---
_id: '35852'
author:
- first_name: Jürgen
full_name: Neumann, Jürgen
id: '32456'
last_name: Neumann
- first_name: Dominik
full_name: Gutt, Dominik
id: '14368'
last_name: Gutt
- first_name: Dennis
full_name: Kundisch, Dennis
id: '21117'
last_name: Kundisch
citation:
ama: 'Neumann J, Gutt D, Kundisch D. Reviewing from a Distance: Uncovering Asymmetric
Moderations of Spatial and Temporal Distances Between Sentiment Negativity and
Rating. MIS Quarterly. 2023;47(4):1709-1726.'
apa: 'Neumann, J., Gutt, D., & Kundisch, D. (2023). Reviewing from a Distance:
Uncovering Asymmetric Moderations of Spatial and Temporal Distances Between Sentiment
Negativity and Rating. MIS Quarterly, 47(4), 1709–1726.'
bibtex: '@article{Neumann_Gutt_Kundisch_2023, title={Reviewing from a Distance:
Uncovering Asymmetric Moderations of Spatial and Temporal Distances Between Sentiment
Negativity and Rating}, volume={47}, number={4}, journal={MIS Quarterly}, author={Neumann,
Jürgen and Gutt, Dominik and Kundisch, Dennis}, year={2023}, pages={1709–1726}
}'
chicago: 'Neumann, Jürgen, Dominik Gutt, and Dennis Kundisch. “Reviewing from a
Distance: Uncovering Asymmetric Moderations of Spatial and Temporal Distances
Between Sentiment Negativity and Rating.” MIS Quarterly 47, no. 4 (2023):
1709–26.'
ieee: 'J. Neumann, D. Gutt, and D. Kundisch, “Reviewing from a Distance: Uncovering
Asymmetric Moderations of Spatial and Temporal Distances Between Sentiment Negativity
and Rating,” MIS Quarterly, vol. 47, no. 4, pp. 1709–1726, 2023.'
mla: 'Neumann, Jürgen, et al. “Reviewing from a Distance: Uncovering Asymmetric
Moderations of Spatial and Temporal Distances Between Sentiment Negativity and
Rating.” MIS Quarterly, vol. 47, no. 4, 2023, pp. 1709–26.'
short: J. Neumann, D. Gutt, D. Kundisch, MIS Quarterly 47 (2023) 1709–1726.
date_created: 2023-01-10T13:22:26Z
date_updated: 2023-12-04T10:12:43Z
department:
- _id: '276'
intvolume: ' 47'
issue: '4'
language:
- iso: eng
page: 1709-1726
project:
- _id: '1'
grant_number: '160364472'
name: 'SFB 901: SFB 901'
- _id: '2'
name: 'SFB 901 - A: SFB 901 - Project Area A'
- _id: '8'
grant_number: '160364472'
name: 'SFB 901 - A4: SFB 901 - Subproject A4'
publication: MIS Quarterly
publication_status: published
status: public
title: 'Reviewing from a Distance: Uncovering Asymmetric Moderations of Spatial and
Temporal Distances Between Sentiment Negativity and Rating'
type: journal_article
user_id: '16205'
volume: 47
year: '2023'
...
---
_id: '19782'
author:
- first_name: Michelle
full_name: Müller, Michelle
id: '50286'
last_name: Müller
- first_name: Jürgen
full_name: Neumann, Jürgen
id: '32456'
last_name: Neumann
- first_name: Dominik
full_name: Gutt, Dominik
id: '14368'
last_name: Gutt
- first_name: Dennis
full_name: Kundisch, Dennis
id: '21117'
last_name: Kundisch
citation:
ama: 'Müller M, Neumann J, Gutt D, Kundisch D. Toss a Coin to your Host - How Guests
End up Paying for the Cost of Regulatory Policies. In: Proceedings of the 41th
International Conference on Information Systems (ICIS). ; 2020.'
apa: Müller, M., Neumann, J., Gutt, D., & Kundisch, D. (2020). Toss a Coin to
your Host - How Guests End up Paying for the Cost of Regulatory Policies. In Proceedings
of the 41th International Conference on Information Systems (ICIS). Virtual
Conference/Workshop.
bibtex: '@inproceedings{Müller_Neumann_Gutt_Kundisch_2020, title={Toss a Coin to
your Host - How Guests End up Paying for the Cost of Regulatory Policies}, booktitle={Proceedings
of the 41th International Conference on Information Systems (ICIS)}, author={Müller,
Michelle and Neumann, Jürgen and Gutt, Dominik and Kundisch, Dennis}, year={2020}
}'
chicago: Müller, Michelle, Jürgen Neumann, Dominik Gutt, and Dennis Kundisch. “Toss
a Coin to Your Host - How Guests End up Paying for the Cost of Regulatory Policies.”
In Proceedings of the 41th International Conference on Information Systems
(ICIS), 2020.
ieee: M. Müller, J. Neumann, D. Gutt, and D. Kundisch, “Toss a Coin to your Host
- How Guests End up Paying for the Cost of Regulatory Policies,” in Proceedings
of the 41th International Conference on Information Systems (ICIS), Virtual
Conference/Workshop, 2020.
mla: Müller, Michelle, et al. “Toss a Coin to Your Host - How Guests End up Paying
for the Cost of Regulatory Policies.” Proceedings of the 41th International
Conference on Information Systems (ICIS), 2020.
short: 'M. Müller, J. Neumann, D. Gutt, D. Kundisch, in: Proceedings of the 41th
International Conference on Information Systems (ICIS), 2020.'
conference:
location: Virtual Conference/Workshop
name: 41th International Conference on Information Systems (ICIS)
date_created: 2020-09-30T09:08:41Z
date_updated: 2022-01-06T06:54:12Z
department:
- _id: '276'
language:
- iso: eng
project:
- _id: '1'
name: SFB 901
- _id: '2'
name: SFB 901 - Project Area A
- _id: '8'
name: SFB 901 - Subproject A4
- _id: '4'
name: SFB 901 - Project Area C
- _id: '17'
name: SFB 901 - Subproject C5
publication: Proceedings of the 41th International Conference on Information Systems
(ICIS)
status: public
title: Toss a Coin to your Host - How Guests End up Paying for the Cost of Regulatory
Policies
type: conference
user_id: '16205'
year: '2020'
...
---
_id: '2834'
author:
- first_name: Dominik
full_name: Gutt, Dominik
id: '14368'
last_name: Gutt
- first_name: Tobias
full_name: von Rechenberg, Tobias
last_name: von Rechenberg
- first_name: Dennis
full_name: Kundisch, Dennis
id: '21117'
last_name: Kundisch
citation:
ama: Gutt D, von Rechenberg T, Kundisch D. Goal Achievement, Subsequent User Effort
and the Moderating Role of Goal Difficulty. Journal of Business Research.
2020;106:277-287. doi:10.1016/j.jbusres.2018.06.019
apa: Gutt, D., von Rechenberg, T., & Kundisch, D. (2020). Goal Achievement,
Subsequent User Effort and the Moderating Role of Goal Difficulty. Journal
of Business Research, 106, 277–287. https://doi.org/10.1016/j.jbusres.2018.06.019
bibtex: '@article{Gutt_von Rechenberg_Kundisch_2020, title={Goal Achievement, Subsequent
User Effort and the Moderating Role of Goal Difficulty}, volume={106}, DOI={10.1016/j.jbusres.2018.06.019},
journal={Journal of Business Research}, publisher={Elsevier}, author={Gutt, Dominik
and von Rechenberg, Tobias and Kundisch, Dennis}, year={2020}, pages={277–287}
}'
chicago: 'Gutt, Dominik, Tobias von Rechenberg, and Dennis Kundisch. “Goal Achievement,
Subsequent User Effort and the Moderating Role of Goal Difficulty.” Journal
of Business Research 106 (2020): 277–87. https://doi.org/10.1016/j.jbusres.2018.06.019.'
ieee: D. Gutt, T. von Rechenberg, and D. Kundisch, “Goal Achievement, Subsequent
User Effort and the Moderating Role of Goal Difficulty,” Journal of Business
Research, vol. 106, pp. 277–287, 2020.
