---
_id: '1125'
abstract:
- lang: eng
  text: Since customers first share their problems with a social networking community
    before directly addressing a company, social networking sites such as Facebook,
    Twitter, MySpace or Foursquare will be the interface between customer and company.
    For this reason, it is assumed that social networks will evolve into a common
    communication channel – not only between individuals but also between customers
    and companies. However, social networking has not yet been integrated into customer
    interaction management (CIM) tools. In general, a CIM application is used by the
    agents in a contact centre while communicating with the customers. Such systems
    handle communication across multiple different channels, such as e-mail, telephone,
    Instant Messaging, letter etc. What we do now is to integrate social networking
    into CIM applications by adding another communication channel. This allows the
    company to follow general trends in customer opinions on the Internet, but also
    record two-sided communication for customer service management and the company’s
    response will be delivered through the customer’s preferred social networking
    site.
article_type: original
author:
- first_name: Michaela
  full_name: Geierhos, Michaela
  id: '42496'
  last_name: Geierhos
  orcid: 0000-0002-8180-5606
citation:
  ama: 'Geierhos M. Customer Interaction 2.0: Adopting Social Media as Customer Service
    Channel. <i>Journal of Advances in Information Technology</i>. 2011;2(4):222-233.
    doi:<a href="https://doi.org/10.4304/jait.2.4.222-233">10.4304/jait.2.4.222-233</a>'
  apa: 'Geierhos, M. (2011). Customer Interaction 2.0: Adopting Social Media as Customer
    Service Channel. <i>Journal of Advances in Information Technology</i>, <i>2</i>(4),
    222–233. <a href="https://doi.org/10.4304/jait.2.4.222-233">https://doi.org/10.4304/jait.2.4.222-233</a>'
  bibtex: '@article{Geierhos_2011, title={Customer Interaction 2.0: Adopting Social
    Media as Customer Service Channel}, volume={2}, DOI={<a href="https://doi.org/10.4304/jait.2.4.222-233">10.4304/jait.2.4.222-233</a>},
    number={4}, journal={Journal of Advances in Information Technology}, publisher={Engineering
    and Technology Publishing (ETPub)}, author={Geierhos, Michaela}, year={2011},
    pages={222–233} }'
  chicago: 'Geierhos, Michaela. “Customer Interaction 2.0: Adopting Social Media as
    Customer Service Channel.” <i>Journal of Advances in Information Technology</i>
    2, no. 4 (2011): 222–33. <a href="https://doi.org/10.4304/jait.2.4.222-233">https://doi.org/10.4304/jait.2.4.222-233</a>.'
  ieee: 'M. Geierhos, “Customer Interaction 2.0: Adopting Social Media as Customer
    Service Channel,” <i>Journal of Advances in Information Technology</i>, vol. 2,
    no. 4, pp. 222–233, 2011.'
  mla: 'Geierhos, Michaela. “Customer Interaction 2.0: Adopting Social Media as Customer
    Service Channel.” <i>Journal of Advances in Information Technology</i>, vol. 2,
    no. 4, Engineering and Technology Publishing (ETPub), 2011, pp. 222–33, doi:<a
    href="https://doi.org/10.4304/jait.2.4.222-233">10.4304/jait.2.4.222-233</a>.'
  short: M. Geierhos, Journal of Advances in Information Technology 2 (2011) 222–233.
date_created: 2018-01-29T16:33:55Z
date_updated: 2022-01-06T06:50:58Z
department:
- _id: '36'
- _id: '1'
- _id: '579'
doi: 10.4304/jait.2.4.222-233
extern: '1'
intvolume: '         2'
issue: '4'
keyword:
- Social Media Business Integration
- Multichannel Customer Interaction Management
- Contact Centre Application Support
language:
- iso: eng
page: 222-233
publication: Journal of Advances in Information Technology
publication_identifier:
  issn:
  - '17982340'
publication_status: published
publisher: Engineering and Technology Publishing (ETPub)
quality_controlled: '1'
status: public
title: 'Customer Interaction 2.0: Adopting Social Media as Customer Service Channel'
type: journal_article
user_id: '42496'
volume: 2
year: '2011'
...
