---
_id: '50649'
abstract:
- lang: eng
text: The energy turnaround and the shift towards sustainable mobility threaten
the stability of European energy distribution grids due to substantially increasing
load fluctuations and power demand. These challenges can critically impact assets
in the distribution grid—e.g., switchgears—intensifying the need to plan, conduct,
and manage the maintenance of such assets. Predictive maintenance strategies that
analyze assets' current and historical condition data have been discussed as promising
approaches toward that end. However, the extant research focuses on designing
and improving analytical algorithms or information technology (IT) artifacts while
not considering how a maintenance service is cocreated by companies with IT. This
research article posits that IT and service must be aligned closely, presenting
an ensemble artifact comprising a digital industrial platform and a smart service
system for predictive maintenance on the distribution grid. The artifact is evaluated
by conducting a willingness-to-pay analysis with asset operators, documenting
their demand for condition monitoring and predictive maintenance as an integrated
solution, although they still struggle with even getting the condition data of
their assets. Building on these results, we formalize the knowledge in the form
of design principles and implications for managing the maintenance of critical
assets in the distribution grid.
article_type: original
author:
- first_name: Philipp
full_name: zur Heiden, Philipp
id: '64394'
last_name: zur Heiden
- first_name: Jennifer
full_name: Priefer, Jennifer
id: '82872'
last_name: Priefer
- first_name: Daniel
full_name: Beverungen, Daniel
id: '59677'
last_name: Beverungen
citation:
ama: zur Heiden P, Priefer J, Beverungen D. Predictive Maintenance on the Energy
Distribution Grid—Design and Evaluation of a Digital Industrial Platform in the
Context of a Smart Service System. IEEE Transactions on Engineering Management.
2024;71:3641-3655. doi:10.1109/tem.2024.3352819
apa: zur Heiden, P., Priefer, J., & Beverungen, D. (2024). Predictive Maintenance
on the Energy Distribution Grid—Design and Evaluation of a Digital Industrial
Platform in the Context of a Smart Service System. IEEE Transactions on Engineering
Management, 71, 3641–3655. https://doi.org/10.1109/tem.2024.3352819
bibtex: '@article{zur Heiden_Priefer_Beverungen_2024, title={Predictive Maintenance
on the Energy Distribution Grid—Design and Evaluation of a Digital Industrial
Platform in the Context of a Smart Service System}, volume={71}, DOI={10.1109/tem.2024.3352819},
journal={IEEE Transactions on Engineering Management}, publisher={Institute of
Electrical and Electronics Engineers (IEEE)}, author={zur Heiden, Philipp and
Priefer, Jennifer and Beverungen, Daniel}, year={2024}, pages={3641–3655} }'
chicago: 'Heiden, Philipp zur, Jennifer Priefer, and Daniel Beverungen. “Predictive
Maintenance on the Energy Distribution Grid—Design and Evaluation of a Digital
Industrial Platform in the Context of a Smart Service System.” IEEE Transactions
on Engineering Management 71 (2024): 3641–55. https://doi.org/10.1109/tem.2024.3352819.'
ieee: 'P. zur Heiden, J. Priefer, and D. Beverungen, “Predictive Maintenance on
the Energy Distribution Grid—Design and Evaluation of a Digital Industrial Platform
in the Context of a Smart Service System,” IEEE Transactions on Engineering
Management, vol. 71, pp. 3641–3655, 2024, doi: 10.1109/tem.2024.3352819.'
mla: zur Heiden, Philipp, et al. “Predictive Maintenance on the Energy Distribution
Grid—Design and Evaluation of a Digital Industrial Platform in the Context of
a Smart Service System.” IEEE Transactions on Engineering Management, vol.
71, Institute of Electrical and Electronics Engineers (IEEE), 2024, pp. 3641–55,
doi:10.1109/tem.2024.3352819.
short: P. zur Heiden, J. Priefer, D. Beverungen, IEEE Transactions on Engineering
Management 71 (2024) 3641–3655.
