (AISeL), 2013.'
date_created: 2019-09-19T11:38:37Z
date_updated: 2022-01-06T06:51:33Z
department:
- _id: '198'
keyword:
- Social Network Analysis
- Sentiment Analysis
- Communication Patterns
language:
- iso: eng
publication: ECIS 2013 Proceedings
publication_identifier:
isbn:
- '9783834924421'
publisher: Association for Information Systems. AIS Electronic Library (AISeL)
status: public
title: Influence and Dissemination Of Sentiments in Social Network Communication Patterns
type: conference
user_id: '62809'
year: '2013'
...
---
_id: '13324'
abstract:
- lang: eng
text: 'The new technological enhancements and the accessibility to varieties of
online applications, enable users to collect personal data and perform self-evaluation
through test, comparison and experimentation. The sparked interest in numbers
and numbers as self-representative visualisations is prominent in social networking
sites, which are the empirical setting for the present study. This paper sets
out to establish a multi-theoretical framework which enables the investigation
of emerging phenomena of the role of numbers in social networking sites. The proposed
framework rests on three theoretical pillars: self-determination theory, heuristic
decision making and behavioural economics. A discussion departs from these convictions
to investigate user reactions and behaviour when faced with numerical representations
in the SNS.'
author:
- first_name: Mimmi
full_name: Sjöklint, Mimmi
last_name: Sjöklint
- first_name: Ioanna
full_name: Constantiou, Ioanna
last_name: Constantiou
- first_name: Matthias
full_name: Trier, Matthias
id: '72744'
last_name: Trier
citation:
ama: 'Sjöklint M, Constantiou I, Trier M. Numerical Representations and User Behaviour
in Social Networking Sites: Towards a Multi- Theoretical Research Framework. In:
ECIS 2013 Proceedings. Association for Information Systems. AIS Electronic
Library (AISeL); 2013.'
apa: 'Sjöklint, M., Constantiou, I., & Trier, M. (2013). Numerical Representations
and User Behaviour in Social Networking Sites: Towards a Multi- Theoretical Research
Framework. In ECIS 2013 Proceedings. Association for Information Systems.
AIS Electronic Library (AISeL).'
bibtex: '@inproceedings{Sjöklint_Constantiou_Trier_2013, title={Numerical Representations
and User Behaviour in Social Networking Sites: Towards a Multi- Theoretical Research
Framework}, booktitle={ECIS 2013 Proceedings}, publisher={Association for Information
Systems. AIS Electronic Library (AISeL)}, author={Sjöklint, Mimmi and Constantiou,
Ioanna and Trier, Matthias}, year={2013} }'
chicago: 'Sjöklint, Mimmi, Ioanna Constantiou, and Matthias Trier. “Numerical Representations
and User Behaviour in Social Networking Sites: Towards a Multi- Theoretical Research
Framework.” In ECIS 2013 Proceedings. Association for Information Systems.
AIS Electronic Library (AISeL), 2013.'
ieee: 'M. Sjöklint, I. Constantiou, and M. Trier, “Numerical Representations and
User Behaviour in Social Networking Sites: Towards a Multi- Theoretical Research
Framework,” in ECIS 2013 Proceedings, 2013.'
mla: 'Sjöklint, Mimmi, et al. “Numerical Representations and User Behaviour in Social
Networking Sites: Towards a Multi- Theoretical Research Framework.” ECIS 2013
Proceedings, Association for Information Systems. AIS Electronic Library (AISeL),
2013.'
short: 'M. Sjöklint, I. Constantiou, M. Trier, in: ECIS 2013 Proceedings, Association
for Information Systems. AIS Electronic Library (AISeL), 2013.'
date_created: 2019-09-19T12:14:55Z
date_updated: 2022-01-06T06:51:33Z
department:
- _id: '198'
keyword:
- User Behaviour
- Social Networking Sites
- Numerical Representations
- Multi-Theoretical Framework
- Quantified Self
- Pointification
language:
- iso: eng
publication: ECIS 2013 Proceedings
publication_identifier:
isbn:
- '9783834924421'
publisher: Association for Information Systems. AIS Electronic Library (AISeL)
status: public
title: 'Numerical Representations and User Behaviour in Social Networking Sites: Towards
a Multi- Theoretical Research Framework'
type: conference
user_id: '62809'
year: '2013'
...
---
_id: '4398'
abstract:
- lang: eng
text: Employing a Hausman–Taylor instrument variable (HT–IV) estimator to data from
558 microfinance institutions (MFIs) in 80 developing countries for the period
from 2002 to 2007, this paper provides empirical evidence for a positive impact
of a country's external governance quality and outcome on local microbanks' economic
success in terms of profitability and sustainability. Evidence as well suggests
a negative relationship between external governance and the microbanks' social
success measured by the depth of outreach. In this context, our analysis reveals
that a country's political stability, governance effectiveness, regulatory quality
and rule of law are significant key elements of external governance affecting
the MFIs' functional performance. Moreover, results from sensitivity analyses
indicate that the relationship between external governance quality and microfinance
functional performance significantly depends on the microbanks' business concepts,
their lending methodologies and sources of funding.
alternative_title:
- 'The impact of external governance quality on the economic and social success of
microfinance institutions '
author:
- first_name: André
full_name: Uhde, André
id: '36049'
last_name: Uhde
orcid: https://orcid.org/0000-0002-8058-8857
- first_name: Oliver
full_name: Müller, Oliver
last_name: Müller
citation:
ama: Uhde A, Müller O. External governance outcome and microfinance success.
