@article{46478, author = {{Bartelheimer, Christian and zur Heiden, Philipp and Berendes, Carsten Ingo and Beverungen, Daniel}}, issn = {{0960-085X}}, journal = {{European Journal of Information Systems}}, keywords = {{Library and Information Sciences, Information Systems}}, pages = {{1--34}}, publisher = {{Informa UK Limited}}, title = {{{Designing digital actor engagement platforms for local high streets: an action design research study}}}, doi = {{10.1080/0960085x.2023.2242847}}, year = {{2023}}, } @inproceedings{17087, author = {{Berendes, Carsten Ingo and zur Heiden, Philipp and Niemann, Marco and Hoffmeister, Benedikt and Becker, Jörg}}, booktitle = {{Proceedings of the Twenty-Eighth European Conference on Information Systems (ECIS2020)}}, location = {{Virtual Conference}}, title = {{{Usage of Local Online Platforms in Retail: Insights from retailers' expectations expectations}}}, year = {{2020}}, } @inproceedings{16285, abstract = {{To decide in which part of town to open stores, high street retailers consult statistical data on customers and cities, but they cannot analyze their customers’ shopping behavior and geospatial features of a city due to missing data. While previous research has proposed recommendation systems and decision aids that address this type of decision problem – including factory location and assortment planning – there currently is no design knowledge available to prescribe the design of city center area recommendation systems (CCARS). We set out to design a software prototype considering local customers’ shopping interests and geospatial data on their shopping trips for retail site selection. With real data on 500 customers and 1,100 shopping trips, we demonstrate and evaluate our IT artifact. Our results illustrate how retailers and public town center managers can use CCARS for spatial location selection, growing retailers’ profits and a city center’s attractiveness for its citizens.}}, author = {{zur Heiden, Philipp and Berendes, Carsten Ingo and Beverungen, Daniel}}, booktitle = {{Proceedings of the 15th International Conference on Wirtschaftsinformatik}}, keywords = {{Town Center Management, High Street Retail, Recommender Systems, Geospatial Recommendations, Design Science Research}}, location = {{Potsdam}}, title = {{{Designing City Center Area Recommendation Systems }}}, doi = {{doi.org/10.30844/wi_2020_e1-heiden}}, year = {{2020}}, } @inproceedings{9617, author = {{Betzing, Jan H. and Bartelheimer, Christian and Niemann, Marco and Berendes, Carsten Ingo and Beverungen, Daniel}}, booktitle = {{Proceedings of the 27th European Conference on Information Systems (ECIS)}}, location = {{Stockholm}}, title = {{{Quantifying the Impact of Geospatial Recommendations: A Field Experiment in High Street Retail}}}, year = {{2019}}, } @inproceedings{9821, author = {{Betzing, Jan H and Niemann, Marco and Berendes, Carsten Ingo}}, booktitle = {{Human Practice. Digital Ecologies. Our Future. - Tagungsband der 14. Internationalen Tagung Wirtschaftsinformatik (WI 2019)}}, location = {{Siegen}}, title = {{{ Privacy-friendly User Location Tracking with Smart Devices: The BeaT Prototype}}}, year = {{2019}}, } @inproceedings{15391, author = {{Berendes, Carsten Ingo}}, booktitle = {{Business Information Systems Workshops}}, isbn = {{9783030366902}}, issn = {{1865-1348}}, title = {{{Towards Analyzing High Street Customer Trajectories - A Data-Driven Case Study}}}, doi = {{10.1007/978-3-030-36691-9_27}}, year = {{2019}}, } @inproceedings{4768, author = {{Bartelheimer, Christian and Betzing, Jan H and Berendes, Carsten Ingo and Beverungen, Daniel}}, booktitle = {{Proceedings of the 26th European Conference on Information Systems}}, title = {{{Designing Multi-sided Community Platforms for Local High Street Retail}}}, year = {{2018}}, } @inproceedings{7590, author = {{Berendes, Carsten Ingo and Bartelheimer, Christian and Betzing, Jan H and Beverungen, Daniel}}, title = {{{Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language}}}, year = {{2018}}, } @article{3487, author = {{Hendrik Betzing, Jan and Beverungen, Daniel and Becker, Jörg and Matzner, Martin and Schmitz, Gertrud and Bartelheimer, Christian and Berendes, Carsten Ingo and Braun, Marina and Gadeib, Andera and Hoffen}, Moritz {von and Schallenberg, Christian}}, journal = {{HMD Praxis der Wirtschaftsinformatik}}, number = {{5}}, pages = {{659----671}}, title = {{{Interaktive, digitale Einkaufserlebnisse in Innenstädten}}}, doi = {{10.1365/s40702-017-0343-0}}, year = {{2017}}, }