---
_id: '17233'
abstract:
- lang: eng
  text: 'It has been proposed that the design of robots might benefit from interactions
    that are similar to caregiver–child interactions, which is tailored to children’s
    respective capacities to a high degree. However, so far little is known about
    how people adapt their tutoring behaviour to robots and whether robots can evoke
    input that is similar to child-directed interaction. The paper presents detailed
    analyses of speakers’ linguistic and non-linguistic behaviour, such as action
    demonstration, in two comparable situations: In one experiment, parents described
    and explained to their nonverbal infants the use of certain everyday objects;
    in the other experiment, participants tutored a simulated robot on the same objects.
    The results, which show considerable differences between the two situations on
    almost all measures, are discussed in the light of the computer-as-social-actor
    paradigm and the register hypothesis.'
author:
- first_name: Kerstin
  full_name: Fischer, Kerstin
  last_name: Fischer
- first_name: Kilian
  full_name: Foth, Kilian
  last_name: Foth
- first_name: Katharina
  full_name: Rohlfing, Katharina
  id: '50352'
  last_name: Rohlfing
- first_name: Britta
  full_name: Wrede, Britta
  last_name: Wrede
citation:
  ama: 'Fischer K, Foth K, Rohlfing K, Wrede B. Mindful tutors: Linguistic choice
    and action demonstration in speech to infants and a simulated robot. <i>Interaction
    Studies</i>. 2011;12(1):134-161. doi:<a href="https://doi.org/10.1075/is.12.1.06fis">10.1075/is.12.1.06fis</a>'
  apa: 'Fischer, K., Foth, K., Rohlfing, K., &#38; Wrede, B. (2011). Mindful tutors:
    Linguistic choice and action demonstration in speech to infants and a simulated
    robot. <i>Interaction Studies</i>, <i>12</i>(1), 134–161. <a href="https://doi.org/10.1075/is.12.1.06fis">https://doi.org/10.1075/is.12.1.06fis</a>'
  bibtex: '@article{Fischer_Foth_Rohlfing_Wrede_2011, title={Mindful tutors: Linguistic
    choice and action demonstration in speech to infants and a simulated robot}, volume={12},
    DOI={<a href="https://doi.org/10.1075/is.12.1.06fis">10.1075/is.12.1.06fis</a>},
    number={1}, journal={Interaction Studies}, publisher={John Benjamins Publishing
    Company}, author={Fischer, Kerstin and Foth, Kilian and Rohlfing, Katharina and
    Wrede, Britta}, year={2011}, pages={134–161} }'
  chicago: 'Fischer, Kerstin, Kilian Foth, Katharina Rohlfing, and Britta Wrede. “Mindful
    Tutors: Linguistic Choice and Action Demonstration in Speech to Infants and a
    Simulated Robot.” <i>Interaction Studies</i> 12, no. 1 (2011): 134–61. <a href="https://doi.org/10.1075/is.12.1.06fis">https://doi.org/10.1075/is.12.1.06fis</a>.'
  ieee: 'K. Fischer, K. Foth, K. Rohlfing, and B. Wrede, “Mindful tutors: Linguistic
    choice and action demonstration in speech to infants and a simulated robot,” <i>Interaction
    Studies</i>, vol. 12, no. 1, pp. 134–161, 2011, doi: <a href="https://doi.org/10.1075/is.12.1.06fis">10.1075/is.12.1.06fis</a>.'
  mla: 'Fischer, Kerstin, et al. “Mindful Tutors: Linguistic Choice and Action Demonstration
    in Speech to Infants and a Simulated Robot.” <i>Interaction Studies</i>, vol.
    12, no. 1, John Benjamins Publishing Company, 2011, pp. 134–61, doi:<a href="https://doi.org/10.1075/is.12.1.06fis">10.1075/is.12.1.06fis</a>.'
  short: K. Fischer, K. Foth, K. Rohlfing, B. Wrede, Interaction Studies 12 (2011)
    134–161.
date_created: 2020-06-24T13:01:57Z
date_updated: 2023-02-01T12:56:04Z
department:
- _id: '749'
doi: 10.1075/is.12.1.06fis
intvolume: '        12'
issue: '1'
keyword:
- human–robot interaction (HRI)
- social communication
- register theory
- motionese
- robotese
- child-directed speech (CDS)
- motherese
- mindless transfer
- computers-as-social-actors
language:
- iso: eng
page: 134-161
publication: Interaction Studies
publication_identifier:
  issn:
  - 1572-0381
publisher: John Benjamins Publishing Company
status: public
title: 'Mindful tutors: Linguistic choice and action demonstration in speech to infants
  and a simulated robot'
type: journal_article
user_id: '14931'
volume: 12
year: '2011'
...