International Journal of Monetary Economics and Finance . 2013;6(2/3):116-149.
doi:https://doi.org/10.1504/IJMEF.2013.056394
apa: Uhde, A., & Müller, O. (2013). External governance outcome and microfinance
success. International Journal of Monetary Economics and Finance , 6(2/3),
116–149. https://doi.org/10.1504/IJMEF.2013.056394
bibtex: '@article{Uhde_Müller_2013, title={External governance outcome and microfinance
success}, volume={6}, DOI={https://doi.org/10.1504/IJMEF.2013.056394},
number={2/3}, journal={ International Journal of Monetary Economics and Finance
}, author={Uhde, André and Müller, Oliver}, year={2013}, pages={116–149} }'
chicago: 'Uhde, André, and Oliver Müller. “External Governance Outcome and Microfinance
Success.” International Journal of Monetary Economics and Finance 6,
no. 2/3 (2013): 116–49. https://doi.org/10.1504/IJMEF.2013.056394.'
ieee: 'A. Uhde and O. Müller, “External governance outcome and microfinance success,”
International Journal of Monetary Economics and Finance , vol. 6, no.
2/3, pp. 116–149, 2013, doi: https://doi.org/10.1504/IJMEF.2013.056394.'
mla: Uhde, André, and Oliver Müller. “External Governance Outcome and Microfinance
Success.” International Journal of Monetary Economics and Finance , vol.
6, no. 2/3, 2013, pp. 116–49, doi:https://doi.org/10.1504/IJMEF.2013.056394.
short: A. Uhde, O. Müller, International Journal of Monetary Economics and Finance 6
(2013) 116–149.
date_created: 2018-09-14T11:53:25Z
date_updated: 2023-01-10T09:38:58Z
department:
- _id: '186'
- _id: '188'
doi: https://doi.org/10.1504/IJMEF.2013.056394
intvolume: ' 6'
issue: 2/3
jel:
- G21
- G28
keyword:
- microfinance
- external governance
- economic success
- social success
- developing countries
- profitability
- sustainability
- microbanks
- outreach
- political stability
- governance effectiveness
- regulatory quality
- rule of law
- governance quality
- lending methodologies
- funding sources
language:
- iso: eng
page: 116-149
publication: ' International Journal of Monetary Economics and Finance '
publication_identifier:
eissn:
- 1752-0487
publication_status: published
status: public
title: External governance outcome and microfinance success
type: journal_article
user_id: '21810'
volume: 6
year: '2013'
...
---
_id: '17204'
abstract:
- lang: eng
text: 'In a longitudinal naturalistic study, we observed German mothers interacting
with their infants when they were 3 and 6 months old. Pursuing the idea that infants’
attention is socialized in everyday interactions, we explored whether eye contact
is reinforced selectively by behavioral modification in the input provided to
infants. Applying a microanalytical approach focusing on the sequential organization
of interaction, we explored how the mother draws the infant’s attention to herself
and how she tries to maintain attention when the infant is looking at her. Results
showed that eye contact is reinforced by specific infant-directed practices: interrogatives
and conversational openings, multimodal stimulation, repetition, and imitation.
In addition, these practices are contingent on the infant’s own behavior. By comparing
the two data points (3 and 6 months), we showed how the education of attention
evolves hand-in-hand with the developing capacities of the infant.'
author:
- first_name: Iris
full_name: Nomikou, Iris
last_name: Nomikou
- first_name: Katharina
full_name: Rohlfing, Katharina
id: '50352'
last_name: Rohlfing
- first_name: Joanna
full_name: Szufnarowska, Joanna
last_name: Szufnarowska
citation:
ama: 'Nomikou I, Rohlfing K, Szufnarowska J. Educating attention: recruiting, maintaining,
and framing eye contact in early natural mother-infant interactions. Interaction
Studies. 2013;14(2):240-267. doi:10.1075/is.14.2.05nom'
apa: 'Nomikou, I., Rohlfing, K., & Szufnarowska, J. (2013). Educating attention:
recruiting, maintaining, and framing eye contact in early natural mother-infant
interactions. Interaction Studies, 14(2), 240–267. https://doi.org/10.1075/is.14.2.05nom'
bibtex: '@article{Nomikou_Rohlfing_Szufnarowska_2013, title={Educating attention:
recruiting, maintaining, and framing eye contact in early natural mother-infant
interactions}, volume={14}, DOI={10.1075/is.14.2.05nom},
number={2}, journal={Interaction Studies}, publisher={John Benjamins Publishing
Company}, author={Nomikou, Iris and Rohlfing, Katharina and Szufnarowska, Joanna},
year={2013}, pages={240–267} }'
chicago: 'Nomikou, Iris, Katharina Rohlfing, and Joanna Szufnarowska. “Educating
Attention: Recruiting, Maintaining, and Framing Eye Contact in Early Natural Mother-Infant
Interactions.” Interaction Studies 14, no. 2 (2013): 240–67. https://doi.org/10.1075/is.14.2.05nom.'
ieee: 'I. Nomikou, K. Rohlfing, and J. Szufnarowska, “Educating attention: recruiting,
maintaining, and framing eye contact in early natural mother-infant interactions,”
Interaction Studies, vol. 14, no. 2, pp. 240–267, 2013, doi: 10.1075/is.14.2.05nom.'
mla: 'Nomikou, Iris, et al. “Educating Attention: Recruiting, Maintaining, and Framing
Eye Contact in Early Natural Mother-Infant Interactions.” Interaction Studies,
vol. 14, no. 2, John Benjamins Publishing Company, 2013, pp. 240–67, doi:10.1075/is.14.2.05nom.'
short: I. Nomikou, K. Rohlfing, J. Szufnarowska, Interaction Studies 14 (2013) 240–267.
date_created: 2020-06-24T13:01:23Z
date_updated: 2023-02-01T16:12:50Z
department:
- _id: '749'
doi: 10.1075/is.14.2.05nom
intvolume: ' 14'
issue: '2'
keyword:
- interactional adaptation
- multimodal input
- social learning
- ecology of attention
- eye contact
language:
- iso: eng
page: 240-267
publication: Interaction Studies
publication_identifier:
issn:
- 1572-0381
publisher: John Benjamins Publishing Company
status: public
title: 'Educating attention: recruiting, maintaining, and framing eye contact in early
natural mother-infant interactions'
type: journal_article
user_id: '14931'
volume: 14
year: '2013'
...