mla: Gutt, Dominik, et al. “Goal Achievement, Subsequent User Effort and the Moderating
Role of Goal Difficulty.” Journal of Business Research, vol. 106, Elsevier,
2020, pp. 277–87, doi:10.1016/j.jbusres.2018.06.019.
short: D. Gutt, T. von Rechenberg, D. Kundisch, Journal of Business Research 106
(2020) 277–287.
date_created: 2018-05-23T15:08:23Z
date_updated: 2022-01-06T06:58:02Z
ddc:
- '000'
department:
- _id: '276'
doi: 10.1016/j.jbusres.2018.06.019
file:
- access_level: closed
content_type: application/pdf
creator: ups
date_created: 2018-11-02T15:29:22Z
date_updated: 2018-11-02T15:29:22Z
file_id: '5304'
file_name: gutt-main.pdf
file_size: 572670
relation: main_file
success: 1
file_date_updated: 2018-11-02T15:29:22Z
has_accepted_license: '1'
intvolume: ' 106'
language:
- iso: eng
page: 277-287
project:
- _id: '1'
name: SFB 901
- _id: '2'
name: SFB 901 - Project Area A
- _id: '8'
name: SFB 901 - Subproject A4
publication: Journal of Business Research
publication_status: epub_ahead
publisher: Elsevier
status: public
title: Goal Achievement, Subsequent User Effort and the Moderating Role of Goal Difficulty
type: journal_article
user_id: '16205'
volume: 106
year: '2020'
...
---
_id: '7413'
author:
- first_name: Dominik
full_name: Gutt, Dominik
id: '14368'
last_name: Gutt
- first_name: Jürgen
full_name: Neumann, Jürgen
id: '32456'
last_name: Neumann
- first_name: Steffen
full_name: Zimmermann, Steffen
last_name: Zimmermann
- first_name: Dennis
full_name: Kundisch, Dennis
id: '21117'
last_name: Kundisch
- first_name: J.
full_name: Chen, J.
last_name: Chen
citation:
ama: Gutt D, Neumann J, Zimmermann S, Kundisch D, Chen J. Design of Review Systems
– A Strategic Instrument to shape Online Reviewing Behavior and Economic Outcomes.
Journal of Strategic Information Systems. 2019;28(2):104-117.
apa: Gutt, D., Neumann, J., Zimmermann, S., Kundisch, D., & Chen, J. (2019).
Design of Review Systems – A Strategic Instrument to shape Online Reviewing Behavior
and Economic Outcomes. Journal of Strategic Information Systems, 28(2),
104–117.
bibtex: '@article{Gutt_Neumann_Zimmermann_Kundisch_Chen_2019, title={Design of Review
Systems – A Strategic Instrument to shape Online Reviewing Behavior and Economic
Outcomes}, volume={28}, number={2}, journal={Journal of Strategic Information
Systems}, author={Gutt, Dominik and Neumann, Jürgen and Zimmermann, Steffen and
Kundisch, Dennis and Chen, J.}, year={2019}, pages={104–117} }'
chicago: 'Gutt, Dominik, Jürgen Neumann, Steffen Zimmermann, Dennis Kundisch, and
J. Chen. “Design of Review Systems – A Strategic Instrument to Shape Online Reviewing
Behavior and Economic Outcomes.” Journal of Strategic Information Systems
28, no. 2 (2019): 104–17.'
ieee: D. Gutt, J. Neumann, S. Zimmermann, D. Kundisch, and J. Chen, “Design of Review
Systems – A Strategic Instrument to shape Online Reviewing Behavior and Economic
Outcomes,” Journal of Strategic Information Systems, vol. 28, no. 2, pp.
104–117, 2019.
mla: Gutt, Dominik, et al. “Design of Review Systems – A Strategic Instrument to
Shape Online Reviewing Behavior and Economic Outcomes.” Journal of Strategic
Information Systems, vol. 28, no. 2, 2019, pp. 104–17.
short: D. Gutt, J. Neumann, S. Zimmermann, D. Kundisch, J. Chen, Journal of Strategic
Information Systems 28 (2019) 104–117.
date_created: 2019-02-01T16:02:29Z
date_updated: 2022-01-06T07:03:37Z
ddc:
- '330'
department:
- _id: '276'
file:
- access_level: closed
content_type: application/pdf
creator: abursig
date_created: 2019-02-12T08:28:30Z
date_updated: 2019-02-12T08:28:30Z
file_id: '7632'
file_name: JSIS.pdf
file_size: 631307
relation: main_file
success: 1
file_date_updated: 2019-02-12T08:28:30Z
has_accepted_license: '1'
intvolume: ' 28'
issue: '2'
language:
- iso: eng
page: 104-117
project:
- _id: '1'
name: SFB 901
- _id: '2'
name: SFB 901 - Project Area A
- _id: '8'
name: SFB 901 - Subproject A4
publication: Journal of Strategic Information Systems
publication_status: published
status: public
title: Design of Review Systems – A Strategic Instrument to shape Online Reviewing
Behavior and Economic Outcomes
type: journal_article
user_id: '16205'
volume: 28
year: '2019'
...
---
_id: '9774'
author:
- first_name: Jürgen
full_name: Neumann, Jürgen
id: '32456'
last_name: Neumann
- first_name: Dominik
full_name: Gutt, Dominik
id: '14368'
last_name: Gutt
citation:
ama: 'Neumann J, Gutt D. Money Makes the Reviewer Go Round – Ambivalent Effects
of Online Review Elicitation in B2B Markets. In: Proceedings of the 25th Americas
Conference on Information Systems (AMCIS). ; 2019.'
apa: Neumann, J., & Gutt, D. (2019). Money Makes the Reviewer Go Round – Ambivalent
Effects of Online Review Elicitation in B2B Markets. In Proceedings of the
25th Americas Conference on Information Systems (AMCIS). Cancun, Mexico.
bibtex: '@inproceedings{Neumann_Gutt_2019, title={Money Makes the Reviewer Go Round
– Ambivalent Effects of Online Review Elicitation in B2B Markets}, booktitle={Proceedings
of the 25th Americas Conference on Information Systems (AMCIS)}, author={Neumann,
Jürgen and Gutt, Dominik}, year={2019} }'
chicago: Neumann, Jürgen, and Dominik Gutt. “Money Makes the Reviewer Go Round –
Ambivalent Effects of Online Review Elicitation in B2B Markets.” In Proceedings
of the 25th Americas Conference on Information Systems (AMCIS), 2019.
ieee: J. Neumann and D. Gutt, “Money Makes the Reviewer Go Round – Ambivalent Effects
of Online Review Elicitation in B2B Markets,” in Proceedings of the 25th Americas
Conference on Information Systems (AMCIS), Cancun, Mexico, 2019.
mla: Neumann, Jürgen, and Dominik Gutt. “Money Makes the Reviewer Go Round – Ambivalent
Effects of Online Review Elicitation in B2B Markets.” Proceedings of the 25th
Americas Conference on Information Systems (AMCIS), 2019.
short: 'J. Neumann, D. Gutt, in: Proceedings of the 25th Americas Conference on
Information Systems (AMCIS), 2019.'
conference:
location: Cancun, Mexico
name: 25th Americas Conference on Information Systems (AMCIS)
date_created: 2019-05-13T12:42:14Z
date_updated: 2022-01-06T07:04:19Z
department:
- _id: '276'
language:
- iso: eng
project:
- _id: '1'
name: SFB 901
- _id: '2'
name: SFB 901 - Project Area A
- _id: '8'
name: SFB 901 - Subproject A4
publication: Proceedings of the 25th Americas Conference on Information Systems (AMCIS)
status: public
title: Money Makes the Reviewer Go Round – Ambivalent Effects of Online Review Elicitation
in B2B Markets
type: conference
user_id: '16205'
year: '2019'
...
