@article{35741,
  abstract     = {{<jats:title>Abstract</jats:title><jats:p>Business process management (BPM) drives corporate success through effective and efficient processes. In recent decades, knowledge has been accumulated regarding the identification, discovery, analysis, design, implementation, and monitoring of business processes. This includes methods and tools for tackling various kinds of process change such as continuous process improvement, process reengineering, process innovation, and process drift. However, exogenous shocks, which lead to unintentional and radical process change, have been neglected in BPM research although they severely affect an organization’s context, strategy, and business processes. This research note conceptualizes the interplay of exogenous shocks and BPM in terms of the effects that such shocks can have on organizations’ overall process performance over time. On this foundation, related challenges and opportunities for BPM via several rounds of idea generation and consolidation within a diverse team of BPM scholars are identified. The paper discusses findings in light of extant literature from BPM and related disciplines, as well as present avenues for future (BPM) research to invigorate the academic discourse on the topic.</jats:p>}},
  author       = {{Röglinger, Maximilian and Plattfaut, Ralf and Borghoff, Vincent and Kerpedzhiev, Georgi and Becker, Jörg and Beverungen, Daniel and vom Brocke, Jan and Van Looy, Amy and del-Río-Ortega, Adela and Rinderle-Ma, Stefanie and Rosemann, Michael and Santoro, Flavia Maria and Trkman, Peter}},
  issn         = {{2363-7005}},
  journal      = {{Business & Information Systems Engineering}},
  keywords     = {{Information Systems, Business process management, Exogenous shocks, Challenges, Opportunities}},
  number       = {{5}},
  pages        = {{669--687}},
  publisher    = {{Springer Science and Business Media LLC}},
  title        = {{{Exogenous Shocks and Business Process Management}}},
  doi          = {{10.1007/s12599-021-00740-w}},
  volume       = {{64}},
  year         = {{2022}},
}

@article{17156,
  abstract     = {{Business Process Management is a boundary-spanning discipline that aligns operational capabilities and technology to design and manage business processes. The Digital Transformation has enabled human actors, information systems, and smart products to interact with each other via multiple digital channels. The emergence of this hyper-connected world greatly leverages the prospects of business processes – but also boosts their complexity to a new level. We need to discuss how the BPM discipline can find new ways for identifying, analyzing, designing, implementing, executing, and monitoring business processes. In this research note, selected transformative trends are explored and their impact on current theories and IT artifacts in the BPM discipline is discussed to stimulate transformative thinking and prospective research in this field.}},
  author       = {{Beverungen, Daniel and Buijs, Joos C. A. M. and Becker, Jörg and Di Ciccio, Claudio and van der Aalst, Wil M. P. and Bartelheimer, Christian and vom Brocke, Jan and Comuzzi, Marco and Kraume, Karsten and Leopold, Henrik and Matzner, Martin and Mendling, Jan and Ogonek, Nadine and Post, Till and Resinas, Manuel and Revoredo, Kate and del-Río-Ortega, Adela and La Rosa, Marcello and Santoro, Flávia Maria and Solti, Andreas and Song, Minseok and Stein, Armin and Stierle, Matthias and Wolf, Verena}},
  issn         = {{2363-7005}},
  journal      = {{Business & Information Systems Engineering}},
  keywords     = {{Business process management (BPM), Social computing, Smart devices, Big data analytics, Real-time computing, BPM life-cycle}},
  pages        = {{145--156}},
  publisher    = {{SpringerNature}},
  title        = {{{Seven Paradoxes of Business Process Management in a Hyper-Connected World}}},
  doi          = {{10.1007/s12599-020-00646-z}},
  volume       = {{63}},
  year         = {{2020}},
}

@article{4690,
  author       = {{Gorbacheva, Elena and Stein, Armin and Schmiedel, Theresa and Müller, Oliver}},
  issn         = {{18670202}},
  journal      = {{Business and Information Systems Engineering}},
  keywords     = {{BPM workforce, Business process management, Competences, Gender diversity, Latent semantic analysis, Skills, Text mining}},
  number       = {{3}},
  pages        = {{213----231}},
  title        = {{{The Role of Gender in Business Process Management Competence Supply}}},
  doi          = {{10.1007/s12599-016-0428-2}},
  year         = {{2016}},
}