---
_id: '4486'
author:
- first_name: Anja
full_name: Gebhardt, Anja
last_name: Gebhardt
- first_name: Tobias
full_name: Jenert, Tobias
id: '71994'
last_name: Jenert
orcid: ' https://orcid.org/0000-0001-9262-5646'
citation:
ama: 'Gebhardt A, Jenert T. How to Assess and Study the Cultural Dimension of Social
Interactions in Higher Education Institutions (HEI). In: ; 2012.'
apa: 'Gebhardt, A., & Jenert, T. (2012). How to Assess and Study the Cultural
Dimension of Social Interactions in Higher Education Institutions (HEI). Presented
at the earli SIG 10 & 21 “Social Interaction in Learning and Instruction”
and “Learning and Teaching in Culturally Diverse Settings”: Patchwork: Learning
diversities, Belgrad, Serbien .'
bibtex: '@inproceedings{Gebhardt_Jenert_2012, title={How to Assess and Study the
Cultural Dimension of Social Interactions in Higher Education Institutions (HEI)},
author={Gebhardt, Anja and Jenert, Tobias}, year={2012} }'
chicago: Gebhardt, Anja, and Tobias Jenert. “How to Assess and Study the Cultural
Dimension of Social Interactions in Higher Education Institutions (HEI),” 2012.
ieee: 'A. Gebhardt and T. Jenert, “How to Assess and Study the Cultural Dimension
of Social Interactions in Higher Education Institutions (HEI),” presented at the
earli SIG 10 & 21 “Social Interaction in Learning and Instruction” and “Learning
and Teaching in Culturally Diverse Settings”: Patchwork: Learning diversities,
Belgrad, Serbien , 2012.'
mla: Gebhardt, Anja, and Tobias Jenert. How to Assess and Study the Cultural
Dimension of Social Interactions in Higher Education Institutions (HEI). 2012.
short: 'A. Gebhardt, T. Jenert, in: 2012.'
conference:
location: 'Belgrad, Serbien '
name: 'earli SIG 10 & 21 "Social Interaction in Learning and Instruction" and "Learning
and Teaching in Culturally Diverse Settings": Patchwork: Learning diversities'
date_created: 2018-09-19T08:44:40Z
date_updated: 2022-01-06T07:01:06Z
department:
- _id: '208'
- _id: '282'
extern: '1'
keyword:
- learning culture
- social interaction
status: public
title: How to Assess and Study the Cultural Dimension of Social Interactions in Higher
Education Institutions (HEI)
type: conference
user_id: '51057'
year: '2012'
...
---
_id: '13326'
abstract:
- lang: eng
text: Communication within online social network applications enables users to express
and share sentiments electronically. Existing studies examined the existence or
distribution of sentiments in online communication at a general level or in small-observed
groups. Our paper extends this research by analyzing sentiment exchange within
social networks from an ego-network perspective. We draw from research on social
influence and social attachment to develop theories of node polarization, balance
effects and sentiment mirroring within communication dyads. Our empirical analysis
covers a multitude of social networks in which the sentiment valence of all messages
was determined. Subsequently we studied ego-networks of focal actors (ego) and
their immediate contacts. Results support our theories and indicate that actors
develop polarized sentiments towards individual peers but keep sentiment in balance
on the ego-network level. Further, pairs of nodes tend to establish similar attitudes
towards each other leading to stable and polarized positive or negative relationships
author:
- first_name: Robert
full_name: Hillmann, Robert
last_name: Hillmann
- first_name: Matthias
full_name: Trier, Matthias
id: '72744'
last_name: Trier
citation:
ama: 'Hillmann R, Trier M. Sentiment Polarization and Balance among Users in Online
Social Networks. In: Joshi KD, Yoo Y, eds. AMCIS 2012 Proceedings. Vol
24. Association for Information Systems. AIS Electronic Library (AISeL); 2012.'
apa: Hillmann, R., & Trier, M. (2012). Sentiment Polarization and Balance among
Users in Online Social Networks. In K. D. Joshi & Y. Yoo (Eds.), AMCIS
2012 Proceedings (Vol. 24). Association for Information Systems. AIS Electronic
Library (AISeL).
bibtex: '@inproceedings{Hillmann_Trier_2012, title={Sentiment Polarization and Balance
among Users in Online Social Networks}, volume={24}, booktitle={AMCIS 2012 Proceedings},
publisher={Association for Information Systems. AIS Electronic Library (AISeL)},
author={Hillmann, Robert and Trier, Matthias}, editor={Joshi, K.D. and Yoo, YoungjinEditors},
year={2012} }'
chicago: Hillmann, Robert, and Matthias Trier. “Sentiment Polarization and Balance
among Users in Online Social Networks.” In AMCIS 2012 Proceedings, edited
by K.D. Joshi and Youngjin Yoo, Vol. 24. Association for Information Systems.
AIS Electronic Library (AISeL), 2012.
ieee: R. Hillmann and M. Trier, “Sentiment Polarization and Balance among Users
in Online Social Networks,” in AMCIS 2012 Proceedings, 2012, vol. 24.
mla: Hillmann, Robert, and Matthias Trier. “Sentiment Polarization and Balance among
Users in Online Social Networks.” AMCIS 2012 Proceedings, edited by K.D.
Joshi and Youngjin Yoo, vol. 24, Association for Information Systems. AIS Electronic
Library (AISeL), 2012.
short: 'R. Hillmann, M. Trier, in: K.D. Joshi, Y. Yoo (Eds.), AMCIS 2012 Proceedings,
Association for Information Systems. AIS Electronic Library (AISeL), 2012.'
date_created: 2019-09-19T12:22:08Z
date_updated: 2022-01-06T06:51:33Z
department:
- _id: '198'
editor:
- first_name: K.D.
full_name: Joshi, K.D.
last_name: Joshi
- first_name: Youngjin
full_name: Yoo, Youngjin
last_name: Yoo
intvolume: ' 24'
keyword:
- Social Network Analysis
- Ego-Network Analysis
- Node Polarization
- Sentiment Dissemination
language:
- iso: eng
publication: AMCIS 2012 Proceedings
publisher: Association for Information Systems. AIS Electronic Library (AISeL)
status: public
title: Sentiment Polarization and Balance among Users in Online Social Networks
type: conference
user_id: '62809'
volume: 24
year: '2012'
...