---
_id: '17246'
author:
- first_name: Iris
  full_name: Nomikou, Iris
  last_name: Nomikou
- first_name: Katharina
  full_name: Rohlfing, Katharina
  id: '50352'
  last_name: Rohlfing
citation:
  ama: 'Nomikou I, Rohlfing K. Language Does Something: Body Action and Language in
    Maternal Input to Three-Month-Olds. <i>IEEE Transactions on Autonomous Mental
    Development</i>. 2011;3(2):113-128. doi:<a href="https://doi.org/10.1109/TAMD.2011.2140113">10.1109/TAMD.2011.2140113</a>'
  apa: 'Nomikou, I., &#38; Rohlfing, K. (2011). Language Does Something: Body Action
    and Language in Maternal Input to Three-Month-Olds. <i>IEEE Transactions on Autonomous
    Mental Development</i>, <i>3</i>(2), 113–128. <a href="https://doi.org/10.1109/TAMD.2011.2140113">https://doi.org/10.1109/TAMD.2011.2140113</a>'
  bibtex: '@article{Nomikou_Rohlfing_2011, title={Language Does Something: Body Action
    and Language in Maternal Input to Three-Month-Olds}, volume={3}, DOI={<a href="https://doi.org/10.1109/TAMD.2011.2140113">10.1109/TAMD.2011.2140113</a>},
    number={2}, journal={IEEE Transactions on Autonomous Mental Development}, publisher={Institute
    of Electrical &#38; Electronics Engineers (IEEE)}, author={Nomikou, Iris and Rohlfing,
    Katharina}, year={2011}, pages={113–128} }'
  chicago: 'Nomikou, Iris, and Katharina Rohlfing. “Language Does Something: Body
    Action and Language in Maternal Input to Three-Month-Olds.” <i>IEEE Transactions
    on Autonomous Mental Development</i> 3, no. 2 (2011): 113–28. <a href="https://doi.org/10.1109/TAMD.2011.2140113">https://doi.org/10.1109/TAMD.2011.2140113</a>.'
  ieee: 'I. Nomikou and K. Rohlfing, “Language Does Something: Body Action and Language
    in Maternal Input to Three-Month-Olds,” <i>IEEE Transactions on Autonomous Mental
    Development</i>, vol. 3, no. 2, pp. 113–128, 2011, doi: <a href="https://doi.org/10.1109/TAMD.2011.2140113">10.1109/TAMD.2011.2140113</a>.'
  mla: 'Nomikou, Iris, and Katharina Rohlfing. “Language Does Something: Body Action
    and Language in Maternal Input to Three-Month-Olds.” <i>IEEE Transactions on Autonomous
    Mental Development</i>, vol. 3, no. 2, Institute of Electrical &#38; Electronics
    Engineers (IEEE), 2011, pp. 113–28, doi:<a href="https://doi.org/10.1109/TAMD.2011.2140113">10.1109/TAMD.2011.2140113</a>.'
  short: I. Nomikou, K. Rohlfing, IEEE Transactions on Autonomous Mental Development
    3 (2011) 113–128.
date_created: 2020-06-24T13:02:12Z
date_updated: 2023-02-01T12:54:33Z
department:
- _id: '749'
doi: 10.1109/TAMD.2011.2140113
intvolume: '         3'
issue: '2'
keyword:
- acoustic packaging
- mother-child interaction
- social learning
- multimodal grounding in input
- ecology of interactions
- synchrony
language:
- iso: eng
page: 113-128
publication: IEEE Transactions on Autonomous Mental Development
publication_identifier:
  issn:
  - 1943-0612
publisher: Institute of Electrical & Electronics Engineers (IEEE)
status: public
title: 'Language Does Something: Body Action and Language in Maternal Input to Three-Month-Olds'
type: journal_article
user_id: '14931'
volume: 3
year: '2011'
...