date_created: 2024-01-19T11:47:56Z
date_updated: 2024-11-11T09:50:34Z
ddc:
- '620'
doi: 10.1109/tem.2024.3352819
file:
- access_level: closed
content_type: application/pdf
creator: dabe
date_created: 2024-04-18T12:26:27Z
date_updated: 2024-04-18T12:26:27Z
file_id: '53570'
file_name: Predictive_Maintenance_on_the_Energy_Distribution_GridDesign_and_Evaluation_of_a_Digital_Industrial_Platform_in_the_Context_of_a_Smart_Service_System.pdf
file_size: 4070804
relation: main_file
success: 1
file_date_updated: 2024-04-18T12:26:27Z
has_accepted_license: '1'
intvolume: ' 71'
keyword:
- Design science research
- digital platform
- distribution grid
- IS design
- predictive maintenance
- smart services
language:
- iso: eng
page: 3641-3655
project:
- _id: '651'
grant_number: 03E16012F
name: 'FLEMING: FLEMING - Flexible Monitoring- und Regelsysteme für die Energie-
und Mobilitätswende im Verteilnetz durch Einsatz von Künstlicher Intelligenz'
publication: IEEE Transactions on Engineering Management
publication_identifier:
issn:
- 0018-9391
- 1558-0040
publication_status: published
publisher: Institute of Electrical and Electronics Engineers (IEEE)
quality_controlled: '1'
status: public
title: Predictive Maintenance on the Energy Distribution Grid—Design and Evaluation
of a Digital Industrial Platform in the Context of a Smart Service System
type: journal_article
user_id: '82872'
volume: 71
year: '2024'
...
---
_id: '46478'
abstract:
- lang: eng
text: High streets across Europe continue to lose consumers to online retail, leading
to business closures and the decline of city centres, impairing cities’ overall
liveability. To counter this vicious cycle, our study presents smartmarket2, the
first instantiation of a digital actor engagement platform designed specifically
for high streets. smartmarket2 enables hybrid online-offline customer journeys
by connecting consumers to stores and other high street service providers. In
an action design research (ADR) project, we design, implement and evaluate smartmarket2,
involving 150 high street operators and 2,300 citizens in three cycles of building,
intervention and evaluation. We derive four design principles that contribute
prescriptive knowledge on the design of digital actor engagement platforms. Our
results reveal that such a platform is able to increase engagement, but that it
is subject to actors’ engagement dispositions.
article_type: original
author:
- first_name: Christian
full_name: Bartelheimer, Christian
id: '49160'
last_name: Bartelheimer
- first_name: Philipp
full_name: zur Heiden, Philipp
id: '64394'
last_name: zur Heiden
- first_name: Carsten Ingo
full_name: Berendes, Carsten Ingo
id: '53344'
last_name: Berendes
- first_name: Daniel
full_name: Beverungen, Daniel
id: '59677'
last_name: Beverungen
citation:
ama: 'Bartelheimer C, zur Heiden P, Berendes CI, Beverungen D. Designing digital
actor engagement platforms for local high streets: an action design research study.
European Journal of Information Systems. Published online 2023:1-34. doi:10.1080/0960085x.2023.2242847'
apa: 'Bartelheimer, C., zur Heiden, P., Berendes, C. I., & Beverungen, D. (2023).
Designing digital actor engagement platforms for local high streets: an action
design research study. European Journal of Information Systems, 1–34. https://doi.org/10.1080/0960085x.2023.2242847'
bibtex: '@article{Bartelheimer_zur Heiden_Berendes_Beverungen_2023, title={Designing
digital actor engagement platforms for local high streets: an action design research
study}, DOI={10.1080/0960085x.2023.2242847},
journal={European Journal of Information Systems}, publisher={Taylor & Francis},
author={Bartelheimer, Christian and zur Heiden, Philipp and Berendes, Carsten
Ingo and Beverungen, Daniel}, year={2023}, pages={1–34} }'
chicago: 'Bartelheimer, Christian, Philipp zur Heiden, Carsten Ingo Berendes, and
Daniel Beverungen. “Designing Digital Actor Engagement Platforms for Local High
Streets: An Action Design Research Study.” European Journal of Information
Systems, 2023, 1–34. https://doi.org/10.1080/0960085x.2023.2242847.'
ieee: 'C. Bartelheimer, P. zur Heiden, C. I. Berendes, and D. Beverungen, “Designing
digital actor engagement platforms for local high streets: an action design research
study,” European Journal of Information Systems, pp. 1–34, 2023, doi: 10.1080/0960085x.2023.2242847.'
mla: 'Bartelheimer, Christian, et al. “Designing Digital Actor Engagement Platforms
for Local High Streets: An Action Design Research Study.” European Journal
of Information Systems, Taylor & Francis, 2023, pp. 1–34, doi:10.1080/0960085x.2023.2242847.'
short: C. Bartelheimer, P. zur Heiden, C.I. Berendes, D. Beverungen, European Journal
of Information Systems (2023) 1–34.