---
_id: '13331'
abstract:
- lang: eng
text: Communication in online social networks has been analyzed for some time regarding
the expression of sentiments. So far, very little is known about the relationship
between sentiments and network emergence, dissemination patternsand possible differences
between positive and negative sentiments. The dissemination patterns analyzed
in this study consist of network motifs based on triples of actors and the ties
among them. These motifs are associated with common social network effects to
derive meaningful insights about dissemination activities. The data basis includes
several thousand social networks with textual messages classified according to
embedded positive and negative sentiments. Based on this data, sub-networks are
extracted and analyzed with a dynamic network motif analysis to determine dissemination
patterns and associated network effects. Results indicate that the emergence of
digital social networks exhibits a strong tendency towards reciprocity, followed
by the dominance ofhierarchy as an intermediate step leading to social clustering
with hubs and transitivity effects for both positive and negative sentiments to
the same extend. Sentiments embedded in exchanged textual messages do only play
a secondary role in network emergence and do not express differences regarding
the emergence of network patterns.
author:
- first_name: Robert
full_name: Hillmann, Robert
last_name: Hillmann
- first_name: Matthias
full_name: Trier, Matthias
id: '72744'
last_name: Trier
citation:
ama: 'Hillmann R, Trier M. Dissemination Patterns and Associated Network Effects
of Sentiments in Social Networks. In: Proceedings of the 2012 IEEE/ACM International
Conference on Advances in Social Networks Analysis and Mining. United States:
IEEE; 2012:510-515.'
apa: 'Hillmann, R., & Trier, M. (2012). Dissemination Patterns and Associated
Network Effects of Sentiments in Social Networks. In Proceedings of the 2012
IEEE/ACM International Conference on Advances in Social Networks Analysis and
Mining (pp. 510–515). United States: IEEE.'
bibtex: '@inproceedings{Hillmann_Trier_2012, place={United States}, title={Dissemination
Patterns and Associated Network Effects of Sentiments in Social Networks}, booktitle={Proceedings
of the 2012 IEEE/ACM International Conference on Advances in Social Networks Analysis
and Mining}, publisher={IEEE}, author={Hillmann, Robert and Trier, Matthias},
year={2012}, pages={510–515} }'
chicago: 'Hillmann, Robert, and Matthias Trier. “Dissemination Patterns and Associated
Network Effects of Sentiments in Social Networks.” In Proceedings of the 2012
IEEE/ACM International Conference on Advances in Social Networks Analysis and
Mining, 510–15. United States: IEEE, 2012.'
ieee: R. Hillmann and M. Trier, “Dissemination Patterns and Associated Network Effects
of Sentiments in Social Networks,” in Proceedings of the 2012 IEEE/ACM International
Conference on Advances in Social Networks Analysis and Mining, 2012, pp. 510–515.
mla: Hillmann, Robert, and Matthias Trier. “Dissemination Patterns and Associated
Network Effects of Sentiments in Social Networks.” Proceedings of the 2012
IEEE/ACM International Conference on Advances in Social Networks Analysis and
Mining, IEEE, 2012, pp. 510–15.
short: 'R. Hillmann, M. Trier, in: Proceedings of the 2012 IEEE/ACM International
Conference on Advances in Social Networks Analysis and Mining, IEEE, United States,
2012, pp. 510–515.'
date_created: 2019-09-19T12:49:33Z
date_updated: 2022-01-06T06:51:33Z
department:
- _id: '198'
keyword:
- Social Network Analysis
- Dynamic Network Motif Analysis
- Sentiment Dissemination
- Networking Effects
- Triads
language:
- iso: eng
page: 510-515
place: United States
publication: Proceedings of the 2012 IEEE/ACM International Conference on Advances
in Social Networks Analysis and Mining
publication_identifier:
isbn:
- '9780769547992'
publisher: IEEE
status: public
title: Dissemination Patterns and Associated Network Effects of Sentiments in Social
Networks
type: conference
user_id: '62809'
year: '2012'
...
---
_id: '17225'
abstract:
- lang: eng
text: How is communicative gesture behavior in robots perceived by humans? Although
gesture is crucial in social interaction, this research question is still largely
unexplored in the field of social robotics. Thus, the main objective of the present
work is to investigate how gestural machine behaviors can be used to design more
natural communication in social robots. The chosen approach is twofold. Firstly,
the technical challenges encountered when implementing a speech-gesture generation
model on a robotic platform are tackled. We present a framework that enables the
humanoid robot to flexibly produce synthetic speech and co-verbal hand and arm
gestures at run-time, while not being limited to a predefined repertoire of motor
actions. Secondly, the achieved flexibility in robot gesture is exploited in controlled
experiments. To gain a deeper understanding of how communicative robot gesture
might impact and shape human perception and evaluation of human-robot interaction,
we conducted a between-subjects experimental study using the humanoid robot in
a joint task scenario. We manipulated the non-verbal behaviors of the robot in
three experimental conditions, so that it would refer to objects by utilizing
either (1) unimodal (i.e., speech only) utterances, (2) congruent multimodal (i.e.,
semantically matching speech and gesture) or (3) incongruent multimodal (i.e.,
semantically non-matching speech and gesture) utterances. Our findings reveal
that the robot is evaluated more positively when non-verbal behaviors such as
hand and arm gestures are displayed along with speech, even if they do not semantically
match the spoken utterance.
author:
- first_name: Maha
full_name: Salem, Maha
last_name: Salem
- first_name: Stefan
full_name: Kopp, Stefan
last_name: Kopp
- first_name: Ipke
full_name: Wachsmuth, Ipke
last_name: Wachsmuth
- first_name: Katharina
full_name: Rohlfing, Katharina
id: '50352'
last_name: Rohlfing
- first_name: Frank
full_name: Joublin, Frank
last_name: Joublin
citation:
ama: Salem M, Kopp S, Wachsmuth I, Rohlfing K, Joublin F. Generation and evaluation
of communicative robot gesture. International Journal of Social Robotics, Special
Issue on Expectations, Intentions, and Actions. 2012;4(2):201-217. doi:10.1007/s12369-011-0124-9
apa: Salem, M., Kopp, S., Wachsmuth, I., Rohlfing, K., & Joublin, F. (2012).