---
_id: '17253'
author:
- first_name: Anna-Lisa
  full_name: Vollmer, Anna-Lisa
  last_name: Vollmer
- first_name: Karola
  full_name: Pitsch, Karola
  last_name: Pitsch
- first_name: Katrin Solveig
  full_name: Lohan, Katrin Solveig
  last_name: Lohan
- first_name: Jannik
  full_name: Fritsch, Jannik
  last_name: Fritsch
- first_name: Katharina
  full_name: Rohlfing, Katharina
  id: '50352'
  last_name: Rohlfing
- first_name: Britta
  full_name: Wrede, Britta
  last_name: Wrede
citation:
  ama: 'Vollmer A-L, Pitsch K, Lohan KS, Fritsch J, Rohlfing K, Wrede B. Developing
    feedback: How children of different age contribute to a tutoring interaction with
    adults. In: <i>Development and Learning (ICDL), 2010 IEEE 9th International Conference
    on Development and Learning</i>. ; 2010:76-81.'
  apa: 'Vollmer, A.-L., Pitsch, K., Lohan, K. S., Fritsch, J., Rohlfing, K., &#38;
    Wrede, B. (2010). Developing feedback: How children of different age contribute
    to a tutoring interaction with adults. <i>Development and Learning (ICDL), 2010
    IEEE 9th International Conference on Development and Learning</i>, 76–81.'
  bibtex: '@inproceedings{Vollmer_Pitsch_Lohan_Fritsch_Rohlfing_Wrede_2010, title={Developing
    feedback: How children of different age contribute to a tutoring interaction with
    adults}, booktitle={Development and Learning (ICDL), 2010 IEEE 9th International
    Conference on Development and Learning}, author={Vollmer, Anna-Lisa and Pitsch,
    Karola and Lohan, Katrin Solveig and Fritsch, Jannik and Rohlfing, Katharina and
    Wrede, Britta}, year={2010}, pages={76–81} }'
  chicago: 'Vollmer, Anna-Lisa, Karola Pitsch, Katrin Solveig Lohan, Jannik Fritsch,
    Katharina Rohlfing, and Britta Wrede. “Developing Feedback: How Children of Different
    Age Contribute to a Tutoring Interaction with Adults.” In <i>Development and Learning
    (ICDL), 2010 IEEE 9th International Conference on Development and Learning</i>,
    76–81, 2010.'
  ieee: 'A.-L. Vollmer, K. Pitsch, K. S. Lohan, J. Fritsch, K. Rohlfing, and B. Wrede,
    “Developing feedback: How children of different age contribute to a tutoring interaction
    with adults,” in <i>Development and Learning (ICDL), 2010 IEEE 9th International
    Conference on Development and Learning</i>, 2010, pp. 76–81.'
  mla: 'Vollmer, Anna-Lisa, et al. “Developing Feedback: How Children of Different
    Age Contribute to a Tutoring Interaction with Adults.” <i>Development and Learning
    (ICDL), 2010 IEEE 9th International Conference on Development and Learning</i>,
    2010, pp. 76–81.'
  short: 'A.-L. Vollmer, K. Pitsch, K.S. Lohan, J. Fritsch, K. Rohlfing, B. Wrede,
    in: Development and Learning (ICDL), 2010 IEEE 9th International Conference on
    Development and Learning, 2010, pp. 76–81.'
date_created: 2020-06-24T13:02:20Z
date_updated: 2023-02-01T13:00:15Z
department:
- _id: '749'
keyword:
- tutoring interaction
- social interaction
- video signal processing
- robot systems
- paediatrics
- neurophysiology
- Learning
- infant
- feedback
- biology computing
- cognitive capabilities
- cognition
- children
language:
- iso: eng
page: 76-81
publication: Development and Learning (ICDL), 2010 IEEE 9th International Conference
  on Development and Learning
status: public
title: 'Developing feedback: How children of different age contribute to a tutoring
  interaction with adults'
type: conference
user_id: '14931'
year: '2010'
...
---
_id: '35007'
author:
- first_name: Heiko
  full_name: Meier, Heiko
  id: '21765'
  last_name: Meier
citation:
  ama: Meier H. Rezension zu Alfred K. Treml „Warum der Berg ruft. Bergsteigen aus
    evolutionstheoretischer Sicht“. <i>Sport und Gesellschaft</i>. 2009;6(2):180-187.