@article{4692,
  author       = {{Müller, Oliver and Schmiedel, Theresa and Gorbacheva, Elena and vom Brocke, Jan}},
  issn         = {{17517583}},
  journal      = {{Enterprise Information Systems}},
  keywords     = {{abilities, business process management, competences, knowledge, latent semantic analysis, professionals, skills, typology}},
  number       = {{1}},
  pages        = {{50----80}},
  title        = {{{Towards a typology of business process management professionals: identifying patterns of competences through latent semantic analysis}}},
  doi          = {{10.1080/17517575.2014.923514}},
  year         = {{2016}},
}

@article{4699,
  author       = {{Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver and Pöppelbuss, Jens}},
  issn         = {{09050167}},
  journal      = {{Scandinavian Journal of Information Systems}},
  keywords     = {{Business process management, Conceptual modeling, Interaction routines, Modular design, Service networks, Social construction}},
  number       = {{1}},
  pages        = {{17----47}},
  title        = {{{Designing interaction routines in service networks: A modularity and social construction-based approach}}},
  year         = {{2013}},
}

@article{4700,
  author       = {{Becker, Jorg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver and Pöppelbuss, Jens}},
  isbn         = {{0018-9391}},
  issn         = {{00189391}},
  journal      = {{IEEE Transactions on Engineering Management}},
  keywords     = {{Action research, boundary spanning, business process management (BPM), service blueprinting, service networks}},
  number       = {{3}},
  pages        = {{468----482}},
  title        = {{{Bridging the gap between manufacturing and service through IT-based boundary objects}}},
  doi          = {{10.1109/TEM.2012.2214770}},
  year         = {{2013}},
}

@article{4706,
  abstract     = {{Purpose – The purpose of this paper is to show how to employ complex event processing (CEP) for the observation and management of business processes. It proposes a conceptual architecture of BPM event producer, processor, and consumer and describes technical implications for the application with standard software in a perfect order scenario. Design/methodology/approach – The authors discuss business process analytics as the technological background. The capabilities of CEP in a BPM context are outlined an architecture design is proposed. A sophisticated proof-of-concept demonstrates its applicability. Findings – The results overcome the separation and data latency issues of process controlling, monitoring, and simulation. Distinct analyses of past, present, and future blur into a holistic real-time approach. The authors highlight the necessity for configurable event producer in BPM engines, process event support in CEP engines, a common process event format, connectors to visualizers, notifiers and return channels to the BPM engine. Research limitations/implications – Further research will thoroughly evaluate the approach in a variety of business settings. New concepts and standards for the architecture's building blocks will be needed to improve maintainability and operability. Practical implications – Managers learn how CEP can yield insights into business processes' operations. The paper illustrates a path to overcome inflexibility, latency, and missing feedback mechanisms of current process modeling and control solutions. Software vendors might be interested in the conceptualization and the described needs for further development. Originality/value – So far, there is no commercial CEP-based BPM solution which facilitates a round trip from insight to action as outlines. As major software vendors have begun developing solutions (BPM/BPA solutions), this paper will stimulate a debate between research and practice on suitable design and technology.}},
  author       = {{Janiesch, Christian and Matzner, Martin and Müller, Oliver}},
  isbn         = {{1020120096}},
  issn         = {{14637154}},
  journal      = {{Business Process Management Journal}},
  keywords     = {{Architecture, Business activity monitoring, Business process management, Business process re-engineering, Complex event processing, Computer software, Standard software}},
  number       = {{4}},
  pages        = {{625----643}},
  title        = {{{Beyond process monitoring: A proof-of-concept of event-driven business activity management}}},
  doi          = {{10.1108/14637151211253765}},
  year         = {{2012}},
}

@inproceedings{4707,
  author       = {{Janiesch, Christian and Matzner, Martin and Müller, Oliver}},
  booktitle    = {{Lecture Notes in Computer Science}},
  isbn         = {{9783642230585}},
  issn         = {{03029743}},
  keywords     = {{Reference architecture, business activity management, business process analytics, business process management, complex event processing}},
  title        = {{{A blueprint for event-driven business activity management}}},
  doi          = {{10.1007/978-3-642-23059-2_4}},
  year         = {{2011}},
}