date_created: 2023-08-11T06:49:48Z
date_updated: 2024-04-18T12:32:21Z
ddc:
- '380'
department:
- _id: '195'
doi: 10.1080/0960085x.2023.2242847
file:
- access_level: closed
content_type: application/pdf
creator: dabe
date_created: 2024-04-18T12:31:20Z
date_updated: 2024-04-18T12:31:20Z
file_id: '53571'
file_name: Designing digital actor engagement platforms for local high streets an
action design research study.pdf
file_size: 9231007
relation: main_file
success: 1
file_date_updated: 2024-04-18T12:31:20Z
has_accepted_license: '1'
keyword:
- Digital platform
- action design research
- design principles
- actor engagement
- engagement platform
- location-based advertising
language:
- iso: eng
page: 1-34
project:
- _id: '35'
grant_number: 02K15A073
name: 'SmartMarketSquare: Interaktive Einkaufserlebnisse in Innenstädten durch digitale
Dienstleistungen'
publication: European Journal of Information Systems
publication_identifier:
issn:
- 0960-085X
- 1476-9344
publication_status: published
publisher: Taylor & Francis
quality_controlled: '1'
status: public
title: 'Designing digital actor engagement platforms for local high streets: an action
design research study'
type: journal_article
user_id: '59677'
year: '2023'
...
---
_id: '45812'
author:
- first_name: Leon
full_name: Özcan, Leon
id: '45137'
last_name: Özcan
- first_name: Timm
full_name: Fichtler, Timm
id: '66731'
last_name: Fichtler
orcid: https://orcid.org/0000-0001-6034-4399
- first_name: Benjamin
full_name: Kasten, Benjamin
last_name: Kasten
- first_name: Christian
full_name: Koldewey, Christian
id: '43136'
last_name: Koldewey
orcid: https://orcid.org/0000-0001-7992-6399
- first_name: Roman
full_name: Dumitrescu, Roman
id: '16190'
last_name: Dumitrescu
citation:
ama: 'Özcan L, Fichtler T, Kasten B, Koldewey C, Dumitrescu R. Interview Study on
Strategy Options for Platform Operation in B2B Markets. In: ; 2023.'
apa: Özcan, L., Fichtler, T., Kasten, B., Koldewey, C., & Dumitrescu, R. (2023).
Interview Study on Strategy Options for Platform Operation in B2B Markets.
ISPIM Innovation Conference, Ljubljana.
bibtex: '@inproceedings{Özcan_Fichtler_Kasten_Koldewey_Dumitrescu_2023, title={Interview
Study on Strategy Options for Platform Operation in B2B Markets}, author={Özcan,
Leon and Fichtler, Timm and Kasten, Benjamin and Koldewey, Christian and Dumitrescu,
Roman}, year={2023} }'
chicago: Özcan, Leon, Timm Fichtler, Benjamin Kasten, Christian Koldewey, and Roman
Dumitrescu. “Interview Study on Strategy Options for Platform Operation in B2B
Markets,” 2023.
ieee: L. Özcan, T. Fichtler, B. Kasten, C. Koldewey, and R. Dumitrescu, “Interview
Study on Strategy Options for Platform Operation in B2B Markets,” presented at
the ISPIM Innovation Conference, Ljubljana, 2023.
mla: Özcan, Leon, et al. Interview Study on Strategy Options for Platform Operation
in B2B Markets. 2023.
short: 'L. Özcan, T. Fichtler, B. Kasten, C. Koldewey, R. Dumitrescu, in: 2023.'
conference:
location: Ljubljana
name: ISPIM Innovation Conference
date_created: 2023-06-28T11:18:12Z
date_updated: 2023-06-28T11:18:31Z
department:
- _id: '563'
keyword:
- Digital Platform
- Platform Strategy
- Strategic Management
- Platform Life Cycle
- Interview Study
- Business Model
- Business-to-Business
- Two-sided Market
- Multi-sided Market
language:
- iso: eng
status: public
title: Interview Study on Strategy Options for Platform Operation in B2B Markets
type: conference
user_id: '66731'
year: '2023'
...
---
_id: '33991'
abstract:
- lang: eng
text: In the course of digitalization, digital platforms are unleashing their full
disruptive potential and are already dominating the first industries (e.g., hotel
industry). As a result of this success, more and more companies want to build
their own platforms and participate in the success. However, building and operating
a digital platform involves multiple challenges and most of such ambitions fail.