    doi:<a href="https://doi.org/10.1515/sug-2009-0205">10.1515/sug-2009-0205</a>
  apa: Meier, H. (2009). Rezension zu Alfred K. Treml „Warum der Berg ruft. Bergsteigen
    aus evolutionstheoretischer Sicht“. In <i>Sport und Gesellschaft</i> (Vol. 6,
    Issue 2, pp. 180–187). Walter de Gruyter GmbH. <a href="https://doi.org/10.1515/sug-2009-0205">https://doi.org/10.1515/sug-2009-0205</a>
  bibtex: '@article{Meier_2009, title={Rezension zu Alfred K. Treml „Warum der Berg
    ruft. Bergsteigen aus evolutionstheoretischer Sicht“}, volume={6}, DOI={<a href="https://doi.org/10.1515/sug-2009-0205">10.1515/sug-2009-0205</a>},
    number={2}, journal={Sport und Gesellschaft}, publisher={Walter de Gruyter GmbH},
    author={Meier, Heiko}, year={2009}, pages={180–187} }'
  chicago: Meier, Heiko. “Rezension zu Alfred K. Treml „Warum der Berg ruft. Bergsteigen
    aus evolutionstheoretischer Sicht“.” <i>Sport und Gesellschaft</i>. Walter de
    Gruyter GmbH, 2009. <a href="https://doi.org/10.1515/sug-2009-0205">https://doi.org/10.1515/sug-2009-0205</a>.
  ieee: 'H. Meier, “Rezension zu Alfred K. Treml „Warum der Berg ruft. Bergsteigen
    aus evolutionstheoretischer Sicht“,” <i>Sport und Gesellschaft</i>, vol. 6, no.
    2. Walter de Gruyter GmbH, pp. 180–187, 2009, doi: <a href="https://doi.org/10.1515/sug-2009-0205">10.1515/sug-2009-0205</a>.'
  mla: Meier, Heiko. “Rezension zu Alfred K. Treml „Warum der Berg ruft. Bergsteigen
    aus evolutionstheoretischer Sicht“.” <i>Sport und Gesellschaft</i>, vol. 6, no.
    2, Walter de Gruyter GmbH, 2009, pp. 180–87, doi:<a href="https://doi.org/10.1515/sug-2009-0205">10.1515/sug-2009-0205</a>.
  short: H. Meier, Sport und Gesellschaft 6 (2009) 180–187.
date_created: 2022-12-28T15:34:28Z
date_updated: 2024-02-27T13:14:46Z
department:
- _id: '175'
doi: 10.1515/sug-2009-0205
extern: '1'
intvolume: '         6'
issue: '2'
keyword:
- Philosophy
- Social Sciences (miscellaneous)
- History
language:
- iso: ger
page: 180-187
publication: Sport und Gesellschaft
publication_identifier:
  issn:
  - 2366-0465
publication_status: published
publisher: Walter de Gruyter GmbH
quality_controlled: '1'
status: public
title: Rezension zu Alfred K. Treml „Warum der Berg ruft. Bergsteigen aus evolutionstheoretischer
  Sicht“
type: review
user_id: '96222'
volume: 6
year: '2009'
...
---
_id: '17272'
abstract:
- lang: eng
  text: In developmental research, tutoring behavior has been identified as scaffolding
    infants' learning processes. It has been defined in terms of child-directed speech
    (Motherese), child-directed motion (Motionese), and contingency. In the field
    of developmental robotics, research often assumes that in human-robot interaction
    (HRI), robots are treated similar to infants, because their immature cognitive
    capabilities benefit from this behavior. However, according to our knowledge,
    it has barely been studied whether this is true and how exactly humans alter their
    behavior towards a robotic interaction partner. In this paper, we present results
    concerning the acceptance of a robotic agent in a social learning scenario obtained
    via comparison to adults and 8-11 months old infants in equal conditions. These
    results constitute an important empirical basis for making use of tutoring behavior
    in social robotics. In our study, we performed a detailed multimodal analysis
    of HRI in a tutoring situation using the example of a robot simulation equipped
    with a bottom-up saliency-based attention model. Our results reveal significant
    differences in hand movement velocity, motion pauses, range of motion, and eye
    gaze suggesting that for example adults decrease their hand movement velocity
    in an Adult-Child Interaction (ACI), opposed to an Adult-Adult Interaction (AAI)
    and this decrease is even higher in the Adult-Robot Interaction (ARI). We also
    found important differences between ACI and ARI in how the behavior is modified
    over time as the interaction unfolds. These findings indicate the necessity of
    integrating top-down feedback structures into a bottom-up system for robots to
    be fully accepted as interaction partners.
