TY - CONF AB - Although many methods have been proposed for engineering services and customer solutions, most of these approaches give little consideration to recombinant service innovation. In an age of smart products and smart data, we can, however, expect that many of future service innovations need to be based on adding, transferring, dissociating, and associating existing value propositions. The purpose of this paper is to outline what properties constitute recombinant service innovation and to identify if current service engineering approaches fulfill these properties. Based on a conceptual in-depth analysis of 24 service engineering methods, we identify that most methods focus on designing value propositions instead of service systems, view service independent of physical goods, are linear or iterative, and incompletely address the mechanisms of recombinant innovation. We discuss how these deficiencies can be remedied and propose a first conceptual model of a revised se rvice system engineering approach. AU - Beverungen, Daniel AU - Lüttenberg, Hedda AU - Wolf, Verena ED - Leimeister, Jan Marco ED - Brenner, Walter ID - 2860 KW - Service engineering KW - recombinant innovation KW - (product - )service system KW - literature analysis KW - new service development T2 - Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017) TI - Recombinant Service System Engineering ER -