---
_id: '9775'
author:
- first_name: Jürgen
full_name: Neumann, Jürgen
id: '32456'
last_name: Neumann
- first_name: Dominik
full_name: Gutt, Dominik
id: '14368'
last_name: Gutt
- first_name: Thomas
full_name: Görzen, Thomas
id: '47700'
last_name: Görzen
- first_name: Dennis
full_name: Kundisch, Dennis
id: '21117'
last_name: Kundisch
citation:
ama: 'Neumann J, Gutt D, Görzen T, Kundisch D. When does Local Status Matter? –
The Relationship between Reviewer Location and Perceived Usefulness of Online
Reviews. In: Proceedings of the 25th Americas Conference on Information Systems
(AMCIS). ; 2019.'
apa: Neumann, J., Gutt, D., Görzen, T., & Kundisch, D. (2019). When does Local
Status Matter? – The Relationship between Reviewer Location and Perceived Usefulness
of Online Reviews. In Proceedings of the 25th Americas Conference on Information
Systems (AMCIS). Cancun, Mexico.
bibtex: '@inproceedings{Neumann_Gutt_Görzen_Kundisch_2019, title={When does Local
Status Matter? – The Relationship between Reviewer Location and Perceived Usefulness
of Online Reviews}, booktitle={Proceedings of the 25th Americas Conference on
Information Systems (AMCIS)}, author={Neumann, Jürgen and Gutt, Dominik and Görzen,
Thomas and Kundisch, Dennis}, year={2019} }'
chicago: Neumann, Jürgen, Dominik Gutt, Thomas Görzen, and Dennis Kundisch. “When
Does Local Status Matter? – The Relationship between Reviewer Location and Perceived
Usefulness of Online Reviews.” In Proceedings of the 25th Americas Conference
on Information Systems (AMCIS), 2019.
ieee: J. Neumann, D. Gutt, T. Görzen, and D. Kundisch, “When does Local Status Matter?
– The Relationship between Reviewer Location and Perceived Usefulness of Online
Reviews,” in Proceedings of the 25th Americas Conference on Information Systems
(AMCIS), Cancun, Mexico, 2019.
mla: Neumann, Jürgen, et al. “When Does Local Status Matter? – The Relationship
between Reviewer Location and Perceived Usefulness of Online Reviews.” Proceedings
of the 25th Americas Conference on Information Systems (AMCIS), 2019.
short: 'J. Neumann, D. Gutt, T. Görzen, D. Kundisch, in: Proceedings of the 25th
Americas Conference on Information Systems (AMCIS), 2019.'
conference:
location: Cancun, Mexico
name: 25th Americas Conference on Information Systems (AMCIS)
date_created: 2019-05-13T12:45:37Z
date_updated: 2022-01-06T07:04:19Z
ddc:
- '004'
department:
- _id: '276'
file:
- access_level: closed
content_type: application/pdf
creator: ups
date_created: 2019-08-26T09:44:24Z
date_updated: 2019-08-26T09:44:24Z
file_id: '12959'
file_name: When does Local Status Matter.pdf
file_size: 609326
relation: main_file
success: 1
file_date_updated: 2019-08-26T09:44:24Z
has_accepted_license: '1'
language:
- iso: eng
project:
- _id: '1'
name: SFB 901
- _id: '2'
name: SFB 901 - Project Area A
- _id: '8'
name: SFB 901 - Subproject A4
publication: Proceedings of the 25th Americas Conference on Information Systems (AMCIS)
status: public
title: When does Local Status Matter? – The Relationship between Reviewer Location
and Perceived Usefulness of Online Reviews
type: conference
user_id: '16205'
year: '2019'
...
---
_id: '9778'
author:
- first_name: Dominik
full_name: Gutt, Dominik
id: '14368'
last_name: Gutt
- first_name: Jürgen
full_name: Neumann, Jürgen
id: '32456'
last_name: Neumann
citation:
ama: 'Gutt D, Neumann J. The Virtues of Anonymity - An Empirical Investigation of
the Relationship between B2B Online Ratings and Reviewer Self-Disclosure. In:
Proceedings of the 27th European Conference on Information Systems (ECIS).
; 2019.'
apa: Gutt, D., & Neumann, J. (2019). The Virtues of Anonymity - An Empirical
Investigation of the Relationship between B2B Online Ratings and Reviewer Self-Disclosure.
In Proceedings of the 27th European Conference on Information Systems (ECIS).
Stockholm, Sweden.
bibtex: '@inproceedings{Gutt_Neumann_2019, title={The Virtues of Anonymity - An
Empirical Investigation of the Relationship between B2B Online Ratings and Reviewer
Self-Disclosure}, booktitle={Proceedings of the 27th European Conference on Information
Systems (ECIS)}, author={Gutt, Dominik and Neumann, Jürgen}, year={2019} }'
chicago: Gutt, Dominik, and Jürgen Neumann. “The Virtues of Anonymity - An Empirical
Investigation of the Relationship between B2B Online Ratings and Reviewer Self-Disclosure.”
In Proceedings of the 27th European Conference on Information Systems (ECIS),
2019.
ieee: D. Gutt and J. Neumann, “The Virtues of Anonymity - An Empirical Investigation
of the Relationship between B2B Online Ratings and Reviewer Self-Disclosure,”
in Proceedings of the 27th European Conference on Information Systems (ECIS),
Stockholm, Sweden, 2019.
mla: Gutt, Dominik, and Jürgen Neumann. “The Virtues of Anonymity - An Empirical
Investigation of the Relationship between B2B Online Ratings and Reviewer Self-Disclosure.”
Proceedings of the 27th European Conference on Information Systems (ECIS),
2019.
short: 'D. Gutt, J. Neumann, in: Proceedings of the 27th European Conference on
Information Systems (ECIS), 2019.'
conference:
location: Stockholm, Sweden
name: 27th European Conference on Information Systems (ECIS)
date_created: 2019-05-13T13:03:37Z
date_updated: 2022-01-06T07:04:20Z
department:
- _id: '276'
language:
- iso: eng
project:
- _id: '1'
name: SFB 901
- _id: '2'
name: SFB 901 - Project Area A
- _id: '8'
name: SFB 901 - Subproject A4
publication: Proceedings of the 27th European Conference on Information Systems (ECIS)
status: public
title: The Virtues of Anonymity - An Empirical Investigation of the Relationship between
B2B Online Ratings and Reviewer Self-Disclosure
type: conference
user_id: '16205'
year: '2019'
...
---
_id: '9779'
author:
- first_name: Jürgen
full_name: Neumann, Jürgen
id: '32456'
last_name: Neumann
- first_name: Dominik
full_name: Gutt, Dominik
id: '14368'
last_name: Gutt
citation:
ama: 'Neumann J, Gutt D. He Who Pays the Piper Calls the Tune: Online Review Elicitation
by Sellers and Third-Party Platforms in B2B Markets. In: Proceedings of the
27th European Conference on Information Systems (ECIS). ; 2019.'
apa: 'Neumann, J., & Gutt, D. (2019). He Who Pays the Piper Calls the Tune:
Online Review Elicitation by Sellers and Third-Party Platforms in B2B Markets.
In Proceedings of the 27th European Conference on Information Systems (ECIS).
Stockholm, Sweden.'
bibtex: '@inproceedings{Neumann_Gutt_2019, title={He Who Pays the Piper Calls the
Tune: Online Review Elicitation by Sellers and Third-Party Platforms in B2B Markets},
booktitle={Proceedings of the 27th European Conference on Information Systems
(ECIS)}, author={Neumann, Jürgen and Gutt, Dominik}, year={2019} }'
chicago: 'Neumann, Jürgen, and Dominik Gutt. “He Who Pays the Piper Calls the Tune:
Online Review Elicitation by Sellers and Third-Party Platforms in B2B Markets.”
In Proceedings of the 27th European Conference on Information Systems (ECIS),
2019.'
ieee: 'J. Neumann and D. Gutt, “He Who Pays the Piper Calls the Tune: Online Review
Elicitation by Sellers and Third-Party Platforms in B2B Markets,” in Proceedings
of the 27th European Conference on Information Systems (ECIS), Stockholm,
Sweden, 2019.'
mla: 'Neumann, Jürgen, and Dominik Gutt. “He Who Pays the Piper Calls the Tune:
Online Review Elicitation by Sellers and Third-Party Platforms in B2B Markets.”