author:
- first_name: Anna-Lisa
  full_name: Vollmer, Anna-Lisa
  last_name: Vollmer
- first_name: Katrin Solveig
  full_name: Lohan, Katrin Solveig
  last_name: Lohan
- first_name: Kerstin
  full_name: Fischer, Kerstin
  last_name: Fischer
- first_name: Yukie
  full_name: Nagai, Yukie
  last_name: Nagai
- first_name: Karola
  full_name: Pitsch, Karola
  last_name: Pitsch
- first_name: Jannik
  full_name: Fritsch, Jannik
  last_name: Fritsch
- first_name: Katharina
  full_name: Rohlfing, Katharina
  id: '50352'
  last_name: Rohlfing
- first_name: Britta
  full_name: Wrede, Britta
  last_name: Wrede
citation:
  ama: 'Vollmer A-L, Lohan KS, Fischer K, et al. People modify their tutoring behavior
    in robot-directed interaction for action learning. In: <i>Development and Learning,
    2009. ICDL 2009. IEEE 8th International Conference on Development and Learning</i>.
    IEEE; 2009:1-6. doi:<a href="https://doi.org/10.1109/DEVLRN.2009.5175516">10.1109/DEVLRN.2009.5175516</a>'
  apa: Vollmer, A.-L., Lohan, K. S., Fischer, K., Nagai, Y., Pitsch, K., Fritsch,
    J., Rohlfing, K., &#38; Wrede, B. (2009). People modify their tutoring behavior
    in robot-directed interaction for action learning. <i>Development and Learning,
    2009. ICDL 2009. IEEE 8th International Conference on Development and Learning</i>,
    1–6. <a href="https://doi.org/10.1109/DEVLRN.2009.5175516">https://doi.org/10.1109/DEVLRN.2009.5175516</a>
  bibtex: '@inproceedings{Vollmer_Lohan_Fischer_Nagai_Pitsch_Fritsch_Rohlfing_Wrede_2009,
    title={People modify their tutoring behavior in robot-directed interaction for
    action learning}, DOI={<a href="https://doi.org/10.1109/DEVLRN.2009.5175516">10.1109/DEVLRN.2009.5175516</a>},
    booktitle={Development and Learning, 2009. ICDL 2009. IEEE 8th International Conference
    on Development and Learning}, publisher={IEEE}, author={Vollmer, Anna-Lisa and
    Lohan, Katrin Solveig and Fischer, Kerstin and Nagai, Yukie and Pitsch, Karola
    and Fritsch, Jannik and Rohlfing, Katharina and Wrede, Britta}, year={2009}, pages={1–6}
    }'
  chicago: Vollmer, Anna-Lisa, Katrin Solveig Lohan, Kerstin Fischer, Yukie Nagai,
    Karola Pitsch, Jannik Fritsch, Katharina Rohlfing, and Britta Wrede. “People Modify
    Their Tutoring Behavior in Robot-Directed Interaction for Action Learning.” In
    <i>Development and Learning, 2009. ICDL 2009. IEEE 8th International Conference
    on Development and Learning</i>, 1–6. IEEE, 2009. <a href="https://doi.org/10.1109/DEVLRN.2009.5175516">https://doi.org/10.1109/DEVLRN.2009.5175516</a>.
  ieee: 'A.-L. Vollmer <i>et al.</i>, “People modify their tutoring behavior in robot-directed
    interaction for action learning,” in <i>Development and Learning, 2009. ICDL 2009.
    IEEE 8th International Conference on Development and Learning</i>, 2009, pp. 1–6,
    doi: <a href="https://doi.org/10.1109/DEVLRN.2009.5175516">10.1109/DEVLRN.2009.5175516</a>.'
  mla: Vollmer, Anna-Lisa, et al. “People Modify Their Tutoring Behavior in Robot-Directed
    Interaction for Action Learning.” <i>Development and Learning, 2009. ICDL 2009.
    IEEE 8th International Conference on Development and Learning</i>, IEEE, 2009,
    pp. 1–6, doi:<a href="https://doi.org/10.1109/DEVLRN.2009.5175516">10.1109/DEVLRN.2009.5175516</a>.
  short: 'A.-L. Vollmer, K.S. Lohan, K. Fischer, Y. Nagai, K. Pitsch, J. Fritsch,
    K. Rohlfing, B. Wrede, in: Development and Learning, 2009. ICDL 2009. IEEE 8th
    International Conference on Development and Learning, IEEE, 2009, pp. 1–6.'
date_created: 2020-06-24T13:02:43Z
date_updated: 2023-02-01T13:06:43Z
department:
- _id: '749'
doi: 10.1109/DEVLRN.2009.5175516
keyword:
- robot simulation
- hand movement velocity
- robotic interaction partner
- robotic agent
- robot-directed interaction
- multimodal analysis
- Motionese
- Motherese
- intelligent tutoring systems
- immature cognitive capability
- human computer interaction
- eye gaze
- child-directed speech
- child-directed motion
- bottom-up system
- bottom-up saliency-based attention model
- adult-robot interaction
- adult-child interaction
- adult-adult interaction
- human-robot interaction
- action learning
- social learning scenario
- social robotics
- software agents
- top-down feedback structures
- tutoring behavior
language:
- iso: eng
page: 1-6
publication: Development and Learning, 2009. ICDL 2009. IEEE 8th International Conference
  on Development and Learning
publisher: IEEE
status: public
title: People modify their tutoring behavior in robot-directed interaction for action
  learning
type: conference
user_id: '14931'
year: '2009'
...