Generation and evaluation of communicative robot gesture. International Journal
of Social Robotics, Special Issue on Expectations, Intentions, and Actions,
4(2), 201–217. https://doi.org/10.1007/s12369-011-0124-9
bibtex: '@article{Salem_Kopp_Wachsmuth_Rohlfing_Joublin_2012, title={Generation
and evaluation of communicative robot gesture}, volume={4}, DOI={10.1007/s12369-011-0124-9},
number={2}, journal={International Journal of Social Robotics, Special Issue on
Expectations, Intentions, and Actions}, publisher={Springer Science + Business
Media}, author={Salem, Maha and Kopp, Stefan and Wachsmuth, Ipke and Rohlfing,
Katharina and Joublin, Frank}, year={2012}, pages={201–217} }'
chicago: 'Salem, Maha, Stefan Kopp, Ipke Wachsmuth, Katharina Rohlfing, and Frank
Joublin. “Generation and Evaluation of Communicative Robot Gesture.” International
Journal of Social Robotics, Special Issue on Expectations, Intentions, and Actions
4, no. 2 (2012): 201–17. https://doi.org/10.1007/s12369-011-0124-9.'
ieee: 'M. Salem, S. Kopp, I. Wachsmuth, K. Rohlfing, and F. Joublin, “Generation
and evaluation of communicative robot gesture,” International Journal of Social
Robotics, Special Issue on Expectations, Intentions, and Actions, vol. 4,
no. 2, pp. 201–217, 2012, doi: 10.1007/s12369-011-0124-9.'
mla: Salem, Maha, et al. “Generation and Evaluation of Communicative Robot Gesture.”
International Journal of Social Robotics, Special Issue on Expectations, Intentions,
and Actions, vol. 4, no. 2, Springer Science + Business Media, 2012, pp. 201–17,
doi:10.1007/s12369-011-0124-9.
short: M. Salem, S. Kopp, I. Wachsmuth, K. Rohlfing, F. Joublin, International Journal
of Social Robotics, Special Issue on Expectations, Intentions, and Actions 4 (2012)
201–217.
date_created: 2020-06-24T13:01:48Z
date_updated: 2023-02-01T16:21:50Z
department:
- _id: '749'
doi: 10.1007/s12369-011-0124-9
intvolume: ' 4'
issue: '2'
keyword:
- Social Human-Robot Interaction
- Multimodal Interaction and Conversational Skills
- Robot Companions and Social Robots
- Non-verbal Cues and Expressiveness
language:
- iso: eng
page: 201-217
publication: International Journal of Social Robotics, Special Issue on Expectations,
Intentions, and Actions
publication_identifier:
issn:
- 1875-4805
publisher: Springer Science + Business Media
status: public
title: Generation and evaluation of communicative robot gesture
type: journal_article
user_id: '14931'
volume: 4
year: '2012'
...
---
_id: '17428'
abstract:
- lang: eng
text: How is communicative gesture behavior in robots perceived by humans? Although
gesture is crucial in social interaction, this research question is still largely
unexplored in the field of social robotics. Thus, the main objective of the present
work is to investigate how gestural machine behaviors can be used to design more
natural communication in social robots. The chosen approach is twofold. Firstly,
the technical challenges encountered when implementing a speech-gesture generation
model on a robotic platform are tackled. We present a framework that enables the
humanoid robot to flexibly produce synthetic speech and co-verbal hand and arm
gestures at run-time, while not being limited to a predefined repertoire of motor
actions. Secondly, the achieved flexibility in robot gesture is exploited in controlled
experiments. To gain a deeper understanding of how communicative robot gesture
might impact and shape human perception and evaluation of human-robot interaction,
we conducted a between-subjects experimental study using the humanoid robot in
a joint task scenario. We manipulated the non-verbal behaviors of the robot in
three experimental conditions, so that it would refer to objects by utilizing
either (1) unimodal (i.e., speech only) utterances, (2) congruent multimodal (i.e.,
semantically matching speech and gesture) or (3) incongruent multimodal (i.e.,
semantically non-matching speech and gesture) utterances. Our findings reveal
that the robot is evaluated more positively when non-verbal behaviors such as
hand and arm gestures are displayed along with speech, even if they do not semantically
match the spoken utterance.
author:
- first_name: Maha
full_name: Salem, Maha
last_name: Salem
- first_name: Stefan
full_name: Kopp, Stefan
last_name: Kopp
- first_name: Ipke
full_name: Wachsmuth, Ipke
last_name: Wachsmuth
- first_name: Katharina
full_name: Rohlfing, Katharina
id: '50352'
last_name: Rohlfing
- first_name: Frank
full_name: Joublin, Frank
last_name: Joublin
citation:
ama: Salem M, Kopp S, Wachsmuth I, Rohlfing K, Joublin F. Generation and evaluation
of communicative robot gesture. International Journal of Social Robotics, Special
Issue on Expectations, Intentions, and Actions. 2012;4(2):201-217. doi:10.1007/s12369-011-0124-9
apa: Salem, M., Kopp, S., Wachsmuth, I., Rohlfing, K., & Joublin, F. (2012).