Since most digital platforms fail, strategic leadership of digital platforms must
consider both success factors and reasons for platform failure. For this purpose,
we conducted a systematic literature analysis and identified 24 success as well
as failure factors in 9 dimensions. From a scientific perspective, the article
provides a structured analysis of success and failure factors of digital platforms,
which previously did not exist in literature. Practitioners can use the resulting
knowledge base to successfully manage platform activities and avoid pitfalls.
author:
- first_name: Leon
full_name: Özcan, Leon
id: '45137'
last_name: Özcan
- first_name: Christian
full_name: Koldewey, Christian
last_name: Koldewey
- first_name: Estelle
full_name: Duparc, Estelle
last_name: Duparc
- first_name: Hendrik
full_name: van der Valk, Hendrik
last_name: van der Valk
- first_name: Boris
full_name: Otto, Boris
last_name: Otto
- first_name: Roman
full_name: Dumitrescu, Roman
last_name: Dumitrescu
citation:
ama: 'Özcan L, Koldewey C, Duparc E, van der Valk H, Otto B, Dumitrescu R. Why do
Digital Platforms succeed or fail? - A Literature Review on Success and Failure
Factors. In: ; 2022.'
apa: Özcan, L., Koldewey, C., Duparc, E., van der Valk, H., Otto, B., & Dumitrescu,
R. (2022). Why do Digital Platforms succeed or fail? - A Literature Review
on Success and Failure Factors. 28th Americas Conference on Information Systems
(AMCIS), Minneapolis.
bibtex: '@inproceedings{Özcan_Koldewey_Duparc_van der Valk_Otto_Dumitrescu_2022,
title={Why do Digital Platforms succeed or fail? - A Literature Review on Success
and Failure Factors}, author={Özcan, Leon and Koldewey, Christian and Duparc,
Estelle and van der Valk, Hendrik and Otto, Boris and Dumitrescu, Roman}, year={2022}
}'
chicago: Özcan, Leon, Christian Koldewey, Estelle Duparc, Hendrik van der Valk,
Boris Otto, and Roman Dumitrescu. “Why Do Digital Platforms Succeed or Fail? -
A Literature Review on Success and Failure Factors,” 2022.
ieee: L. Özcan, C. Koldewey, E. Duparc, H. van der Valk, B. Otto, and R. Dumitrescu,
“Why do Digital Platforms succeed or fail? - A Literature Review on Success and
Failure Factors,” presented at the 28th Americas Conference on Information Systems
(AMCIS), Minneapolis, 2022.
mla: Özcan, Leon, et al. Why Do Digital Platforms Succeed or Fail? - A Literature
Review on Success and Failure Factors. 2022.
short: 'L. Özcan, C. Koldewey, E. Duparc, H. van der Valk, B. Otto, R. Dumitrescu,
in: 2022.'
conference:
location: Minneapolis
name: 28th Americas Conference on Information Systems (AMCIS)
date_created: 2022-11-03T23:11:13Z
date_updated: 2022-11-03T23:14:33Z
ddc:
- '600'
department:
- _id: '563'
file:
- access_level: closed
content_type: application/pdf
creator: loezcan
date_created: 2022-11-03T23:07:27Z
date_updated: 2022-11-03T23:07:27Z
file_id: '33993'
file_name: '[ÖKD+22]_Why do Digital Platforms succeed or fail - A Literature Review
on Success and Failure Factors.pdf'
file_size: 301409
relation: main_file
success: 1
file_date_updated: 2022-11-03T23:07:27Z
has_accepted_license: '1'
keyword:
- Digital Platform
- Multi-sided Market
- Two-sided Market
- Success Factor
- Failure Factor
language:
- iso: eng
main_file_link:
- url: https://aisel.aisnet.org/amcis2022/sig_dite/sig_dite/15/
status: public
title: Why do Digital Platforms succeed or fail? - A Literature Review on Success
and Failure Factors
type: conference
user_id: '45137'
year: '2022'
...
---
_id: '33997'
abstract:
- lang: eng
text: "Digital platforms have already led to disruptions in multiple B2C markets
and are becoming increasingly dominant in B2B markets. As a result, more and more
companies are trying to participate in the platform economy. However, the successful
development and operation of a digital platform is associated with significant
challenges, which leads to 85% of all platforms failing. A core challenge is the
dynamic nature of the platform economy, with varying strategic objectives at different
stages in the platform lifecycle. Platform operators must continuously monitor
platform progress and adjust their strategy.\r\nUtilizing action research in the
real-world platform project AI Marketplace, we developed a lifecycle-oriented
performance management approach for digital platforms in B2B markets. It enables
platform operators to reflect on their position in the platform lifecycle, derive
relevant strategic objectives, and monitor them with suitable key performance
indicators. Hence, allowing them to secure the long-term success of their platform
business."