---
_id: '35908'
abstract:
- lang: eng
  text: 'In the broadest sense social capital reflects the idea of resources rooting
    in relations between individuals resp. in the embeddings of people in groups,
    associations, communities and even societies. A central assumption is that social
    capital - as a resource - is emerging from the quality of these relationships.
    This quality may be described in a more materialistic sense because these relations
    open up access to specific resources or assets. But it may also be imbued with
    valuated connotations, in particular referring to the essential contribution of
    networks and trust in promoting well-being, a sense of belonging and decency as
    individuals in entities blessed with social capital are pretended to engage in
    mutually beneficial collective actions. Therefore social capital applies to peoples’
    shared expectations, norms, values, and beliefs, their commitments to each other
    and eventually their associative capacities to knit the ‘social fabric’. '
article_type: original
author:
- first_name: Sandra
  full_name: Landhäußer, Sandra
  id: '93863'
  last_name: Landhäußer
- first_name: Holger
  full_name: Ziegler, Holger
  last_name: Ziegler
citation:
  ama: Landhäußer S, Ziegler H. Social Capital. <i>Social Work &#38; Society</i>.
    2006;4. doi:<a href="https://ejournals.bib.uni-wuppertal.de/index.php/sws/article/view/187">https://ejournals.bib.uni-wuppertal.de/index.php/sws/article/view/187</a>
  apa: Landhäußer, S., &#38; Ziegler, H. (2006). Social Capital. <i>Social Work &#38;
    Society</i>, <i>4</i>. <a href="https://ejournals.bib.uni-wuppertal.de/index.php/sws/article/view/187">https://ejournals.bib.uni-wuppertal.de/index.php/sws/article/view/187</a>
  bibtex: '@article{Landhäußer_Ziegler_2006, title={Social Capital}, volume={4}, DOI={<a
    href="https://ejournals.bib.uni-wuppertal.de/index.php/sws/article/view/187">https://ejournals.bib.uni-wuppertal.de/index.php/sws/article/view/187</a>},
    journal={Social Work &#38; Society}, publisher={Social Work and Society International
    Online Journal}, author={Landhäußer, Sandra and Ziegler, Holger}, year={2006}
    }'
  chicago: Landhäußer, Sandra, and Holger Ziegler. “Social Capital.” <i>Social Work
    &#38; Society</i> 4 (2006). <a href="https://ejournals.bib.uni-wuppertal.de/index.php/sws/article/view/187">https://ejournals.bib.uni-wuppertal.de/index.php/sws/article/view/187</a>.
  ieee: 'S. Landhäußer and H. Ziegler, “Social Capital,” <i>Social Work &#38; Society</i>,
    vol. 4, 2006, doi: <a href="https://ejournals.bib.uni-wuppertal.de/index.php/sws/article/view/187">https://ejournals.bib.uni-wuppertal.de/index.php/sws/article/view/187</a>.'
  mla: Landhäußer, Sandra, and Holger Ziegler. “Social Capital.” <i>Social Work &#38;
    Society</i>, vol. 4, Social Work and Society International Online Journal, 2006,
    doi:<a href="https://ejournals.bib.uni-wuppertal.de/index.php/sws/article/view/187">https://ejournals.bib.uni-wuppertal.de/index.php/sws/article/view/187</a>.
  short: S. Landhäußer, H. Ziegler, Social Work &#38; Society 4 (2006).
date_created: 2023-01-11T07:14:30Z
date_updated: 2023-01-27T10:17:20Z
department:
- _id: '723'
- _id: '36'
doi: https://ejournals.bib.uni-wuppertal.de/index.php/sws/article/view/187
extern: '1'
intvolume: '         4'
keyword:
- Social Capital
language:
- iso: eng
publication: Social Work & Society
publication_status: published
publisher: Social Work and Society International Online Journal
status: public
title: Social Capital
type: journal_article
user_id: '48187'
volume: 4
year: '2006'
...