Proceedings of the 27th European Conference on Information Systems (ECIS),
2019.'
short: 'J. Neumann, D. Gutt, in: Proceedings of the 27th European Conference on
Information Systems (ECIS), 2019.'
conference:
location: Stockholm, Sweden
name: 27th European Conference on Information Systems (ECIS)
date_created: 2019-05-13T13:05:41Z
date_updated: 2022-01-06T07:04:20Z
department:
- _id: '276'
language:
- iso: eng
project:
- _id: '1'
name: SFB 901
- _id: '2'
name: SFB 901 - Project Area A
- _id: '8'
name: SFB 901 - Subproject A4
publication: Proceedings of the 27th European Conference on Information Systems (ECIS)
status: public
title: 'He Who Pays the Piper Calls the Tune: Online Review Elicitation by Sellers
and Third-Party Platforms in B2B Markets'
type: conference
user_id: '16205'
year: '2019'
...
---
_id: '3936'
author:
- first_name: Dominik
full_name: Gutt, Dominik
id: '14368'
last_name: Gutt
- first_name: Philipp
full_name: Herrmann, Philipp
last_name: Herrmann
- first_name: Mohammad
full_name: Rahman, Mohammad
last_name: Rahman
citation:
ama: 'Gutt D, Herrmann P, Rahman M. Crowd-Driven Competitive Intelligence: Understanding
the Relationship between Local Market Competition and Online Rating Distributions.
Information Systems Research. 2019;30(3):980-994.'
apa: 'Gutt, D., Herrmann, P., & Rahman, M. (2019). Crowd-Driven Competitive
Intelligence: Understanding the Relationship between Local Market Competition
and Online Rating Distributions. Information Systems Research, 30(3),
980–994.'
bibtex: '@article{Gutt_Herrmann_Rahman_2019, title={Crowd-Driven Competitive Intelligence:
Understanding the Relationship between Local Market Competition and Online Rating
Distributions}, volume={30}, number={3}, journal={Information Systems Research},
author={Gutt, Dominik and Herrmann, Philipp and Rahman, Mohammad}, year={2019},
pages={980–994} }'
chicago: 'Gutt, Dominik, Philipp Herrmann, and Mohammad Rahman. “Crowd-Driven Competitive
Intelligence: Understanding the Relationship between Local Market Competition
and Online Rating Distributions.” Information Systems Research 30, no.
3 (2019): 980–94.'
ieee: 'D. Gutt, P. Herrmann, and M. Rahman, “Crowd-Driven Competitive Intelligence:
Understanding the Relationship between Local Market Competition and Online Rating
Distributions,” Information Systems Research, vol. 30, no. 3, pp. 980–994,
2019.'
mla: 'Gutt, Dominik, et al. “Crowd-Driven Competitive Intelligence: Understanding
the Relationship between Local Market Competition and Online Rating Distributions.”
Information Systems Research, vol. 30, no. 3, 2019, pp. 980–94.'
short: D. Gutt, P. Herrmann, M. Rahman, Information Systems Research 30 (2019) 980–994.
date_created: 2018-08-20T09:45:31Z
date_updated: 2022-01-06T06:59:57Z
ddc:
- '330'
department:
- _id: '276'
file:
- access_level: closed
content_type: application/pdf
creator: d0mi
date_created: 2018-11-12T09:55:20Z
date_updated: 2018-11-12T09:55:20Z
file_id: '5473'
file_name: Crowd-Driven_Competitive_Intelligence_accept.pdf
file_size: 640218
relation: main_file
success: 1
file_date_updated: 2018-11-12T09:55:20Z
has_accepted_license: '1'
intvolume: ' 30'
issue: '3'
language:
- iso: eng
page: 980-994
project:
- _id: '1'
name: SFB 901
- _id: '2'
name: SFB 901 - Project Area A
- _id: '8'
name: SFB 901 - Subproject A4
publication: Information Systems Research
publication_status: epub_ahead
status: public
title: 'Crowd-Driven Competitive Intelligence: Understanding the Relationship between
Local Market Competition and Online Rating Distributions'
type: journal_article
user_id: '16205'
volume: 30
year: '2019'
...
---
_id: '6856'
author:
- first_name: Michelle
full_name: Müller, Michelle
last_name: Müller
- first_name: Dominik
full_name: Gutt, Dominik
id: '14368'
last_name: Gutt
citation:
ama: 'Müller M, Gutt D. Heart over Heels? An Empirical Analysis of the Relationship
between Emotions and Review Helpfulness for Experience and Credence Goods. In:
Wirtschaftsinformatik Proceedings 2019. ; 2019.'
apa: Müller, M., & Gutt, D. (2019). Heart over Heels? An Empirical Analysis
of the Relationship between Emotions and Review Helpfulness for Experience and
Credence Goods. In Wirtschaftsinformatik Proceedings 2019. Siegen, Germany.
bibtex: '@inproceedings{Müller_Gutt_2019, title={Heart over Heels? An Empirical
Analysis of the Relationship between Emotions and Review Helpfulness for Experience
and Credence Goods}, booktitle={Wirtschaftsinformatik Proceedings 2019}, author={Müller,
Michelle and Gutt, Dominik}, year={2019} }'
chicago: Müller, Michelle, and Dominik Gutt. “Heart over Heels? An Empirical Analysis
of the Relationship between Emotions and Review Helpfulness for Experience and
Credence Goods.” In Wirtschaftsinformatik Proceedings 2019, 2019.
ieee: M. Müller and D. Gutt, “Heart over Heels? An Empirical Analysis of the Relationship
between Emotions and Review Helpfulness for Experience and Credence Goods,” in
Wirtschaftsinformatik Proceedings 2019, Siegen, Germany, 2019.
mla: Müller, Michelle, and Dominik Gutt. “Heart over Heels? An Empirical Analysis
of the Relationship between Emotions and Review Helpfulness for Experience and
Credence Goods.” Wirtschaftsinformatik Proceedings 2019, 2019.
short: 'M. Müller, D. Gutt, in: Wirtschaftsinformatik Proceedings 2019, 2019.'
conference:
location: Siegen, Germany
name: Wirtschaftsinformatik
date_created: 2019-01-17T14:39:49Z
date_updated: 2022-01-06T07:03:22Z
department:
- _id: '276'
language:
- iso: eng
project:
- _id: '1'
name: SFB 901
- _id: '2'
name: SFB 901 - Project Area A
- _id: '8'
name: SFB 901 - Subproject A4
publication: Wirtschaftsinformatik Proceedings 2019
status: public
title: Heart over Heels? An Empirical Analysis of the Relationship between Emotions
and Review Helpfulness for Experience and Credence Goods
type: conference
user_id: '16205'
year: '2019'
...
---
_id: '10290'
author:
- first_name: Dominik
full_name: Gutt, Dominik
id: '14368'
last_name: Gutt
citation:
ama: Gutt D. Essays on Drivers and Economic Outcomes of Online-Reviews. Universität
Paderborn; 2019. doi:10.17619/UNIPB/1-688
apa: Gutt, D. (2019). Essays on Drivers and Economic Outcomes of Online-Reviews.
Universität Paderborn. https://doi.org/10.17619/UNIPB/1-688
bibtex: '@book{Gutt_2019, place={Universität Paderborn}, title={Essays on Drivers
and Economic Outcomes of Online-Reviews}, DOI={10.17619/UNIPB/1-688},
author={Gutt, Dominik}, year={2019} }'
chicago: Gutt, Dominik. Essays on Drivers and Economic Outcomes of Online-Reviews.
Universität Paderborn, 2019. https://doi.org/10.17619/UNIPB/1-688.
ieee: D. Gutt, Essays on Drivers and Economic Outcomes of Online-Reviews.
Universität Paderborn, 2019.
mla: Gutt, Dominik. Essays on Drivers and Economic Outcomes of Online-Reviews.