Generation and evaluation of communicative robot gesture. International Journal
of Social Robotics, Special Issue on Expectations, Intentions, and Actions,
4(2), 201–217. https://doi.org/10.1007/s12369-011-0124-9
bibtex: '@article{Salem_Kopp_Wachsmuth_Rohlfing_Joublin_2012, title={Generation
and evaluation of communicative robot gesture}, volume={4}, DOI={10.1007/s12369-011-0124-9},
number={2}, journal={International Journal of Social Robotics, Special Issue on
Expectations, Intentions, and Actions}, publisher={Springer Science + Business
Media}, author={Salem, Maha and Kopp, Stefan and Wachsmuth, Ipke and Rohlfing,
Katharina and Joublin, Frank}, year={2012}, pages={201–217} }'
chicago: 'Salem, Maha, Stefan Kopp, Ipke Wachsmuth, Katharina Rohlfing, and Frank
Joublin. “Generation and Evaluation of Communicative Robot Gesture.” International
Journal of Social Robotics, Special Issue on Expectations, Intentions, and Actions
4, no. 2 (2012): 201–17. https://doi.org/10.1007/s12369-011-0124-9.'
ieee: 'M. Salem, S. Kopp, I. Wachsmuth, K. Rohlfing, and F. Joublin, “Generation
and evaluation of communicative robot gesture,” International Journal of Social
Robotics, Special Issue on Expectations, Intentions, and Actions, vol. 4,
no. 2, pp. 201–217, 2012, doi: 10.1007/s12369-011-0124-9.'
mla: Salem, Maha, et al. “Generation and Evaluation of Communicative Robot Gesture.”
International Journal of Social Robotics, Special Issue on Expectations, Intentions,
and Actions, vol. 4, no. 2, Springer Science + Business Media, 2012, pp. 201–17,
doi:10.1007/s12369-011-0124-9.
short: M. Salem, S. Kopp, I. Wachsmuth, K. Rohlfing, F. Joublin, International Journal
of Social Robotics, Special Issue on Expectations, Intentions, and Actions 4 (2012)
201–217.
date_created: 2020-07-28T11:44:02Z
date_updated: 2023-02-01T12:52:23Z
department:
- _id: '749'
doi: 10.1007/s12369-011-0124-9
intvolume: ' 4'
issue: '2'
keyword:
- Social Human-Robot Interaction
- Multimodal Interaction and Conversational Skills
- Robot Companions and Social Robots
- Non-verbal Cues and Expressiveness
language:
- iso: eng
page: 201-217
publication: International Journal of Social Robotics, Special Issue on Expectations,
Intentions, and Actions
publication_identifier:
issn:
- 1875-4805
publisher: Springer Science + Business Media
status: public
title: Generation and evaluation of communicative robot gesture
type: journal_article
user_id: '14931'
volume: 4
year: '2012'
...
---
_id: '17216'
author:
- first_name: Katrin Solveig
full_name: Lohan, Katrin Solveig
last_name: Lohan
- first_name: Katharina
full_name: Rohlfing, Katharina
id: '50352'
last_name: Rohlfing
- first_name: Karola
full_name: Pitsch, Karola
last_name: Pitsch
- first_name: Joe
full_name: Saunders, Joe
last_name: Saunders
- first_name: Hagen
full_name: Lehmann, Hagen
last_name: Lehmann
- first_name: Chrystopher L.
full_name: Nehaniv, Chrystopher L.
last_name: Nehaniv
- first_name: Kerstin
full_name: Fischer, Kerstin
last_name: Fischer
- first_name: Britta
full_name: Wrede, Britta
last_name: Wrede
citation:
ama: 'Lohan KS, Rohlfing K, Pitsch K, et al. Tutor spotter: Proposing a feature
set and evaluating it in a robotic system. International Journal of Social
Robotics. 2012;4(2):131-146. doi:10.1007/s12369-011-0125-8'
apa: 'Lohan, K. S., Rohlfing, K., Pitsch, K., Saunders, J., Lehmann, H., Nehaniv,
C. L., Fischer, K., & Wrede, B. (2012). Tutor spotter: Proposing a feature
set and evaluating it in a robotic system. International Journal of Social
Robotics, 4(2), 131–146. https://doi.org/10.1007/s12369-011-0125-8'
bibtex: '@article{Lohan_Rohlfing_Pitsch_Saunders_Lehmann_Nehaniv_Fischer_Wrede_2012,
title={Tutor spotter: Proposing a feature set and evaluating it in a robotic system},
volume={4}, DOI={10.1007/s12369-011-0125-8},
number={2}, journal={International Journal of Social Robotics}, publisher={Springer
Science + Business Media}, author={Lohan, Katrin Solveig and Rohlfing, Katharina
and Pitsch, Karola and Saunders, Joe and Lehmann, Hagen and Nehaniv, Chrystopher
L. and Fischer, Kerstin and Wrede, Britta}, year={2012}, pages={131–146} }'
chicago: 'Lohan, Katrin Solveig, Katharina Rohlfing, Karola Pitsch, Joe Saunders,
Hagen Lehmann, Chrystopher L. Nehaniv, Kerstin Fischer, and Britta Wrede. “Tutor
Spotter: Proposing a Feature Set and Evaluating It in a Robotic System.” International
Journal of Social Robotics 4, no. 2 (2012): 131–46. https://doi.org/10.1007/s12369-011-0125-8.'
ieee: 'K. S. Lohan et al., “Tutor spotter: Proposing a feature set and evaluating
it in a robotic system,” International Journal of Social Robotics, vol.