---
_id: '35910'
abstract:
- lang: eng
  text: 'The feature of this paper is a critical assessment of the current discourses
    about quality of life (QoL) and their implications for Social Work. At first it
    pictures some major historical backgrounds of the discussion on the improvement
    of life quality as an aim of societal development. In particular three crucial
    shifts in the politics of QoL - its ''individualisation'', its ''informalisation''
    and its ''culturalisation'' - and their implications for Social Work are critically
    examined theoretically and empirically referring to the results of an own community-study.
    The paper concludes with an alternative suggestion reflecting the idea of an ''autonomy-based''
    approach of democratic equality. '
article_type: original
author:
- first_name: Sandra
  full_name: Landhäußer, Sandra
  id: '93863'
  last_name: Landhäußer
- first_name: Holger
  full_name: Ziegler, Holger
  last_name: Ziegler
citation:
  ama: Landhäußer S, Ziegler H. Social Work and the Quality of Life Politics - A Critical
    Assessment . <i>Social Work &#38; Society</i>. 2005;3(1):30-58. doi:<a href="https://ejournals.bib.uni-wuppertal.de/index.php/sws/article/view/206">https://ejournals.bib.uni-wuppertal.de/index.php/sws/article/view/206</a>
  apa: Landhäußer, S., &#38; Ziegler, H. (2005). Social Work and the Quality of Life
    Politics - A Critical Assessment . <i>Social Work &#38; Society</i>, <i>3</i>(1),
    30–58. <a href="https://ejournals.bib.uni-wuppertal.de/index.php/sws/article/view/206">https://ejournals.bib.uni-wuppertal.de/index.php/sws/article/view/206</a>
  bibtex: '@article{Landhäußer_Ziegler_2005, title={Social Work and the Quality of
    Life Politics - A Critical Assessment }, volume={3}, DOI={<a href="https://ejournals.bib.uni-wuppertal.de/index.php/sws/article/view/206">https://ejournals.bib.uni-wuppertal.de/index.php/sws/article/view/206</a>},
    number={1}, journal={Social Work &#38; Society}, publisher={Social Work and Society
    International Online Journal}, author={Landhäußer, Sandra and Ziegler, Holger},
    year={2005}, pages={30–58} }'
  chicago: 'Landhäußer, Sandra, and Holger Ziegler. “Social Work and the Quality of
    Life Politics - A Critical Assessment .” <i>Social Work &#38; Society</i> 3, no.
    1 (2005): 30–58. <a href="https://ejournals.bib.uni-wuppertal.de/index.php/sws/article/view/206">https://ejournals.bib.uni-wuppertal.de/index.php/sws/article/view/206</a>.'
  ieee: 'S. Landhäußer and H. Ziegler, “Social Work and the Quality of Life Politics
    - A Critical Assessment ,” <i>Social Work &#38; Society</i>, vol. 3, no. 1, pp.
    30–58, 2005, doi: <a href="https://ejournals.bib.uni-wuppertal.de/index.php/sws/article/view/206">https://ejournals.bib.uni-wuppertal.de/index.php/sws/article/view/206</a>.'
  mla: Landhäußer, Sandra, and Holger Ziegler. “Social Work and the Quality of Life
    Politics - A Critical Assessment .” <i>Social Work &#38; Society</i>, vol. 3,
    no. 1, Social Work and Society International Online Journal, 2005, pp. 30–58,
    doi:<a href="https://ejournals.bib.uni-wuppertal.de/index.php/sws/article/view/206">https://ejournals.bib.uni-wuppertal.de/index.php/sws/article/view/206</a>.
  short: S. Landhäußer, H. Ziegler, Social Work &#38; Society 3 (2005) 30–58.
date_created: 2023-01-11T07:30:18Z
date_updated: 2023-01-27T10:19:38Z
department:
- _id: '723'
- _id: '36'
doi: https://ejournals.bib.uni-wuppertal.de/index.php/sws/article/view/206
intvolume: '         3'
issue: '1'
keyword:
- Critical
- quality
- Social
language:
- iso: eng
page: 30-58
publication: Social Work & Society
publication_status: published
publisher: Social Work and Society International Online Journal
status: public
title: 'Social Work and the Quality of Life Politics - A Critical Assessment '
type: journal_article
user_id: '48187'
volume: 3
year: '2005'
...