2019, doi:10.17619/UNIPB/1-688.
short: D. Gutt, Essays on Drivers and Economic Outcomes of Online-Reviews, Universität
Paderborn, 2019.
date_created: 2019-06-25T09:43:55Z
date_updated: 2022-01-06T06:50:35Z
ddc:
- '330'
department:
- _id: '276'
doi: 10.17619/UNIPB/1-688
file:
- access_level: closed
content_type: application/pdf
creator: florida
date_created: 2019-07-16T10:58:09Z
date_updated: 2019-07-16T10:58:09Z
file_id: '11960'
file_name: DissertationGutt.pdf
file_size: 1149237
relation: main_file
success: 1
file_date_updated: 2019-07-16T10:58:09Z
has_accepted_license: '1'
language:
- iso: eng
place: Universität Paderborn
project:
- _id: '1'
name: SFB 901
- _id: '2'
name: SFB 901 - Project Area A
- _id: '8'
name: SFB 901 - Subproject A4
status: public
supervisor:
- first_name: Dennis
full_name: Kundisch, Dennis
id: '21117'
last_name: Kundisch
title: Essays on Drivers and Economic Outcomes of Online-Reviews
type: dissertation
user_id: '15504'
year: '2019'
...
---
_id: '13587'
author:
- first_name: Dominik
full_name: Gutt, Dominik
id: '14368'
last_name: Gutt
- first_name: Jürgen
full_name: Neumann, Jürgen
id: '32456'
last_name: Neumann
- first_name: W.
full_name: Jabr, W.
last_name: Jabr
- first_name: Dennis
full_name: Kundisch, Dennis
id: '21117'
last_name: Kundisch
citation:
ama: 'Gutt D, Neumann J, Jabr W, Kundisch D. The App Updating Conundrum: Implications
of Platform’s Rating Resetting on Developers’ Behavior. In: Proceedings of
the 40th International Conference on Information Systems (ICIS). ; 2019.'
apa: 'Gutt, D., Neumann, J., Jabr, W., & Kundisch, D. (2019). The App Updating
Conundrum: Implications of Platform’s Rating Resetting on Developers’ Behavior.
In Proceedings of the 40th International Conference on Information Systems
(ICIS). Munich, Germany.'
bibtex: '@inproceedings{Gutt_Neumann_Jabr_Kundisch_2019, title={The App Updating
Conundrum: Implications of Platform’s Rating Resetting on Developers’ Behavior},
booktitle={Proceedings of the 40th International Conference on Information Systems
(ICIS)}, author={Gutt, Dominik and Neumann, Jürgen and Jabr, W. and Kundisch,
Dennis}, year={2019} }'
chicago: 'Gutt, Dominik, Jürgen Neumann, W. Jabr, and Dennis Kundisch. “The App
Updating Conundrum: Implications of Platform’s Rating Resetting on Developers’
Behavior.” In Proceedings of the 40th International Conference on Information
Systems (ICIS), 2019.'
ieee: 'D. Gutt, J. Neumann, W. Jabr, and D. Kundisch, “The App Updating Conundrum:
Implications of Platform’s Rating Resetting on Developers’ Behavior,” in Proceedings
of the 40th International Conference on Information Systems (ICIS), Munich,
Germany, 2019.'
mla: 'Gutt, Dominik, et al. “The App Updating Conundrum: Implications of Platform’s
Rating Resetting on Developers’ Behavior.” Proceedings of the 40th International
Conference on Information Systems (ICIS), 2019.'
short: 'D. Gutt, J. Neumann, W. Jabr, D. Kundisch, in: Proceedings of the 40th International
Conference on Information Systems (ICIS), 2019.'
conference:
location: Munich, Germany
name: Proceedings of the 40th International Conference on Information Systems (ICIS)
date_created: 2019-10-02T11:25:04Z
date_updated: 2022-01-06T06:51:40Z
department:
- _id: '276'
language:
- iso: eng
project:
- _id: '1'
name: SFB 901
- _id: '2'
name: SFB 901 - Project Area A
- _id: '8'
name: SFB 901 - Subproject A4
publication: Proceedings of the 40th International Conference on Information Systems
(ICIS)
status: public
title: 'The App Updating Conundrum: Implications of Platform’s Rating Resetting on
Developers’ Behavior'
type: conference
user_id: '16205'
year: '2019'
...
---
_id: '2564'
author:
- first_name: Dominik
full_name: Gutt, Dominik
id: '14368'
last_name: Gutt
citation:
ama: 'Gutt D. In the Eye of the Beholder? – Empirically Decomposing Different Economic
Implications of the Online Rating Variance. In: Proceedings of the 25th European
Conference on Information Systems (ECIS). ; 2018.'
apa: Gutt, D. (2018). In the Eye of the Beholder? – Empirically Decomposing Different
Economic Implications of the Online Rating Variance. In Proceedings of the
25th European Conference on Information Systems (ECIS). Portsmouth, UK.
bibtex: '@inproceedings{Gutt_2018, title={In the Eye of the Beholder? – Empirically
Decomposing Different Economic Implications of the Online Rating Variance}, booktitle={Proceedings
of the 25th European Conference on Information Systems (ECIS)}, author={Gutt,
Dominik}, year={2018} }'
chicago: Gutt, Dominik. “In the Eye of the Beholder? – Empirically Decomposing Different
Economic Implications of the Online Rating Variance.” In Proceedings of the
25th European Conference on Information Systems (ECIS), 2018.
ieee: D. Gutt, “In the Eye of the Beholder? – Empirically Decomposing Different
Economic Implications of the Online Rating Variance,” in Proceedings of the
25th European Conference on Information Systems (ECIS), Portsmouth, UK, 2018.
mla: Gutt, Dominik. “In the Eye of the Beholder? – Empirically Decomposing Different
Economic Implications of the Online Rating Variance.” Proceedings of the 25th
European Conference on Information Systems (ECIS), 2018.
short: 'D. Gutt, in: Proceedings of the 25th European Conference on Information
Systems (ECIS), 2018.'
conference:
end_date: 2018-06-28
location: Portsmouth, UK
name: 25th European Conference on Information Systems (ECIS)
start_date: 2018-06-23
date_created: 2018-05-02T13:10:34Z
date_updated: 2022-01-06T06:57:08Z
ddc:
- '330'
department:
- _id: '276'
file:
- access_level: closed
content_type: application/pdf
creator: d0mi
date_created: 2018-11-12T09:56:27Z
date_updated: 2018-11-12T09:56:27Z
file_id: '5475'
file_name: 1359-doc.pdf
file_size: 553078
relation: main_file
success: 1
file_date_updated: 2018-11-12T09:56:27Z
has_accepted_license: '1'
language:
- iso: eng
project:
- _id: '1'
name: SFB 901
- _id: '2'
name: SFB 901 - Project Area A
- _id: '8'
name: SFB 901 - Subproject A4
publication: Proceedings of the 25th European Conference on Information Systems (ECIS)
publication_status: published
status: public
title: In the Eye of the Beholder? – Empirically Decomposing Different Economic Implications
of the Online Rating Variance
type: conference
user_id: '16205'
year: '2018'
...
---
_id: '2660'
author:
- first_name: Jürgen
full_name: Neumann, Jürgen
id: '32456'
last_name: Neumann
- first_name: Dominik
full_name: Gutt, Dominik
id: '14368'
last_name: Gutt
- first_name: Dennis
full_name: Kundisch, Dennis
id: '21117'
last_name: Kundisch
citation:
ama: 'Neumann J, Gutt D, Kundisch D. The Traveling Reviewer Problem - Exploring
the Relationship Between Offline Locations and Online Rating Behavior. In: Conference
Abstracts of the Symposium on Statistical Challenges in Electronic Commerce Research
(SCECR). ; 2018.'
apa: Neumann, J., Gutt, D., & Kundisch, D. (2018). The Traveling Reviewer Problem
- Exploring the Relationship Between Offline Locations and Online Rating Behavior.