4, no. 2, pp. 131–146, 2012, doi: 10.1007/s12369-011-0125-8.'
mla: 'Lohan, Katrin Solveig, et al. “Tutor Spotter: Proposing a Feature Set and
Evaluating It in a Robotic System.” International Journal of Social Robotics,
vol. 4, no. 2, Springer Science + Business Media, 2012, pp. 131–46, doi:10.1007/s12369-011-0125-8.'
short: K.S. Lohan, K. Rohlfing, K. Pitsch, J. Saunders, H. Lehmann, C.L. Nehaniv,
K. Fischer, B. Wrede, International Journal of Social Robotics 4 (2012) 131–146.
date_created: 2020-06-24T13:01:37Z
date_updated: 2023-02-01T16:18:22Z
department:
- _id: '749'
doi: 10.1007/s12369-011-0125-8
intvolume: ' 4'
issue: '2'
keyword:
- Social Robots
- Contingency
language:
- iso: eng
page: 131-146
publication: International Journal of Social Robotics
publication_identifier:
issn:
- 1875-4805
publisher: Springer Science + Business Media
status: public
title: 'Tutor spotter: Proposing a feature set and evaluating it in a robotic system'
type: journal_article
user_id: '14931'
volume: 4
year: '2012'
...
---
_id: '1120'
abstract:
- lang: eng
text: 'SCM is a simple, modular and flexible system for web monitoring and customer
interaction management. In our view, its main advantages are the following: It
is completely web based. It combines all technologies, data, software agents and
human agents involved in the monitoring and customer interaction process. It can
be used for messages written in any natural language. Although the prototype of
SCM is designed for classifying and processing messages about mobile-phone related
problems in social networks, SCM can easily be adapted to other text types such
as discussion board posts, blogs or emails. Unlike comparable systems, SCM uses
linguistic technologies to classify messages and recognize paraphrases of product
names. For two reasons, product name paraphrasing plays a major role in SCM: First,
product names typically have many, sometimes hundreds or thousands of intralingual
paraphrases. Secondly, product names have interlingual paraphrases: The same products
are often called or spelt differently in different countries and/or languages.
By mapping product name variants to an international canonical form, SCM allows
for answering questions like Which statements are made about this mobile phone
in which languages/in which social networks/in which countries/...? The SCM product
name paraphrasing engine is designed in such a way that standard variants are
assigned automatically, regular variants are assigned semiautomatically and idiosyncratic
variants can be added manually. With this and similar features we try to realize
our philosophy of simplicity, modularity and flexibility: Whatever can be done
automatically is done automatically. But manual intervention is always possible
and easy and it does not conflict in any way with the automatic functions of SCM.'
author:
- first_name: Jörg
full_name: Schuster, Jörg
last_name: Schuster
- first_name: Yeong Su
full_name: Lee, Yeong Su
last_name: Lee
- first_name: 'Despina '
full_name: 'Kobothanassi, Despina '
last_name: Kobothanassi
- first_name: Matthias
full_name: Bargel, Matthias
last_name: Bargel
- first_name: Michaela
full_name: Geierhos, Michaela
id: '42496'
last_name: Geierhos
orcid: 0000-0002-8180-5606
citation:
ama: 'Schuster J, Lee YS, Kobothanassi D, Bargel M, Geierhos M. SCM - A Simple,
Modular and Flexible Customer Interaction Management System. In: International
Conference on Information Society (i-Society 2011). Piscataway, NJ, USA: IEEE;
2011:153-158.'
apa: 'Schuster, J., Lee, Y. S., Kobothanassi, D., Bargel, M., & Geierhos, M.
(2011). SCM - A Simple, Modular and Flexible Customer Interaction Management System.
In International Conference on Information Society (i-Society 2011) (pp.
153–158). Piscataway, NJ, USA: IEEE.'
bibtex: '@inproceedings{Schuster_Lee_Kobothanassi_Bargel_Geierhos_2011, place={Piscataway,
NJ, USA}, title={SCM - A Simple, Modular and Flexible Customer Interaction Management
System}, booktitle={International Conference on Information Society (i-Society
2011)}, publisher={IEEE}, author={Schuster, Jörg and Lee, Yeong Su and Kobothanassi,
Despina and Bargel, Matthias and Geierhos, Michaela}, year={2011}, pages={153–158}
}'
chicago: 'Schuster, Jörg, Yeong Su Lee, Despina Kobothanassi, Matthias Bargel,
and Michaela Geierhos. “SCM - A Simple, Modular and Flexible Customer Interaction
Management System.” In International Conference on Information Society (i-Society
2011), 153–58. Piscataway, NJ, USA: IEEE, 2011.'
ieee: J. Schuster, Y. S. Lee, D. Kobothanassi, M. Bargel, and M. Geierhos, “SCM
- A Simple, Modular and Flexible Customer Interaction Management System,” in International
Conference on Information Society (i-Society 2011), London, UK, 2011, pp.
153–158.
mla: Schuster, Jörg, et al. “SCM - A Simple, Modular and Flexible Customer Interaction
Management System.” International Conference on Information Society (i-Society
2011), IEEE, 2011, pp. 153–58.
short: 'J. Schuster, Y.S. Lee, D. Kobothanassi, M. Bargel, M. Geierhos, in: International
Conference on Information Society (i-Society 2011), IEEE, Piscataway, NJ, USA,
2011, pp. 153–158.'
conference:
end_date: 2011-06-29
location: London, UK
name: International Conference on Information Society (i-Society 2011)
start_date: 2011-06-27
date_created: 2018-01-29T15:15:25Z
date_updated: 2022-01-06T06:50:58Z
department:
- _id: '36'
- _id: '1'
- _id: '579'
extern: '1'
keyword:
- Social Media Business Integration
- Contact Center Application Support
- Monitoring Social Conversations
- Social Customer Interaction Management
- Monitoring
- Software Agents
language:
- iso: eng
page: 153-158
place: Piscataway, NJ, USA
publication: International Conference on Information Society (i-Society 2011)
publication_identifier:
eisbn:
- '978-0-9564263-8-3 '
isbn:
- 978-1-61284-148-9
publication_status: published
publisher: IEEE
quality_controlled: '1'
status: public
title: SCM - A Simple, Modular and Flexible Customer Interaction Management System
type: conference
user_id: '42496'
year: '2011'
...
