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Knackstedt, M. Matzner, O. Müller, and J. Pöppelbuss, “Designing interaction routines in service networks: A modularity and social construction-based approach,” <i>Scandinavian Journal of Information Systems</i>, no. 1, pp. 17--47, 2013.","bibtex":"@article{Becker_Beverungen_Knackstedt_Matzner_Müller_Pöppelbuss_2013, title={Designing interaction routines in service networks: A modularity and social construction-based approach}, number={1}, journal={Scandinavian Journal of Information Systems}, author={Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver and Pöppelbuss, Jens}, year={2013}, pages={17--47} }","mla":"Becker, Jörg, et al. “Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach.” <i>Scandinavian Journal of Information Systems</i>, no. 1, 2013, pp. 17--47.","short":"J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, J. Pöppelbuss, Scandinavian Journal of Information Systems (2013) 17--47.","apa":"Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., Müller, O., &#38; Pöppelbuss, J. (2013). Designing interaction routines in service networks: A modularity and social construction-based approach. <i>Scandinavian Journal of Information Systems</i>, (1), 17--47."},"year":"2013","date_created":"2018-10-12T08:30:56Z","author":[{"first_name":"Jörg","last_name":"Becker","full_name":"Becker, Jörg"},{"first_name":"Daniel","last_name":"Beverungen","id":"59677","full_name":"Beverungen, Daniel"},{"first_name":"Ralf","last_name":"Knackstedt","full_name":"Knackstedt, Ralf"},{"full_name":"Matzner, Martin","last_name":"Matzner","first_name":"Martin"},{"first_name":"Oliver","last_name":"Müller","full_name":"Müller, Oliver","id":"72849"},{"full_name":"Pöppelbuss, Jens","last_name":"Pöppelbuss","first_name":"Jens"}],"date_updated":"2022-01-06T07:01:18Z","main_file_link":[{"url":"https://aisel.aisnet.org/sjis/vol25/iss1/2/"}],"title":"Designing interaction routines in service networks: A modularity and social construction-based approach"},{"publication_identifier":{"isbn":["0018-9391"],"issn":["00189391"]},"issue":"3","year":"2013","citation":{"ieee":"J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, and J. Pöppelbuss, “Bridging the gap between manufacturing and service through IT-based boundary objects,” <i>IEEE Transactions on Engineering Management</i>, no. 3, pp. 468--482, 2013.","chicago":"Becker, Jorg, Daniel Beverungen, Ralf Knackstedt, Martin Matzner, Oliver Müller, and Jens Pöppelbuss. “Bridging the Gap between Manufacturing and Service through IT-Based Boundary Objects.” <i>IEEE Transactions on Engineering Management</i>, no. 3 (2013): 468--482. <a href=\"https://doi.org/10.1109/TEM.2012.2214770\">https://doi.org/10.1109/TEM.2012.2214770</a>.","ama":"Becker J, Beverungen D, Knackstedt R, Matzner M, Müller O, Pöppelbuss J. Bridging the gap between manufacturing and service through IT-based boundary objects. <i>IEEE Transactions on Engineering Management</i>. 2013;(3):468--482. doi:<a href=\"https://doi.org/10.1109/TEM.2012.2214770\">10.1109/TEM.2012.2214770</a>","apa":"Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., Müller, O., &#38; Pöppelbuss, J. (2013). Bridging the gap between manufacturing and service through IT-based boundary objects. <i>IEEE Transactions on Engineering Management</i>, (3), 468--482. <a href=\"https://doi.org/10.1109/TEM.2012.2214770\">https://doi.org/10.1109/TEM.2012.2214770</a>","short":"J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, J. Pöppelbuss, IEEE Transactions on Engineering Management (2013) 468--482.","bibtex":"@article{Becker_Beverungen_Knackstedt_Matzner_Müller_Pöppelbuss_2013, title={Bridging the gap between manufacturing and service through IT-based boundary objects}, DOI={<a href=\"https://doi.org/10.1109/TEM.2012.2214770\">10.1109/TEM.2012.2214770</a>}, number={3}, journal={IEEE Transactions on Engineering Management}, author={Becker, Jorg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver and Pöppelbuss, Jens}, year={2013}, pages={468--482} }","mla":"Becker, Jorg, et al. “Bridging the Gap between Manufacturing and Service through IT-Based Boundary Objects.” <i>IEEE Transactions on Engineering Management</i>, no. 3, 2013, pp. 468--482, doi:<a href=\"https://doi.org/10.1109/TEM.2012.2214770\">10.1109/TEM.2012.2214770</a>."},"page":"468--482","date_updated":"2022-01-06T07:01:19Z","author":[{"last_name":"Becker","full_name":"Becker, Jorg","first_name":"Jorg"},{"first_name":"Daniel","last_name":"Beverungen","full_name":"Beverungen, Daniel","id":"59677"},{"full_name":"Knackstedt, Ralf","last_name":"Knackstedt","first_name":"Ralf"},{"last_name":"Matzner","full_name":"Matzner, Martin","first_name":"Martin"},{"first_name":"Oliver","full_name":"Müller, Oliver","id":"72849","last_name":"Müller"},{"first_name":"Jens","last_name":"Pöppelbuss","full_name":"Pöppelbuss, Jens"}],"date_created":"2018-10-12T08:31:02Z","title":"Bridging the gap between manufacturing and service through IT-based boundary objects","doi":"10.1109/TEM.2012.2214770","type":"journal_article","publication":"IEEE Transactions on Engineering Management","status":"public","_id":"4700","user_id":"72849","keyword":["Action research","boundary spanning","business process management (BPM)","service blueprinting","service networks"],"language":[{"iso":"eng"}],"extern":"1"}]