In Conference Abstracts of the Symposium on Statistical Challenges in Electronic
Commerce Research (SCECR). Rotterdam, Netherland.
bibtex: '@inproceedings{Neumann_Gutt_Kundisch_2018, title={The Traveling Reviewer
Problem - Exploring the Relationship Between Offline Locations and Online Rating
Behavior}, booktitle={Conference Abstracts of the Symposium on Statistical Challenges
in Electronic Commerce Research (SCECR)}, author={Neumann, Jürgen and Gutt, Dominik
and Kundisch, Dennis}, year={2018} }'
chicago: Neumann, Jürgen, Dominik Gutt, and Dennis Kundisch. “The Traveling Reviewer
Problem - Exploring the Relationship Between Offline Locations and Online Rating
Behavior.” In Conference Abstracts of the Symposium on Statistical Challenges
in Electronic Commerce Research (SCECR), 2018.
ieee: J. Neumann, D. Gutt, and D. Kundisch, “The Traveling Reviewer Problem - Exploring
the Relationship Between Offline Locations and Online Rating Behavior,” in Conference
Abstracts of the Symposium on Statistical Challenges in Electronic Commerce Research
(SCECR), Rotterdam, Netherland, 2018.
mla: Neumann, Jürgen, et al. “The Traveling Reviewer Problem - Exploring the Relationship
Between Offline Locations and Online Rating Behavior.” Conference Abstracts
of the Symposium on Statistical Challenges in Electronic Commerce Research (SCECR),
2018.
short: 'J. Neumann, D. Gutt, D. Kundisch, in: Conference Abstracts of the Symposium
on Statistical Challenges in Electronic Commerce Research (SCECR), 2018.'
conference:
location: Rotterdam, Netherland
name: Symposium on Statistical Challenges in Electronic Commerce Research (SCECR)
date_created: 2018-05-04T12:39:06Z
date_updated: 2022-01-06T06:57:23Z
ddc:
- '330'
department:
- _id: '276'
file:
- access_level: closed
content_type: application/pdf
creator: d0mi
date_created: 2018-11-12T10:37:12Z
date_updated: 2018-11-12T10:37:12Z
file_id: '5491'
file_name: WP_TRP.pdf
file_size: 694342
relation: main_file
success: 1
file_date_updated: 2018-11-12T10:37:12Z
has_accepted_license: '1'
language:
- iso: eng
project:
- _id: '1'
name: SFB 901
- _id: '2'
name: SFB 901 - Project Area A
- _id: '8'
name: SFB 901 - Subproject A4
publication: Conference Abstracts of the Symposium on Statistical Challenges in Electronic
Commerce Research (SCECR)
status: public
title: The Traveling Reviewer Problem - Exploring the Relationship Between Offline
Locations and Online Rating Behavior
type: conference_abstract
user_id: '477'
year: '2018'
...
---
_id: '4520'
author:
- first_name: Jürgen
full_name: Neumann, Jürgen
id: '32456'
last_name: Neumann
- first_name: Dominik
full_name: Gutt, Dominik
id: '14368'
last_name: Gutt
- first_name: Dennis
full_name: Kundisch, Dennis
id: '21117'
last_name: Kundisch
citation:
ama: 'Neumann J, Gutt D, Kundisch D. The Traveling Reviewer Problem - Exploring
the Relationship Between Offline Locations and Online Rating Behavior. In: Workshop
on IS Design and Economic Behavior (ISDEB). ; 2018.'
apa: Neumann, J., Gutt, D., & Kundisch, D. (2018). The Traveling Reviewer Problem
- Exploring the Relationship Between Offline Locations and Online Rating Behavior.
In Workshop on IS Design and Economic Behavior (ISDEB). Lüneburg, Germany.
bibtex: '@inproceedings{Neumann_Gutt_Kundisch_2018, title={The Traveling Reviewer
Problem - Exploring the Relationship Between Offline Locations and Online Rating
Behavior}, booktitle={Workshop on IS Design and Economic Behavior (ISDEB)}, author={Neumann,
Jürgen and Gutt, Dominik and Kundisch, Dennis}, year={2018} }'
chicago: Neumann, Jürgen, Dominik Gutt, and Dennis Kundisch. “The Traveling Reviewer
Problem - Exploring the Relationship Between Offline Locations and Online Rating
Behavior.” In Workshop on IS Design and Economic Behavior (ISDEB), 2018.
ieee: J. Neumann, D. Gutt, and D. Kundisch, “The Traveling Reviewer Problem - Exploring
the Relationship Between Offline Locations and Online Rating Behavior,” in Workshop
on IS Design and Economic Behavior (ISDEB), Lüneburg, Germany, 2018.
mla: Neumann, Jürgen, et al. “The Traveling Reviewer Problem - Exploring the Relationship
Between Offline Locations and Online Rating Behavior.” Workshop on IS Design
and Economic Behavior (ISDEB), 2018.
short: 'J. Neumann, D. Gutt, D. Kundisch, in: Workshop on IS Design and Economic
Behavior (ISDEB), 2018.'
conference:
location: Lüneburg, Germany
name: Workshop on IS Design and Economic Behavior (ISDEB)
date_created: 2018-09-19T14:41:49Z
date_updated: 2022-01-06T07:01:08Z
ddc:
- '330'
department:
- _id: '276'
file:
- access_level: closed
content_type: application/pdf
creator: d0mi
date_created: 2018-11-12T10:36:41Z
date_updated: 2018-11-12T10:36:41Z
file_id: '5490'
file_name: WP_TRP.pdf
file_size: 694342
relation: main_file
success: 1
file_date_updated: 2018-11-12T10:36:41Z
has_accepted_license: '1'
language:
- iso: eng
project:
- _id: '1'
name: SFB 901
- _id: '2'
name: SFB 901 - Project Area A
- _id: '8'
name: SFB 901 - Subproject A4
publication: Workshop on IS Design and Economic Behavior (ISDEB)
status: public
title: The Traveling Reviewer Problem - Exploring the Relationship Between Offline
Locations and Online Rating Behavior
type: conference_abstract
user_id: '477'
year: '2018'
...
---
_id: '1060'
abstract:
- lang: eng
text: With a growing number of online reviews, it becomes increasingly important
for customers and online review platforms to find groups of reviewers who write
useful reviews. Customers who review local offline businesses such as restaurants
can identify themselves as locals or travelers and thus implicitly assign themselves
to a specific reviewer group. This study investigates the relationship between
identifying as a local and the perceived usefulness of their online reviews. Using
data from Yelp.com, we empirically test hypotheses derived from attribution theory.
Our results suggest that neutral and negative reviews by locals tend to be perceived
as more useful than reviews by travelers. Positive reviews by locals, however,
are not perceived as more useful. These findings provide significant practical
implications for online review platforms and local offline businesses.
author:
- first_name: Jürgen
full_name: Neumann, Jürgen
id: '32456'
last_name: Neumann
- first_name: Dominik
full_name: Gutt, Dominik
id: '14368'
last_name: Gutt
- first_name: Dennis
full_name: Kundisch, Dennis
id: '21117'
last_name: Kundisch
- first_name: Dirk
full_name: van Straaten, Dirk
id: '10311'
last_name: van Straaten
citation:
ama: 'Neumann J, Gutt D, Kundisch D, van Straaten D. When Local Praise Becomes Cheap
Talk - Analyzing the Relationship between Reviewer Location and Usefulness of
Online Reviews. In: Proceedings of the Multikonferenz Wirtschaftsinformatik
2018 (MKWI), Lüneburg, Germany. ; 2018.'
apa: Neumann, J., Gutt, D., Kundisch, D., & van Straaten, D. (2018). When Local
Praise Becomes Cheap Talk - Analyzing the Relationship between Reviewer Location
and Usefulness of Online Reviews. In Proceedings of the Multikonferenz Wirtschaftsinformatik
2018 (MKWI), Lüneburg, Germany.
bibtex: '@inproceedings{Neumann_Gutt_Kundisch_van Straaten_2018, title={When Local
Praise Becomes Cheap Talk - Analyzing the Relationship between Reviewer Location
and Usefulness of Online Reviews}, booktitle={Proceedings of the Multikonferenz
Wirtschaftsinformatik 2018 (MKWI), Lüneburg, Germany}, author={Neumann, Jürgen
and Gutt, Dominik and Kundisch, Dennis and van Straaten, Dirk}, year={2018} }'
chicago: Neumann, Jürgen, Dominik Gutt, Dennis Kundisch, and Dirk van Straaten.
