---
_id: '4699'
author:
- first_name: Jörg
  full_name: Becker, Jörg
  last_name: Becker
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
- first_name: Ralf
  full_name: Knackstedt, Ralf
  last_name: Knackstedt
- first_name: Martin
  full_name: Matzner, Martin
  last_name: Matzner
- first_name: Oliver
  full_name: Müller, Oliver
  id: '72849'
  last_name: Müller
- first_name: Jens
  full_name: Pöppelbuss, Jens
  last_name: Pöppelbuss
citation:
  ama: 'Becker J, Beverungen D, Knackstedt R, Matzner M, Müller O, Pöppelbuss J. Designing
    interaction routines in service networks: A modularity and social construction-based
    approach. <i>Scandinavian Journal of Information Systems</i>. 2013;(1):17--47.'
  apa: 'Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., Müller, O., &#38;
    Pöppelbuss, J. (2013). Designing interaction routines in service networks: A modularity
    and social construction-based approach. <i>Scandinavian Journal of Information
    Systems</i>, (1), 17--47.'
  bibtex: '@article{Becker_Beverungen_Knackstedt_Matzner_Müller_Pöppelbuss_2013, title={Designing
    interaction routines in service networks: A modularity and social construction-based
    approach}, number={1}, journal={Scandinavian Journal of Information Systems},
    author={Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner,
    Martin and Müller, Oliver and Pöppelbuss, Jens}, year={2013}, pages={17--47} }'
  chicago: 'Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, Martin Matzner, Oliver
    Müller, and Jens Pöppelbuss. “Designing Interaction Routines in Service Networks:
    A Modularity and Social Construction-Based Approach.” <i>Scandinavian Journal
    of Information Systems</i>, no. 1 (2013): 17--47.'
  ieee: 'J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, and J. Pöppelbuss,
    “Designing interaction routines in service networks: A modularity and social construction-based
    approach,” <i>Scandinavian Journal of Information Systems</i>, no. 1, pp. 17--47,
    2013.'
  mla: 'Becker, Jörg, et al. “Designing Interaction Routines in Service Networks:
    A Modularity and Social Construction-Based Approach.” <i>Scandinavian Journal
    of Information Systems</i>, no. 1, 2013, pp. 17--47.'
  short: J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, J. Pöppelbuss,
    Scandinavian Journal of Information Systems (2013) 17--47.
date_created: 2018-10-12T08:30:56Z
date_updated: 2022-01-06T07:01:18Z
extern: '1'
issue: '1'
keyword:
- Business process management
- Conceptual modeling
- Interaction routines
- Modular design
- Service networks
- Social construction
language:
- iso: eng
main_file_link:
- url: https://aisel.aisnet.org/sjis/vol25/iss1/2/
page: 17--47
publication: Scandinavian Journal of Information Systems
publication_identifier:
  issn:
  - '09050167'
status: public
title: 'Designing interaction routines in service networks: A modularity and social
  construction-based approach'
type: journal_article
user_id: '72849'
year: '2013'
...
---
_id: '4700'
author:
- first_name: Jorg
  full_name: Becker, Jorg
  last_name: Becker
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
- first_name: Ralf
  full_name: Knackstedt, Ralf
  last_name: Knackstedt
- first_name: Martin
  full_name: Matzner, Martin
  last_name: Matzner
- first_name: Oliver
  full_name: Müller, Oliver
  id: '72849'
  last_name: Müller
- first_name: Jens
  full_name: Pöppelbuss, Jens
  last_name: Pöppelbuss
citation:
  ama: Becker J, Beverungen D, Knackstedt R, Matzner M, Müller O, Pöppelbuss J. Bridging
    the gap between manufacturing and service through IT-based boundary objects. <i>IEEE
    Transactions on Engineering Management</i>. 2013;(3):468--482. doi:<a href="https://doi.org/10.1109/TEM.2012.2214770">10.1109/TEM.2012.2214770</a>
  apa: Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., Müller, O., &#38;
    Pöppelbuss, J. (2013). Bridging the gap between manufacturing and service through
    IT-based boundary objects. <i>IEEE Transactions on Engineering Management</i>,
    (3), 468--482. <a href="https://doi.org/10.1109/TEM.2012.2214770">https://doi.org/10.1109/TEM.2012.2214770</a>
  bibtex: '@article{Becker_Beverungen_Knackstedt_Matzner_Müller_Pöppelbuss_2013, title={Bridging
    the gap between manufacturing and service through IT-based boundary objects},
    DOI={<a href="https://doi.org/10.1109/TEM.2012.2214770">10.1109/TEM.2012.2214770</a>},
    number={3}, journal={IEEE Transactions on Engineering Management}, author={Becker,
    Jorg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller,
    Oliver and Pöppelbuss, Jens}, year={2013}, pages={468--482} }'
  chicago: 'Becker, Jorg, Daniel Beverungen, Ralf Knackstedt, Martin Matzner, Oliver
    Müller, and Jens Pöppelbuss. “Bridging the Gap between Manufacturing and Service
    through IT-Based Boundary Objects.” <i>IEEE Transactions on Engineering Management</i>,
    no. 3 (2013): 468--482. <a href="https://doi.org/10.1109/TEM.2012.2214770">https://doi.org/10.1109/TEM.2012.2214770</a>.'
  ieee: J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, and J. Pöppelbuss,
    “Bridging the gap between manufacturing and service through IT-based boundary
    objects,” <i>IEEE Transactions on Engineering Management</i>, no. 3, pp. 468--482,
    2013.
  mla: Becker, Jorg, et al. “Bridging the Gap between Manufacturing and Service through
    IT-Based Boundary Objects.” <i>IEEE Transactions on Engineering Management</i>,
    no. 3, 2013, pp. 468--482, doi:<a href="https://doi.org/10.1109/TEM.2012.2214770">10.1109/TEM.2012.2214770</a>.
  short: J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, J. Pöppelbuss,
    IEEE Transactions on Engineering Management (2013) 468--482.
date_created: 2018-10-12T08:31:02Z
date_updated: 2022-01-06T07:01:19Z
doi: 10.1109/TEM.2012.2214770
extern: '1'
issue: '3'
keyword:
- Action research
- boundary spanning
- business process management (BPM)
- service blueprinting
- service networks
language:
- iso: eng
page: 468--482
publication: IEEE Transactions on Engineering Management
publication_identifier:
  isbn:
  - 0018-9391
  issn:
  - '00189391'
status: public
title: Bridging the gap between manufacturing and service through IT-based boundary
  objects
type: journal_article
user_id: '72849'
year: '2013'
...