---
_id: '5675'
abstract:
- lang: eng
text: When responding to natural disasters, professional relief units are often
supported by many volunteers which are not affiliated to humanitarian organizations.
The effective coordination of these volunteers is crucial to leverage their capabilities
and to avoid conflicts with professional relief units. In this paper, we empirically
identify key requirements that professional relief units pose on this coordination.
Based on these requirements, we suggest a decision model. We computationally solve
a real-world instance of the model and empirically validate the computed solution
in interviews with practitioners. Our results show that the suggested model allows
for solving volunteer coordination tasks of realistic size near-optimally within
short time, with the determined solution being well accepted by practitioners.
We also describe in this article how the suggested decision support model is integrated
in the volunteer coordination system which we develop in joint cooperation with
a disaster management authority and a software development company.
author:
- first_name: Gerhard
full_name: Rauchecker, Gerhard
last_name: Rauchecker
- first_name: Guido
full_name: Schryen, Guido
id: '72850'
last_name: Schryen
citation:
ama: 'Rauchecker G, Schryen G. Decision Support for the Optimal Coordination of
Spontaneous Volunteers in Disaster Relief. In: Proceedings of the 15th International
Conference on Information Systems for Crisis Response and Management. ; 2018.'
apa: Rauchecker, G., & Schryen, G. (2018). Decision Support for the Optimal
Coordination of Spontaneous Volunteers in Disaster Relief. In Proceedings of
the 15th International Conference on Information Systems for Crisis Response and
Management. Rochester, NY, USA.
bibtex: '@inproceedings{Rauchecker_Schryen_2018, title={Decision Support for the
Optimal Coordination of Spontaneous Volunteers in Disaster Relief}, booktitle={Proceedings
of the 15th International Conference on Information Systems for Crisis Response
and Management}, author={Rauchecker, Gerhard and Schryen, Guido}, year={2018}
}'
chicago: Rauchecker, Gerhard, and Guido Schryen. “Decision Support for the Optimal
Coordination of Spontaneous Volunteers in Disaster Relief.” In Proceedings
of the 15th International Conference on Information Systems for Crisis Response
and Management, 2018.
ieee: G. Rauchecker and G. Schryen, “Decision Support for the Optimal Coordination
of Spontaneous Volunteers in Disaster Relief,” in Proceedings of the 15th International
Conference on Information Systems for Crisis Response and Management, Rochester,
NY, USA, 2018.
mla: Rauchecker, Gerhard, and Guido Schryen. “Decision Support for the Optimal Coordination
of Spontaneous Volunteers in Disaster Relief.” Proceedings of the 15th International
Conference on Information Systems for Crisis Response and Management, 2018.
short: 'G. Rauchecker, G. Schryen, in: Proceedings of the 15th International Conference
on Information Systems for Crisis Response and Management, 2018.'
conference:
location: Rochester, NY, USA
name: 15th International Conference on Information Systems for Crisis Response and
Management
date_created: 2018-11-14T15:35:54Z
date_updated: 2022-01-06T07:02:28Z
ddc:
- '000'
department:
- _id: '277'
extern: '1'
file:
- access_level: open_access
content_type: application/pdf
creator: hsiemes
date_created: 2018-12-07T11:25:06Z
date_updated: 2018-12-13T15:05:44Z
file_id: '6020'
file_name: 2018_ISCRAM_Conference_Proceedings - Publication Version.pdf
file_size: 488472
relation: main_file
file_date_updated: 2018-12-13T15:05:44Z
has_accepted_license: '1'
keyword:
- Coordination of spontaneous volunteers
- volunteer coordination system
- decision support
- scheduling optimization model
- linear programming
language:
- iso: eng
oa: '1'
publication: Proceedings of the 15th International Conference on Information Systems
for Crisis Response and Management
status: public
title: Decision Support for the Optimal Coordination of Spontaneous Volunteers in
Disaster Relief
type: conference
user_id: '61579'
year: '2018'
...