“When Local Praise Becomes Cheap Talk - Analyzing the Relationship between Reviewer
Location and Usefulness of Online Reviews.” In Proceedings of the Multikonferenz
Wirtschaftsinformatik 2018 (MKWI), Lüneburg, Germany, 2018.
ieee: J. Neumann, D. Gutt, D. Kundisch, and D. van Straaten, “When Local Praise
Becomes Cheap Talk - Analyzing the Relationship between Reviewer Location and
Usefulness of Online Reviews,” in Proceedings of the Multikonferenz Wirtschaftsinformatik
2018 (MKWI), Lüneburg, Germany, 2018.
mla: Neumann, Jürgen, et al. “When Local Praise Becomes Cheap Talk - Analyzing the
Relationship between Reviewer Location and Usefulness of Online Reviews.” Proceedings
of the Multikonferenz Wirtschaftsinformatik 2018 (MKWI), Lüneburg, Germany,
2018.
short: 'J. Neumann, D. Gutt, D. Kundisch, D. van Straaten, in: Proceedings of the
Multikonferenz Wirtschaftsinformatik 2018 (MKWI), Lüneburg, Germany, 2018.'
date_created: 2017-12-18T08:12:09Z
date_updated: 2022-01-06T06:50:47Z
ddc:
- '330'
department:
- _id: '276'
file:
- access_level: closed
content_type: application/pdf
creator: d0mi
date_created: 2018-11-12T10:30:04Z
date_updated: 2018-11-12T10:30:04Z
file_id: '5485'
file_name: MKWI_110 (1).pdf
file_size: 668515
relation: main_file
success: 1
file_date_updated: 2018-11-12T10:30:04Z
has_accepted_license: '1'
language:
- iso: eng
project:
- _id: '1'
name: SFB 901
- _id: '2'
name: SFB 901 - Project Area A
- _id: '8'
name: SFB 901 - Subproject A4
publication: Proceedings of the Multikonferenz Wirtschaftsinformatik 2018 (MKWI),
Lüneburg, Germany
status: public
title: When Local Praise Becomes Cheap Talk - Analyzing the Relationship between Reviewer
Location and Usefulness of Online Reviews
type: conference
user_id: '14368'
year: '2018'
...
---
_id: '1061'
abstract:
- lang: eng
text: It is well-established that both average online ratings and the number of
ratings positively impact product sales. Yet, the economic implications of the
information contained in the online review texts is not that well understood.
In this study, we contribute to the understanding of online review texts and its
economic implications by conducting and validating an unsupervised machine learning
algorithm, the latent dirichlet allocation, to identify online reviews that mention
product failures. Furthermore, we show that the textual information on product
failures are associated with lower product sales. Our results help online review
system designers, e.g., amazon, to identify these reviews and to make them easily
accessible to potential customers to support the customer’s purchasing decision.
Academics can build on our results by applying our validated topic identification
strategy and by linking reviews mentioning product failure to a range of different
outcomes.
author:
- first_name: Dominik
full_name: Gutt, Dominik
id: '14368'
last_name: Gutt
citation:
ama: 'Gutt D. Sorting Out the Lemons - Identifying Product Failures in Online Reviews
and their Relationship with Sales. In: Proceedings of the Multikonferenz Wirtschaftsinformatik
2018 (MKWI), Lüneburg, Germany. ; 2018.'
apa: Gutt, D. (2018). Sorting Out the Lemons - Identifying Product Failures in Online
Reviews and their Relationship with Sales. In Proceedings of the Multikonferenz
Wirtschaftsinformatik 2018 (MKWI), Lüneburg, Germany.
bibtex: '@inproceedings{Gutt_2018, title={Sorting Out the Lemons - Identifying Product
Failures in Online Reviews and their Relationship with Sales}, booktitle={Proceedings
of the Multikonferenz Wirtschaftsinformatik 2018 (MKWI), Lüneburg, Germany}, author={Gutt,
Dominik}, year={2018} }'
chicago: Gutt, Dominik. “Sorting Out the Lemons - Identifying Product Failures in
Online Reviews and Their Relationship with Sales.” In Proceedings of the Multikonferenz
Wirtschaftsinformatik 2018 (MKWI), Lüneburg, Germany, 2018.
ieee: D. Gutt, “Sorting Out the Lemons - Identifying Product Failures in Online
Reviews and their Relationship with Sales,” in Proceedings of the Multikonferenz
Wirtschaftsinformatik 2018 (MKWI), Lüneburg, Germany, 2018.
mla: Gutt, Dominik. “Sorting Out the Lemons - Identifying Product Failures in Online
Reviews and Their Relationship with Sales.” Proceedings of the Multikonferenz
Wirtschaftsinformatik 2018 (MKWI), Lüneburg, Germany, 2018.
short: 'D. Gutt, in: Proceedings of the Multikonferenz Wirtschaftsinformatik 2018
(MKWI), Lüneburg, Germany, 2018.'
date_created: 2017-12-18T08:15:08Z
date_updated: 2022-01-06T06:50:47Z
ddc:
- '330'
department:
- _id: '276'
file:
- access_level: closed
content_type: application/pdf
creator: d0mi
date_created: 2018-11-12T10:34:18Z
date_updated: 2018-11-12T10:34:18Z
file_id: '5488'
file_name: MKWI_189 (1).pdf
file_size: 171061
relation: main_file
success: 1
file_date_updated: 2018-11-12T10:34:18Z
has_accepted_license: '1'
language:
- iso: eng
project:
- _id: '1'
name: SFB 901
- _id: '2'
name: SFB 901 - Project Area A
- _id: '8'
name: SFB 901 - Subproject A4
publication: Proceedings of the Multikonferenz Wirtschaftsinformatik 2018 (MKWI),
Lüneburg, Germany
status: public
title: Sorting Out the Lemons - Identifying Product Failures in Online Reviews and
their Relationship with Sales
type: conference
user_id: '14368'
year: '2018'
...
---
_id: '1171'
author:
- first_name: Michelle
full_name: Müller, Michelle
last_name: Müller
- first_name: Dominik
full_name: Gutt, Dominik
id: '14368'
last_name: Gutt
- first_name: Jürgen
full_name: Neumann, Jürgen
last_name: Neumann
citation:
ama: 'Müller M, Gutt D, Neumann J. Beschreib mir deine Wohnung und ich sag dir wer
du bist - Eine explorative Analyse von Gastgeberpersönlichkeiten auf Airbnb. In:
Multikonferenz Wirtschaftsinformatik (MKWI) 2018.'
apa: Müller, M., Gutt, D., & Neumann, J. (n.d.). Beschreib mir deine Wohnung
und ich sag dir wer du bist - Eine explorative Analyse von Gastgeberpersönlichkeiten
auf Airbnb. In Multikonferenz Wirtschaftsinformatik (MKWI) 2018. Lüneburg.
bibtex: '@inproceedings{Müller_Gutt_Neumann, title={Beschreib mir deine Wohnung
und ich sag dir wer du bist - Eine explorative Analyse von Gastgeberpersönlichkeiten
auf Airbnb}, booktitle={Multikonferenz Wirtschaftsinformatik (MKWI) 2018}, author={Müller,
Michelle and Gutt, Dominik and Neumann, Jürgen} }'
chicago: Müller, Michelle, Dominik Gutt, and Jürgen Neumann. “Beschreib mir deine
Wohnung und ich sag dir wer du bist - Eine explorative Analyse von Gastgeberpersönlichkeiten
auf Airbnb.” In Multikonferenz Wirtschaftsinformatik (MKWI) 2018, n.d.
ieee: M. Müller, D. Gutt, and J. Neumann, “Beschreib mir deine Wohnung und ich sag
dir wer du bist - Eine explorative Analyse von Gastgeberpersönlichkeiten auf Airbnb,”
in Multikonferenz Wirtschaftsinformatik (MKWI) 2018, Lüneburg.
mla: Müller, Michelle, et al. “Beschreib mir deine Wohnung und ich sag dir wer du
bist - Eine explorative Analyse von Gastgeberpersönlichkeiten auf Airbnb.” Multikonferenz
Wirtschaftsinformatik (MKWI) 2018.
short: 'M. Müller, D. Gutt, J. Neumann, in: Multikonferenz Wirtschaftsinformatik
(MKWI) 2018, n.d.'
conference:
location: Lüneburg
name: Multikonferenz Wirtschaftsinformatik (MKWI)
date_created: 2018-02-14T09:39:30Z
date_updated: 2022-01-06T06:51:07Z
ddc:
- '330'
department:
- _id: '276'
file:
- access_level: closed
content_type: application/pdf
creator: d0mi
date_created: 2018-11-12T10:33:22Z
date_updated: 2018-11-12T10:33:22Z
file_id: '5487'
file_name: MKWI_321.pdf
file_size: 308614
relation: main_file
success: 1
file_date_updated: 2018-11-12T10:33:22Z
has_accepted_license: '1'
language:
- iso: ger
project:
- _id: '1'
name: SFB 901
- _id: '2'
name: SFB 901 - Project Area A
- _id: '8'
name: SFB 901 - Subproject A4
publication: Multikonferenz Wirtschaftsinformatik (MKWI) 2018
publication_status: accepted
status: public
title: Beschreib mir deine Wohnung und ich sag dir wer du bist - Eine explorative
Analyse von Gastgeberpersönlichkeiten auf Airbnb
type: conference
user_id: '14368'
year: '2018'
...