---
_id: '1122'
abstract:
- lang: eng
text: Within this paper, we will describe a new approach to customer interaction
management by integrating social networking channels into existing business processes.
Until now, contact center agents still read these messages and forward them to
the persons in charge of customer’s in the company. But with the introduction
of Web 2.0 and social networking clients are more likely to communicate with the
companies via Facebook and Twitter instead of filling data in contact forms or
sending e-mail requests. In order to maintain an active communication with international
clients via social media, the multilingual consumer contacts have to be categorized
and then automatically assigned to the corresponding business processes (e.g.
technicalservice, shipping, marketing, and accounting). This allows the company
to follow general trends in customer opinions on the Internet, but also record
two-sided communication for customer relationship management.
author:
- first_name: Michaela
full_name: Geierhos, Michaela
id: '42496'
last_name: Geierhos
orcid: 0000-0002-8180-5606
- first_name: Yeong Su
full_name: Lee, Yeong Su
last_name: Lee
- first_name: Matthias
full_name: Bargel, Matthias
last_name: Bargel
citation:
ama: 'Geierhos M, Lee YS, Bargel M. Processing Multilingual Customer Contacts via
Social Media. In: Hedeland H, Schmidt T, Wörner K, eds. Multilingual Resources,
Multilingual Applications: Proceedings of the Conference of the German Society
for Computational Linguistics and Language Technology (GSCL) 2011. Vol 96.
Arbeiten zur Mehrsprachigkeit - Folge B. Hamburg, Germany: University of Hamburg;
2011:219-222.'
apa: 'Geierhos, M., Lee, Y. S., & Bargel, M. (2011). Processing Multilingual
Customer Contacts via Social Media. In H. Hedeland, T. Schmidt, & K. Wörner
(Eds.), Multilingual Resources, Multilingual Applications: Proceedings of the
Conference of the German Society for Computational Linguistics and Language Technology
(GSCL) 2011 (Vol. 96, pp. 219–222). Hamburg, Germany: University of Hamburg.'
bibtex: '@inproceedings{Geierhos_Lee_Bargel_2011, place={Hamburg, Germany}, series={Arbeiten
zur Mehrsprachigkeit - Folge B}, title={Processing Multilingual Customer Contacts
via Social Media}, volume={96}, booktitle={Multilingual Resources, Multilingual
Applications: Proceedings of the Conference of the German Society for Computational
Linguistics and Language Technology (GSCL) 2011}, publisher={University of Hamburg},
author={Geierhos, Michaela and Lee, Yeong Su and Bargel, Matthias}, editor={Hedeland,
Hanna and Schmidt, Thomas and Wörner, KaiEditors}, year={2011}, pages={219–222},
collection={Arbeiten zur Mehrsprachigkeit - Folge B} }'
chicago: 'Geierhos, Michaela, Yeong Su Lee, and Matthias Bargel. “Processing Multilingual
Customer Contacts via Social Media.” In Multilingual Resources, Multilingual
Applications: Proceedings of the Conference of the German Society for Computational
Linguistics and Language Technology (GSCL) 2011, edited by Hanna Hedeland,
Thomas Schmidt, and Kai Wörner, 96:219–22. Arbeiten Zur Mehrsprachigkeit - Folge
B. Hamburg, Germany: University of Hamburg, 2011.'
ieee: 'M. Geierhos, Y. S. Lee, and M. Bargel, “Processing Multilingual Customer
Contacts via Social Media,” in Multilingual Resources, Multilingual Applications:
Proceedings of the Conference of the German Society for Computational Linguistics
and Language Technology (GSCL) 2011, Hamburg, Germany, 2011, vol. 96, pp.
219–222.'
mla: 'Geierhos, Michaela, et al. “Processing Multilingual Customer Contacts via
Social Media.” Multilingual Resources, Multilingual Applications: Proceedings
of the Conference of the German Society for Computational Linguistics and Language
Technology (GSCL) 2011, edited by Hanna Hedeland et al., vol. 96, University
of Hamburg, 2011, pp. 219–22.'
short: 'M. Geierhos, Y.S. Lee, M. Bargel, in: H. Hedeland, T. Schmidt, K. Wörner
(Eds.), Multilingual Resources, Multilingual Applications: Proceedings of the
Conference of the German Society for Computational Linguistics and Language Technology
(GSCL) 2011, University of Hamburg, Hamburg, Germany, 2011, pp. 219–222.'
conference:
end_date: 2011-09-30
location: Hamburg, Germany
name: Conference of the German Society for Computational Linguistics and Language
Technology (GSCL 2011)
start_date: 2011-09-28
date_created: 2018-01-29T15:48:34Z
date_updated: 2022-01-06T06:50:58Z
department:
- _id: '36'
- _id: '1'
- _id: '579'
editor:
- first_name: Hanna
full_name: Hedeland, Hanna
last_name: Hedeland
- first_name: Thomas
full_name: Schmidt, Thomas
last_name: Schmidt
- first_name: Kai
full_name: Wörner, Kai
last_name: Wörner
extern: '1'
intvolume: ' 96'
keyword:
- Classification of Multilingual Customer Contacts
- Contact Center Application Support
- Social Media Business Integration
language:
- iso: eng
main_file_link:
- open_access: '1'
url: http://exmaralda.org/gscl2011/downloads/AZM96.pdf
oa: '1'
page: 219-222
place: Hamburg, Germany
publication: 'Multilingual Resources, Multilingual Applications: Proceedings of the
Conference of the German Society for Computational Linguistics and Language Technology
(GSCL) 2011'
publication_identifier:
issn:
- 0176-599X
publication_status: published
publisher: University of Hamburg
quality_controlled: '1'
series_title: Arbeiten zur Mehrsprachigkeit - Folge B
status: public
title: Processing Multilingual Customer Contacts via Social Media
type: conference
user_id: '42496'
volume: 96
year: '2011'
...