author:
- first_name: Leon
full_name: Özcan, Leon
id: '45137'
last_name: Özcan
- first_name: Lisa Irene
full_name: Kirchberg, Lisa Irene
id: '63192'
last_name: Kirchberg
- first_name: Christian
full_name: Koldewey, Christian
last_name: Koldewey
- first_name: Roman
full_name: Dumitrescu, Roman
last_name: Dumitrescu
citation:
ama: 'Özcan L, Kirchberg LI, Koldewey C, Dumitrescu R. Performance Management Approach
for Digital Platforms in B2B Markets. In: Bitran I, Bitetti L, Conn S, et al.,
eds. The Role of Innovation: Past, Present, Future. ; 2022.'
apa: 'Özcan, L., Kirchberg, L. I., Koldewey, C., & Dumitrescu, R. (2022). Performance
Management Approach for Digital Platforms in B2B Markets. In I. Bitran, L. Bitetti,
S. Conn, J. Fishburn, E. Huizingh, M. Torkkeli, & J. Yang (Eds.), The
Role of Innovation: Past, Present, Future.'
bibtex: '@inproceedings{Özcan_Kirchberg_Koldewey_Dumitrescu_2022, place={Athens},
title={Performance Management Approach for Digital Platforms in B2B Markets},
booktitle={The Role of Innovation: Past, Present, Future}, author={Özcan, Leon
and Kirchberg, Lisa Irene and Koldewey, Christian and Dumitrescu, Roman}, editor={Bitran,
Iain and Bitetti, Leandro and Conn, Steffen and Fishburn, Jessica and Huizingh,
Eelko and Torkkeli, Marko and Yang, Jialei}, year={2022} }'
chicago: 'Özcan, Leon, Lisa Irene Kirchberg, Christian Koldewey, and Roman Dumitrescu.
“Performance Management Approach for Digital Platforms in B2B Markets.” In The
Role of Innovation: Past, Present, Future, edited by Iain Bitran, Leandro
Bitetti, Steffen Conn, Jessica Fishburn, Eelko Huizingh, Marko Torkkeli, and
Jialei Yang. Athens, 2022.'
ieee: 'L. Özcan, L. I. Kirchberg, C. Koldewey, and R. Dumitrescu, “Performance Management
Approach for Digital Platforms in B2B Markets,” in The Role of Innovation:
Past, Present, Future, Athens, 2022.'
mla: 'Özcan, Leon, et al. “Performance Management Approach for Digital Platforms
in B2B Markets.” The Role of Innovation: Past, Present, Future, edited
by Iain Bitran et al., 2022.'
short: 'L. Özcan, L.I. Kirchberg, C. Koldewey, R. Dumitrescu, in: I. Bitran, L.
Bitetti, S. Conn, J. Fishburn, E. Huizingh, M. Torkkeli, J. Yang (Eds.), The
Role of Innovation: Past, Present, Future, Athens, 2022.'
conference:
end_date: 2022-11-30
location: Athens
name: ISPIM Connects Athens
start_date: 2022-11-28
date_created: 2022-11-04T07:31:57Z
date_updated: 2024-09-30T07:59:27Z
ddc:
- '600'
department:
- _id: '563'
editor:
- first_name: Iain
full_name: Bitran, Iain
last_name: Bitran
- first_name: Leandro
full_name: Bitetti, Leandro
last_name: Bitetti
- first_name: Steffen
full_name: ' Conn, Steffen'
last_name: ' Conn'
- first_name: Jessica
full_name: Fishburn, Jessica
last_name: Fishburn
- first_name: 'Eelko '
full_name: 'Huizingh, Eelko '
last_name: Huizingh
- first_name: Marko
full_name: Torkkeli, Marko
last_name: Torkkeli
- first_name: Jialei
full_name: Yang, Jialei
last_name: Yang
file:
- access_level: closed
content_type: application/pdf
creator: loezcan
date_created: 2022-11-04T07:30:29Z
date_updated: 2022-11-04T07:30:29Z
file_id: '33998'
file_name: '[ÖKK+22] Performance Management Approach for Digital Platforms in B2B
Markets.pdf'
file_size: 694337
relation: main_file
success: 1
file_date_updated: 2022-11-04T07:30:29Z
has_accepted_license: '1'
keyword:
- Digital Platform
- Two-Sided Market
- Multi-Sided Market
- Platform Lifecycle
- Platform Monitoring
- Performance Management
language:
- iso: eng
place: Athens
publication: 'The Role of Innovation: Past, Present, Future'
publication_identifier:
unknown:
- 978-952-65069-1-3
status: public
title: Performance Management Approach for Digital Platforms in B2B Markets
type: conference
user_id: '1112'
year: '2022'
...