---
_id: '45'
abstract:
- lang: eng
text: The importance of online ratings on sales is widely acknowledged. Firms need
to find ways of increasing the number of ratings and rating scores, but how they
can achieve this effectively is less well established. In this paper we analyze
the impact of an unconditional gift on customers’ rating behavior in an online
field experiment. Contrary to prevalent advice, our results suggest that providing
a gift is not necessarily beneficial. Younger customers are significantly less
likely to rate when exposed to an unconditional gift. Regression analysis reveals
that age serves as a moderator and older customers even respond slightly positive
to a gift. Having detected a negative effect of gifts on rating behavior provides
first indicative evidence of a possible crowding out of intrinsic motivation in
the context of online ratings. This has direct implications for practitioners
considering the usage of gifts to elicit online ratings.
author:
- first_name: Dominik
full_name: Gutt, Dominik
id: '14368'
last_name: Gutt
- first_name: Darius
full_name: Schlangenotto, Darius
last_name: Schlangenotto
- first_name: Dennis
full_name: Kundisch, Dennis
id: '21117'
last_name: Kundisch
citation:
ama: 'Gutt D, Schlangenotto D, Kundisch D. You can’t buy my rating! On the pivotal
effect of an unconditional gift on rating behavior. In: Wirtschaftsinformatik
Proceedings, St. Gallen, Switzerland. ; 2017.'
apa: Gutt, D., Schlangenotto, D., & Kundisch, D. (2017). You can’t buy my rating!
On the pivotal effect of an unconditional gift on rating behavior. In Wirtschaftsinformatik
Proceedings, St. Gallen, Switzerland.
bibtex: '@inproceedings{Gutt_Schlangenotto_Kundisch_2017, title={You can’t buy my
rating! On the pivotal effect of an unconditional gift on rating behavior}, booktitle={Wirtschaftsinformatik
Proceedings, St. Gallen, Switzerland}, author={Gutt, Dominik and Schlangenotto,
Darius and Kundisch, Dennis}, year={2017} }'
chicago: Gutt, Dominik, Darius Schlangenotto, and Dennis Kundisch. “You Can’t Buy
My Rating! On the Pivotal Effect of an Unconditional Gift on Rating Behavior.”
In Wirtschaftsinformatik Proceedings, St. Gallen, Switzerland, 2017.
ieee: D. Gutt, D. Schlangenotto, and D. Kundisch, “You can’t buy my rating! On the
pivotal effect of an unconditional gift on rating behavior,” in Wirtschaftsinformatik
Proceedings, St. Gallen, Switzerland, 2017.
mla: Gutt, Dominik, et al. “You Can’t Buy My Rating! On the Pivotal Effect of an
Unconditional Gift on Rating Behavior.” Wirtschaftsinformatik Proceedings,
St. Gallen, Switzerland, 2017.
short: 'D. Gutt, D. Schlangenotto, D. Kundisch, in: Wirtschaftsinformatik Proceedings,
St. Gallen, Switzerland, 2017.'
date_created: 2017-10-17T12:40:59Z
date_updated: 2022-01-06T07:01:07Z
ddc:
- '040'
department:
- _id: '276'
file:
- access_level: closed
content_type: application/pdf
creator: florida
date_created: 2018-03-21T13:20:05Z
date_updated: 2018-03-21T13:20:05Z
file_id: '1582'
file_name: 45-You_cant_buy_my_rating__On_the_pivotal_effect_of_an_unconditiona.pdf
file_size: 1446372
relation: main_file
success: 1
file_date_updated: 2018-03-21T13:20:05Z
has_accepted_license: '1'
project:
- _id: '1'
name: SFB 901
- _id: '8'
name: SFB 901 - Subprojekt A4
- _id: '2'
name: SFB 901 - Project Area A
publication: Wirtschaftsinformatik Proceedings, St. Gallen, Switzerland
status: public
title: You can’t buy my rating! On the pivotal effect of an unconditional gift on
rating behavior
type: conference
user_id: '477'
year: '2017'
...
---
_id: '48'
author:
- first_name: Dennis
full_name: Kundisch, Dennis
id: '21117'
last_name: Kundisch
- first_name: Dominik
full_name: Gutt, Dominik
id: '14368'
last_name: Gutt
citation:
ama: 'Kundisch D, Gutt D. Was bedeutet die Transformation der Märkte im digitalen
Zeitalter? Ökonomische Grundlagen. In: Hannappel S, Rehm R, eds. Digitale Ökonomie
- Wie verändern sich die Märkte?. ; 2017.'
apa: Kundisch, D., & Gutt, D. (2017). Was bedeutet die Transformation der Märkte
im digitalen Zeitalter? Ökonomische Grundlagen. In S. Hannappel & R. Rehm
(Eds.), Digitale Ökonomie - Wie verändern sich die Märkte?
bibtex: '@inbook{Kundisch_Gutt_2017, title={Was bedeutet die Transformation der
Märkte im digitalen Zeitalter? Ökonomische Grundlagen}, booktitle={Digitale Ökonomie
- Wie verändern sich die Märkte?}, author={Kundisch, Dennis and Gutt, Dominik},
editor={Hannappel, Sandra and Rehm, RebekkaEditors}, year={2017} }'
chicago: Kundisch, Dennis, and Dominik Gutt. “Was bedeutet die Transformation der
Märkte im digitalen Zeitalter? Ökonomische Grundlagen.” In Digitale Ökonomie
- Wie verändern sich die Märkte?, edited by Sandra Hannappel and Rebekka Rehm,
2017.
ieee: D. Kundisch and D. Gutt, “Was bedeutet die Transformation der Märkte im digitalen
Zeitalter? Ökonomische Grundlagen,” in Digitale Ökonomie - Wie verändern sich
die Märkte?, S. Hannappel and R. Rehm, Eds. 2017.
mla: Kundisch, Dennis, and Dominik Gutt. “Was bedeutet die Transformation der Märkte
im digitalen Zeitalter? Ökonomische Grundlagen.” Digitale Ökonomie - Wie verändern
sich die Märkte?, edited by Sandra Hannappel and Rebekka Rehm, 2017.
short: 'D. Kundisch, D. Gutt, in: S. Hannappel, R. Rehm (Eds.), Digitale Ökonomie
- Wie verändern sich die Märkte?, 2017.'
date_created: 2017-10-17T12:41:00Z
date_updated: 2022-01-06T07:01:24Z
ddc:
- '040'
department:
- _id: '276'
editor:
- first_name: Sandra
full_name: Hannappel, Sandra
last_name: Hannappel
- first_name: Rebekka
full_name: Rehm, Rebekka
last_name: Rehm
file:
- access_level: closed
content_type: application/pdf
creator: florida
date_created: 2018-03-21T13:19:30Z
date_updated: 2018-03-21T13:19:30Z
file_id: '1581'
file_name: 48-Digitale_Oekonomie_2017.pdf
file_size: 18583012
relation: main_file
success: 1
file_date_updated: 2018-03-21T13:19:30Z
has_accepted_license: '1'
language:
- iso: ger
project:
- _id: '1'
name: SFB 901
- _id: '8'
name: SFB 901 - Subprojekt A4
- _id: '2'
name: SFB 901 - Project Area A
publication: Digitale Ökonomie - Wie verändern sich die Märkte?
status: public
title: Was bedeutet die Transformation der Märkte im digitalen Zeitalter? Ökonomische
Grundlagen
type: book_chapter
user_id: '477'
year: '2017'
...